nhs evidence – provided by nice evidence hub centres ojeu tender supplier open day, july 23 rd...

62
NHS Evidence – provided by NICE Evidence Hub Centres OJEU Tender Supplier Open Day, July 23 rd 2010

Upload: rebecca-mccormack

Post on 28-Mar-2015

212 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: NHS Evidence – provided by NICE Evidence Hub Centres OJEU Tender Supplier Open Day, July 23 rd 2010

NHS Evidence – provided by NICE

Evidence Hub Centres

OJEU Tender

Supplier Open Day, July 23rd 2010

Page 2: NHS Evidence – provided by NICE Evidence Hub Centres OJEU Tender Supplier Open Day, July 23 rd 2010

NHS Evidence – provided by NICE2

Agenda

• Introduction and objectives of the session

• Brief introduction to NHS Evidence

• The Specialist Collections service today

• Drivers of change

• Future Evidence Hub service

• Tender scope and requirements

• Q&A - Service requirements

• Procurement process

• Q&A – Procurement process

Page 3: NHS Evidence – provided by NICE Evidence Hub Centres OJEU Tender Supplier Open Day, July 23 rd 2010

NHS Evidence – provided by NICE3

Objectives

• Introduce the tender, scope and high level requirements To help potential bidders understand whether and how to be

involved going forward Must recognise broad range of knowledge about the service in the

room

• Outline and explain the procurement process PQQ timelines are short. You will need to submit the PQQ if you

are to take part in the next steps of the process

• Answer your questions, where we can at this point of the process

• An opportunity for all bidders to meet If you wish your contact details to be shared with other providers,

please let Pete / Irene know

Page 4: NHS Evidence – provided by NICE Evidence Hub Centres OJEU Tender Supplier Open Day, July 23 rd 2010

NHS Evidence – provided by NICE4

Agenda and Timing

 

• Meet and greet with Tea / Coffee 10.00 – 10.30

 

• Clinical Hub Centre Tender Presentationincluding Q & A session 10.30 – 12.00

• Procurement Process Presentation including Q&A 12.00 – 12.30

• Individual and Group Discussions with Tea / Coffee 12.30 - 13.30

 

Page 5: NHS Evidence – provided by NICE Evidence Hub Centres OJEU Tender Supplier Open Day, July 23 rd 2010

NHS Evidence – provided by NICE5

Clarity on the scope of the tender

• The development of the new technology platform is not included in the scope of this tender

• Activities of the Hub Centres will focus on the practical identification and appraisal of high quality and relevant evidence content

• The technology solution to create records, add metadata and publish resources to users will be provided by NHS Evidence to the Hub Centres

Page 6: NHS Evidence – provided by NICE Evidence Hub Centres OJEU Tender Supplier Open Day, July 23 rd 2010

NHS Evidence – provided by NICE6

Agenda

• Introduction and objectives of the session

• Brief introduction to NHS Evidence

• The Specialist Collections service today

• Drivers of change

• Future Evidence Hub service

• Tender scope and requirements

• Q&A - Service requirements

• Procurement process

• Q&A – Procurement process

Page 7: NHS Evidence – provided by NICE Evidence Hub Centres OJEU Tender Supplier Open Day, July 23 rd 2010

NHS Evidence – provided by NICE7

Vision

To be the service that health

and social care staff rely on for

up-to-date, relevant, high

quality, evidence-based local

and national information to

inform decision making and

deliver high quality care.

Page 8: NHS Evidence – provided by NICE Evidence Hub Centres OJEU Tender Supplier Open Day, July 23 rd 2010

NHS Evidence – provided by NICE8

NHS Evidence

Key features:

• NHS Evidence Search• Accredited sources of guidance• Personalisation - My Evidence

• Browse QIPP and Specialist Collections

• NHS Evidence Healthcare Databases Advanced Search via NHS Athens Resources

Page 9: NHS Evidence – provided by NICE Evidence Hub Centres OJEU Tender Supplier Open Day, July 23 rd 2010

NHS Evidence – provided by NICE9

NHS Evidence Search

Search more than 150 key web sources simultaneously including:

•Cochrane Library

•Map of Medicine

•British National Formulary

•Clinical Knowledge Summaries

•National Institute for Health and Clinical Excellence.

