nersa stays true to its reputation of and...8 february 2012 and the second on 29 march 2016....

Contents

Editor’s Note NERSA stays true to its reputation of efficiency and

commitment to performance

Organisational Performance Update• Quarterly performance for forth quarter

INSIDE OUT Reflecting our outward-bound activities

Energy Regulator Decision • NERSA’s Decision on Eskom’s MYPD3 Year 5 RCA

Applications and MYPD4 Application

• Decision on Transnet’s Petroleum Pipelines

System for the 2019/20 Tariff Period

• Approval of Registration Procedure for Small -

Scale Embedded Generation (SSEG)

• Standard negotiated pricing agreement

application approval process

Public Workshop/Education and Exhibitions• Customer Education workshop

OUTSIDE IN a glimse into our internal activities

Human Resource• The days of bossy bosses are numbered

Calendar of Events• Programme for April – June 2019

NEWSVolume 14, No 1, April 2019

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2 Volume 14, No 1, April 2019

Mr Charles Hlebela

Welcome to another issue of NERSA News in which we keep our readers informed about NERSA’s progress, achievements and challenges during the last quarter of the 2018/19 financial year.

The Energy Regulator managed to meet 99% of its planned annual targets – an overall increase of 2% in performance, compared to that of 2017/18. Details on NERSA’s performance are given in the Organisational Performance Update.

NERSA made a number of decisions in the last quarter of 2018/19. During March 2019, NERSA took a decision to set the tariffs for Transnet’s Petroleum Pipelines System for the 2019/20 tariff period, in terms of Section 28 of the Petroleum Pipelines Act, 2003 (Act No. 60 of 2003), and announced its decisions on Eskom’s Regulatory Clearing Account (RCA) Application for Year 5 (2017/18) of the third Multi-Year Price Determination Period (MYPD3) and Eskom’s MYPD4 Application for a duration of three years. NERSA also made a determination on inadequate competition in the piped-gas industry.

One of NERSA’s highlights is the approval of the registration procedure for Small-Scale Embedded Generation (SSEG). The Customer Education Unit also conducted ten customer education workshops and

held four exhibitions, which were attended by a total of 2283 people.

If you are in a managerial or supervisory position, you may want to ask yourself whether you are a bossy boss, or a leader. In the section on Human Resources, leadership expert, Alan Hosking, explores the difference between bossy bosses and true leaders.

The schedule of NERSA regulatory and governance committee meetings from April to June 2019 is provided in the Calendar of Events.

We encourage you to use the following email address to get in touch and to share your news or opinions and views about the content of this newsletter with us:[email protected]

We look forward to hearing from you.

Best wishesCharles Hlebela

Visit our website at www.nersa.org.za for updates on our activities, public hearings and event calendar.

Lucia Geyer

Bomkazi Mhlonyane | Elvis Matikwane | Faizal Karani | Gerda Grabe | Louise du Plessis | Khanyisa Hlaise | Kwena Matlou Mmoni Suza | Nobulungisa Boko | Yvette van Zyl | Wanda Langenhoven

NERSA stays true to its reputation of efficiency and commitment to performance

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NERSA keeps up its high performance level

NERSA achieved 64 (98%) of its 65 planned quarterly targets in this reporting period. In the fourth quarter,

the deviation from the planned targets was as a result of one planned target not being met due to external

dependencies, and five targets being exceeded.

Table 1: NERSA performance in the fourth quarter

4TH QUARTERPERFORMANCE STATUS

Planned Quarterly Targets

Planned Quarterly Targets

Met

Planned Quarterly Targets Not Met Planned

Quarterly ExceededExternal

DependenciesInternal factors

Electricity Industry Regulation 14 14(100%)

0(0%)

0(0%) 1

Piped-Gas Industry Regulation 18 17(94%)

1(6%)

0(0%) 0

Petroleum Pipelines Industry Regulation 11 11

(100%)0

(0%)0

(0%) 1

Transversal Regulatory 9 9(100%)

0(%)

0(0%) 1

Organisational 13 13(100%)

0(%)

0(%) 2

TOTAL 65 64(98%)

1(2%)

0(0%) 5

NERSA’s key achievements during the fourth quarter of the 2018/19 financial year are listed below.

