17 Tiba St., Mohandessin, Cairo 12311, EgyptTel.: +20 2 3760 8801 Fax: +20 2 3338 5775info@gizasystems.com www.gizasystems.com

New Technologies:The Electricity Conductor ofthe Next Generation

After more than a year of hard work between the transmissionsector and Egypt’s Electricity Transmissions Company (EETC), a newconductor, which will revolutionize the productivity of the OverheadTransmissions Line Network, has now reached the evaluation phase.

The exciting new technology, will introduce thermal resistantaluminum conductors that are able to transfer much higher densitycurrents per unit, whilst minimizing the line sag at high power linetemperatures, without exceeding maximum operation tensions. Theconductor will be used in the overhead transmission line networksof EETC, and offers fantastic benefits for EETC who must meetincreasing demands for electrical supplies with the growing industrialand urban populations of the country.

Whilst the new conductor is similar to current conductors, at leastin weight, it represents a technological breakthrough. In the past,improving the function and efficiency of electrical transmissionnetworks, had proved almost an impossible challenge because ofthe enormous amount of time and work it would take to rehabilitateevery electrical transmission line within the network. With theintroduction of this new conductor, which was recommended andimplemented by Giza Systems, the company is able to offer aneffective solution to the problem without compromising financial ortime constraints, as well as, ensuring only minimal rehabilitation of the conductor, while maintaining the use of other existing networkelements like towers, foundations, and licenses. The fact that theconductor accounts for the limitations of the line’s tensile strengthand sag capacity will triple the overhead lines’ transmission efficiencytimes in comparison to current line capabilities.

This technique for improving overhead transmission line efficiencywas developed in 1971, and although it has been implemented inseveral countries throughout the world, this project will be the firsttime for such a technique to be implemented in Egypt, and the firsttime for Giza Systems to use this technique and technology. Theproject offers exciting opportunities for the entire electricity industryin Egypt, and also adds to Giza Systems' well established reputationas a pioneer in the field of technology solutions and services.

Professional TipsRemembering Names

There's no better way to convey that someone is important to you thanremembering his or her name. Yet, when you're making lots of contacts,your brain may need to work overtime to remember everyone you meet.A few time-tested tricks can help.

Always repeat the name as you're introduced.When someone introduces herself to you, your appropriate response shouldbe: "Hi Lara Hall. I'm Tory Johnson, and it's nice to meet you." Try to saythe first name a few more times in a conversation, and definitely repeatit as you're wrapping up. If it's a difficult name, don't be shy about askinghow to spell it or even the origin.

Association is a key tool in memorization.Do you know someone else with the same name? Is there a characteristicof the person you can identify with the name? Some examples includeshort Sally, long-haired Harriet, or freckled Jane. Try to form a picture inyour mind of the person, a defining trait (gorgeous gray hair, dazzling greeneyes, or long, lovely nails) and envision their name over the image.

Source:http://www.womenforhire.com/advice/professional_networking/remembering_names

Email Do's and Don'tsWhen you're the Sender

1. Make sure that email is the right communication tool for the job.

2. Get to the point right away.

3. When asking a question, be sure to ask the question.

4. Specify who should respond.

5. Be clear about when you need a response.

6. Provide context to frame your message.

7. Don't forget the rules of grammar and punctuation.

8. One message, one topic.

9. Provide a summary when you forward an "FYI" email.

When You're the Recipient

1. Don't make any assumptions about the sender's emotional state.

2. Don't escalate a conflict by sending an emotionally charged response.

3. Ask for clarification.

4. Use your email software's built-in tools to help organize messages.

5. Remember: You don't have to respond to every message right away.

ContentsDialogues and ConversationsDr. Abdel Kawy Khalifa, CEO of the HoldingCompany for Water and Waste Water

News from Giza Systems• New premises in Dubai• Egypt’s First Mobile Number Port• ISO Certification• ITU Telecom Africa 2008• MOC 2008• New Building• Tibben Project celebration• Football Tournament• Ras Sudr Trip• Cycle Meeting• Queen Victoria Award

Dialogues and ConversationsInterview with Mr. Shehab El-Nawawi

New Business• Zain - Vodafone• Zain Kuwait• Zain KSA• Telecom Egypt• Qtel Qatar• Cairo Water Company• Egyptian Electricity Transmission Company• Egyptian Electricity Holding Company• Egyptian Sugar and Integrated Industries

Company (ESIIS)• GUPCO Mega Rehabitation Project• Beheira Water Company

Press Clippings

New TechnologiesThe Electricity Conductor of the Next Generation

Professional Tips

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Dr. Abd Elkawy Khalifa, is the CEO of the HoldingCompany for Water and Waste Water. He is aneminent leader who believes in the importanceof investment in information technology toupgrade and develop water utilities for theproduction of pure water for every citizennationwide. He thinks that investment is afundamental element, particularly after thepresidential decree to transfer the utility froman authority into a holding company. The outcomefrom the investment saved billions of Egyptianpounds, which were used to enhance theinfrastructure of water and waste water projectsover the last two decades. Dr. Khalifa emphasizedthat the top priority is to apply the state of arttechnology, which is used to develop an instantcontrolling system of water network. The systemis known as the “ SCADA system “, which wasimplemented by Giza Systems. SCADA enabledthe company to provide excellent service tocitizens and define problems even before theyexist.

Dr. Abdel Kawy believes that the humanresources operating these systems are thecompany’s driving power and a key element toits current success and to carrying out tasksefficiently in the future. The company is currentlyimproving and enhancing the capabilities of staff,a process that began early on to allow them tolearn the new technology.

Dr. Abdel Kawy notes that the key target of thedevelopment procedures in the company is toswitch all water network operating systems to

the fully automated control system also referredto as the “ smart controlling system.“ Thefollowing are excerpts from our interview withthe chairman:

Q : When did you start thiscomprehensive upgrading of thecompany's managementsystem and performance control?A :The restructuring of water and waste watersector began with a Presidential Decree No. 135in 2004 which called for establishing a holdingcompany for water and waste water andswitching all governmental subsidiary authoritiesinto companies. This turning point means clientswill expect better standards of service and greatercustomer satisfaction overall.

Continued on Page 2

Dr. Abd Elkawy Khalifa,the CEO of the Holding Company for Water andWaste Water

Dialogues and Conversations

Interview with Dr. Abdel Kawy Khalifa,CEO of the Holding Company for Water and Waste Water

Q2 2008Issue 10Newsletter

32

pumped into the net, we hope that “SCADA “ willhelp us to figure out the reasons of water loss anddeal with it. Costs ofSCADA is justified by surplusesit will provide. We believe that the most importantinvestment for us currently is to invest in informationtechnology to update different processes and developthe infrastructure and management system to improveproduction and quality.

