northeast regional data center
TRANSCRIPT
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NORTHEAST REGIONAL DATA CENTER
DRAFT - WORKING DOCUMENT
Space Sciences Research BuildingBryant Hall, Building #0038
(352) 392-2061Suncom 622-2061
BUSINESS RESUMPTION PLAN
*********************************Campus Telephone Numbers
Police 2-1111Fire 2-1111PPD 2-1121
Emergency 9-911*********************************
May 31, 2002Updated: June 10, 2002
awp: c:/windows/desktop/disaster plans/brp053102b.doc
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NORTHEAST REGIONAL DATA CENTER ......................................................................................................... 1
BUSINESS RESUMPTION PLAN ......................................................................................................................... 1Operations ........................................................................................................................................................... 4Systems and Programming .................................................................................................................................. 4Coordinator, Administrative Services ................................................................................................................. 5Network Services ................................................................................................................................................. 5
DATA CENTER BACKUP SITE.............................................................................................................................. 8
SHANDS HEALTH CARE DATA CENTER: GARY MIZELL, (352) 265-7979................................................ 8
EQUIPMENT AND SUPPLIES CONTACTS.......................................................................................................... 8
SUPPLIES ................................................................................................................................................................... 8EQUIPMENT............................................................................................................................................................... 8COMPUTER SYSTEM COMPONENTS............................................................................................................................ 8
The IBM RS/6000 SP........................................................................................................................................... 8The IBM System/390 Processors and Peripherals ............................................................................................ 10
RECOVERY/CLEANING OF SSRB ............................................................................................................................. 12ELECTRICAL SUPPLIES CONTRACTOR ...................................................................................................................... 12
EQUIPMENT CONFIGURATION FOR BUSINESS RESUMPTION ............................................................... 12
AMATEUR RADIO CONTACTS .................................................................................................................................. 14S600.PHONES - (FOR INTERNAL USE ONLY) ................................................................................................ 15AGENDA - JUNE 6, 2002.......................................................................................................................................... 22FLORIDA DIVISION OF EMERGENCY MANAGEMENT................................................................................................. 24TITLE XVII MILITARY AFFAIRS AND RELATED MATTERS...................................................................................... 25
APPENDIX A ............................................................................................................................................................ 26
SAMPLE OUTLINE: CONTINUITY OF OPERATIONS (COOP) PLAN............................................................................ 27SAMPLE: COOP MULTI-YEAR STRATEGY AND PROGRAM MANAGEMENT PLAN.................................................... 33SAMPLE: CONTINUITY OF OPERATIONS (COOP) SUPPORT DOCUMENTS ................................................................ 39RECOMMENDED RESOURCES: CONTINUITY OF OPERATIONS (COOP) .................................................................... 41
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Disaster Avoidance: A central part of the Northeast Regional Data Center (NERDC) BusinessResumption Plan is the backup, monitoring, and maintenance processes designed to detect and/oravoid a disaster situation. A reasonable level of protection for the Space Sciences ResearchBuilding (SSRB) (Building #0038) facility and data is provided by these processes including:
o Halon 1301 fire suppression system.
o Door keypad alarm system
o Remotely reporting water and temperature detection devices.
o UPS battery back-up and 60 hertz inverters
o Back-up process that stores critical data in a secure, remote location.
o Auxiliary diesel back-up system which is automatically activated if utility power islost for more than a few seconds.
o Auxiliary (closed loop) chilled water system to provide air conditioning to thecomputer room in the event the campus plant experiences a failure.
o Periodic inspection and maintenance of circuit breakers and electrical/utility systems.
Disaster Assumption: The University of Florida (UF) campus remains intact, but a portion or theentire SSRB which houses the NERDC operation has been rendered unusable for an expectedminimum two week outage before normal business support can be resumed.
Activation of Plan: In the case of an event that renders the SSRB Computer Room(s) inaccessibleor unusable, the supervisor or lead operator on duty will first notify the UFPD of theemergency and then contact one of the following persons who may initiate the BusinessResumption plan. During hours of unassisted operation, the UFPD will make the initialcontact to one of the following:
Richard Elnicki............................................................................................ home 378-9507......................................................................................................................office 392-2061
Andy Olivenbaum ....................................................................................... home 332-0975.....................................................................................................................office 392-2061..................................................................................................................cellular 339-0963
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Marie Dence ................................................................................................ home 337-9576.....................................................................................................................office 392-2061..................................................................................................................cellular 316-1214
Allan Pither ................................................................................................. home 376-4623.....................................................................................................................office 392-2061
Dan Miller ................................................................................................... home 378-2251.....................................................................................................................office 392-2061..................................................................................................................... pager 334-6156
Responsibilities:
- Initiate recovery team meeting to assess damage, determine extent of recoveryactivities required, estimate time required for recovery and activate backup cold-siteplan if necessary.
- Authorize purchase of necessary supplies and equipment.
- Notify appropriate SUS/UF/Major Customer Offices.
Operations
Bill Carr........................................................................................... home 335-4726.........................................................................................................office 392-2291
Penny Latta...................................................................................... home 336-0221.........................................................................................................office 392-2291
- Notify all NERDC staff- Set work schedules for staff- Coordinate recovery of SSRB Computer Room- Clear space for incoming equipment- Receive equipment and supplies- Assist in installation- Coordinate equipment delivery/installation- Arrange for print offload if necessary
Systems and Programming
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John Bevis ....................................................................................... home 372-7206.........................................................................................................office 392-2061
- Arrange for retrieval of back-up data- Restore operating system(s)- Restore customer data- Coordinate customer operability
Coordinator, Administrative Services
Yvonne Dumas................................................................................ home 378-5271.........................................................................................................office 392-2061
- Contact vendor(s) and purchase/lease equipment- Contact vendors for supplies: tape, paper, racks, ribbons- Coordinate contracts, personnel matters, payroll- Arrange for NERDC staff office space and act as liaison in locating office space for
other impacted IT staff- Arrange for space to house forms preparation and additional supplies and magnetic
tapes- Coordinate administrative support of NERDC services- Coordinate issuance of "card access" cards and related keys- Resolve license agreement conflicts
Network Services
Dave Pokorney ................................................................................ home 870-7653.........................................................................................................office 392-2061
Jerry Wetherington ......................................................................... home 466-0489.........................................................................................................office 392-2061
Dan Miller ....................................................................................... home 378-2251.........................................................................................................office 392-2061
Pager 334-6156
- Restore network connectivity- Coordinate Telecommunications Installation- Coordinate electrical install- Notify local phone company and UFPPD- Arrange for cellular phones- Coordinate reestablishment of voice and data circuits
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- Coordinate UFPOP and cold site communications equipment
Equipment Replacement:
8.1 Two third-party vendors have been identified who will be kept advised of NERDC'srequirements and act as primary resources for most replacement computingequipment.
8.2 The list of equipment currently needed is included on pages 10 - 12.
Office Space: Once an emergency is declared, senior management personnel will determine theavailability of office space for staff either on campus or appropriate location. It is anticipated thattemporary office facilities, including workstations, servers, and connections could be accomplishedwithin the same 14-day period expected for establishing the business recovery processing facility atthe cold-site.
Supplies: Office supplies will be ordered as usual from Office Depot and other appropriatevendors. Standard forms will be pulled from University web pages or ordered accordingly.
Furniture: Office furniture would be purchased as fitting from PRIDE of Florida, OfficeEnvironment Center, Inc. and other appropriate vendors.
Documentation: Computer Operations documentation (including this document) is backed up andsent to the off-site.
