new employee orientation - syntrio etiquette, tips, and remote voice mail access..... 14 business...
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Table of Contents EverBank Family of Companies ............................................................................................................. 2 Strategic & Operational Framework ....................................................................................................... 2 Quick Reference .................................................................................................................................... 3 Finding Medical, Dental, Vision Providers .............................................................................................. 4 Human Resources Internal Contacts ..................................................................................................... 5 General Information ............................................................................................................................... 7 ADP Employee Self Service................................................................................................................... 8 Enterprise eTime – Employee Instructions ........................................................................................... 10 Enterprise eTime – Supervisor Tips ..................................................................................................... 11 eTime Online Training Courses ........................................................................................................... 12 Network Login ...................................................................................................................................... 13 Webmail Login ..................................................................................................................................... 13 Phone Etiquette, Tips, and Remote Voice Mail Access ........................................................................ 14 Business E-mail Etiquette: Maintaining a Professional Image .............................................................. 15 Business Wear Guidelines ................................................................................................................... 16 2010 Non-Exempt Payroll Schedule .................................................................................................... 17 Cypress Plaza Complex Map ............................................................................................................... 18
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Page 2 of 19 | Human Resources Department 800-281-7688 This communication is for internal purposes only and should not be shared with anyone outside of the company. © EverBank Modified: 12/23/09
EverBank Family of Companies Strategic & Operational Framework
Company Positioning Statement: EverBank
® is a fully integrated financial services firm driven to deliver innovative products and services that offer
exceptional value to a diverse group of customers and partners.
Strategic Platform: We recognize that quality employees are an integral and critical component of our long-term success. We are committed to a work environment built on:
teamwork innovation professionalism integrity
We are committed to offering our employees:
professional development career opportunity competitive compensation recognition of excellence and achievements
Mission Statement: Our mission is to optimize the long-range value of EverBank to its shareholders, employees, and customers by providing high quality financial services to the communities and customers we serve. To achieve this objective, we must:
Provide outstanding service and competitive products to our customers who make our business enterprise possible
Recruit, develop, motivate, reward, and retain people of exceptional ability, character, and dedication Provide positive leadership and vision in order to capture opportunities in the future Use our resources wisely for the profitable growth of our company Work together as a team while respecting each individual‘s contribution to our overall success Have dedication to our purpose and a commitment to excellence
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Page 3 of 19 | Human Resources Department 800-281-7688 This communication is for internal purposes only and should not be shared with anyone outside of the company. © EverBank Modified: 12/23/09
Quick Reference 401(k)
Merrill Lynch 401(k) enrollment/general: 800-229-9040 or www.benefits.ml.com Retirement Plan Specialist: Deedria Martin at 904-245-7209 401(k) Rollover information: Employee Self Service Forms Library
Employee Self Service (ESS)
Q. How do I register for ESS? A. Instructions are on the intranet under the Human Resources tab. Q. What is my ESS registration pass code? A. EVERBANK-1234 Q. Who do I contact if I need help with my ESS user ID and/or password? A. Call Payroll at 800-281-7688, Option 2. Q. Why do I get an error when I click on ‗Manage My Benefits‘? A. The ‗Manage My Benefits‘ link updates new hire information every Thursday. Please try the link again next Thursday. If you get an error on the following Thursday, please call Payroll.
Miscellaneous
Q. How many vacation days will I have this year? A. Refer to the Employee Handbook or ask your manager. Q. When will I receive medical/dental ID cards? A. The total processing time from enrollment to receipt of ID cards may be two to three weeks. Q. How will I be paid? A. Your first paycheck will always be a physical check. Direct deposit will not start with the first paycheck. Q. What is my eTime user name?
A. Your user name is the first initial of your legal first name plus the last six digits of your Social Security
number.
