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New OIT Website A service-focused and user-centered approach Sylvia Bass, UC Irvine UCCSC 2014

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Page 1: New OIT Website UCCSC 2014 Sylvia Bass, UC Irvine · issues - Fri. June 4th InfoMail Down - June 2nd AM 800 MHz Radio System Downtime - May 30th, Midnigh... Resolved V Unresolved

New OIT WebsiteA service-focused and

user-centered approach

Sylvia Bass, UC IrvineUCCSC 2014

Page 2: New OIT Website UCCSC 2014 Sylvia Bass, UC Irvine · issues - Fri. June 4th InfoMail Down - June 2nd AM 800 MHz Radio System Downtime - May 30th, Midnigh... Resolved V Unresolved

History of OIT Website

Page 3: New OIT Website UCCSC 2014 Sylvia Bass, UC Irvine · issues - Fri. June 4th InfoMail Down - June 2nd AM 800 MHz Radio System Downtime - May 30th, Midnigh... Resolved V Unresolved

Why we are updating

Page 4: New OIT Website UCCSC 2014 Sylvia Bass, UC Irvine · issues - Fri. June 4th InfoMail Down - June 2nd AM 800 MHz Radio System Downtime - May 30th, Midnigh... Resolved V Unresolved

Cobbler’s ChildrenHave No Shoes

Page 5: New OIT Website UCCSC 2014 Sylvia Bass, UC Irvine · issues - Fri. June 4th InfoMail Down - June 2nd AM 800 MHz Radio System Downtime - May 30th, Midnigh... Resolved V Unresolved
Page 6: New OIT Website UCCSC 2014 Sylvia Bass, UC Irvine · issues - Fri. June 4th InfoMail Down - June 2nd AM 800 MHz Radio System Downtime - May 30th, Midnigh... Resolved V Unresolved

Move to a CMS

Page 7: New OIT Website UCCSC 2014 Sylvia Bass, UC Irvine · issues - Fri. June 4th InfoMail Down - June 2nd AM 800 MHz Radio System Downtime - May 30th, Midnigh... Resolved V Unresolved

Project Coordination& Partnership

Page 8: New OIT Website UCCSC 2014 Sylvia Bass, UC Irvine · issues - Fri. June 4th InfoMail Down - June 2nd AM 800 MHz Radio System Downtime - May 30th, Midnigh... Resolved V Unresolved

Affinity Diagrams& ServiceOrganization

Page 9: New OIT Website UCCSC 2014 Sylvia Bass, UC Irvine · issues - Fri. June 4th InfoMail Down - June 2nd AM 800 MHz Radio System Downtime - May 30th, Midnigh... Resolved V Unresolved

URL Changes and Redirects

Page 10: New OIT Website UCCSC 2014 Sylvia Bass, UC Irvine · issues - Fri. June 4th InfoMail Down - June 2nd AM 800 MHz Radio System Downtime - May 30th, Midnigh... Resolved V Unresolved

Responsive Web Design

Page 11: New OIT Website UCCSC 2014 Sylvia Bass, UC Irvine · issues - Fri. June 4th InfoMail Down - June 2nd AM 800 MHz Radio System Downtime - May 30th, Midnigh... Resolved V Unresolved

Usability & Readability

Page 12: New OIT Website UCCSC 2014 Sylvia Bass, UC Irvine · issues - Fri. June 4th InfoMail Down - June 2nd AM 800 MHz Radio System Downtime - May 30th, Midnigh... Resolved V Unresolved

Benefits for our clients

Page 13: New OIT Website UCCSC 2014 Sylvia Bass, UC Irvine · issues - Fri. June 4th InfoMail Down - June 2nd AM 800 MHz Radio System Downtime - May 30th, Midnigh... Resolved V Unresolved

Benefits for our staff

Page 14: New OIT Website UCCSC 2014 Sylvia Bass, UC Irvine · issues - Fri. June 4th InfoMail Down - June 2nd AM 800 MHz Radio System Downtime - May 30th, Midnigh... Resolved V Unresolved

Demo

http://www.oit.uci.edu
http://www.oit.uci.edu
Page 15: New OIT Website UCCSC 2014 Sylvia Bass, UC Irvine · issues - Fri. June 4th InfoMail Down - June 2nd AM 800 MHz Radio System Downtime - May 30th, Midnigh... Resolved V Unresolved

Acknowledgements● Briandy Walden, Project Wrangler● Sean Hennessee, System Administrator● Kim Gerrard, Content and QA● Preston Orwig, Help Desk Lead● Keith Chong, Application Developer● Kazuto Okayasu, VMWare Support

Page 16: New OIT Website UCCSC 2014 Sylvia Bass, UC Irvine · issues - Fri. June 4th InfoMail Down - June 2nd AM 800 MHz Radio System Downtime - May 30th, Midnigh... Resolved V Unresolved

Questions?


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