In addition, the following keep a hard copy of this document at their homes: Dick Elnicki,Andy Olivenbaum, Marie Dence, John Bevis, Bill Carr, Penny Latta, Dave Pokorney,Yvonne Dumas, Allan Pither and Dan Miller.
Maintenance of this document: This document will be reviewed in June and December of eachyear and at other times when major equipment reconfiguration have taken place.
Time estimates for specific tasks: Vendors estimate a maximum of ten days for equipment deliveryin an emergency situation. Systems Support Services estimates 48 to 72 hours to recreate theoperating systems and restore files for processing. Tele-communications estimates three tofive days to redirect telephone company lines. Computer Operations estimates three days forelectrical connections and other environmental preparations. Many of these tasks can beperformed concurrently or ahead of the delivery of equipment. For instance, the telephoneline redirection and electrical connections would be done while we wait for delivery of the
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equipment.
Testing - Selected plan components will be tested appropriately in an environment with appropriateprocessing power and peripheral capability.
Restoration of SSRB location: A detailed discussion of restoration activities is beyond the scopeof this document.
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Data Center Backup Site
Shands Health Care Data Center: Gary Mizell, (352) 265-7979
Equipment and Supplies Contacts
Supplies
Equipment
Michael Nemiroff, Disaster Recovery ManagerMainline Information Systems (Was El Camino Resources till April 26, 2001)20931 Burbank Boulevard, Suite BWoodland Hills, CA 91367PH: 1-800-598-8808 Disaster Declaration: 1-866-342-3189PH: (818) 313-8168FX: (818) 226-1846 EM: [email protected]
Mainline Information Systems NERDC PO Number: 4642941700 Summit Lake DriveTallahassee, Florida 32317PH: (850) 219-5000 PH: 1-800-811-4429FX: (850) 219-5050WP: http://www.mainline.com/
Computer System Components
The IBM RS/6000 SP
INTRODUCTION:NERSP is a state-of-the-art IBM Powerparallel RS/6000 SP, which consists of a collection ofIBM RISC System/6000 "nodes" running AIX/6000, IBM's implementation of the UNIXoperating system. All nodes are interconnected through a high-speed packet switch to facilitateparallel work. All nodes are connected to the TCP/IP-based Internet network.
ACCESS:Connectivity to the SP computing complex is via the TCP/IP-based Internet network. The
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hostname for NERDC's SP complex is nersp.nerdc.ufl.edu .
To access the SP, telnet from your PC, workstation, or other Internet host. Dial-in access isvailable through NERDC terminal servers.
Detailed System Description
NERDC's NERSP system is built on one IBM 9076-55H base frame and one 9076-550 baseframe. These tie together the following configuration of equipment.
Processor Nodes
Node Name Model RAM Processor Type System Disk
spnode01 Wide Silver 0.5 GB 4 x 332 MHz PowerPC 604e 2 x 4.5 GBspnode03 Wide Silver 0.5 GB 2 x 332 MHz PowerPC 604e 2 x 4.5 GBspnode05 Wide WinterHawk 2.0 GB 2 x 375 MHz Power3-II 2 x 18 GBspnode15 Thin Silver 1.0 GB 4 x 332 MHz PowerPC 604e 2 x 4.5 GBspnode16 Thin Silver 2.0 GB 4 x 332 MHz PowerPC 604e 2 x 4.5 GBspnode17 Wide Silver 2.0 GB 4 x 332 MHz PowerPC 604e 2 x 4.5 GBspnode19 Wide Silver 1.0 GB 4 x 332 MHz PowerPC 604e 2 x 4.5 GBspnode21 Wide Silver 2.0 GB 4 x 332 MHz PowerPC 604e 2 x 4.5 GBspnode23 Wide Silver 1 GB4 x 332 MHz PowerPC 604e 2 x 4.5 GBspnode25 Thin Silver 2 GB4 x 332 MHz PowerPC 604e 2 x 4.5 GBspnode26 Thin Silver 0.5 GB2 x 332 MHz PowerPC 604e 2 x 4.5 GBspnode27 Thin Silver 0.5 GB2 x 332 MHz PowerPC 604e 2 x 4.5 GBspnode28 Thin Silver 1 GB4 x 332 MHz PowerPC 604e 2 x 4.5 GBspnode29 Thin Silver 0.5 GB2 x 332 MHz PowerPC 604e 2 x 4.5 GBspnode30 Thin Silver 0.5 GB2 x 332 MHz PowerPC 604e 2 x 4.5 GBspnode33 High WinterHawk 8 GB4 x 375 MHz Power3-II 2 x 18 GBspnode37 Wide WinterHawk 2 GB2 x 375 MHz Power3-II 2 x 18 GBspnode39 Wide WinterHawk 2 GB2 x 375 MHz Power3-II 2 x 18 GBspnode41 Thin WinterHawk 4 GB 2 x 375 MHz Power3-II 2 x 18 GBspnode43 Thin WinterHawk 4 GB2 x 375 MHz Power3-II 2 x 18 GB
Each WinterHawk node has a 10/100/1000Mb Ethernet adapter for production services and a10/100Mb Ethernet adapter for administration.Each Silver node has a 10/100Mb Ethernet adapter for production services and a 10Mb Ethernetadapter for administration.
In addition, the SP has:
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Item Quantity Comments
IBM 4011 ScalablePOWERParallel Switches 3 interconnected to form a fabric giving each node four independent pathes to every other node which may be used simultaneously.
IBM 7026-F50 ControlWorkstation 1 Along with the other control workstation, implements 111
cluster management for the NERSP
IBM 7025-F40 ControlWorkstation 1 128 MB RAM; 4x4.5 GB disk
IBM 3590-B11 tape unitsin 3494 tape library 2 Cartridges hold 10 GB each (uncompressed)
IBM 3995 Optical LibraryData Server 1
Cisco 5500/1010 1
Note: The SP currently has 2.232TB of SSA-attatched disk. (7.5 drawers of 9.1GB disks, 4drawers of 18.2GB disks)
Source: http://nersp.nerdc.ufl.edu/ and NERDC Document ID: D0012 03/22/02
The IBM System/390 Processors and Peripherals
NERDC operates an IBM 9672-R46 computer. The R46 is a four-way processor with 6GB ofstorage. The main operatingsystem is OS/390 (with JES2).
