Conference Information

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MAKING OUR ROLE CRYSTAL CLEAR Disney’s Grand Californian Hotel & Spa

JUNE 22-24, 2016

Dear AAPL Members and Conference Attendees,

Please join the American Association of Physician Liaisons (AAPL) as we convene in beautiful Anaheim, California at the Disney Grand Californian Hotel and Spa for our 2016 Annual Conference. This is our 15th year, so expect an even more robust program of educational and networking opportunities as we celebrate our crystal anniversary. This conference is a unique program developed FOR physician liaisons BY physician liaisons and offers unmatched national reach for networking and professional growth. We are looking forward

to enjoying the world-famous Disney hospitality as we learn from experts and one another and engage actively in our professional growth.

Because we are heading into a rapidly changing time in healthcare this conference’s theme is, aptly put, “Making Our Roles Crystal Clear”. We are beyond excited that at the forefront of our conference is “Disney’s Approach to Leadership Excellence”. This keynote address presented by the Disney Institute is sure to inspire and engage us by fostering an awareness of how Disney thinks about values-based leadership and how their time-tested principles can influence your organization, your team, and yourself as a leader. Other nationally recognized speakers will address:

• Theuseofsocialmediainthephysician’sworld• Personalitytypesandhowtheybenefitourroles• Highperformanceuseofanalytics• Ourroleswithinthechanginghealthcarelandscape• AAPL’sgrowingpartnershipwithSHSMD

In response to our members’ request, the Pre-Conference workshop, “Successful Strategies,” that was offered last year at an additional charge is included in your total conference fee this year.

Healthcare is confronting a time of many changes, and AAPL will continue to bring inspired people together through its conference to ensure we remain at the cutting edge. We have remained relevant for 15 years and will continue that relevance well into the future.

Before I close, I would like to thank each of you for attending our conference and bringing your expertise. You, as organization leaders, have the vision, the knowledge, and the experience to help us pave our way into the future. Throughout the conference I ask you to stay engaged and help us make our role crystal clear.

Sincerely,

Gail ChellisGail Chellis, Director, Physician Relations St. Anthony’s Medical CenterAAPL 2016 Program Committee Chair

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MAKING OUR ROLE CRYSTAL CLEAR Disney’s Grand Californian Hotel & Spa

JUNE 22-24, 2016

CONFERENCE OBJECTIVES AND MISSION STATEMENTTheAmericanAssociationofPhysicianLiaisons,Inc.isanot-for-profitprofessionalsocietyofmemberswhoserveina physician liaison capacity in many different types of institutions and hospital settings. The annual AAPL conference highlightstopicsandeducationalsessionsbasedontheneedsidentifiedbyourmembers,butoneofthemainbenefitsofattending is networking! Attendees have the opportunity to interact with others in similar sized organizations, discuss best practices,evaluatewhichactivitieshavegoodreturnoninvestment,andlearnwhat’snewinthefieldandhowourrolesarechanging in response.

CONFERENCE OBJECTIVES1. Gain an awareness of how the Disney organization thinks in the area of leadership excellence2. Network with peers from across the country3. Learn best practices4. Develop tools to improve communication with your physician audience to better understand the challenges they

face5. Participate in discussion forums with colleagues working in similar-sized and type facilities6. Gain new knowledge that helps you become more effective in your position7. Evaluate tools that can help expand your current program and reach8. Participateinsessionsspecificallytailoredtoyourrole–beginner,experiencedandliaisonmanager9. Learn about current healthcare trends10. Realize the influence social media can make in your program

The geographic makeup of our AAPL membership is shown below:

MISSION STATEMENT The American Association of Physician Liaisons exists to advance the art of physician and healthcare provider relationships through the provision of educational programming, professional development, shared resources and networking opportunities.

