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Page 1: NIMS Smart Solutions...Critical Thinking Judgement or decisions Compliance: Full or Partial demand of duty Evaluation: Method(s) to validate the duty ©NIMS Nov. 2019 Benefits to Smart

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NIMS Smart Solutions

June 2020

Page 2: NIMS Smart Solutions...Critical Thinking Judgement or decisions Compliance: Full or Partial demand of duty Evaluation: Method(s) to validate the duty ©NIMS Nov. 2019 Benefits to Smart

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Page 3: NIMS Smart Solutions...Critical Thinking Judgement or decisions Compliance: Full or Partial demand of duty Evaluation: Method(s) to validate the duty ©NIMS Nov. 2019 Benefits to Smart

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Improving performance goes beyond establishing

training programs. Training alone rarely closes the gap

between current and desired performance. This rarity is

due to not having a reliable method to validate training.

©NIMS Nov. 2019

Page 4: NIMS Smart Solutions...Critical Thinking Judgement or decisions Compliance: Full or Partial demand of duty Evaluation: Method(s) to validate the duty ©NIMS Nov. 2019 Benefits to Smart

Ultimately, employers care about…

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Performance…

and performance requires valid training

©NIMS Nov. 2019

Page 5: NIMS Smart Solutions...Critical Thinking Judgement or decisions Compliance: Full or Partial demand of duty Evaluation: Method(s) to validate the duty ©NIMS Nov. 2019 Benefits to Smart

NIMS Overview

What We DoValidate training and performance with practical experiences that reflect what employees will face on the job.

How We Do ItWith our New Smart Solutions:

Smart Standards

Smart Performance Measures

Smart Training Principles

5©NIMS Nov. 2019

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Concepts Of How We Do It

©NIMS Nov. 2019

Page 7: NIMS Smart Solutions...Critical Thinking Judgement or decisions Compliance: Full or Partial demand of duty Evaluation: Method(s) to validate the duty ©NIMS Nov. 2019 Benefits to Smart

Duty

Duty

Duty

Duty

Duty

Duty

Duty

Duty

Duty

Duty

Duty

Duty

Roles

Smart Standards Role Building Concept

©NIMS Nov. 2019 7

Duty

Duty

Duty

Duty

Duty

Duty

Duty

Duty

Duty

Duty

Duty

Duty

Duty

Duty Duty

Duty

Duty

Duty

Duty

Building Your Roles

Page 8: NIMS Smart Solutions...Critical Thinking Judgement or decisions Compliance: Full or Partial demand of duty Evaluation: Method(s) to validate the duty ©NIMS Nov. 2019 Benefits to Smart

Smart Performance Measures

©NIMS Nov. 2019 8

Duties Duties DutiesPerformanceRaytheonK&B IndustriesParker Hannifin

What’s your Expression of Performance?

Page 9: NIMS Smart Solutions...Critical Thinking Judgement or decisions Compliance: Full or Partial demand of duty Evaluation: Method(s) to validate the duty ©NIMS Nov. 2019 Benefits to Smart

Smart Training Principles

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Machining

Robotics

Automation

AutomationRobotics

Machining

©NIMS Nov. 2019

One-Size-Fits-All Training

Smart Training Principles

CustomizeYour

Training

Smart Training Principles

Page 10: NIMS Smart Solutions...Critical Thinking Judgement or decisions Compliance: Full or Partial demand of duty Evaluation: Method(s) to validate the duty ©NIMS Nov. 2019 Benefits to Smart

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How It All Works Together

©NIMS Nov. 2019

Page 11: NIMS Smart Solutions...Critical Thinking Judgement or decisions Compliance: Full or Partial demand of duty Evaluation: Method(s) to validate the duty ©NIMS Nov. 2019 Benefits to Smart

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Expressions

©NIMS Nov. 2019

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Smart Standards Deep Dive

©NIMS Nov. 2019

Page 13: NIMS Smart Solutions...Critical Thinking Judgement or decisions Compliance: Full or Partial demand of duty Evaluation: Method(s) to validate the duty ©NIMS Nov. 2019 Benefits to Smart

Smart Standards Framework

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Duties are one pagers (see diagram)

Duties are individual Standards

Duties state minimum performance (not specs)

Duties are used to select design performance measures (PMs)

Duties are organized into Industry Roles

Credentials are aligned to Industry Roles

Roles are not identified by complexity levels

Complexity is expressed through PMs

Knowledge requirements are listed by Role

Standards are dynamically updated

XXXX Standard

Role:Duty Area:Duty 1.01:

Responsibility: Description of the duty in 100 words or less

Resources:Resources available to perform the duty

Performance:Practical

Learned behaviors

Critical ThinkingJudgement or decisions

Compliance:Full or Partial demand of duty

Evaluation:Method(s) to validate the duty

©NIMS Nov. 2019

Page 14: NIMS Smart Solutions...Critical Thinking Judgement or decisions Compliance: Full or Partial demand of duty Evaluation: Method(s) to validate the duty ©NIMS Nov. 2019 Benefits to Smart

Benefits to Smart Standards

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Easy to interpret!Allows for a shift toward true competency-based trainingEasy customization while maintaining standardizationIdeal for adding or revising duties to keep pace with emerging technologies Organizes training into short-term tracks that are stackable into masterful

careers

©NIMS Nov. 2019

Page 15: NIMS Smart Solutions...Critical Thinking Judgement or decisions Compliance: Full or Partial demand of duty Evaluation: Method(s) to validate the duty ©NIMS Nov. 2019 Benefits to Smart

