Nicola crebbiN

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B R I E F : D e s i g N a N a 5 l e a f l e t t o p r o m o t e a p e r s o N a l i N v i tat i o N t o a s a l e e v e N t

Nicola crebbiN

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B R I E F : D e s i g N a p r o m o t i o N a l b r o c h u r e f o r a N i . t . c o m pa N y

Nicola crebbiN

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B R I E F : D e s i g N a N a 5 b r o c h u r e f o r t h e W e s t y o r k s h i r e p r o b at i o N t r u s t s t r at e g i c p l a N

Nicola crebbiN

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B R I E F : r e - D e s i g N t h e ta k e a W ay m e N u t o i N c o r p o r at e a D ata c a p t u r e / m a r k e t i N g f o r m

Nicola crebbiN

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B R I E F : D e s i g N a m a g a z i N e f o r l o c a l e s tat e a g e N t s c o N ta i N i N g ‘ h o m e s t y l i N g i D e a s ’ a N D ‘ p r o p e r t i e s f o r s a l e ’ s e c t i o N

Nicola crebbiN

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B R I E F : D e s i g N a h o m e & g i f t c ata l o g u e

B R I E F : v i s u a l s f o r a r e - b r a N D f o r a N i N t e r N at i o N a l c o m pa N y

Gemma WhartonCommunications Managere: g.wharton@g2speech.com m: 07898 987654

t: +44 (0)208 555 9041 f: +44 (0)208 555 3899

3rd Floor, Solar House, 1-9 Romford Road, Stratford,

London E15 4LJwww.g2speech.com

The subject of this case study is a large Acute Trust which provides secondary

care services to a catchment population of approximately 500,000, and specialist

services to a catchment population of between 1.05 million and 1.25 million

(varying by service). The Trust is an accredited Trauma Centre, Cardiac Centre

and Cancer Centre and a University Teaching Hospital. Services are delivered

across two hospital sites and the current bed complement totals 1,558 beds. The

Trust employs approximately 6,500 whole time equivalent staff and has an annual

turnover in excess of £400 million.

BACKGROUND

In 2005/06 the Trust was facing a number of

challenges with regard to the production of clinical

correspondence:

The use of analogue tape recorders and

transcription machines was outdated and

ineffi cient.

Recruitment of trained and experienced medical

secretaries was becoming more diffi cult as a

result of shortages in the local job market and the

cessation of the medical secretary training course

at the local College, occasioned by a lack of interest

from local school leavers.

Expenditure and vacancy controls had contributed

to the shortfall in medical secretaries.

Delays were being experienced in the production

of patient letters, thereby posing a potential risk to

patient care.

Under Payment by Results, delays in production

of patient letters could result in the Trust losing

income.It was therefore necessary to fi nd a

more cost effective means of producing clinical

correspondence.

A tendering exercise was undertaken which

included a wide range of options, including: digital

dictation, speech recognition technology and

outsourcing of transcription services.

Following a comprehensive appraisal of the

technological, quality and fi nancial benefi ts of

each of the options and of the tender submissions

made by the suppliers, G2Speech was awarded

the contract to supply a fl exible digital dictation

and speech recognition system utilising Philips

hardware and Nuance/G2Speech software.

DIGITAL TRANSCRIPTION PROJECT

The project included all medical and surgical

specialties and began in November 2007 with the roll

out to Cardiology, followed by Respiratory Medicine

and Infectious Diseases. The project plan involves

implementation in 38 specialties over an 18-21 month

period involving over 500 authors and 280 secretarial

staff. The extended period of the roll out has ensured

that appropriate training and support can be given

to each specialty and also allowed the Trust the

opportunity to spread the cost of investment across

three fi nancial years.

The G2Speech system provides a range of options for

the production of clinical correspondence, including

digital dictation, server-based speech recognition

(where the server converts the spoken word into text)

and desk-top based speech recognition (where the

author sees the spoken word appearing on the screen

in front of them and makes his/her own corrections).