MEMBERSHIP BY INSTITUTION TYPE

MEMBERSHIP BY REGION

MEMBERSHIP BY TITLE

West15%

Southwest8%

Northeast20%

Midwest23%

Southeast34%

MEMBERSHIP BY REGION MEMBERSHIP BY INSTITUTE TYPEMEMBERSHIP BY JOB TITLE

Physician Liaison66%

Director13%

Manager15%

Marketing1%

Business Development3%

Other2%

Not-for-Profit47%

Academic MedicalCenter26%

GeneralAcute Care

4%

For-Profit4%

Teaching Hospital 6%

SpecialtyHospital

8%

Other5%

West15%

Southwest8%

Northeast20%

Midwest23%

Southeast34%

MEMBERSHIP BY REGION MEMBERSHIP BY INSTITUTE TYPEMEMBERSHIP BY JOB TITLE

Physician Liaison66%

Director13%

Manager15%

Marketing1%

Business Development3%

Other2%

Not-for-Profit47%

Academic MedicalCenter26%

GeneralAcute Care

4%

For-Profit4%

Teaching Hospital 6%

SpecialtyHospital

8%

Other5%

West15%

Southwest8%

Northeast20%

Midwest23%

Southeast34%

MEMBERSHIP BY REGION MEMBERSHIP BY INSTITUTE TYPEMEMBERSHIP BY JOB TITLE

Physician Liaison66%

Director13%

Manager15%

Marketing1%

Business Development3%

Other2%

Not-for-Profit47%

Academic MedicalCenter26%

GeneralAcute Care

4%

For-Profit4%

Teaching Hospital 6%

SpecialtyHospital

8%

Other5%

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MAKING OUR ROLE CRYSTAL CLEAR Disney’s Grand Californian Hotel & Spa

JUNE 22-24, 2016

 

 © Disney

Ryan Giannetta

Ryan Giannetta incorporates over 12 years of project management and operations experience into helping organizations explore Disney insights as they strive to enhance the way they do business.

Ryan’s Disney career began in 2001 as an attractions host at the Magic Kingdom at the Walt Disney World Resort in Lake Buena Vista, Fla. Working various roles in attractions coupled with his passion for guest service led him back to his native state of California to the Disneyland Resort in Anaheim, Calif., where he joined the cast of Disney’s Grand Californian Hotel and Spa.

After just a few months, Ryan had the opportunity to help create the Disneyland Resort hotels guest activities department. The program continues to offer hotel guests one-of-a-kind experiences ranging from learning how to draw Mickey Mouse to private shopping experiences in the Downtown Disney district.

Ryan’s leadership qualities and customer insight were quickly recognized, and in 2003 he was selected to join Disney University, the cast member training division of The Walt Disney Company, as an orientation leader. Ryan’s varied service background and passion for teaching his fellow cast members motivated him to then transition to human resources. With that department, Ryan helped execute the first Disney Leadership Conference and worked as cast activities representative during the Disneyland 50th anniversary celebration in 2005.

In 2006, Ryan returned to his customer service roots by accepting a position as guest services manager for the Disneyland Resort hotels. Focusing on the development and growth of cast members and the hotels’ daily operation allowed Ryan to develop training teams and implement process improvements.

As a project logistics manager for the Disneyland Resort Hotels and Downtown Disney district, Ryan was responsible for logistics relating to development and capital improvements to ensure a seamless guest experience. Ryan joined the Disney Institute team in 2010 to help other professionals explore and adapt the Disney business insights he has utilized throughout his career.

Ryan graduated from California State University, Fresno with a Bachelor of Science in business administration. He was also a member of the Alpha Mu chapter of the national marketing and sales fraternity Pi Sigma Epsilon.

   

MEET OUR OPENING KEYNOTE

Disney’s Approach to Leadership ExcellenceAleaderisfarmorethanatitle–leadershipisabouttakingactionstocreatesustained,positivetransformationswithinanorganization. Great leaders align their own values and vision with those of their business and help operationalize them for the future. The most meaningful way to demonstrate these attributes is to passionately communicate your shared vision and practice what you and your company stand for. Leaders also cultivate committed and engaged employees who strive to lead as well.

It is this approach to leadership that is responsible for The Walt Disney Company’s legacy known around the world today. Disney Institute shares a time-tested approach that demonstrates the values and behaviors of exemplary leaders. Leaderswhointentionallynurtureanenvironmentofmutualtrustandrespectfindthattheycreatestrongeremployeeperformance, exceptional customer service and ultimately greater business results. Connecting great leadership to improved performance is just one of the ways that Disney Institute helps organizations reimagine their results.

This engaging keynote will capture the “big idea.” This high-level introduction into the Disney approach to leadership excellence shares a few overarching themes through their lens. The goal is to inspire and engage you by fostering an awareness of how Disney thinks.

Ryan GiannettaRyan Giannetta incorporates over 12 years of project management and operations experience into helping organizations explore Disney insights as they strive to enhance the way they do business.

