next generation web-based planning tools dave hawkins...
TRANSCRIPT
Quality Speed
Cost
How does a Web-based Planning Framework
Help?
Subject-matter Experts
Strategic Planners
Executives
Stakeholders
Implementation Planners
Managers
Issues Situation
Vision
Strategy Actions
Metrics
Collaboration Tools
Model and Data Mashup
Web-based Planning Framework
Integrated Web-supported Process
GIS & Map data Models & Results Expert Judgment Documents
Collaboration Tools
Model and Data Mashup
Web-based Planning Framework
Engaged Team &
Stakeholders
Relevant Metrics
Comprehend Situation
Clear Vision
Coherent Strategy
Effective Plan Integrated Web-supported Process
GIS & Map data Models & Results Expert Judgment Documents
Subject-matter Experts
Strategic Planners
Executives
Stakeholders
Implementation Planners
Managers
Issues Situation
Vision
Strategy Actions
Metrics
Western Electricity Coordinating Council
• WECC coordinates bulk electric system reliability
• Land area: = ½ Europe
• 14 Western states, BC, AB & part of Mexico
• ~350 member companies & regulators
• Long-range (20 yr) plan
• Generation, transmission, & environmental costs
• Optimal configuration of Western Electricity Grid
Analysis – Generation & Transmission
Transmission Analysis – Candidate Comparisons
Corridor Analysis
Transmission Analysis – Analytical Comparison
Expert Judgment
Subject-matter Experts
Strategic Planners
Executives
Stakeholders
Implementation Planners
Managers
Issues Situation
Vision
Strategy Actions
Metrics
Stakeholders
User 74%
Not 26%
74% of Americans use Internet 1
103% have mobile phones 2
Is this desirable?!
Stakeholders – Who are they?
1 ITU http://www.itu.int/ITU-D/ict/statistics/material/excel/2010/IndividualsUsingInternet_00-10.xls 2 http://www.ctia.org/consumer_info
MobileDevices103%
Participants.05%
Not 99.95%
Heat Map Network Heat Map Network
Quality Speed
Cost
Web Planning Framework
Quality Speed Cost
Full integration: Vision to implementation
Collaborate from anywhere
Use entire framework or choose individual apps
Built-in Stakeholder Engagement & Management tools
Built-in model & data auditing
Web-Based Planning Tools Doug Walker, Placeways
MATERIALS COURTESY OF
PLACEWAYS LLC
APRIL 2012
APA 2012 National Planning Conference Session S577
Next Generation Web-based Planning Tools
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Audience
Audience Size
Public Internal
Complexity
Entertainment
Difficulty
Inputs per user
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®
Promoting informed, collaborative decision-making since 2001.
2011 Esri Business Partner Award
CommunityViz is a registered trademark of Placeways LLC 8
Dynamic Charts Interactive Controls
Multiple Scenarios
Intuitive Interface
Analysis Wizards
ArcGIS Extension
®
Optional Fly-through 3D
Sketch Tools
Desktop
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®
WebShots
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Technology Platforms
Desktop Web/Cloud
• Everything you were already doing
• High power user interface • Single-user applications
• Reaching wider audiences
• Mobile platforms • High power back end
Transferring
• Not yet as easy as we wish • Not necessarily standard
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WHAT’S HAPPENING NOW
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Live, Interactive Maps
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Updatable Thematic Data
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Contextual Content
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Interactive Scenario Creation
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And Much, Much More
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Coming Soon
• Ubiquitous applications that work anywhere and transfer effortlessly
• Distributed applications that pull data, models and tools together as needed
• Open data and modeling standards that allow the above
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How Difficult?
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RELATIVELY EASY RELATIVELY DIFFICULT
Off-the-shelf features Custom features
Single-platform solutions Multiplatform solutions
Static display Interactive tool
One-time launch Updatable tool
Easy and simple Easy and sophisticated
Is It For You, Yet?
