november 2014 update newsletter

A monthly newsletter published by the Rental Housing Alliance Oregon

November 2014

www.rhaoregon.org

Formerly the Rental Housing Association of Greater Portland

rhaest. 1927

In this issue:

Do You Know How the Section 8 Program Works? page 3

Election of 2015 Officers page 7

Are Your Properties Winter Ready? page 9

Does Your Tenant Know How To Prevent A Fire? page 10 Should I Rent My Property Sight Unseen? page 14 & 15

THIS MONTH’S DINNER MEETING SPEAKER:

JILL SMITH, HOME FORWARD

SECTION 8 VOUCHER PROGRAM

• EasyAccesstoForms• Online2Ways:• FormsStore-HardCopy• OnlineForms-Download• PhoneOrdersWelcome• Walk-in,Officeopen9-5M-F

COME JOIN A GREAT ORGANIZATION! Since 1927 the Rental Housing Alliance Oregon has set the standard

for community participation by landlords providing affordable and quality housing.

• LegislativeRepresentation• Supportersof FairHousing• Education/Seminars• Up-to-datelawinformation• AttorneyDrawnForms• TenantScreening• FullyStaffedOffice

VISIT www.fhco.orgFAIR HOUSING COUNCIL OF OREGON

RENTAL HOUSING ALLIANCE OREGON

SUPPORTS FAIR HOUSING

RENTAL ALLIANCE UPDATE - November 2014 3www.rhaoregon.org

When: Wednesday, November 19, 2014, 6pmWhere: Old Spaghetti Factory, 715 SW Bancroft St., Portland OR 97239Cost: $19.00 per plate if registered by November 14, 2014 by close of business $24.00 per plate if registered after November 14, 2014 after close of business Plated Menu: Your Choise of : Mizithra Cheese and Browned Butter with Spaghetti Sicilian Meatballs with Spaghetti Chicken Marsala And - Fresh Baked Bread Garden Salad with Creamy Pesto Dressing Spumoni Ice Cream for dessert Coffee, Hot Tea, Iced Tea or Milk

Call 503-254-4723 to register or visit the rhaoregon.org/store/category/eventsIf you register for a dinner meeting and DO NOT SHOW or DO NOT CANCEL by the Friday before the dinner

meeting you will be charged the full price of the dinner Meeting

Dinner Meeting Wednesday November 19, 2014 at 6 pmSpeaker: Jill Smith, Home Forward

THE OLD SPAGHETTI FACTORY0715 SW Bancroft St.Portland, OR 97239

From SOUTH on I-5: Take exit 298 for Corbett Ave. Turn right onto SW Corbett Ave. Take the 2nd left onto SW Richardson Ct. Turn left onto SW Macadam Ave, right onto SW Bancroft St. Destination will be straight ahead.

FROM NORTH ON 1-5: Take exit 299A to merge onto OR-43 S/SW Hood Ave toward Lake Oswego, continue to follow OR-43 S. Turn left onto SW Bancroft St. Destination will be straight ahead.

Table of Contents

Dinner Social/Meeting |page 3

President’s Message | page 4

RHA Mark Your Calendar | page 5

2015 Election of Officers | page 7

Dear Maintenance Men | page 8

Are Your Properties Winter Ready? | page 9

Catching Fire: Winter Fire Prevention Tips Landlords Can’t Ignore | page 10 & 11

Holiday Dinner Party | page 12

RHAOregon’s Annual Toy Drive | page 13

Rented Sight Unseen | page 14 & 15

Holiday Safety Tips | page 16

Four Low Cost Ways to Improve the Properties You Manage | page 17

Proposed Transportation User Fee Letter to City Council| page 18

The Preferred Service Guide | page 19-22

4 :RENTAL ALLIANCE UPDATE -November 2014 www.rhaoregon.org

November already, where has the year gone!

November is the voting month, so get out there and let your voice be heard. My 17 year old daughter is already registered to vote; even though she can’t vote until next year. I love the fact that the younger generation is involved much more than back in the 1970’s. Maybe I should leave the last part out, it sure dates me! Just remember it is your right and responsibility to vote. Alan Carpenter, my husband (1st Dude as we call him) says,” If you don’t take the time to vote, then you don’t have the right to complain about the outcome later”.

RHA Oregon has sent a letter to the Portland City Council, stating our opinion against the Portland street tax as it stands now. In short RHA Oregon feels this tax will affect low income families via rent increases. The street tax in most cases will be passed down to the renter/lessee through increased rents. Lower income families may even be double taxed. The city of Portland will not only tax each household, but they will tax multifamily properties as a business. It is not yet clear as to how individuals, multifamily and commercial properties will be taxed or how much. See the letter we sent on page 18 of this issue of the Rental Alliance Update. I am personally disturbed that the citizens of Portland will not get to vote on this street tax as it is before the city council for vote.

If you haven’t already phoned in your reservations for our November dinner party, please do so now. This is one of the most important dinner meetings of the year and includes pivotal decisions like seating our new board of directors. For the first time in several years we have more nominees than positions avail-able. Your vote is important! Jill Smith from Home Forward (Section 8) will be the speaker. This is the time to get some of those questions answered about Home Forward. Please see more information in the RHA Oregon Update. We will also raffle the red ticket cash from the last 11 months, this cash is half of the red ticket sales from each meeting.

I would like to mention the annual Holiday Party will be held at the Riverside Country Club this year. This is a great time to have that Holiday Party for your employees or Family members. Each year we collect toys and teenage gifts for our soldiers’ families. For many years our Community Relations Chair, Tony Kavanagh, has taken the trip to Salem to deliver the gifts you bring for these kids. We ask each year for you to remember the teenagers. There is always an abundance of toys for those 12 and under, but not for the teenagers. I know teenagers are so much harder to buy for, (2 in my household). May we suggest gift cards from stores located thoughout Oregon? Because our soldiers are not able to be with their families, we give these gifts in the hope that they will bring some joy to the families.