Ryan’s Disney career began in 2001 as an attractions host at the Magic Kingdom at the Walt Disney World Resort in Lake Buena Vista, Fla. Working various roles in attractions coupled with his passion for guest service led him back to his native state of California to the Disneyland Resort in Anaheim, Calif., where he joined the cast of Disney’s Grand Californian Hotel and Spa.

After just a few months, Ryan had the opportunity to help create the Disneyland Resort hotels guest activities department. The program continues to offer hotel guests one-of-a-kind experiences ranging from learning how to draw Mickey Mouse to private shopping experiences in the Downtown Disney district.

Ryan’s leadership qualities and customer insight were quickly recognized, and in 2003 he was selected to join Disney University, the cast member training division of The Walt Disney Company, as an orientation leader. Ryan’s varied service background and passion for teaching his fellow cast members motivated him to then transition to human resources. With thatdepartment,RyanhelpedexecutethefirstDisneyLeadershipConferenceandworkedascastactivitiesrepresentativeduring the Disneyland 50th anniversary celebration in 2005.

In 2006, Ryan returned to his customer service roots by accepting a position as guest services manager for the Disneyland Resort hotels. Focusing on the development and growth of cast members and the hotels’ daily operation allowed Ryan to develop training teams and implement process improvements.

As a project logistics manager for the Disneyland Resort Hotels and Downtown Disney district, Ryan was responsible for logistics relating to development and capital improvements to ensure a seamless guest experience. Ryan joined the Disney Institute team in 2010 to help other professionals explore and adapt the Disney business insights he has utilized throughout his career.

Ryan graduated from California State University, Fresno with a Bachelor of Science in business administration. He was also a member of the Alpha Mu chapter of the national marketing and sales fraternity Pi Sigma Epsilon.

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MAKING OUR ROLE CRYSTAL CLEAR Disney’s Grand Californian Hotel & Spa

JUNE 22-24, 2016

CONFERENCE HOTEL INFORMATION Disney’s Grand Californian Hotel & Spa1600 S. Disneyland Drive Anaheim, CA 92802 Phone: 714-635-2300

Designed in California’s renowned Arts and Crafts style, this upscale 4-star hotel features a 6-story, lodge-style lobby, plush relaxed rooms and an impressive array of amenities. The hotel is set in an ideal location and is attached to a lively walking promenade featuring outdoor shopping, dining and entertainment area in the Downtown Disney District.

Hotel Amenities include: •LuxeWellnessSpafeaturingrusticstonework•Threepools,ahottubandawaterslide,pluskids activities•Elegantrestaurantandbar,afiresidelounge,snackbar and a casual café•24-hourroomservice•ComplimentaryWiFiinguestrooms

AAPL Conference Discounted Hotel Room Rates$249 single/double plus taxes

Cut-off date for the AAPL Conference rate is Friday, May 6, 2016.

Thehotelisexpectedtofillupquickly.We strongly encourage you to make your hotel room reservations as soon as you confirm your conference participation. Hotel Reservations

Hotel ParkingSelf-parking is offered at $18 per night. Valet parking is available to overnight guests at $28 per night and includes in/out privileges.

Travel DetailsJohn Wayne Airport (SNA) and Los Angeles International Airport (LAX)The Disney’s Grand Californian Hotel & Spa is located approximately 15 miles from the John Wayne Airport and approximately 40 miles from the Los Angeles International Airport.

Airport Shuttle The Disneyland Resort Express provides the most convenient mode of transportation between the John Wayne Airport or the Los Angeles International Airport and the Disney’s Grand Californian Hotel & Spa. The Express can be accessed near the baggage claim area. Current airport transfer estimated rates are as follows (subject to change): Disneyland Express Taxi (Approximate Rates)SNA $20.00/One Way Adult $30.00 LAX $30.00/One Way Adult $85.00

Additional Information

Airport Shuttle

Downtown Disney

AAPL CONFERENCE FEE SCHEDULE AND REGISTRATION AAPL Active Member Early Registration Discount ................................$450.00 (Payment must be made by Friday, April 1, 2016)

AAPL Active Members Registration (After April 1, 2016) .................... $495.00

*Non-AAPL Member Registration ............................................................$595.00

*Join AAPL! Receive the benefits of membership and the reduced conference registration fee. Apply for membership at: www.physicianliaison.com.