Q : How can this advanced systemintegrates with other systems within thecompany?A : We are working now to execute the instantcontrolling system in plants, water elevation units,and networks. In parallel with that we execute anotheradvanced system for billing to solve any problemslike inability to read water meters either due to lackof water meters or because the worker didn’t do hisjob. We have solved the first problem by establishing4 factories in Egypt for the production of water meters,which produced 800,000 water meters last year.For the second point, this advanced system enabledus to use hand-held computers that the worker caneasily use to register the readings of water meters ina specific place. The worker transfers the data intoanother computer that is connected to our informationbilling system to print out the subscriber’s billimmediately. This system gives the worker any chanceto neglect his task in reading the subscriber’s bill inany place. This system now covers all of Cairo excepta few select areas which are challenging to installwater meters. In addition, the company now executesa new system for complaints which was developedin cooperation with the Ministry of ManagementDevelopment. We also executed systems forgeographical information over the internet anddeveloped a guide in El Behira governorate to allowthe employees in the call center to receive complaintsthrough the hotline125 and know location of thesubscriber through a computer that shows also thewater lines that existed in that region.

Q : What about the important challengesthat face company now?A :The first challenge we face in Egypt is inunderprivileged areas. For example, in Cairoalthough the company was under intensepressure to connect water to manyunderprivileged areas like El- Hagana, and El-Marge, workers can’t collect water bills in theseregions because people don’t accept our workersin these areas coming to collect the bill. Thesolution adopted by some countries includingItaly is to cut water supply in these areas. Wewon’t apply that solution, but behavior frompeople in these areas has created manychallenges for us. We’re working to deal withthese issues efficiently.

Q : What about information technologyin operating and maintenance?A : We have many systems for operation andmaintenance. We have systems that check theperformance of water pumps and provide reports forrequired maintenance processes with accuratemaintenance duration. This preventive maintenanceprocess prevents problems and helps to protect ourinvestments in water plants, engines, and pumps.

Q : What about improvement in humanresources who utilize these systems?A : We are very interested to develop our humanresources and improve their capabilities in dealingwith these modern systems. Human wealth is the“driving force” behind operating the systems andresponsible for managing it efficiently. We have aprogram which was launched in part from a Germandonation for training in management, operating,maintenance and financial trends. We hope to developfurther training plans in human resources and wewill sign up cooperation protocol with the Ministry ofEducation to establish a technical school for waterand waste water workers. This school will open nextSeptember, joining the graduates of prep schoolaiming to utilize information systems, in particular,the SCADA information system to graduate technicalspecialists in dealing with new information systems.The school will be equipped with all required technicalcapabilities and labs. We will start with 50 studentsin Cairo and if the experience matches success wewill generalize it nationwide with affordable fees.

Q : How can we guarantee maintainingthe performance of new technologysystem efficiency after the project willbe handed over to you?A : We’ve contracted specialized companies tomaintain these systems through bids to select thebest company, we prefer that the supply companymaintains the system it has already installed.The company realizes capabilities of these systemsand how to deal with and maintain them. Theinterested company, which will be able to submit thelowest financial offer will win the bid. We maketechnical assessment for offers to select the bestquality standards, before going back to review thefinancial offer. This is the process we followed forchoosing the SCADA system.

Q : How can you update these systemscontinuously?A : The nature of these systems has no end, andwhat we brought from Giza Systems today will notbe the peak technology forever. We should have aqualified team to deal with these systems efficientlyand a budget to manage rationally. We also prepareanother budget to develop and update these systems,

without which we can’t bring these systems in thefirst place. If we hope to bring in any technical system,we keep continuity in mind. When putting a secondarybudget, we make sure that every company affiliatedwith us estimates their financials to pay to thesesystems.

Q : We would like to know the annualbudget of IT in the holding company?A : A few years ago, the value was zero. For now,I don’t have a specific value, but we have tasks andplans for updating and development. We are busycontinuing, regardless the required expenditures andcosts we already applied after adopting the SCADAsystems into the company. We don’t care about coststo bring or apply new technology into our companybecause the outcome will be so beneficial and justifythe amount of money we spend.

Q : What about the expected outcomebehind information technology system?A : The financial outcomes behind that are indirect.We are proud to have a high quality operation systemin the company and an instant control system for thecomponents and parts of the water line which enableus to make quick decisions and give excellent servicefor citizens and maintain our wide investments whichvalue by tens of billions of pounds.

Q : Do you think that these systems willbe intelligent in the future to dealspontaneously with crisis and urgentproblems without human interfere?A : This is the second phase of the development andupdating program in company. In the current phase,we’re focusing on control systems to all net parts, inthe next phase we will add control. For now we’llpostpone the high costs to turn the control systeminto intelligent system. One reason is that all watertaps now work manually, so if we hope to transfer toan automated system we need to automate thosewater taps, but that require billions of additional poundsto execute that. Currently, we apply the SCADA systemfor control according to our financial capabilities, andthe outcome behind that is known, but turning intocomprehensive automated system will increase cost.On the other hand it will reduce the number of workersin the company, but currently the costs of those workersis less than shifting to a comprehensive automatedsystem. We’re trying to apply what is suitable for usto apply and benefit from it. We undertake economicand technical studies before making any technologicaldecisions and we also have many experts andconsultants to help us take steps in the best directionfor our company and our customers.

Special thanks to Mr. Adel Al Lakanywho conducted this interview

The culture of employees should change as well asthey adopt the concept of " customer satisfaction"and do their best to provide the best service possible.After the authority turned into a company, now workingunder Decree No. 203, there is more flexibility foraffiliated companies to mange their own activitiesand cope with private sector standards, but it doesn’tmean we are going to privatize the sector raiseservice fees. The decree gave the company flexibilityto provide the best service and to make decisionsefficiently and instantly, as well as redefine thecompany's culture, enhancing training to deliver thequality service. Dr. Abdel Kawy explained that watercompanies have many difficulties in providing excellentservices to public including the affiliation of waterplants and their networks to municipalities, which arein desperate need of upgrading and development. Headded that this can’t be done without efficientmanagement that utilizes its own tools and technology.

As the water companies are looking to apply the upto date technology the first thing they thought aboutwas the “ SCADA system “ as an IT system thatcontrols varied processes within water networks ,beginning with water suction from the river to theplants and refining water then pumping it intodistribution network to reach citizens everywhere .The benefits of the controlling system are to makesure that these processes are carried out correctly.If that controlling system isn’t automated, it will beslow and manual.

In the past, we sent engineers and technicians toareas in order to assess how the system is performing,but this was time consuming and inefficient. Wereceive urgent calls on our hotline (125) to getcomplaints about any service inconvenience and wedeal with it instantly. Customer complaints enable usto go further with upgrading and development process.