Elizabeth Carpenter

President’s Message

Elizabeth CarpenterRHA President

RHAOregon LIST OF COMMITTEES

Building Chair: Phil Owen, PH: 503-244-7986

Community Relations/Donations Chair: Tony Kavanagh, PH: 503-522-4474

Dinner/Program Chair: Lynne Whitney, PH: 503-284-5522

Education Chair: John Sage, PH: 503-667-7971

Forms Chair: Mark Passannante, PH: 503-294-0910

House Chair: Robin Lashbaugh, PH: 503-760-7171

Legislative Chair: Phil Owen, PH: 503-244-7986

Membership Chair: Elizabeth Carpenter, PH: 503-314-6498 Office Chair: Robin Lashbaugh, PH: 503-760-7171

Government RelationsChair: Phil Owen, PH: 503-244-7986Gresham Liaison: Jim Herman, PH: 503-645-8287

Marketing Chair: Ami Stevens, PH: 503-407-3663

Board ConsultantAlita Dougherty, [email protected], PH: 503-667-9288 RHAOregon LOBBYISTCindy Robert, PH: 503-260-3431

RHAOregon OFFICE TEAMCari Pierce, Office Manager - [email protected] Pam VanLoon, Bookkeeper - [email protected] Teresa Carlson, Member Svcs - [email protected] Fullerton, Member Svcs Asst. - [email protected] RHAOregon OFFICEMonday - Friday * 9:00am - 5:00pmPH: 503-254-4723 * Fax: 503-254-4821

10520 NE Weidler StPortland, OR 97220

RHAOregon is committed to educating members to fair housing practices and policies.

Since 1927, the Rental Housing Alliance Oregon has set the standard for community participation by landlords providing affordable and quality housing.


Mark your calendar!

To purchase event tickets online visit: http://www.rhaoregon.org/store/category/events

CLASSES LOCATION TIME INFORMATION

11/05 Online Tenant Screening RHA Conference Annex 11:00am

11/07 Understanding Your Decision Point Report WebEx 11:00am

11/13 Online Tenant Screening Class WebEx 7:00pm

11/13 Mold Class Standard TV & Appliance 6:30pm Taught by Mike Gardner of Real Estate Mold Solutions 3600 SW Hall Blvd., Beaverton OR 97005

11/18 Mold Class RHA Conference Annex 6:30pm Taught by Mike Gardner of Real Estate Mold Solutions 3600 SW Hall Blvd., Beaverton OR 97005

12/3 Online Tenant Screening RHA Conference Annex 11:00am

12/19Understanding Your Decision Point Report WebEx 11:00am

DATE EVENT LOCATION TIME INFORMATION

11/12 Board Meeting RHA Office 5:00pm

11/19 Dinner Meeting Old Spaghetti Factory 6:00pm See page 3 for more information

11/20 Member Info/Mentor Meeting RHA Office 6:00pm

12/10 Board Meeting RHA Office 5:00pm

12/17 Holiday Dinner Party Riverside Golf & Country Club 6:00pm See page 12 for more information

If you register for a dinner meeting and DO NOT SHOW or DO NOT CANCEL by the Friday before the dinner meeting you will be charged the full price of the dinner Meeting

RHA Mark Your Calendar

Those with prior registration to the class will be seated first. Walk-ins will only be accommodated once the class has started and if space is available. Registered attendees who arrive 15 minutes after the start of class be aware that your chair may be filled. If you register for a class and then do not cancel at least 48 hours before the class and /or do not show you will be charged for the class

Mold Class

As property and business owners, you cannot afford the liability risks of undetected mold and improper cleaning of affected areas. This class focuses on how to prevent mold growth in your properties along with the proper techniques for cleaning and recovering from mold damage.

1 Continuing Education Credit Hour Available

$25.00 Member / $35.00 Non-Member Register early to receive a $5 discount

InstallatIon of 2015dIrectors and offIcers

december 17, 2014Understanding Your

Decision Point Report

This class is offered to members of the RHA only. If you have a

current service agreement and do your screening through RHA and

would like to learn how to read the Decision Point report with more accuracy, then this is the class for

you.

Online Tenant Screening

This class is offered to members of the RHA Oregon only. If you have a current service agreement and

would like to do screening from the comfort of your own home or office this is the class that you would take

to learn how to correctly read the National Tenant Network reports and input applicants information

into the National Tenant Networks system in order to get the reports

directly.

The Update is a monthly publication of Rental Housing Alliance Oregon •

10520 NE Weidler St, • Portland, OR 97220 • Phone 503-254-4723 • Fax 503-254-4821 • www.rhaoregon.org •

Hours: Monday through Friday 9am to 5 pm

Editorial Staff: Cari Pierce • - Graphic Designer Teresa Carlson

Publisher: The Rental Housing Alliance OregonThe opinions expressed in this newsletter are those of the authors and do not reflect those of the Board of Directors or the newsletter editor or committee.

All advertising inquiries should be directed to Cari Pierce at 503-254-4723.

Please notify the RHAOregon office of any address changes.

The Rental Housing Alliance Oregon is a group of rental housing owners and managers in the state of Oregon who have joined together for the purposes of:

• Providing information to improve the knowledge of rental owners and managers.

• Enhancing the reputation of “landlords” by promoting professional practices.

• Assisting local public officials on various community endeavors relating to public or private housing.

The RHAOregon Mission2143 NE Broadway StPortland, OR 97232

Office: 503-281-1172Cell: 503-314-6498

Email: [email protected]

Real Estate Services

Keep Us InformedMoved? Hired or fired a manager? New email address or phone number?

Keep the RHAOregon office up to date with your current information. Being part of the Rental Housing Alliance Oregon feels good. The sharing of ideas, concerns and better ways of solving problems you face every day creates community. Call the office with all changes: 503-254-4723


Meeting Space Available

- Are you looking for a great place to have a meeting?

- Are you planning an event, but just not sure where to hold it?

935 square feet, audio and video available. Small kitchen prep area. Classroom/Banquet tables and chairs.

For more information Contact Rental Housing Alliance Oregon at 503/254-4723.

Donation Needs Blankets Deodorant Razors

Sleeping Bags Tarps Medium size cardboard boxes

Socks Hats Gloves Adult Coats (other cold weather gear)

Sugar Creamer Peanut ButterIndividual sized Shampoo,

Conditioner & Lotion

Where and how do I donate items to JOIN?

You are welcome to bring donated items to our day center, located at

1435 NE 81st Ave., Suite 100 Portland OR 97213

Hours: 10am - 3pm Monday through Friday or

bring to the RHA Office

electIon of 2015dIrectors and offIcers

november 19, 2014

President John SagePresident Elect Ron Garcia Vice President Robin LashbaughTreasurer Elaine Elsea Secretary Lynne Whitney

Nominations for Directors ~ Two Year Term

Directors Continuing to Serve~ One Year Term

Remaining

Ron GarciaKatie Poole-Hussa

Alita DoughertyCathy Galuza Dana Brown

The following will continue to serve on the board: Past President Elizabeth Carpenter

Election of Officers and Directors to serve in 2015 will be at the November 19, 2014 dinner meeting.Call the office for reservations 503-254-4723.

