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    HarborHealthServices,I

    nc.

    2011

    AnnualR

    eport

    New HorizonsNew Horizons

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    Your donations at workYour donations at workMy name is Mark, I grew up in Guilford, and by the age of 14 Iwas an addict

    I was adopted, I grew up in Guilford and by the age of 14, I was baling addicon. I

    started out smoking pot, then bingeing on alcohol, and eventually added cocaine. For

    the next 30 years, my only purpose in life was to drink and do drugs. You may or may not

    be surprised to learn that for most of that period, I was technically

    homeless. Id actually worked out a prey good system to keep

    my self off the streets. I would go down to the hospital in New

    Haven, tell them I was suicidal and theyd check me in for a few

    days, and somemes a few weeks. That way I had a warm place

    to sleep and people to take care of me. Being suicidal wasnt a

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    complete lie. I do struggle with major depression and have aempted suicide in the past in fact, in 1996 I

    almost succeeded. I purposely overdosed on cocaine and pills (downers mostly), I wound up in a coma, had

    a stroke and spent the next three years in a wheelchair. Somehow though, even that didnt stop me from

    geng high. That didnt happen unl much later, in fact not unl October 4, 2010. I was back in the inpaent

    unit in New Haven, doing my thing, planning to get drunk as soon as I was released, and my doctor came in

    to speak with me. He basically told me that the jig was up, that I couldnt connue checking myself into the

    hospital, that I needed to get help once and for all and start taking care of myself, or start living on the streets

    more permanently. He wanted me to try Antabuse, (used for the treatment of alcohol abuse) and I said, No.

    Being the good doctor that he was, he walked away, but his words resonated with me over the night, and the

    next morning something in me changed. I wanted to try to get sober and I asked him for help. I started theAntabuse that morning, and I havent touched a drink or illegal drug since.

    I was discharged from the hospital and admied to the HARP program at Harbor Health. I was immediately

    enrolled in an intensive outpaent program (IOP) for people just like me who were baling to stay sober,

    and struggling with mental illness. I spentfive days a week here (at Harbor Health) three in the clinic, and

    Thats what I truly cherish,

    even after you graduate, youre not forgotten.

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    two up at OPTIONS where I worked with my case manager, housing specialist, and

    parcipated in recovery support groups.

    I graduated from the IOP program, but I am not alone. I can pick up the phone any

    day of the week and someone at Harbor Health is available to me. Thats what I

    truly cherish, even aer you graduate, youre not forgoen.

    I would be lost today without Harbor Health. They dont just handle addicon, they

    cover all aspects, mental health, financial issues, housing, family issues. They even

    brought my Mom in for a couple of my sessions to help us get back on track.

    Harbor Health helped me rent a co

    age in Madison so now I have a place to call home. They help manage myfinances, because money is a trigger for me. It feels good to pay my bills. I used to look down when I passed a

    mirror, but now I look up, when I look in the mirror I feel proud and its an amazing feeling.

    Im not saying that recovery is easy. I have a sponsor, I go to meengs and my roune is very important to me.

    Im looking forward to my one-year anniversary this October, and I think down the road I may go into recovery-

    related work.

    Out of all of this Ive learned that no situaon, no illness and no disease cant be dealt with in a posive way,

    on a daily basis. Its okay to ask for help, and once you do, youll feel proud too.

    When I look in the mirror I feel proud and its an amazing feeling.

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    Message from the President/CEODear friends,

    Looking back on the last year, we are so grateful for all that youve helped us provide.

    Thanks to your generosity and support, more than 1,500 of your friends and neighbors

    have access to crical mental health, substance abuse and community support services,

    right here in their local communies.

    We all know that the landscape of healthcare is ever changing, and we here at Harbor

    Health Services do all that we can to evolve as the system advances and develops. There

    are a lot of excing endeavors on the horizon for the next year, most importantly, our

    upcoming merger with Birmingham Group Health Services in Ansonia.

    The merger provides a fantasc opportunity for us to expand and enrich our services, provide treatment and

    support for more people and extend the reach and impact of our mission. Over the next 18 months we will

    integrate programs and services throughout our 40 town service area and will grow to treat more than 13,000

    individuals and families. We thank you for your connued support during this important me and look forward

    to working with you as we expand our horizons.

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    Board of DirectorsRichard Bell, Esq.