Electricity Industry Regulation

NERSA approved the following applications and licence amendments:

• three Regulatory Clearing Account (RCA) applications by Eskom for the 2014/15, 2015/16 and 2016/17

financial years;

• Eskom’s RCA application for 2017/18 and the Multi-Year Price Determination (MYPD) for three years;

• the amendment of 34 generation licences, three distribution licences and two trading licences;

• 48 areas of supply being appropriately recorded in licences through the Geographic Information System (GIS)

project; and

• three consolidated reports for generation, transmission and distribution, with each consolidated report

containing 14 compliance audits for each sector.

Other achievements in Electricity Industry Regulation are:

• 85% of disputes/complaints were closed within 180 days from receipt;

• 66 stakeholder engagements and education programmes were conducted against a target of 50; and

• NERSA achieved an 89.17% customer and stakeholder perception and satisfaction level against a target

of 88.5%.


Piped-Gas Industry Regulation

During the period under review, the Energy Regulator established that there is inadequate competition in the

piped-gas industry, in terms of Section 21(1)(p) of the Gas Act, 2001 (Act No. 48 of 2001), and published Frequently

Asked Questions regarding this determination on the NERSA website. The determination was made in line with

NERSA’s duty in terms of Section 21(1)(p) of the Gas Act to approve the maximum prices for distributors, reticulators

and all classes of consumers where there is inadequate competition, as contemplated in chapters 2 and 3 of the

Competition Act, 1998 (Act No. 98 of 1998). This marks the Energy Regulator’s third determination of inadequate

competition in the relevant gas markets. The first determination was approved by the Energy Regulator on

8 February 2012 and the second on 29 March 2016.

Petroleum Pipelines Industry Regulation

Although no licence applications were finalised during the quarter, the Energy Regulator finalised the following

two applications to amend the conditions of a licence in March 2019:

• the BPSA and Sasol Oil joint licence to operate the Alrode storage facility (revised tank capacities); and

• the Astron Energy licence to construct marine loading facilities in Island View (extend commencement and

completion dates).

The revised approach to monitoring and enforcement of third-party access to uncommitted storage capacity

was implemented on two inquiries from Broad-Based Black Economic Empowerment parties. In one instance, the

process resulted in the third party concluding an agreement for access with an oil major.

On 15 March 2019, a Compliance Workshop was held with licensees. The aim was to remind licensees of and

capacitate licensees on all the details of compliance with the licence conditions, as well as regulatory reporting.

Transversal Regulatory

A consolidated report of the three industries on a coordinated approach to continental energy cooperation was

approved by the Energy Regulator in March 2019, as requested by the Department of Energy.

During 2018/19, a research report on the Conditions for Allowance for Funds Used During Construction (AFDUC)/

Work Under Construction (WUC)/Construction Work In Progress (CWIP) was approved by the Regulator Executive

Committee of 25 March 2019.

Organisational

Notable achievements at an organisational level are the following:

• 52% of women in the organisation are in management positions.

• Training of executives on the disciplinary code and related aspects of the Labour Relations Act.

• The NERSA Equal Pay Analysis was finalised.

• Four interns with disabilities have been secured for the NERSA internship programme, one of whom is already

on board. The other three will be joining NERSA as soon as a needs analysis and awareness sessions have

been finalised.

• The Competency Framework has been completed.

• The Executive Wellness Programme has been rolled out.

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NERSA’s Decision on Eskom’s MYPD3 Year 5 RCA Applications and MYPD4 ApplicationOn 12 September 2018, NERSA received Eskom’s Regulatory Clearing Account (RCA) application for year 5 of

the third Multi-Year Price Determination (MYPD3) period. Eskom applied for a total RCA balance of R21.6bn in its

favour. On 14 September 2018, NERSA received Eskom’s fourth Multi-Year Price Determination (MYPD4) revenue

application for a duration of three years. Eskom applied for R219bn for the 2019/20 financial year; R252bn for

the 2020/21 financial year; and R291bn for the 2021/22 financial year. On receipt of the applications, NERSA

conducted an analysis to ensure that the applications complied with the Minimum Information Requirements for

Tariff Applications (MIRTA), as well as the MYPD Methodology. After Eskom submitted all outstanding documents,

full compliance was confirmed on 2 October 2018.

On 19 October 2018, both applications (RCA and MYPD4) were published on NERSA’s website, with an invitation

to stakeholders to submit written comments. The closing date for written comments was 30 November 2018.

