new training & consulting approach
TRANSCRIPT
STRA+SYS SOLUTIONS CORPORATE PRESENTATION
STRATEGIC SYSTEM &
SOLUTIONS
OUR PASSION & DEBATES HAVE ALWAYS BEEN ON DEALING WITH SYSTEMS!!
WE BELIEVE IF
SYSTEMS ARE MADE RIGHT…
EVERYTHING ELSE BECOMES
STRATEGICALLY SOUND
• Directions become clear• Means to be more profitable becomes evident
• Planning, delegations and empowerment made easy• People’s organizational engagement / organizational commitment
becomes more natural….
OUR
SOLUTIONS ARE THEN MADE VIABLE…
by BENDING THE SYSTEMS
to CREATE THE RIGHT
EXPERIENCE & IMPACT UPON THE BELIEF SYSTEM
of the relevant STAKEHOLDERS
(especially the newer generations & the challenging ones)
DES
IRED
OU
TCO
ME
UNDERSTANDING NEEDS OF INTERESTED
PARTIES
ESTABLISHMENT OF SOP
COMPETENCIES RATIONALIZED / KRA+KPI
w m h w who
OUTPUT
~ 0v
~ 0v
~ 0v
~0v
i
CORPORATE WISH STATEMENTS
(V, M, TL / Motto)
Stable Environment• Dynamisms Under Control
• Almost “Zero” Variations
• QE challenge – Anticipate variations at
any given time / point
within the process
Basi
c To
ols
Firm’s Life-cycleEmergence
(Just existed)
Experience based Outcome for Quality (EBOQ) Framework towards SUSTAINABLE DEVELOPMENT
DESIRABLE
(Vision, Mission, Objectives, Policies / Motto)
DES
IRED
OU
TCO
ME
UNDERSTANDING NEEDS OF INTERESTED
PARTIES
ESTABLISHMENT OF SOP
COMPETENCIES RATIONALIZED / KRA+KPI
w m h w w
OUTPUT
~ 0v
~ 0v
~ 0v
~ 0v
UV+PV
UV+PV
UV+PV
UV+PV
i s
CORPORATE WISH STATEMENTS
(V, M, TL / Motto)
Inno
vate
d To
ols
Com
pete
ncy
Requ
irem
ents
A
djus
ted
SOP
Revi
sed
The
Nee
d fo
r Q
ualit
y Ex
peri
ence
The Need for Q
uality Experience
Scripted
Bigger Playing Field• Dynamisms Grow• U & P Variations• QE challenge – optimize UVs & PVs
Development of Firm (life-
cycle)Infant-growth
stage
who
Experience based Outcome for Quality (EBOQ) Framework towards SUSTAINABLE DEVELOPMENT
PREDICTABLE
(Vision, Mission, Objectives, Policies / Motto)
Two Types of Variation(UV/PV)
Two Types of Variation(UV/PV)
DES
IRED
OU
TCO
ME
UNDERSTANDING NEEDS OF INTERESTED
PARTIES
ESTABLISHMENT OF SOP
COMPETENCIES RATIONALIZED / KRA+KPI
w m h w w
Two Types of Variation(UV/PV)
Two Types of Variation(UV/PV)
Uncontrolled Variations
OUTPUT
~ 0v
~ 0v
~ 0v
~ 0v
UV+PV
UV+PV
UV+PV
UV+PV
i s m l
CORPORATE WISH STATEMENTS
(V, M, TL / Motto)
Inno
vate
d To
ols
Specialist Interventions sought after /
specialist competencies developed
SOP
Revi
sed
Chaotic Scenarios Understood
From maturity to decline stage
Higher Level of Innovations
Complex Environment• Too complex, Variations
beyond control, • QE challenge – bring unpredictable variations
under control
The
Nee
d fo
r en
hanc
ed Q
ualit
y Ex
perie
nce
Spec
ialis
t To
ols
who
Experience based Outcome for Quality (EBOQ) Framework towards SUSTAINABLE DEVELOPMENTUNPREDICTABLE
DESIRABLE
PREDICTABLE
(Vision, Mission, Objectives, Policies / Motto)
Unc
ontr
olle
d Va
riatio
ns
Unc
ontr
olle
d V
aria
tions
HENCE OUR CHOSEN PATH (THUS FAR), PRODUCTS & SERVICES….
