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Nielsen User Guide
Log New Hours
Table of Contents
Search For a Volunteer Event
Create Event (Recruit)
Search in Priority Areas
Click on the section you would like to ‘jump to’ to learn more.
Setup a Profile
Find a Charity
Select an Office & ERG Group
Manage Groups
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How To: Setup a Profile
Get Started
‘My Info’
Add Your Profile Photo
‘My Organizations’
Your profile is a place to share more information about yourself, manage
favorite charities, privacy settings and community messaging.
Profile Settings
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1. Click on your Name in the top left
corner to access your profile
How To: Setup a Profile Get Started
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Your profile is a personal page where users
can tell their volunteerism story and support
their favorite organizations.
How To: Setup a Profile ‘My Info’
1. Click Edit on the sections of the info
page that you would like to fill in.
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1. Click Add Photo to add profile picture
2. Click Browse to search for a photo
from your computer
3. Check the Terms of Use and ‘Use As
My Profile Photo’
4. Pick a photo album to store your photo
5. Click Save then Done
How To: Setup a Profile Add Your Profile Photo
Adding a profile picture is optional. Users can
also upload additional photos to display in
their albums.
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1. Click Edit in the ‘My Organizations’
section to search for your favorite
organization by name or EIN
2. Click Select in the search results for
the organization you want to add as a
favorite
3. Press Save then Done
How To: Setup a Profile ‘My Organizations’
‘My Organizations’ is a place to select,
manage and display users favorite charities.
Note: Manually adding an organization on an event or
when logging hours (if not found in database) will not
show in “My Organizations”
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How To: Setup a Profile Settings
Settings allow users to manage their privacy and
customize the look and feel of their profile.
• The ‘Privacy’ section allows users to choose a public or
private profile setting
• The ‘Language’ section allows users to choose from eight
different language options
•The ‘Theme’ option allows users to change the color of your
profile background
1. Privacy: Click
Privacy, select
preferences, then
click Save
2. Language: Click
Language, select
preference, then
click Edit Language
3. Theme: Click
Theme, choose
color, then click
Save
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Locate a charity using our general and advanced search tools to learn more
about the organization and view the charity’s volunteer opportunities.
How To: Find a Charity
General Search
Advanced Search
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How To: Find a Charity General Search
1. Click the magnifying glass in
the top right corner of the page
-OR-
Select the Charities tab
2. Enter the charity name, then
click the magnifying glass to
search
NOTE: If you do not find your
charity, users can select “suggest a
new organization” or read search
tips located at the right of the of
page
Live chat and email options for support are
available if needed. Simply click the “Live
Chat” button or email our support directly at [email protected]
NOTE: If the organization can’t be
found, users can still create an
event or log their hours by clicking
“Add Your Own Organization”- See
Event and Log New Hours sections
for details.
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How To: Find a Charity Advanced Search
1. Select the preferred
organization from the
following filters:
Location- Select the
Country, State, and/or City
of the charity
Category- Select the
charity category from the
drop-down menu
Filter- Select each filter
based on your search
preference
2. Click magnifying glass to
Search
3. Click View Page next to
charity name to view the
organizations full charity
page
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‘My Events’ is your personal volunteer dashboard where you can log past
and future service hours. Log New Hours is a place to simply log the
volunteer hours that you have or plan on providing for an event.
How To: Log New Hours
Log New Hours
Manage Participants
Event Summary
Add Details
Return Home
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How To: Log New Hours Log New Hours
1. Click the Volunteer tab at
the top
2. Click Log New Hours
Log past and future events.
Users can go back to ‘My Events’
page to edit hours at any time.
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1. Enter the Number of Hours you have or
plan to volunteer
2. Enter the Event Name
3. Select a Participation Date and Time
Check Event Repeats if the event is recurring
4. Enter the event Address, Country,
State/Region, County, City & Zip
If this is a virtual event, click Virtual Event?
