nuts & bolts of bid protests - foley & lardner...watch out for your remedy! – if the...

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1 ©2013 Foley & Lardner LLP • Attorney Advertising • Prior results do not guarantee a similar outcome • Models used are not clients but may be representative of clients • 321 N. Clark Street, Suite 2800, Chicago, IL 60654 • 312.832.4500 ©2013 Foley & Lardner LLP • Attorney Advertising • Prior results do not guarantee a similar outcome • Models used are not clients but may be representative of clients • 321 N. Clark Street, Suite 2800, Chicago, IL 60654 • 312.832.4500 Nuts & Bolts of Bid Protests Presented for Florida Bar CLE Robert Hosay 106 E. College Ave. Tallahassee, Florida 32301 850.222.6100 [email protected] ©2013 Foley & Lardner LLP 2 Preview What are we going to talk about? Perspective The procedural process Tips and Pitfalls within the process Examples of winning strategies in bid protests

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Page 1: Nuts & Bolts of Bid Protests - Foley & Lardner...Watch out for your remedy! – If the contract is executed and being performed your remedy may be limited. ©2013 Foley & Lardner LLP

1©2013 Foley & Lardner LLP • Attorney Advertising • Prior results do not guarantee a similar outcome • Models used are not clients but maybe representative of clients • 321 N. Clark Street, Suite 2800, Chicago, IL 60654 • 312.832.4500

©2013 Foley & Lardner LLP • Attorney Advertising • Prior results do not guarantee a similar outcome • Models used are not clients butmay be representative of clients • 321 N. Clark Street, Suite 2800, Chicago, IL 60654 • 312.832.4500

Nuts & Bolts of Bid ProtestsPresented for Florida Bar CLE

Robert Hosay106 E. College Ave.

Tallahassee, Florida 32301850.222.6100

[email protected]

©2013 Foley & Lardner LLP

2

Preview

What are we going to talk about?

– Perspective

– The procedural process

– Tips and Pitfalls within the process

– Examples of winning strategies in bid protests

Page 2: Nuts & Bolts of Bid Protests - Foley & Lardner...Watch out for your remedy! – If the contract is executed and being performed your remedy may be limited. ©2013 Foley & Lardner LLP

2©2013 Foley & Lardner LLP • Attorney Advertising • Prior results do not guarantee a similar outcome • Models used are not clients but maybe representative of clients • 321 N. Clark Street, Suite 2800, Chicago, IL 60654 • 312.832.4500

©2013 Foley & Lardner LLP

3

Perspective

Why Protest?

– Protect your marketplace. It’s about $$$!

– Fundamentally unfair or biased process.

– Evaluation flaws.

– Winning bidder misrepresented qualifications.

– Entry into new line of business; establishcredibility in the market.

– Expected in Florida?

©2013 Foley & Lardner LLP

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Perspective

Why Not to Protest?– Preserve relationship with customer.

– You are often arguing points adverse to the samepeople that you want to buy your product orservice.

– It’s not cheap, especially when there is not aguaranteed return for the capital outlay.

– Depending on facts, winning is difficult in light ofhigh burden of proof.

– 1% protest bond.

Page 3: Nuts & Bolts of Bid Protests - Foley & Lardner...Watch out for your remedy! – If the contract is executed and being performed your remedy may be limited. ©2013 Foley & Lardner LLP

3©2013 Foley & Lardner LLP • Attorney Advertising • Prior results do not guarantee a similar outcome • Models used are not clients but maybe representative of clients • 321 N. Clark Street, Suite 2800, Chicago, IL 60654 • 312.832.4500

©2013 Foley & Lardner LLP

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The Procedural Process

The first step once the State posts a notice ofintent to award is to file a notice of intent toprotest within 72 business hours.

An intent to protest can be a simple writtenstatement indicating the firm intends to file aprotest.

©2013 Foley & Lardner LLP

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The Procedural Process

Upon receipt of the intent to protest, the agency has72 hours, excluding Sat. & Sun., and state holidays,to provide the estimated contract amount to thevendor, in order to establish the 1% protest bondamount. §287.042(2)(c) Fla. Stat.

The estimated contract amount shall be based uponthe contract price submitted by the protestor or, if nocontract price was submitted, the agency shallestimate the contract amount.

The estimated contract amount is not subject toprotest.

