not just for the web: cascade and mass email messages

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Not Just for the Web: Cascade and Mass Email Messages Cascade User Conference September 17, 2013

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Page 1: Not Just for the Web: Cascade and Mass Email Messages

Not Just for the Web:Cascade and Mass Email

MessagesCascade User Conference

September 17, 2013

Page 2: Not Just for the Web: Cascade and Mass Email Messages

UCO Configuration Overview

Page 3: Not Just for the Web: Cascade and Mass Email Messages

Our Challenge

Distribution of Daily News

Daily newsletterStories submitted by the UCO communityCompiled by University RelationsEmailed to the UCO community

Page 4: Not Just for the Web: Cascade and Mass Email Messages

Original Solution

Centralities Mark I

Born in 2001Hand typed daily in OutlookArchives in a shared Outlook folderHad to be sent before the close of business

Page 5: Not Just for the Web: Cascade and Mass Email Messages

Centralities - 2001

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Original Solution

Centralities Mark II

Created in MS WordSent as HTML from WordAdded brandingRepeated typos due to Word->HTML translationStill archived in Outlook folderStill sent before close of business

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Centralities - 2005

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Centralities - 2008

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Centralities - 2009

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Plan for a New Version

Centralities Mark III

User friendly creation and editing of messagesQueue for sending at any timeUniversity brandedAutomatically go out to multiple mailing listsOnline version and online archive

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User-Friendly Editing

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The Solution

Email Message Asset – The Message

Simple two-column HTML pageLeft column for a block of upcoming eventsRight column for contentBase URL setSimple workflow: Edit -> Publish Preview -> Publish Production“View on Website” link

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Workflow

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Centralities - 2013

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The Metafile

Email Message Asset – The Metafile

Uses the asset ID as a unique identifierContains:

Send Date and Time Path to the HTML file All information for email headers

XML-based

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The Metafile

Page 17: Not Just for the Web: Cascade and Mass Email Messages

The Archive

Published nightlySimple jQuery-based script to filter the links

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The Solution

Production Server-Side Script

Rewrite URLs for hostname changeExtract email information from the MetafileCheck if already processedSend the emailFinal cleanup

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Lessons Learned

TimingHTML and XML files are not published instantaneously or simultaneously

Protect People from ThemselvesMore automation equals less chance of user error

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Future Plans

Revise the edit formPublish the archive from the WorkflowAdd loggingErrors emailed to our Service DeskExpand solution to other areas of campus

President’s Office Cabinet Notes

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David J. Lodge

405-974-2691

http://technology.uco.edu

[email protected]