north carolina central university distance education “because your education shouldn’t have...

What makes DE work @ NCCU?

• Training/Development

• Faculty and Student Support

• Collaboration with Academic Units and Departments


Training/Development

• Instructional Technologists (2)

• 5-day Summer Workshop

• One-on-one Sessions

• Group/Department Sessions

• Ongoing Training– Getting Started w/Blackboard– Managing the Grade Center– Creating Assessments


Training/Development

• Online Course Readiness Checklist

• Stipends for development

• QM Rubric/Peer Reviewer Course

• Collaboration with the Office of Faculty Development and Instructional Media–Multimedia Designer– Faculty Fellows


• Quality Matters (QM)– 40 item rubric– 3 reviewers (one from another institution)– Areas rated

• Course Overview and Introduction• Learning Objectives • Assessment and Measurement• Resources and Materials• Learner Interaction• Course Technology• Learner Support• ADA Compliance

Standards for Quality Online Courses


Faculty and Student Support

• Blackboard Student Orientation

• Elluminate Live

• 24/7/365 Help Desk

• SMARTHINKING

• Grades First

• DE Coordinators and Advisors in Academic Units


Faculty and Student Support

• Division of Extended Studies– DE Faculty Support Coordinator– DE Student Support Coordinator– DE Faculty Mentor Program (Fall 2011)– DE Librarian (July 2011)

• Updates and Announcements– Twitter– Facebook


Collaboration

• Student Affairs– Admissions– Scholarship and Student Aid

• Service Units– Student Accounting– Registrar– Bookstore– Information Technology Services– Library

• Campus Committees


Collaboration• Office of Accreditation

– UNC General Administration– SACS– Quality Enhancement Plan

• DE Coordinators & Advisors Meeting– Every semester– Provide updates– Address issues/concerns– Discuss assessment results

• DE Information Session– Hosted by Chancellor Nelms– Fall 2010


Challenges• Shifting the culture to recognize DE students as

NCCU students

• Adapting to the new “breed” of students

• Customizing degree program offerings (going beyond the traditional business model)

• Providing training/development at the best time for faculty

• Resources (human and fiscal)

• Paying DE faculty (In-load vs. Overload)


What Will it Take to be Successful?

• Flexibility in Degree Program Offerings– Executive Programs– Non-traditional formats – Off-campus, online, part-time

• Enhanced Student Services for Online Enrollees

• Re-image (more convenient and more open)

• Competitive Tuition Rates

• Support, Support, Support!


“Many colleges that have focused on a residential, four-year model will find that they need to attract more adult

students, more part-time students, and more students who will want all or many of their courses online.”

-The College of 2020: Students, Chronicle Research Services, June 2009


“Online enrollments have continued to grow at rates far in excess of the total higher education student

population. Over 3.9 million students were taking at least one online course during the fall 2007 term; a 12

percent increase over the number reported the previous year.”

-Staying the Course: Online Education in the United States, the Sloan Consortium, November 2008

north carolina central university distance education “because your education shouldn’t have...

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