occupational health and safety - autenticação · proposed nomenclature following (iso, iec/fdis...
TRANSCRIPT
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Workshop of the IRIS project, 17th November 2014
Occupational health and safety: Designing and building with MACBETH a
value risk‐matrix for evaluating health and safety risks
Mónica D. Oliveira, Diana F. Lopes, Carlos A. Bana e Costa, Maria Bernardes
Centre for Management Studies of Instituto Superior Técnico, Universidade de Lisboa, Portugal
Workshop of the IRIS project, 17th November 2014
Agenda
1. Context
2. Methodological framework
3. Model components
(a) Structuring
SI: Nomenclature
SII: Identification and measurement of risk sources and consequences
SIII: Identification of impact dimensions
SIV: Impact scale construction
SV: Estimation of consequences’ impact
(b) Value and probability measurement
MI: Independence test
MII: Impact value measurement
MIII: Subjective probability
(c) Value and probability measurement
(d) Risk classification
4. Value risk matrix
5. Decision Support System SAARSST
6. Future research
2
ContextMethodological
frameworkModel
componentsValue risk-
matrixDecision
support systemFuture
research
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ContextMethodological
frameworkModel
componentsValue risk-
matrixDecision
support systemFuture
research
Evaluate health & safety risks and select risk interventions at the
working place (applied to individuals working in primary care centres and in the buildings of the LTV Regional
Health Authority)
Severity of the injury
1. Very low 2. Low 3. High 4. Very high
Pro
bab
ility
of
the
even
t 1. Unlikely 1. Very low 2. Very low Low 4. Moderate
2. Likely 2. Very low 4. Moderate 6. Moderate 8. High
3.Quite likely 3. Low 6. Moderate 9. High 12. Very high
4. Very likely 4. Moderate 8. High 12. Very high 16. Very high
Source: (ARSLVT, 2010)
Case study
Objective
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ContextMethodological
frameworkModel
componentsValue risk-
matrixDecision
support systemFuture
research
Besides theoretical problems with risk matrices…
Problems identified
Ambiguous nomenclature
Difficulty in identifying the
risk sources
Arbitrarinesswhen estimating
impacts and probabilities
Decisionmakers’ opinions incompatible with
the manual
Problems in resourceallocation
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Three-degree burns
Death
Strong 4 - 4 = 0
Verysevere (4)
Verysevere(4)
5
What is the difference in attractiveness between reversing the two impacts?
…the impact scale did not reflect the OHSU´spreferences
ContextMethodological
frameworkModel
componentsValue risk-
matrixDecision
support systemFuture
research
Interviews, reports and manual’s analysis
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Build a tool to assess Occupational Health and Safety Risks
Challenge: Improve risk matrices’ design to avoid inconsistencies
Build methods to assist the selection of corrective measureswith the greatest potential to mitigate risks
ContextMethodological
frameworkModel
componentsValue risk-
matrixDecision
support systemFuture
research
Study objectives
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Workshop of the IRIS project, 17th November 2014
Methodological Framework
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ContextMethodological
frameworkModel
componentsValue risk-
matrixDecision
support systemFuture
research
Value risk matrix, using MACBETHMulticriteria resource
allocation model
System to support risk assessment
Risk Assessment’s context for Health and Safety at
workplace
Model requisiteness
OUTPUTSMulticriteria risk
impact value and probability
for each risk&
Classification of risks into risk
categories&
Selection of mitigation
actions that maximize value given available
budget
Risk management
Structuring and alocation
Mitigation actions
Selection of mitigation actions
Risk classification
Structuring
SI: Identification of issues and challengesSII: NomenclatureSIII: Tables matchSIV: Identification of impacts dimensionsSV: Impact scalesSVI: impacts Estimation
Value and probability measurement
MI: Dependency test between dimensionsMII: ImpactMIII: Subjective Probability
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Methodological Framework
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ContextMethodological