Q. How do I report fraud and other financial-related issues?
A. Call the MySafeWorkplace hotline at 800-461-9330. Or, go to
https://www.mysafeworkplace.com/SplashPages/everbank/everbank.html
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Page 4 of 19 | Human Resources Department 800-281-7688 This communication is for internal purposes only and should not be shared with anyone outside of the company. © EverBank Modified: 12/23/09
Finding Medical, Dental, Vision Providers Refer to the instructions below to find In-Network medical, dental and vision providers.
Medical Insurance:
CIGNA HealthCare members: Go to www.mycigna.com, log on, and search for providers. The system will search for providers in your network as long as you‘re logged on to your account on the website.
CIGNA HealthCare OAP Low and OAP High members: Go to www.cigna.com and search in the ―Open Access Plus Only‖ network.
CIGNA HealthCare PPO Premium members: Go to www.cigna.com and search in the ―Preferred Provider Organization PPO‖ network.
Dental Insurance:
Delta Dental DPO Low members (not available in CA, FL or NY): Go to www.deltadentalins.com – under ―Find a Dentist‖ search in the DPO network.
Delta Dental DPO High members: Go to www.deltadentalins.com – under ―Find a Dentist‖ search in the DPO and/or Delta Dental Premier listing.
Delta Dental DMO members (only available in CA, FL and NY): Go to www.deltadentalins.com – under ―Find a Dentist‖ search in the Delta Care USA network. DMO members must be assigned to your dentist of choice – call Delta at 800-422-4234 to ensure you are assigned to the dentist you wish to see.
Vision Insurance:
Humana/CompBenefits VisionCare Plan members: Go to www.compbenefits.com – click on ―Providers/Search‖ – ―Find vision providers‖ – ―Vision Care Plan‖.
We encourage you to become a smart consumer of healthcare. Being a smart consumer means taking an active role in your healthcare and becoming an active partner to keep coverage affordable. The next time your doctor or specialist refers you to another provider – sends you across the street for blood work – or suggests further testing at another facility, be sure you check your provider network prior to receiving treatment or services!
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Page 5 of 19 | Human Resources Department 800-281-7688 This communication is for internal purposes only and should not be shared with anyone outside of the company. © EverBank Modified: 12/23/09
Human Resources Internal Contacts
Main HR Numbers
HR Coordinator: Stephanie Waddell at (904) 281-6432 HR Connection Hotline: (800) 281-7688
Option 1: Job Information Hotline Option 2: Payroll/Employment Verification Option 3: Talent Acquisition Option 4: Benefits Option 5: Employee Relations Option 6: Learning & Development Option 7: Compensation Option 8: Human Resources Receptionist
Workers’ Compensation (Job Related Injuries)
1. If an emergency, seek medical help immediately. 2. If not an emergency, notify supervisor first. 3. After notifying supervisor, notify HR Benefits Specialist. 4. Seek medical help per Workers Compensation guidelines.
Employee Relations
EEO & Employee Relations Manager Sheila Langley (904) 281-6387
Employee Relations Advisor (all companies)
Paul McFadden (904) 281-6276
Employee Relations Advisor (Employee Relations, Diversity and Employee Programs)
Kathy Wells (904) 332-7627
Learning & Development
Learning & Development Manager
Steve Borowiec (904) 623-6885
Leadership Program Manager
Suzanne Beccue (904) 332-7681
Manager, Performance Management Barbara Turley (904) 281-6149
Instructional Designer Bob Burns (904) 470-2691
Learning & Development Training Coordinator Candace Pretlow (904) 623-6605
Compensation
Compensation Program Manager Sarah Kissell (904) 623-6734
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Page 6 of 19 | Human Resources Department 800-281-7688 This communication is for internal purposes only and should not be shared with anyone outside of the company. © EverBank Modified: 12/23/09
Talent Acquisition
Talent Acquisition and Business Partner Mgr. Elizabeth Perez (904) 332-7614
HR Business Partner/Servicing Julie Hutcheson (904) 281-6291
HR Business Partner/Corporate Services Marsha Farren (904) 623-6924