More than 119 000 comments were received from stakeholders, consisting of written comments from private

individuals, small energy users, intensive energy users, non-government organisations, environmental activists,

local government, trade unions and other stakeholders. Between 14 January and 5 February 2019, the Energy

Regulator also conducted public hearings in seven of the nine South African provinces, to afford interested and

affected stakeholders the opportunity to present their views, facts and evidence.

Energy Regulator Decisions

From Left : Mr Chris Forlee-NERSA CEO, Ms Nomfundo Maseti – Regulator Member for Piped-Gas and Electricity, Mr Jacob Modise – NERSA Chairperson and Mr Charles Hlebela – Head of Communication


The key issues that were considered in the analysis

of the RCA application included:

• Revenue Variance;

• Coal;

• Open Cycle Gas Turbines (OCGTs);

• Other Primary Energy;

• Independent Power Producers (IPPs) and Co-

Generation;

• International Purchases;

• Environmental Levy;

• Nuclear Decommissioning;

• Demand Market Participation (DMP);

• Capital Expenditure Clearing Account (CECA);

• Integrated Demand Management (IDM);

• Service Quality Incentive (SQI); and

• Inflation Adjustment.

The key issues considered in analysing the MYPD4 application included:

• Regulatory Asset Base (RAB);

• Weighted Average Cost of Capital (WACC);

• Operating Expenditure (OPEX);

• Primary Energy (PE);

• IPPs;

• Depreciation;

• IDM;

• Research and Development (R&D); and

• Levies and Taxes.

On 7 March 2019, NERSA announced the following decisions, based on the information at its disposal and the

analysis of Eskom’s RCA application for Year 5 (2017/18) of the MYPD3 period and Eskom’s MYPD4 revenue

application for a duration of three years, from 2019/20 to 2021/22:

MYPD3 RCA YEAR 5 (2017/18) DECISION

The following was approved:

• an RCA balance of R3,869bn;

• the RCA balance of R3,869bn will be recoverable from the standard tariff customers, local Special Pricing

Arrangement (SPA) customers and international customers; and

• the Energy Regulator will develop an implementation plan for the MYPD3 Year 5 RCA for the 2017/18 financial

year balance for approval.

MYPD 4 (2019/20 TO 2021/22) DECISION

• NERSA approved an allowable revenue of R206,380bn for the 2019/20 financial year; R221,843bn for the

2020/21 financial year; and R233,078bn for the 2021/22 financial year. The approved allowable revenue will

result in average percentage price increases of 9.41%, 8.10% and 5.22% respectively.

• The Energy Regulator will subject the foregoing costs to further extensive prudency reviews, efficiency tests

and performance thresholds.

• The Energy Regulator will perform an independent valuation of Eskom’s RAB and, if necessary, adjustments

will be made.

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• NERSA will further conduct performance audits on Eskom’s generation fleet and, if necessary, adjustments will

be made.

• The allowed revenues must be recovered from both Eskom standard and non-standard tariff customers

(Negotiated Pricing Agreements and International Customers), based on the previously approved tariff

principles and structures using the Eskom Retail Tariff Structural Adjustment (ERTSA) Methodology as approved

by NERSA.

• NERSA will consider the ERTSA for the 2019/20 financial year, following Eskom’s submission of the application.

In reaching these decisions, the Energy Regulator balanced Eskom’s interests and those of the public, in line

with Section 2(b) of the Electricity Regulation Act. In this regard, a thorough analysis of the financial information

submitted by Eskom was conducted. An economic impact assessment study was also conducted, and all input

received from stakeholders was taken into consideration.

NERSA further made a number of proposals to improve Eskom’s operational efficiencies. These include the following:

1. To improve operational efficiencies, the Energy Regulator suggests that Eskom:

• reducecostsandprovideaplanwithinsixmonthsoncostcuttingmeasures;

• reduceunplannedoutagesandtrips;

• reducewaterusagecosts;and

• developamaintenanceplanshowinghowitwillexecutemaintenance.

2. Eskom should improve the Energy Availability Factor (EAF) by reducing the unplanned capacity loss factor

(UCLF) and effectively executing planned outages.

3. Eskom should reduce the frequency of load shedding and provide plans on how security of supply

will be ensured.

4. Eskom should submit the details of units and plants that severely/adversely affect the EAF and put plans into

place to address these within four months of the decision.

5. Eskom should submit detailed plans on repairing major defects and design failures in the new Medupi and

Kusile plants and reduce trips and other operational inefficiencies at these plants.