frameworkModel
componentsValue risk-
matrixDecision
support systemFuture
research
Value risk matrix, using MACBETHMulticriteria resource
allocation model
System to support risk assessment
Risk Assessment’s context for Health and Safety at
work
Model requisiteness
OUTPUTSMulticriteria risk
impact value and probability
for each risk&
Classification of risks into risk
categories&
Selection of mitigation
actions that maximize value given available
budget
Risk management
Structuring and alocation
Mitigation actions
Selection of mitigation actions
Risk classification
Structuring
SI: Identification of issues and challengesSII: NomenclatureSIII: Tables matchSIV: Identification of impacts dimensionsSV: Impact scalesSVI: impacts Estimation
Value and probability measurement
MI: Dependency test between dimensionsMII: ImpactMIII: Subjective Probability
Using concepts fromMulticriteria Value
Measurement: Evaluating risk impactwith the MACBETH-
CHOQUET global matrix, and evaluating
probabilities withMACBETH
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Kickoff meeting
Interviews
2013
Workshops
•Dependency test•Value measurement
Value measurement
Impacts Probabilities
•Subjective probabilities
Interviews, reports and manual’s analysis•Identification of problems and opportunities to improve the current risk evaluation system
•Nomenclature•Tables of correspondence•Identification of the impact dimensions•Impact scales•Estimation of impacts
Structuring
Decision conferences
The social componentContext
Methodological framework
Model components
Value risk-matrix
Decision support system
Futureresearch
20140403 0605 07 08 1009 11 0512 02 03 04 06 07 08 1009 11
VRM & DSS
•Risk classification•Design of the VRM•Construction of the DSS SAARSST
The decision makers were the members of the Occupational Health and Safety Unit (OHSU): a sanitary engineer, nurses, doctors and risk technicians
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Nomenclature
Appraisal
Identification of dimensions
Structuring the evaluation problemContext
Methodological framework
Model components
Value risk-matrix
Decision support system
Futureresearch
Impact scale construction
Impact estimation on each dimension
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Nomenclature
Appraisal
Identification of dimensions
Structuring the evaluation problemContext
Methodological framework
Model components
Value risk-matrix
Decision support system
Futureresearch
Impact scale construction
Impact estimation on each dimension
Clarification of risk terms based on literature: risk source, risk, consequences, impacts,…
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Nota - dhll: day of healthy life lost; RD: Recoverable Disability
Grooves on the stairs to access the building
RISK SOURCE
Fall
RISK
Foot fracture
3,5 dhll RD 1 month of
absenteeism
CONSEQUENCEIMPACT
Expression levelsGrooves:
0 cm2 cm
10 cm (…)
Expression’s levels
Proposed NomenclatureFollowing (ISO, IEC/FDIS 31010), (ARSLVT, 2010), (Vose, 2008)
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Clarification of risk terms based on literature: risk source, risk, consequences, impacts,…
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Structuring the evaluation problemContext
Methodological framework
Model components
Value risk-matrix
Decision support system
Futureresearch
CORRESPONDENCE
Risk SourcesHealth
consequences
Nomenclature
Appraisal
Identification of dimensions
Impact scale construction
Impact estimation on each dimension
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Description of noise dB Exposure limit Health consequences
Normal breathing 10Without limit Without efect
Air conditioning 50
Home 55 8h Annoyance
Normal conversation (public lounges, offices, cafes, bars)
608h Annoyance pronounced
yhllirator 70
Alarm Clock (airport wainting room) 75 8h An increase in hearing threshold level (TL) can occur
Hairdryer 80 8hAnnoyance and possible increase in TL
Backhoe 85 8h Possible increase int the TL’s level
Exposure Limit 87 6h Hearing loss of 10-15 dB in a working period from 1 to 2 yearsHearing loss of 50 dB in the working period of 50/52 years
Mowing machine 89 4h30min
Sheet Metal Shop 100 1h
Ambulance siren 120 3,75 minPain and hearing loss treatable or not treatable
Very loud rock concert 130 56,25 s
Jet plane 140 14 sPain and acoustic trauma. Hearing loss may be accompanied by a buzzing
