ntt docomo deployment case study

FIDO Alliance Seminar in Sydney

NTT DOCOMO Deployment Case Study:

“Your Security, More Simple.”

September 25, 2017

Koichi Moriyama

Senior Director of Product Innovation, Product Dept., NTT DOCOMO, INC. (acting) A Board of Directors and Chair of FIDO Japan WG, FIDO Alliance

FIDO Seminar in Sydney 9/25/2017 © 2017 NTT DOCOMO, INC. All Rights Reserved.

../20150428-Video/20150430 最終納品/2)YOUTUBE　ドコモ公式チャネル掲載用/【mp4】90sec_English_whistle.mp4

Table of Contents • Motivation: “Your Security, More Simple.”

• Overview: NTT DOCOMO’s Deployment

– NTT DOCOMO FIDO-enabled Devices for d ACCOUNT™ - 27 Models in Total

• Design Principles to Integrate the FIDO Standards

• Solution Architecture: Before & After the Deployment

• Security Architecture: Biometric Data and Secret Key stored in Secure Area

• Open Standards for Interoperability: Varieties of Authenticator Solutions

• Deployment at More Scale – Rolled Out the same to iOS Customers

• Mobile Devices as Your Key to Life – 2DA: “AuthN by Your Smartphone”

• NTT DOCOMO as a FIDO Alliance Board Member

• FIDO Japan WG Updates FIDO Seminar in Sydney 9/25/2017 2 © 2017 NTT DOCOMO, INC. All Rights Reserved.

Motivation: “Your Security, More Simple.”

• NTT DOCOMO provides our customers OpenID based “d ACCOUNT” in addition to 4-digit passwords for online service access including DOCOMO branded services, partner services, and carrier billing payments.

• NTT DOCOMO wanted to help our customers, who always needed to remember their passwords, for their convenience in a secure way, and DOCOMO recognized that the FIDO standards may help.

FIDO Seminar in Sydney 9/25/2017 3 © 2017 NTT DOCOMO, INC. All Rights Reserved. https://www.youtube.com/watch?v=UP0DyYk5IXc

Iris Fingerprints Login Unlock

Carrier Billing Payment

Passwords-less AuthN using Biometrics

../20150428-Video/20150430 最終納品/2)YOUTUBE　ドコモ公式チャネル掲載用/【mp4】90sec_English_whistle.mp4

https://www.youtube.com/watch?v=UP0DyYk5IXc

https://www.youtube.com/watch?v=UP0DyYk5IXc

生体認証で注文・決済した初めてのピザ

72015年5月26日ドコモの生体認証について

Overview: NTT DOCOMO’s Deployment (1/2)

• NTT DOCOMO launched four FIDO® UAF Certified devices and FIDO UAF-enabled server in May 2015. There were some world firsts, a.) as an MNO, b.) with multiple FIDO Certified devices from multiple OEMs, c.) with the world first Iris scanner equipped smartphone, and d.) for multiple services.

FIDO Seminar in Sydney 9/25/2017 4 © 2017 NTT DOCOMO, INC. All Rights Reserved.

The former president Mr. Kato demonstrated to order a pizza by NTT DOCOMO service d delivery™ with the world first Iris scanner equipped device Arrows NX at the NTT DOCOMO New Products and Services Announcement on 5/13/2015.

SC-05G F-04G SC-04G SH-03G

The ordered pizza was illustrated at the NTT DOCOMO Press Announcement Event with FIDO Alliance on 5/26/2016

Overview: NTT DOCOMO’s Deployment (2/2)

• NTT DOCOMO’s FIDO-enabled “d ACCOUNT” online authentication allows our customers to login and authenticate their account without passwords.

• In addition to DOCOMO-branded services at dmarket™, varies of partner services are available with the FIDO authentication through two ways, a.) Carrier Billing Payment, and b.) as a federated ID utilizing OpenID Connect.


Carrier Billing Payment

MARKET

FIDO-enabled d ACCOUNT Authentication DOCOMO Smartphone & Tablet : 27 Models by 6 OEMs • 4 models for 2015 Summer, 6 for 2015-16 Winter/Spring, 4 for 2016

Summer, 6 for 2016-17 Winter/Spring, and 7 for 2017 Summer, by 6 OEMs.