6. Eskom should consider the reduction/adjustment of the RAB value following the removal of plants/units that:

• areinaninoperablestate;

• areincoldstorage;

• havebeenofflinefortwoyearsbecausetheyrequiresignificantrefurbishmentandequipmentreplacement;

and

• arenew,buthavetobere-ratedbasedonperformance,operationalinefficienciesandmajordesign

failures.

Decision on Transnet’s Petroleum Pipelines System for the 2019/20 Tariff PeriodOn 1 August 2018, Transnet submitted a tariff application for the 2019/20 tariff period, in which it applied for an

increase of 37.03% in the allowable revenue (AR) from R5 276.68 million, as approved by the Energy Regulator in

the 2018/19 tariff period, to R7 230.39 million for the 2019/20 tariff period. The AR applied for by Transnet would have

translated to a 41.17% increase in tariff, which would have resulted in an increase of approximately 16.96 c/l in the

transportation charge for the Durban-to-Alrode destination.

Transnet attributed the increase in the allowable revenue to the growth in:

• Regulatory Asset Base (RAB) due to the completion and operationalisation of some of the New Multi-Product

Pipeline (NMPP) assets;

• Weighted Average Cost of Capital (WACC) due to changes in the market rates; and


• Clawback in favour of Transnet, mainly due to the clawback adjustment deferred in the 2018/19 financial

year.

The Energy Regulator followed due regulatory processes in considering the application. On

19 October 2018, the non-confidential version of the tariff application and the Discussion Document were

published on the NERSA website, after which a public hearing was held on 29 November 2018. The public hearing

afforded interested and affected stakeholders the opportunity to submit their views, facts and evidence.

On 1 March 2019, NERSA took a decision to set the tariffs for the Transnet’s Petroleum Pipelines System for the

2019/20 tariff period, in terms of Section 28 of the Petroleum Pipelines Act, 2003 (Act No. 60 of 2003). The decision

will allow Transnet to realise an increase of 7.69% in allowable revenue, compared to the 2018/19 tariff decision

(from R5 276.68 million to R5 682.45 million), which translates to a 10.95% increase in the tariff for the Durban-to-

Alrode destination.

In arriving at its decision, the Energy Regulator considered the following:

• The exclusion of assets from the RAB, which are not operational at the beginning of the tariff period under

review (2019/20);

• Deferment of the clawback of R197.25 million in favour of Transnet, emanating from cost overruns and

delays of the NMPP project (i.e. lateness of ‘ability to operate’ dates of the assets), until the Energy Regulator

concludes its comprehensive prudency review/assessment of the NMPP project; and

• Smoothening the tariff increases by spreading the increase in the AR over a period of four years.

The following table summarises Transnet’s application and NERSA’s decision.

Details2018/19

Energy Regulator decision

2019/20Transnet application

2019/20Energy Regulator

decisionAR (R’million) 5 276.68 7 230.39 5 682.45% increase in AR 26.00% 37.03% 7.69%Durban-to-Alrode tariffs (c/l) 41.18 58.14 45.69% increase in the Durban-to-Alrode tariffs 18.98% 41.17% 10.95%Tariff increase in transportation charge (c/l) 6.57 16.96 4.51

The Energy Regulator appreciates and encourages stakeholder participation in its decision-making processes

and would like to thank all stakeholders for their valuable comments and inputs.

Approval of Registration Procedure for Small-Scale Embedded Generation (SSEG)In accordance with the National Energy Regulator Act, 2004 (No. 40 of 2004) and the Licensing Exemption and

Registration Notice No. 1231 of 10 November 2017 'The Notice'), NERSA approved the Registration Procedure for

Small Scale Embedded Generators (SSEG).

The purposes of the Registration Procedure are to:

• Ensure orderly development of the electricity supply infrastructure in South Africa, which is one of the objectives

of the Act;

• Establish the guidelines under which the Energy Regulator must register generation facilities with a capacity

of 1MW or less to ensure compliance with the Act;

• Establish processes and procedures to be followed when registering generation facilities with a capacity of

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1MW or less;

• Provide reporting requirements for registered generation facilities with a capacity of 1MW or less; and

• Ensure that NERSA has an up-to-date database of installed generation facilities that need to be registered in

terms of the Notice to enhance regulation and inform policy formulation.

The application for registration must be done by the owner/operator of the generation facility by completing the

Registration Application Form that can be found on the NERSA website, which has the following four sections:

Section A: Particulars of the Applicant; Section B: Particulars of the Generation Facility; Section C: Customer Profile;

and Section D: Declaration by the Applicant.

