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St. Vincent de :Paul

Mission 21 Resale

132 Leota Street

Hours - Monday thru friday -SAM -6PM

Saturday 9 AM - 5 PM

Client Referr:a~Desk:

Hours - Monday thru Saturday

lOAM-4'PM

Phone - 311-681~8260 or

311-924-5769 ext. 331

Help line - 317-687-016'9 Monday thru

Thursday - 8:30 AM - 4:30 PM

Web site ·information:www.s\fd.pil1gy.or~ -"fo ,get help withfurniture~ appUamcesand bo:useho~<lIbasks, go to the home page. SelectI NEED HELP/NON-fOOD sHOUSEHOLD HASteS. OkkonR!EQUEST HElP. HU .out HOUSEHOLD;BASK HELP REQUESr fORM andsubmit.

Ci!ientswill be contracted by theConference assigned to their area toset up a home visit-

Home visits cannot be set upjf dlentsdo not accept blocked numbers, havegiven help line incorrect phonenumbers, phones are disconnected.ormai4 boxes have not been set up.

iNfORMATION TO CONVEY TO CUENT.

i. Mission 27 Resale (St. Vincentde PauO referral desk is open 6days a week, 10 AM - 4 PM.Please arrive no later than 3PM to anow time for packing ·o:fyour truck and shopping priorto our 4 PM referral deskdosing.

l. a~ents must have a validpicture to and a completelyfi13ed-out Client Referral formin order to be served.

1. Clients must provide their owntransportation of the items totheir home. Do not pay for anytruck rental or delivery serviceuntil determining availability ofthe items.

4. Please arrange to leave youngchitdren at home.

S. Oients are not allowed toselect furniture or appliances.Items are based on availabilityand given out on a first-come,first-served basis.

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:6. AU appliances have a 30-daywarranty. Should an appliancenot work, it will be exchanged :ifreturned within 30 days.

7. Clients may be placed on a waitlist for beds and appliancessince these are most often inshort supply.

8. Mattresses are consideredbeds. Box springs and framesare given out only jf available.

9. Mission 27 Resale store is opento customers for shopping.Clients are given certificates forshopping, but have limitationsand are only given to clientswith approved Client ReferralForm.

10. The referral desk does notassist with food or financialrequests.

Rules and Regulations

As part of a faith-based community,the client referral desk expects al~visitors to follow all Christian preceptsin dealing with volunteers, workersand other customers while on thepremises. Please note the foHowlngrequirements:

No drugs or alcohol or evidence ofsubstance abuse.

No smoking within the property area,

No food or drink inside the build+ng.

No weapons, firearms, knives,etc.

No foul language, abusive or rudebehavior.

No inappropriate dress.

No stealing or fraud, including:

Use of fraudulent ID

Falsification of any informationprovided

Circumventing eligibilityrequi rem ents

SeUingproducts received from SVdP.

CHeats Wh'6 ,aoose tllle rules and'f'egu~atimnswiD be BANNED from the:Missio:A 1..71 iftesa!le sh0)p and theOlstributtGflICMter.

~anuarv 2017