Q : But why consider applying a newcontrol system “ SCADA “ as animportant step in upgrading system ofwater utility ?

A : Applying the “ SCADA system “is an importantstep in modernizing management and workingsystem for the whole company. Let me tell you a wellknown incident in Nasr City two months after thedecision to establish the holding company. The incidentcaused a full jam of water supply in many areas ofNasr City for 5 days. The cause of the problem wasa collapsed main supply pipe (1.5 meters in diameter)located in the heart of the desert. Near this location,workers were extracting high purity sand and didn’trealize they were sucking sand from a hole beneathwater supply line 35 meters deep. The water elevationlasted for 6 hours without workers realizing theproblem, despite the formation of a huge lake of waterin the desert. Fortunately the problem occurred atnight so it didn’t claim any lives. Even citizens didn’trealize that there was a problem in water suppliesuntil the next morning. This accident was a strongmotivation for us to upgrade management andcontrolling system To avoid these problems in future.“ SCADA “ is a highly developed system that controlsperformance instantly within all network components,starting from the elevation pump to the final consumerpoint. The system will monitor the network remotelyto show low pressure, problems instantly. If thesystem shows data reflecting any problem, workerscan move quickly to deal with the situation and solvethe urgent problem.

Q : What about the geographicalspan covered by “ SCADA “?A : In the first phase, it will cover greater Cairoincluding areas that evolved in the new division toHelwan governorate and 6th October, with plans togeneralize this system in all areas throughout Egypt.

Q : What about the role of the privatesector in supporting and executingupgrading plans for company?A : The private sector cooperates positively and playsan important role in executing and upgrading theprogram.Giza Systems implemented the SCADAsystem. The company that maintains Scada is also aprivate sector company. We depend on private sector

in many fields like replacement and updating, but wealso use some of the holding company's subsidiaries.If there aren’t enough workers for operating andmaintenance we deal with the private sector toexecute that under our supervision. We have 19affiliate companies of the holding company which isconsidered a supervisory company, with no productionactivities.

Q : What about varied steps for updatingthe holding company for water and waterwaste, and the outcome behind that?A : We generalize what we do for development incontrol systems all over the governorates; greater Cairowas the first step, and the next steps are to follow indifferent governorates. Most of the companies affiliatedwith the holding company began to execute thesesystems on the private sector to import the “ SCADAsystem” and it has had a big effect on governance andproviding excellent services in the companies in whichthe system will be installed and operate. Citizens ofthese areas will feel a considerable improvement inservice, instead of 6 hours to realize that there is aproblem with water pipe in Nasr City, the problemmay have been realized instantly with SCADA.

SCADA will help us gather all data and measurementsin control rooms, while wells and refineries areunderground. In the past, workers were operatingevery day with partial closure of the refinery if therewas a problem. Solving this problem would take longtime and big effort, but revising the mine remotelythrough SCADA and reading of measurements anddata, would enable the problem to be solved instantly.If there are any changes in reading, those responsiblefor the particular well will realize that there is aproblem. If we deal with that problem immediately,it will take short time, less effort, and less costs. Theproblem might be solved by clearing refinery fromsands without losing water, but if we don’t have asystem like SCADA we will lose a lot of water. Wecan say that SCADA will maintain the holdingcompany’s investments, worth 70 billion Egyptianpounds. We can estimate the loss by 30% , which

Mr. Adel Al Lakany with Dr. Abdel Kawy Khalifa

Interview withInterview with

Dr. Abdel Kawy KhalifaCEO of the Holding Company for Water and Waste Water“The solution implemented by Giza Systems is estimated to save 70 Billion L.E.”“We believe that the fundamental investement for us is IT applications in order toupdate and develop management systems and improve production quality”

New premises in Dubai

Giza Systems is opening its new premisesin Dubai. The opening will take place in Q3and operations will start thereafterimmediately. This decision has been takento support the growing business thecompany is achieving in the region in generaland the Gulf in specific.

Since it was established in 1974 in Egypt, thecompany has been striving to offer the marketwith impeccable solutions and IT services.Partnering with a pool of renowned technologyleaders has been one of the main strategiesto beat its peers in the market. The companystarted with a focus on the local market andlimited scope in the IT services. Now, GizaSystems serves several sectors in the regionwith an operating office in the Kingdom ofSaudi Arabia and implemented projects inmore than six countries in the region. GizaSystems is distinguished for its long trackrecord topped by the big names of businessleaders in the region.

The opening marks a major move forwardfor the organization that has growntremendously in the last 5 years. GizaSystems employs more than 500 employeesin Egypt and this number is expected togrow tremendously within the coming years.It is worth mentioning as well that theorganization is establishing a new buildingin one of the most prestigious new cities inEgypt, the Fifth Assembly in New Cairo, toaccommodate more employees to furtherits expansion plans.

Giza Systems Completes Egypt’sFirst Mobile Number Port

Giza Systems celebrated the successfulcompletion of Egypt’s first mobile numberport that took place on 27th of March 2008.The celebration occurred with the NationalTelecommunication Regulatory Authority inEgypt (NTRA) and Giza Systems Telecom

partner Telcordia. Telcordia presented aCertificate of Recognition to Dr. Amr Badawi,Chairman of the NTRA, who praised the GizaSystems team for their dedicatication todelivering the project according to therequirements, on time, and with impeccablecommitment and expertise.

ISO 9001:2000Certification Renewal

After an external audit conducted by TÜVauditors, Giza Systems’ ISO 9001:2000certification has been renewed for another3 years. By strictly following and enforcingour company procedures, each and everyGiza Systems employee has played a vitalrole in achieving and maintaining thiscertification.

Dr. Ahmed Ali, Quality Assurance Manager,would like to thank everyone at Giza Systemsfor their extraordinary efforts, positive supportand cooperation throughout the course ofthe audit, and congratulate employees ontheir continued efforts in maintaining thepositive work environment through GizaSystems “One Team, One Dream” workethic.

Giza Systems would also like to give specialthanks to Nehad Mohamed and RadwaKhairy from the Quality Assurance Team, inrecognition of their important contributionsin sustaining our company’s qualitystandards. Through their hard work inregularly updating existing processes anddefining new ones, as well as, conductingregular internal audits, the team played akey role in ensuring the renewal of ourcertification.

Giza Systems Participates in ITUTelecom Africa 2008

Giza Systems participated in ITU TelecomAfrica 2008 held in Cairo. During the eventGiza Systems was able to build valuablecontacts with several telecom operators inthe African market in addition to others fromthe Middle East region. Giza SystemsSolutions and services received visitors’praise and appreciation. The expertise thatGiza Systems possesses in the region in thetelecom sector allowed the company toattract the attention of many visitors.