Directors are elected for either a one-year or a two-year term. If you are interested in serving on the board as a director please call Jerad Goughnour at (503)789-3212 or Cari at the

RHA Oregon office. The board meetings are held on the 2nd Wednesday of each month.

Jerad GoughnourJim HermanDon Adler

Ami StevensAJ Shepard

Matt Korshoj Trina Latshaw

Stephanie Pittman Mihyun Pratt Phil Owen


Dear Maintenance Men,It won’t be long before we need to change our clocks for Daylight Saving. I’m a bit concerned about the lights at my apartment building. I have various fixtures, sensors and timers, not one of which turns on the lights at the same time. Some don’t turn off or on at all. Any suggestions? Burt

Dear Burt: There are two ways to effectively control exterior lighting: 1: A timer clock. 2: A photocell for detecting light and dark

Both time clocks and photocells have been around forever. We prefer to activate landscape lighting with a photocell as it is virtually maintenance free. A photocell will ensure the property has light only when it is needed and turn off automatically with the approach of daylight. Be sure the photocell located where it can “see” ambient light and not near an artificial light source.

A time clock needs constant attention in order to keep up with the changing seasons and adjustments for longer or shorter nights. There is nothing more frustrating than seeing the property all lit up at 5pm and it only gets dark at 7pm or even worse; the lights turn on at 7pm and it has been dark since 5pm. Remember: the safety of your residents is at its greatest risk when it is dark and the lights are out.

Dear Maintenance Men:I’m getting ready to have one of my rental units painted and the painter typically sprays the walls and ceiling as opposed to rolling on the paint. I’m a bit worried about my smoke and CO Detectors. Am I being overly cautious? George

Dear George: Overly cautious? No! We think you are right to worry. The paint and construction dust can

contaminate the smoke/CO detectors and lessen their sensitivity. It is important to either cover the detectors in a protective plastic bag or remove them during the painting and construction work. While you are there, check the batteries and dates of installation. If you remove the detectors during painting, don’t forget to reinstall them before the next resident moves in.

Dear Maintenance Men: Garbage diposals are getting me down! I am forever getting calls to unblock them or replace rusted ones. They seem to be a source of constant problems. Are there any alternatives?John

Dear John: The first issue may be education. When a new resident moves into a unit; explain how to use the garbage disposal, what should and should not be put through the unit. Show them what to do if the disposal jams and where and how to use the un-jam key. (The un-jam key should be attached to the side of the disposer.) The same information should be distributed to all existing residents as well.

To answer your question about an alternative to a garbage disposal: We recently met with a small Southern California company that makes an item to eliminate the garbage disposal unit altogether. The product is called SemperScreen and it looks just like a standard sink drain strainer. The difference is in the strainer itself. The strainer is a fine stainless steel mesh permanently attached which will only allow water to drain and keep debris from going down the drain and into the pipes. In other words, the new drain strainer is used to replace the garbage disposal unit. Because it is permanently installed, the residents cannot remove it. The garbage disposer is removed the SemperScreen replaces it. This product can be found at: www.semperscreen.com .

Dear Maintenance Men: By Jerry L'Ecuyer & Frank Alvarez


• Legislative Representation• Dinner Meetings• Mentor Program• 1800+ Members• Educational Classes• Substantial discounts• Membership starting at $99• Tenant Screening• Fully staffed office open 5 days a week to

answer all of your questions

Since 1927 the Rental Housing Alliance Oregon has set the standard for community participation by landlords providing affordable and quality housing.

Visit www.rhaoregon.org or call 503/254‐4723 for details!

THE VALUE OF MEMBERSHIP

ARE YOUR PROPERTIES WINTER READY? By Lynne Whitney, Real Estate Roofing Srvs

It’s that lovely time of year; Rain, heavy winds, sleet, and snow are heading our way! Are your properties winter ready? Moss, debris, and overflowing gutters can cause leaks, flooding, and frustration for both the landlord and the tenant. We encourage you to be proactive this year and have the inspections done now, prior to an emergency! Even just a visual inspection can help, look to see if anything looks out of place; missing shingles, roof debris, overhanging tree limbs (and dogs), can all pose potential problems in the winter. Ongoing preventative maintenance will save you time and money, and increase your roof life.

Emergency repairs are just that…an urgent call to your vendor for service. As you might imagine, you won’t be the only client calling, and even if it’s a vendor you consistently use, they will need to deal with every request as quickly as possible.

As winter approaches, we tend to button everything down; Close the windows, vents, and snuggle in. While this sounds cozy, our properties have a greater threat of mold growth due to the lack of air flow and ventilation. While roof leaks can indeed lead to mold growth in the attic, a lot of mold is also caused by improper venting and high humidity. Since mold can grow in 24-48 hours, it is important to inspect your properties at this time of year for proper ventilation. Bathroom fans are one of the leading causes of mold, as quite often they are not hooked up properly and are blowing hot, moist air into the attic and not venting directly outside.

Are you sure you have done everything possible to prevent mold growth in your rental property? If you would like to make sure that your rental property is

protected from mold growth come join RHA Oregon at Real Estate Mold Solutions Mold Class November 13, 2014 at 6;30pm or November 18, 2014 at 6:30pm. Michael Gardner and Ed White of Real Estate Mold Solutions will tell you how to prevent mold growth in your properties along with the proper techniques for cleaning and recovering from mold damage.

Lynne Whitney-Real Estate Roofing Services Secretary for the Board of Directors-Rental Housing Alliance Oregon Affiliate Liaison for NARPM and member of Multifamily NW

Real Estate Roofing Service is a full service roofing company, providing professional evaluation and analysis of your properties at no charge to you or your clients. All proposals are prepared with digital photographs detailing the scope of work needed for a specific property. We also provide photos detailing job completion. Call us at 503-284-5522.

Real Estate Mold Solutions (our mold division) is licensed and certified for mold inspection and remediation in Oregon and Washington. Our inspections are prepared discreetly by Certified field inspectors and include information regarding ongoing moisture control, testing, remediation process and service recommendations. We also teach an accredited class to Property Managers and Landlords through our association with Rental Housing Alliance Oregon. Call us at 503-232-6653.www.realestateroofing.com www.realestatemoldsolutions.com



(continued on page 11)

Winter fires cause more than $2,000,000,000 (that’s 2 BILLION) in property losses every year. The loss of life is considerable—more than 900 people die in winter home fires. As a rental owner it’s important to know what the hazards are and to communicate that information to your tenants.