Page 10: NHS Evidence – provided by NICE Evidence Hub Centres OJEU Tender Supplier Open Day, July 23 rd 2010

NHS Evidence – provided by NICE10

Use NHS Evidence Search for:

• Commissioning

• Clinical

• Public health

• Social care

• Drugs and technologies

• QIPP – Quality, Innovation, Productivity, Prevention

Page 11: NHS Evidence – provided by NICE Evidence Hub Centres OJEU Tender Supplier Open Day, July 23 rd 2010

NHS Evidence – provided by NICE11

Agenda

• Introduction and objectives of the session

• Brief introduction to NHS Evidence

• The Specialist Collections service today

• Drivers of change

• Future Evidence Hub service

• Tender scope and requirements

• Q&A - Service requirements

• Procurement process

• Q&A – Procurement process

Page 12: NHS Evidence – provided by NICE Evidence Hub Centres OJEU Tender Supplier Open Day, July 23 rd 2010

NHS Evidence – provided by NICE12

The Specialist Collections service today

• 30 collections of specialist evidence content, the ‘Specialist Collections’

• Links to recent, quality-assured clinical and non-clinical information on the key health priority areas

• Information Specialists filter a huge quantity of published research for relevance, quality and the extent to which the new information has a bearing on clinical practice

• Users can easily identify the latest guidelines and systematic reviews and can research an area of interest

• Specialist Collections do not produce any content per se, except for the Evidence Updates (see later)

Page 13: NHS Evidence – provided by NICE Evidence Hub Centres OJEU Tender Supplier Open Day, July 23 rd 2010

NHS Evidence – provided by NICE13

Clinical conditions• Cancer • Cardiovascular • Diabetes • ENT and audiology • Eyes and vision • Gastroenterology and liver diseases

• Genetic conditions • Infections • Kidney diseases and male urogenital disorders

• Mental health • Musculoskeletal • Neurological conditions • Oral health • Respiratory • Skin disorders • Stroke • Trauma and orthopaedics • Vascular

Patient groups• Child health • Ethnicity and health • Later life • Learning disabilities • Women's health

Aspects of health services• Commissioning • Complementary and alternative medicine

• Emergency and urgent care • Health management • Innovation and improvement • Public health • Screening • Supportive and palliative care • Surgery, anaesthesia, perioperative and critical care

Page 14: NHS Evidence – provided by NICE Evidence Hub Centres OJEU Tender Supplier Open Day, July 23 rd 2010

NHS Evidence – provided by NICE14

Browse by topic area

Within each collection, an opportunity to browse selected content

Page 15: NHS Evidence – provided by NICE Evidence Hub Centres OJEU Tender Supplier Open Day, July 23 rd 2010

NHS Evidence – provided by NICE15

Key feature of the Collections are evidence awareness services

Page 16: NHS Evidence – provided by NICE Evidence Hub Centres OJEU Tender Supplier Open Day, July 23 rd 2010

NHS Evidence – provided by NICE16

In 2010, Specialist Collections will produce over 70 Annual Evidence Updates

Page 17: NHS Evidence – provided by NICE Evidence Hub Centres OJEU Tender Supplier Open Day, July 23 rd 2010

NHS Evidence – provided by NICE17

DUETs slide?

Contribution to the UK DUETs

Page 18: NHS Evidence – provided by NICE Evidence Hub Centres OJEU Tender Supplier Open Day, July 23 rd 2010

NHS Evidence – provided by NICE18

Organisational and contractual structure underpinning the current service

• Fully contracted out service• 21 contracts to 19 organisations• At minimum, a Specialist Collection

team typically includes– An Information Specialist– A Clinical Lead who provides

clinical steer on content and promotes the Collection to the speciality area community

• 85 headcount, of which 28 Clinical Leads

• About 40 FTEs in total• Plus a small internal team in

Manchester focusing on account management and day-to-day support

Page 19: NHS Evidence – provided by NICE Evidence Hub Centres OJEU Tender Supplier Open Day, July 23 rd 2010