The following approvals are required before one applies for registration:

• The signed Distribution and Use of System Agreement (DCUOSA) or a consent letter from the licensed Network

Service Provider (NSP) with confirmation, among others, that there is network capacity to accommodate the

proposed embedded generator and that the generator meets the requirements of the NSP;

• The Power Purchase Agreement between the generator and the consumer if the generator and the buyer

are not owned by the same entity; and

• The wheeling agreement with the NSP, if applicable.

An application for registration has to be submitted to the Energy Regulator in writing and addressed to the Head

of Department (HoD): Electricity Licensing, Compliance and Dispute Resolution (ELC) as per the details on the

Registration Application Form. The application form must be accompanied by the one-off Registration Fee of

R200 per generation facility as approved by the Energy Regulator.

Within seven working days after the receipt of an application, the application shall be evaluated to establish if it

qualifies for registration in accordance with the notice. If the application does not qualify for registration, NERSA

will advise the applicant of the facility not qualifying for registration in accordance with the Notice. Depending

on the application, the applicant may be advised to apply for licencing should it be a licensed activity.

If the application does qualify for registration, the Team Leader will capture the following details on the monthly

registration application database:

• The Municipality where the generation facility is located;

• The Licensed Distributor (Eskom, Municipality, Private);

• The applicant;

• The intended customer;

• The installed capacity of the generation facility;

• The connection voltage level;

• The Notified Maximum Demand (NMD) of the customer;

• Tariff category of customer (Domestic, Industrial, etc.);

• The technology of the generator;

• The expected Commercial Operation Date; and

• The expected annual energy production of the generator.

Registration Procedure:

Electricity

Licences

Registration Application Procedure

Registration Application Form:

Electricity

Licences

Registration Application Forms


Addendum 1: Application for Registration of an Electricity Generation Facility in Terms of Schedule 2 of the Electricity Regulation Act, No. 4 of 2006

Please return completed form to:The HoD: Electricity Compliance, Licensing and Dispute ResolutionNational Energy Regulator of South AfricaKulawula House, 526 Vermeulen StreetArcadia, 0083PretoriaOr:The HoD: Electricity Compliance, Licensing and Dispute ResolutionNational Energy Regulator of South AfricaP.O. Box 40343Arcadia0007

Tel (012) 401–4600Fax (012) 401–4700

CLAUSE NO. OF REGISTRATION ACCORDING TO SCHEDULE 2 (ONLY CLAUSES 2.1; 2.2; 2.3; 2.4; AND 2.5 QUALIFY)

CLAUSE: _______________________________________ (Indicate the clause applicable to the application.)

SECTION A: PARTICULARS OF APPLICANTA1 Juristic person (Full name of the applicant or the owner of the generation facility) Full name of the applicant: Company Registration/ID Number: Cellphone Number: Email: Landline: Physical Address: Postal address:A2 The Notified Maximum Demand (NMD) of the Applicant (without SSEG):

SECTION B: PARTICULARS OF PROPOSED GENERATION FACILITYB1 Municipality in the area where the Small Scale Embedded Generator (SSEG) will be connected:

B2 Licensed Distributor (Eskom, Municipality or Private Distributor):

B2 Geographical GPS coordinates of SSEG (x0xx’xxx” S, y0yy’yyy” E):

B3 Physical Address of generation facility:

B4 Technology of the generator (Solar PV, Wind, etc.) (Please specify):

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B5 Connection approval granted by the Network Service Provider (NSP) [Attach approval letter, not more than six (6) months old]:

B6 The connection voltage level (kV):

B7 The installed capacity of the SSEG (MW / MWp):

B8 Commercial Operation Date (COD):

B9 Expected Annual Energy Production (MWh):

B10 Is wheeling involved? If Yes, attach wheeling agreement or consent from NSP:

SECTION C: CUSTOMER PROFILEC1 The intended customer who will consume the energy:

C2 Tariff category of customer (Domestic, Industrial, etc.):

C3 The NMD of the customer (only if energy is being wheeled):

C4 Annual Energy Consumption of Customer without SSEG (MWh):

C5 Annual Energy Consumption of Customer with SSEG (MWh):

C6 Tariff category of customer (Domestic, Industrial, Farming, etc.):

SECTION D: DECLARATIONI hereby declare that:(a) I shall at all times comply in every respect with the registration conditions as approved by the National Energy Regulator of South Africa (NERSA) from time to time;(b) I shall at all times comply with lawful directions of NERSA; and(c) The information provided by me is accurate and complete in all respects.

