oclc online computer library center worldcat discovery to delivery jennifer pearson global market...
TRANSCRIPT
OCLC Online Computer Library Center
WorldCat Discovery to Delivery
Jennifer Pearson
Global Market [email protected]
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AgendaAgenda
OCLC Objectives
WorldCat Discovery
Open WorldCat
WorldCat.org
WorldCat Local
WorldCat Delivery
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Objectives
Deliver Library Capacity (e.g. metadata, services, expertise) at point of user’s need
In a manner that users want and understand it
Promotes world’s largest library collective
Encourage users to participate in network and community of libraries
Global reach
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Aggregate services around usersAggregate services around users
Discover resources, services, expertise
Share & Collaborate expertise, recommendations, experiences
Deliver needed items to users – wherever they are
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Millions
Jan. Feb Mar. Apr. May
Clicks from the Web
20062007
190% increase over this time last year
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100
200
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400
500
600
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Thousands
Jan. Feb Mar. Apr. May
Clicks to Libraries
20062007
490% increase over this time last year
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WorldCat.org new featuresWorldCat.org new features
Cite This Item, export to EndNote and RefWorks
30+ million article citations
Social Networking
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Article Citations
30+ million citations
ArticleFirst, ERIC, GPO, Medline
Deduplicated
Resolution to full text for IP-authenticated users
Full text on OCLC platform (e.g. WilsonSelect, ECO)
Full text via OpenURL resolver
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Upcoming FeaturesUpcoming Features
Institution search
Registry: http://www.worldcat.org/registry/Institutions
Identities integration
http://orlabs.oclc.org/Identities/
Language sensitive relevancy
More social functionality
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WorldCat LocalWorldCat Local
New discovery to delivery service
Built and maintained on WorldCat.org
Configured to interoperate with existing local systems
Integrated library system
Library-provided resources
Resource sharing services
Delivers access to WorldCat database and local collections (article citations, eBooks, local databases, etc.)
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Configurable FeaturesConfigurable Features
Library branding - Interface and search box
Relevancy ranking elevates local holdings in search results – can include consortium/group members
Interoperability with ILS, resource sharing services, and OpenURL resolver
Metadata included in local search
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Custom search boxCustom search box
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OCLC Online Computer Library Center
Holdings: local, group, globalHoldings: local, group, global
1. University of Washington
2. Summit
3. WorldCat
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Library ownership and availabilityLibrary ownership and availability
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WorldCat Local: MetadataWorldCat Local: Metadata
Single search access to multiple resources Library catalog (single library or central catalog)
WorldCat database
Digitized materials including CONTENTdm
Locally indexed databases
Article-level metadata from GPO, ArticleFirst, MEDLINE, ERIC
Resolution to full text
OCLC full-text content: NetLibrary, Electronic Collections Online, Wilson Select Plus
Full text available through local OpenURL resolver
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Integration with Local Delivery EnvironmentIntegration with Local Delivery Environment
Circulation
Request/Place hold via
Local system
Intra-consortial borrowing system
Interlibrary loan
Interoperability with WorldCat Resource Sharing, OCLC ILLiad, VDX
Online full text
Direct access to FirstSearch, Electronic Collections Online, NetLibrary
Linking to OpenURL resolver
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WorldCat Group-coming soonWorldCat Group-coming soon
Group catalogs on the .org platform
Group customization
Group holdings elevated
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WorldCat DeliveryWorldCat Delivery
Leverage the value of web-scale into end-user solutions for libraries
Position Worldcat.org / Local as the entry point to delivery services.
Provide comprehensive & intelligent delivery options: Electronic resource resolution; consortia borrowing; global ILL; Buy-it
Move home delivery from pilot to product
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In plain language…In plain language…
Make resource sharing an end-user business
Automating and industrializing as much staff workflow as possible
Building on the power of resolution
Broadening the service offering to include physical delivery
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Delivery componentsComing this yearDelivery componentsComing this year
NCIP for patron authentication and workflow savings
Home delivery
Consortia Borrowing
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NCIPNCIP
Offering NCIP as an option for
Authentication
Workflow savings for circulation interoperability between cooperating libraries
Continuing to pursue partnerships with ILS vendors
Working to fill gaps when partnerships do not exist
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Home DeliveryHome Delivery
Over the next one –two years Tracking for major carriers
Home delivery an option for consortia solution
Negotiations between OCLC and major carriers for shipping discounts for OCLC members
End user payment put in place
Home delivery as option to own patrons via OCLC ILS products
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Home DeliveryHome Delivery
The Dream (or 5 year plan for all you optimists)
Libraries are willing to do home delivery for their own and other libraries patrons– policies relaxed
Floating collections in place for ease of return and ease on shipping costs
Users place requests and know they will receive home delivery from a library
OCLC has facilitated negotiated shipping costs with all major carriers
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Montana home delivery patron experiencesMontana home delivery patron experiences
Overwhelmingly positive about home delivery
Over 2500 items (and counting) delivered
Over 90% willing to recommend service to others
Over 70% said they chose home delivery because of its convenience
Willing to pay (not a lot)
Like subscription
Don’t want libraries to lose other services to fund home delivery
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WorldCat Consortia BorrowingWorldCat Consortia Borrowing
Combines
WorldCat.org group patron interface
WorldCat Local available if appropriate
VDX for staff interface and circulation interoperability
Seamless integration with WCRS for out of group requesting
Integrates first home delivery options
Available next summer