Details: The IBM System/390 Processors and Peripherals
Communications
1 IBM 3745 Communications Controller 2 IBM 7171 Protocol Converters 3 IBM 3172 Interconnect Controller
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4 IBM 3274 Terminal Controllers 1 Turboways 155 ATM Adapter (type 9-9) 1 IBM 2216 Multiaccess Connector Model 400
Disk Storage
1 IBM 2105 Enterprise Storage Server 1.26 terabytes (1260 gigabytes) capacity
Printers
1 IBM 3130 Laser Printer 1 IBM Network Printer 24 Laser Printer 1 IBM 6262 Model 022 High-Speed Band Printer 1 IBM 6262 Model 014 High-Speed Band Printer
Cartridge* and Reel** Magnetic Tape Storage
1 IBM 3494 Automated Tape Library 4 IBM 3590-E1A Tape Drives
1 IBM 3590-A60 Tape Drive 2 IBM 3480-A22 Tape Storage Control Units 8 IBM 3480-B22 Tape Units, 38000 bpi (16 drives) 2 IBM 3422 9-Track Tape Drives, 1600/6250 bpi
*3480 cartridge tapes can hold approximately 200MB of data stored in very large block sizes; or600MB in IDRC mode.3590 cartridge tapes can hold 20GB or 60GB of compacted data
**Full-size (2,400 ft.) reels will hold approximately 160MB of data in large block sizes
Large-Format Color Printer/Plotter
1 HP 5000 PS Color Printer
Microfiche
1 Datagraphix XL500 Diazo System 1 Datagraphix 4288 Tape Drive
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Miscellaneous
1 IBM Sysplex Timer 1 IBM 9033 Escon Channel Director
Tape Groups (in order by decreasing capacity)3494 ATL with 3590 drives3480-A22 with 3480-B22 drives3422 9-Track Tape Drives, 1600/6250 bpi
Input and Output
NERDC uses IBM System/390-compatible systems and hardware that require the use of IBM JobControl Language (JCL) and Job Entry Subsystem 2 (JES2) control statements. Localmodifications to JCL and JES2 statements are described throughout NERDC's documentation forspecific programs and systems. (See information in DOCWEB http://docweb.nerdc.ufl.edu
Source: NERDC Document ID: D0012 03/22/02
Recovery/Cleaning of SSRB
BMS Catastrophe ServproPat Moore (800) 737-8776(800) 433-2940
Electrical Supplies Contractor
Graybar1-800-275-0783, 24-hr. contact
Equipment Configuration for Business Resumption
Network Services - related tools and test equipment
On-Line documentation: http://net-services.ufl.edu/internal/
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Additional Resources - CCC List, UF Emer-L, FIRN, Net-Manager’s List, Campus SubnetManager’s List, RDCs, Vendors, UF Emergency Management Resources:http://www.ufl.edu/emerg.html
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Amateur Radio Contacts
Alachua County Emergency Emergency Managementhttp://www.alachua-em.org/
Service Function #2http://www.alachua-em.org/esf/esf.htm#esf2
Greg Goddard - Call Sign: KG4PHB- Email: [email protected]
Matt Grover - Call Sign: KG4JCD - Email: [email protected]
Allan Pither - Call Sign: KG4JCC - Email: [email protected]
Dave Pokorney - Call Sign: WD4JVC - Email: [email protected]
UF Gator Amateur Radio Club - W4DFU - Email: [email protected] - Phone: (352) 846--0239 - Web: http://grove.ufl.edu/~garc/ - Repeaters: 146.910 MHz 444.725 MHz
Gainesville Amateur Radio Society - K4GVN- Email: [email protected]
- Web: http://www.gars.net/- Repeaters: 146.820 MHz
224.160 MHz444.924 MHz
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NERDC PHONE NUMBER LIST
S600.PHONES - (FOR INTERNAL USE ONLY)
CURRENT AS OF: JUNE 27,2001 (PL)========================================================================
DO NOT GIVE OUT STAFF HOME PHONE NUMBERS TO NON-STAFF.THIS FILE WILL BE KEPT IN NER.S600.PHONES. IF YOU MAKE ANY CHANGESTO THE ONLINE FILE, PLEASE UPDATE THE "CURRENT AS OF" DATE.
PLEASE NOTIFY THE COMPUTER OPERATIONS SUPERVISOR AFTER UPDATING THISFILE.
NOTE: THE ASTERISK (*) DENOTES EMERGENCY NUMBERS.
DIAL 9 FOR LOCAL AND 800 NUMBERS.DIAL 8 THEN 1 FOR SUNCOM NUMBERS.DIAL 8 THEN 1 AREA CODE FOR LONG DISTANCE SUNCOM NUMBERS.DON'T DIAL THE FIRST 39 FROM A UF PHONE TO A UF NUMBER.
OUR AREA CODE IS 352
========================================================================
ACS (INFORMATION SYSTEMS)............................. 9-392-1285 AIR CONDITIONING/AIR HANDLER/HEAT PROBLEMS: LACY RABON......................................... 9-392-7739 WORK MANAGEMENT.................................... 9-392-1121 GAY, W.W. SEE CHILLED WATER PROBLEMS*ALACHUA COUNTY: SHERIFF............................................... 9-367-4000 OFFICE OF EMERGENCY MANAGEMENT........................ 9-264-6500
*AMBULANCE.................................................. 9-911 ANACOMP SERVICE................................. 9-1-800-225-3535 ARNETTE, JAMES V. III WINDSOR HOME ..(if no answer, call keystone)....... 9-376-9360 KEYSTONE HOME ..................................... 9-473-6584 WINDSOR FIRE HOUSE................................. 9-378-8671 PAGER.............................................. 9-412-3748
ARRINGTON, DANIEL..................................... 9-395-7976 AUBUT, CHRISTOPHER.................................... 9-378-0309
*BUILDING EMERGENCY COORDINATORS - NERDC BEC PITHER, ALLAN...................................... 9-376-4623
ASTONOMY DEPARTMENT................................ 9-392-2052
BALDWIN, VICKY........................................ 9-462-7204 MOM........................................ 9-472-4907
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CELL PHONE............................................ 9-219-7600 BASS, SANDRA.......................................... 9-591-2878 BAUGHER, LIN.......................................... 9-379-8560 BELLSOUTH / MAJOR ACCOUNTS REPAIR................9-1-800-423-9929 BELLSOUTH / NETWORK RESOURCE CENTER..............9-1-800-317-3343 BEN-SHOSHAN, ELI...................................... 9-372-6636 BERGSMA, KATHY........................................ 9-336-4237 PAGER............................................. 9-252-0425 BEVIS, JOHN........................................... 9-372-7206 (Cellular Emergency Use Only)...................... 9-222-2714 BIEBERBACH, BRITTNEY.................................. 9-371-1230 BLOOM, JACK........................................... 9-375-2102 BOARD OF REGENTS...FEC...TALLAHASSEE.................. 8-213-2170 BRIGHAM, RALPH.........................................8-378-7836 BROOKS, BARRY......................................... 9-372-2276 BURDETTE, DAVID....................................... 9-331-2458 BUTLER, KRISTIINA..................................... 9-337-0923 PAGER..............................................9-412-2785 CARR, BILL............................................ 9-335-4726 - CELLULAR ............ 9-222-1556
CENTRAL FLORIDA REGIONAL DATA CENTER - CFRC
JOHN JACKSON, DIRECTOR - RDC ............. 9-813 974-4012 - HOME ............ 9-813 988-0123 - CELLULAR ........ 9-813 246-0688 TOM HENSON, ASST DIRECTOR - RDC ............. 9-813 974-2449 - HOME ............ 9-813 876-5812 BARRY BLONDE, ASST DIRECTOR - RDC ............. 9-813 974-6588 - HOME ............ 9-813 986-5469 FRANK SMITH, TELECOM COORD - RDC ............. 9-813 974-4225 - HOME ............ 9-813 754-7140 JIM WILKERSON, OPERATION - RDC ............. 9-813 974-6940 - HOME ............ 9-813 988-8923
CIRCA: ADMINISTRATIVE..................................... 9-392-2007 CONSULTANT......................................... 9-392-0906 HOTLINE............................................ 9-392-9321*CHILLED WATER PROBLEMS: 8 AM TO 4:30 PM WEEKDAYS: CAMPUS CHILLED WATER PLANT (WEIL HALL)............. 9-392-5995 (WEIL HALL)............. 9-392-5936 AL ROBINSON........................................ 9-392-5935 UTILITIES PAGER.....2-2337 AFTER PROMP.............. 0-313 KEN KISIDA (DIRECTOR OF UTILITIES)................. 9-392-6151 OFF HOURS, WEEKENDS, HOLIDAYS: HEAT PLANT #2 ..................................... 9-392-1102*CHILLED WATER BACKUP SYSTEM PROBLEMS: W.W.GAY ........................................... 9-372-3963