HR Business Partner/Production Deborah Perryman
(904) 623-6015
HR Recruiter Ellen Fahey (904)623-6871
Human Resources Employment Coordinator Catherine Daguinod (904) 281-6011
Human Resources Operational Coordinator Paris Reid (904) 281-6459
Payroll & Benefits
VP – Shared Services Manager Michelle Owens (904) 281-6014
HRIS/Payroll Supervisor Kari Harrison
(904) 470-2676
HR Analyst HR Employee Related Reports
Lori Kirsch (904) 281-2438
Payroll Tax Analyst Taxes and W-2 Questions Garnishments
Janice Kier
(904) 281-6381
Sr. Payroll Administrator C1FN, EverInsurance, Elite, and EverHome Verification of Employment (VOE‘s) eTime and ESS Assistance
Jan Downin
(904) 470-2993
Sr. Payroll Administrator EverBank eTime and ESS Assistance Verification of Employment (VOE‘s) Advisor Payroll
Debbie Person (904) 623-6194
HR Payroll Coordinator Mortgage Advisor Program, eTime and ESS Assistance Verification of Employment (VOE‘s)
Aisha Jones (904) 623-6615
Retirement Plan Specialist (401k and Profit Sharing), Tuition Assistance Program, Employee Discounts Program
Deedria Martin
(904) 245-7209
Sr. Benefits Specialist Employee Benefits (Medical, Dental, Vision, EAP, etc) FMLA, Leaves of Absence, Workers Compensation, Flexible Spending Accounts
Nancy Preble 904) 281-6362
Sr. Benefits Specialist Employee Benefits (Escalated Medical and Dental claims, Life Insurance, EAP, etc) Wellness Program Initiatives, Gym Memberships, Weight Watchers @ Work
Diana Mills (904) 281-6147
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Page 7 of 19 | Human Resources Department 800-281-7688 This communication is for internal purposes only and should not be shared with anyone outside of the company. © EverBank Modified: 12/23/09
General Information Badges
Company policy requires all employees to wear their ID badge at work. It must be visible. If you lose your badge, you will be charged $10 for a replacement. You will be given a lanyard or retractable coil clip for your badge. The badge is company property and must be turned in when/if you leave the company. Do not place stickers on your badge or deface the badge in any way. All visitors must register with the receptionist and wear a visitor badge. If you forget your badge, check out a temporary badge for the day and return it the next day. Temporary employees from a temporary service are also required to wear a badge.
Housekeeping
Contact the Support Center at 904-281-6111 if there is a housekeeping emergency. Refrigerators and freezers are cleaned out each weekend; please remove personal items by Friday
afternoon to avoid having them thrown out. Injuries & Emergencies
First Aid Kits are available in the mailrooms, Human Resources, and with the front desk receptionists. Contact Donn Holder, the security officer, and the receptionist in your building if Emergency 911 or the
police are called. Security
All exit doors are to remain closed at all times. Do not prop a door open. Notify the security officer (ext. 6450) of any theft, accident, or vandalism so an incident report can be
prepared and recorded. Do not allow anyone to enter the building behind you at any point of entry.
Valuables
We recommend that you not leave valuables in your work area. If you need a key to a desk or cabinet, contact the Support Center at 904-281-6111 with the lock number.
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Page 8 of 19 | Human Resources Department 800-281-7688 This communication is for internal purposes only and should not be shared with anyone outside of the company. © EverBank Modified: 12/23/09
ADP Employee Self Service
Address Changes Direct Deposit Changes Tax Withhold Changes View/Print Pay Statements and W2s Enroll/Change Benefit Elections
First Time Users
The web site address (URL) for ADP Self Services is: https://portal.adp.com On the login page, click First Time Users Register Here. The Welcome page is displayed with an overview of the registration process. Click Register Now to begin the Register for ADP Services wizard.
1. Enter the Registration Pass Code: EVERBANK-1234, click Next
2. Enter your Identity Information, click Next 3. Enter your Contact information, click Next 4. Enter your Security information, click Next 5. View Your ADP Services User ID, create a password and click Submit.