Page 4: Nuts & Bolts of Bid Protests - Foley & Lardner...Watch out for your remedy! – If the contract is executed and being performed your remedy may be limited. ©2013 Foley & Lardner LLP

4©2013 Foley & Lardner LLP • Attorney Advertising • Prior results do not guarantee a similar outcome • Models used are not clients but maybe representative of clients • 321 N. Clark Street, Suite 2800, Chicago, IL 60654 • 312.832.4500

©2013 Foley & Lardner LLP

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The Procedural Process

The formal written protest that includes theallegations must be filed within 10 days of filing thenotice of intent.

– Be careful! Some agencies (Fla. Lottery and State GroupInsurance to name two) require the formal written protest andbond to be filed within 72 hours. Check the solicitationdocument and governing statute for the filing deadline within72 hour period.

Failure to file the formal written protest within thetime prescribed by §120.57(3) Fla. Stat., or failure topost the (1%) bond or other security required by lawshall constitute a waiver of proceedings underChapter 120, Florida Statutes.

©2013 Foley & Lardner LLP

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The Procedural Process

Upon receipt of the formal written protest thathas been timely filed, the agency shall stop thesolicitation or contract award process until thesubject of the protest is resolved by finalagency action, unless the agency head setsforth in writing particular facts andcircumstances which require the continuanceof the solicitation or contract award processwithout delay in order to avoid an immediateand serious danger to the public health, safety,or welfare. §120.57(3), Fla. Stat.

Page 5: Nuts & Bolts of Bid Protests - Foley & Lardner...Watch out for your remedy! – If the contract is executed and being performed your remedy may be limited. ©2013 Foley & Lardner LLP

5©2013 Foley & Lardner LLP • Attorney Advertising • Prior results do not guarantee a similar outcome • Models used are not clients but maybe representative of clients • 321 N. Clark Street, Suite 2800, Chicago, IL 60654 • 312.832.4500

©2013 Foley & Lardner LLP

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The Procedural Process

The stay means that the agency cannot re-bid,re-post, or take any other action, with theexception of emergency action, until theprotest is resolved.

©2013 Foley & Lardner LLP

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The Procedural Process

Steps after the formal protest is received:– Agency offers a settlement meeting, held within 7 days in

accordance with 120.57(3), Fla. Stat. Agency determines iterred, and enters into written agreement with protester thatprotester will withdraw protest and agency will post a newnotice of intended decision.

– Agency offers a settlement meeting, and the protestorwithdraws. Note that these are public meetings. The intendedawardee may be invited.

– Agency offers a settlement meeting, and achieves acompromise. All parties sign a settlement agreement and theprotester withdraws the protest.

– If no settlement, the matter is referred to the Division ofAdministrative Hearings or the agency head, if no disputedissues of material fact are involved.

Page 6: Nuts & Bolts of Bid Protests - Foley & Lardner...Watch out for your remedy! – If the contract is executed and being performed your remedy may be limited. ©2013 Foley & Lardner LLP

6©2013 Foley & Lardner LLP • Attorney Advertising • Prior results do not guarantee a similar outcome • Models used are not clients but maybe representative of clients • 321 N. Clark Street, Suite 2800, Chicago, IL 60654 • 312.832.4500

©2013 Foley & Lardner LLP

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The Procedural Process

If the subject of a protest is not resolved bymutual agreement within 7 days, excludingSaturdays, Sundays, and state holidays, afterreceipt of the formal written protest, and ifthere is a disputed issue of material fact, theagency shall refer the protest to the divisionfor proceedings.

A DOAH hearing shall commence within 30days of receipt of the protest at DOAH.

Provided a full evidentiary hearing.

©2013 Foley & Lardner LLP

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The Procedural Process

A recommended order will be issued within30 days after the hearing or after theadministrative law judge receives thetranscript, whichever is later.

However, as a practical matter the timelineslips in complex cases.

The recommended order is sent back to theagency for final agency action.

You have the opportunity to take exceptionsto the recommended order.

Page 7: Nuts & Bolts of Bid Protests - Foley & Lardner...Watch out for your remedy! – If the contract is executed and being performed your remedy may be limited. ©2013 Foley & Lardner LLP

7©2013 Foley & Lardner LLP • Attorney Advertising • Prior results do not guarantee a similar outcome • Models used are not clients but maybe representative of clients • 321 N. Clark Street, Suite 2800, Chicago, IL 60654 • 312.832.4500

©2013 Foley & Lardner LLP

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The Procedural Process

You may appeal to the First District Court ofAppeals.

Watch out for your remedy!

– If the contract is executed and being performedyour remedy may be limited.

©2013 Foley & Lardner LLP

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3 Types of Protest

Specifications.