Direct Link to register for the AAPL Conference:

All cancellations must be received in writing to: contactaapl@gmail.com. A $75.00 USD administrative fee will be deducted from cancellations requested prior to June 1, 2016. No refunds can be made for requests made after June 1, 2016. Questions can be directed to AAPL at: 571-402-2275.

Conference Registration

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MAKING OUR ROLE CRYSTAL CLEAR Disney’s Grand Californian Hotel & Spa

JUNE 22-24, 2016

WEDNESDAY, JUNE 22, 2016

AAPL 2016 CONFERENCE PROGRAM

Session A

Community/Private HospitalsSession B

Academic Medical CentersSession C

Session D

Children’s Hospitals

7:00 am – 5:00 pm Registration Open

7:00 am – 8:00 am Continental Breakfast

8:00 am – 10:50 am Successful Strategies Concurrent Sessions

Coordinating AMC Outreach Efforts to Grow Hospital TransfersPaola Cieslak Associate Vice PresidentStrategic Outreach Rush University Medical CenterChicago, Illinois

Kelsey GarvinProject Manager Strategic Outreach Rush University Medical CenterChicago, Illinois

Physician Referral Concierge Services Sarah LatorreDirector Physician Referral MarketingUniversity of Massachusetts Memorial Health CareWorcester, Massachusetts

Digital Technologies to Advance Physician RelationsJason LansdaleSenior Physician LiaisonUniversity Hospitals of ClevelandCleveland, Ohio

The Physician Liaison’s Role in Operations Lorraine DeLuca PlacidoSystem Director, Physician Relations & RecruitmentMain Line Health SystemRadnor, Pennsylvania

10:50 am – 12:30 pm Group Break Attendees On Their Own for Lunch

12:30 pm – 1:00 pm President’s WelcomeTracie L. KingAAPL President 2015-2016Physician LiaisonNationwide Children’s HospitalColumbus, Ohio

1:00 pm – 2:30 pm Opening Keynote Presentation Disney’s Approach to Leadership Excellence presented by

Disney InstituteRyan GiannettaSenior Business FacilitatorDisney InstituteAnaheim, California

2:30 pm – 3:00 pm Visit our Exhibitors and Refreshment Break

3:00 pm – 4:00 pm How Building Online Connections Can Bolster Reputation and Relationships Jake JacobsonSenior Public Relations ManagerChildren’s Mercy Kansas CityKansas City, Missouri

4:00 pm – 5:00 pm Center-Type Concurrent Breakout Sessions

Effective (and Ineffective) Independent Provider EHR Implementation StrategiesSara MillerManager Physician RelationsSt. Luke’s Health SystemBoise, Idaho

Knowing Your Academic Medical Center—Keeping Up With All There is to Know!Marlana K. Beck, MPADirectorMayo ClinicJacksonville, Florida

Let’s Get Digital: Promoting Pediatrics Through Social MediaJake JacobsonSenior Public Relations ManagerChildren’s MercyKansas City, Missouri

5:00 pm – 6:30 pm Networking Cocktail Reception

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MAKING OUR ROLE CRYSTAL CLEAR Disney’s Grand Californian Hotel & Spa

JUNE 22-24, 2016

7:00 am – 5:00 pm Registration Open

7:00 am – 7:45 am Continental Breakfast

7:45 am – 8:30 am Roundtable DiscussionsJoin physician relations thought leaders in “tabletop discussions” concerning various topics such as Epic implementation, starting a new liaison program and enhancing internal communication to name a few. Casual discussion will allow you to learn best practices from your peers.

8:35 am – 8:45 am Welcome/Announcements

8:45 am – 9:45 am Current and Future State of Healthcare Steven E. Larson, MD, MPH PresidentCalifornia Medical AssociationSacramento, California

9:45 am – 10:15 am Visit our Exhibitors and Refreshment Break

10:15 am – 11:15 am Concurrent Breakout Sessions

Attitude or Aptitude - Managing the Liaison Personality SpectrumMarlana K. BeckDirectorMayo ClinicJacksonville, Florida

So You Are No Longer Brand New…Taking it to the Next LevelVivian Wessel HightonProfessional Relations RepresentativeRadiology Ltd. Tucson, Arizona

Past President’s PanelCome hear from past presidents of the organization discuss why they went into the industry, how they chose the direction of their careers and what they have learned over the years including the one piece of advice they would like all liaisons to know. All have approachedtheirpositionsdifferentlyandhavegoneontofulfilla myriad of positions either in their same hospitals or elsewhere.