MIKE NICCUM: (W.W.GAY CONTACT PERSON) (PAGER) ....................................... 9-395-4912 (HOME) ........................................ 9-372-2395 (MOBILE) ...................................... 9-316-5533
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FRANK BRABHAM: (W.W.GAY ALTERNATE CONTACT PERSON) (PAGER) ....................................... 9-395-4911
CONLON, MIKE (VPHA)....................................9-846-1252
CRUMPTON, SCOTT....................................... 9-331-7993 (Cellular -- Emergency Use Only)................... 9-538-4528 DAHLSTROM, DANA....................................... 9-373-9623 DAVIS, JEANETTE....................................... 9-377-6894 DEISEL GENERATOR (fuel).....ALMOND OIL................ 9-376-5131 EMERGENCY 24 HOUR FUEL DELIVERY...............1-800-328-2482 DENCE, MARIE.......................................... 9-337-9576 CELL............................................. 9-316-1214 DENMAN, KENNETH....................................... 9-335-0990 DEPARTMENT OF EDUCATION.(MARTHA MILLER)............... 8-277-1630 DUMAS, YVONNE ....................................... 9-378-5271 DURANT, PATRICIA...................................... 9-373-5012 ELECTRICAL PROBLEMS (WORK MANAGEMENT).............. 9-392-1121 ELNICKI, DICK: OFFICE................................. 9-392-6640 HOME............................................... 9-378-9507 MESSAGES (DIS DEPARTMENT OFFICE)................... 9-392-0143 EMERGENCY REPAIRS (WORK MANAGEMENT).............. 9-392-1121 EMPLOYEE RELATIONS - UF - J. DONALD MONROE ........... 9-392-1073*ENVIRONMENTAL HEALTH AND SAFETY: CAMPUS............................................. 9-392-1591 OFF-HOURS (WORK MANAGEMENT).............. 9-392-1121 ROCKY ESSEX........................................... 9-372-6375 EVANS, KEITH...........................................9-337-9587 CENTER FOR INSTRUCTIONAL TECHNOLOGY & TRAINING.........9-392-7249 FCLA.................................................. 9-392-9020 FIRE SAFETY OFFICER (RICHARD GRAVES).................. 9-392-1904 FIRN NETWORK CONTROL.................................. 8-277-0911*FIRE....................................................... 9-911 FIRE ALARM(BUILDING).(SKIP)............................. 392-7739 FIU - FLA INTERNATIONAL UNIV - DENNIS PALSKA ......... 8-441-2478 FOXX, BONNIE.......................................... 9-378-8697 FREIMUTH, NANCY....................................... 9-372-1455 FSU STROZIER LIBRARY.............................9-1-850-644-5426
GAY W.W. -- SEE CHILLED WATER PROBLEMS GODDARD, GREG......................................... 9-335-4292 CELL.............................................. 9-219-0412 GOODWIN, SHEARD....................................... 9-375-5476 GORDON, JEREMIAH...................................... 9-376-1981 GRIFFIN,CHRIS......................................... 9-335-5341 GROVER, MATT.......................................... 9-380-9199 PAGER............................................. 9-412-4051
GRU (High Priority Trouble Reporting)..................9-334-3500 Main Office........................................9-334-3400 GUALTIERI, MICHAEL.....................................9-372-6919 HEAT/AIR CONDITIONING PROBLEMS: LACY RABON......................................... 9-392-7739 WORK MANAGEMENT.................................... 9-392-1121
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HOLMES, TINA.......................................... 9-486-4167 HONEYCUTT, CATHY.......................................9-371-0090 HORTON, WEILEY, SOUTHERN BELL ....................... 9-334-5757*HOSPITAL EMERGENCY ROOMS: ALACHUA GENERAL.................................... 9-338-2111 NORTH FLORIDA REGIONAL MEDICAL CENTER.............. 9-333-4900 SHANDS............................................. 9-265-0050 HOTLINE, NERDC ....................................... 9-392-6775 HULTON, JUDY...........................................9-463-7914
IBM: HARDWARE PROBLEMS............................ 9-1-800-426-7378 NO RESPONSE TO DISPATCH WITHIN 1 HOUR - CALL BILL TUCKER ................... 9-338-3316 SOFTWARE PROBLEMS............................ 9-1-800-237-5511 SERVICE ADVOCATE - NANCY PUGH GAINESVILLE OFFICE................................. 9-338-3300 IFAS: IFAS COMPUTING...(FEDRO ZAZUETA)................... 9-392-0429 TOM HINTZ ........................................ 9-392-5180 COMPUTER NETWORK ADMINISTRATION ................... 9-392-0983 ENGINEERING........................................ 9-392-0981 RESEARCH........................................... 9-392-5180*INFIRMARY............................................. 9-392-1161 INFORMATION SYSTEMS (ACS)............................. 9-392-1285
KITTS-TURNER, VICKI .................................. 9-332-2350
LATTA, PENNY.......................................... 9-336-0221 LIEBERT......................................... 9-1-800-543-2378 MANOS, GEORGE......................................... 9-377-7893 MARQUIS, RICHARD...................................... 9-462-5418 MARRIN, AL ........................................... 9-495-3114 CELL PHONE ....................................... 9-665-0143 MAURO,PETER........................................... 9-252-0438 MCINTOSH, BRUCE....................................... 9-371-2472 PAGER............................................. 9-412-5967 MCINTOSH, SUSAN....................................... 9-371-2472 PAGER............................................. 9-334-6289 MELCZAREK,TINA........................................ 9-331-1498 MILLER, DAN........................................... 9-378-2251 PAGER............................................. 9-334-6156 MOFFAT, IAIN...........................................9-375-7711 CELL PHONE.........................................9-870-4246 MONROE, KEITH......................................... 9-332-9392 CELL PHONE......................................... 9-258-1000 MOORE,JAMES........................................... 9-372-1982 MORGAN, MARCUS.....................................8-904-497-3058 PAGER............................................. 9-412-5735 MORRIS, TINA.......................................... 9-378-3124 IF NO ANSWER, LEAVE MESSAGE AT..................... 9-373-1443
NEWSOME, BEA.......................................... 9-372-7076
NORTH EAST REGIONAL DATA CENTER - NERDC
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FAX .............................................9-392-9440 PAGERS CICS.............................................9-334-6166 DB2..............................................9-334-6276 MVS..............................................9-334-6165 NS MASTER KEY RING...............................9-412-0476 NS ON CALL KEY RING..............................9-334-4574 SP2 .............................................9-334-6160
NORTHWEST REGIONAL DATA CENTER - NWRDC
MAIN NUMBER - RDC ............. 9-904 487-2048 - SUNCOM .......... 8-277-2048 FAX NUMBER - RDC ............. 9-904 487-4525 - SUNCOM .......... 8-277-4525 CELLULAR PHONES ................. 9-904 545-6842 ................. 9-904 545-6843
INTERIM DIRECTOR..............RUSS HENDERSON FOR EMERGENCIES CONTACT MIKE BYERS BYERS MIKE, ASSOC. DIR - HOME ............ 9-904 385-5279 ANDERSEN, KIM, BRP - HOME ............ 9-904 893-6237 CHASTAIN, JOHN, OPERATIONS - HOME ............ 9-904 984-5607 LOWE, HOWARD, SYSTEMS - HOME ............ 9-904 562-3668
O'HARA, BRAD.......................................... 9-475-2151 PAGER............................................. 9-252-0430 OLIVENBAUM, ANDY...................................... 9-332-0975 (CELLULAR EMERGENCY USE ONLY)...................... 9-339-2789 PITHER, ALLAN......................................... 9-376-4623
