NEW PRODUCTS NEW PRODUCTS NEW PRODUCTS Newsletter December 2012

MAXIMIZING DEALER PROFITS SINCE 1975

ID THEFT 12 million Americans became victims of ID theft in 2011 7% of all smartphone users were victims in 2011 An ID theft occurs every 29 seconds 1 in 10 Americans have been ID Theft victims Average fraud amount per victim was $5,400

BENEFITS : Covers customer and immediate family Fully-managed ID recovery service ID Theft Articles No deductible / Unlimited restorations Data thieves target debit cards, PINs at point of sale

Includes a unique three–year stay-fixed guarantee Beware of identity theft after a car accident

Money-back guarantee ID thefts of 49 cops lead to crime ring, feds say

AUTO DEDUCTIBLE REIMBURSEMENT (ADR) Drives customers back to the your Collision Center Low Cost/High Value Program to increase sales and profits Differentiate yourself from other dealerships Can be combined with other F&I Products

BENEFITS :

Reimburses the auto deductible up to $500 Applies to any auto on your customers policy Unlimited claims per year Coverage for 1, 2, or 3 years Price Menu Marketing Material

THEFT RECOVERY Lifetime Stolen Vehicle Recovery GPS/Cellular Technology No Subscription Fees Fully Transferable

Money Back Guarantee Theft Recovery Competitive Car Insurance Savings Features & Benefits Advantages

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The Growing Importance of GAP Coverage

A recent study performed on GAP claims nationwide showed peaks in claims during times of sudden snow fall, floods and hail storms. The NADA estimates that about 250,000 new and used vehicles will be deemed a total lost due to Hurricane Sandy.

We have already experienced a tremendous increase in GAP claims due to Sandy, where the insurance company’s settlement on the totaled vehicle, did not cover the outstanding amount of the customer’s loan.

Without the GAP coverage those customers may not have been able to afford a new vehicle, and the dealer would have lost out on an additional sale.

Since it appears that no region in the US is immune to dangerous weather conditions, products that will cover the “financial gap” from a total loss, have become much more important for car buyers.

Please contact your Agent and/or Sales Representative for information on our various GAP programs.

Enter Your Warranty, Maintenance, Road Hazard, Key and Dent* Contracts Online

The process is as follows: Enter the VIN (or year, make, model), Sale Date, and Mileage Select a product from the drop down menu Choose a coverage Select the rate Enter the customer information Submit the contract and it has now been entered into the US Warranty Database

As soon as the coverage is entered you can see the contract in the Billing Transaction History report located in the Main Menu, giving you a “Real Time” accounting of your business. From the Billing Transaction History you can Delete the contract should the deal unwind or Edit the coverage should you need to make changes such as term or deductible. The benefit of the Online Entry is that the Month End doesn’t close until the 3rd business day of the following month, giving you the extra time to include the coverages sold during the last few days of the month.

If you would like a quick demonstration of the Online Entry System or to start utilizing the system for your Dealership, please contact Heather Thibault at 800-432-4566 Ext. 207 or via email at: hthibault@uswarranty.com.

* Dent Online Entry Available Only in Florida

Industry News Links Industry News Links Industry News Links

Reinsurance Symposium Names First Speaker

LAS VEGAS — US Warranty Corp.’s Mark Macek will serve as the first of four speakers at the Participation & Reinsurance Symposium at Agent Summit 2013, according to organizers.

Macek said dealer-owned warranty companies (DOWCs) are his company’s specialty, but his presentation will include a primer on retros and dealer obligors as well. “My goal is to help provide agents with a look at what’s out there and help them understand what works best for their dealerships,” he said.

US Warranty Corp. was founded by Macek’s father-in-law in 1975, making it the oldest licensed vehicle service contract provider in the state of Florida. Macek joined the company in 1983 and has served as its president for the past seven years.

“Now is the perfect time for this symposium,” Macek said. “There are tax changes coming, and dealers need to make as much profit as possible, and these programs provide that.”

The Participation & Reinsurance Symposium will feature four segments and will be moderated by James Ganther of Mosaic Interactive LLC. The event will commence at 1 p.m. on Monday, March 4, and conclude before the opening-night keynote address and reception for Agent Summit 2013, which runs through March 6.

Housing And Autos Driving U.S. Economy Higher

Prepaid and Complimentary Maintenance Plans Equal Loyalty from Next Gen Customers

CFPB: Service Contracts Wonʹt Be Targets

Higher Gas-Tax Idea Joins Fiscal-Cliff Talks

Relaxed Lending, Wider Credit Can Propel U.S. Car Sales Only So Far

Obama-Style Fiscal Cliff Not A Big Threat To Car Sales

Todayʹs Technologies Can Drive A Dramatic Increase In Fuel Mileage

Lease Customers Most Faithful To Brand

Autos Drag On Retail Sales, Price Pressure Subdued

Doʹs And Donʹts For Selling Service Contracts In The Service Drive

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We had a 35% increase in enrollment this year… We anticipate an even bigger increase in 2013!

Making certain all employees are performing at peak levels is an important feature of all successful dealerships. USWC training specialists hold regionally focused classes, in or out of the dealership, covering successful F&I sales strategies, CSI and compliance. Classes of one to five days can be customized to meet the exact needs of the dealership.

Here are some examples of our Dealership Departmental Training:

Product Installation: Each department within the dealership is fully instructed on the benefits, advantages, and procedures of all products installed. Competitive Analysis: The F&I Department is provided comparisons against previous programs, coverage benefits, and basic sales strategies. Contract Processing/Accounting: The Office Staff is provided complete instruction on

remittance/payment procedures for each product installed, use of the automated hotline for cancel requests and quotes, and retrieving all relevant statements from the Internet.

Reporting: The Officers of the DOWC are provided instruction on retrieving and interpreting

the financial statements, both current and historical, of the DOWC. Claims: The Service Department is provided with detailed instruction on programs and coverage installed, filing claims, using the automated claim hotline, authorization numbers, the use of inspectors, and payment procedures. To participate in our next class January 7-11 Contact: Raynie Ridenour, Marketing Coordinator RRidenour@USWarranty.com 800-432-4566, ext. 239

HAVE YOU HEARD ABOUT OUR US COLLEGE OF AUTOMOTIVE EXCELLENCE?

UNITED STATES WARRANTY CORP. 22 NE 22nd Avenue

Pompano Beach, FL 33062 Toll Free: (800) 432-4566

Telephone: (954) 784-9400 Fax: (954) 784-7009

Email: info@uswarranty.com

mailto:info@uswarranty.com�

Industry News Links Reinsurance Symposium Names First Speaker

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