NHS Evidence – provided by NICE19

Agenda

• Introduction and objectives of the session

• Brief introduction to NHS Evidence

• The Specialist Collections service today

• Drivers of change

• Future Evidence Hub service

• Tender scope and requirements

• Q&A - Service requirements

• Procurement process

• Q&A – Procurement process

Page 20: NHS Evidence – provided by NICE Evidence Hub Centres OJEU Tender Supplier Open Day, July 23 rd 2010

NHS Evidence – provided by NICE20

New Evidence Hub Model: Drivers of change

• Expiring contracts, necessitating new tenders

• Opportunities for improved user experience• Need for greater access to a broader range of topics• Need for better integration of content• Need for improved quality assurance• Need for standardisation of outputs and visual consistency

• Transition to a new technology platform which will fundamentally transform the way the specialist content is managed and made available to users

• Financial pressures: There are opportunities to make efficiency savings on the current model. Scaling up the current model would not be affordable

Page 21: NHS Evidence – provided by NICE Evidence Hub Centres OJEU Tender Supplier Open Day, July 23 rd 2010

NHS Evidence – provided by NICE21

Agenda

• Introduction and objectives of the session

• Brief introduction to NHS Evidence

• The Specialist Collections service today

• Drivers of change

• Future Evidence Hub service

• Tender scope and requirements

• Q&A - Service requirements

• Procurement process

• Q&A – Procurement process

Page 22: NHS Evidence – provided by NICE Evidence Hub Centres OJEU Tender Supplier Open Day, July 23 rd 2010

NHS Evidence – provided by NICE22

Future Evidence Hub service – key features

• The new service will provide greater consistency and quality assurance

• More clinical topics will be covered• Content will be much more integrated across NHS Evidence

services and across specialist topics• Key products will continue to include:

- Identification of specialist evidence

- Evidence Updates

- Identification of DUETs uncertainties

• The new Evidence Hub model will increasingly focus on documenting and facilitating access to evidence on ‘Key Topics’

Page 23: NHS Evidence – provided by NICE Evidence Hub Centres OJEU Tender Supplier Open Day, July 23 rd 2010

NHS Evidence – provided by NICE23

Future Evidence Hub service - a new user interface is being developed internally

Shots from current development

Page 24: NHS Evidence – provided by NICE Evidence Hub Centres OJEU Tender Supplier Open Day, July 23 rd 2010

NHS Evidence – provided by NICE24

Organisational and contractual structure underpinning the future Clinical Hub Service

From... ... To

• 21 contracts, 19 organisations• Contracted out service with small

internal central team in Manchester

• Only 3 physical office locations• 3 ‘hub centres’ - the ‘content collection’ engines

of the Evidence Hub model (1 in-house, 2 external contracts)

• Larger central team also based in Manchester• Clinical Leads working directly with Central

Team

?

Manchester

?

Page 25: NHS Evidence – provided by NICE Evidence Hub Centres OJEU Tender Supplier Open Day, July 23 rd 2010

NHS Evidence – provided by NICE25

Significant support from a central NHS Evidence team in future

• Integrated communication

• Topic and development strategy

• Quality assurance and audits

• Procedure manuals

• Structured training and team development

• Publishing support for Evidence Updates

• Taxonomy and controlled vocabularies

• Technical development

• User engagement

Manchester Contract 1 Contract 2

Strategic Leadership & Alignment with NHS

EvidenceFunctional support teams

Page 26: NHS Evidence – provided by NICE Evidence Hub Centres OJEU Tender Supplier Open Day, July 23 rd 2010

NHS Evidence – provided by NICE26

Clinical Leads will work directly for NICE

• In the future, all Clinical Leads will be employed directly by NICE

• Clinical Hub Centres will have access to this resource and will work with the Clinical Leads

• Clinical Hub Centres will not need to provide specialist clinical expertise as part of their service

Page 27: NHS Evidence – provided by NICE Evidence Hub Centres OJEU Tender Supplier Open Day, July 23 rd 2010

NHS Evidence – provided by NICE27

Agenda• Introduction and objectives of the session

• Brief introduction to NHS Evidence

• The Specialist Collections service today

• Drivers of change

• Future Evidence Hub service

• Tender scope and requirements Scope of tender

Activities of the future Centres

Other requirements

Your response

• Q&A - Service requirements

• Procurement process

• Q&A – Procurement process

Page 28: NHS Evidence – provided by NICE Evidence Hub Centres OJEU Tender Supplier Open Day, July 23 rd 2010