In addition, its latest implementations forthe number portability service in severalcountries was very welcomed and praisedby telecom officials

Giza Systems Participates inMOC 2008

Jointly with its partner, Yokogawa, GizaSystems participated in MOC 2008 held inAlexandria. During the event, Giza Systemswas able to build valuable contacts withseveral Oil & Gas organizations in theMediterranean region. Giza SystemsSolutions and services received praise andappreciation from visitors. During the event,Giza Systems announced the completion ofthe first phase of GUPCO rehabilitationproject, with a total value of $10 million.

New BuildingGiza Systems has obtained a new buildingin Mohandessin to accommodate ourexpansion. The new building is equipped toaccommodate 250-300 employees and willbe a temporarily solution until the

Giza Systems Participates in ITUTelecom Africa 2008

Dr. Amr Badawi with Giza Systems andTelecordia Team

News from Giza SystemsNews from Giza Systems

54

construction of its new building in the 5thAssembly is complete, which is expectedto be end of 2009.

Giza Systems celebratedthe completion of Tibben Project

On 11th May 2008, Giza Systems celebratedthe successful implementation of OracleERP Solution for the Financial Unit of theTibben Project, one of the projects managedand run by the Cairo Electricity ProductionCompany (CEPC).

The celebration was held at the MarriottHotel and was attended by the topmanagement from Giza Systems and theCairo Electricity Production Company

Giza Systems 2008 FootballTournament

At the end of March of this year, GizaSystems held its football tournament at theCairo Stadium. The tournament was greatlyanticipated by the Giziawia who were excitedto attend and support the participatingteams.

In the spirit of the tournament, the tenparticipating teams gave themselves funny,quirky names including El Fara3na, Samba,El Nasr, El Fohoud, El Gazzareen, Barcelona,Baladeit El Ma7alla, El Shawakish, Lions,and Al Mo7arebeen. The tournament ranover several days and ended in a match

between two teams from the Giza Systemsmanagement, who also supported andorganized the tournament.

Baladieet El Ma7alla were announced thewinners of the tournament and awarded acup, whilst Barcelona, the second placewinners, and Fara3na, the third placewinners, received medals. The tournamentwas a great success, enjoyed by GizaSystems and we hope to continue to supportthese tournaments in the years to come

Trip to Ras Sudr

Giza Systems’ employees recently enjoyeda one day trip to the tranquil Creative GreenResort in Ras Sudr. Known for its beauty

and peaceful atmosphere, employees weredelighted by the chance to relax and enjoythe beautiful scenery of Ras Sudr’s crystalclear waters and long sandy beaches. Thetrip was inspired by the idea of rewardinghard working employees with the opportunityto escape from the stress of their hecticeveryday lives. Offering a variety of activitiesincluding, fishing, bird watching, meditating,surfing, hiking, and much more, the one dayexcursion was designed to rejuvenateemployees and refresh their creativity.

Giza Systems Holds Annual CycleMeeting

Giza Systems held its cycle meeting for theyear 2007 at the end of Q1 at MovenPick6th of October City. With all employees inattendance, the meeting announced 2007achievements and management clarifiednew directions for the company andobjectives to be accomplished during 2008.In addition, the new organization structurewas announced. After a two hour session,

all Gizawia gathered for the recreationalactivities and entertainment in the openspace and enjoyed the nice breeze.

Ahmed Saber Nominated forQueen Victoria Award

Giza Systems’ Telecom Business Unit teammember, Mr. Ahmed Saber, has beennominated for the prestigious Queen VictoriaAward.

The international award, a commemorativemedal, is given in recognition of thetraditional values of virtue, bravery andintegrity. Ahmed Saber was nominated bythe European Business Assembly inrecognition of his contributions to theE-business industry, and he is the onlynominee from the Middle East region. Saberis also a talented technical and businesswriter, a web designer, content and structuredeveloper, and an IT consultant. We at GizaSystems would like to congratulate AhmedSaber and wish him good luck.

Giza Systems 2008 Football Tournament

Giza Systems Trip to Ras Sudr

Ahmed Saber Nominated for QueenVictoria Award

Recreation Activities

Queen Victoria Award

Giza Systems’ New Building

76

A: During the last few years, we have focusedon a lot of internal strategic issues that hadchanged the way that we work so that we canbetter serve our customers.

We are continuously reworking our internalprograms so that we can have the strongestand most efficient internal processes andorganization structure. We went through anumber of restructuring processes and wewill be going through another one, very soon.These restructurings are in the interest ofexpanding our business. In the upcomingrestructure, for instance, we will have a VP ofHuman Cap i ta l Deve lopment . H i sresponsibilities will be focused on humancapital development, rather than HRmanagement. Based on this restructuring, wedo expect a complete change in this area ofour company in the near future.

One of the major strategic achievements ofour internal developments was the launch ofa new performance management program,the Balanced Scorecard (BSC), this programallowed us to better measure our performancebased on 4 essential criteria; Financial, InternalProcesses, Learning and Growth, and CustomerSatisfaction. If you have good people andefficient processes then you will definitelyhave satisfied customers, and in the end youwill have good financial results; this programensures that we are fulfilling this equation.The successive restructures together with theperformance management program allowedus to improve our bottom and top lines allowingus to quadruple our revenue over the past fouryears

Q: How did Human Resources contributeto Giza Systems strategic plans?A: Human resources are a critical element ofour company, as people are our only realresource. The HR department has been tryingto put in place a clear performancemanagement system, based on whichemployees would get appraised and have aneeds assessment for career developmentand succession planning. This system allowsthe company to establish where the gaps thatneed to be filled in the company are. So, HRwill play a crucial role in Giza Systems strategicplans and we are expecting HR to continueto stream line its processes and add value inthis area.

Q: Recently, Giza Systems hasexperienced an organizationalrestructure, what are the most importantchanges in this restructure?A: Actually, the most important change wasthe creation of a new layer of management, theVPs. We have created two new key positions,the VP of Human Capital Development and theVP of Marketing and Planning, this is the secondstep in the plan, and then we work on theconsolidation of the business departments, tomake them one department; Sales and Delivery.Under this department we will have the businessunits and regional entities and all of them willbe channeled into one head office in a certainarea. The consolidation of all our business intoone area is very important in helping us succeedin our endeavors to expand the company. Finally,we will create a Performance Managementposition, which will be responsible for thecoordination and management of the MIS andscore cards, as well as, all of our otherperformance metrics. So, basically, we havetried to remove any bottlenecks that wouldhinder the company ’s growth, and theserestructures should help the organization to grow.It is a critical gating factor for the organization.In fact, without this, the organization will notgrow; it will remain centralized and limited byits capacity and its capabilities. With this, wehave opened new bandwidth and made newpositions. This is key, in my opinion, for us to beable to capitalize on our growth in the area.