Work from: (HCN, 1994);(Passchier et al., 2000);(Decreto-Lei 182/2006)
Appraisal: Noise (example)Context
Methodological framework
StructuringValue risk-
matrixDecision
support systemFuture
research
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Nomenclature
Appraisal
Identification of dimensions
Structuring the evaluation problemContext
Methodological framework
Model components
Value risk-matrix
Decision support system
Futureresearch
Impact scale construction
Impact estimation on each dimension
CORRESPONDENCE
Risk SourcesHealth
consequences
Clarification of risk terms based on literature: risk source, risk, consequences, impacts,…
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The identification of relevant dimensions to assess the risk impact was performed in workshops with OHSU
Final Value Tree
Dimensions identificationContext
Methodological framework
Model components
Value risk-matrix
Decision support system
Futureresearch
An engineer, nurses, doctors and technicians
Occupational Health and Safety Unit
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Clarification of risk terms based on literature: risk source, risk, consequences, impacts,…
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Structuring the evaluation problemContext
Methodological framework
Model components
Value risk-matrix
Decision support system
Futureresearch
CORRESPONDENCE
Risk SourcesHealth
consequences
Worst
Employee’s health
Worst
Best
Cap. to return to work
0 days
18 yearsWorst
Best
Absenteeism
0 yhll
34 yhll
ND
ID
Note: yhll: years of healthy life lost; ND: null disability;ITD: irrecoverable total disability
Nomenclature
Appraisal
Identification of dimensions
Impact scale construction
Impact estimation on each dimension
Best
Workshop of the IRIS project, 17th November 2014
Clarification of risk terms based on literature: risk source, risk, consequences, impacts,…
20
Nomenclature
Appraisal
Identification of dimensions
Structuring the evaluation problemContext
Methodological framework
Model components
Value risk-matrix
Decision support system
Futureresearch
Impact scale construction
Impact estimation on each dimension
CORRESPONDENCE
Risk SourcesHealth
consequences
Worst
Employee’s health
Worst
Best
Cap. to return to work
0 days
18 yearsWorst
Best
Absenteeism
0 yhll
34 yhll
ND
ID
Note: yhll: years of healthy life lost; ND: null disability;ITD: irrecoverable total disability
Best
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Problem
Estimating impacts due to the decision-makers’ lack of knowledge based upon literature
Proposal
21
Sources: (Bowie et al. ,1997);(Mathers et al., 1999);(Murray et al., 1996); (Stouthard et al., 1997); (U.S. Department of Labor, 2013); …
Consequences Employee’s HealthCapability to
return to workAbsenteeism
Amputation of a finger (except the
thumbs)
3,5 years of healthy life lost
Irrecoverable Partial Disability with return to
work 26 days
Sprain1 day of healthy life
lostRecoverable Disability 10 days
Tuberculosis1,6 months of
healthy life lostRecoverable Disability
6 months
… … … …
Impact estimationContext
Methodological framework
StructuringValue risk-
matrixDecision
support systemFuture
research
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Impact value measurementContext
Methodological framework
Model components
Value risk-matrix
Decision support system
Futureresearch
Dependency test between dimensions
Impact value measurement
Subjective probabilities
MACBETHChoquetintegral
m
i
ji
jijujiuiijiuii
u
Ag xvxvIxvsV1 ,
|)()(|2
1)(
Interactive questioning
protocol
MACBETH global matrix
Choquetintegral’s
parameters
Global descriptor
Levels D escription
SQ: Status quo 0 anos saudáveis perdidos
RS 1,6 meses saudáveis perdidos
P: Pior 34 anos saudáveis perdidos
Levels D escription
SQ: Status quo
0 anos
RS 1 mês
P: Pior 18 anos
Levels D escription
SQ: Status quo IN
RS RTD
RI IPDR
P : Pior ITD
Levels Description
P1P2P3 34 anos saudáveis perdidos, inc. absoluta irrecuperável, 18 anos de ausência laboral (34yhll, ITD, 18a)
15 anos saudáveis perdidos, inc. absoluta irrecuperável, 18 anos de ausência laboral (15yhll, ITD, 18a)
(…)
M-MACBETH
Shapley andinteraction’sparameters
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Interactive questioning protocolQuestion 1: From the following impacts, what would you choose to reverse in the first place?