You will use your user name and password each time you log into ADP Self Service. Click Log On to access ADP Self Service.
Go Paperless
Access ADP Self Services: https://portal.adp.com
1. Click User Login 2. Enter your User Name and Password 3. Click Money on the blue menu bar 4. Navigate to the left-hand side and click Pay Statement 5. Click Go Paperless and follow the instructions:
Go Paperless Check the box Access my pay statements online only Click Next
Agreement to Stop Receiving Pay Statements Read through agreement Click Accept
Verify That You Can View Pay Statements Online Enter (or copy and paste) the confirmation number as it appears in the Enter confirmation number here
box at the bottom of the page. Click Save
Thank You Click Done
How do I enroll/change my benefit elections?
Access ADP Self Services: https://portal.adp.com
1. Click User Login 2. Enter your User Name and Password 3. Click Benefits on the blue menu bar 4. Click Manage My Benefits at the bottom left-hand corner
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Page 9 of 19 | Human Resources Department 800-281-7688 This communication is for internal purposes only and should not be shared with anyone outside of the company. © EverBank Modified: 12/23/09
Update My Security Profile
Access ADP Self Services: https://portal.adp.com
On the login page, click Update My Security Profile.
Enter your User Name and Password
Update your security information
Click Save
Change your Password
Access ADP Self Services: https://portal.adp.com
On the login page, click Change your Password.
Enter your User Name and Password
Click OK
Forgot your User Id
Your User Id is your first letter of your legal first name plus your full legal last name plus @everbank.
Legal Name: Jane Doe User Id: jdoe@everbank
For further assistance, access ADP Self Services: https://portal.adp.com.
On the login page, click Forgot your User Id.
Verify your identity by completing the required fields
Click Submit
Forgot your Password
Access ADP Self Services: https://portal.adp.com
On the login page, click Forgot your Password.
Enter your User Name
Click Submit
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Page 10 of 19 | Human Resources Department 800-281-7688 This communication is for internal purposes only and should not be shared with anyone outside of the company. © EverBank Modified: 12/23/09
Enterprise eTime – Employee Instructions How do I log into Enterprise eTime?
User name: First initial (uppercase) of first name plus last six digits of your Social Security number. Password: The initial password is ‗welcome‘. You will be prompted to change this with the first logon.
Your password will expire every 90 days. Passwords are case sensitive and must have at least five characters.
Do not save your password. At prompt to save password, click ‗No‘ Recording Time Stamp
To clock in and out, click on ‗Record Time Stamp’ The recorded time is from the server, not the individual computer.
Navigation
As an employee, you have three options on the blue navigational tool bar located on the left side of the screen: 1. Time Stamp – used to clock in and out 2. My Timecard – used to view the actual punches and total hours for the week and to approve time. All
punches are minute to minute but totals are rounded to the nearest quarter hour. 3. My Reports – used to view accruals, time detail, and schedules
Approvals
Time for the previous week should be approved every Monday. Approvals are done in ‗My Timecard‘ (second option on the navigation bar)
1. Select previous pay period from the time period drop down menu located at the top of the screen beneath your name.
2. Select ‗Approvals – Approve‘ from the menu bar
Transfers of Time This option should only be used as instructed by your manager.
Cost center transfers Task changes
Who do I contact if I have questions?
Always contact your immediate supervisor first. By doing this, your supervisor will be aware of the issue and could eliminate duplicate effort.
EverHome, Elite, EverInsurance, and EverBank Direct (C1FN): Jan Downin, 800-281-7688, Option 2, then Option 4, for questions relating to the usage of the system
EverBank: Debbie Person, 800-281-7688, Option 2, then Option 3 for questions relating to the usage of the system
Please remember to continue completing and submitting your manual timecards until instructed otherwise.
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Enterprise eTime – Supervisor Tips QuickNavs can be used to gain information before signing off on timecards.