NHS Evidence – provided by NICE28

Scope of tender in context of the Evidence Hub Model

• The purpose of this tender is the provision of the service of the two contracted-out Hub Centres from April 1st 2011

• Each contracted out hub will cover about 10 speciality areas• Service for 3 years, extendable by 1 or 2 years

Manchester Functional

Teams

Clinical Leads

Manchester Hub Centre

Hub Centre 1

Contracted-out

Hub Centre 2

Contracted-out

Clinical* Evidence Hub Management & Governance

* & Health Management

Page 29: NHS Evidence – provided by NICE Evidence Hub Centres OJEU Tender Supplier Open Day, July 23 rd 2010

NHS Evidence – provided by NICE29

Topic allocation to the three hub centres

Competitive Dialogue process will provide some flexibility in the scope of Topics Areas being covered by each hub

Page 30: NHS Evidence – provided by NICE Evidence Hub Centres OJEU Tender Supplier Open Day, July 23 rd 2010

NHS Evidence – provided by NICE30

Agenda• Introduction and objectives of the session

• Brief introduction to NHS Evidence

• The Specialist Collections service today

• Drivers of change

• Future Evidence Hub service

• Tender scope and requirements Scope of tender

Activities of the future Centres

Other requirements

Your response

• Q&A - Service requirements

• Procurement process

• Q&A – Procurement process

Page 31: NHS Evidence – provided by NICE Evidence Hub Centres OJEU Tender Supplier Open Day, July 23 rd 2010

NHS Evidence – provided by NICE31

Identifying evidence

• Hand-pick content from routinely ingested sources (following agreed incl./excl. criteria)

• Search and hand-pick content from specialist sources (following agreed collection development strategy)

• Tag resources (in line with agreed metadata application profile) and allocate to a single taxonomy (developed by NHS Evidence)

• In completing the above, identify minimum set of resources for ‘Key Topics’

• Responsibility for all Speciality Areas, Cross-Cutting Themes and ‘Key Topics’ in the Hub Centre

Page 32: NHS Evidence – provided by NICE Evidence Hub Centres OJEU Tender Supplier Open Day, July 23 rd 2010

NHS Evidence – provided by NICE32

Evidence Updates

• Programme manage the production of Evidence Updates on selected ‘Key Topics’ within the hub’s remit

- Number of Evidence Updates likely to double over the next few years (currently 70)

• At the start of process: identify new evidence, critically appraise some content for inclusion, group search results into themes, collate shortlisted content (including full text articles), package for hand-over to NICE / Clinical Lead

• A publishing team will be created centrally to support the editorial and peer review process of Evidence Updates and other clinical content produced by the hubs

• At the end of the process: compile Evidence Update from Commentary provided, add reference list, publish and make available to target community

Page 33: NHS Evidence – provided by NICE Evidence Hub Centres OJEU Tender Supplier Open Day, July 23 rd 2010

NHS Evidence – provided by NICE33

Treatment uncertainties and UK DUETs

• Systematically search for and identify treatment uncertainties for an agreed set of topics, aligning with Evidence Update topics

• Provide liaison and advice to Priority Setting Partnership – one or two each year, per Hub Centres

Page 34: NHS Evidence – provided by NICE Evidence Hub Centres OJEU Tender Supplier Open Day, July 23 rd 2010

NHS Evidence – provided by NICE34

Awareness services

• Set up and maintain RSS feeds for all specialty areas and possibly at ‘Key Topics’ level

• Highlight key content via “Editor’s pick” for all speciality areas and possibly ‘Key Topics’

• Provide links to latest relevant journal articles from selected core journals or contents pages of specialist journals

• Provide links to high profile ‘Journalistic News’ around ‘Key Topics’

Page 35: NHS Evidence – provided by NICE Evidence Hub Centres OJEU Tender Supplier Open Day, July 23 rd 2010

NHS Evidence – provided by NICE35

Community engagement

• Contribute core content to monthly community newsletters for all topic areas covered by the Hub Centre (Newsletters coordinated centrally). Maintain and grow list of registered subscribers

