3

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5

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EDUCATION TOPS MONETIZATION IN WHAT DEVELOPERS WANT MOST FROM ECOSYSTEMS

What Developer Ecosystems Need to Know

ENGAGING THEDEVELOPERCOMMUNITY

Findings from the 2018 Accenture Developer Ecosystem Survey of 750 US-based developers reveal that developers are

pragmatic and nuanced in their wants and needs.

want to learn new skills, or improve current skills, when engaging with a developer ecosystem

want to make money through engaging with a developer ecosystem

74% 64%

DEVELOPERS WANT A ROI ON THEIR TIME, BUT IN TRAINING MORE THAN IMMEDIATE REVENUE

69%say a return on their investment of time is the most important factor when choosing a developer ecosystem

of developers believe a platform should o�er formal training and certification

71%

TIMELY, KNOWLEDGEABLE AND CAPABLE SUPPORT RATE HIGHLY IN SUPPORT NEEDS

rate timely support as important

rate knowledgeable support as important

81% 79%rate capable support as important

79%

ALL EXPERIENCE LEVELS WANT PERSONALIZED SUPPORT

THERE’S ROOM TO IMPROVE SUPPORT

76%rate personalized support — knowing what software stack you use, what API versions you have — as important

of developers believe developer ecosystems are generally good at providing the support they need

23%

THERE’S ROOM, AND INCENTIVE, FOR DEVELOPER ECOSYSTEMS TO DIFFERENTIATE

think all developer ecosystems are pretty much the same in terms of usefulness

agree that a platform o�ering a truly di�erentiated and meaningful developer ecosystem would get a much larger part of their business

47% 70%

WHAT WOULD MOTIVATE SWITCHING WITHIN THE NEXT 12 MONTHS?

53%being focused on the latest technology

40%helping me build my career being more developer-friendly

in terms of ease of use

41%

being more future-looking

44%

TECHNICALLY ACCURATE, UP-TO-DATE CONTENT IS THE MOST IMPORTANT ECOSYSTEM ELEMENT

rate technically accurate content as important

rate current, up-to-date content as important

82%

rate findable content as important

78%80%

MOST CONTENT NEEDS IMPROVEMENT

24%of developers believe developer ecosystems are generally good at providing the content they need

MARKET POSITIONING MATTERS, BUT MARKETING LESS SO

rate how well the platform is integrated with other companies as important

UNDERSTANDdeveloper perceptions of your ecosystem

DETERMINEwhere your ecosystem capabilities and o�erings stand relative to peers and best-in-class

DEFINEactions to move toward di�erentiation and industry best practice

rate market relevance asimportant

76%

rate reputation as important

73%73%

65%rate traditional marketing as important

20%believe developer ecosystems are generally good at marketing their capabilities to them

FROM THE CROWD? HOW TO STAND OUT

Visit us at www.accenture.com/devecosystemSource: 2018 Accenture Developer Ecosystem Survey

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