Nick RobertsPersonal Summary

A highly motivated IT professional with over 15 years’ experience in retail banking. In most recent projects delivered £0.5m of business benefits, managed full budget and led a team of 4-5 business analysts and developers. Over 10 years’ experience in line management. Substantial experience of dealing with external suppliers, contractors and offshore resource. Recent gap from IT due to career change into teaching.

Key Skills & Experience Full knowledge and experience of IT project lifecycle

Ability to build rapport quickly with new people and manage expectations of stakeholders effectively

Complete budgetary experience; setting up, monitoring, reporting

Working knowledge of testing and analysis through previous roles

Ability to grasp unfamiliar technologies quickly and then apply that knowledge to decision making

Developing others through coaching

Highly organised and self motivated with strong attention to detail

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Career history and achievements

Mathematics Teacher 2010 – 2015 Key Duties Analysed GCSE curriculum and planned effective delivery of learning.

Analysed pupil data and tailored delivery to meet understanding.

Communicated effectively with pupils, parents and colleagues.

Maintained detailed records of pupil progress and achievement.

Project Leader Lloyds Banking Group 2007 – 2009 Key Duties Managed a team of developers and

business analysts (3 to 6) from project initiation through to implementation.

Established and maintained detailed project plans for all work.

Handled all aspects of project financial control; including initial project quotes, monthly spend tracking and liaison with the finance department to process corrections.

Tracked and managed all project risks, issues, assumptions, changes and dependencies.

Full project reporting responsibilities (into Project Manager)

Managed 3rd party relationships both internal and external.

Effective stakeholder management, measured via feedback.

Key AchievementsJuly 2007 – November 2009 Led 5 separate Releases over this period covering £0.5m

investment.

Implemented a large (circa. £1m) and complex project to time and budget. This involved close management of several internal and external supply teams to co-ordinate development, test and implementation activities.

Managed support relationship with the Service Lead. This involved ensuring that technical support was available when required, the support budget was managed and the timely provision of project information both in meetings and via email.

Jan – June 2007 Led a project where virtually all of the coding was sub-

contracted out to an offshore team. Worked with the offshore coordinator to ensure that our in-house technical team gave any support that was required and all output was checked to ensure the end product was of a high quality.

Senior Business Analyst HBOS plc 2003 – 2006 Key Duties Gathering user requirements,

documenting and achieving sign off

Production of functional specifications that were traceable back to the original requirements.

Provide support during UAT

Establish an Implementation strategy for projects

Hold workshops and meetings with all required stakeholders to facilitate the production of key documents

Produce status reports for the project manager

Manage key stakeholders effectively

Key Achievements2006Co-ordinated a project to replace a Credit Modelling system serving 100+ business users over multiple sites. Multiple delivery teams including an external supplier were involved.

2005Managed a small team of developers (2-3) to deal with live support issues and packaging, testing and implementation of bundled service improvements. Managed relationship with business.

2004Led analysis on a medium sized project (£100k) to upgrade SAS tools and reports for business users.

2003 Led a small team of analysts and developers (5) to specify, build, test and deliver a system to provide online credit referencing. Additionally this involved management of a 3rd party supplier and several internal supporting teams.

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Developer / Senior Developer (client) HBOS plc 1995 – 2002 Key Duties Construction of technical designs

Delivery of unit tested code

Set work and provided guidance for 2 developers.

Attended meeting with management to provide any expert technical input required.

Supported implementations (in and out of hours).

Education and Qualifications

Huddersfield University PGCE Maths (2011)

Bradford University BSC (hons) Degree Mathematics (1993)

Wyke Sixth Form College 3 A-levels (1990)

Hull Grammar School 9 GCSEs (1988)

Training Highlights

Dependency Management Risk and Issue Management Product Based Planning LEAN Coaching Influencing Building High Performance Teams Facilitation

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