5. Click Select an Organization
Select the organization from your ‘Favorites’
OR
Search by name or EIN (advanced search is
available)
If you cannot locate your organization, Click
Add your own Organization, fill out the
organization information and click Save
Log Hours for Others- add others to event
Add More Details- add more event info
Done- if you are finished
How To: Log New Hours Event Summary
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1. Add a Description for your
volunteer event (optional)
2. Select your Event Category and
Type
3. Enter a Contact Name & Email
for the event (optional)
4. Verify your location details
5. Enter board membership details
(optional)
Log Hours for Others- add others to
event
Done- if you are finished
How To: Log New Hours Add Details
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1. Event creators and participants can edit their
participation information at any time from their “my
volunteering” dashboard and event creators can set
other participants as organizers, as well
2. To review your personal participation information/hours
please select your name under “Add Participants”
3. Select Add Participants to manage participants for
your individual event
• Click ‘Add Individual People’ to search for one
employee at a time
Search by name/email, click ‘Search’ then click
‘Add to Event’
• Click ‘Add Multiple People’ to download a
formatted Excel sheet to upload multiple people
at a time
• Click ‘Add Family & Friends’ to invite non-
Nielsen associates, like clients, to participate in
events. All non-Nielsen associates should sign
our event waiver before participation. Please
contact Nielsen Cares at
[email protected] for more
information.”
You now have the option manage participants if you have created
an individual event.
Note: Individual events will not appear on the Event Search. If
you would like your event to appear in the search, please see
instructions on how to “Create Event”
Add More Details- add more event info
Done- if you are finished
How To: Log New Hours Manage Participants
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Create Event(Recruit) is a way to create a volunteer event for others to join
and participate in. These events are available to search and join by other
employees. Event Organizers have the ability to edit the information at any
time through the ‘My Events’ page.
How To: Create Event (Recruit)
‘My Volunteering’ – Create Event (Recruit)
Add More Details
Add More Details - Continued
Return Home
Manage Participants
Event Summary
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How To: Create Event (Recruit) ‘My Volunteering’
1. Click the Volunteer tab at the top
2. Click Create Event(Recruit)
Create an event for other
employees to join and participate.
Users can go back to My Events
page to edit hours at any time.
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1. Enter the Event Name
2. Select an Event Start/End Date and Time
- Check ‘Event Repeats’ if the event is recurring
- Select ‘Is your event ongoing?’ if the event continues
indefinitely
3. Select an Event Type and Category
4. Enter the event Address, Country, State/Region,
County, City & Zip
If this is a virtual event, click ‘Virtual Event’?
5. Click Select an Organization
Select the organization from your ‘Favorites’ OR
Search by name or EIN (advanced search is available)
If you cannot locate your organization, Click Add your
own Organization, fill out the organization information
and click Save
Manage Participants- add yourself or others
Add More Details- add more event info
Done- if you are finished
How To: Create Event (Recruit) Event Summary
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1. Add a Description for your volunteer
event (optional)
2. Add a Photo for the event, (optional)
Click Add A Photo select Browse, check the
disclaimer and click Save
3. Add a Document for the event (optional)
Click Add A Document select Browse, Name
your file and click Add
4. Contact Name & Email (optional)Check Show if you are the main contact or
click Add Contact Info to add an additional
person
5. Review your Location Details
6. Enter an Event Capacity (max number
of volunteers needed) or Unlimited
Volunteers
If you select an event capacity, select
‘Activate/Manage Waitlist’ -if the event fills
up, users can join a waitlist for the event OR
‘Disable Waitlist’ if you do not wish a have a
waitlist for the event
How To: Create Event (Recruit) Add More Details
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1. Activate Shifts & Activities if there are different
activities or duties for the event (optional)
Select Add Another Shift & Activity- Enter
Shift/Activity Name, Date/Time (or ongoing), enter a
Description, select the number of volunteers needed
and click Add Shift
2. Default Participation hours- All event creators should
set default participation hours for all events and can be
edited from the ‘my events’ page later on if needed
*Note: This is a really important step that is required
for all events.