34yhll,ITD, 18y
15yhll,ITD, 18y
15yhll,IPDN, 18y
4yhll,ITD, 18y
4yhll,IPDN, 18y
15yhll,IPDR, 1y
15yhll,IPDR, 6m
15yhll,IPDR, 1m
15yhll,RTD, 1y
15yhll,RTD, 6m
15yhll,RTD, 1m
4yhll,IPDR, 1y
4yhll,IPDR, 6m
4yhll,IPDR, 1m
4yhll,RTD, 1y
4yhll,RTD, 6m
4yhll,RTD, 1m
1yhll,IPDR, 1y
1yhll,IPDR, 6m
1yhll,IPDR, 1m
1yhll,RTD, 1y
1yhll,RTD, 6m
1yhll,RTD, 1m
0,5yhll,IPDR, 1y
0,5yhll,IPDR, 6m
0,5yhll,IPDR, 1m
0,5yhll,RTD, 1y
0,5yhll,RTD, 6m
0,5yhll,RTD, 1m
1,6mhll,IPDR, 1y
1,6mhll,IPDR, 6m
1,6mhll,IPDR, 1m
1,6mhll,RTD, 1y
1,6mhll,RTD, 6m
1,6mhll,RTD, 1m
Withoutimpact
Withoutimpact
Withoutimpact
Withoutimpact
Withoutimpact
Withoutimpact
Withoutimpact
Withoutimpact
Withoutimpact
Withoutimpact
Withoutimpact
Withoutimpact
Withoutimpact
Withoutimpact
Withoutimpact
Withoutimpact
Withoutimpact
Withoutimpact
Withoutimpact
Withoutimpact
Withoutimpact
Withoutimpact
Withoutimpact
Withoutimpact
Withoutimpact
Withoutimpact
Withoutimpact
Withoutimpact
Withoutimpact
Withoutimpact
Withoutimpact
Withoutimpact
Withoutimpact
Withoutimpact
Withoutimpact
Workshop of the IRIS project, 17th November 2014 24
34yhll, ITD, 18y
Withoutimpact
1st
Question: What is the attractiveness ofreversing the selected impact?
Interactive questioning protocol
Note - yhll: years of healthy life lost; mhll: months of healthy life lost; ID: Irrecoverable disability; IPDR: Irrecoverable Partial Disability with return to work; RD: Recoverable Disability; ND: Null Disability; y:years; m: months
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34yhll, ITD, 18y
Withoutimpact
1st
Question: What is the attractiveness ofreversing the selected impact?
Interactive questioning protocol
Note - yhll: years of healthy life lost; mhll: months of healthy life lost; ID: Irrecoverable disability; IPDR: Irrecoverable Partial Disability with return to work; RD: Recoverable Disability; ND: Null Disability; y:years; m: months
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Interactive questioning protocolFinal Judgments
34yhll,ID, 18y
15yhll,ID, 18y
15yhll,IPDN, 18y
4yhll,ID, 18y
4yhll,IPDN, 18y
15yhll,IPDR, 1y
15yhll,IPDR, 6m
15yhll,IPDR, 1m
15yhll,RD, 1y
15yhll,RD, 6m
15yhll,RD, 1m
4yhll,IPDR, 1y
4yhll,IPDR, 6m
4yhll,IPDR, 1m
4yhll,RD, 1y
4yhll,RD, 6m
4yhll,RD, 1m
1yhll,IPDR, 1y
1yhll,IPDR, 6m
1yhll,IPDR, 1m
1yhll,RD, 1y
1yhll,RD, 6m
1yhll,RD, 1m
0,5yhll,IPDR, 1y
0,5yhll,IPDR, 6m
0,5yhll,IPDR, 1m
0,5yhll,RD, 1y
0,5yhll,RD, 6m
0,5yhll,RD, 1m
1,6mhll,IPDR, 1y
1,6mhll,IPDR, 6m
1,6mhll,IPDR, 1m
1,6mhll,RD, 1y
1,6mhll,RD, 6m
1,6mhll,RD, 1m
Noimpact
Noimpact
Noimpact
Noimpact
Noimpact
Noimpact
Noimpact
Noimpact
Noimpact
Noimpact
Noimpact
Noimpact
Noimpact
Noimpact
Noimpact
Noimpact
Noimpact
Noimpact
Noimpact
Noimpact
Noimpact
Noimpact
Noimpact
Noimpact
Noimpact
Nompact
Noimpact
Noimpact
Nompact
Noimpact
Noimpact
Noimpact
Noimpact
Noimpact
Noimpact
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Impact value measurementContext
Methodological framework
Model components
Value risk-matrix
Decision support system
Futureresearch
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Scale validated by the decision makers
Impact value measurementContext
Methodological framework
Model components
Value risk-matrix
Decision support system
Futureresearch
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Dependency test between dimensions
Impact value measurement
Subjective probabilities
Using MACBETH to define subjective
probabilities
Subjective probabilitiesContext
Methodological framework
Model components
Value risk-matrix
Decision support system
Futureresearch