    David Crompton

    D. Cyril DSouza, MD

    Brock Dubin, Esq.Natalie Feingold

    Catriona MacAuslan

    John Monico

    Roberta J. Cook - President & CEO

    Karl-O

    o Liebmann, MD - Medical DirectorTony Corniello - Vice President of Services

    Emily Gangi - Director of PR & Development

    Nancy Patrick - Director of Quality Assurance

    Susan Sco - Vice President, Administraon

    Beth Walker - Director of Human Resources

    Jim Archambeault - Clinical Director

    Peter Cimino - Crisis Director

    Thais Gordon - Community Support Services Director

    Paula Anderson - Intake Coordinator

    Len Campion - Program Manager, Harbor House

    Maggie Goodwin - Program Manager, North HavenHollye Lane - Program Manager, Case Management

    Robin Misbach - Accounng Manager

    Kathi Prevost - Jail Diversion Coordinator

    Lisa Rand - Program Manager, HARP

    Ronnie Reardon - MIS Manager

    Tara Sullivan-Colon - Property/Facilies Manager

    Beth Troa - Program Manager, Clinical Services

    Jennie Vega - Program Manager, Employment & Social

    Rehabilitaon

    Leadership

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    StatisticsStatisticsYour donations at workYour donations at work

    This Year Donors H elped ProvideThis Year Donors Helped ProvideClinical services for 1558 pe opleClinical services for 1558 people

    Comm unity support for 897 peopleCommunity support for 897 peopleHousing/Housing Services for 245 peop leHousing/Housing Services for 245 people

    MissionTo improve the

    quality of life of the

    people we serve by providing

    comprehensive, effecve,

    and efficient mental

    health and addicon

    services.

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    Programs & Services

    Clinical Services:HHSI provides a wide range of comprehensive psychiatric and substance abuse treatments. Treatmentrounely includes assessment, diagnosis, prescripon and administraon of psychotropic medicaons, groupand individual therapy, psycho-educaon, and reviews of medical health history. Counseling services in

    Spanish are made available through CommuniCare and the CT Lano Behavioral Health System. Overall last

    year 1,572 individuals received 19,048 clinical services at HHSI.

    Crisis Services:HHSI, through CommuniCare, provides both on-site and mobile crisis services, 24hrs/7 days per week, forthose clients who experience severe or crical mental health episodes. Walk-in crisis services are available at

    our outpaent clinic, Mon. - Fri., 8:30 am - 5 pm. Mobile crisis services are also available during these hours for

    persons who are homebound. Aer hours, weekend and holiday crisis services are provided through the South

    Central Crisis Service (SCCS). Over the last year, HHSI provided 445 crisis services to 209 individuals.

    Community Support Services:The Community Support Program is designed to assist adults with severe and persistent mental illness and/or

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    substance use disorders in achieving and maintaining rehabilitave and recovery goals. Services address the

    mental health/substance abuse treatment needs of individuals as well as provide financial, social, educaonal,

    vocaonal, residenal, jail diversion and other treatment and support needs of individuals. In the last year

    1,343 individuals received 8,255 community support services.

    Residential Services:Residenal services provide clients with 24/7 on-site support. The Harbor

    Apartment and Respite Program (HARP) is an agency owned/managed apartment

    complex that offers services in a cluster apartment model to individuals who can

    benefit from staffsupervision 24 hours a day while living in their own apartment.

    Harbor House is an eight bed, connually staffed adult psychiatric community

    residence that provides a safe, structured, and suppor

    ve environment in thecommunity in which residents with serious and persistent mental illness are assisted

    in achieving their highest degree of independent funconing and recovery. In 2010, HHSI provided residenal

    services for 67 individuals, who benefied from 23,345 services.

    Tobacco Cessation:The tobacco cessaon program began in 2010 thanks to a grant awarded to CommuniCare by the CT

    Department of Public Health. The program includes tobacco cessaon counseling and nicone replacement

    therapies/medicine for nicone dependent individuals. The program links clients with Nicone Anonymous

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    and the CT Quit-Line to help support their recovery. To date, 176 HHSI clients have enrolled in tobacco

    cessa

    on services, of those enrolled, 95 percent reported a history of failed quit a

    empts, and 62 percent ofthose who completed the program report either reducing their tobacco use, or complete cessaon.

    Health Management Strategies for Recovery:Our on-site primary care program, Health Management Strategies for Recovery

    (HMSR) is funded by a grant from the Substance Abuse and Mental Health Services

    Administraon, and is a CommuniCare iniave. HMSR has been increasingly

    successful in providing services to our community members.

