Insight from Interactions™

Solutions for Surveillance, Security and Table Game Management

NICE Gaming Solutions

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Each year, more than 250 million visitors enter casinos worldwide, including individuals whose intent is nefarious or even criminal. Casinos are left with the task of identifying them and then tracking, recording and preventing their potentially criminal actions. Whether it‘s an attempt to cheat or scam at table games, the manipulation of slot machines or fraudulent liability claims — they cost your casino millions of dollars annually. Finding a solution to mitigate these risks and insolate your casino from these types of losses, is a just the challenge that NICE Gaming Solutions responds to.

NICE Systems offers tailored security solutions specifically designed for casinos and gaming that deliver effective front-line defense with proactive security features utilizing innovative video surveillance technology. With NICE’s table game management solution (NICE TGM), gaming operators can now capture every card and game outcome on Black Jack or Baccarat table games.

Comprehensive in nature, NICE’s Gaming Solution also provides the best second line of defense — knowledge. In the event that an incident does occur, gaming operators are armed with recorded evidence of exactly what happened and when. NICE Systems offers a unique and revolutionary incident information management solution that enables casinos to aggregate, manage and share incident information and evidence, all in one place. As a result, investigations and incident follow-up are markedly streamlined and more effective.

NICE Gaming Solutions provide a complete range of casino surveillance and security products, applications and services. Gaming organizations can now benefit from total multi-media capture, analysis, reporting and evidence disclosure needed to combat the unnecessary losses posed by criminal and fraudulent behavior.

ENHANCE SECURITY OPERATIONS AND IMPROVE BUSINESS PERFORMANCE

SOLUTIONS FOR SURVEILLANCE OPERATIONS

NICE helps surveillance operators to maintain game integrity, settle disputes effectively and ensure business continuity by offering three main product features.

SURVEILLANCE-TAILORED USER INTERFACE

The NICE control interface is designed to fit the particular needs of surveillance operators. The intuitive, easy-to-use user interface improves response time and personnel productivity while efficient investigation tools reduce dispute settlement time and improve table productivity. The integrated map functionality makes it easy to position and locate cameras throughout the casino premises. A full virtual matrix enables costs savings as well as collaborative event management for improved event response.

ZERO POINTS OF FAILURE

NICE‘s gaming product suite features non-stop video recording to keep your casino running 24/7. Our unique, patent-pending fail-over technology provides an automatic and seamless change over to back-up units in the event of a component failure. NICE’s field-proven products deliver an unprecedented level of resilience at all system levels to prevent costly interruptions, ensuring reliable video monitoring. NICE‘s non-stop surveillance solutions include:

Redundant central database (hot standby)•

Redundant network video recorders •(N+1 redundancy)

RAID-based storage•

Unique, patent-pending encoder redundancy •(N+1 redundancy)

Support of dual power supplies in NVRs and encoders•

Support for dual IP networks for network redundancy•

CASINO SURVEILLANCE

Surveillance- tailored

user interface

Zero points of failure

Single point for evidentiary aggregation

Zero-Points-of-Failure Concept

NiceVision User Interface

Transmission

Recording

NVR 1

NVR 2

NVR 3

Redundant NVR

Database

Encoder 1008

Encoder 1008

Encoder 1008

Redundant Database

Redundant Encoder 1008

Management

NICE GAMING PRODUCT PORTFOLIO

SINGLE POINT FOR EVIDENTIARY AGGREGATION

NICE products integrate with the full spectrum of casino third-party systems including PoS, table and slot management systems, incident management, and others. Trigger your CCTV system with alerts coming from your pit or slot management system to automatically display a predefined monitor layout showing all relevant video of an event. NICE‘s sophisticated gaming products enable fast, informed decision-making using complete alarm management and instant verification tools. Avoid potential losses by improving event response and verification on your gaming floor.

OPEN INTEGRATION PLATFORM

NICE‘s open platform architecture allows you to integrate various third-party IP and mega pixel cameras from leading camera manufactures. Take advantage of hybrid technology by combining your preferred optical unit with NICE‘s high-quality recording and efficient video management along with analytic features.