• Represent NHS Evidence at specialist conferences relevant to the specialist areas in the remit of the Hub Centre and co-ordinate attendance with the NHS Evidence Communications team (2 per year per specialty area)

• Under supervision of the Communications Team, represent NHS Evidence at road shows, for example training events, and other informal dissemination and awareness activities (up to 5 per year per specialty area)

• Maintain contact lists of all formal stakeholders groups in each speciality areas within the Hub Centre

• Prepare all communications contribution in accordance with guidelines (on content, style, etc.) developed by NHS Evidence Communications team

• Contribute to feature articles about the work of NHS Evidence and its content within specialist media

• Support the NHS Evidence Enquiry Handling team in answering queries from users

Page 36: NHS Evidence – provided by NICE Evidence Hub Centres OJEU Tender Supplier Open Day, July 23 rd 2010

NHS Evidence – provided by NICE36

Programme management

• Manage activities of the Hub Centre’s team on time and on budget (across potential organisation boundaries in the event of a consortium)

• Provide NHS Evidence with one single point of contact for management purposes

• Oversee the implementation of the procedures and frameworks provided by NHS Evidence

• Manage and quality assure the activities of each Hub Centre• Engage and interface with Clinical Leads to deliver activities

- Clinical Leads will have a ‘contact point’ Information Specialist

• 3 Hub Centres will be expected to coordinate their activities and work closely, under the supervision of NHS Evidence

Page 37: NHS Evidence – provided by NICE Evidence Hub Centres OJEU Tender Supplier Open Day, July 23 rd 2010

NHS Evidence – provided by NICE37

Reporting requirements (to be further detailed)

• Annual work plan and budget

• Minimum of one Review Meeting with NICE per year

• Quarterly activity and performance reports

• Payment in arrears

• Authority to retain payment if services are not delivered to a satisfactory level

Page 38: NHS Evidence – provided by NICE Evidence Hub Centres OJEU Tender Supplier Open Day, July 23 rd 2010

NHS Evidence – provided by NICE38

Example of central procedures and standards which the Hub Centres will be guided by

• Adding/editing NHS Evidence resources manual

• Evidence Update procedure manual

• UK DUETs identification and recording process

• Editor’s pick guidance

• Article publication guidance

• Leaflet, newsletters publication manual and style guide

• Guidance for managing mailing list, contacts

Some of these processes / procedures will be submitted for Public Consultation

Page 39: NHS Evidence – provided by NICE Evidence Hub Centres OJEU Tender Supplier Open Day, July 23 rd 2010

NHS Evidence – provided by NICE39

Agenda• Introduction and objectives of the session

• Brief introduction to NHS Evidence

• The Specialist Collections service today

• Drivers of change

• Future Evidence Hub service

• Tender scope and requirements Scope of tender

Activities of the future Centres

Other requirements

Your response

• Q&A - Service requirements

• Procurement process

• Q&A – Procurement process

Page 40: NHS Evidence – provided by NICE Evidence Hub Centres OJEU Tender Supplier Open Day, July 23 rd 2010

NHS Evidence – provided by NICE40

Organisational requirements

• Providers of the Hub Centre service must demonstrate that they can:- Provide staff with career progression opportunities - Establish and promote a strong learning and

knowledge sharing environment where staff can learn from each other on an on-going and daily basis

- As much as possible, co-locate staff so as to promote knowledge sharing and development of a common Hub Centre culture, aligned to NHS Evidence strategy

- Cover for staff absence – with clear processes and sharing of knowledge

- Work with other Hub Centres e.g. ability to host occasional meetings for NICE, and team members from other hubs for training or cross-working purposes

Page 41: NHS Evidence – provided by NICE Evidence Hub Centres OJEU Tender Supplier Open Day, July 23 rd 2010

NHS Evidence – provided by NICE41

Synergy and efficiency requirements

• Providers of the Hub Centre service must demonstrate that they are delivering a service which represents excellent value for money

• NHS Evidence will seek evidence that the delivery model will:- Leverage most experienced staff by delegating

activities to junior technical staff and administrators- Create synergies across topics areas where possible- Put in place streamlined processes which avoid

duplication and maximise opportunities for re-purposing of content

- Identify synergistic ways to work with NHS Evidence Central functions, NICE or the other Hub Centres

