Neha JhaSoftware Engineering Analyst at Accenture India

Phone: +91 - 8897490144Email: njhamail@gmail.comDate of Birth: 25th September, 1991Address: 1-98/90/9, Sai Nagar, Madhapur, Hyderabad - 500081

Carrier Objective

To pursue a highly rewarding career and to work in healthy environment where I can utilize my skills & knowledge efficiently for organizational growth.

Professional Synopsis

Employed as a Software Analyst at Accenture India Pvt Ltd with an overall experience of 3 years. The Current role is of an Functional Tester and business analyst. Worked in post production support and Rollouts under Quality assurance and Quality control

Experience in the Health care Domain with a sound PBM knowledge. Worked as part of Department of Defense Integration Test team. Expertise in ERP(Enterprise-resource-planning).

Experience in Automation, Manual, Performance and SAP Testing. Proficient in functional, regression, system integration (SIT), acceptance testing (UAT) and Negative

Testing. Excellent knowledge and working experience in test planning, test strategy, test execution, test

results analyses, bug analysis and release activities Proficient in all stages of SDLC. Expertise in Waterfall, Agile and V-Models. Experience in preparing “Requirement Traceability Matrix” & “Minutes of Meetings”. Proficient in analyzing business requirements specifications and reporting. Familiar with the strategies of business analysis, project management, data modeling and business

modeling Participate in Joint Application Development (JAD) sessions with business stakeholders and

engineering team to prioritize the requirements and ensure that requirements features are understood and usable. Prepared Functional specification document(FRD) and business specification document(BRD)

Excellent communication and task management skills.

Technical skills

Operating Systems Microsoft Windows 7, XP

Languages C, C++

Tools MS Office & Visio, ALM, QTP, UML

Technologies SAP R/3 Finance and Business intelligence Module, ECC 4.6 & 6.0 versions

Software Q/A SDLC, Agile methodology, Automation/Manual Test Strategy

Defect Logging Tools HP ALM, HP Quality center

Career Summary

Accenture Service Pvt. Ltd.Software Analyst, jan 2012 – Present

Projects

Client BMW SAO

Duration March 2014 – Till date

Page 1 of 3

Team size 25

Role Software Engineer

Responsibilities Working as a module lead, independently handling Client requirements from offshore and analyzing design and test data.

Involved in creation Test Plans, Test strategy, Test Scenarios, Test Cases for module, integration and system testing, Test Data’s for the test cases, executing the test cases

Pre Build Verification Test Monitor and analyze for any possible issues in production environment. Work on incidents raised by the client to maintain business continuity. Deploy fixes. Create estimations for the planned enhancements of the

applications. Maintain a single store of all the known issues and their fixes. Create SLA reports of incidents and requests that were raised by the

client. Audit the system as part of the bi yearly activity in the team to rule out

any possible infrastructure, software or operational issues.

Client Zurich Insurance

Duration January 2014- Feb 2014

Team size 8

Role Software Engineer

Responsibilities Independently handled Client requirement from offshore of ‘Base’ Module of the Cos Testing team in BIE2 Client.

Was solely responsible for analyzing Business Requirement Specifications.

Was involved in providing the Effort Estimation/Actual Calculations to the clients.

Was involved in preparing the test scenarios, reviewing and executing the test cases.

Was involved in Functional, System, Regression Testing and Integration testing.

Documented and managed defects & issues related to the testing, bug Fixing and RCCA (Root Cause Corrective Action). Defect tracking and reporting. Was involved in coordinating with the client in order to provide the

deliverable with good quality and avoid discrepancies. Suggested ideas for process improvements within project unit.

Provided Knowledge transfers to others, on the requirements gathering i.e. metrics required by the client, identify the functional scenarios in preparation test plan, creation of scenarios and scripts, and executing the scripts

Client Express scripts Duration August 2012- December 2013

Team size 12

Role Associate Software Engineer

Responsibilities Worked on Mainframe, COBOL and medical policy generating applications and also worked as part of Department of Defense Integration Test team.

Handling entire Coordination of benefits module, which included complex claims pricing techniques.

Also worked for modules ‘Other health insurance’, ‘Adjudication’ and ‘manual claims’

Included in Test Plan, Test Case preparation, Test execution.

Page 2 of 3

Solely took part in Defect tracking, triaging and reporting and was responsible for reviewing identified defects & logging the same into Defect Management Tool

Took part in directly communicating with the end clients, business analysts and senior developers. Managed the entire project till the end of release.

Provided trainings to new resources, worked on tools like QC, clear quest and other Claims processing tools like claims research tool and mainframe systems

Created XML script to access the web services run through J-METER and validate the functionality of the service for automation testing. Also performed data validation in mainframe backend.

Was involved in analyzing project based documents. Based on these documents created and performed manual testing, regression testing.

Participated as a key member in numerous sessions with BA's and SME’s to understand the system and get the clarifications.

Prepared daily status Report, weekly status Report which were needed to be sent to the team and to the client as well.

Created reusable knowledge assets on Health Insurance.

Non-Technical Responsibilities

Presented the monthly SLA(service level agreement) reports to the client Presented the application performance reports to the higher management weekly Presented the team learning and accomplishments to the higher management monthly Have been the single point of contact to identify training requirements in the project and coordinated

with the trainers to conduct the same.

Education

B.Tech in Electronics & Communication Engineering from Mody Institute of Technology and Science, (2008-2012)

Higher Secondary Certificate (84.40%), from Kendriya Vidyalaya Sec-8, New Delhi, (2007-2008)

Secondary School Certificate (82.80%), Kendriya Vidyalaya No-1, New Delhi (2005-2006)

Achievements

Received two times ‘BMW Tower Award’ for quality client deliverables and in-depth understanding of client requirements.

Received ‘Star of the month’ Award once. Received 4 times individual performance awards from supervisors for quality work deliverables. Also

received many client appreciations. Won prizes in co-curricular (drama and rangoli competition) activities. Received one promotion and moderated with top rating in all cycles in tenure 3 years.

Place: Hyderabad

Neha Jha

.

Page 3 of 3