Pay Period Close - This report will provide a list of which employees have approved their timecard for the previous week, if they have been signed-off on, and if any of your employees have a missing punch in their timecard. All timecards need to be approved by the employees for audit purposes. Please have them approve it before you sign off. All timecards for the previous week should be approved and signed off on, by Tuesday of each week.
Summary of Hours - This report will show a total amount of hours for the time period that you choose. This is helpful for verifying that your employees have their scheduled amount of hours for the week.
Part Time Holiday Hours
Your benefit-eligible part time employees (those working more than 30 hours per week) are paid for holiday hours
based on their schedule for that day. Please make sure that their schedule is set up in eTime. If there is no
schedule, eTime will not add any holiday hours. Holiday hours must be manually entered. Lunch breaks are not
automatically deducted from the scheduled hours. If they take a lunch break, make sure it is in the schedule so
they are not overpaid.
Family and Medical Leave Act (FMLA) If you have an eTime user who is going to be out on FMLA for more than five consecutive days, please enter the time they are out as follows:
Pay Code: Sick Amount: Zero hours Comment: FMLA
Please do not add hours in eTime. This could result in an overpayment of hours to the employee. The Benefit Department supplies the Payroll Department with the appropriate information on how to pay Leave of Absence (LOA) employees. Payroll will adjust the employee accruals in eTime once they have returned to work. New Hires Non-exempt new hires will be added to eTime after the new hire paperwork has been entered into the payroll system. All new hires should keep a manual timesheet until they have been added to eTime. Forward manual timesheets to the Payroll Department by the date indicated on the payroll schedule. Vacation Accruals Employee accruals are available for viewing on the accrual tab in the employee‘s timecard. There are three lines for accrual information. First, expand the column so you can view the descriptions. You can do this by placing your mouse pointer on the column divide until you get arrows, then click and drag the column to the desired length—as you would in MS Excel.
Vacation Available: This shows the yearly total for the employee. This balance will not be allowed to go negative. The system will not allow you to go over the annual accrual amount.
Vacation Carryover: This balance must be populated by payroll. If any of your employees have a carryover balance, please notify Jan Downin in Payroll with the names and amount of carryover. A senior manager must approve all carryover vacation time.
Vacation Monthly Accrual: This row shows the actual accrued amount. The appropriate accrual rate is added each month. This row will be allowed to go negative. The balance shown is accrued less taken.
Leave Accruals during a New Hire’s First 60 Days For new hires, the available balances will be shown in ( ) parentheses. The parentheses will go away once the employee has reached 60 days of employment. ETime will not allow employees to use paid time off until the 60 days of employment condition has been met. Early Company Closures Occasionally executive management decides to close the company earlier than normal business hours, usually the day before major holidays. If an employee works on the day the company closes early, straight time should be
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used to compensate the employee for their scheduled hours for that day. For example, if the employee is scheduled to work from 8 a.m. to 5 p.m. and the company closes at 4 p.m., then the employee should receive one hour of straight time. If the employee did not work at all on the early closure day due to illness or a pre-scheduled absence, they should not receive any straight time for the day. Department managers should ensure that this policy is administered fairly among employees. Other Paid Time Other Paid Time (OPT) should be used when an employee attends training, off site meetings, etc. OPT adds to regular time and counts toward overtime. Please add a comment to all OPT codes so there is a record of the reason for payment. Adding Comments While in the amount column, from the menu bar, select ‗Comments – Add‘ and select the appropriate comment from the drop down menu. Short Term and On Call Employees If you have a short term or on call employee, please remember to approve their timecard each week even though they may not have hours worked. If the employee is no longer working, submit termination paperwork.
eTime Online Training Courses
All non-exempt (hourly) employees use eTime to track hours worked. Please see the Enterprise eTime employee instructions for log on instructions. Your supervisor will instruct you on how to use the system once you are set up. You may not be set up in eTime for the first few days, as your new hire paperwork will have to be entered into the payroll system first. Please keep a manual timesheet until you are set up in eTime. ETime instructions, manual timesheets, and the payroll schedule are available on the intranet under Human Resources. If you will be using eTime, we encourage you to take the online courses offered through EverBank Leadership University. These courses have been designed to provide a convenient and quick way for you to learn both your responsibilities and how to use the system. The courses are:
eTime-Employee Version: Employees who will be using this tool to record their time worked should take this course.
eTime-Supervisor & Manager: Supervisors and managers who will be supervising employees that use eTime should take this course.