Q: How will this new restructure assistGiza Systems in implementing its vision?A: Our vision is to become the number oneintegrator in the region by 2009. In order to

achieve that, we have been expandingextensively in the region. Over the years, wehave made some mistakes and these mistakeshave slowed down the process of us reachingour full potential in this area, but we have takencorrective action to resolve this.

The consolidation of operation functions hasunder its umbrella the three business units, sonow there is one entity that is responsible forthe financial performance and results of theentire company. The creation of this strategicplanning entity will allow us not just to buildmore on consolidating plans with existingbusiness, but will also have the responsibility ofgenerating revenues from new lines of business.Now that we are well-structured we can fullyrealize our potential in new markets and newlines of business. Building a Human Capital andDevelopment position in the new structure isalso an important factor in our development andexpansion. The appointed person will beresponsible for constructing the training academy,which will create a consistency of resources,their availability and their quality, within thecompany, which should help relieve the currentproblems that HR are facing. The consolidationof MIS and business reporting under thePerformance Management Department shouldalso help MIS become a real engine for ourinternal improvement. Overall, I think thisrestructure is critical to us, as well as, holdingside benefits that not only serve the organization,but also our customers.

In future issues we will have Interviews with the newlyassigned VPs. So, stay tuned to find out more about theirroles in Giza Systems.

Mr. Shehab El-NawawiChairman and Managing Director.

Interview withInterview with

Mr. Shehab ElNawawiChairman and Managing DirectorMr. Shehab ElNawawi is Giza Systems’ Chairmanand Managing Director. During the last few years,Mr. ElNawawi has implemented many strategicchanges in Giza Systems, allowing the companyto quadruple its revenue in over a very shortperiod of time. We have interviewedMr. ElNawawi to gain insight into these strategicmoves and how they have contributed tothe company’s success.

Q:How do you view Egypt'soverall technologicalperformance?A: Egypt has extremely strong potential tobe a leader in the Information Technologyindustry within the Middle Eastern region.Unfortunately, Egypt has yet to realize thispotential. However, we are taking the rightsteps towards the ranking our country oughtto have. The augmenting demand for IT andinfrastructure services, indicates the potentialfor growth in the Egyptian market, which isranked as the second market in the region, interms of size. Egypt faces a number ofchallenges that if overcome, might allow thecountry to lead the region.

Q:What makes Giza Systems sospecial?A: I would say a number of things: our GizaSystems people, definitely, make us very unique.The organization as a whole; is also unique, aswe have modeled our company on adistinguished and mature business model. Thisvertical business model allows us to better serveour customers, as well as, better understandtheir businesses. In the IT industry, having closelong-term relationships with customers and astrong understanding of their businesses is nolonger a luxury.

We have managed to build an extensive expertisein our vertical target market industries.By doing so, we are able to be proactive when

interacting with our customers, to ensure thehighest standards of customer satisfaction andbecause of our hard work our customers viewus as a partner rather than a vendor. So, for us,our business model is unique; the blend ofservices that we offer, between automation andIT services is unique in the Middle Eastern region.

Q: What are your near futureplans for Giza Systems?A: Our plans are all built around growth andexpansion in the region, the expertise that wehave developed in Egypt and the track recordthat we have built will be utilized to grow evenmore within the region. Our office in Saudi Arabiastarted its operations in 2005; and we havealready had very impressive success stories inthe Telecom and Utilities industries in the KSA.Our presence in Saudi Arabia has helped us inthe implementation of projects in more than 6countries in the region. Dubai is another importantarea; we will be opening up an office there inQ3 2008. The concentration on the Gulf region,in general, is a major crossroads for the company.Secondly, besides our forecasted organic growth,we have plans inside of Egypt for inorganicgrowth as well. We are focusing on selectiveacquisitions that will help us grow beyond ourcurrent capacity. We acquired one company lastJanuary, GTS, an oil and gas services company,acquiring 51% of the company. Now, we arelooking to acquire another company in a similarfield. The third plan is focused on Giza Systemsundertaking new activities such as panel building,which we started at the beginning of this year,as well as, GIS services and SAP services, whichwe will be implementing. We hope that all ofthese new activities will contribute to our growth.

Q: From your point of view what isthe most important element of asuccessful business?A: In my own humble opinion, there are twomain elements: having good people and havingefficient processes. One cannot exist without

the other, and if they did, it would not allow usto achieve the success. You have to have goodpeople; in terms of their capabilities to learn, tobe committed, to take their own initiative, to bemotivated, and trustworthy, because humanresources is the best asset a company can have.The second element is having efficient processesthat allow us to do things the right way and inan effective manner.

Q: In your opinion, what potentialdoes the IT industry have in the Gulf,and what are Giza Systems’ plansfor this market?A: The Gulf market is an incredibly attractiveand tough market and there is an augmentingdemand for IT and infrastructure services.A lot of projects are being developed and hugeinvestments are happening there, whether inthe education, or health sectors, or ininfrastructure industries, such as water andelectricity. The continuous increase in oil pricesand additional investments that are coming infrom petroleum companies also have a greatrole to play in the expansion of opportunities inthe IT industry. Finally, the fierce competition inthe telecom industry generates new needs formore advanced and reliable IT services, whichagain creates unlimited opportunities for the ITindustry.

The Saudi Arabian IT market size is forecastedto reach US $10 billion by 2010, which will makeit the biggest market in the region and becauseof this we are focusing most of our efforts onthis region. Our window of opportunity is inexpanding the IT resources that aid in the growthof these markets that can be offered. Thisopportunity is not only one that should be utilizedby us as a company, but primarily we must utilizeit as a country.

Q: During the last few years GizaSystems have witnessed major strategicchanges, what are those changes?

New BusinessNew Business

Giza SystemsOffers Zain - Vodafone performance monitoring Solutions

In a recent project, Giza Systems teamed upwith Zain - Vodafone to implement the SS7monitoring solution. The solution, which is beingimplemented for the second mobile operator inBahrain, will offer great benefits for the companyto improve its network efficiency. Giza Systemshas already successfully completed the firstphase of the project.

Giza Systems will be implementing the SS7solution to monitor all GSM, GPRS and 3Gsignaling links within the mobile operator’snetwork. In addition, training will be provided

to employees on utilizing the solution, to gainthe most benefits from the increased efficiencythe solution will create. Agilent, Giza Systems’longtime partner, has supplied the solution tobe implemented in this project.

