SWIFT Resiliency

SWIFT Business Forum - New York

2014 Alain Fabian, SWIFT

Adolfo Gonzalez, SWIFT

March 4, 2014

Agenda

• Alliance Lifeline

• Alliance Remote Gateway

• Resiliency Services

• Browse as Alternative Channel

• Q&A

SWIFT Resiliency Tools - SWIFT Business Forum - New York - March 4, 2014 2

SWIFT Resiliency Tools - SWIFT Business Forum - New York - March 4, 2014 3

Alliance Lifeline

Stay connected to SWIFT no matter what happens

What is Alliance Lifeline?

4 SWIFT Resiliency Tools - SWIFT Business Forum - New York - March 4, 2014

Internet Optional:

Alliance Connect

Alliance Lifeline

HSM Interface

MV-SIPN

Connect to SWIFT via

Alliance Lifeline

Browsers

@

AutoClient

Primary / backup / DR infrastructure

at customer site

Alliance Lifeline

light ‘footprint’

at customer site

Application

When your main SWIFT

connection becomes

unavailable

Alliance Lifeline – Key features

SWIFT Resiliency Tools - SWIFT Business Forum - New York - March 4, 2014 5

Cost-effective ‘cold standby’ connection to SWIFT (based on Alliance Lite2)

Secure Internet connection from any location; option to connect over SWIFT VPN

Global 24/7/365 connection activation on request – GUI always available

Easy-to-use browser-based screens; light footprint

Deployed from SWIFT Operating Centre for maximum availability and resilience

Basic message reconciliation – copy of messages exchanged over Lifeline during

outage, report of last sent messages before outage available upon request

Alliance Lifeline could be right for you if …

• Inability to exchange SWIFT messages could have severe

financial or reputational consequences for your business

• Additional protection may be best in the event your connection to

SWIFT becomes unavailable

• Alternative connection is necessary to comply with regulatory

requirements

• Flexibility of having a subscription-based emergency connection

without the need for additional upfront investment is favorable

SWIFT Resiliency Tools - SWIFT Business Forum - New York - March 4, 2014 6

SWIFT Resiliency Tools - SWIFT Business Forum - New York - March 4, 2014 7

Alliance Remote Gateway

Reduce your connectivity footprint

Alliance Remote Gateway – What is it?

8

Alliance

Connect

Alliance

Access

or

Alliance

Entry

HSMs

Alliance

Gateway

Customer premises

SWIFT

Customer

premises

Customer premises

Back-office

applications

Replace your

Gateways,

SNLs, HSMs

Alliance Remote Gateway Alliance

Connect*

* All Alliance Connect versions are supported (Bronze / Silver / Silver+ / Gold), optional internet

SWIFT Resiliency Tools - SWIFT Business Forum - New York - March 4, 2014

SAG TUXEDO

FIN/InterAct/FileAct

SAG TUXEDO

FIN/InterAct/FileAct

Alliance Remote Gateway as fallback solution

Increase your resilience if your connectivity fails

SAA

Internet

ARG

Pre-provisioned and

ready for use

SWIFT Resiliency Tools - SWIFT Business Forum - New York - March 4, 2014 9

Alliance Remote Gateway – Light footprint

SWIFT Resiliency Tools - SWIFT Business Forum - New York - March 4, 2014 10

2

SWIFT security tokens (USB) * Support for software certificates as of July 2013

1

Optional SWIFT VPN boxes • All Alliance Connect options supported

(Bronze/Silver/Silver+/Gold)

• Secure & reliable, with resiliency built-in

3

Alliance Access or Entry on Windows * Support for Linux, AIX and Solaris versions as of July 2013

Simplify your systems:

• No need to run Alliance Gateway, SWIFTNet Link or HSMs at your premises

• No need for additional software (just Alliance Access or Entry at release level 7.0.65 or higher)

Consider Alliance Remote Gateway if …

• You want the benefits of Alliance Access or Entry at your premises

without needing to operate Alliance Gateway, SWIFTNet Link and

HSMs

• You want to reduce technical complexity, effort and infrastructure

for SWIFT messaging, while keeping control and application

integration at your side

• You want to reduce your total cost of ownership (TCO)

• You want the added resiliency of being able to use ARG as backup

connectivity

SWIFT Resiliency Tools - SWIFT Business Forum - New York - March 4, 2014 11

Alliance Remote Gateway is designed for customers with

up to five BIC-8 destinations, up to 20 concurrent users,

and low-to-medium message volumes

SWIFT Resiliency Tools - SWIFT Business Forum - New York - March 4, 2014 12

SWIFT Services

Assess your current infrastructure resiliency and

identify areas for improvements

SWIFT Services

How efficient and resilient are you?