Signed:

Full name(s) of Signator(y/ies):

Date:


Standard negotiated pricing agreement application approval processThe Energy Regulator published a document that outlines the process that should be followed for the approval of

applications for negotiated pricing agreements (NPAs). NPA refers to any price agreement that may deviate from

the approved standard tariff levels, structures, service fees, network standards and capital contributions.

NPAs offer the following economic benefits:

• direct and indirect jobs are saved by preventing a number of business failures;

• direct and indirect jobs are saved by avoiding the closure or mothballing of Eskom’s generation plant from

cold reserves;

• new direct and indirect job opportunities are created due to the restarting of unused production capacity;

• the increasing kilowatt-hours (kWh) consumed will lower the unit cost of electricity;

• higher tax and electricity levy collections; and

• reduced social grant burden on the fiscal due to the increase in employment level of the country.

The rationale behind the NPA is derived from Position 14(e–f) of the Electricity Pricing Policy (EPP), which clearly

states that the Department of Energy (DoE) must develop a transparent NPA application and approval process

to ensure adequate evaluation and consultation with key stakeholders, including the National Treasury. The DoE

must also update the NPA pricing framework by outlining the evaluation criteria. NERSA will approve and monitor

NPAs in accordance with the framework.

The following criteria are used in assessing NPA applications:

• Compliance with Position 14 of the EPP;

• Corporate and market information: assessment of the global ownership structure, the customer’s international

and local competitiveness and the market condition and sustainability of the sector in which the customer

is operating;

• Cost benefit analysis: evaluation of the impact of the NPA on the standard customer tariff and the customer’s

financial hardship and operations;

• Costing and financial information: assessment of the breakdown of operating costs;

• Consumption levels: assessment of the customer’s consumption level;

• Sales volume risk: ensuring that the annual additional consumption at risk is not less than 25 GWh for each

applicable site;

• Socio-economic impact: assessment of the impact of direct and indirect job losses and their contribution to

the economy, and the impact of upstream and downstream industries; and

• Due-diligence: analysis of the latest audited financial statements and management accounts.

The process of evaluating an NPA application in terms of the short-term negotiated pricing involves the following

steps:

1. NERSA receives the application together with the information that is deemed confidential from the licensee.

The application is analysed and meetings are held with the licensee to discuss areas that require further

explanation.

2. The confidential treatment of the application and publication is presented to the Energy Regulator for

approval.

3. Once approved, the application is published on the NERSA website, as well as on social media and in

newspapers for a period of 30 days to solicit comments from stakeholders.

4. After the closing date, comments are assessed and consolidated.

5. A public hearing is held, where stakeholders make presentations. The comments from the public hearing are

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consolidated and presented to the Energy Regulator for decision-making process.

6. The Energy Regulator makes a final decision on the application, after which the implementation and the

impact of the NPA are assessed on a six-monthly basis, until the end of the agreement.

Customer education workshops The Customer Education Unit conducts customer education workshops on a regular basis. The general issues

raised in all areas during this quarter (January - March 2019) included:

• Public participation at NERSA’s public hearings on pricing determination;

• High cost of electricity;

• Inclining Block Tariffs (IBTs);

• Theft of electricity and how it affects supply;

• Extra fees charged on prepaid vouchers by vendors; and

• Poor quality of service provided by licensees.

During February and March 2019, the Customer Education Unit conducted 10 customer education workshops

and held four exhibitions, which were attended by a total of 2 283 people.

The following customer education workshops were conducted:

8 February 2019 Marshalltown Gauteng13 February 2019 Uitenhage Eastern Cape14 February 2019 Port Elizabeth Eastern Cape20 February 2019 Morwe Kgorong Limpopo21 February 2019 Senoa Kgorong Limpopo28 February 2019 Winburg Free State1 March 2019 Excelsior Free State11 March 2019 Umlazi KwaZulu-Natal12 March 2019 KwaMashu KwaZulu-Natal14 March 2019 Georgedale KwaZulu-Natal

Customer Education and Exhibition

Customer Education workshop - KwaZulu Natal - eThekwini Municipality


KwaZulu Natal - eThekwini Municipality 2 Morwe Kgorong in Limpopo

Georgedale, eThekwini

Senoela Kgorong in Limpopo Port Elizabeth

Eastern Cape

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The following exhibitions were held:

19-20 February 2019 Africa Energy Indaba Sandton Convention Centre, Gauteng 175 visitors

13 March 2019 World Consumer Rights Month eThekwini Municipality 374 visitors

26-27 March 2019 Power & Electricity World Africa Sandton Convention Centre, Gauteng 238 visitors

27-29 March 2019 Global Business Round Table World Congress

Birchwood Conference Centre, Gauteng 113 visitors

Ms Mmoni Suza – NERSA Customer Education Office with Royal Majesty Prof James Ayatse from Nigeria and Dr Adzongo Samuel also from Nigeria @ NERSA stand during the Global Business Roundtable Congress 2019, Birchwood Hotel, Boksburg.

From left: Ms Nomalanga (Executive Manager: Corporate Service),Mr Muzi Mkhize (Regulator Member: Petroleum Pipelines)

and Ms Mmoni Suza (Customer Education Officer)


Human Resources

OUTSIDE, LOOKING IN

The days of bossy bosses are numbered

Since the origin of employment, the workplace has changed dramatically and so has the role of the ‘boss’, which

does not wield as much institutional power as it used to.

The word ‘bossy’, which is derived from the word ‘boss’ and appears to have originated in the middle 19th century,

refers to a person who is domineering and demanding, and likes to give orders. During the second half of the 19th

century and for the better part of the 20th century, that is exactly what was expected of bosses in the workplace.

During the 21st century, which is characterised by the influx of ‘millennials’ in the workplace, bosses have been

replaced with leaders. The days of bossy bosses have become numbered and such bosses will struggle to attract

and retain talent.

Bosses used to be given power and authority to get the job done – no matter what – and that is exactly what

they did, without considering employees’ personal lives or wellbeing. In this way, they were not only domineering,

but also highly insensitive and uncaring. A leader, on the other hand, delegates responsibilities, while directing,

motivating and communicating with employees and remaining empathetic.

In order to determine of you are a bossy boss, you may consider asking yourself: ‘Have I been micromanaging

my employees?’ Micromanaging is a clear indication of a bossy boss; one who does not empower employees

by allowing them to do what they need to do. A bossy boss will probably focus on measuring input and not

output and their need for control would prevent them from granting people autonomy. When employees feel that

they are being controlled, it results in them rebelling. ‘Silent rebellion’ is one of the most common forms – where

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Calendar of Events

people do only the bare minimum to stay out of trouble, which impacts negatively on productivity and employee

performance.

In the opinion of the leadership expert, Alan Hosking, bosses need to stop being bossy and start leading employees

– if they want to get the most out of them. Give them a clear goal; make sure they have what it takes to achieve

their goal; give them a sense of purpose; and encourage them to achieve their targets.

Bossy bosses are a thing of the past. Make sure that you lead employees in a way that makes them want to follow

your leadership.

Schedule of Energy Regulator and Subcommittee for the period April to June 2019

The Energy Regulator envisages the following schedule for the above mentioned period

APRIL 2019Type of meeting Date of meeting Purpose

Regulator Executive Committee Monday, 1 April 2019:09:00–12:00

• MunicipalTariffIncreases• Environmental Scan

Public Hearing Thursday,4April2019

Executive Committee Friday, 5 April 2019:09:00–13:00

• 4thQuarterManagementAccounts• 4th Quarter Performance Report• RiskManagementMatters:Bi-annual

MonitoringReportonNERSARisks• Quarterly Monitoring Report on the

InternalAuditFindings• DraftUnauditedPerformanceAgainst

PredeterminedObjectivesReport

Regulator Executive Committee Monday, 8 April 2019:09:00–11:00

• MunicipalTariffIncreases• Reports/DelegatedMatters• 4th Quarter Performance Report

Piped-GasSubcommittee Tuesday,9April2019:09:00–12:00 • Reports/DelegatedMatters

Electricity Subcommittee Wednesday,10April2019:09:00–12:00 • Reports/DelegatedMatters

PetroleumPipelinesSubcommittee Thursday,11April2019:09:00–12:00 • Reports/DelegatedMatters

Finance Committee Monday, 15 April 2019:09:00–12:00

• 4thQuarterManagementAccounts• OtherReports

HumanResourcesandRemuneration Committee

Tuesday16April2019:09:00–12:00 • Reports/DelegatedMatters


AuditandRiskCommittee Wednesday,17April2019:09:00–13:00

• 4thQuarterManagementAccounts• 4th Quarter Performance Report• Quarterly Monitoring Report on the