Support of various Keyboards and Monitors

Network Video Recording (NVR) and Management Solutions

DAS / SAN / iSCSI / NAS Storage

Solutions

NVE 1002Smart Encoders

Megapixel Cameras

IP Cameras

NVE 1008Eight-ChannelEncoders

NVR 9000Scalable Enterprise-

class Solutions

NVD 5004

NVD 1002

PDA client Web Viewer

Decoders

Control Room ManagementVirtual Matrix

Remote Viewing / Mobile

IP

Third-Party Analog Cameras

Encoders

Third-Party IP Cameras

Edge Devices

ADVANCED VIRTUAL VIDEO MATRIX

NICE offers a fully integrated virtual video matrix maintaining the usage of keyboard, joystick and jog shuttle for PTZ control and enhanced playback options – fast reverse playback for example. The intelligent video switching functionality enables surveillance operators to easily access live or play back video, then view it in their preferred layout and order on the video wall. NICE’s Advanced Virtual Video Matrix makes any camera available, to any monitor, at any time.

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CASINO SECURITY

ENHANCED SECURITY OPERATIONS

With extensive experience garnered from securing some of the world’s most security conscious locations, NICE Systems has identified the Intelligent Security Cycle as a proactive, systematic approach to managing security incidents and mitigating their risk. Security teams from varying industries use video surveillance to accelerate five primary activities as part of their security process. NICE‘s gaming solutions are designed to help security managers implement the Intelligent Security Cycle and NICE advanced video surveillance, maximizing your casino’s security while improving operational efficiency.

Detect • events proactively while effectively scanning abundant video information

Verify• event severity to differentiate between threats and innocent activities

Resolve • events efficiently using collaborative event management tools and features

Investigate• event data and reconstruct incidents quickly to understand threats and opportunities

Improve• security infrastructure, personnel effectiveness and operations

EARLY DETECTION AND PREVENTION

NICE takes security operations to the next level by changing tedious monitoring and rather responsive operations to proactive security with the ability to identify events as they evolve. Security operators can effectively respond to security threats and focus on making decisions instead of the ineffective monitoring of numerous cameras. Now, automatically detect security threats by using NICE‘s integrated video content analytics enabling better overall awareness and detection of events. Activities such as securing cash handling areas, detecting unauthorized parking of vehicles, or tracking the occupancy in critical areas, can all be managed by using NICE intelligent video solutions. NICE‘s ability to interface with third-party systems such as smoke detectors, access control systems or license plate recognition applications, increase the interoperability in your security environment.

NiceVision GUI showing integrated Video Content Analytics

ACCELLERATED VERICATION

NICE has developed capabilities that allow security operators to screen alarms of various types and verify whether it is a real threat or just an accidental trigger. The system can immediately reconstruct event scenarios and display different views of relevant cameras to gain better awareness of the situation.

Today, gaming operators face increasing challenges investigating cases and expeditiously delivering the evidence needed to convict criminals and fraud. Multimedia evidence has become essential in solving crimes and delivering indisputable evidence. But with all of the multimedia data sources available, the amount of raw, unstructured multimedia data keeps growing and in most cases remains incomplete due to the inconvenience of accessing it. Much of this information exists in standalone systems that weren’t designed for interoperability, making the process of utilizing it time consuming and difficult. Video, audio, photographic and electronic-based evidential and event information needs to be captured, organized and stored, accurately, efficiently and easily. Now, security operators can rely on a powerful incident management tool – NICE Inform.

INCIDENT MANAGEMENT

EFFECTIVE RESOLUTION

Gaming operators can leverage the power of IP video and use collaborative event management tools to effectively unfold and resolve security events immediately with NICE Gaming Solutions. By enabling operators to share real-time video with the relevant stakeholders, regardless of their location on the network – such as streaming to handheld devices – the risk of potential incidents can be drastically mitigated.