• SWIFT consulting can help you in assessing your current

infrastructure and identifying areas for improvements

– Infrastructure review

– Health checks

– DR architecture assessment and procedure

– Operational procedures and incident management

• Recommendations

– Operational processes, including Managed Operations and

Remote Support

– Infrastructure, including SWIFT managed connectivity

SWIFT Resiliency Tools - SWIFT Business Forum - New York - March 4, 2014 13

SWIFT Remote Management Services on

infrastructure Service Description

14

• Engineer, design and setup the interface according to best

practice

• Continuous advanced system health monitoring with

proactive alerts

• Interface application operations (backup & archive,

housekeeping, failover testing, …)

• Periodic configuration and log review

• SLA with agreed roles and responsibilities

• SLA reporting

• Remote assistance as required

• Maintain best practice configuration, mandatory patches and

TIP solutions / workarounds

• Implement functional change requests (e.g.. new message

partners, routing, ...)

System setup

Operational

care

Change

management

Be

st p

rac

tice

op

era

ting

en

viro

nm

en

t

Fo

cu

s re

so

urc

es o

n c

ore

bu

sin

ess

SWIFT Resiliency Tools - SWIFT Business Forum - New York - March 4, 2014

NAK rate

Msg issues

Ops issues

DR

swift.com

users/adm

Exp SNL/user

certificates,

SO’s

Related Services offering: overview

Serv

ices

Operations review

BI Msg analysis,

traffic benchmark

Health

Check

Remote

Support

Integration Services

Security Management

Assessment Security set-up, access control, RACI, procedures

Introduction to SWIFT connectivity

Managing PKI with Browse

Technical Assessment Program

Premium Plus Support

Operational efficiency Technical assessment combined with Operational and Governance review

Operating your

HSM

Managing

Alliance Gateway

SWIFTNet SO certification

Premium

Support

Alliance –

disaster

recovery

SWIFT audit guidelines

Customer

applications

on swift.com

Consulting Services

Support

Training

SWIFT Resiliency Tools - SWIFT Business Forum - New York - March 4, 2014 15

SWIFT Resiliency Tools - SWIFT Business Forum - New York - March 4, 2014 16

Browse

Use browse as an alternative channel for your

proprietary portals

Solution for the bank’s customers: be ready

to reach the service via SWIFT

There will be 2 ways to reach the service:

Over Internet via SWIFT Internet Service Providers (option 1).

Via the SWIFT private network (option 2).

SWIFT Resiliency Tools - SWIFT Business Forum - New York - March 4, 2014 17

User Service

Provider

webapp1.bankABC.browse.swiftnet.sipn.swift.com

X

STEP 2:

- Have customers registered into the service

- Have one valid SWIFT certificate per user

(SWIFTNet certificate and 3skey later).

- Make sure connectivity is available.

Option 1:

Internet

Option 2:

Secured

private

network

Secured

private

network

Service key characteristics

• No emergency activation or provisioning

• Can also be used as primary channel

Service is available immediately

• Re-use existing SWIFTNet infrastructure

• Make sure you have the correct bandwidth

• Make the best use of your SWIFT spare capacity

Setup is easy

• Can reach via internet or SWIFT network

• Minimize loss of access to web application

Will also help your customers

• Shutting down one channel has less impact on the business.

Will make your operations easier

SWIFT Resiliency Tools - SWIFT Business Forum - New York - March 4, 2014 18

Q&A

?

SWIFT Resiliency Tools - SWIFT Business Forum - New York - March 4, 2014 19

Thank you