not your father's capture
DESCRIPTION
Our industry has changed dramatically from its roots in scanning paper to today's diversity of content capture. Where do things stand and where are they headed? This session will highlight 5 challenges that operations face as a result of the changing face of capture. We'll provide best practices based on real case studies for addressing these challenges.TRANSCRIPT
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Not your father’s data capture! Mark Brousseau
President Brousseau & Associates
@markbrousseau
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Our agenda
§ How capture is changing § What this means to you § What you should do about it § Some real-‐world examples § QuesFons & answers
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Your father
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Your father’s Buick
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Not your father’s Buick
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Your predecessor
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Your predecessor’s opera9on
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Your predecessor’s opera9on
www.aiim.org/infochaos�
Do YOU understand the business challenge of the next 10 years?
This ebook from AIIM President John Mancini explains.
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Your predecessor’s opera9on
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Ch-‐ch-‐ch-‐ch-‐changes …
=
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Change #1
Fewer documents? Don’t believe the hype!
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Higher document volumes
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Lots of document types
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Change #2:
SFll lots of mail …
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New delivery channels
+
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New delivery channels
Source: Brousseau & Associates
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Change #3
Less of this … … more of this!
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Higher scanning volumes
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Higher scanning volumes
§ Reduce storage costs § Enhance service § Speed decision-‐making § Increase collaboraFon § Improve compliance
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Change #4
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More onerous data capture
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Change #5
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Acronym Pop Quiz!
§ ECM § CRM § ERP § CIS § GIS § G/L
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To summarize You are likely receiving § … more documents § … from more sources § … with greater scanning requirements § … and greater data capture requirements § … and a greater need for speed!
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What should you do?!?
No, not that!
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Start here!
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… and here!
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Intelligent data capture
NOT your father’s data capture: § Document classificaFon § Data extracFon § In-‐line document capture § Automated document sorFng
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Intelligent data capture
Passport applicaFons
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$500,000 a year opportunity!
Intelligent Scanning versus Scan-‐to-‐Server
Source: ibml
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A REAL case study
Goals: § Improve EHR availability § Enable collaboraFon § Prepare for acquisiFons § Consolidate operaFons
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The REAL results
§ 5% lower costs per image § 4 reallocated FTEs § 80% fewer separator sheets § 120% faster turnaround § Improved DSO
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Another REAL case study
Goals: § Reduce document prep § Speed prescripFon processing § Reduce keying § Reduce paper handling
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More REAL results
§ 5X increase in orders processed per hour
§ 75% fewer FTEs § 1 less processing shif § Fewer excepFons
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Why this all maYers
More documents … … and more data capture!
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Would you rather …
A. B. C.
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Thanks! Mark Brousseau, President Brousseau & Associates 717-‐767-‐2574: office 410-‐262-‐5078: mobile [email protected] @markbrousseau
Not my father!