Consulting / Co-Creation Awareness Creation / Training• Compliance auditing• Documentation (SOPs, Checklists,
Manuals, etc)• Certifications• Systems Consolidations & Integrations
• Lead Auditors Course• Advanced Auditing Competency• Cost of Quality• Total Quality Management
Consulting / Co-Creation Awareness Creation / Training
• Performance Indicators• Core Values Qualifiers & Quantifiable• Data Mining & Analysis Services• (OUTCOME Based) Performance
Management Systems Development • Module Development / TOT Sessions• IT (Web-Based) Based Systems Development• Feasibility / Impact Study• Performance Gap Study• Academic / Market Research / Intelligence
• A Range of Soft-Skills Training (based on our own DRSK© outcome based synthesis)• All our trainings are tied down to key
business (mini) projects which can help departments deliver organizationals’ expectations
MANAGEMENT SYSTEMS
PERFORMANCE SYSTEMS
SYSTEMS IMPROVEMENTS / INNOVATIONS
Consulting / Co-Creation Awareness Creation / Training
• Systems Innovative Thinking (DRSK Model)• Skewing Systems for Upcoming
Generation• Refurbishment of Organizational
Collaterals Based on New-Age Corporate Identity & Creative Principles (PRINTS - Buntings, Posters, Profiles, Marketing Teasers, Multimedia (Montages), etc)
• (HOW TO) Creating The Innovative Minds• (HOW TO) Problem Solving Towards
Innovative Decision Making• (HOW TO) Create a WIN-WIN-WIN
Solutions• (HOW TO) Transform Data Into
Practical Intelligence
STRASYS SOLUTIONS’ AVINASH© Model of Consultancy*
* This is STRASYS’ bigger commitment of facilitation process (the total package) for any given scope or task of consultancy within an organization.
CEO / Top Management
Present AVINASH & Endorsement Sought
ADEQUACY ASSESSMENT
Adequacy ReportAdequacy Report
VERIFICATION & VALIDATION
Validation Endorsement Letter & Promises of Delivery with
Prerequisite Statements
Validation Endorsement Letter & Promises of Delivery with
Prerequisite Statements
IMPLEMENTATION & INTEGRATION
Periodical Implementation Report
Periodical Implementation Report
NAVIGATION
AUDIT
SUSTAINABILITY
HANDING OVER (of SYSTEM)
Endorsement & Go Ahead
Periodical Navigation ReportPeriodical Navigation Report
Final Audit & Corrective Measures Report
Final Audit & Corrective Measures Report
Sustainability (3 years) PlanSustainability (3 years) Plan
2
4 5
6 7
8 9
10 11
12 13
13
End of Intervention
End of Intervention
DisapprovalDisapproval
Post Mortem
Post Mortem
RectificationsRectifications
Full Submission of Reports, Technology & Tools
Full Submission of Reports, Technology & Tools
14
3
1
OUR TEAM & EXPOSURE
Managing Director cum Principal Consultant Dr Suresh Kumar Krishnan (PhD in QPI-Applied Statistics; have consulted many
key public agencies in Malaysia)
Director, Creatives & Client Management Victor J Nathan (Human Resource Development & Management with
Instructional System Design (ISD) Competency)
A s s o c i a t e C o n s u l t a n t sDr Shankar Shanmugam (Pioneer in setting up government based systems with MAMPU)
Dr Yusof Omar (Ex-Shell and Ex-Maybank’s L&D Head)
P a r t n e r i n g C o n s u l t a n c i e sDr Noreha Hussain (Statistician specialized in Web-Based & ICT Aided System)Edwin Soosai (Data Mining, Market Research & Risk Management Enterprise)
Prabhakaran (Trainer cum Web-Based System Development)
Identify & Implement
The diligent & intelligent process of dealing
with variations
Services & Products which are improved
Experiences Which Can
ROCK the existing
system of beliefs
Introducing New Ideas By Deploying
The Science of Variations
INPUT OUTPUTNew
NotionOf Variations
Aligned Towards Improvement
Of Norms
Away from Current State
Customer Engagement, Experience & Belief System
Aiming at
Improvements
STRASYS SOLUTIONS’ DRSK© Framework of Approach
(based on our thesis on variations, experience, belief systems, an holistic approach to be innovative; in terms of products / services / feasibility &
impact studies / technologies / programs)
D
DEMANDS
DESIRABLEDESTINY
R
REALISTIC ACTIONS
RISKS
S
STANDARD-IZATION
SUCCESS MODELS
K
KEY-MEASURES
“KICK” FACTORS
DISCREPANCY GAUGE REALITY CHECKS SYSTEMIZATION KEY-INDICATORS
Strasys’s DRSK© Framework is a unique approach to develop systems / products / services / studies / technologies / programs which are robust and innovative in it’s own kind. The approach was conceptualized by Dr Suresh Kumar and further substantiated with parallel research findings, academic models and industrial experiences.
The framework, which would eventually work in total loop (each stage or phase is dynamically integrated with it’s antecedent and consequent stages), has four distinct stages and each has two main components of work processes, namely:-1) Discrepancy Gauge – Demands (articulated needs) & Desirable Destiny Documentation
2) Reality Checks – Charting out of possible experiences in the form of Reality Actions (Productive Variations; PVs) and Risk Elements (Unproductive Variations; UVs)
3) Systemization – Standardization of processes and procedures (to navigate the realization of PVs and eliminate / reduce the UVs)
4) Key-Indicators – Data Analytics / Synthesis tweaked towards establishment of Key Measures (Type I & Type II properties) and gauging of the KICK factors (factors that would impact upon the belief system of the stakeholders, especially the end-users)
The schematic of the entire framework is as below.
C O N TA C T U S