POKORNEY, DAVE........................................ 9-870-7653 PAGER 9-381-6600*POLICE: ANY EMERGENCY........................................... 9-911 U.P.D................................................ 392-1111 G.P.D.............................................. 9-955-2400 ALACHUA COUNTY SHERIFF............................. 9-367-4000 PHYSICAL PLANT DIRECTOR OF UTILITIES: KEN KISIDA................. 9-392-1157
RABON, LACY (AIR CONDITIONING/HEATING)................ 9-392-1681 RAINEY, PAUL.......................................... 9-336-0221 REDWINE, LISA......................................... 9-475-1482 REED, LIZ............................................. 9-333-1165 REGISTRAR'S SWITCH-BOARD.............................. 9-392-1374 REMOTES: 1 (CSE).......................................... 9-392-2446 4 (WEIL)......................................... 9-392-1484 9 (TIGERT-ACS)................................... 9-392-1286 13 (TIGERT-ACS)................................... 9-392-1286 24 (NORMAN)....................................... 9-392-3878 49 (BUSINESS ADMINISTRATION)...................... 9-392-0309 ROUT, ALLEN........................................... 9-373-0906
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*SAFETY COORDINATOR, DUMAS, YVONNE .................... 9-378-5271
SAMAS, TALLAHASSEE - HELP DESK........................ 8-210-9340 8-1-850-410-9340 SCHOENAU, RON......................................... 9-372-6589 Beach House ..................................8-1-904-767-7460 (Cellular -- Emergency Use Only)................... 9-870-6589 SCHUDEL, JACK......................................... 9-378-2371 Numeric Pager................................ 9-1-800-425-3159 (Cellular -- Emergency Use Only)................... 9-219-7305 SEDESSE, BARBARA ..................................... 9-371-0491 SERDAC FIU FRONT DESK ............................... 8-441-2700 ADA DIAZ - OPS MANAGER ........................ 8-441-3240 COMP.ROOM...................................... 8-441-2221 FRONT DESK..................................... 8-441-2687 BACK DESK...................................... 8-441-2737 SHANDS DATA PROCESSING................................ 9-395-0411 WEGENKA, JOHN.................................. 9-395-0410 S.N.A.P. (STUDENT NIGHTIME AUXILIARY PATROL).......... 9-392-7627 SMITH, JERRY.......................................... 9-495-3259 SPEARS,RHONDA..................................... 9-386-935-9279 STUDENT FINANCIAL AFFAIRS............................. 9-392-1291 TAUT, VICKI .......................................... 9-486-4263 UCF COMPUTER SERVICES................................. 8-345-2711 UF ENG ............................................... 9-392-7613 UF FSC ............................................... 9-392-7249 ULMER, STEPHEN........................................ 9-338-7090 CELL PHONE.........................................9-870-UNIX UNF COMPUTER CENTER................................... 8-861-2820 UWF................................................... 8-251-2556 VAN HORN, TARRIE...................................... 9-378-3662 VAN MILL, JOHN........................................ 9-376-6424 VAUGHN, RYAN.......................................... 9-395-7637 PAGER............................................. 9-252-0437 VENDING............................................... 9-392-7304 VILLARDEFRANCOS, ELIZABETH............................ 9-466-4290
VPHA...................................................9-392-3900 JAN VAN DER AA.......DIR. IT CENTER AVI BAUEMSTEIN VALORIE DAILEY W. W. GAY -- SEE CHILLED WATER PROBLEMS WALKER, JOHN: HOME.........................................8-1-904-964-3138 WALZ, JOELLA.......................................... 9-331-7214 CELL PHONE........................................ 9-339-3944 WARE, STEVE........................................... 9-373-1443 (CELLULAR - SYSTEM EMERGENCIES ONLY, TRY REGULAR # FIRST)............... 9-339-4728 WATER PROBLEMS..........WORK MANAGEMENT............... 9-392-1121 WATSON, NANCY......................................... 9-462-3949 PAGER............................................. 9-334-6159 WEATHER, NATIONAL NEWS SERVICE.(RECORDING).........8-904-741-4311 WEATHER, NATIONAL NEWS SERVICE.(8-4 M-F NEWSMAN)...8-904-741-4370 WETHERINGTON, JERRY................................... 9-466-0489
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PAGER............................................. 9-334-6168 WHEELER, SHARON........................................9-495-2815 WIENS, JORDEN..........................................9-376-5747 CELL...............................................9-246-3744 WILLIAMS, ERIC.........................................9-333-8911 CHRIS WILSON...........................................9-418-2107 WORK MANAGEMENT....................................... 9-392-1121 WUCKER, CAROL......................................... 9-376-2470 YOUNG, JANICE..........................................9-375-9983
. . . END OF NERDC INTERNAL PHONE NUMBER LIST . . .
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Agenda - June 6, 2002
1. Introduction to NERDC's BRP
2. Approval of NERDC's BRP
3. Add FCLA Equipment?
4. Add Server Farms?
5. Add OIT - Network Services Stuff?
6. Hardcopy to folks listed on page 6 - others?
7. Bill to negotiate MOU with Gary Mizell / Shands Health Care Data Center
8. Other
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NERDC Operations - Emergency Resources
Web Page Links available from NERDC Operations Emergency Resources.
NERDC Operations - Emergency Resourceshttp://nersp.nerdc.ufl.edu/~operdoc/emergency_resources.htm
NERDC Hurricane Planhttp://nersp.nerdc.ufl.edu/~operdoc/hurrplan.pdf
NERDC Business Resumption Planhttp://nersp.nerdc.ufl.edu/~operdoc/hurrplan.pdf
NERDC S600 Phone Listhttp://nersp.nerdc.ufl.edu/~operdoc/hurrplan.pdf
UF Emergency Management Resources - Web Pagehttp://www.ufl.edu/emerg.html
UF 2002 Natural Disaster Preparation Planhttp://www.ehs.ufl.edu/disasterplan/default.asp
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Florida Division of Emergency Management
http://www.floridadisaster.org/
William "Craig" FugateDirector of the Florida Division of Emergency Management
Division of Emergency Management 2555 Shumard Oak Boulevard
Tallahassee, Florida 32399-2100 850.413.9900
FL CH 2002-43 Contacts
Michael [email protected]
Michael [email protected]
Richard Cheek, AdministratorResponse [email protected](850) 922-74476-6-02 ... Back Monday
Karen Delimater, PlannerPrepardness [email protected](850) 413-98116-6-02 3 3:10pm
Provided course - at Hurricane Conference; ordered books for reprinting, will have some"materials" by July 1st, 2002 - and will send the Power Point Program from HurricaneConference.
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Title XVII Military Affairs And Related Matters CHAPTER 252 EMERGENCY MANAGEMENT
PART I GENERAL PROVISIONS (ss. 252.31-252.62)
PART II FLORIDA HAZARDOUS MATERIALS EMERGENCY RESPONSE ANDCOMMUNITY RIGHT-TO-KNOW ACT OF 1988 (ss. 252.81-252.90)
PART III EMERGENCY MANAGEMENT ASSISTANCE COMPACT (ss. 252.921-252.933)
PART IV ACCIDENTAL RELEASE PREVENTION AND RISK MANAGEMENTPLANNING (ss. 252.934-252.946)
PART I GENERAL PROVISIONS
252.365 Designation of emergency coordination officers.--
(1) The head of each executive department, the executive director of each watermanagement district, the Public Service Commission, the Fish and Wildlife ConservationCommission, and the Department of Military Affairs shall select from within such agency aperson to be designated as the emergency coordination officer for the agency and an alternate.