The implementation of this solution is expectedto provide Zain – Vodafone with increasedbenefits, including allowing the operator tomonitor all network activities, speed up thetimeframe for resolution of network problemsand will work as a feed to numerous othersystems within the Zain network.

Having worked with the Zain project before, thisnew project is hoped to further strengthenrelations between Giza Systems and their clientZain, and the extremely short time in which thissolution will be implemented also serves tofurther cement the strong reputation that GizaSystems proudly holds. Even more excitingly,Giza Systems was able to reveal that their hardwork on the project, which exceeded all of Zain’sexpectations, has already resulted in anotherproject award. This time Giza Systems will workwith Zain Kuwait.

SS7SurveillanceforZain CompanyGiza Systems is currently in the processof implementing their SS7 surveillancesolution for a project with the Kuwaiticompany Zain. As a world classtelecommunications service provider,Zain requires a project based onimproving the technology used tomonitor 3G Network Traffic.

In close collaboration with partners FTI (theprime contractor), and Agilent (Giza Systemsvendor), Giza Systems is currentlyimplementing phase II of the project. In orderto enhances Zain’s 3G network activitiesand insure high performance levels aremaintained, the Giza Systems team isimplementing services for Agilent’s SS7monitoring system.Giza Systems will also be providing Zainemployees with training on how to use thesystem, and after the completion of the sixmonth contract, Giza Systems will provideZain with consultancy services for threefurther months, to support them in theiradjustment to the new system and ensurethat they are able to maximize the benefitsit provides.

Giza Systems’ involvement in the project isof significant importance to the companysince they were able to successfully beat astrong competitor, one of the best Europeancompanies in the field in being awardedphase II. As their competitor is one of thebiggest system integrator companies inEurope, awarding Giza Systems phase II of

the project, over them, highlights GizaSystems growing reputation as a leadingprovider of advanced technology solutionsand services. The project is an excitingdevelopment in the success of Giza Systems,and will help in strengthening the company’sinternational reputation for providing higherquality and more advanced technologyservices and solutions than competitingcompanies in the field.

Giza Systems is celebrating the successfulcompletion of their first project for the KSA mobileoperator Zain. As the third mobile operator in theKSA region, competition for award of the projectwas particularly high, but thanks to the hard workand dedication of the Giza Systems team inhighlighting the company’s experience and theirprevious success in implementing the samesolutions for Mobinil in Egypt, along with anaggressive timeline for implementation, GizaSystems won the project for the expertise they

have in building such complicated & challengingsolutions. The project to supply and install a NumberPortability Gateway System started in October oflast year and lasted for five months. Giza Systemsworked as the prime contractor and implementerof the project, with partner Telcordia working astheir vendor.

The project was aimed at providing Zain with asystem that would connect and automate theportability process between the regulator and theirinternal systems and offered Giza Systems a unique

opportunity to explore the internal system insideZain. The new implementation allows Zain to acceptnew customers from competitors without changingtheir mobile numbers.

Giza Systems' project with Zain represents anexciting achievement for our company, since GizaSystems is now the first and only Arabian integratorin the Middle East to have implemented this system,which will help strengthen the company’s reputationas a pioneer in the industry.

SuperiorExpertiseand Experience Rewardedin The First Project withZain KSA

After two years, Giza Systems has successfullyimplemented one of their ground breaking newsolutions for the first time.

The project for Telecom Egypt, the biggest andlargest fixed operator in the region, started inJanuary 2006 and Giza worked with its partnersACE*COMM to implement it.

Working to provide TE with the latest and mostadvanced systems, Giza Systems worked on theimplementation of the Automatic ProvisioningGateway System that allows TE to better manageits customers by providing higher qualitycustomer services and features, which ensurefaster access to these services and features.Giza Systems was closely involved in the projectand delivered, installed, developed and integratedthe entire Automatic Provisioning Gateway APG

system. Giza Systems worked to support TE atevery level, and did so, by integrating other TEservices into the APG system, so that there couldbe central management of all their services.

The Oracle Business Process Execution LanguageBPEL solution, was also an exciting challengefor Giza Systems, since it was their first time touse this solution, and the first time that this typeof solution had been used within such aframework. The project, which has brought greatsuccess to TE in providing them with a systemthat allows them to save time and money, aswell as, more efficiently serving their customers.The project has also helped highlight GizaSystems’ abilities as a systems integrator andtheir expertise in using it for development.

The successful completion of the project also

aspires to open new doors for Giza Systems towin new projects in developing operation supportsystems, especially as the solution has the abilityto be upgraded for the whole of Egypt and alsoimplemented regionally.

Automatic ProvisioningGateway System for TE

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SCADA Project With Cairo Water CompanyGiza Systems’ work with the Cairo WaterCompany on the ongoing SCADA project thatstarted in June of last year, offers Giza Systemsthe exciting opportunity to implement theirnew SCADA solution.

The project offers great opportunities for GizaSystems and it is hoped that it will serve asa spring board for the solution to beimplemented in other water companies in thefuture.

The two year project will focus on theimplementation of the SCADA solution tomonitor the water pumps and pipe line

parameters, such as pressure, flow and waterlevels in tanks in 42 water plants and boostersin Cairo.

Giza Systems will also provide key servicesin the civil, mechanical and electrical fields,including systems, instruments, services, andthe installation, startup, operation andmaintenance of these services.

The SCADA system offers massive potentialfor the development of Cairo Water Company’sservices, offering them real time monitoring,which will allow Cairo Water to improve theefficiency and maintenance of their services,

as well as, defining water consumption. The

system also has the potential to be linked

with other systems, such as those for billing

or leak detection, providing a wider potential

scope for the continued development of Cairo

Water ’s efficiency in their services.

The possibilities that the SCADA solution can

offer means Giza Systems has the potential

to expand both the number and scope of their

projects within the water industry and the

success of this project is therefore hoped to

open the door to new projects in this industry

in the future.

Giza Systems was recently awarded anexciting new opportunity by The EgyptianElectricity Transmission Company for theimplementation of the Optical Ground Wireproject. Giza Systems has experienced morethan one thousand kilometer, in turn keybasis, of OPGW through the last four years,but the unique and exciting part of thisproject is the live stringing (installing ofOPGW while the network is in live condition).

The National Electricity Control Center iscurrently moving towards the use of OPGW

for the exchange of voice, data, and controlsignals with remote substations. Throughoutthis project, Giza Systems will be partneringwith several companies. “BRUGG”, fromSwitzerland, will provide the optical groundwires; NES, from Italy, will provide thefittings, and “Chungwoo”, from Korea, willprovide the Live Stringing, whilst “DeltaEngineering” will be responsible forinsta l lat ions and subcontract ing.