Fire prevention in general is important for any landlord or homeowner to address. In fact, I’ve written about fire prevention for landlords and property managers before. However, a fire

is more likely to happen during the winter for three reasons: we heat our food more, we heat our homes more, and many of us decorate our houses with flammable materials and candles. That combination doesn’t have to end in tragedy.

Here is some important information to communicate to your tenants so you can reduce the likelihood that your rental property will catch fire. Most fires start in the kitchen, often from food left unattended on the cook top.

Remind your tenants to:

• Never leave their stove unattended when they are using it. • Keep their ovens and cook tops clean, as grease and other debris can ignite easily. • Keep papers, plastic bags, and other materials at least 3 feet away from the stove.

I write this having watched a tea towel in my kitchen catch fire just last week. It happened quickly. Fortunately, we reacted quickly and the damage was limited.

Heaters are the second leading cause of winter home fires.

Remind your tenants that they should:

• Never put anything close to their heat sources. • Avoid using extension cords on a portable heater. • Always turn off portable heaters when leaving the rental home or going to bed. • Always follow manufacturer instructions.

Winter home fires peak in December and January, during the holidays.

Remind your tenants that they should:

• Make sure their Christmas trees are well watered and placed away from heat sources.

• Always turn off their Christmas tree lights when they aren’t at home or when they go to bed.

• Avoid using real candles, instead opting for battery operated candles.

• If candles must be used, NEVER leave them unattended if they are lit, place them in a stable location far away from anything

that could catch fire, and always put them out when leaving the room or going to bed.

• NEVER deep-fry turkeys or other foods indoors, in a garage, or on a balcony or deck. Deep fried turkey is delicious, but do it away from any structures in an uncovered location.

Finally, there are some things that you as the rental owner should be doing at least once a year, and also before a new tenant moves in: • Regularly inspect your rental property, have all of your heat sources checked, and change

Catching Fire: Winter Fire Prevention Tips Landlords Can't IgnoreBy Rental Property Reporter

Attend one FREE hour-long class conducted by a credit reporting agency representative at the RHAOregon office and you will be able to retrieve reports on your home computer in minutes

Visit www.rhaoregon.org or call (503)254‐4723 for details!

• CREDIT REPORTS• TENANT PERFORMANCE• CRIMINAL HISTORY• SOCIAL SECURITY VERIFICATION• FULL SERVICE REPORTS

YOUR RHAOregon MEMBERSHIP PAYS FOR ITSELF WITH LOW PRICED TENANT SCREENING REPORTS

AND 6O% OFF REGULAR FORM PRICES.This is a RHAOregon member’s only benefit!

Now featuring DECISION POINTscored reports

for Landlords

24-HOUR ONLINETENANT SCREENING


filters, check gas lines. • Check smoke detectors and carbon monoxide detectors to make sure they are working. Consider having your tenants sign an agreement that they will not disable or remove them. • Make sure fire extinguishers are in working order and comply with state and local regulations. • Now is a good time to check that you have a rental owner’s insurance policy on your property. Also consider requiring your tenants to carry renter’s insurance.

Here’s another tip: FEMA has a holiday season fire prevention page that has some great downloadable fire safety posters you can send or email to your tenants. www.rentalpropertyreporter.com

Catching Fire: Winter Fire Prevention Tips continued from page 10

RHAOregon’s

Toys will be given To families of

naTional guard and reserve personnel

serving overseas Help brigHTen THe life

of a cHild, bring an unwrapped gifT.

GIFTS FOR CHILDREN AGES 9 & UP ARE

ESPECIALLY NEEDED

Annual Drive

Please bring new unwrapped toys to

the RHAOregon at: 10520 NE Weidler

Portland, OR 97220OR

To RHA’S Holiday Dinner Party


NEW MEMBER ORIENTATION AND MENTORING SESSION

Have you recently become a member of the RHA?Are you thinking about becoming a

member of the RHA? Have you been a member of the RHA, but want to

know how to utilize your membership better?Come join us and see what the RHA has

to offer you as a member.Come have your questions answered by an experienced

landlord.Refreshments Offered Thursday November 20, 2014

from 6-8pm at the RHAOregon Office 10520 NE Weidler Portland OR 97220. Call 503/254-4723 for more

information.

A property manager returned from a trip in September and found a letter on her desk from a brand new tenant accusing her of fraud and misrepresentation. He was complaining that the garage in the house he had leased "sight unseen" did not have a double car garage "big enough" for his large vehicles. Within months, the

property manager was in eviction court after the tenant moved to a nearby apartment complex with no garage facilities for residents.

As more rental residents switch jobs; move across country; sell their homes earlier than expected, they will no longer have the luxury of frequent visits to an area to organize their relocation efforts. Often, they have less than a week to secure jobs, enroll children in schools and find suitable housing. Of these three tasks, the first two seem to take precedence in their schedule trip so they are renting to their new residences through the eyes of surrogates, on Realtor recommendations or "sight unseen".

For the last year, between residents, I have been taking interior photos of my properties and posting then on the web. Prospects calling on upcoming rental availabilities can access these interior photos from my web site at their leisure. For my postings on large sites like YAHOO

Rented – Sight Unseen By Wallace S. Gibson


(continued page 15)

Rented – Sight Unseen Continued from page 14

Classifieds and RentConnection, I have posted a composite of the exterior and 3 interior photos so that prospects can get a better understanding of the size and quality of the property in addition to accessing area amenities, schools and neighborhood profiles.

This summer I showed country rental properties to a prospect relocating to the area with his girlfriend for her new job. He walked through my vacant country property, cell phone in hand and guided his girlfriend to the interior property photos on the web as she sat in their home in Florida. After a 10 minute conversation, he said they wanted to rent the house.

Another pitfall is renting to prospects through surrogates, family or "their friendly Realtor". When dealing with these situations, it is best to control the information provided to the distant rental prospect - either via website listing information with photos; e-mail or fax correspondence. With this procedure, written documentation is available as to the information provided to the prospect prior to their lease signing. Keeping copies of the web listings, promotional flyers and MLS listing data in your property file will make it easier to document the information provided should this be questioned in the future.

As in the case of the tenant with the "vintage cars", the ultimate outcome rested on the wording of the lease signed by the tenant whereby he agreed to take the property and there was no stipulation as to the length or size of the property's garage space.

With these situations in mind, some "caveat emptor" wording for these situations might be in order. One

NARPM member has a "Sight Unseen" Addendum that the Residents sign in addition to the lease document.

The TENANTS acknowledge and agree that it is their own decision to lease the subject property without first previewing the premises. Should the TENANTS fail to take occupancy of the property, TENANTS understand that they may forfeit their security deposit and they will be held responsible for the terms of the lease and payment of the rent until the occupancy of a new tenant. It is further understood that the LEASE is not conditioned on any repairs or improvements other than what the OWNER/AGENT is required to do per said lease agreement.