– Specifications are inaccurate, vague, contrary tocompetition, incomplete, biased or includeburdensome T&C’s.

Intent to Award.

– You lost the award.

Rejection of Bids.

– You spent $$$ and won but the agency decidesnot to award the contract.

Page 8: Nuts & Bolts of Bid Protests - Foley & Lardner...Watch out for your remedy! – If the contract is executed and being performed your remedy may be limited. ©2013 Foley & Lardner LLP

8©2013 Foley & Lardner LLP • Attorney Advertising • Prior results do not guarantee a similar outcome • Models used are not clients but maybe representative of clients • 321 N. Clark Street, Suite 2800, Chicago, IL 60654 • 312.832.4500

©2013 Foley & Lardner LLP

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Specifications Protest

Hypothetical and Strategy.– RFP specifications are inaccurate in a way that

would allow different interpretations of how toprice your reply.

– File an intent to protest.

– You’ve got 10 days to let the agency know thattheir specifications are contrary to competition,arbitrary and capricious.

– File a formal protest and you’ve got 7 more daysto make your point!

©2013 Foley & Lardner LLP

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Specifications Protest

Pitfall:– If you don’t protest a specifications issue you may

waive the argument!

Strategy:– Most specifications protest do not go to an

administrative hearing…it’s easy to post newspecifications!

– If there is a Q&A period in the bid….then use it toeither address your concerns or set up yourprotest.

Page 9: Nuts & Bolts of Bid Protests - Foley & Lardner...Watch out for your remedy! – If the contract is executed and being performed your remedy may be limited. ©2013 Foley & Lardner LLP

9©2013 Foley & Lardner LLP • Attorney Advertising • Prior results do not guarantee a similar outcome • Models used are not clients but maybe representative of clients • 321 N. Clark Street, Suite 2800, Chicago, IL 60654 • 312.832.4500

©2013 Foley & Lardner LLP

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Specifications Protest

The protest must show that the specificationsare so vague that a bidder cannot submit anaccurate bid or that the specifications are sounreasonable that it is impossible to complyand still be competitive. See Advocacy Ctr. forPersons with Disabilities v. DCF, 721 So. 2d753 (Fla. 1st DCA 1998).

©2013 Foley & Lardner LLP

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Award Protest

Standard of Proof – Whether the proposedagency action is clearly erroneous, contrary tocompetition, arbitrary or capricious.§120.57(3)(f), Fla. Stat.

Arbitrary action is "one not supported by factsor logic, or despotic." A capricious action isone "which is taken without thought or reasonor irrationally." Agrico Chem. Co. v. Dep’t ofEnvtl. Reg., 365 So. 2d 759 (Fla. 1st DCA1978).

Page 10: Nuts & Bolts of Bid Protests - Foley & Lardner...Watch out for your remedy! – If the contract is executed and being performed your remedy may be limited. ©2013 Foley & Lardner LLP

10©2013 Foley & Lardner LLP • Attorney Advertising • Prior results do not guarantee a similar outcome • Models used are not clients but maybe representative of clients • 321 N. Clark Street, Suite 2800, Chicago, IL 60654 • 312.832.4500

©2013 Foley & Lardner LLP

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Award Protest

The protesting bidder must show that theagency’s action is contrary to:

– The solicitation specifications;

– The agency’s rules or policies; or

– The agency’s governing statutes.

See § 120.57(3)(f), Fla. Stat.

©2013 Foley & Lardner LLP

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Award Protest – If you win:

Legal counsel should already be involved.

Prepare to perform the contract.

Utilize the Chapter 119 public records request toprotect your award:

– Review procurement file.

– Review other proposals.

– Review evaluation documentation.

Let the agency know you will vehemently defendthe award decision.

Page 11: Nuts & Bolts of Bid Protests - Foley & Lardner...Watch out for your remedy! – If the contract is executed and being performed your remedy may be limited. ©2013 Foley & Lardner LLP

11©2013 Foley & Lardner LLP • Attorney Advertising • Prior results do not guarantee a similar outcome • Models used are not clients but maybe representative of clients • 321 N. Clark Street, Suite 2800, Chicago, IL 60654 • 312.832.4500

©2013 Foley & Lardner LLP

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Award Protest – If you lose: Legal counsel should already be involved.

Utilize the Chapter 119 public records request to:

– Review procurement file.

– Review winning proposal.

– Review evaluation documentation.

Full technical and legal review of all documentation.

Prepare to quickly make the decision whether toprotest.

Develop protest fodder.

Prepare to have bid protest bond issued.