(2) The emergency coordination officer is responsible for coordinating with thedivision on emergency preparedness issues, preparing and maintaining emergency preparednessand postdisaster response and recovery plans for such agency, maintaining rosters of personnel toassist in disaster operations, and coordinating appropriate training for agency personnel.
(3) These individuals shall be responsible for ensuring that each state facility, suchas a prison, office building, or university, has a disaster preparedness plan that is approved by theapplicable local emergency management agency or the division.
(4) The head of each agency shall notify the Governor and the division in writing ofthe person initially designated as the emergency coordination officer for such agency and her orhis alternate and of any changes in persons so designated thereafter.
History.--s. 13, ch. 93-211; s. 130, ch. 95-148; s. 71, ch. 99-245.
Formatted and edited from:http://www.leg.state.fl.us/statutes/index.cfm?App_mode=Display_Statute&URL=Ch0252/ch0252.htm
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Appendix A
The following 4 documents are from the Florida Division of Emergency Management.
1. Sample Outline: Continuity of Operations (COOP) Plan
2. Sample: COOP Multi-Year Strategy and Program Management Plan
3. Sample: Continuity of Operations (COOP) Support Documents
4. Recommended Resources: Continuity of Operations (COOP)
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Sample Outline: Continuity of Operations (COOP) Plan
SECTION I: INTRODUCTION
I-1 PurposeI-2 Applicability and ScopeI-3 SuperscessionI-4 AuthoritiesI-5 ReferencesI-6 Policy
SECTION II: CONCEPT OF OPERATIONS (CONOP)
II-1 ObjectivesProvides outline of purpose and intentions of plan.
II-2 Planning ConsiderationsAssumptions used to develop basis of execution of plan.
II-3 COOP ExecutionEstablishes scenarios under which the plan would be activated
II-4 Time-Phased ImplementationActivation of partial functions of the COOP plan to meet the threat level and to prepare for a transition tofull alternate operations.
II-5 Key StaffProvides organizational structure of leadership and specialized functions down to the bureau/unit level. Thiswill be modified specifically for your organization and your organization may have dual responsibilities in anemergency situation. Determination of responsibilities through the identification of mission essential functionswill establish the plan framework.
II-6 Alternate FacilitiesIdentification of site (primary and secondary) capable of supporting agency operations.
II-7 Mission Essential FunctionsIdentification and prioritization of those functions that enable the organization to provide vital services,exercise of civil authority, maintain the safety and well-being of the general populace, and sustain theindustrial and economic base in an emergency.
II-8 Delineation of Mission Essential Functions Determination of organizational responsibility for ensuring continued provision of essential functions.
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II-9 Warning ConditionsEstablishes parameters of alert and notification of key staff in all scenarios to include, duty and non-dutyhours and with or without warning.
II-10 Direction and ControlDocumented Authorized successors at least three-levels deep at any point where policy and directionalfunctions are carried out.
II-11 Operational HoursEstablishes per circumstance, work times both emergency and non-emergency.
II-12 Alert and NotificationProcedures for contacting both essential and non-essential personnel during any warning conditions whichinclude checklists and notification lists.
SECTION III: RESPONSIBILITIES AND PROCEDURES
III-1 State Emergency Response Team ProceduresYour agency will have specialized lists of responsibilities based on unique organizational structure to the unit-level and be based on the mission essential functions.
A. State Coordinating Officer ResponsibilitiesB. State Emergency Response Team Chief ResponsibilitiesC. General Counsel ResponsibilitiesD. Public Information ResponsibilitiesE. Operations Section ResponsibilitiesF. Information and Planning Section ResponsibilitiesG. Logistics Section ResponsibilitiesH. Administration Section ResponsibilitiesI. Recovery Transition Team Responsibilities
III-2 Alternate Relocation Point Facility Manager ResponsibilitiesDetails the role of the Facility Manager at the alternate relocation point and provides guidance for theactivation of the facility.
III-3 Personnel CoordinationIdentification of key staff to support operations and communications procedures to contact and/or provideinformation to non-essential staff.
III-4 Vital Records and DatabasesPre-positioning of emergency operating records and legal and financial documents regardless of media, essentialto the continued functioning of an organization during and after an emergency. NOTE: Support can be
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obtained from the Bureau of Archives and Records Management.
III-5 Pre-Positioned ResourcesResources necessary to perform essential functions which will be pre-identified and maintained at the alternatefacilities.
III-6 Drive-Away KitsPre-packaged supplies, equipment, and other logistical support which will ensure the performance of essentialfunctions
III-7 Telecommunications and Information Technology SupportEstablishes the provision for continued telecommunications and computer staff support.
III-8 Transportation, Lodging, and FoodEstablishes provision for logistical support to key staff operating at alternate facilities which may requireshort-term travel status when facility is beyond commuting distances to residence. This can be achieved throughvendor support when necessary, for example, hotels, catering, etc.
III-9 Security and Access ControlsInstitutes policies for the security of primary and alternate facilities during emergency and non-emergencysituations and includes provisions for identifying access restrictions. The security procedures should be able toaccommodate all-hazards.
III-10 Personal PreparednessEstablishes criteria for “personal go-kits” which should include other than official items to include, clothing,medications, personal hygiene products, etc.
III-11 Site-Support ProceduresIdentifies the initial requirements for receiving, supporting, and relocating the key staff.
III-12 Mobile Command CapabilitiesDescribes the role of mobile communications for direction and control for the SERT and the capabilities ofthe vehicles.
SECTION IV: PHASE I – ACTIVATION
IV-1 Alert and Notification ProceduresEstablishes specific actions to alert and notify key staff, non-essential personnel, and critical customers thatCOOP activation is imminent.
IV-2 Initial ActionsSpecific actions to terminate primary operations and activate key staff, communications links, and thealternate facility.
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IV-3 Activation Procedures Duty HoursProvides specific actions for an efficient and complete transition of direction and control from primary facilityto the alternate facility, and includes measures for security at both sites. The procedures should becomplementary to your organization’s Building Evacuation Plans.
IV-4 Activation Procedures Non-Duty HoursDetails key staff notification when not at primary site.
IV-5 Deployment and Departure Procedures – Time-Phased OperationsAllowances for partial pre-deployment of any essential functions which are critical to operations anddetermination should be based on the level of threat. Establishes administrative procedures to allow for traveland transportation to the alternate facility.
IV-6 Transition to Alternate OperationsEstablishes the minimum standards for communication, direction and control to be maintained until thealternate facility is operational.
IV-7 Site-Support ResponsibilitiesActivation of alternate facility, procedures should include provision for notification to alternate facilitymanager to ready site for operations.
SECTION V: PHASE II – ALTERNATE OPERATIONS
V-1 Execution of Mission Essential FunctionsPerformance of any essential functions determined to be critical to operations.
V-2 Establishment of CommunicationsRe-establish normal lines of communication to all critical customers.
V-3 Contingency Staff ResponsibilitiesAssign responsibilities to key staff to perform mission essential functions. Advance Team and COOP Teamroles and responsibilities should be included.
V-4 Augmentation of Staff Determine if current staffing meets the workload to perform mission essential functions, and activateadditional staff as necessary.
V-5 Amplification of Guidance to Essential and Non-Essential PersonnelProvide additional guidance to all personnel in regards to duration of alternate operations and includepertinent information on payroll, time and attendance, duty assignments, etc.