Prior to utilizing such wording, it is recommended that you verify that your state statutes allow for the forfeiture of all or a portion of the tenant's deposit to cover your advertising and re-renting costs as well as your re-leasing fees.

With a little bit of advance planning on our part, we should be able to facilitate

prospects' busy schedules and eliminate some of the risk involved with renting properties...."sight unseen".

Wallace S. Gibson, CPM, MPM, is the owner of Landlord Tenant Services and Gibson Management Group, Ltd. in Charlottesville, VA. She has over 35 years of residential and commercial property management experience. She holds the professional designations of Certified Property Manager (CPM) from the Institute of Real Estate Management (IREM) and the Master Property Manager (MPM) designation awarded by the National Association of Residential Property Managers (NARPM). She is a past chair of the Virginia Association of Realtors Property Management Advisory Council and as well as being a past director of NARPM. She is an instructor for several of NARPM's designation RMP and MPM courses.

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Residents are on the prowl again looking for the most attractive rental units for their money. At the same time there is a growing group of former homeowners who are back in the rental market.

The monthly rent these groups are willing to pay will partially depend on the condition of the rental properties. If they have a choice, they’ll go with the property that impresses them the most.

This is especially true with the baby boomer generation, those born between 1946 and 1964. This demographic is looking for places to live that feel secure, feel like home and appeals to aesthetics.

So to compete effectively and economically, property managers are “turning up their imaginations” to make their properties more desirable. Here are four economical ideas to consider:

1. First impressions mean a lot. Remove old or tattered window coverings and replace them with inexpensive Venetian-style blinds. Choose neutral colors and models that are easy to replace.While you’re at it make sure the windows are clean, with sills that are

sparkling.

2. Replace the knobs and handles in the kitchen cabinets if possible. Any qualitative touches you can add to your kitchens including sufficient lighting will make your rental feel more like home.

3. Install portable “odor-eating” air purifiers. If your rental units smell clean, prospective residents will notice. You can also buy some inexpensive plug-in room deodorizers which create the ambiance you think pleases the

nose. Stage the kitchen counters with flowers for a decorative touch.

4. While we’re on the olfactory topic, make sure the inside of the refrigerator is extra clean and smells great. You can add to the appeal by placing some fresh-baked cookies inside the refrigerator. Offer one to your prospect so they will remember how kind and considerate you were.

As I’ve stressed in past articles on this subject, colorful landscaping strategically placed around your building speaks volumes to exceptionally attractive prospects. Often folks who appreciate beauty make reliable residents.

Property managers would be wise to leave a lasting impression on everyone who comes to look at a vacant property. One way is to have an attractive, color sheet with a list of all the advantages of being a resident at the property you manage.

Don’t be afraid to add creative touches. Something as inexpensive as replacing the shower curtains, cleaning the counters so they sparkle, or adding different light bulbs may brighten the interior and indirectly remind the prospective resident that your property is livable and cozy.

As property managers, we have to be imaginative when reaching out to potential residents. If we also remember to be friendly and courteous, we will brighten their day and leave a positive memory about your property.

AppFolio provides web-based property management software that allows residential property managers to more effectively market, manage and grow their business. AppFolio’s software solution includes complete accounting functionality, integrated marketing, resident screening, online payments and property management. AppFolio is committed to industry education and is the provider of PropertyManager.com and GreenPropertyManagement.com-two online education resources for property managers.

Four Low Cost Ways to Improve the Properties You Manage By Marc Courtenay of propertymanager.com, a service of AppFolio



TO: Mayor Hales & Portland City Council

FROM: Liz Carpenter President, Rental Housing Alliance Oregon

RE: Proposed Transportation User Fee

DATE: October 2014

The 1,800+ members making up the Rental Housing Alliance of Oregon have analyzed and discussed the transportation funding schematics under consideration including the pros, cons and outcomes that could benefit all. Based on our basic values system and founding principles, we have no option but to oppose your proposed Transportation User Fee.

Since 1927, quality affordable housing options for Oregonians has been our organization’s primary goal. The proposed fee undermines those efforts. We believe that the City’s stated goals for affordable housing are also in conflict with the fee.

To be totally forthright, the transportation user fee has the potential to have a doubly negative impact on rental housing tenants. For the same structure, landlords will pay the business assessment and our tenants will pay the residential assessment. Some would say that in the end renters will end up paying significantly more of the transportation fee than homeowners because they pay the City directly and the reality is that the landlord’s cost of doing business is always reflected in rent rates.

In the third year, the user fee rate directly assessed on the renter by the City via the utility bill would be at the very least just under $5 (approved multi-family low-income) and up to $12 per month. Does it not seem like much? Take a look at fiverr.com and the $5challenge.com to see just what that amount can mean for a family living on the edges of homelessness.

According to the City of Portland website, “We believe that rather than shuffling homeless people from service to service and back to the street, the aim of our efforts must be to first get homeless people into permanent housing.” Furthermore, your Housing Bureau states: “Our goal is to increase housing options for low-income people, and we work to address the largest gaps in affordable housing“…the transportation user fee actually makes that gap larger. Additionally, Portland’s affordable housing plan makes available multiple types of tax exemptions to encourage affordable housing efforts, yet this fee simply takes the dollars out of another pocket in the housing system (likely from the less-able person).

Not only do we agree with Portland’s stated vision and the need to end homelessness – we embody it. RHA Oregon recently raised enough money to provide for JOIN, to move a homeless family off the streets and into a home.

Clearly, the City of Portland’s proposed Transportation User Fee conflicts with both the City and RHA Oregon’s affordable housing goals. We ask that you reconsider your support.


