ntt ict presentation_intro
TRANSCRIPT
AN INTRODUCTION TO NTT ICT June 2014
2
AGENDA
Who is NTT? What do we do? How do we do it better?
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An introduction to NTT ICT – June 2014
01
WHO IS NTT?
4 An introduction to NTT ICT – June 2014
WHO IS NTT?
NTT is a premium global IT provider that delivers solutions for enterprise and government clients who care about the quality of their services in Australia and globally. a long-term thinker, a strategic advisor and, for many companies, a gateway to Asia and the rest of the world.
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NTT in numbers Telecommunication Providers by Revenue 2013 – (in $bn)
An introduction to NTT ICT – June 2014
THE LARGEST
128.9
127.4
115.8
29.1
26.3
4.3
NTT works with 80% of the world's fortune 100 companies
200,000 employees
Presence in 69 countries Network coverage in 190 countries 2nd largest DC provider
2nd largest ISP
Largest ISP in Asia
Top 10 in marine cable capacity
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THE LARGEST
An introduction to NTT ICT – June 2014
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AA+
AA AA
AA-
A+
A A
A-
BBB+
BBB BBB
BBB-
BB+
BB BB
BB-
THE MOST FINANCIALLY STABLE
We will be around for the long term
An introduction to NTT ICT – June 2014
Best credit rating of all telecommunication companies worldwide
High
Low
Reliability
Credit rating
Revenue (Billions USD) 30 60 90 120
Saudi Telecom
NTT
Telstra
Telia Sonera Vodafone
BT Group
Telefonica
Orange
China Mobile
AT&T
Verizon
Softbank
Sprint Corp.
Telecom Italia
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INNOVATIVE ICT SOLUTIONS
Investment in Product/Service Excellence
3.5B in R&D
annually
6,000 R&D Staff
Lowest latency
marine cables in Asia
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A RICH HISTORY OF EXPERTISE
Local Global
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Adelaide
Melbourne
Canberra
Sydney
Brisbane
Auckland
200 STAFF SYDNEY | MELBOURNE | CANBERRA +1,000 CUSTOMERS
Offices
Perth
NTT ICT IN A/NZ
An introduction to NTT ICT – June 2014
NTT ICT is an award-winning leading full service provider with the resources to deliver in-country solutions.
Data Centers
Point of presence
} Operational excellence } Local 24/7 engineers } Tier 3 data Centres
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OUR SERVICES
DESIGN & DEPLOY
INFRASTRUCTURE
DATA CENTRE
NETWORK
MANAGED SERVICES
CLOUD
SECURITY
NTT ICT offers
the full range of services
to its customers
PUBLIC, PRIVATE HYBRID, ONSITE
MONITOR, MANAGE X86, SPARC
CONSULTING, PEN TESTING,
VULNERABILITY ASSESSMENT
HARDWARE, SOFTWARE, MAINTENANCE
INSTALL, CONFIGURE, TEST, DOCUMENT
TIER 3 in SYDNEY, MELBOURNE & CANBERRA
INTERNET, WAN NATIONAL, GLOBAL
PLATFORM
DATABASE, ARCHIVE, IDENTITY
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OUR AWARDS
…and has won awards for doing so.
An introduction to NTT ICT – June 2014
INDUSTRY AWARDS VENDOR AWARD
Best Asian Telecom Carrier (Best of the Best)
Largest ESSN partner in Australia Second largest Networking Partner in the Asia Pacific & Japan regions Largest Services Partner in Australia HP Global award for fastest growing Services Partner TS Global Growth Partner Largest Software partner in Australia
Magic Quadrant for Asia/Pacific Network Service Providers - Leaders
Largest Oracle Partner in ANZ
NTT Positioned as a “Challenger” in the Gartner Magic Quadrant for Global Managed Security Service Providers.
Largest Hitachi Partner in APAC ANZ Partner of the Year
User’s Choice Award at the 2013 World Communications Awards
APJ Platform Partner of the Year Australian Partner of the Year
Most Innovative Enterprise Offering from IDC at the inaugural Telecom Service Provider Innovation (TSPI) Awards
Virtualisation Partner of the year
NTT Communications Named Data Center Service Provider of the Year at 2013 Frost & Sullivan Japan Excellence Awards
IBM STG Growth Partner of the Year
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WHAT DO WE DO?