Page 42: NHS Evidence – provided by NICE Evidence Hub Centres OJEU Tender Supplier Open Day, July 23 rd 2010

NHS Evidence – provided by NICE42

Technical requirements

• Providers of the Hub Centre service must agree to:- Use the centrally provided common technical

infrastructure for adding content to the centrally hosted NHS Evidence platform

- Provide staff with broadband internet connections and the latest versions of web-browsing software

Page 43: NHS Evidence – provided by NICE Evidence Hub Centres OJEU Tender Supplier Open Day, July 23 rd 2010

NHS Evidence – provided by NICE43

Information services requirements

• The Supplier shall be solely responsible for the sourcing of all evidence based clinical and non-clinical knowledge and information necessary for delivering the service

• This includes the cost of obtaining the full text of articles for the purpose of the Evidence Updates

Page 44: NHS Evidence – provided by NICE Evidence Hub Centres OJEU Tender Supplier Open Day, July 23 rd 2010

NHS Evidence – provided by NICE44

Transition requirements: between award and contract going live

• Providers of the Hub Centre service must demonstrate that they can:- Project manage the transition to the new contract

between award of contract and contract going live- Provide the required training to staff- Work with existing suppliers of service to explore staff

transfer opportunities where appropriate and address TUPE if applicable

Further detailed requirements will be provided in the final specifications

Page 45: NHS Evidence – provided by NICE Evidence Hub Centres OJEU Tender Supplier Open Day, July 23 rd 2010

NHS Evidence – provided by NICE45

Expected skills set within each Hub Centre

• Information science skills including senior expertise in health information science

• Critical appraisal and systematic review skills• Strong management skills

- Programme management, activity planning and tracking

- Performance management and reporting• Governance and quality assurance• Communication and relationship management, working

with the NHS and clinicians• Administration support

Page 46: NHS Evidence – provided by NICE Evidence Hub Centres OJEU Tender Supplier Open Day, July 23 rd 2010

NHS Evidence – provided by NICE46

Agenda• Introduction and objectives of the session

• Brief introduction to NHS Evidence

• The Specialist Collections service today

• Drivers of change

• Future Evidence Hub service

• Tender scope and requirements Scope of tender

Activities of the future Centres

Other requirements

Your response

• Q&A - Service requirements

• Procurement process

• Q&A – Procurement process

Page 47: NHS Evidence – provided by NICE Evidence Hub Centres OJEU Tender Supplier Open Day, July 23 rd 2010

NHS Evidence – provided by NICE47

What your bid will cover (initial views)• Your organisation - your credentials in this domain of work• Vision for working with NICE and NHS Evidence, and other key stakeholders• Your understanding of the challenges and critical success factors of service• Your approach to delivering the service

- Management approach and performance management system

- Governance model and quality assurance approach

- Organisation structure: staffing profile, skills sets, job descriptions

- Processes for delivering key activities and other core internal processes

- Who is doing what

- Approach for working across topic areas, with other hub centres and with NHS Evidence

- Physical set up, location of staff• Transition plan • Production timeline for the duration of the contract• Cost (3 year breakdown)• All assumptions• Confirmation of scope or variant bid

Page 48: NHS Evidence – provided by NICE Evidence Hub Centres OJEU Tender Supplier Open Day, July 23 rd 2010

NHS Evidence – provided by NICE48

How we will assess your bids (initial views)

• Value for money• Your understanding of the service objectives and

challenges• Your experience and expertise in this field of work –

searching and appraising clinical and non-clinical evidence

• Evidence of your commitment to quality assurance• Methodology for delivering a service which is fit for

purpose• Your approach to building strong team dynamics and

attracting the best• Your ability to demonstrate organisational cohesiveness• Rigorous management and tailored reporting

Page 49: NHS Evidence – provided by NICE Evidence Hub Centres OJEU Tender Supplier Open Day, July 23 rd 2010