To access these and other online courses, log on to EverBank Leadership University at https://learning.syntrio.com/everbank/login.asp
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Network Login To log into our system, a network ID and a password are required. Network IDs are composed of seven characters or less. They are made up of the first initial of your legal first name and the first six letters of your last name:
Tony Testino = ttestino Jason Killingworth = jkilling
Your password is initially assigned by the Systems Support Center Help Desk (904-281-6111). You will be prompted to change your password every 90 days. Passwords must be complex combinations of characters and numbers, be at least seven characters long and:
be unique be alphanumeric (letters and numbers) contain one uppercase letter contain one lowercase letter
Example: If you would normally use the word ‗Chicago‘ for your password, use ‗Ch1cag0‘ instead.
Webmail Login To access your EverBank e-mail remotely via webmail, type ‗webmail.everbank.com‘ in your Internet browser‘s address bar. Your screen will look like this:
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Page 14 of 19 | Human Resources Department 800-281-7688 This communication is for internal purposes only and should not be shared with anyone outside of the company. © EverBank Modified: 12/23/09
Phone Etiquette, Tips, and Remote Voice Mail Access Phone Etiquette
Check with your supervisor to find out how he or she wants you to answer the phone and whether or not you should change the greeting on your voice mail.
Always ask permission before placing callers on hold. Check back periodically to give the caller an update and to make sure it is okay that they continue to be
on hold. When transferring a call, always let the receiving party know who the caller is and why they are calling.
Phone System Tips To retrieve messages, push the voice mail key and listen for the prompt to enter your password. Once your password has been entered, push ‗#‘ to get into the voicemail system. Once you are in the system, press ‗1‘ to listen to your message or ‗2‖ to send a message to someone else. Other options, such as changing your greeting, are also available. Remote Voice Mail Access Option 1
Dial your direct line Enter * * when voicemail answers Enter password when prompted
Option 2
Dial 904-281-6000 Enter # # Enter mailbox number (your extension) Enter password when prompted
Other Helpful Shortcut Numbers
Press 33 to go to the end of the current message Press 4 to repeat the current message Press 5 to hear the time and date of the message Press 6 to forward the message to another department Press 8 to respond directly to the caller
Suggested Voice Mail Greeting Messages:
This is _____. Thank you for your call. At the moment I am helping other customers. Please leave a brief message with your name and phone number and I will call back shortly. Thank you.
Hello, this is _____ with EverBank. I‘m either away from my desk or on another line. Please leave your name, telephone number, and a brief message and give me the opportunity to return your phone call. Thank you for calling EverBank.
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Page 15 of 19 | Human Resources Department 800-281-7688 This communication is for internal purposes only and should not be shared with anyone outside of the company. © EverBank Modified: 12/23/09
Business E-mail Etiquette: Maintaining a Professional Image The except below is from The Top 12 E-Mail Mistakes That Can Sabotage Your Career, by Lydia Ramsey, business etiquette expert, professional speaker, corporate trainer, and author.
Your e-mail is as much a part of your professional image as the clothes you wear, the postal letters you write, the greeting on your voice mail, and the handshake you offer. If you want to impress on every front and build positive business relationships, pay attention to your e-mail and steer clear of these top e-mail mistakes:
Omitting the Subject Line
It makes no sense to send a message that reads "no subject" and seems to be about nothing.
Not Making Your Subject Line Meaningful Your header should be pertinent to your message. The recipient is going to decide the order in which he reads e-mail based on who sent it and what it is about.