    188 clients are currently enrolled in the HMSR Program, and are assessed by the

    nurse care manager on an average of every two to three months. Over the last year,

    the nurse care manager provided 278 assessments. 104 clients, who had no access

    to a primary care doctor, are now receiving on-site primary care services through our partnership with the

    Cornell Sco Hill Health Center.

    -

    Programs & Services

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    In AugustCongresswoman Rosa L. DeLauro (CT-3) visited CommuniCare toparcipate in a ribbon cung ceremony to celebrate our $2 million federalprimary care grant. The funds are being used to integrate primary care into

    each CommuniCare partner agency clinic: Harbor Health Services in Branford,

    Birmingham Group Health Services, of Ansonia, and Bridges, and A Community

    Support System, of Milford.

    On October 1, we began providing oversight and support for the Town of NorthHaven counseling services.

    In October,OPTIONS held its first ever art show. More than 50 people gathered at the James BlackstoneMemorial Library to celebrate and enjoy the arsc talents of 10 of our clients.

    We celebratedour 30th anniversary in November at our Annual Meeng. State Representave Patricia M.Widlitz presented us with an official citaon from the Conneccut General Assembly, introduced by herself,

    Representave Heinrich, Representave Reed, and Senator Meyer congratulang us on this important

    Highlights FY11

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    milestone. The citaon stated, You have improved the quality of life for many

    people in the Shoreline Community. You have demonstrated a remarkablecommitment to the highest quality of behavioral healthcare while working

    with individuals through all phases of recovery. You are a fine example of

    collaboraon with both individuals and families in ways that help them achieve

    their full potenal.

    Thanks to a grantfrom Alcoa Howmet of Branford, we launched our new websitein January 2011.

    Our second annualGirls Night Out Fashion Show Fundraiser was a great success, itraised $5,000 and drew a crowd of 175 women to Terminal 110 in New Haven on

    March 18. Guests enjoyed a fabulous fashion show by Ella, where She shops

    of Guilford, hair by Echo Salon, makeup by Jennie Fresa Beauty Library, and

    fabulous jewelry by Amy Leiner. Terminal 110 served delicious food & drinks.

    Guests also enjoyed bouque shopping, raffles and a silent aucon.

    Highlights FY11

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    OPTIONS celebratedMental Health Month in May with a picnic and awarded SueSearles with the Volunteer of the Year Award. John Lezia donated a brand new

    computer and printer in honor of Sues accomplishments and in memory of his father

    Carlo Lezia.

    Our 5th AnnualRoad to Recovery Gala and Aucon was held June 3 at AmarantesSea Cliffand was a tremendous success raising more than $20,000 to support our

    programs and services. The Gala also gave us the opportunity to recognize Charloe

    Maei for her hard work and volunteerism, and State Representave Patricia M. Widlitz as our Community

    Partner for her years of connuous support and effort on behalf of our clients and our organizaon.

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    Gis $10,000+

    United Way of Greater New

    Haven Neighbor toNeighbor Lifeline Fund

    Guilford Human Services

    Council

    Gis $5,000-$9,999

    Bradford Portraits

    Gis $2,500-$4,999

    Guilford Community Fund

    Guilford Savings Bank

    Gis $1,000-$2,499

    Anonymous (1)

    Ace Trailer Leasing

    Alcoa Howmet

    Mr. & Mrs. Richard Bell

    Community Foundaon for

    Greater New Haven

    Bey Ann Donegan

    Mr. & Mrs. David Goclowski

    Kaoud Oriental Rugs

    Mr. & Mrs. Earl MacSorley LL

    Mr. & Mrs. Sco SingerSir Speedy Prinng &

    Markeng

    Joseph Suraci

    Anthony Tremonte

    VNA Community Healthcare

    Wachovia Wells Fargo

    Foundaon

    Gi

    s $500-$999Jeffrey Feingold in honor of

    Natalie Feingold

    Gowrie Group of Insurance

    Hospital of Saint Raphael All

    for One Fund

    Lezia, Ambrose & Falls, P.C.

    John Lezia, in memory of

    Carlo Lezia

    Charlo

    e Ma

    ei

    John Monico

    NAMI Shoreline

    NE Revoluon CharitableFoundaon

    Philadelphia Union

    Dr. & Mrs. Charles Riordan

    Mr. & Mrs. Stanton Robison

    Robin Sandler, Esq.