NICE INFORM™

Being the first and only solution of its kind, NICE Inform captures the full spectrum of multimedia information, streamlines investigations and case reconstructions and delivers a complete chronological visual and audible history of an incident. With all interactions consolidated into a single system, all elements of an incident can be heard and seen as it unfolds; giving security investigators a 360° view of what, when and where things happened. All incident-related multimedia information is organized, packaged and retained in a secure electronic folder, eliminating time-consuming aggregation and enabling operators to rapidly package, export and deliver authenticated multimedia evidence. NICE Inform also supports online storage for enhanced collaboration and sharing of evidence and maintains an audit trail detailing user access and file movement within the case folder.

NICE Inform graphical user interface

BENEFITS OF NICE INFORM

Increased efficiency with centralized •multimedia incident information for quicker review and tracking of the events

Generates evidence quickly and easily•

Reduces investigation time and effort •

Provides an overall perspective of the entire •incident scenario

Removes the need of tape and media •management with online storage of investigations and evidence

Maintains the long-term protection and •availability of sensitive incident information

NICE TABLE GAME MANAGEMENTThe NICE Table Game Management System offers a modular solution for automated, accurate and seamless card recognition, game tracking, chip tracking and player recognition at casino table games. The solution enables casino organizations to track, manage and improve player profiling, game security, operational efficiency, and dealer performance. It works with numerous card games, including Blackjack, Baccarat and Pai Gow Poker with the casino’s existing playing cards, chips and dealing procedures, and operates all in a way that is invisible to both player and dealer.

BENEFITS OF NICE TABLE GAME MANAGEMENT

Maximizes the effectiveness of Player development with •features that empower you to award complementaries based on the patron’s actual skill and theoretical win

Vastly increases game security and integrity with •functionality to quickly detect potential advantage play or employee collusion

Improves dealer productivity and accountability with •reports that help you assess and manage dealer performance

The solution is completely invisible to dealers and •players

TABLE GAME MANAGEMENT

Game Callback

Player Analysis

ASSISTANCE FROM A TO Z

Our dedicated gaming team will assist you with your project from the start through to product training and after-sales support.

Consulting•

Implementation•

Certification•

Product Training•

Support & Service•

NICE GAMING EXPERTISE

Install base of over 180 casinos worldwide •

Leading-edge technology with over 20 years of •video technology expertise

Focused approach to the gaming vertical with •dedicated personnel and specifically developed solutions

Extensive network of certified partners and •resellers in over 140 countries

Technology approved internationally by more •than 10 Gaming Boards

PROVEN TRACK RECORD IN GAMING SECURITY

CONTACTS

GlobalInternationalHQ,Israel,T+97297753777,F+97297434282•Americas,NorthAmerica,T+12019642600,F+12019642610•EMEA,Europe&MiddleEast,T+448707224000,F+448707224500•APAC,AsiaPacific,T+85225983838,F + 852 2802 1800, www.nice.com/nicevision. 360o View, Alpha, ACTIMIZE, Actimize logo, Customer Feedback, Dispatcher Assessment, Encorder, eNiceLink, Executive Connect, Executive Insight, FAST, FAST alpha Blue, FAST alpha Silver, FAST Video Security, Freedom, Freedom Connect, IEX, Interaction Capture Unit, Insight from Interactions, Investigator, Last Message Replay, Mirra, My Universe, NICE, NICE logo, NICE Analyzer, NiceCall, NiceCall Focus, NiceCLS, NICE Inform, NICE Learning, NiceLog, NICE Perform, NiceScreen, NICE SmartCenter, NICE Storage Center, NiceTrack, NiceUniverse, NiceUniverse Compact, NiceVision, NiceVision Alto, NiceVision Analytics, NiceVision ControlCenter, NiceVision Digital, NiceVision Harmony, NiceVision Mobile, NiceVision Net, NiceVision NVSAT, NiceVision Pro, Performix, Playback Organizer, Renaissance, Scenario Replay, ScreenSense, Tienna, TotalNet, TotalView, Universe, Wordnet are trademarks and/or registered trademarks of NICE Systems Ltd. All other trademarks are the property of their respective owners.

DATE04/2009V2.6•CONTENTSOFTHISDOCUMENTARECOPYRIGHT©2009

Insight from Interactions™

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