Machining Roles

CAM Milling Programmer

CAM Turning Programmer

CAM 5-Axis Milling Programmer

CNC 5-Axis Milling Operator

CNC 5-Axis Milling Specialist

CNC Milling Operator

CNC Milling Specialist

CNC Turning Operator

CNC Turning Specialist

CNC Operator

Manual Milling Specialist

Manual Turning Specialist

Benchwork Specialist

15©NIMS Nov. 2019

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Dimensional Measurements

Quality Technician

Quality Engineer

©NIMS Nov. 2019 16

Page 17: NIMS Smart Solutions...Critical Thinking Judgement or decisions Compliance: Full or Partial demand of duty Evaluation: Method(s) to validate the duty ©NIMS Nov. 2019 Benefits to Smart

Industrial Tech. Maintenance Roles

Maintenance Operations Specialist

Mechanical Systems Specialist

Hydraulic Systems Specialist

Pneumatic Systems Specialist

Electrical Systems Specialist

Electronic Control Systems Specialist

Process Control Specialist

Smart conversions will be completed by June 2020

©NIMS Nov. 2019 17

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Industry 4.0 Roles

i4.0 Production Specialist

i4.0 Maintenance Specialist

i4.0 Process Specialist

i4.0 Systems Integration Specialist

Standards will be ready for National validation by end of June 2020

18©NIMS Nov. 2019

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Smart Performance Measures Dive

©NIMS Nov. 2019

Page 20: NIMS Smart Solutions...Critical Thinking Judgement or decisions Compliance: Full or Partial demand of duty Evaluation: Method(s) to validate the duty ©NIMS Nov. 2019 Benefits to Smart

Smart Performance Measure

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Performance Measure:Framework for defining, validating and benchmarking performance

©NIMS Nov. 2019

Performance Agreement

Delivery

Reproduction

Project

Reports

Data

Performance Measure (PM)

Page 21: NIMS Smart Solutions...Critical Thinking Judgement or decisions Compliance: Full or Partial demand of duty Evaluation: Method(s) to validate the duty ©NIMS Nov. 2019 Benefits to Smart

Reports Structure

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YouEveryOneElse

Goal

You

EveryOneElse

Goal You EveryOneElse

Goal

You

EveryOneElse

Goal You EveryOneElse

Goal

Ideal Performance

Possible Patterns of Performance

©NIMS Nov. 2019

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Benefits to Customized PMs

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Provides choices for organizations while remaining standardizedAllows student pipelines to build portfolios of experiences relevant for to

local employersIncreases employer’s community engagementRelevant to the performance needs of each communityAccess to NIMS digital benchmarking tool

©NIMS Nov. 2019

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Smart Training Principles Dive

©NIMS Nov. 2019

Page 24: NIMS Smart Solutions...Critical Thinking Judgement or decisions Compliance: Full or Partial demand of duty Evaluation: Method(s) to validate the duty ©NIMS Nov. 2019 Benefits to Smart

Smart Training Principles

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1. Train from the END2. Stakeholder Environment3. Separate Trainers and Evaluators4. Dual Training Environments5. True Competency-Based 6. True Performance Validation7. Win-Win

©NIMS Nov. 2019

Actual Desired

Ideal Training Behavior

ActualDesired Actual

Desired

Possible Patterns of Training BehaviorContact NIMS for a free Self-Evaluation

Page 25: NIMS Smart Solutions...Critical Thinking Judgement or decisions Compliance: Full or Partial demand of duty Evaluation: Method(s) to validate the duty ©NIMS Nov. 2019 Benefits to Smart

Benefits to Smart Training Principles

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Clearly defines the fundamentals of effective trainingDoes not decay over timeAdapts to emerging technologiesCustomizable to the needs of an organization or community

Page 26: NIMS Smart Solutions...Critical Thinking Judgement or decisions Compliance: Full or Partial demand of duty Evaluation: Method(s) to validate the duty ©NIMS Nov. 2019 Benefits to Smart

Employer Engagement Process

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Self-Evaluation Role Building Expressions

Train-the-Trainer

EnhancementsRecognitionPost-Evaluation

©NIMS Nov. 2019

Performance Measures

Page 27: NIMS Smart Solutions...Critical Thinking Judgement or decisions Compliance: Full or Partial demand of duty Evaluation: Method(s) to validate the duty ©NIMS Nov. 2019 Benefits to Smart

Takeaways

Smart Standards:Are role based (not occupational based)Are dynamically updatedAre customized and standardized

Smart Training Principles:Are universal and timeless constantsAre personal training settingsAre used to stabilize training quality and intensity to maximize return on investment

Smart Performance Measures:Reveal END performanceProvides clarity, transparency, and unification for communitiesMeasures the performance of all stakeholdersAre customized and standardized

27©NIMS Nov. 2019

Page 28: NIMS Smart Solutions...Critical Thinking Judgement or decisions Compliance: Full or Partial demand of duty Evaluation: Method(s) to validate the duty ©NIMS Nov. 2019 Benefits to Smart

For more information contact us

703-352-4971 (office)

[email protected]

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Q & A

©NIMS Nov. 2019