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V-6 Development of Plans and Schedules for Reconstitution and TerminationImmediately begin preparation of communication and vital records and databases procedures to transfer backto primary facility. Circumstances may dictate that a new primary facility is designated and subsequentlyoccupied.
SECTION VI: PHASE III – RECONSTITUTION AND TERMINATION
VI-1 OverviewProvides general guidance and policy on ending alternate operations and returning to a non-emergency statusat the designated primary facility.
VI-2 ProceduresEstablishes specific actions to ensure a timely and efficient transition of communications, direction and control,and transfer of vital records and databases to primary facility.
VI-3 After-Action Review and Remedial Action PlansDevelop task force to assess all phases and elements of the alternate operations and provide specific solutionsto correct any areas of concern.
ANNEX A: DEFINITIONS AND TERMSProvide terms and acronyms unique to COOP documentation.
ANNEX B: ACCOMPANYING STANDARD OPERATING PROCEDURES MATRIXProvides a listing of support documents determined to be necessary for the successful execution of the COOP
Plan.
ANNEX C: MISSION ESSENTIAL FUNCTIONSSpecific to your agency and will be developed by your organization to the unit-level.
ANNEX D: RELOCATION GROUP STAFF MATRICESSpecific to your agency and will be developed by your organization. The key staff should bedetermined by mission essential functions and assigned to qualified individuals.
ANNEX E: ORDERS OF SUCCESSIONSpecific to your agency and will be developed by your organization. This should be preparedin coordination with legal counsel.
ANNEX F: DELEGATIONS OF AUTHORITYSpecific to your agency and will be developed by your organization. This should be preparedin coordination with legal counsel.
ANNEX G: DESIGNATED ALTERNATE FACILITIES
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Specific to your agency and will be designated based on consideration of mission essentialfunctions and be able to accommodate key staff. FEMA issued FPC 67 which providesconsiderations for determining appropriate facilities.
ANNEX H: INTEROPERABLE COMMUNICATIONSSpecific to your agency and will be developed by your organization. Careful consideration ofredundant capabilities should be included in selection of communications equipment.
ANNEX I: VITAL RECORDS AND DATABASESSpecific to your agency and will be identified based on consideration of mission essentialfunctions. The Florida Bureau of Archives and Records Management has guidancedocumentation determination.
ANNEX J: TESTS, TRAINING AND EXERCISESSpecific to your agency and will be established to train and orientate key staff, validateplans and procedures, and test equipment. FEMA issued FPC 66 which providesconsiderations for determining appropriate facilities.
ANNEX K: MULTI-YEAR STRATEGY AND PROGRAM MANAGEMENT PLANSpecific to your agency and will be prepared to ensure maintenance, operation, and fundingfor a viable COOP capability.
ANNEX L: ORGANIZATIONAL COOP IMPLEMENTATION PLANSSpecific to your agency. Multiple plans will be developed to ensure that each organizationalelement to the unit-level will have plans to establish a viable COOP capability)
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Sample: COOP Multi-Year Strategy and Program Management Plan
Creation of a Continuity of Operations (COOP) Multi-Year Strategy and Program Management Plan is critical todeveloping and managing a viable agency COOP capability. The Strategy and Management Plan will assistEmergency Coordination Officers (ECOs) and other COOP planners to define short and long-term COOP goals andobjectives. The plan should develop requirements, identify tasks and milestones, and outline a plan of action toaccomplish the tasks within an established schedule. Additionally, it will provide a common basis and informationalformat for developing and defending COOP budget submissions. Under each section in the outline are suggestedquestions, data, or topics for inclusion or discussion. Agencies are encouraged to use the format in preparing theirStrategy and Management Plans.
I. Requirements
This section should reference: general requirements related to COOP planning in Florida Statutes; Florida Division ofEmergency Management guidance; and any agency-specific requirements, programs, and activities. The section also shouldaddress internal agency coordination of any related activities, such as critical infrastructure, counterterrorism or consequencesof terrorism activities, etc.
II. Elements of Viable COOP Capability
A. Plans and Procedures
1. OverviewBriefly describe/summarize the various elements contained under the category of Plans and Procedures(e.g., identification of mission essential functions, delegations of authority, orders of succession,warning/notification procedures, COOP plan activation procedures, communications with employees,an other applicable support documents).
2. Summary of RequirementsBriefly summarize the end state to be achieved in the Plans and Procedures category. What is thetimeline for full completion of plans and procedures? What general level of readiness will be sought forspecific Plans and Procedures elements within the next year? How often will plans be updated?
3. Current Capability/Program StatusProvide current status of agency Plans and Procedures. Are COOP plans complete? Have essentialfunctions been identified and prioritized? Are employee notification rosters current? Have orders ofsuccession been created? Have delegations of authority been researched and generated? Do plans requireupdating?
4. Future Requirements/TasksList specific tasks, dates, and responsibilities (such as by office/organization within the agency) requiredto meet the end state or level of readiness noted in Item A2 above. This section should contain concretegoals and milestones.
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B. Alternate Facilities
1. OverviewBriefly describe/summarize the various elements contained under the category of Alternate Facilities(e.g., sufficient space, adequate operations support arrangements, ability to sustain operations for up to30 days, etc.).
2. Summary of RequirementsBriefly summarize the end state to be achieved in the Alternate Facilities category. When will alternatefacility(ies) be fully operationally capable? What general level of readiness will be sought for specificAlternate Facilities elements within the next year? Will alternate facility(ies) need to be enhanced,modified, or refurbished? Over what time period? What ultimate capability is required?
3. Current Capability/Program StatusProvide current status of agency Alternate Facility(ies). Have they been located and secured? Do theyrequire upgrade/modification? Are they of sufficient size to accommodate all COOP contingency staffemployees? Are operations support arrangements at the alternate facilities in order?
4. Future Requirements/TasksList specific tasks, dates, responsibilities (such as by office/organization within the agency) required tomeet the end state or level of readiness noted in Item B2 above. This section should contain concretegoals and milestones.
C. Interoperable Communications
1. OverviewBriefly describe/summarize the various elements contained under the category of InteroperableCommunications (e.g., capability to communicate with employees, management, other Federal agencies,critical customers; identification of voice, fax, data, secure and non-secure communications requirements,etc.).
2. Summary of RequirementsBriefly summarize the end state to be achieved in the Interoperable Communications category. Whatlevel of communications capability in each media is required within the next 1 year, 2 years? Willexisting communications capabilities at the alternate facility(ies) require upgrade or replacement in thefuture? Within what time period? What ultimate capability is required?
3. Current Capability/Program StatusProvide current status/capabilities of agency Interoperable Communications at the alternate facility(ies).
4. Future Requirements/Tasks
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List specific tasks, dates, responsibilities (such as by office/organization within the agency) required tomeet the end state or level of readiness noted in Item C2 above. This section should contain concretegoals and milestones.
D. Vital Records and Databases (Access and Protection)
1. OverviewBriefly describe/summarize the various elements contained under the category of Vital Records andDatabases (e.g., identification and protection of vital records, systems, and equipment; means of accessingrecords, etc.).
2. Summary of RequirementsBriefly summarize the end state to be achieved in the Vital Records and Databases category. Whatgeneral level of readiness will be sought for specific Vital Records and Databases elements within thenext year? Will new means of transferring vital records to the alternate facility(ies) be implemented? Over what time period? What ultimate capability is required?
3. Current Capability/Program StatusProvide current status/capabilities of the agency to access and protect records, systems, and databasesrequired to perform essential functions at the alternate facility(ies).