FIDO Seminar in Sydney 9/25/2017 © 2017 NTT DOCOMO, INC. All Rights Reserved. 6

SH-01H SO-03H SO-01H SO-02H F-02H SC-05G SH-04H F-04H SO-04H SC-02H F-04G SC-04G F-01H SH-03G

SO-02J F-01J SH-02J DM-01J SO-01J L-01J d-01J SC-03J SO-04J SC-02J SO-03J SH-03J SC-04J

2015 Summer 2015-16 Winter/Spring 2016 Summer

2016-17 Winter/Spring 2017 Sumer

Design Principles to Integrate the FIDO Standards

• Integrate the FIDO standards in a straightforward manner

– Create and maintain the FIDO eco-system, and align with it for sustainability

• Utilize the FIDO standards as much as possible

– Allow different type of authenticators e.g. fingerprint sensors and iris scanner

• Protect users and ecosystem partners in consideration of security

– Follow the FIDO privacy policy, “Biometric template and private keys never leave devices,”

– Realize that genuineness of authenticator shall be securely proven to servers,

– Keep the same security level of various devices from multiple OEMs, and

– Avoid to generate wrong perception in the market.

• Minimize the integration efforts, time and cost

– Gather FIDO-enabled service apps to a single point of I/F – d ACCOUNT to ASM


Solution Architecture: d ACCOUNT and 4-digits [before the FIDO integration]

• The d ACCOUNT app and system had already been introduced and operated for authentication and single-sign-on experience.


…

DOCOMO Branded Devices by OEM Partners

Client App Pre-installed

… Web Browser

Pre-installed Service Apps

System Server

…

DOCOMO Branded Services

Carrier Billing Partner Services

Billing System Servers

Launched by Service Apps or Web Browser

Authenticate user by ID/Password or 4-digits ID/Password

• Single Sign-On

Solution Architecture: d ACCOUNT and 4-digits [after the FIDO integration]

• The d ACCOUNT app and system had already been introduced and operated for authentication and single-sign-on experience.


DOCOMO Branded Devices by OEM Partners

… Web Browser

Pre-installed Service Apps …



Billing System Servers

FIDO-enabled by xxxx Client SDK

FIDO-enabled by Server

FIDO-enabled w/ some additional requirements to adopt

…

In addition to ID/Password

• Single Sign-On • Biometric Authentication

without Passwords

Client App Pre-installed System Server

FIDO Enables Online Authentication by Utilizing Biometric Data in a Secure Manner

– Biometric Data and Secret Key stored in Secure Area –


Biometric Authentication Device

Secure Area (TEE)

User Verification through Matching

Secure App

Secure Folder

FIDO Client

Verified

FIDO Authenticator

FIDO Server

Challenge

Authentication is completed once the Signed Challenge is verified by Public Key

Sign the Challenge by Secret Key

✓ ✓

Signed Challenge

d ACCOUNT Server

d ACCOUNT App

Scope of FIDO UAF 1.0 Spec

✓

✓

Public Key Cryptography Secure Protocol

Biometric Data

Device Server FIDO-enabled services are enhanced gradually…

Registered Template

Secret Key

Implementations of the FIDO Authenticators – Varieties of FIDO® Certified FIDO Authenticator Solutions –

• OEMs may choose a FIDO® Certified authenticators solution from a variety of choices in order to meet their requirements.


FIDO-enabled by xxxx Client SDK

FIDO® Certified xxxxx Server

FIDO Standards

Client App Pre-installed System Server

How NTT DOCOMO Implements FIDO UAF on iOS

© 2017 NTT DOCOMO, INC. All Rights Reserved. 12

• NTT DOCOMO developed “d ACCOUNT app” for iOS, incorporating Nok Nok Labs’ FIDO® Certified FIDO UAF Client SDK to work with the FIDO-enabled d ACCOUNT server, and deployed commercially in March, 2016.

• NTT DOCOMO utilizes the Touch ID security feature of Secure Enclave that enables to keep the FIDO Privacy Policy.

FIDO Seminar in Sydney 9/25/2017 https://support.apple.com/en-us/HT204587

• The recent APIs enabled after iOS 9 help DOCOMO for friendly-fraud concerns.

d ACCOUNT App

FIDO Client

Touch ID

Secure Enclave

https://support.apple.com/en-us/HT204587



Screen Shot Example: d ACCOUNT Login with Touch ID


• “Login with Touch ID” button appears in addition to the legacy ID/password button. Once select to login with Touch ID, easy to login.

d ACCOUNT login screen supporting Touch ID

d ACCOUNT Touch ID app encourages you to do Touch ID

If you haven’t installed d ACCOUNT Touch ID app yet, you encouraged to install it

“Login with Touch ID”

Screen Shot Example: Shopping at d Shopping

© 2017 NTT DOCOMO, INC. All Rights Reserved. 14

• Shopping is the same. Once select to purchase with Touch ID, easy to go. d ACCOUNT app to support Touch ID on iOS 9 or later works behind of it.

Select what you purchase, and go next

Authenticate with Touch ID

d ACCOUNT Touch ID app encourages you to do Touch ID

That’s it!

FIDO Seminar in Sydney 9/25/2017

The Same Server Hosts Your Authentication!