• Great web applications are not as easy as they look
• Web tools don’t do everything
• Customization trades off against ease-of-use
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• Reach much wider audiences
• Tap into an ecosystem of computing technology (“the cloud”), data, and models
• Keep up with your audience and stakeholders
YES NOT YET
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Doug Walker, Placeways
doug @ placeways.com
The Next Generation of Web-
Based Planning Tools
Uri Avin FAICP, Parsons Brinckerhoff
Doug Walker, Placeways LLC
Dave Hawkins, Facet Decision Systems
April 15, 2012
F O R E C A S T I N G T H E I N D I R E C T L A N D U S E E F F E C T S O F T R A N S P O R T A T I O N P R O J E C T S
Cautions and Caveats
Emerging concerns with many “ Insta-tools”:
Instant gratification, longer term unease
“Experts” massage output, fingerprints disappear
“Solutions” often infeasible
Tool can overwhelm the process, rather than serve it
Meaningful scenario-building requires more time and
deliberation
Tools often have a built-in bias
Limited palette
Directed outcomes
Inadequate rules of thumb
Narrative and Nuance?
F O R E C A S T I N G T H E I N D I R E C T L A N D U S E E F F E C T S O F T R A N S P O R T A T I O N P R O J E C T S
Web –based tools have high potential to replace face-to-face meetings but come at a cost as tools generally fail to “listen” in an open-ended manner. Their listening is usually scripted and narrow; they exclude personal stories of participants that don’t fit the framework or are not spatial, numeric or visual. How to compensate for this?
Allow for nuanced interaction …
Create prominent blog space for verbal
comments/stories
Analyze these and report back on them
If such feedback is very extensive, use content
analysis programs to “harvest” qualitative
comments
Include “Question marks”; e.g. Does this material
make sense to you?”
Provide simple online tutorials in tool’s use or a
Help line or webinar call-in times to get started
F O R E C A S T I N G T H E I N D I R E C T L A N D U S E E F F E C T S O F T R A N S P O R T A T I O N P R O J E C T S
Fight for the Offline Work!
Tools should never be the entire
process or even the center of the
process; they are just one part of a
Decision SUPPORT System….
F O R E C A S T I N G T H E I N D I R E C T L A N D U S E E F F E C T S O F T R A N S P O R T A T I O N P R O J E C T S
Three Stages of “Coming to Public
Judgment” (Yankelovich)
Consciousness-raising
• Media-driven, information dependent
• Concern and readiness for action
• Confront the need for change
Working through
• Requires active engagement and involvement
• Takes irreducible amount of time…
• …depending on emotional significance to
individual
Resolution
• Cognitive
• Emotional
• Moral
F O R E C A S T I N G T H E I N D I R E C T L A N D U S E E F F E C T S O F T R A N S P O R T A T I O N P R O J E C T S
A Framework for Thinking about
this Brave New World
Set Variable Values
Modify Model Structure & Formuli
Allocate Growth
Specify Outcome Measures
Evaluate Impacts & Options
Select Preferred Direction
Adjust Policies
Typical Components of New Tools/Models
Level of
Involvement
LOW
HIGH
Answer Questions
Provide Information
Request Information
Express Opinion
React to Proposals
Discuss & Debate
Negotiate & Redirect
Recommend
Approve/Veto
Ideally, all levels of
involvement should apply to
all components
Applying the Framework
Set Variable Values
Modify Model Structure & Formuli
Allocate Growth
Specify Outcome Measures
Evaluate Impacts & Options
Select Preferred Direction
Adjust Policies
Typical Components of New Tools/Models
Level of
Involvement
LOW
HIGH
Answer Questions
Provide Information
Request Information
Express Opinion
React to Proposals
Discuss & Debate
Negotiate & Redirect
Recommend
Approve/Veto
The Next Generation of Web-
Based Planning Tools
Uri Avin FAICP, Parsons Brinckerhoff
Doug Walker, Placeways LLC
Dave Hawkins, Facet Decision Systems
April 15, 2012
F O R E C A S T I N G T H E I N D I R E C T L A N D U S E E F F E C T S O F T R A N S P O R T A T I O N P R O J E C T S