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BEYOND SERVICES…
An introduction to NTT ICT – June 2014
A FULL RANGE OF SERVICES IS NECESSARY, BUT IT ISN’T ENOUGH
Benefits of the Complete Solution
Cost
Scalability Flexibility
Performance Security
Baseline
Solution benefits
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…TO SOLUTIONS
Reduce IT Expenditure } Optimise IT resources } Manage software licenses } Utility computing – on premise
Deliver More with New Technologies – Optimise IT resources } Manage Software Licenses } Utility Computing
Meet Security Requirements – Address website threats } Manage User Identities } Provide secure services to BYODs } Comply with Security Standards
Enable Global Expansion } Deploy platforms close to your users but manage centrally } Connect your users all over the world
Adapt to Rapid Change – Manage exponential growth } Get IT Fast } Migrate Datacentres
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HOW DO WE DO THIS BETTER?
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WHY NTT?
NTT ICT has the services, experience, and capability to solve your problems today and the kind of values that our customers want in a partner for tomorrow
An introduction to NTT ICT – June 2014
LOCAL AUTHORITY backed by global resources
EXPERIENCE solving similar problems for other enterprises
FINANCIAL STRENGTH to stay
CUSTOMISED SOLUTIONS we offer the whole range so you get what you need
COMMITMENT to the region through local investment
ONE POINT OF CONTACT benefit from reliable service & avoid finger pointing
QUALITY From Design to Operate
LOCAL SUPPORT when you need it
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GLOBAL RESOURCES WITH LOCAL CAPABILITY
So we can guarantee quality and excellence from Design to Improve
An introduction to NTT ICT – June 2014
SELECT DEPLOY OPERATE IMPROVE DESIGN
We have all the advantages
of being back by a large organisation
with the autonomy to invest in technology
designed specifically for the Australia
market.
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DESIGNING THE RIGHT SOLUTION
Starting with need and ending with real business value – not the other way around.
An introduction to NTT ICT – June 2014
Customer requirements } What is the desired business
outcome } How variable is the usage } What growth is expected } What is the cost of downtime } What is the cost of lost
transactions
Design alternatives } What is the desired business
outcome } How variable is the usage } What growth is expected } What is the cost of downtime } What is the cost of lost
transactions
Solution design
Specific required service
COST FLEXIBILITY
SECURITY AVAILABILITY RELIABILITY
TRADE OFF
Design Select Deploy Operate Improve
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CHOOSING THE RIGHT ICT MODEL
Each service best in its class.
An introduction to NTT ICT – June 2014
Design Select Deploy Operate Improve
CLOUD
DATA CENTRE
NETWORK
MANAGED SERVICES
INFRA-STRUCTURE
SECURITY
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INFRASTRUCTURE Design Select Deploy Operate Improve
LONG STANDING RELATIONSHIPS TEAM OF EXPERTS FLEXIBLE PROCUMENT
OPTION
Long-term partnerships with the world’s leading it vendors
Relationship with over 200 vendors
Minimise the risk associated with ICT
High level of accreditation
Investment in our pre sales team
Dedicated maintenance team
One point of contact
Remove the pain of dealing with multiple suppliers
Leasing
Infrastructure as a Service
Utility model
Cloud solutions
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SECURITY Design Select Deploy Operate Improve
Worldwide presence
Local expertise
1,300 security experts & researchers globally
Clear vision for a more secured world
LOCAL AND GLOBAL SERVICES SECURITY AT ALL LAYERS
Threat can come from anywhere that is why we are everywhere
Offensive security /ethical hacking
Governance risk & compliance
Technology solutions consulting
Security density
Secure device
Secure infrastructure
Secure application
Secure data
Secure network
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CLOUD Design Select Deploy Operate Improve
CLOUD
1 2 4 3
AGILE – FLEXIBLE - SCALABLE
AVAILABLE & SECURE
EXPERTISE – TRUST
NATIONAL - INTERNATIONAL
Public, Private, hybrid and On Premise
Capacity on-demand
Managed to infrastructure, operating system or
database level
Secure managed to SOC1 and ISO 27001 standard
In city, in country or international DR options
Solution-based service level agreements
Data sovereignty
Access to a team of Cloud experts when you need
them
11 years exprience in managing customer
environments
Deep vendor relationships
Monthly compliance reporting
Remote management via the NTT ICT Customer Portal
Data centres in Sydney, Melbourne & ACT
International – gateway to Asia-Pacific and
the rest of the world'
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NETWORKS (PRIVATE NETWORKS & OPEN NETWORK)
Design Select Deploy Operate Improve
SUPPORT QUALITY
REACH
Proactive monitoring
Speak directly to our engineers (not a call center)
