Practical Applications For

A Large Career Center

Next Generation Career Center

We will share SLATE’s Best Practices in:

Customer Flow

Assessments/Product Box

Toolbox Training/Staff Development

Tracking/Quality Assurance

Helping Staff Cope With New Stresses

Service To Populations With Special Needs

SLATE’s NGCC Model

1. Staff Assisted Job Search Services2. National Career Readiness Certificate3. Assessments4. Workshops5. Resume Development Assistance6. Training

Six Core Areas:

Job Search Assistance

Job Leads Job Referrals Job Development Job Matching Applicant Pre-screening Recruitment Events

Job Clubs

Occupational Specific Clusters Guest Speakers Courtesy Interviews Job Shadowing SETS Networking SLJM Boot Camp

Skills Upgrade & Community Referrals

On-The-Job TrainingWork Ready FastTrac Incumbent Worker Training Go Network/ Bounceback Business Person’s Between Jobs

Agency Wide and Team Meetings

Staff Feedback

Team Mentoring

Current Issuance Updates

Feature a Product of the Month

Set Benchmarks

Not In Toolbox It Didn’t Happen

Toolbox Clickology

Core/Intensive/Training Services

Customer Engagement to extend core enrollment dates

Service Mix of the Six Core Product Box Areas

Program/Staff Metrics Development

Open Door Policy

Employee Assistance Program (EAP)

Retraining – Webinars – Staff Development

Team Meetings

Team Mentoring

In-House Services (i.e. Equipment, Materials)• Overview DVD with Signing• Ubi-Duo• TTY Relay Phone System• Magnified Computer Screen & Large Keyboard

Language Select Telephone Interpreting Services Community Partners

• MERS/Goodwill• Independent Center• JESS

Stacey FowlerAdult Services Manager - Skills/Jobs Team Leader

SLATE MO Career Center - Downtown

1520 Market Street, 3rd Floor, Ste., 3029, St. Louis, MO 63103

(314)-657-3523 Fax (314) 589-8027

E-mail: sfowler@stlworks.com

Website: http://stlouis-mo.gov