ACCOUNTING/BOOKKEEPINGBalancing Point, Inc.,Sandy Buhite-LandisP.503-659-8803 C.503-504-946612500 SE Oatfield Rd Milwaukie [email protected]

Portland Tax Co.Full Service Tax and AccountingPhone: 503-258-0700 Fax: 503-256-1527

ADVERTISING / MARKETINGRental Housing JournalP.503-221-1260News for Ppty Managers & Ownerswww.thelandlordtimes.com The Oregonian Media Group David Sandvig, P.503-221-84171320 SW Broadway Portland [email protected]

Zillow.IncFind your next tenant1301 2nd Ave., Seattle, WA 97101www.zillow.com

APPLIANCE-RENT SRVS LEASE Azuma LeasingBJ Rosow, P.800-707-1188P.512-236-9000, F.512-239-90092905 San Gabriel St. #218Austin, TX 78705

Mac-Gray CorporationFormerly Web-Laundry CompanyKaren AnthonyP.503-330-9628

APPLIANCE-SALES ONLYG&C Distributing CompanyTony Kavanagh, P.503-288-02211205 NE 33rd, Portland 97232 Standard TV & ApplianceJoe Mosee & Cathy MoseeP.503-619-0500, C.503-888-69273600 SW Hall Blvd, Beaverton 97005

APPLICANT SCREENINGCoreLogic SafeRent7300 Westmore Road, Suite 3Rockville, MD 20850P.888-881-3400www.corelogic.com/saferent

Complete Screening Agency LLCJacob Turner & Tiffany WebbP.800-827-3130www,[email protected]

National Tenant NetworkMarcia GohmanP.503-635-1118, F.503-635-9392P.O. Box 21027, Keizer 97303www.ntnonline.com

Prospective RentersVerificationServiceCharlie KamermanP.503-655-0888, F.503-655-0900

RHAOregonP.503-254-4723, F.503-254-4821Fast,affordable tenant screeningwww.rhaoregon.org

TrueSource Screening, LLCDavid MustardP.888.546-3588, F.888-546-3588www.truesourcescreening.com

ASPHALT PAVINGBenge IndustriesParking Lot Maintenance ServiceCorey [email protected]

Hal’s Construction, Inc. CCB#34434Brian King, P.503-656-499920666 S HWY 213 Oregon City, OR [email protected]

ASSOCIATIONSMetro Area Smoke Free Housing ProjectP.503-718-6145www.smokefreeoregon.com

ATTORNEYSBittner & Hahs, P.C.Andy Hahs, P.503-228-56264949 SW Meadows Rd #260Lake Oswego, OR 97035

Broer & Passannante, P.S.Mark G Passannante, P.503-294-09101001 SW Fifth Ave, Ste. 1220Portland, OR 97204

Jeffrey S. BennettJeff Bennett. P.503-255-8795850 NE 122nd Ave. Portland, 97230Protecting landlords’ rights in Oregon for over a decade.

Law Offices of Richard Schneider, LLCP.503-241-1215, www.rbsllc.com2455 NW Marshall St #11 Portland 97210, Business formation - LLCs

Scott A. McKeown, P.C.Scott McKeown, P.503-224-19378700 SW 26th Ave Ste S. Portland, 97219 [email protected]

Timothy Murphy Attorney at Law Always representing ONLY landlordsTim Murphy P.503-550-4894522 SW 5th Ave #812 Portland,97204

BASEMENT WATERPROOFINGJohn’s Waterproofing, CCB# 15830Crawlspace WaterproofingP.503-233-0825 Fully Staffedwww.johnswaterproofing.com

CARPENTRY & REPAIRSEaton General Construction CCB# 154142P.503-539-0811Full Service General Contractorwww.eatongeneral.com

G&G Construction Inc. CCB# 162743P.503-826-9404Maintenance & Painting [email protected]

CARPET CLEANINGDura Clean Carpet CleaningUpholstery, Pet Odor Removal, Flood ServiceP.503-914-8785 F,[email protected]

O’Meara Carpet CleaningP.503-538-1983, 503-620-5005Cleaning, Pet Odor

CARPET SALESContract Furnishings MartJennifer EvansP.360-896-6150, 800-267-615011013 NE 39th St Vancouver 98682www.cfmfloors.com

Roger HarmsP.503-230-1250, 800-275-6722915 SE Sandy Blvd Portland 97214www.cfmfloors.com

Rebecca O’NeillP.503-716-48484865 NW 235th Ave Hillsboro, OR 97124 www.cfmfloors.com

Jim PathP.503-542-8900, 800-935-125014190 SW 72nd Ave #110 Tigard, OR 97224 www.cfmfloors.com

Patrick VonPegertP.503-656-5277, 877-656-523215140 SE 82nd Dr Clackamas, OR [email protected]

The Floor StoreTed Stapleton, P.503-408-64885628 SE Woodstock Blvd Portland, OR [email protected]

COLLECTION AGENCIESAnderson & Associates Credit Services, LLCP.503-293-5400, F.503-813-2159P.O. Box 230286, Portland, [email protected] National Credit Systems, Inc.Mary Bass Regional Sales Director P. 1-800-530-2797

COMMUNICATIONSComcast Business ServicesDave Dronkowski, P.503-957-4186Telephone,Internet & Cable TV [email protected]

CONCRETEHal’s Construction, Inc. CCB# 34434Brian King, P.503-656-499920666 S HWY 213 Oregon City, OR97045www.halsconstruction.com

Metro Sidewalk RepairP. 503-875-7900Concrete Water Proofing, Maintenance & repair and new structure installation

PREFERRED VENDORS: . Dual and Affiliate members support the interest of rental housing through their membership in RHA


PREFERRED VENDORS: Dual and Affiliate members support the interest of rental housing through their membership in RHA

DOORSGoose Hollow Window Co Inc. CCB# 53631Mary D. Mann [email protected] Trust Trade Ally

ELECTRICDeKorte Electric, Inc. CCB# 159954P.503-288-22115331 SW Macadam #258-113Portland, OR 97239 Freeman Electric CB#61648P.503-803-6859Call for RHA Member Discount

Portland General ElectricAnne Snyder-Grassmann P503-464-75341215 SW Salmon, Pdx 97204

Rental Housing Maint Service CCB# 163427Gary Indra, P.503-678-2136Fully Licensed to do it [email protected]

Squires Electric Joe Squires Phone: 503-252-1609 1001 SE Division St., #1 Portland, OR 97202 www.SquiresElectric.com ESTATE PLANNINGLaw Offices of Richard Schneider, LLCP.503-241-1215, 2455 NW Marshall St #11 Portland, OR 97210www.rbsllc.com

EVICTIONSAction ServicesWally Lemke, P.503-244-12266400 SE Lake Rd, Portland, 97222Your eviction & process Service Specialist

Barrister Support ServiceP.503-246-8934Evictions, 1st Appearance, Process Servingwww.barristersupport.com

Landlord SolutionsP,503-242-2312, F.503-242-1881P.O. Box 7087, Portland 97007Online evictions & First Appearancewww.landlord-solutions.com

Oregon Legal AssistanceSrvsP.503-954-1009,F.971-266-8372Evictions,small claims and Process Servicing

1031 EXCHANGES / REITS TENANCY IN COMMONPeregrine Private CapitalCorpP.503-241-49495000 Meadows Rd. #230Lake Oswego, OR [email protected]