Workshop of the IRIS project, 17th November 2014
M-MACBETH DSS
Full characterization
of risk
Protocol concerning questions usually answered by risk
managers
Populate the first row and the last column of a MACBETH matrix
Automatically populate the
matrix of judgments by
transitivity
Ordinal judgments between
judgments of the same category
“Verifying stage” of the probability
encoding process
Risk sourceConsequencesExposureEfficacy of mitigation actionsEmployee’s type
Subjective probabilitiesContext
Methodological framework
Model components
Value risk-matrix
Decision support system
Futureresearch
30
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1
‘How unlikely is x (to occur)?’
2
Protocol based on questions-type
‘How likely is risk event x to occur?’ - this is identical to ask which is the difference in likelihood between x and an impossible event
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Probability scaleContext
Methodological framework
Model components
Value risk-matrix
Decision support system
Futureresearch
The probability can be adjusted according to pros and cons (ARSLVT 2010):
Worker individual characteristics and his vulnerability
Workers’ education
Unsecured acts and dangerous conditions in the service
Collective and individual protection
Control measures already
implemented and their efficacy
81%
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NewRisk
Equaltosomeriskpresentintheso ware?
Similartosomeriskpresentintheso ware?
Indicatetherisk
YES
YES
NO
NO
Associatetheprobabilityoftheso warerisk
Lis ngProseCons
Adjusttheriskprobability
Thereatesomefactorsthatincreaseordecresetherisk?
Consultthesequenceprobabilityfordifferentrisks
YES
NO
Indicatelowerboundeupperboundfortherespec verisk
Consultthequalita vescale
Finalreviewofjudgments
Indicatetheriskthatirequallylikelytooccur
System rules for the assessment of probability of a new risk
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Risk classificationContext
Methodological framework
Model components
Value risk-matrix
Decision support system
Futureresearch
Steps for risk classification procedure:
Definition of the categories
Protocol of questioning
Construction of boundaries
Validation
Categories Description
Grade I Recommendation: routine monitoring
Grade II Recommendation that, as soon as possible, corrective measures are implemented
Grade III As soon as possible, the corrective actions must be implemented.
Grade IVRequires immediate corrective actions for its control and development of sustainable prevention programs
Grade V Justifies the immediate closure of the sector, to obtain their elimination or control
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Group test of risks in the value risk matrixContext
Methodological framework
Risk classification
Value risk-matrix
Decision support system
Futureresearch
0 20 40 60 80 1000
0.1
0.2
0.3
0.4
0.5
0.6
0.7
0.8
0.9
1
Impact value
Pro
ba
bili
ty
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Generic protocol for risk classificationContext
Methodological framework
Risk classification
Value risk-matrix
Decision support system
Futureresearch
1st stepComplete characterization of the risk event
2nd stepQuestions:“How do you classify a certain risk?”
Risk sourceExposure to risk sourceEffectiveness of security measuresHealth consequences
Probability
Impact value
Categories Description
Grade I Recommendation: routine monitoring
Grade IIRecommendation that, as soon as possible, corrective measures are implemented
Grade III As soon as possible, the corrective actions must be implemented.