Not Accounting for Tone E-mail has no body language. The reader cannot see your face or hear your tone of voice so choose your words carefully and thoughtfully.
Forgetting To Check Spelling And Grammar Check your spelling and remember your spellchecker will catch misspelled words, but not misused ones. It cannot tell whether you meant to say "from" or "form," "for" or "fro", "he" or "the."
Writing the Great American Novel E-mail is meant to be brief. Keep your message short. Use only a few paragraphs and a few sentences per paragraph. People skim their e-mail, so a long missive is wasted.
Leaving Off Your Signature Always close with your name, even though it is included at the top of the e-mail, and add your contact information. The recipient may want to call to talk further or send you documents that cannot be e-mailed.
Don’t Use Wallpaper Background Wallpaper backgrounds are a distraction from our professional environment. You are representing the EverBank brand so while you are an individual, understand you also are a reflection of the company.
Recommended E-mail Signature Templates
Internal: o Name o Title o Department o Company o Phone and fax numbers
External/Consumer Facing:
o Name o Title o Department o Company o Address o Phone and fax numbers o E-mail address o Link to corporate website
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Business Wear Guidelines
Clothing Article Acceptable Not Acceptable
Tops
Polo Shirts X
Oxford Shirts X Sweatshirts X
Blouses X
T-Shirts (casual, undershirt style) X
Sweaters/Cardigans/Overblouses X
Knitted Tops (no collar/sleeves) X
Blazers/Sports Coats X
Tank Tops/Spaghetti Straps X
Low Cut or Midriff-Baring Tops X
Bottoms
Jeans Friday only1
Walking Shorts/Skorts/City Shorts X
Capri Pants X2
Stirrup Pants/Leggings X2
Casual Skirts X3
Jean Skirts/Jean dresses Friday only1
Footwear
Sneakers/Tennis Shoes Friday only1
Sandals X
Boating/Deck Shoes X
Boots X4
Loafers X
Flip Flops (strap between toe/no back strap) X Other
Jumpsuits X
Hats X
Workout Clothes X
1 Friday attire:
Special casual days are limited to corporate sponsored events only. Must be clean, conservative
cut, not form fitting. 2 Acceptable if not form fitting.
3 The style of skirts should be conservative. Pantyhose are not required. The length should be appropriate for the business environment (approximately three inches below fingertips).
4 Construction or work boots are not acceptable.
Notes:
In general, clothes should be neat, clean, and appropriately sized. Tight fitting, revealing, or oversized clothes are not permitted.
Clothing, hairstyle, and jewelry not addressed above must not be a business distraction. This determination is at the discretion of your manager.
Shirts must be tucked in unless dictated by the garment‘s manufacturer. Employees with inappropriate attire may be sent home at their manager‘s discretion. Deviations require executive management approval.