NHS Evidence – provided by NICE49

Agenda

• Introduction and objectives of the session

• Brief introduction to NHS Evidence

• The Specialist Collections service today

• Drivers of change

• Future Evidence Hub service

• Tender scope and requirements

• Q&A - Service requirements

• Procurement process

• Q&A – Procurement process

Page 50: NHS Evidence – provided by NICE Evidence Hub Centres OJEU Tender Supplier Open Day, July 23 rd 2010

NHS Evidence – provided by NICE50

Agenda

• Introduction and objectives of the session

• Brief introduction to NHS Evidence

• The Specialist Collections service today

• Drivers of change

• Future Evidence Hub service

• Tender scope and requirements

• Q&A - Service requirements

• Procurement process

• Q&A – Procurement process

Page 51: NHS Evidence – provided by NICE Evidence Hub Centres OJEU Tender Supplier Open Day, July 23 rd 2010

NHS Evidence – provided by NICE51

Clinical Hub Centres Procurement

Contract: Clinical Hub Centres

Lots: 2

Contract Duration: 36 months with options to extend for

2 x 12 month periods

OJEU Procedure: Competitive Dialogue

The tender is for 2 LotsClinical Hub Centre 1 & 2

Suppliers can tender for one or both lots.

If tendering for both Lots, two tender documents will be required, one for each Lot to assist evaluation

Page 52: NHS Evidence – provided by NICE Evidence Hub Centres OJEU Tender Supplier Open Day, July 23 rd 2010

NHS Evidence – provided by NICE52

Procurement Process

• The Competitive Dialogue Procedure is being used for this tender

• This procedure offers NICE the opportunity to enter into open dialogue with suppliers to assist in formulating the final solution to the new model and finalise the specification on which suppliers will tender against

• The procedure requires numerous stages from PQQ to final award

Page 53: NHS Evidence – provided by NICE Evidence Hub Centres OJEU Tender Supplier Open Day, July 23 rd 2010

NHS Evidence – provided by NICE53

Competitive Dialogue Stages

Initial Stages (completed)

• OJEU PIN (Prior Information Notice) Issue - 6 July 2010

• Suppliers Open Day - London - 23 July 2010

Next Stages

• Full notice published on TED and NICE web site - 26 July 2010

• Suppliers respond to full notice and request PQQ Document

• NICE Issue PQQ Document - w/c 26 July 2010

• Bidders PQQ Response Deadline - 16 August 2010

• Evaluation of PQQ and Short List - 17 - 20 August 2010

Page 54: NHS Evidence – provided by NICE Evidence Hub Centres OJEU Tender Supplier Open Day, July 23 rd 2010

NHS Evidence – provided by NICE54

Pre-qualification Questionnaire (PQQ)

• Suppliers will be shortlisted and invited to enter into the Dialogue stage of the procurement

• Shortlisted suppliers will be notified on 20th August 2010

• Suppliers MUST submit a PQQ to take part in the Competitive Dialogue

• It is NOT necessary for suppliers to have formed partnerships / collaborations (where applicable) at PQQ stage

• PQQ responses must be submitted by 17:00hrs on the 16th August 2010

Page 55: NHS Evidence – provided by NICE Evidence Hub Centres OJEU Tender Supplier Open Day, July 23 rd 2010

NHS Evidence – provided by NICE55

Pre-qualification Questionnaire (PQQ)

The PQQ document will cover (including but not limited to):

• Organisational Details• Legal status (e.g. Public Sector,

Partnership, Public Limited company)

• Date of Formation• Registration• Structure

• Single Provider / Partnership / Consortia

• Clarity as to whether organisation completing the PQQ is a Single Provider, a Partnership or Consortium, or an organisation intending to be part of a consortium/partnership

• Financial• Audited Accounts• Balance Sheet• Parent Guarantee (if required)• Bank details

• NICE will consider both single supplier and partnership / consortia approaches

• It is not a requirement that partnerships / consortia are formed for this tender

Page 56: NHS Evidence – provided by NICE Evidence Hub Centres OJEU Tender Supplier Open Day, July 23 rd 2010

NHS Evidence – provided by NICE56

Pre-qualification Questionnaire (PQQ)

