ni 195 and performance management brian johnson director of strategic projects hugh thornton...
TRANSCRIPT
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NI 195 AND PERFORMANCE MANAGEMENT
Brian JohnsonDirector of Strategic Projects
Hugh ThorntonStrategic Projects Manager
ENCAMS
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SCOPE OF PRESENTATION
• Background to development of NI 195
• Changes from BVPI 199 to NI 195
• NI 195 and Performance Management
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BACKGROUND (1)
• Lifting the Burdens Task Force – July 2006
• White Paper ‘Strong and Prosperous Communities’ October 2006
• Working Neighbourhood Areas – November 2007
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BACKGROUND (2)
• Local Area Agreement Process
• Comprehensive Area Assessment – Nov 2007
• National Indicator Set (198) – Nov 2007
• Creating Strong, Safe and Prosperous Communities – Nov 2007
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BACKGROUND (3)• LEQ Seminars – feedback from LAs Summer 2007
• BVPI 199 to be replaced by NI 195 and NI 196 – Sept 2007
• DCLG Consultation – Nov-Dec 2007
• DCLG Technical Guidance – Feb/March 2008
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CHANGES FOR NI 195 (1)
• NI 195 will have four elements:
- Litter
- Detritus
- Graffiti
- Flyposting
• It will measure the % of sites not reaching an adequate standard.
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CHANGES FOR NI 195 (2)
• Intermediate Grades retained:
- important management information
- support through www.localenvironmentskills.org
• New B – Grade:
- weighting amended from 1.0 to 0.5
- recognise where standards are just a little below standard
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CHANGES FOR NI 195 (3)
• Housing Land Uses amended – three new classes
• High, Medium and Low Obstruction
• Based mainly on potential obstruction by on-street parked vehicles
• New definitions for Medium and Low Obstruction Housing
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CHANGES FOR NI 195 (4)
• Primary and Secondary Retail and Commercial Areas relabelled:
- ‘Primary’ becomes ‘Main’
- ‘Secondary’ becomes ‘Other’
• Definitions are unchanged
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CHANGES FOR NI 195 (5)
• Advice on margins of error associated with NI 195 at local authority level
• Advice (on separate website) by end of March 2008 on use of NI 195 for sub-district surveys
• BVPI 199 website open until April 2009
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CHANGES FOR NI 195 (6)
• Online database to streamline data input and analysis, and Government returns
• Support via Skills Development website – www.localenvironmentskills.org
• Briefing for Elected Members
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CHANGES FOR NI 195 (7)
• More emphasis on data reliability and robustness
• Importance of regular training
• Importance of quality assurance processes
• Promotion of independent/external scrutiny, and working with neighbouring LAs
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HIGHER PERFORMANCE MANAGEMENT
WHY BOTHER?
• Challenges are increasingly multi-stranded:
– Local Strategic partnerships
– Local Area Agreements / Multi-Area Agreements
– Comprehensive Area Assessments
– Sustainable Communities
• All require the integrated management of social, economic and physical environmental targets
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SETTING TARGETS USING NI 195 (1)
• NI 195 – some useful characteristics
• Deals with issues relevant to most people’s lives
• Grades related to customer perspective
• Reliable methods and units of measurement
• Contains spatial definitions (Standard Land Uses)
• Tells where, and how bad problems are. Supplies basic management information.
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SETTING TARGETS USING NI 195 (2)
• Conversion of BV 199 to NI 195 - will be lower than BV 199
• Baseline needs to take into account three aspects:
- 2006/7 BV 199 returns
- BV 89 score
- Extended LEQSE data
• Standardised baselines being calculated for LAAs using Extended LEQSE data
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BASIC PRINCIPLE OF IMPROVEMENT
Overall Distribution of Grades
020406080
100120140160180200
1 2 3 4 5
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HIGH PERFORMING MADRID
How a city moved from being Europe’s dirtiestCapital to probably the cleanest
• Used LEQS derived data over 12 years
• Set phased strategy
• Set targets for each stage
• Applied the ‘Basic Principle of Improvement’
• Persevered
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USE OF LEQS IN MADRID
MADRID CLEANSING STANDARDS 1991-2003All Areas
1991 1993 1994 1998 2003
Satisfactory
Poor
Unsatisfactory
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THREE-STAGE IMPROVEMENT PROCESS
• STAGE 1 - Improvements Within Cleansing Contract
Managers’ Skills - Routine Monitoring - Staff Development - Right Equipment, Right Place, Right Time
• STAGE 2 - Engaging With Others
Waste & Recycling - Highways - Building Control - Police - Targeted Businesses - Targeted Community Sectors
• STAGE 3 - Renewing Infrastructure
Maintainable Designs for Highways and Open Spaces - LEQ seen as a key element of economic success
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localenvironmentskills.org
Five skills challenges:
1. Systematic monitoring and management
2. Development and maintenance of effective strategy
3. Enabling tactical responsiveness through skilling and empowering frontline staff
4. Knowing your (ever-changing) customer
5. Effective communication with and engagement of your customers
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VLPMF PARTNER AUTHORITIES
• LGA sponsored, ENCAMS led, many partners, incl. APSE & Cabe Space
• Allerdale – South Workington NMA
• Lancaster – Poulton NMA
• Sheffield – Walkley / Walkley Bank
• Southwark – Nunhead