FINANCIAL SERVICESAmerican Commercial Mortgage NetworkAl Williams, P.206-264-13251366 91st Ave. NE Clyde Hill WA 98004

Chase Commercial Term LendingTom Barbour, P.503-598-3657Steve Mozinski, [email protected]

Banner Bank NMLS 120713 Residential Commercial Investment FinancingMatt Schiefer [email protected] FIRE/WATER DAMAGE RESTORATIONCooper Construction CCB# 08587 P.503-232-3121, Since 1950 2305 SE 9th Ave, Portland, 97214www.fire-water-restoration.com

Paul Davis Restoration Serving Greater Pdx, The Coast & Willamette ValleyP.888-728-4208, Em.503-822-5539 www.restorationportland.com

FIRE SAFETYTualatin Valley Fire & RescueEric T. McMullen P.503-612-70007401 SW Washo Ct. Ste 101Tualatin, OR [email protected]

FLOOR COVERINGContract Furnishing MartJennifer EvansP.360-896-6150, 800-267-615011013 NE 39th St Vancouver 98682 www.cfmfloors.com

Roger HarmsP.503-230-1250, 800-275-6722915 SE Sandy Blvd Portland 97214 www.cfmfloors.com

Rebecca O’NeillP.503-716-48484865 NW 235th Ave Hillsboro, OR97124 www.cfmfloors.com

Jim PathP.503-542-8900, 800-935-125014190 SW 72nd Ave #110 Tigard, OR 97224 www.cfmfloors.com

Patrick VonPegertP.503-656-5277, 877-656-523215140 SE 82nd Dr Clackamas, OR [email protected]

Eaton General Construction CCB# 154142Eric Eaton P.503-539-0811All Types of Floor Coveringwww.eatongeneral.com

J & B Hardwood Floors, IncJim Cripps, [email protected]

Rental Housing Maint Svcs CCB# 163427Gary Indra P.503-678-2136Vinyl, VCT, Ceramic, Hardwood

The Floor StoreTed Stapleton P.503-408-64885628 SE Woodstock BlvdPortland, OR [email protected]

FORMSRHAOregonAttorney drawn, Up-to-date Rental Forms P.503-254-4723 F.503-254-4821www.rhaoregon.org GENERAL CONTRACTORSUptown Properties CCB# 198205AJ Shepard P. 360-772-6355 Full Service General Contractor, Licensed & Bondedwww.uptownpm.com

HANDYMANBluestone & Hockley Real Estate ServicesChuck Hodges, P.503-222-38009320 SW Barbur Blvd Ste 300Portland, OR [email protected]

Eaton General Construction CCB# 154142P.503-539-0811Full Service General Contractorwww.eatongeneral.com

G&G Construction Inc. CCB# 163427P.503-826-9404Maintenance & Painting [email protected]

Home Repair PDX CCB# 201298Troy K. Rappold, P.503-236-82741125 SE Madison St. #201Portland, OR 97214www.homerepairpdx.com

Rental Housing Maint. Svcs. CCB# 163427Gary Indra, P.503-678-2136Fully Licensed to do it [email protected]

Wieder Works CCB# 164323Darren J Wiederhold,C.503-260-2133Maintenance Repair Replacementwww.wiederworks.com

HAULING Junk Away Hauling CCB# 177966P. 503-517-9027Licensed bonded insured trash [email protected]

HEATING & COOLINGMidway Heating Co. CCB#24044P.503-252-400312625 SE Sherman St. Portland, OR 97233

Pyramid Heating & Cooling CCB#59382P.503-786-9522Serving the Portland Metro [email protected]

HEATING OILMidway Heating Co. CCB# 24044P.503-252-400312625 SE Sherman St. Portland, OR 97233

HEATING OIL TANKEcoTech [email protected]

Let the advertiser know that you received their contact information through the Rental Housing Alliance Oregon


Dual and Affiliate members support the interest of rental housing through their membership in RHA:. PREFERRED VENDORS

Soil SolutionsEnvironmental ServicesTank Locating, Sampling, Decommissioning and DEQ Certified Clean-upsPhone: [email protected]: www.soilsolutions-environmental.com

HOUSING AUTHORITIESHousing Authority of PortlandJill Riddle, P.503-802-8565135 SW Ash St. Portland, 97204

INSULATIONGoose Hollow Window Co inc CCB#53631Mary D. Mann P.503-620-0898Energy Trust Trade [email protected]

INSURANCEAmerican Family InsuranceAuto/Home/ Life/ CommericalLarry Thompson AgencyP.503-924-2200, F.503-924-220215573 SE Bangy Rd, Ste 220Lake Oswego, OR 97035

Robinson Financial GroupRita J. Robinson, P503-557-4997Group & Indiv. Health Insurance

State Farm InsurancePaul Toole, P.503-655-22066105 W ‘A’ St #B West Linn, 97068 Stegmann Agency Farmers InsuranceP.503-667-7971, F.503-666-8110202 SE 181st Ave #201, Portland, OR [email protected] Wolter Van Doorninck,CPCU Elliot, Powell, Baden & BakerP.503-227-1771, F.503-274-76441521 SW Salmon, Portland, OR [email protected]

Workman Insurance-AllstateInsurance & Financial PlanningP.503-655-20001751 Willamette Falls Dr.,West Linn, 97068Allstate Agencies / Sam Workman

INVESTMENT SERVICESPeregrine Private Capital CorpP.503-241-49495000 Meadows Rd, #230Lake Oswego, OR [email protected]

LOCK SMITH Pop-A-Lock of Portland & Vancouver24/7 Residential, Commercial & Automotive P.503-241-4922, F.503-395-2734 8931 SE Foster Rd., #101 Portland OR [email protected]

MASON CONTRACTORSD&R Masonry Restoration Inc. CCB# 99196Ray Elkins, P.503-353-1650 8890 SE McLoughlin Blvd,Milwaukie, OR 97222www.drmasonry.coM

MOLDReal Estate Mold SolutionsEd White, P.503-232-6653Free inspections, Testing and Remediationwww.realestatemoldsolutions.com

MOVERS-HOUSEEmmert Development CoTerry Emmert, P.503-655-993311811 SE Hwy 212, Clackamas, OR 97015

PAINT / PAINTINGG&G Construction Inc. CCB# 162743P.503-826-9404Maintenance & Painting [email protected]

Rental Housing Maint. Svcs. CCB# 163427Gary Indra, P.503-678-2136Prof. Interior & Exterior [email protected]

Richard Hallman Painting CCB# 142467Rick Hallman P.503-819-1210Quality Interior Painting Since [email protected]

