noc help-desk

9
NOC help desk http://www.concordantonetech.com/

Upload: concordantone

Post on 15-Apr-2017

396 views

Category:

Services


0 download

TRANSCRIPT

Page 1: Noc help-desk

NOC help desk

http://www.concordantonetech.com/

Page 2: Noc help-desk

About Us•ConcordantOne Tech Pvt Ltd is a global technical consulting and support company.

•Our competencies in domains like IT Infrastructure Management, Outsourcing Services, IT Infrastructure Implementation, Value-added Support has helped us to scale up as IT support partner of choice for international and multi-national companies in India and around the world.

•We employ a unique blend of expertise, experience and client empathy to devise and deploy cutting edge IT support systems meant exclusively for your enterprise needs.

http://www.concordantonetech.com/

Page 3: Noc help-desk

NOC Services for MSP’s & Technology Firms

Network Operations Center or NOC services involve Proactive Monitoring and Management of your network infrastructure.

While NOC was originally derived for application in the telecommunications industry, with increasing importance and reliance on IP Networks, Outsourced NOC services have also expanded to domains such Finance, Banking, Manufacturing, Technology, Retail and Life Sciences using IT systems.

ConcordantOne Tech has proven expertise in Network Operations Management (NOC).

http://www.concordantonetech.com/

Page 4: Noc help-desk

In recent months, the managed services market and the media -- including MSPmentor -- have sometimes lumped help desk services and NOC (network operations center) services together.

It's time to pause and remind MSPs: As you seek to more carefully manage customer infrastructure and individual users, you're going to need separate NOC and Help Desk services that are well coordinated with one another.

NOC and IT Help Desk Services Ain't the Same

http://www.concordantonetech.com/

Page 5: Noc help-desk

Proactive Maintenance and Support

Our NOC team can handle most of your NOC tasks like managing regular alerts, checks and remediation, patch management, securing your network, application installation, upgrades and deployment. Along with that we also provide on-demand support for all sorts of server/workstation issues such as break/fix tasks, application maintenance, high-end troubleshooting and much more.

http://www.concordantonetech.com/

Page 6: Noc help-desk

Benefits of Our IT Support Service•Reduced Costs  •Increased Availability•Increased Business Agility•Reduced Risk

http://www.concordantonetech.com/

Page 7: Noc help-desk

What we can achieve for you?•24/7 Alert Validation•Alert Management with Complete Remediation•Backup Management•Performance monitoring•Patch Management•Anti-Virus Monitoring•Anti-spam Monitoring•After-hours Maintenance•RMM and PSA Deployment and Integration

http://www.concordantonetech.com/

Page 8: Noc help-desk

Contact Us

CONCORDANT ONE TECH PVT. LTD.OUR INDIA OFFICE:Office no 193, Janwadi Near Mafco Company Senapati Bapat Road; PUNE

OUR US OFFICE:20 California St. 7th FLSan Francisco, CA 94111

http://www.concordantonetech.com/

Page 9: Noc help-desk

THANK YOU!!!http://www.concordantonetech.com/