© 2017 NTT DOCOMO, INC. All Rights Reserved. 15 FIDO Seminar in Sydney 9/25/2017

…



Billing System Servers System Server Android

iOS

SH-01H SO-03H SO-01H SO-02HF-02HSC-05G SH-04HF-04H SO-04HSC-02HF-04G SC-04G F-01HSH-03G

SO-02JF-01J SH-02J DM-01JSO-01J L-01J d-01JSC-03JSO-04J SC-02JSO-03J SH-03J SC-04J

Future Goal Mobile Devices as Your Key to Life

16

NTT DOCOMO x FIDO Alliance Presentation on May 26th, 2015

FIDO Seminar in Sydney 9/25/2017

“AuthN by Your Smartphone” from PC, et el.

• Commercially available since February, 2017


docomo Smartphone Android

Notification Authentication

Before Now

It’s clumsy, and very hard to remember all passwords…

“AuthN by Your Smartphne” enables you to login very easily!

XXXXXX

iOS devices

Architecture for “AuthN by Your Smartphone”

18

1st Device (No-FIDO supported)

2nd Device (existing FIDO UAF devices)

Always-On

ID/Password 2DA: 2nd Device Authentication

Authentication (FIDO UAF)

Authentication and Login Login

FIDO Seminar in Sydney 9/25/2017 © 2017 NTT DOCOMO, INC. All Rights Reserved.

Server

FIDO® Certified xxxxx Server

Server

Implemented w/o any modifications of FIDO UAF

1st Device (No-FIDO supported)

It’s clumsy, and very hard to remember all passwords…

“AuthN by Your Smartphone” enables you to login very easily!

NTT DOCOMO Video Clip:

“Your Security, More Simple.” 2017


https://www.youtube.com/watch?v=3Uki8SlSJMk

https://www.youtube.com/watch?v=3Uki8SlSJMk

NTT DOCOMO as a FIDO Alliance Board Member

• NTT DOCOMO joined FIDO Alliance as a Board of Directors, encouraged by FIDO Alliance with the accomplishment of the FIDO UAF deployment, in May 2015.

• DOCOMO has been contributing to FIDO Alliance through the DOCOMO’s real FIDO deployment as well as activities based on our experiences of the FIDO authentication operation.

– Chartered “Deployment at Scale (D@S)” WG in July 2015, and facilitating together with Bank of America to address varies of FIDO deployment related issues through gathering case studies and producing white papers.

– Chartered “FIDO Japan” WG in October 2016 as the third regional WG, and taking the leadership to create the FIDO momentum for more FIDO adoptions in Japan.


FIDO JAPAN WG: MISSION AND ACTIVITIES

All Rights Reserved | FIDO Alliance | Copyright 2017 21

Facilitation within Alliance

• Communication Style and Language Barrier

• Different Time-Zone

• Understanding of FIDO Standards

Promotion to Japanese Market

• Messaging through News Letter and Web-site

• Deployment Case-Studies

• Whitepapers, Translation-Table, etc.

Marketing & PR

SWG Translation SWG

Technologies

SWG

Deployment-at-

Scale SWG

Chair, Vice-

Chairs, and PM

Mission

Execute the mission of FIDO Alliance in Japan efficiently through facilitating communication within FIDO Alliance and promoting FIDO Standards toward Japanese market.

‣Launched in October 2016, and announced on December 8th 2016


FIDO ALLIANCE MEMBERS FROM JAPAN Board Level

Sponsor Level

Associate Level

21 member companies as of September 25th, 2017 – FIDO Japan WG

• Cybertrust Japan

• Internet of Thing, Inc.

• Passlogy Co., Ltd

• SECIOSS, Inc.

• sMedio, Inc.

• Technoglobal Inc.

• Ubiquitous Corporation


CONTRIBUTORS AT FIDO JAPAN WG

10 members at launched, 11 when announced, 21 members as of September 25th, 2017

Chair, Vice-Chair, Lead of SWG

Vice-Chair, Lead of SWG

Lead of SWG

Vice-Chair

24

Changing the World Requires an Ecosystem

Principles

A new industry standard needed Must support multiple types of authentication

Adoption at scale requires an interoperable ecosystem

WELCOME to THE FIDO ALLIANCE FIDO Seminar in Sydney 9/25/2017

Creating a World without Passwords

“The new of today, the norm of tomorrow.”

• Through collaboration with the FIDO Alliance, NTT DOCOMO will further deliver “Your Security, More Simple.”


https://www.youtube.com/watch?v=QzM4PpXEqP8

https://www.youtube.com/watch?v=QzM4PpXEqP8

[email protected] | [email protected]

26

KOICHI MORIYAMA

Senior Director of Product Innovation, Product Dept., NTT DOCOMO, INC.

A Board of Directors and Chair of FIDO Japan WG, FIDO Alliance

THANK YOU!

mailto:[email protected]

mailto:[email protected]