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Page 17 of 19 | Human Resources Department 800-281-7688 This communication is for internal purposes only and should not be shared with anyone outside of the company. © EverBank Modified: 12/23/09
2010 Non-Exempt Payroll Schedule
Pay Date
Full Time Adjustment Period Plus actual Hours Paid to Part
Time, Short Term, On Call Employees
eTime Sign Off Deadline for Hours to
be Paid
HR Cutoff to submit
paperwork Payroll Period
01/15/10 Dec 12 - Dec 25 December 29, 2010 Jan 6 Jan 1-Jan 15
01/29/10 Dec 26 - Jan 8 January 12, 2010 Jan 20 Jan 16-Jan 31
02/12/10 Jan 9- Jan 22 January 26, 2010 Feb 3 Feb 1-Feb 15
02/26/10 Jan 23 - Feb 5 February 9, 2010 Feb 17 Feb 16-Feb 28
03/15/10 Feb 6 - Feb 19 February 23, 2010 Mar 4 Mar 1-Mar 15
03/31/10 Feb 20 - Mar 12 (3 week period)
March 16, 2010 Mar 22 Mar 16-Mar 31
04/15/10 Mar 13- Mar 26 March 30, 2010 Apr 6 Apr 1-Apr 15
04/30/10 Mar 27 – Apr 9 April 13, 2010 Apr 21 Apr 16-Apr 30
05/14/10 Apr 10 - Apr 23 April 27, 2010 May 5 May 1-May 15
05/28/10 Apr 24 – May 7 May 11, 2010 May 19 May 16-May 31
06/15/10 May 8 – May 21 May 25, 2010 Jun 4 Jun 1-Jun 15
06/30/10 May 22 – Jun 11 (3 week period)
June 15, 2010 Jun 21 Jun 16-Jun 30
07/15/10 Jun 12 - Jun 25 June 29, 2010 Jul 6 Jul 1-Jul 15
07/30/10 Jun 26 - Jul 9 July 13, 2010 Jul 21 Jul 16-Jul 31
08/13/10 Jul 10 - Jul 23 July 27, 2010 Aug 4 Aug 1-Aug 15
08/31/10 Jul 24 - Aug 6 August 10, 2010 Aug 20 Aug 16-Aug 31
09/15/10 Aug 7 - Aug 20 August 24, 2010 Sept 3 Sept 1-Sept 15
09/30/10 Aug 21 – Sep 10 (3 week period)
September 14, 2010 Sept 21 Sept 16-Sept 30
10/15/10 Sept 11 – Sept 24 September 28, 2010 Oct 5 Oct 1-Oct 15
10/29/10 Sept 25 - Oct 8 October 12, 2010 Oct 20 Oct 16-Oct 31
11/15/10 Oct 9 - Oct 22 October 26, 2010 Nov 3 Nov 1-Nov 15
11/30/10 Oct 23 - Nov 5 November 9, 2010 Nov 18 Nov 16-Nov 30
12/15/10 Nov 6 - Nov 19 November 23, 2010 Dec 6 Dec 1-Dec 15
12/31/10 Nov 20– Dec 10 (3 week period)
December 14, 2010 Dec 22 Dec 16-Dec 31
NOTE: Full Time Non-Exempt employees are paid current, 86.67 regular hours, on the 15th and the last day of the month plus adjustment hours
(overtime, sick, vacation, personal, etc.) based on the above. Part Time, Short Term and On Call Non-Exempt employees are paid in arrears for actual hours worked based on the above. For more information, reference Pay Practices in the HR Policy & Procedure Manual.
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Cypress Plaza Complex Map
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Course: New Employee Orientation Facilitator: Bob Burns Date:_____________________ We value your comments and suggestions. In the spirit of continuous improvement, your feedback will help us enhance learning and development solutions.
Session Content Strongly
Agree Agree Disagree Strongly
Disagree
Objectives were clearly explained O O O O
Objectives stated were met O O O O
Content is relevant to my job O O O O
Session Methodology Strongly
Agree Agree Disagree Strongly
Disagree
Handout enhanced the session O O O O
Session discussions enhanced the session O O O O
Exercises and/or activities enhanced the session O O O O
Audiovisuals (flipcharts, video, DVDs, etc.) enhanced the session
O O O O
Facilitator Strongly
Agree Agree Disagree Strongly
Disagree
Promoted an environment of learning O O O O
Presented content clearly O O O O
Appeared knowledgeable of the subject matter O O O O
Provided feedback effectively to participants O O O O
Presented content in an appropriate sequence O O O O
Promoted participant discussion and involvement O O O O
Kept the discussion on topic and activities on track O O O O
Environment/Session Administration `
Strongly Agree
Agree Disagree Strongly Disagree
The room was arranged to facilitate learning O O O O
The session was free of external distractions O O O O
The room was neat and clean O O O O
Overall Session Summary Strongly
Agree Agree Disagree Strongly
Disagree
Overall, I was satisfied with the session O O O O
Overall, the session exceeded my expectations O O O O
I will be able to apply the skills learned to my job O O O O How can we improve the session?