3. Activate T-shirts by selecting the sizes that are
available within your company (optional).The sizes you
select will be the options available to participants.
*Note: Event creators are responsible for supplying t-
shirts for their events.
Manage Participants- add yourself or others
Done- if you are finished
How To: Create Event (Recruit) Add More Details - Continued
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1. If you are participating in the event, click Add
Yourself
Enter your hours, select a shift, t-shirt size (if
applicable) and board membership (if applicable)
and click Update
2. If you are adding people to your event, Select Add
Participants
• Click Add Individual People to search for one
employee at a time
• Click Add Multiple People to download a
formatted Excel sheet to upload multiple
people at a time
• Click Add Family/Friends to add individuals
who are outside the company. All non-Nielsen
associates should sign our event waiver before
participation. Please contact Nielsen Cares at
[email protected] for more
information.
3. To add participant details, select the Participants
name
Enter their hours, select a shift, t-shirt size (if
applicable) and board membership (if applicable)
and click Update - If you do not input these details,
the participant can edit this once they sign-up
How To: Create Event (Recruit) Manage Participants
Add More Details- add more event info
Done- if you are finished
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How To:
Search for a Volunteer Event
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To search for a volunteer event, there are multiple filters and tools to help
narrow your search and locate a volunteer event that best fits your criteria.
How To: Search for a Volunteer Event
‘My Volunteering’ – Search Events
Participate
Volunteer Type
Search Filters
Return Home
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How To: Search for a Volunteer Event ‘My Volunteering’
1. Click the Volunteer tab on the
left hand side then select Search
Events
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1. To search by term, enter text into
the top center field and click
Search
AND/OR
Filter volunteer events by Nielsen
Cares and External events by
checking the appropriate boxes
2. Click Update Search at bottom of
filter
To begin your search for events, you can
choose to select events by type.
How To: Search for a Volunteer Event Volunteer Type
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1. Filter your search by:
Open Events - events that still
need volunteers
Virtual Events – online only
Ongoing Events – Continues
indefinitely, no end date (this is
typically for skills based
volunteering events)
2. Narrow your search by selecting
an event start date, end date,
country, and/or city/state/zip
3. Click Update Search at bottom of
filter
How To: Search for a Volunteer Event Search Filters
Select search filters to narrow
down results and that best suit
your interest. Events can be
displayed on a Calendar and Map
view.
Note: “Show Events Near Me” will pull events in a 50 mile radius
of your location (location based on your zip code listed on Nielsen
HR file). If events are not appearing, please select “Find by
Location” default.
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1. Narrow your search by
Skills
2. Click Update Search at
bottom of filter
How To: Search for a Volunteer Event Search Filters
Select search filters to narrow
down results and that best suit
your interest. Events can be
displayed on a Calendar and Map
view.
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Users can search for an event and select if they would like to participate,
they can enter the details of the service they will provide along with other
event details
Participate in an Event
Participate – Open Event
View Event Page
Return Home
How To: Search for a Volunteer Event Participate
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1. Click Participate
Users can search for an event and
select if they would like to
participate, they can enter the
details of the service they will
provide along with other event
details
After selecting an event from the
event search, the event page will
display all information to participate.
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1. Click Default hours or I’m ready
to log hours
2. If applicable, select a
shift/activity you would like to
volunteer for (descriptions appear
under drop down)
3. Select your Board Membership
or Create New if you serve on the
board for the organization
(optional)
4. Click Submit
When an event is open (still needing
volunteers) it will take you to the
participant information form.
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How To:
Select an Office & ERG Group
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You can use these groups to organize and publicize events, communicate
updates to members, and share stories and photos of your impact.