DOING MORE WITH SPEECH

LARGE ACUTE NHS TRUST - CONSISTING OF:

TRAUMA, CARDIAC AND CANCER CENTRES AND

A UNIVERSITY TEACHING HOSPITAL

LARGE ACUTE NHS TRUST - CONSISTING OF:

TRAUMA, CARDIAC AND CANCER CENTRES AND

CASE STUDY:

G2 SPEECH UK LTD3RD FLOOR • SOLAR HOUSE • 1-9 ROMFORD ROAD • STRATFORD • LONDON E15 4LJ

T: +44 (0)208 555 9041 • info@g2speech.com • www.g2speech.com

Nicola crebbiN

DESIGN PORTFOLIONicola crebbiN

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B R I E F : l e a f l e t v i s u a l f o r c o m pa N y r e - b r a N D

Nicola crebbiN

DESIGN PORTFOLIONicola crebbiN

DESIGN PORTFOLIO

Nicola crebbiN

DESIGN PORTFOLIONicola crebbiN

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B R I E F : r e - D e s i g N a N e N D - o f - t r a i N i N g m a g a z i N e f o r t h e a r m y f o u N D at i o N c o l l a g e h a r r o g at e

Nicola crebbiN

DESIGN PORTFOLIONicola crebbiN

DESIGN PORTFOLIO

B R I E F : r e - D e s i g N a c ata l o g u e f o r a s a W m i l l c o m pa N y

Nicola crebbiN

DESIGN PORTFOLIONicola crebbiN

DESIGN PORTFOLIO

B R I E F : D e s i g N a N e N D - o f - y e a r m a g a z i N e f o r a l o c a l s c h o o l

B R I E F : l o g o a N D b r a N D i N g D e s i g N f o r a s ta r t - u p c o m pa N y

Nicola crebbiN

DESIGN PORTFOLIONicola crebbiN

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B R I E F : D e s i g N W e D D i N g s tat i o N e r y ( f o i l c o l o u r t o m at c h b r i D e s m a i D ’ s D r e s s e s )

Save the DateRob & Sophie

Thank You

Sophie & Robertwish to thank

.... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

for the lovely gift.Your gift, thoughts and kind wisheswill always be remembered

Rob & SophieAre Getting Married

on Monday 4th June 2012at The Bridge Inn, Wetherby

Please Save The DateWe’d Love You To Join Us!Invite to follow

Mr & Mrs Christopher Yardley

Request the Pleasure of the company of

... . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . .

. . . . . . . . . . . .

at the marriage of their daughter

Sophie Ann

to

Mr Robert Peter Henderson

at St John’s Church, Knaresborough

on Monday 4th June 2012

at 1.30pm

& afterwards at The Bridge Inn, Walshford

Please RSvP by 4th May

Mr & Mrs Christopher YardleyRequest the Pleasure of the company of

... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .at the marriage of their daughterSophie Ann

toMr Robert Peter Hendersonat St John’s Church, Knaresborough

on Monday 4th June 2012at 1.30pm& afterwards at The Bridge Inn, Walshford

Please RSvP by 4th May

Invitation

Nicola crebbiN

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v a r i o u s l o g o D e s i g N s

The Walled GardenPartnership

Renewable Energy

ANDThe Yorkshire Tea Room

Keys2Let

t: 01484 659032m. 07710 658199

t r e e s e r v i c e sabaddon

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v a r i o u s D i s p l ay s o l u t i o N D e s i g N s

Nicola crebbiN

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v a r i o u s l e a f l e t / a D v e r t / f o l D e r / p o s t e r / pa c k a g i N g D e s i g N s

The LED revolution is here......don’t be left in the dark SAVE

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29 June 2012

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Lure Bar, Harrogate

Doors open at 7pm,

Main event 9pm

SUPPORT ACTS:

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KEIGHLEY & WORTH VALLEY

STEAM RAILWAY

The Keighley & Worth Valley Railway is operated by qualifi ed volunteers.

Steam trains run every weekend and daily in summer.

All income is used to maintain the Railway, locomotives and carriages

Whilst every effort will be made to maintain the services shown, the Company reserves the right to cancel, alter or suspend any train without

notice and accepts no liability for any loss, inconvenience or delay thereby caused. All trains are steam hauled unless shown otherwise.

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com

... so much more than just a train ride!

HOW TO FIND US

BY RAIL: Approx. 30 minutes from Bradford and

Leeds, approx. 90 minutes from York, Manchester

and Sheffi eld.

BY ROAD: Approx. 20 minutes from Skipton, 50

minutes from Leeds, approx. 90 minutes from

Preston,York and Sheffi eld.

Motorways: Follow M62, leave at Jct 26, M606 for

Bradford. Follow the Brown Tourist Information

signs marked “Brontë Country”, then “Worth

Valley”. Follow local signs.

BY BUS: Service 500 connects Oxenhope Station

with train services from Lancashire and the North

West at Hebden Bridge Station. Keighley has

direct bus services from Leeds, Bradford, Burnley

and Pendle, Skipton and Ilkley.

Maps not to scale.

Nicola crebbiN

DESIGN PORTFOLIONicola crebbiN

DESIGN PORTFOLIO