11:15 am – 12:15 pm Break the Golden Rule: Flexing Your Communication Style to Build Strong Relationships and Influence Others—A Presentation Using the Myers-Briggs® ToolShawna Myers, MSODOrganizational Development ConsultantFourFold Coaching and ConsultingChicago, Illinois

12:15 pm – 1:30 pm Group Luncheon

1:30 pm – 2:30 pm AAPL/SHSMD Presentation Physician Alignment and Clinically Integrated Networks:An In-Depth Examination of the Influence of PhysicianOutreach Strategies 2:30 pm – 3:30 pm Leveraging Data to Achieve Strategic Initiatives and Demonstrate Their Value Galyn DamianiCV Services AdvisorCentra Health Heart and Vascular CenterSt. Cloud, Minnesota

Alina JosephManager of Physician MarketingKettering Health NetworkMiamisburg, Ohio

3:30 pm – 4:00 pm Visit our Exhibitors and Refreshment Break

4:00 pm – 4:45 pm Platinum Sponsor Concurrent Breakout Sessions

6:30 pm Optional Networking EventJoin your colleagues at Angel Stadium of Anaheim for a baseball game at this AAPL Optional Networking Event. We have reserved Club All-Star seats that include extra leg room, padded chairs, exclusive club level access and in-seat wait service! Tickets are available within the Conference Registration Link.

THURSDAY, JUNE 23, 2016

Manager

New Liaison

Experienced Liaison

Session A

Session B

Session C

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MAKING OUR ROLE CRYSTAL CLEAR Disney’s Grand Californian Hotel & Spa

JUNE 22-24, 2016

7:00 am – 11:00 am Registration

7:00 am – 8:00 am Continental Breakfast

8:00 am – 8:15 am AnnouncementsTracie L. KingAAPL PresidentPhysician LiaisonNationwide Children’s HospitalColumbus, Ohio

8:15 am – 9:00 am Leakage or Keepage? The New Frontier for Growing VolumeSusan BoydellPartnerBarlow/McCarthyDallas, Texas

Alex EllsworthDirectorGrowth and Physician Universal Health Services of Delaware, Inc.King of Prussia, Pennsylvania

9:00 am – 9:30 am Visit our Exhibitors and Refreshment Break

9:30 am – 10:15 am Diamond Sponsor Plenary Session Presented by Evariant

10:15 am – 11:30 am Accountable Care Organizations and the Impact on the Liaison RoleAllen L. Smith, MD, MSPresidentBrigham and Women’s Physician Organization Boston, Massachusetts

11:30 am – 11:45 am Closing RemarksTracie L. King AAPL President 2015-2016 Physician LiaisonNationwide Children’s HospitalColumbus, Ohio

James T. Finnen, MBA AAPL President-Elect 2016-2017Senior Physician Liaison Baylor Scott & White Health Austin, Texas

FRIDAY, JUNE 24, 2016

MOVING HEALTHCARE AHEAD

evariant

Conference Concludes at 11:45 am

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MAKING OUR ROLE CRYSTAL CLEAR Disney’s Grand Californian Hotel & Spa

JUNE 22-24, 2016

Conference Concludes at 11:45 am

MOVING HEALTHCARE AHEAD

evariant

WE GRATEFULLY ACKNOWLEDGE OUR OFFICIAL ANNIVERSARY CONFERENCE SPONSOR

DIAMOND SPONSOR

Evariant sees a future where healthcare organizations deliver precise, efficient care solutions not only inside an organization’s walls,butalsobeyond.WemakethisarealitybycontinuouslyinnovatingahealthcareCRMplatform–aplatformbasedona centralized healthcare data hub, analytics, and communications engine - capable of identifying, executing, and measuring all types of engagement initiatives. The result is greater visibility into opportunities, richer engagement with key constituents, and continuous measurement and improvement. Many of the leading healthcare institutions have selected our solutions to optimize their care strategies and related initiatives. Learn more at www.evariant.com.