©2013 Foley & Lardner LLP

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Award Protest – Fodder

Responsiveness of winning bid.

Responsibility of the winning bidder.

Sunshine Law Violations.

Evaluation irregularities/discrepancies.

Scoring errors/discrepancies.

Improper Communications.

Bias or impropriety.

Page 12: Nuts & Bolts of Bid Protests - Foley & Lardner...Watch out for your remedy! – If the contract is executed and being performed your remedy may be limited. ©2013 Foley & Lardner LLP

12©2013 Foley & Lardner LLP • Attorney Advertising • Prior results do not guarantee a similar outcome • Models used are not clients but maybe representative of clients • 321 N. Clark Street, Suite 2800, Chicago, IL 60654 • 312.832.4500

©2013 Foley & Lardner LLP

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Award Protest – Responsive?

If there are material deviations in a responsethen it’s not responsive.

A minor irregularity can be waived by theagency

– Can’t affect the price;

– Can’t give a bidder a competitive advantage; or

– Adversely impact agency interest.

See Intercontinental v. DOH, 606 So. 2d 380 (Fla. 3rd DCA 1992).

©2013 Foley & Lardner LLP

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Award Protest - Responsible?

A Responsible vendor has the ability toperform all contract requirements and theintegrity and reliability that will assure goodfaith performance. § 287.012(24), Fla. Stat.

Got Ethics?

Got Integrity?

Default on other contracts?

Suspended or debarred?

Financially capable?

Page 13: Nuts & Bolts of Bid Protests - Foley & Lardner...Watch out for your remedy! – If the contract is executed and being performed your remedy may be limited. ©2013 Foley & Lardner LLP

13©2013 Foley & Lardner LLP • Attorney Advertising • Prior results do not guarantee a similar outcome • Models used are not clients but maybe representative of clients • 321 N. Clark Street, Suite 2800, Chicago, IL 60654 • 312.832.4500

©2013 Foley & Lardner LLP

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Award ProtestSunshine Law Violation

Agency action taken in violation of SunshineLaw is void! Silver Express Co. v. District Bd. ofLower Tribunal Trustees, 691 So. 2d 1099(Fla. 3rd DCA 1997).

Evaluation committees are open! See SilverExpress.

Oral presentations to an evaluationcommittee are open! Port Everglades Auth. v.International Longshoremen’s Ass’n, 652 So.2d 1169 (Fla. 4th DCA 1995).

©2013 Foley & Lardner LLP

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Award ProtestSunshine Law Violation

If there is an evaluation process it should bedone in an open meeting. Leach-Wells v. Cityof Bradenton, 734 So. 2d 1168 (Fla. 2nd DCA1999).

Negotiations as part of an ITN process are notopen, but recorded. §286.0113, Fla. Stat.

Page 14: Nuts & Bolts of Bid Protests - Foley & Lardner...Watch out for your remedy! – If the contract is executed and being performed your remedy may be limited. ©2013 Foley & Lardner LLP

14©2013 Foley & Lardner LLP • Attorney Advertising • Prior results do not guarantee a similar outcome • Models used are not clients but maybe representative of clients • 321 N. Clark Street, Suite 2800, Chicago, IL 60654 • 312.832.4500

©2013 Foley & Lardner LLP

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Award ProtestEvaluation and Scoring

Are evaluators qualified?

Were the evaluators impartial?

Was the evaluation process consistent with thesolicitation criteria?

Did the scoring reflect inconsistencies betweenevaluators?

Tabulated correctly?

Pricing scale correctly applied and evaluated?

Is scoring consistent with the bid specifications?

©2013 Foley & Lardner LLP

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Award ProtestImproper Communications

Bidders or persons acting on their behalfcannot contact, between the release of thebid and the end of the protest period after theposting of intended award, any employee orofficer of the executive or legislative branchconcerning any aspect of the bid, except inwriting to the sole point of contact. Violationmay be grounds for rejecting the bid.§287.057(24), Fla. Stat.

Page 15: Nuts & Bolts of Bid Protests - Foley & Lardner...Watch out for your remedy! – If the contract is executed and being performed your remedy may be limited. ©2013 Foley & Lardner LLP

15©2013 Foley & Lardner LLP • Attorney Advertising • Prior results do not guarantee a similar outcome • Models used are not clients but maybe representative of clients • 321 N. Clark Street, Suite 2800, Chicago, IL 60654 • 312.832.4500

©2013 Foley & Lardner LLP

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Award ProtestBias or Impropriety

Only the appearance of impropriety canjeopardize a contract award!