IPv6 | industry-leading IPv6 compliant
Global IP network backbone
1 tier
99.99% High availability
#1 Asia Gartner ranking
#2 Ranking global IPv4 for wholesale
Reach 160 countries
Extensive coverage in Asia-pacific Outdoor scenario:
IDS 1000 Container DC
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DATA CENTRE Design Select Deploy Operate Improve
AGILE – FLEXIBLE - SCALABLE
Usage based power options Pay for what you use, when you use it
Scalable, on demand capacity Start as small or as large as you like
Tier III standard data centres Expected availability of 92.982%
Secured to ISO 270001 standards
International Gateway to Asia Pacific and the rest of the world over 25 data centres globally
Data centres in Sydney, Melbourne & ACT
AVAILABLE AND SECURE
DATA CENTRES
NATIONAL - INTERNATIONAL
Staff available 24x365
Served by NTT Tier 1 backbone Secured cage and rack options
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DATA CENTRES Design Select Deploy Operate Improve
Don’t waste valuable in-house resources
on day-to-day maintenance task
TIME OR RESOURCE CONSTRAINED? WE CAN MANAGE IT SECURITY AT ALL LAYERS
Support nearly any enterprise or web
application servers, virtualisation, storage, networking, security, backup and disaster
recovery
Combine in-house and outsource to get the skills you need a cost effective alternative
Manage the physical and virtual devices
Access to multiple skills
Team of experts
Direct access to the people who build this technology
Ability to burst on project
Rely on us when things go wrong
Service level agreement
Pay only for what you need and only what you use
24x7 cover
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SOLUTION DEPLOYMENT – REDUCING/ ELIMINATING RISK
An introduction to NTT ICT – June 2014
Once the solution is designed and accepted, NTT ICT leads the deployment process with a never ending focus on eliminating any and all risks.
We have done these projects before – We know where the risks are
Dedicated project manager
Technical architect document (TAD)
Project Plan
Initial Risk Assessment
Success Criteria
DELIVER ON PLAN
RISK ASSESSMENT
CUSTOMER REVIEW
ADJUST PLAN
Project sign off & Kick off with customer
Design Select Deploy Operate Improve
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OPERATIONAL EXCELLENCE THE RIGHT PEOPLE USING RIGHT PROCESSES
Design Select Deploy Operate Improve
A first class team
Attract Develop Motivate Retain
} Hire “best” engineers } Training } Coaching } Team structure to
drive learning
} Working on leading complex IT problems
} Opportunity to see different architectures
} Career path for 24x7 to technical architect
} Building great engineers through our delivery models
…delivering a first class service Service delivery ITIL Quality & Dedicate Service Management
Day to day } Configuration Management } Change management } Problem Management } Proactive/ Reactive Maintenance
Periodic Governance } Automatic Governance reports } Monthly reviews } Incident reporting
Long-term Solution Stability } Evolutive Maintenance } Capacity Management } Architecture Evolution
SERVICE DELIVERY MANAGER
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QUALITY ...GUARANTEED FROM DESIGN TO OPERATE
SERVICE IMPROVEMENT
An introduction to NTT ICT – June 2014
Existing tools and processes
New issues – problems Service Failures
Disciplined PIR’s & Reviews
New tools – processes
Monitoring improvements
Escalation –control process changes
New deployment tools
Design Select Deploy Operate Improve
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OUR VALUES – CRITICAL FOR THE LONG TERM
An introduction to NTT ICT – June 2014
Choosing an ICT Solutions Partner is a long-term decision. NTT ICT is a company that you can trust.
MAKE OUR CUSTOMERS LOOK GOOD } We don’t consider our work with you as a one-
off project } We’ll do everything possible to make your team
shine
WORK HARDER } We like to play but we work harder } Our people will go the extra mile and enjoy it } We understand the difference between an OK
project and an outstanding one
DO WHAT WE SAY } Talking is easy, doing is the hard part } If we can't do something, we’ll tell you } If we can make it happen, we’ll tell you –
then we’ll make it happen
LIVE AND BREATHE TECHNOLOGY } People buy from people who love what they
do } We love technology - we can't live without it } We get our hands dirty and make things work
LEAD NOT FOLLOW } We want you to have the latest solutions } We constantly train our team } We leverage global initiatives to bring you
innovation
SOLVE PROBLEMS } If it's broken, we fix it } If you aren't sure what the problem is,
we help } And quickly
EMPLOY CLEVER PEOPLE } Clever people are more rewarding to work with } They build great relationships with our
customers, suppliers and teams
NSW – Sydney
Ph: 02 9270 3400 Fax: 02 9270 3404
VIC – Melbourne
Ph: 03 9230 9000 Fax: 03 9230 9099
ACT – Turner
Ph: 02 6229 3600 Fax: 02 6257 1471
www.nttict.com [email protected]
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