Note: Nielsen Cares office leaders are group admins
How To: Select an Office & ERG Groups
Filter Groups and Join The Group
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How To: Select an Office & ERG Groups Filter Groups and Join The Group
1. Select the Offices & ERGs under the
Groups tab
2. Using the regional filters on the left,
you will be able to join your local
Nielsen Cares office group or ERG
3. Click on the office group or ERG name
to find out more details
4. Select Join The Group if it’s a good
match
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You can use these groups to organize events, communicate updates to
members, and share stories and photos of your impact. As a group admin,
you will be able to manage all aspects of your group page- edit the group
page, post group events, add photos and much more.
How To: Manage Groups
Edit Group Details
Return Home
Manage Group Members
Add an Event to the Group
Send Group Messages
Manage Organizations
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How To: Manage Groups
1. Select the Groups tab
and click My Groups
from the drop down
menu
2. Next to your group, click
Edit
Edit Group Details
Group Admins can make edits to
their Group page details
Note: Group admins are Nielsen
Cares office leaders or ERG
leaders
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How To: Manage Groups Edit Group Details
1. Edit your Group Name , Group
Description , Group Location-
including address, city, state,
country and contact information.
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2. Select your Group Privacy setting to
an ‘Open Group’ or ‘Closed Group’
3. Select your privacy setting to ‘allow
members to post photos/videos’ OR
‘Only admin can post photos/video’
4. Upload a document by selecting
Browse, select your document, name
your file (optional) and click AddDocument upload is optional
5. Click Save and/or View Group
How To: Manage Groups Edit Group Details
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How To: Manage Groups Manage Group Members
Group Admins can choose to
make other group members
admins with the ability to edit
and change the group page.
1. Select the Members tab
2. Next to the member, select
the drop down menu and click
Admin
3. The members name will then
appear under the Group
Administrator(s) box
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How To: Manage Groups Manage Group Members
Group Admins can invite other
employees to join the group. By
sending an invite, employees
have the option to join vs.
automatically being added.
1. Select the Members tab
2. Click Invite Others
3. You can People Search by name,
employee ID or email
AND/OR
Upload Mass People by using the
formatted Excel Sheet,
AND/OR
Select anyone that is in your
‘Current Network’
4. Add a Personal Message if the
message requires more information
(optional)
5. Click Send Message
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How To: Manage Groups Add an Event to the Group
1. Select the Groups tab and
click My Groups from the
drop down menu
2. Click on your group name
3. Under Group Events click
Search for Events to add
an event to the group
Group Admins can add an event
to their Group page
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How To: Manage Groups Add an Event to the Group
1. Search for the event you wish
to add to the group
2. Click on the event name from
your search results
3. Click Add to Group within the
event page
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How To: Manage Groups Add an Event to the Group
1. Select which group to add
the event to and click Save
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How To: Manage Groups Send Group Messages
1. Select the Groups tab and click
My Groups from the drop down
menu
2. Click on your group name
3. Select Send Message to
Group under Group Admin
Tools on your group page
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How To: Manage Groups Send Group Messages
1. Uncheck/Check individuals to
send your message to under
Participants
2. Compose your message and
click Send Message
The message will be sent to the
group members inbox as well as
leave a message in their ‘messages’
inbox within the community.
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How To: Search in Priority Areas
Priority Areas
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Users can learn about and participate in the areas that Nielsen has set as a priority to
support. Nielsen Cares has identified the following 4 priority areas on which to focus our
efforts: Education, Diversity & Inclusion, Hunger & Nutrition, and Technology. We’re also
committed to making a positive impact in the area of Environmental Sustainability.
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How To: Search in Priority Areas Priority Areas
1. Select Priority Areas from
the top
2. Choose a Nielsen Cares
priority area to learn the
details: Education,
Diversity & Inclusion,
Hunger & Nutrition, or
Technology.
Sustainability (Green
Team) also has a page
here
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How To: Search in Priority Areas Priority Areas
1. Select Organizations to
view the charities
associated with this priority
area
2. Select Groups to find our
which offices and ERG’s are
participating
3. Select Events find out how
you can participate