Grade IVRequires immediate corrective actions for its control and development of sustainable prevention programs
Grade VJustifies the immediate closure of the sector, to obtain their elimination or control
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Group test of risks in the value risk matrixContext
Methodological framework
Risk classification
Value risk-matrix
Decision support system
Futureresearch
Grade V
Grade IV
Grade IIIGrade IIGrade I
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Iso-curves using MatLab software
Grade V
Grade IV
Grade IIIGrade IIGrade I
ContextMethodological
frameworkRisk
classificationValue risk-
matrixDecision
support systemFuture
research
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Decision support system: SAARSSTContext
Methodological framework
Model components
Value risk-matrix
Decision support system
Futureresearch
Next presentation: “A Decision Support System to evaluate health and safety risks”
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Discussion and further research
42
Discussion
Technical work and a large number of workshops and decisionconferences!
Interactive (context designed) decision support tools
So far, our client is happy!
Further research
Further validation
Communication issues when using the new risk matrix
Conclusion of the DSS
Improve the component related with the selection of mitigationmeasures (and respective resource allocation)
ContextMethodological
frameworkModel
componentsValue risk-
matrixDecision
support systemFuture
research
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FUNDING FROM THE PORTUGUESE PUBLIC BUDGET THROUGH FCT – FUNDAÇÃO PARA A CIÊNCIA E A
TECNOLOGIA, WITHIN PROJECT PTDC/EGE-GES/119230/2010
ACKNOWLEDGEMENTS
Workshop of the IRIS project, 17th November 2014 44
Thank you!
Lopes, D.F., Oliveira, M.O., Bana e Costa, C.A. (2014) “Occupational health and safety: Designing and building with MACBETH a value risk‐matrix for evaluating health and safety risks” (manuscript in preparation).
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estabelecimentos de saúde, in: O.t. nº1 (Ed.), 2010.C.A. Bana e Costa C.A., Ensslin L., Corrêa E.C. and Vansnick J.-C. (1999). Decision Support Systems in action: Integrated application in
a multicriteria decision aid process, European Journal of Operational Research, 113: 315-335.M. Stouthard, M. Essink-Bot, G. Bonsel, J. Barendregt, P. Kramers, Disability weights for diseases in the Netherlands, Department of
Public Health, Erasmus University, Rotterdam, 1997.C. Mathers, T. Vos, C. Stevenson, The burden of disease and injury in Australia – summary report, Australian Institute of Health and
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8241-8256.D.F. Lopes, C.A. Bana e Costa, M.D. Oliveira, A. Morton, Using MACBETH with the Choquet Integral fundamentals to model
interdependencies between elementary concerns in the context of risk management, in: B. Vitoriano, E. Pinson, F. Valente (Eds.), Proceedings of the 3rd International Conference on Operations Research and Enterprise Systems, ICORES 2014, SCITEPRESS, ESEO,Angers, Loire Valley, France, 2014, pp. 116-126 (digital edition).
D.F. Lopes, M.D. Oliveira, C.A. Bana e Costa, A. Morton, A MACBETH-Choquet approach for modelling interdependencies in decision aid contexts, (to submit), 2015.
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Engineering, 12, 2000, pp. 499-508.J.L. Riggs, S.B. Brown, R.P. Trueblood, Integration of technical, cost, and schedule risks in project management, Computers and
Operations Research, 21, 1994, pp. 521-533.T.L. Saaty, Risk-its priority and probability: the analytic hierarchy process, Risk Analysis, 7, 1987, pp. 159-172.P. Szwed, J. Rene van Dorp, J.R.W. Merrick, T.A. Mazzuchi, A. Singh, A Bayesian paired comparison approach for relative accident
probability assessment with covariate information, European Journal of Operational Research, 169, 2006, pp. 157-177.M. Bernardes, Building subjective probabilities for health and safety risks with MACBETH, Department of Engineering and
Management, University of Lisbon, Lisbon, 2014.