NetMotion WirelessGet Connected. Stay Connected.

Today’s Discussion

Introductions

Trends – Wireless Data and Mobile Enablement

Challenges

Best Practices• Security

• Connectivity• Visibility and Control

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IntroductionsNetMotion Wireless• Based in Seattle, WA• Software provider focused on

challenges of mobile field workers and wireless

Andy Willett• 10+ years at NetMotion Wireless• 10+ years at AT&T Wireless and

Sprint Wireless

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48%

11%

11%

7%

3%

20%

NMW Customers

Gov’tTelecom/Cable

Utilities/Energy

Other Comm’l

Healthcare

Insurance

Wireless Evolution Now Supports “Mobile Office”

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Networks

Applications

Connection

Importance

Stage I

• Spotty Coverage & Slow

• CDPD/RAM Mobile Data/Proprietary LAN Networks

• Single Network

• Specialized Applications

• Synchronization

• Critically Important to specific groups

Stage II

• GPRS/2.5 and 3G; 802.11a, b and g

• Coverage & speeds increase

• Specialized Applications

• Email and Web

• Synchronize / Occasionally Connected

• Critically Important to specific groups

• Moderately important to others (Web & Email)

Stage III

• 4G; 802.11n

• Coverage and speeds continue to increase

• Use of Multiple Networks

• All Applications – not just point mobile solutions

• Always Connected

• Critical to Overall Business Operations

Mobile Deployment Challenges

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1

Security

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Connectivity

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Visibility and Control

It’s Secure, But…..

How do I keep secure, but also…..• Combine multiple networks• Use available bandwidth intelligently

• Minimize disruptions due to connectivity challenges

• Easy to use

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VPN Technology

SSL VPNs – Application Layer VPNs• High in the stack• No visibility into the network

• Poor performance over slower connections

IPSec VPNs – Network Layer VPNs• Low in the stack

• No visibility into applications

Mobile VPNs – Transport Layer VPNs• Transport Layer Application Level

Proxy• UDP vs. TCP

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Cellular Networks - Critical Blind Spot

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Internal Corporate Networks

Performance Monitoring Tools and

SLAs

Public Cellular Networks

Cloud Based Apps

Need: End to End Visibility of Performance

Critical to Business Operations

Large Investment(Device, adapters,

applications)

Huge Blind Spot

Network Ecosystem

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Mobile IT

TEMTelecom Expense Management

MDMMobile Device Management

MAM/MEAPMobile App ManagementMobile Enterprise App Platform

MNMMobile Network Management

Wireless Network

NPM / APMNetwork Performance Management

Application Performance Management

End User Experience

Virtualization

CloudPrivate or Public

Wired Network

Public Wireless NetworkMeasurement on the

Wireless Network

VisibilityCan’t Manage What You Can’t See• How often, when and where are mobile users connected and

disconnected?

• What networks and applications are being used?

• How is my deployment performing?

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Coverage Mapping & GIS

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Troubleshooting

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Adapter Performance

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What Have I Got?

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What’s Driving Traffic – Impacting Performance?

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Control

Ability to Take Action – Centrally• Create application/process level policies on the fly

▪ Not just by port

• Set by network being used AND time of day▪ Cellular Business Hours▪ Wi-Fi Non-Business Hours▪ Home

• Set by device AND by user

• Block, Allow and Prioritize Traffic▪ Not just allow or disallow on the device▪ Ability to shape and manage traffic

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Summary

Maximize Odds of a High Performing Connection• Remove the Blind Spots

• See. Make smart decisions. Fix.▪ Carriers▪ Adapters▪ Applications and Usage

• Take advantage of multiple networks

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Minimize Disruptions When Don’t• Shield mobile workers from the networking stuff….

▪ Re-authentication and application drops▪ Selecting what and where to connect▪ Differing user experiences when in and out of office

www.netmotionwireless.comandy.willett@netmotionwireless.com206.691.5617