NSA Health eLearning

Introduction – what exactly is it?

• National Portfolio for the UK health sector

• Flexible, high standard training

• Accessible anytime anywhere

• Meets Core Skills Framework requirements

• Real Time data on learner progress with online access

• Produces detailed and summary reports

What makes our eLearning different?

• Designed & developed for the health sector by the health

sector

• Tried and tested by clinicians and experts

• Quality-assured and used throughout the health sector

• Endorsed by major health organisations

• Supported from our helpdesk

• Continually looking at ways to improve

• Expert Reference Groups with members throughout the health sector supporting content

• In-house expertise to keep it updated

• Proactive approach to technology and legislation changes

• Reactive approach to feedback

How they are developed

• 44,000 completions per month

(30,000 this time last year)

• 375,000 registered users

(300,000 this time last year)

• 1250 organisations using the platform

• 25 courses

Key points

• Conflict Resolution * • Equality, Diversity & Human Rights* • Fire Safety* • Health, Safety & Welfare * • Infection Prevention & Control * • Moving & Handling * • Safeguarding Adults * • Safeguarding Children * • Information Governance* • Preventing Healthcare Associated

Infections Associated with Short-Term & Long-term Urinary Catheters

• Vascular Access Devices • Infusion Devices

• Immunisation and Vaccination • Dysphagia • Food Nutrition and hydration in

Health & Social Care • Information Prescriptions • Cancer Information Prescriptions • Public Health Awareness • Being Open • Mixed Messages • Personalised Care Planning • BOC Medical Gas Safety ' Nurse

& Porter Training

The Courses

• Improved helpdesk system

• In-house Web Developer and Instructional Designer

• Better platform

• Improving links across the health sector

• Better overall service

• Core Skills Training Framework

Retrospective – what was new

• Standardising look and feel

• Pre-assessments

• Evaluation

• Platform improvements

Retrospective – what was coming

Current improvements

The challenge – standardising the look and feel

We listened…

• Clear look and feel

• Consistent navigation

• Progress tracking

• Improved content

• More engaging

• Future proofed

• Responsive design coming soon

Assessment

• Clearer instructions

• Improved menu to chart progress

• Check and submit functionality

Pre-Assessment

• Potential for assessment of CSTF supported by E-learning

• Demand for pre-assessment

• Regions developing assessment questions mapped to Learning Outcomes

Evaluation

• 85% would recommend the courses to others

• 75% of respondents using our e-learning are either ‘confident’ or ‘very confident’ about putting the knowledge into practice.

• 98% of respondents using our e-learning have a degree of confidence about putting the knowledge into practice.

• 93% of respondents using our e-learning say the content is clearly written.

“excellent provision, especially as attending face-to-face training is difficult”

Platform Improvements

• New branding & ease of navigation

• Latest News when logged in

• New user guides

• Trust specific messages

• Registration tips

Ongoing work

Ongoing Improvements

• New Helpdesk system for improved intuitiveness

• Improving reporting functionality as a result of feedback

• Listening to user groups on platform usability

• Updating our communication channels

• Looking at new technology

• New Courses

• Frequently Asked Questions

• Implementation Guides

Supporting work

WIRED

The Core Skills Training Framework

Standards and guidance for the 10

most common statutory and

mandatory training topics

which affect the majority of clinical

and non clinical healthcare staff.

Extending the current framework

Approach

Develop additional subjects that affect the majority of Trusts

‘Core Clinical’ subjects

Method

On line survey and discussion with key stakeholders to prioritise new subjects

Reference groups including SMEs

Consultation process

Launch in Autumn 2014

Skills Register

ALIGNMENT SHARE & ACCESS

RECOGNITION

Skills

Register

• Records of Core Skills Training are not accessible and shared across Employers as a matter of course at present (though there are many local arrangements)

• Skills Passport models provide mechanisms by which organisations can share records of core skills training - promoting data portability

BENEFITS: Compliance checks Acceptance of previous/external learning Reduced duplication Workforce Flexibility

Further guidance

The Helpdesk

Userguides

Brochure

Website

Geographical Leads

I found the eLearning format well structured and easy to understand, being aimed at just the right level. I will certainly recommend this training to my colleagues.

I really do find this an easier way of learning because you can do it at home and you’re not stuck in a classroom all day.

e-learning is very effective and I enjoy this type of learning course. Very happy with the service overall.