2017/18AuditFindings• Bi-AnnualMonitoringReporton

NERSARisk

Regulator Executive Committee Tuesday,23April2019:09:00–12:00

• MunicipalTariffIncreases• Reports/Governance/Delegated

Matters• UnauditedPerformanceAgainst

PredeterminedObjectivesReportFacilitated Strategy Review Workshop

Wednesday,24April2019:09:00–16:00

Energy Regulator Thursday,25April2019:09:00–13:00

• 4thQuarterManagementAccounts• 4th Quarter Performance Report• SubcommitteeReports

Public Hearing Tuesday,30April2019

MAY 2019Type of meeting Date of meeting Purpose

Public Hearing Thursday,2May2019

Pre-StrategicPlanningWorkshop(Extended Executive Committee)

Friday, 3 May 2019:09:00–16:00

• PlanningofInputsfortheRECandERStrategicPlanningSessions

• IdentificationandRankingofEmergingRisks

Regulator Executive Committee Monday, 6 May 2019:09:00–12:00

• MunicipalTariffIncreases• Reports/DelegatedMatters

Piped-GasSubcommittee Tuesday,7May2019:09:00–12:00 • Reports/DelegatedMatters

Electricity Subcommittee Wednesday,8May2019:09:00–12:00 • Reports/DelegatedMatters

PetroleumPipelinesSubcommittee Thursday,9May2019:09:00–12:00 • Reports/DelegatedMatters

Executive Committee Friday, 10 May 2019:09:00–12:00

• UnauditedFinancialStatements• Unaudited Annual Report• RiskManagementMatters


• MunicipalTariffIncreases• Reports/DelegatedMatters

AfricaUtilityWeek–CapeTown,South AfricaSideevent:GastoPowerCongress:15–16May2019

14–16 May 2019

JointAuditandRiskandFinanceCommittees

Friday, 17 May 2019:09:00 – 13:00

• Unaudited Annual Financial Statements

• UnauditedPerformanceAgainstPredeterminedObjectives

• Unaudited Annual Report


• Reports/Governance/DelegatedMatters

19

FinanceBidAdjudicationCommittee

Monday, 20 May 2019: 12:30–15:30 • Tender/Bids

ITandGovernanceCommittee Tuesday,21May2019:13:00–16:30


EnergyRegulatorWorkshop Wednesday,22May2019:09:00–16:00

StrategicRiskIdentification• RiskAssessmentWorkshop


• MunicipalTariffIncreasesReports/Governance/DelegatedMatters

Energy Regulator Wednesday,29May2019:09:00–13:00

• Unaudited Annual Financial Statements

• UnauditedPerformanceAgainstPredeterminedObjectives

• Unaudited Annual Report• SubcommitteeReports

Public Hearing Thursday,30May2019

JUNE 2019Type of meeting Date of meeting Purpose

Regulator Executive Committee Monday, 3 June 2019:09:00–16:00 • StrategicPlanningSession

Electricity Subcommittee Tuesday,4June2019:09:00–12:00 • Reports/DelegatedMatters

PetroleumPipelinesSubcommittee Wednesday,5June2019:09:00–12:00 • Reports/DelegatedMatters

Piped-GasSubcommittee Thursday,6June2019:09:00–12:00 • Reports/DelegatedMatters

Executive Committee Friday, 7 June 2019:09:00–11:00


Public Hearing Friday, 7 June 2019:11:00–17:00

Regulator Executive Committee Monday, 10 June 2019, 09:00–12:00

MunicipalTariffIncreasesReports/Governance/DelegatedMattersUnauditedPerformanceagainstPredeterminedObjectivesReport

PURC,Florida,UnitedStates 10–21 June 2019 • InductionofNewMembersAfricaEnergyForum:Lisbon,Portugal 11–14 June 2019

Regulator Executive Committee Tuesday,18June2019:09:00–12:00

• MunicipalTariffApplications• Reports/Delegatedmatters

Energy Regulator Strategic Planningsession

Tuesday,25andWednesday26June2019:09:00–16:00

• StrategicPlanningSession• IdentificationandRankingof

EmergingStrategicRisks

Energy Regulator Thursday,27June2019:09:00 – 13:00 • SubcommitteeReports

Public Hearing Friday, 28 June 2019

nersa stays true to its reputation of and...8 february 2012 and the second on 29 march 2016....

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