    Sean Thomas

    Mr. & Mrs. Bill Van Wilgen

    Mr. & Mrs. Michael Walker

    Webster Bank

    Gis $250-$499

    Anonymous (1)

    All Purpose Steamers

    Mr. & Mrs. John Atallah

    Branford Counseling

    Carols Creaons

    Clarion Hotel & Suites

    Mr. & Mrs. Edward Cook

    Marilyn Cormack

    David Crompton

    CT Mental Health CenterMr. & Mrs. William Donaruma

    Mr. & Mrs. JeffEvans

    Natalie Feingold

    Mr. & Mrs. Antje B. Focke

    Gibson & Donegan

    Goodys Hardware

    Hearth at Gardenside

    Hospital of Saint Raphael

    Department of Psychiatry

    Rev. & Mrs. Bill Keane

    Catriona MacAuslan

    Gretchen Mrozinski

    Mr. & Mrs. Mahew Olsen LL

    in memory of Denis Olsen

    Anthony Paecht

    Albert Ridinger & Tricia Bohan

    Royal Prinng Service

    SBC of Branford

    Donors & PartnersLL: Denis Olsen Lifeline Fund

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    Susan Sco

    Richard Shanahan

    Charloe Suraci

    Bey Ann Trapasso,

    in memory of John Sliney

    Gis $100-$249Alarm One, in memory of

    Denis Olsen

    Patricia Andriole

    Anonymous (1)

    Automated Services

    Mr. & Mrs. Mel Baisley

    Mr. & Mrs. Nelson Bernabucci

    Gis $100-$249 cont.

    Branford Rotary Club

    Calderone Chiropracc

    Alpha Coiro

    Conneccut Shellfish

    Dr. & Mrs. David Colley

    in honor of John &

    Bey Ann Donegan

    Mr. & Mrs. Joseph Corniello, Jr.

    Sharon Davis

    John Dendas, Pawson

    Insurance

    Emma Dickey

    Dr. Anthony DiSalvo

    in honor of David

    Crompton & Dick BellMr. & Mrs. JeffDow

    Mr. & Mrs. Brock Dubin, Esq.

    Ray Figliewski

    Mr. & Mrs. Joseph Fontana

    Mr. & Mrs. Vincent Gangi

    Grove Street Financial

    Peter Herbert, MD

    Mr. & Mrs. Thomas Howley

    Idiom BouqueBarry Kasdan LL, in memory of

    Denis Olsen

    Mr. & Mrs. Edward Kowal, Jr.

    LL in memory of Garre

    Kowal

    Carlene Kulisch

    Diane Latkowski, in honor of

    Marc Brecciaroli

    Dr. & Mrs. Karl-Oo Liebmann

    Liveable Soluons Professional

    Organizing

    Tom Longo

    Marco Pizzeria

    Mr. & Mrs. Edward Marcus

    Mr. & Mrs. Kendall Marland LLElena Mason

    John P. McGill LL

    Senator & Mrs. Edward Meyer

    Adam Michaele

    Miracle Mist Carpet Cleaners

    Myers Flowers

    New York Red Bull

    Chukqyemeka Oksousa

    Olejarczyk & Sons LandscapingMiriam Olsen LL , in memory of

    Denis Olsen

    Cheryle Pacapelli

    Theresa Pacapelli

    Sharon Packevicz

    Dean Pinto

    Vincent Porto, in memory of

    Muriel

    Rain Wellness Spa

    Rose & Kiernan

    Rosemary See,

    Pawson Insurance

    Mr. & Mrs. Thomas Smith, in

    honor of Thomas Esposito

    John StaxStudio Z Fitness II

    Mr. & Mrs. Robert Teets, in

    memory of GarreKowal

    Towne Pharmacy

    Anonee Tyndall

    Vera Wolf

    Mr. & Mrs. Michal Whalen

    Wooster Lodge #79

    Masonic TempleMr. & Mrs. Todd Zeigher

    Gis $50-$99

    Anonymous (1)

    A&A Cleaners

    Mr. & Mrs. Thomas Alexa

    Jim Archambeault

    Assaggio

    Susan Barnes

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    Gis $50-$99 cont.