In collaboration with all parties involved inthe project, Giza Systems will be responsiblefor the design, supply, installation, testing,and commission of the 190 kilometers ofOPGW. They will also be providing all theextra fittings and accessories necessary forthe OPGW, as well as, Live Line Stringing,which will run through 30 kilometers of theroute in order to minimize the shut downtime of new installations.

Giza Systems takes pride in its reputationas the pioneer in the field of cutting edgetechnology services and solutions and isexcited at the opportunities they have beengiven by the Ministry of Electricity andEnergy. Thanks to the expertise ofChungwoo, in the stringing of OPGW on a

live Over Head Transmission Line (220kvEnergized Line), and Giza Systems’ supportof EETC with training and consultationservices, the project will provide the EETCwith some of the most advanced and criticaltechnologies in the field.

Live Stringing of OPGW is just the latest ina number of Giza Systems projects whichwork in providing the most advancedtechnological services and solutions, furtherhighlighting Giza Systems’ leading roleamongst companies providing integratedsystems for the Utilities Sector.

Live Stringingof OpticalGround Wires(OPGW) forEETC

The FirstImplementationProject withQtel GroupGiza Systems is excited to be working ontheir first project with the Qtel group, amobile operator working in Qatar. Startedin February of this year, the project willhave Giza Systems implementing a revenueassurance and fraud management solutionover the course of nine months.

Giza Systems will implement a solution toprovide Qtel with a revenue assurancesystem to detect any leaks coming fromthe operational systems, as well as,identifying any fraudulent use of Qtel’ssystems.

After the successful completion of GizaSystems’ implementation of this solutionand providing Qtel employees training onthe means of utilizing this system, thesolution is expected to substantiallyincrease the security of the Qtel network.Since the system will allow Qtel to monitorall their network systems, it will allow thecompany to reduce system misuses, aswell as, detecting revenue leaks, thusinsuring higher confidentiality standards fortheir clients, and prevent any fraudulentactivities within the network.

As the first project that Giza Systems hashandled for the Qtel group, the projectoffers a great opportunity for Giza Systemsto highlight their strong experience andprofessionalism. This project is considereda first step for a long term relationship withQtel and its subsidiaries.

Giza SystemsFinds Success in Their Tibben Project withthe Cairo Electricity Production CompanyLate last year, after six months of hard work,Giza systems finally completed their TibbenProject with CEPC. The project, which providedand implemented Oracle’s ERP solution forCEPC’s Tibben power plant, marks just one ofthe many recent successes Giza Systems hashad in providing technology solutions for variouscompanies.

The project, which was funded by the WorldBank, focused on implementation of Oracle’sERP system, which automated the financialunit of the Tibben Power plant. The solution,not only allows CEPC to control the unitbusiness cycle of the financial unit of this powerplant, but has also meant they have been ableto implement the recommendations of thestudy provided for them by their consultants,Ernest and Young, as well as, providing themwith the information needed to issue theaccurate financial reports required by the WorldBank.

The completion of this project is an importantstep in the development of CEPC, which hasalways been a pioneer in their desire to workwith and have new technologies implementedinto their systems. The implementation of theERP solution in this project is a great successstory for both CEPC and Giza Systems. Sincethe ERP is an integrated solution which usesa suite of applications to organize, manageand automate the entire procedures andprocesses of the company, the potential forthe solution is phenomenal. More than justallowing CEPC to respond better to thedemands and requirements of their customers,it also streamlines the company’s processesand procedures which allows the company to

increase its efficiency and reduce their costssubstantially.

The project is also a success story for Gizasystems. As a subsidiary of the Egyptian HoldingCompany, CEPC posed an even biggerchallenge. The public sector company, whichis owned by the government, had an evenmore complicated business cycle than othercompanies, as a result of their multitude ofapplications, procedures and processes. Theintegration and full automation of the financialunit of the Tibben plant in itself a substantialachievement, but not only did Giza Systemssucceed in successfully implementing the ERP,but more than this they did so in just sevenmonths, five months before the deadline forcompletion they had been given.

The ERP solution has continuing benefits forGiza Systems, as it opens the door to otherbig projects, since the ERP can be linked withand integrated into a variety of other systemstoo, and with CEPC’s aspirations to have theirpower plant fully automated by 2010, GizaSystems can look forward to a variety of newpotential projects in the future.

New BusinessNew Business

Projects withthe EgyptianElectricityHolding CompanyNoubaria 3 Power Plant ProjectIn the latest developments of new projects,Giza Systems was awarded a two year projectwith the Middle Delta Electricity Company,providing DCS services and solutions for workon the 3rd unit of Middle Delta’s Noubariapower plant. Giza Systems was subcontractedby its partner, Yokogawa, to implement thisproject.

The project, which is funded by Arab andinternational banks, is set to start at thebeginning of June and Giza Systems will beresponsible for fulfilling the services andsolutions provided within the scope of theirDCS package.

Whilst control systems and training are notnew solutions provided by Giza Systems, thisproject will be the first time that Giza Systemshas implemented them through such a processor in such a sector, offering an interesting andexciting new opportunity for the company.

The project is expected to offer a variety ofnew opportunities and benefits for all partiesinvolved including strengthening the companies’strong reputations and, presenting newopportunities for Giza Systems to expand theirexperience and scope in the engineering field.

Kafr El Dawr ProjectAn exciting new project to modernize the 4thunit of West Delta Electricity’s Kafr El-Dawar

plant has just been awarded to Giza Systems,who were brought in on the contract whenthey were subcontracted in by their partnersYokogawa.

The project would offer great opportunities toall parties involved, including West Delta.Giza Systems will provide West Delta Electricitywith a variety of services and solutionsincluding, control system and instrumentationsupply, as well as, erection and training.

Although the solutions proposed for the projectare not ones being used by Giza systems forthe first time, the awarded project will offerGiza Systems an exciting first time experience,as these solutions have never beenimplemented through this process or in thissector by the company before.

Amongst stiff competition, the award of thisyear long project offers Giza Systems a fantasticchance to expand their scope in the engineeringindustry, as well as, their experience in thisarea of the engineering field. Giza Systemshopes that their dedication to high qualitycustomer service and the superior solutionsthat put them ahead of their competition inthis project will be the winning edge that willallow them to beat their competition whenbidding for future projects.

Cairo West Power Plant ProjectAn exciting new project, the first of its kind in

the power sector, is now underway, with GizaSystems as the project implementer and athird party as a supplier. Giza Systems will beproviding a wide variety of services andsolutions within the scope of the DCS package,which they will be using to develop units 7and 8 of Cairo Electricity’s Cairo West powerplant.

The two year project, which started in mid-April, was awarded to Giza Systems, after theywere brought into the project by their partnerYokogawa, who subcontracted them. GizaSystems’ success in winning the project cameas a result of their ability to provide superiortechnical know-how in their bidding proposals;it was this winning formula that put themahead of their competitors in winning thiscontract.