Rodda PaintTim Epperly, [email protected]

PEST CONTROLAlpha Ecological Pest ControlAlexa FornesPDX800-729-3764 1200 NE 112th Ave Vancouver, 98684 Frost Integrated Pest MgmtP.503-863-0973Residential.Commercial.Multi Familywww.frostpestfreezone.com NW Pest ControlBruce Beswick P.503-253-53259108 NE Sandy Blvd., Pdx, [email protected]

Orkin Pest ControlDan WolcottAccount Manager & InspectorP.503-384-8384 [email protected]

PLUMBING/DRAIN CLEANINGApollo DrainP.503-822-6805 apollo-drain.comfacebook.com/apollodrain24 hour emergency serviceWe gladly quote prices over the phone

Liberty Plumbing CCB#176655Tim Galuza P.503-888-8830Re-pipe, Repairs, Water ServiceRemodel Kitchens & Bathrooms

MJ’s Plumbing CCB#36338Michael LeFever, P503-261-91551045 NE 79th Portland, OR 97213

ProDrain & Rooter Svcs IncWest 503-533-0430 East 503-239-3750Drain Cleaning/Plumbingwww.prodrainpdx.com

Rental Housing Maint. Svcs CCB# 163427Gary Indra, P503-678-2136Fully Licensed to do it [email protected]

Soil SolutionsEnvironmental ServicesSewer inspection and repairPhone: 503-234-2118info@soilsolutionsenvironmental.comwww.soilsolutionsenvironmental.com PRINTING & PROMOTIONALPRODUCTS Inkberry Print & PromotionalLogo’d Promotional Products, Signs & More Pamela Maio, P: 503-706-7711 [email protected] www.inkberryprinting.com

PROPERTY MANAGERSAction ManagementWendi Samperi, P.503-710-0732

The Alpine Group, Inc.Tiffany Laviolette P.503-641-46204750 SW Washington AveBeaverton, OR 97005www.alpinepdx.com

Apartment CommunityMgmt2010 Fairview Ave Fairview, OR 97206 P.503-766-3365www.acmportland.com

Associated Property MgmtElisabeth A. Reiland, P.503-648-2150408 SE Baseline Hillsboro, 97123www.associatedmgmt.com

Bluestone & Hockley Real Estate ServiceCliff Hockley, P.503-222-38009320 SW Barbur Blvd. Ste300Portland, OR 97219

Fox Management, Inc.Tressa L Rossi P.503-280-0241C.503-750-8124 F.503-280-02422316 NE Glisan St Portland, [email protected]

The Garcia GroupRon Garcia, P.503-595-47475320 SW Macadam Ste 100Portland, OR 97239

Gateway Property MgmtP.503-303-8545www.gatewaypdx.comProperty Management Done Right!

Lakeside Property Mgmt CoMichelle Wrege,P.503-828-2283Finding Home Owners Qualified Tenantswww.lakesidepmc.com

MicroProperty Mgmt.We focus on the small [email protected]



PREFERRED VENDORS: Dual and Affiliate members support the interest of rental housing through their membership in RHA

Portland Pioneer Properties Tom Shepherd P.503-238-2560 [email protected] Full Service Property Mgmt

Uptown PropertiesChris Shepard P.520-204-6727 2830 NW 29th Portland, 97210www.uptownpm.com

Voss Property ManagementRichard Voss, P.503-546-79026110 N Lombard St. PDX, 97203

RADONEcoTech [email protected]

Soil SolutionsEnvironmental ServicesRadon Testing and MitigationPhone: 503-234-2118info@soilsolutionsenvironmental.comsoilsolutionsenvironmental.com

REAL ESTATE SALESBluestone & HockleyReal Estate ServicesCliff Hockley P.503-222-38009320 SW Barbur Blvd Ste 300Portland, OR 97219

Chris AndersonJohn L. Scott Real EstateP. [email protected]

Denise L. GodingKeller Williams RealtyP.503-336-6378 C.503-799-2970www.denisegoding.com

Elizabeth Carpenter cris Principle BrokerP.503-314-6498, [email protected], www.lizcrei.com

J.L. Lutz & Company Jim LutzP.503-297-7101 [email protected]

The Garcia GroupRon Garcia, P. 503-595-47475320 SW Macadam Ste 100Portland, OR 97239www.4-homes.com

RESTORATION/RECONSTRUCTIONEaton General Construction CB# 154142P.503-539-0811Full Service General Contractorwww.eatongeneral.com

Paul Davis Restoration Serving Greater Pdx, The Coast & Willamette ValleyP.503-427-2671, Em.503-822-5539www.restorationportland.com

Rental Housing Maint Svcs CCB# 163427Gary Indra,P.503-678-2136Fully Licensed to do it [email protected]

ROOFINGReal Estate Roofing Service CCB# 149575Lynn Whitney, P.503-284-5522Free Inspections, ReRoof and Repairs. www.realestateroofing.com

SEAL COATINGBenge IndustriesParking Lot Maintenance SvcsCorey [email protected]

Hal’s Construction Inc. CCB# 34434Brian King, P.503-656-499920666 S HWY 213Oregon City, OR 97045www.halsconstruction.comhalspave@ easystreet.net

SEWERSoil Solutions Environmental ServicesSewer inspection and repairPhone: 503-234-2118info@soilsolutionsenvironmental.comwww.soilsolutionsenvironmental.com

SMALL BUSINESS SUPPORTFrom Here 2 ThereHelping solve business challengesto reach your goals.Ami Stevens, [email protected]

STRIPINGBenge IndustriesParking Lot Maintenance ServicesCorey [email protected]

TELEPHONEComcast Business ServicesTelephone, Internet, Cable & TV SrvsDave DronkowskiP.503-957-4186 E-mail: [email protected]

WATERPROOFING / CONCRETE REPAIRD&R Waterproofing, Inc.Ray Elkins, P.503-353-16508890 SE McLoughlin Blvd. Milwaukie, OR 97222www.drmasonry.com

WINDOWS / STORM WINDOWSGoose Hollow Window Co Inc CCB# 53631Mary D. Mann P.503-620-0898Energy Trust Trade Ally [email protected]


While the Rental Housing Alliance Oregon accepts advertising at face value, it cannot endorse the advertiser or otherwise guarantee the quality of the products or services being advertised. Such guarantees, written or implied, are solely the responsibility of the advertiser.

Mon-Fri 8am to 5:00pm1205 NE 33rd l Portland OR 97232503.281.2100 - p l 503.281.5644 - f

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november 2014 update newsletter

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