– Administrative Law Judge found appearance ofimpropriety where an evaluator had a relationshipwith a subcontractor’s principal. SeeTransportation Mngmt. Serv. of Broward v.Commission for the Trans. Disadvantaged, DOAH05-0920BID (May 2005).

©2013 Foley & Lardner LLP

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Rejection of Bids

Standard of Proof!– Must show that agency’s decision is illegal,

arbitrary, dishonest or fraudulent. §120.57(3)(f),Fla. Stat.

Significant Agency Discretion!

Often used to get out of procurement processmistakes made within the agency.

Rarely makes sense to carry to evidentiaryhearing.

Page 16: Nuts & Bolts of Bid Protests - Foley & Lardner...Watch out for your remedy! – If the contract is executed and being performed your remedy may be limited. ©2013 Foley & Lardner LLP

16©2013 Foley & Lardner LLP • Attorney Advertising • Prior results do not guarantee a similar outcome • Models used are not clients but maybe representative of clients • 321 N. Clark Street, Suite 2800, Chicago, IL 60654 • 312.832.4500

©2013 Foley & Lardner LLP

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Rejection of Bids

The automatic stay does apply upon filing offormal protest.

New law allows replies to be exempt frompublic disclosure if agency concurrently statesintent to reissue the ITN. §119.071(1)(b), Fla.Stat.

©2013 Foley & Lardner LLP

Case Law Updates

Academy Express, LLC v. Broward County– Shuttle bus service. scoring resulted in a tie, between Academy and

Limousines, with the tie broken in favor of Limousines. Academyprotested on the basis that Limousine had made materialmisrepresentations in its response.

P’ship for Cmty. Health v. DCF– Challenge to constitutionality of protest bond requirement under due

process clause and access to courts provision.

Dep’t of Hwy. Safety & Motor Veh. v. Nat’l SafetyComm’n, Inc.– National Safety Commission argued that language of contract

between itself and DHSMV granted it right to unilaterally renewcontract for additional five year term.

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Page 17: Nuts & Bolts of Bid Protests - Foley & Lardner...Watch out for your remedy! – If the contract is executed and being performed your remedy may be limited. ©2013 Foley & Lardner LLP

17©2013 Foley & Lardner LLP • Attorney Advertising • Prior results do not guarantee a similar outcome • Models used are not clients but maybe representative of clients • 321 N. Clark Street, Suite 2800, Chicago, IL 60654 • 312.832.4500

©2013 Foley & Lardner LLP

Case Law Updates

Pro-Tech Monitoring, Inc. v. Dep’t of Corr. (1st DCA2011)– Vendor challenged agency final order dismissing protest as untimely

filed. Runner for vendor’s law firm delivered protest to furthest point oflawful public access before deadline.

Pro-Tech Monitoring, Inc. v. Dep’t of Corr. (DOAH)– Omission of required disaster recovery plan provided competitive

advantage because served as barrier to entry narrowing field ofrespondents and allowed vendor an out.

Infinity Software Development, Inc. v. Dep’t of Educ.– Winning vendor’s notations that proposal did not constitute a binding

offer.

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©2013 Foley & Lardner LLP

Case Law Updates

Laboratory Corp. of America v. DOH– Second place vendor challenged that winning bidders proposal of a

staffing plan rather than identification of each proposed individualemployee rendered winning bid to ITB materially non-responsive.

Traveler Elevator v. Fla. Sch. for the Deaf and theBlind– ALJ found the question of whether late-arrival constituted material

deviation did not matter in protest of rejection of all bids, school hadlegitimate question as to how such a decision would be resolved andelected to restart bid process instead.

Keystone Peer Review v. AHCA– question of disputed fact as to whether the procurement was exempt

from 287.057 procedures and it was thus improper for AHCA todismiss the protest.

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Page 18: Nuts & Bolts of Bid Protests - Foley & Lardner...Watch out for your remedy! – If the contract is executed and being performed your remedy may be limited. ©2013 Foley & Lardner LLP

18©2013 Foley & Lardner LLP • Attorney Advertising • Prior results do not guarantee a similar outcome • Models used are not clients but maybe representative of clients • 321 N. Clark Street, Suite 2800, Chicago, IL 60654 • 312.832.4500

©2013 Foley & Lardner LLP • Attorney Advertising • Prior results do not guarantee a similar outcome • Models used are not clients butmay be representative of clients • 321 N. Clark Street, Suite 2800, Chicago, IL 60654 • 312.832.4500

Thoughts or Questions?