The DCS package will provide Cairo Electricitywith services and solutions for control systemsand training, offering Giza Systems the chanceto explore new territory. The project is anexciting opportunity for Giza Systems as it willbe the first time that Giza has implementedsuch solutions in the power sector, throughsuch a process.

The project is expected to offer a variety ofnew opportunities and benefits for all partiesinvolved including, increasing the prestigiousimages of the companies, presenting newopportunities for Giza Systems to expand theirexperience and scope in the engineering field.

New BusinessNew Business

After more than a year of fierce competitionbetween Giza systems and one of their maincompetitors, Giza Systems has been awardeda major project in the sugar industry by theEgyptian Sugar and Integrated IndustriesCompany (ESIIC).

The new project, which is expected to start inJune of this year, will last two to three years;the project will include working on the integrationof new systems solutions for the ESIICKom Ombo factory. The awarded project comesafter the outstanding success of Giza Systems’previous project at the Nobaria Sugar Factory,as well as, Komomobo front part DCS &Instrumentation project, which they implementedin 2005 and Abukorkas water treatment linesand distillation factory project in 2006. Thesuccess of these previous projects further reflects

the strong reputation that Giza Systems has builtwith ESIIC.

The Egyptian Sugar and Integrated IndustriesCo. (ESIIC) & Nobaria Sugar and Refinery Co.(NSRC) were so impressed with the work andoutcomes of the project that they even sent aletter personally thanking Giza Systems and theproject's team members, for their hard work onthe project. The solutions and services the projectis providing for the engineering and testingprocesses of the factory will help to maintainand improve the efficiency of the company.

The new project will focus on implementingturnkey solutions for the DCS system,instrumentation and control valve, and GizaSystems will also provide a wide variety ofservices in engineering, project management,

training, testing, commissioning and startup.

As the leading sugar company in Egypt, ESIIC’s

award of this project to Giza Systems is a very

important achievement for Giza Systems, since

it serves to cement and strengthen the

company’s position in providing services and

solutions in the sugar industry. The project is

also expected to strengthen ties between Giza

Systems and ESIIC, which will be particularly

important in the future as ESIIC is serving as a

consultant in all new sugar projects.

The new project is an exciting achievement for

Giza Systems, as it is hoped that this will lead

to more development projects with ESIIC’s other

factories, as well as, serving as a success story

to help bring in future projects.

Giza SystemsCompletesand Fixes itsPosition in theSugar Industrywith Award ofESIIC Kom OmboProject

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Giza Systems had finished the first phase of a megarehabilitation project for the Gulf of Suez PetroleumCompany (GUPCO).

The Engineering for the Petroleum & ProcessIndustries Company (ENPPI), jointly with BritishPetroleum Company (BP) and GUPCO have chosenGiza Systems and its partner Yokogawa to deliverthe project, based on their strong expertise andreputation in the Oil & Gas Industry. The projectconsists of 8 phases to be completed by 2012;each phase includes rehabilitation of one or moreplatforms of the following 8 platforms: Badri, July-10, Ramadan, October, M55, Morgan 36, Morgan1, Morgan 8. Giza Systems has successfullycompleted the first phase, by delivering therehabilitated Badri platform. The rehabilitation projectincorporated installing Distributed Control System(DCS), Emergency Shut down System (ESD), Fire& Gas System (F&G), Power Supply and DistributionSystem, Field Instruments, Fire & Gas detection

and alarm devices and prefabricated control roombuilding. This project is considered distinguished,because of the prefabricated control room that wasbuilt to accommodate the systems and operationteam. This control room is designed to be installedoffshore on the platform facility at Ras Shukier RedSea. It is worth mentioning that this control roomwas built locally for the first time in Egypt with firerating H-60 and blast rating 1.5 bars.Giza Systems delivered the first phase on time. Atpresent, the control room is fully equipped with thesupplied systems, as well as, some of the facilitiesneeded for the daily accommodation of employees,and our team is currently carrying out the operationsupport activities. After the completion of theseactivities, Giza Systems will provide training to beconducted in the field, for the team who areoperating the plant from the control room.The BP team, as well as, ENPPI, emphasized theirsatisfaction with the projectís delivery thus far,saying ìWe are glad to have chosen Giza Systems

and their partner Yokogawa; especially because ofthe success achieved in delivering the systems andthe control room equipped with all the requiredtools and instruments. Everything is up tointernational standards, and this proves thecompetency of Giza Systems in competing withother international contractorsî. Mr. Osama Sorour,the Industrial Applications Business Unit GeneralManager of Giza Systems, also expressed hissatisfaction with the progress of the project, saying“Giza Systems is proud of its success inimplementing the first phase of the project, andbeing awarded the second phase and we lookforward to the completion of the rest of the phases”.

New BusinessNew Business

Started early this year, Giza Systems’ Alpha Tradein project with Beheira Water Company is alreadyexperiencing huge successes, thanks to the hardwork and cooperation between the sales andtechnical teams at Giza Systems, whom, incollaboration, were able to provide completecustomer satisfaction by understanding the exactneeds of their client.

Beheira Water Company is one of the largestpioneering companies in the water industry; thechance to work on this project with BeheiraWater offered Giza Systems both challenges andopportunities. Beheira Water Company is one ofthe first companies to choose to implement theAlpha server for their application infrastructure.

The Alpha server which runs Open VMS platformand oracle RBD offered an important challengeto Giza Systems, as to how they would migratetheir Alpha infrastructure to Itanium servers whilesaving the current environment with no downtime. After piloting the project using sample datato proof the concept, Beheira Water Companyaccepted Giza Systems proposed solutions andawarded Giza systems with the project.

The project is of great pride to Giza Systems, asthey were able to put forward an advancedsolution that would meet Beheira Water’s needs.The solution helped Beheira Water Company inexpanding provided services while improvingbusiness processes.

The smooth and easy implementation of thissolution will be an essential part of adaptinginfrastructure to serve clients’ current and futureneeds, which will allow Beheira Water to providetwenty four hour business continuity so that theymay continually facilitate customer needs andimprove their business process.

The project also offers exciting benefits for GizaSystems, whom see the project as a uniqueopportunity to open new lines of business withits suppliers HP and Oracle. In addition, this willallow the company to demonstrate the essentialvalue that such a solution can offer othercompanies, which Giza Systems will hope toutilize in future projects in the field.

Alpha Trade in Projectwith Beheira Water and Drainage Company (BWADC)

Giza Systems has Successfully Completed the First Phase and hasBeen Awarded the Second Phase of the GUPCO Mega Rehabilitation Projects

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