• Legal• Litigation• Other legal proceedings

• Quality Assurance• Accreditation

• Health & Safety at Work• Policy

• Insurance• Employers Liability• Public Liability• Other

Evaluation Criteria

• The evaluation criteria will be issued with the PQQ document

• A critical area of evaluation will be Relevant Experience

• Capability• Principal areas of business• Business Activity• Staff• Relevant Experience

Page 57: NHS Evidence – provided by NICE Evidence Hub Centres OJEU Tender Supplier Open Day, July 23 rd 2010

NHS Evidence – provided by NICE57

PQQ Evaluation and Shortlist

• The evaluation criteria will be included in the PQQ document

• The evaluation of the PQQ documents and shortlist selection will be between - 17 - 20 August 2010

• Shortlisted suppliers will be notified on 20th August 2010

Dialogue Stage Opens

• The dialogue stage of the procurement will commence on 23rd August 2010 to shortlisted suppliers

Page 58: NHS Evidence – provided by NICE Evidence Hub Centres OJEU Tender Supplier Open Day, July 23 rd 2010

NHS Evidence – provided by NICE58

Competitive Dialogue

• Competitive Dialogue opens to shortlisted suppliers 23rd August 2010

• The draft Invitation to Tender (ITT) will be issued to shortlisted suppliers when the dialogue stage opens

• A series of supplier meetings will take place between23rd August 2010 to 15th October 2010

• All meetings and correspondence during the dialogue period will be fully minuted and tracked

• Non commercially sensitive information / discussions will be shared fairly and openly with all suppliers bidding for that Lot that is relevant to the development of the specification

• Dialogue closes 15th October 2010

Page 59: NHS Evidence – provided by NICE Evidence Hub Centres OJEU Tender Supplier Open Day, July 23 rd 2010

NHS Evidence – provided by NICE59

Tentative Meeting Dates for the Competitive Dialogue

Day Date Time LocationThursday 26th August 10:00 – 13:00 London & Manchester

Friday 3rd September 10:00 – 13:00 London & Manchester

Thursday 9th September 10:00 – 13:00 London & Manchester

Tuesday 14th September 10:00 – 13:00 London & Manchester

Thursday 23rd September 10:00 – 13:00 London & Manchester

Thursday 30th September 14:30 – 17:00 London & Manchester

Monday 4th October 14:30 – 17:00 London & Manchester

Thursday 14th October 14:00 – 16:00 London & Manchester

Dialogue closes 15th October 2010

Page 60: NHS Evidence – provided by NICE Evidence Hub Centres OJEU Tender Supplier Open Day, July 23 rd 2010

NHS Evidence – provided by NICE60

Invitation to Tender (ITT)

• The final Invitation to Tender will be finalised by NICE between 15th – 19th October 2010

• The final Invitation to Tender document will be issued to suppliers 20th October 2010

• The Invitation to Tender response deadline will be 3rd November 2010

Invitation to Tender Response Time

• The supply chain will be expected to begin formulating their response to the ITT from the beginning of the dialogue stage

• As the specification develops through the dialogue stage, suppliers will be expected to amend the responses they are formulating accordingly

• Partnerships / consortiums must be formed (if required) during this stage and submitted in the response to the ITT

Page 61: NHS Evidence – provided by NICE Evidence Hub Centres OJEU Tender Supplier Open Day, July 23 rd 2010

NHS Evidence – provided by NICE61

Evaluation and Contract Award

• Tender Return and Evaluation – 3rd November 2010 - Mid November 2010

• Contract Award Notice and Losing Bidders Debriefed - Mid December 2010 `

• Alcatel Period (10 day stand still) - Mid - Late December 2010

• Contract Signing and commencement of TUPE - Late December 2010 - Late March 2011

• Contract Commences - 1 April 2011

TUPE

• TUPE may or may not apply to either or both of the new Clinical Hub Centres

• A period of 3 months from contract award to contract commencement has been given for TUPE

Page 62: NHS Evidence – provided by NICE Evidence Hub Centres OJEU Tender Supplier Open Day, July 23 rd 2010

NHS Evidence – provided by NICE62

Agenda

• Introduction and objectives of the session

• Brief introduction to NHS Evidence

• The Specialist Collections service today

• Drivers of change

• Future Evidence Hub service

• Tender scope and requirements

• Q&A - Service requirements

• Procurement process

• Q&A – Procurement process