    Beauty in the Beast

    Susan Brady

    Branford Hobbies

    Christophers Salon & Day Spa

    Daniel Cosgrove

    Creek Chic Designs

    Curves of Branford

    Mr. & Mrs. Harold Donegan

    Karla Erickson, LMT

    Dr. & Mrs. Christopher Fletcher

    Foe, an American Bistro

    Emily Gangi

    Maggie Goodwin

    Gouveia Vineyards

    Grams Sweet Treats

    Dr. & Mrs. Ezra Griffith

    Anthony Hartmann LL

    Chris Hauman

    Heirloom at The Study at Yale

    Mr. & Mrs. Kenneth Kaminsky

    Dr. & Mrs. John Kelley

    Mr. & Mrs. Anthony LaSala

    Mr. & Mrs. John Loeb

    Marsha Maldonado

    Paula McCarthy

    Suzanne Modine

    Daniel Myers

    Gail OLeary

    Palma Pascarella

    Donna Pekar

    John Pollard, in honor of

    Bill Pollard

    Quaros

    Thomas Romano

    Patricia Sullivan

    Mr. & Mrs. Richard Tietjen

    Mr. & Mrs. JeffVailee

    Robert White, MD LL

    in memory of Denis Olsen

    Whiields on the Green

    Patricia Wilson

    Gis up to $49

    Anonymous (2) LL

    Mr. & Mrs. Robert Axtell, III

    Mr. & Mrs. Fred Bonito

    Mary Kay Brown

    Tina Burne

    Mr. & Mrs. James Bussman

    Charles Catania

    Eileen CavanaughGreg Cohan

    Mr. & Mrs. Anthony Corniello

    Dockside Seafood & Grill

    Nancy Dougherty

    Mr. & Mrs. John Drakos

    Mr. & Mrs. Paula Duffy

    Elis on the Hill

    Essenals Nail & Body

    Bouque

    Michelle Ferguson

    Mr. & Mrs. John Hanniford

    Harts Creave Creaons

    Doreen Hawsler

    Jennifer Higham

    Paula Hynds

    Mr. & Mrs. George Jacob

    Jalapeno Heaven

    Pamela Katz

    Mr. & Mrs. Stuart Klarman

    Lennys Indian Head Inn

    Mr. & Mrs. James Luedee

    Sandy Newell

    Mr. & Mrs. John Nicosia

    Walter OHara

    Al Pacileo

    Parthenon Diner

    Kenneth Popp

    Janet Poss

    Carol Rosenthal

    Donors & PartnersLL: Denis Olsen Lifeline Fund

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    Mr. & Mrs. Ronald Rosse

    Susan Saren

    John Schnitzke

    Joanie Sedaca, in honor of

    Arnold Sedaca

    Gail Shaulys LL

    Shoreline Trolley MuseumMr. & Mrs. Stephen Simonson, LL

    in memory of GarreKowal

    Mr. & Mrs. Gary Sing

    Mr. & Mrs. Stephen Stone

    Barry Straon

    Tara Sullivan-Colon

    Beth Troa

    Mr. & Mrs. Salvatore Troa

    Valerie TuckerMr. & Mrs. Joseph Vancisin

    Billy Williams

    Donna Wright

    Gis in memory of Peggy MacAuslan

    Mr. & Mrs. Jeffrey Drummond

    Mr. & Mrs. Gregory Harris

    Susan Wallis

    Paula Yu Pan

    HHSI is accredited by the Commission on Accreditaon of Rehabilitaon Facilies

    and is licensed by the Department of Public Health.

    HHSI is designated by the Department of Mental Health and Addicon Services

    as the Local Mental Health Authority for the towns of Branford, East Haven,

    Guilford, Madison, North Branford and North Haven.

    An Affirmave Acon/Equal Opportunity Employer.

    A Special Thank You to the Alcoa Foundaon, the CT Department of Mental

    Health and Addicon Services, the Community Foundaon for Greater New

    Haven, the Guilford Community Fund, the Guilford Human Services Council, the

    Jewish Federa

    on for Greater New Haven and United Way of Greater New HavenNeighbor to Neighbor Lifeline Fund, and the Wells Fargo Foundaon.

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    Revenue FY10-11

    DMHAS grants $4,123,992

    Other grants 447,405

    Client service revenue 1,423,127

    Rent 319,692

    Contribuons 100,610

    Other revenue 119,593

    Total Support &

    Revenue

    $6,534,419

    RevenueRevenue FY11

    DMHAS Grants Other grants

    Client service revenue Rent

    Contributions Other revenue

    Financial Perspectives

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    ExpendituresExpenditures FY10-11

    Program operang expenses $5,503,312

    Management and general 997,871

    Other 8,652

    Total expenditures $6,509,835

    Program operating expense

    Management and general

    Other expenses

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    14 Sycamore Way

    Branford, CT 06405

    (203) 483-2630

    www.harborhealthservices.org