THANK YOU TO ALL OF OUR AAPL 15TH ANNIVERSARY SPONSORS

PLATINUM SPONSORS

IMS Health is a leading global information and technology company providing the healthcare industry with comprehensive solutions to measure and improve performance. By applying sophisticated analytics and proprietary applications, we connect more than 10 petabytes of healthcare data on diseases, treatments, costs and outcomes to customers in pharmaceutical, consumerhealthandmedicaldevicemanufacturing,andinpayers,providers,government,researchersandthefinancialcommunity. Additional information is available at www.imshealth.com.

Marketware is the leading provider of outcomes in physician referral development, market insight, and patient acquisition strategies for healthcare facilities across the United States. Marketware’s premier Growth Suite applications are designed to empower business development and physician relations teams to grow, retain, and discover new volume opportunities across service lines. To learn more, visit www.marketware.com.

Dedicated to delivering service-line growth for health systems around the country, the Tea Leaves team is focused on deliveringbusinessintelligencesolutionsspecificallyforthehealthcareindustry.Withover40combinedyearsofexperiencein healthcare business development and marketing, our client service and strategy teams have unrivaled expertise in helping healthsystemsmaximizeprofitsandprioritizeeffortstodelivergrowth.Learnmoreatwww.TeaLeavesHealth.com

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MAKING OUR ROLE CRYSTAL CLEAR Disney’s Grand Californian Hotel & Spa

JUNE 22-24, 2016

GOLD SPONSOR

Celebrating 15 years of growth in partnership with hospitals, health networks and other healthcare organizations, Tiller-Hewittworkswiththesevaluedclientstocreatefinancialgrowth,increaseefficiencyandimproveprovidersatisfactionand retention.

Our laser-focused strategic approach to sales, business development, and growth is built on three pillars: Systems, Data and People. Fostering strong relationships with physicians and advanced practice providers, our high-performance liaison, refer-ral, onboarding and retention programs enable clients to achieve return on investment through top line growth and bottom line results. To learn more visit www.tillerhewitt.com, call 866-651-8701 or contact us at info@tillerhewitt.com.

SILVER SPONSOR

InforHealthdeliversindustry-leadinghealthcare-specificsolutions,availableon-premiseorinthecloud,thatareusedbymore than 5,000 organizations globally to transform the integration, planning, tracking, and management of a healthcare organization’svitalassets,includingpeople,supplies,clinicaldata,relationships,andfinancialresources.

Over 72% of hospitals in the U.S. and 1,500 state and local governments run Infor applications. Key customers include Mayo Clinic, Cleveland Clinic, and Geisinger. Infor also runs mission critical manufacturing applications at some of the world’s best manufacturing companies including Boeing, Ferrari, Siemens, and Piper Aircraft. Infor CloudSuite was named as one of 14 most important enterprise technology products of 2014. Learn more at www.infor.com.

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MAKING OUR ROLE CRYSTAL CLEAR Disney’s Grand Californian Hotel & Spa

JUNE 22-24, 2016

Gail A. ChellisTreasurerDirector, Physician StrategiesSt. Anthony’s Medical CenterSt. Louis, Missouri

Anne Quinn-Dietzler SecretaryDirector Physician RelationsUniversity Medical Center of Princeton Plainsboro, New Jersey

Catherine Hanly MikelsonPast President (Ex-Officio)Director of Cardiac Service, Penn CardiologyPenn MedicinePhiladelphia, Pennsylvania

2015-2016 AAPL BOARD OF DIRECTORS

Tracie L. King PresidentPhysician Liaison Nationwide Children’s Hospital Planning and Business DevelopmentColumbus, Ohio

Lyn G. Reed HistorianLead Physician Access Manager, Community Physician NetworkCommunity Heart and Vascular CareIndianapolis, Indiana

Erin DiBaccoBoard Member At-LargePhysician LiaisonTufts Medical CenterBoston, Massachusetts

Sara MillerBoard Member At-LargeManager, Physician RelationsSt. Luke’s Health SystemBoise, Idaho

James T. Finnen, MBAPresident-ElectSenior Physician LiaisonBaylor Scott & White HealthAustin, Texas

Tom Anderson Board Member At-LargePhysician LiaisonBrigham and Women’s HospitalBoston, Massachusetts

Julia Parks, RN, BSNBoard Member At-LargePhysician Liaison Cardiac Service LineKettering Health NetworkKettering, Ohio

Carla Alexander, MEdBoard Member At-LargeManager, Physician Relations & Strategic Development University of Arkansas for Medical SciencesLittle Rock, Arkansas