4. Future Requirements/TasksList specific tasks, dates, responsibilities (such as by office/organization within the agency) required tomeet the end state or level of readiness noted in Item D2 above. This section should contain concretegoals and milestones.
E. Test, Training and Exercise
1. OverviewBriefly describe/summarize the various elements contained under the category of Tests, Training andExercises (e.g., periodic testing of systems and procedures, training/orientation for COOP emergencypersonnel, exercise plans, etc.).
2. Summary of RequirementsBriefly summarize the end state to be achieved in the Tests, Training and Exercises category. Whatgeneral level of readiness will be sought for specific Tests, Training and Exercises elements within thenext year? How many employees require training/orientation on their emergency duties? What long-term training and exercise plans will be developed? Over what time period? What ultimate capabilityis required?
3. Current Capability/Program Status
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Provide current status/capabilities of the agency in the area of Tests, Training and Exercises foremployees expected to perform essential duties at the alternate facility(ies) under COOP conditions.
4. Future Requirements/TasksList specific tasks, dates, responsibilities (such as by office/organization within the agency) required tomeet the end state or level of readiness noted in Item E2 above. This section should contain concretegoals and milestones.
F. Logistics and Administration
1. OverviewBriefly describe/summarize the various elements contained under the category of Logistics andAdministration (e.g., drive-away kits, office equipment and supplies, medical supplies, etc.).
2. Summary of RequirementsBriefly summarize the end state to be achieved in the Logistics and Administration category. Whatlevel of logistical support is required within the next 1 year, 2 years? Will existing resources currentlyavailable within the organization be sufficient or will additional supplies/equipment be required andat the alternate facility(ies) and will supplies/equipment require upgrade or replacement in the future? Within what time period? What ultimate capability is required?
3. Current Capability/Program StatusProvide current status/capabilities of the agency in for the assets in the Logistics and Administrationcategory at the alternate facility(ies) under COOP conditions.
4. Future Requirements/TasksList specific tasks, dates, responsibilities (such as by office/organization within the agency) required tomeet the end state or level of readiness noted in Item F2 above. This section should contain concretegoals and milestones.
G. Security
1. OverviewBriefly describe/summarize the various elements contained under the element of Security (e.g.,operational, physical, cyber, and access controls).
2. Summary of RequirementsBriefly summarize the end state to be achieved in Security category. What level of protection and security is required within the next 1 year, 2 years? Will existing resources currently available within theorganization be sufficient or will additional equipment, personnel, and supplies be required and at thealternate facility(ies)? Within what time period? What ultimate capability is required?
3. Current Capability/Program Status
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Provide current status/capabilities of the agency in the area of Security of the employees expected toperform essential duties at the alternate facility(ies) under COOP conditions.
4. Future Requirements/TasksList specific tasks, dates, responsibilities (such as by office/organization within the agency) required tomeet the end state or level of readiness noted in Item G2 above. This section should contain concretegoals and milestones.
III. Resource Requirements
The below suggested format, replicating those categories listed on the COOP, will permit presentation of consistent andmutually supportive rationale and justification of COOP program funding requirements (including labor costs) for review.Adequate multi-year budget forecasts also will greatly assist in coordinating and sustaining a viable COOP capability inconjunction with related efforts in the areas of critical infrastructure protection, counterterrorism, and other associatedprograms.
CurrentFY
CurrentFY+1
CurrentFY+2
CurrentFY+3
CurrentFY+4
Plans and Procedures
Alternate Facilities
InteroperableCommunicationsVital Records/DatabaseAccess/ProtectionTest, Training and Exercise
Logistics and Administration
Security
Other
IV. Management and Policy Issues
Address any agency-specific issues, such as:
• Resource requirements• Internal policies, manuals, directives• Management responsibilities• Internal coordination of COOP planning with other activities, such as critical infrastructure
protection or counter-terrorism or terrorism preparedness management efforts.
V. Schedule for Completion
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Summarize key tasks and dates in chronological order, including when management will review and approveCOOP plans and procedures. Detailed program management charts (e.g., Gantt or PERT charts) may beattached to this plan, as appropriate.
VI. Approval
Signature/Approval of Multi-Year Strategy and Program Management Plan by appropriate official.
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Sample: Continuity of Operations (COOP) Support Documents
The following plans, procedures, and checklists are support documents which record the operationalprocesses and implementation actions required to execute a COOP Plan. A viable COOP capabilityis dependent upon the following:
• Maintained a high-level of readiness;
• Capable of implementation both with and without warning;
• Operational no later than six hours after activation;
• Maintain sustained operations for up to 30 days; and,
• Take maximum advantage of existing government infrastructures.
When developed, these documents will ensure that a comprehensive and viable COOP
program is in place and capable for execution. These documents will ensure that the
organization is able to perform its mission essential functions in all-hazard scenario
independent of their primary operating facility. As always, each organization will have to
make an independent determination of what documents are applicable to their specific COOP
program and their unique organization operations and functions. Recommended support
documents include, but are not limited to the following:
• COOP Alert and Notification Checklist and Procedures
• COOP Activation Checklists and Procedures
• Site-Support Procedures (for each individual site option)
• Resource Acquisition Standard Operating Procedures (SOP)
• Building Evacuation Plan
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• Assembly Site(s) and Deployment SOP
• Family Preparedness Plan
• Protection and Safeguarding of Vital Records and Databases
• Order of Succession Implementation in Emergency Conditions SOP
• Communication to Critical Customers SOP
• Contingency Procedures for Availability of Vital Records and Databases
• Annual Review and Remedial Action Plan
• Pre-positioned Resources and Drive-away Kit Standards
• Advance Team COOP SOP
• COOP Team SOP
• Office Complex Vulnerability Assessment
• Organizational Work Unit COOP Implementation Plans
• Relocation Group Rosters and Updates
• Logistics Mobile Communications Support SOP
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Recommended Resources: Continuity of Operations (COOP)
State of Florida
Sections 252.31 – 252.62, Florida Statutes (Emergency Management Act)
Sections 14.055 – 14.056, Florida Statutes (Governor)
Sections 22.01 – 23.127, Florida Statutes (Emergency Continuity of Government)
Executive Order 80-29 (Disaster Preparedness), dated April 14, 1980
Executive Order 87-57 (State Emergency Response Commission), dated April 17, 1987; as updatedby Executive Orders 98-153 and 98-155
Executive Order 01-262 (Emergency Management), dated September 11, 2001
Executive Order 01-300 (Domestic Security), dated October 11, 2001
Chapter No. 2001-361, Florida Law (Public Records/Security System Plan), dated December 10,2001
Chapter No. 2001-365, Florida Law (Domestic Security/Counter-terrorism), dated December 10,2001
Chapter No. 2001-366, Florida Law (Domestic Security/Counter-terrorism), dated December 10,2001
Senate Bill 1634 (Relating to Disaster Preparedness), 2002 Session
House Bill 0727(Relating to Domestic Security/Terrorism), 2002 Session
OtherAmerican Red Cross: Emergency Management Guide for Business and Industry
National Fire Protection Association – NFPA 1600: Standard on Disaster/EmergencyManagement and Business Continuity Programs, 2000 Edition
Federal Preparedness Circular 65 Federal Executive Branch Continuity of Operations (COOP),July 26, 1999
Federal Preparedness Circular 66 Test, Training, and Exercise (TT&E) Program for Continuityof Operations (COOP), April 30, 2001
Federal Preparedness Circular 67 Acquisition of Alternate Facilities for Continuity of Operations(COOP), April 30, 2001