neha e learning education site - neha cert 1 neha e‐learning • 800‐513‐8332 (mon‐fri...

NEHA e‐Learning Education Site

www.nehacert.org

NEHA e‐Learning

www.nehacert.org • 800‐513‐8332 (Mon‐Fri 9AM‐5PM – Mtn Time)

Contents

1. Which Programs Can I Access?....................................................................................................................................... 1

1.1. Programs with No Credentials Required ............................................................................................................... 1

1.1.1. “Free Viewing for All – Free CE Credits for NEHA Members” ....................................................................... 1

1.2. Programs Requiring Credentials to Log In ............................................................................................................. 1

1.2.1. “Free Viewing for All – Free CE Credits for NEHA Members” ....................................................................... 1

1.2.2. “Free Viewing for All – Free CE Credits for All” ............................................................................................. 2

1.2.2.1. Registration Process: .................................................................................................................................. 2

1.2.3. “Credential Review Programs – Programs for Purchase” ............................................................................ 3

2. Logging In ........................................................................................................................................................................ 3

2.1. Getting Your Credentials ........................................................................................................................................ 3

2.1.1. NEHA Members ..................................................................................................................................... 3

2.1.2. CDC and EPA Sponsored Workshops ...................................................................................................... 3

2.1.3. Purchased Courses ................................................................................................................................. 3

2.2. Logging In – Confirm you are Logged In ................................................................................................................. 4

2.3. Logging In ‐ Having Trouble .................................................................................................................................... 4

3. Conducting Coursework ................................................................................................................................................. 4

3.1. Instructions and Topics .......................................................................................................................................... 4

3.1.1. Coursework ........................................................................................................................................... 5

3.2. The Topics are not Showing on the Screen ........................................................................................................... 6

3.3. Enrollment Key Needed ......................................................................................................................................... 6

3.4. Downloading Resources ......................................................................................................................................... 7

3.5. Taking Quizzes ........................................................................................................................................................ 7

3.5.1. Save without Submitting: ............................................................................................................................... 7

3.5.2. Submit all and Finish ...................................................................................................................................... 8

3.5.3. Returning to the Course Home Page ............................................................................................................. 8

3.6. Course Evaluation: .................................................................................................................................................. 8

3.7. Course Certificate: .................................................................................................................................................. 9

4. Managing Your Account ................................................................................................................................................. 9

4.1. Grades ................................................................................................................................................................... 10

4.2. Profile .................................................................................................................................................................... 10

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4.2.1. Edit Profile .................................................................................................................................................... 11

4.2.2. Change your Password ................................................................................................................................. 11

5. Getting Back to the Course Home Page ....................................................................................................................... 12

6. Contact Us ..................................................................................................................................................................... 13

6.1. Questions about the site: ..................................................................................................................................... 13

6.2. Questions about the CE Credits or Credentials: .................................................................................................. 13

NEHA e‐Learning


Using the NEHA e‐Learning Education Site

1. Which Programs Can I Access?

There are many ways to use this site. There are many programs which can be viewed without credentials to log in (with

no CE Credits); many programs that provide CE credits for free (but do require credentials to log in); and many programs

requiring credentials to log in that provide CE Credits at no cost to NEHA Members or those that have purchased

individual programs . Please note, once you have obtained credentials to log in and maintain the same email address, if

you add on services (i.e. NEHA Membership or Credential Review Programs) your account will be updated to provide you

extended access to the programs you have added.

1.1. Programs with No Credentials Required

There are several hundred hours of programs available to be viewed by anyone at no cost. These are programs

given by respected speakers at the NEHA Annual Conferences starting in 2006 through the present. We find it

incredibly important that everyone have access to this valuable information at no charge, and at their convenience.

If you are not a NEHA Member and have not purchased individual courses, you can still view these programs for

free.

1.1.1. “Free Viewing for All – Free CE Credits for NEHA Members”

Look under the Categories Section on the front page of the

site, and locate “Free Viewing for All – Free CE Credits for

NEHA Members”

Click on any topic within that category

Click on the program title

Within the program, you may view the program ‐ click on the

video link

You may also download a “PDF” copy of the PowerPoint if

provided in the course

If you are not a NEHA Member and have not purchased the course ‐‐ you will not have access to the quiz, evaluation or certificate to receive CE Credits

1.2. Programs Requiring Credentials to Log In

1.2.1. “Free Viewing for All – Free CE Credits for NEHA Members”

The same programs listed in the section above, are available to

NEHA Members and those that have purchased individual

programs for viewing as well as for CE Credits. In this case, you

should have received a Username and Password for Log in (see

Section 2 below). To view the programs and obtain CE Credits,

once you are logged in:

Click on any topic within the category “Free Viewing for All –

Free CE Credits for NEHA Members”

NEHA e‐Learning


Click on the program title

Within the program, you may view the program ‐ click on the video link

You may also download a “PDF” copy of the PowerPoint if provided in the course

To obtain CE Credits:

o Complete the Course Quiz (if there is one – not all courses have a quiz)

o Complete the Course Evaluation

o Download the Course Certificate

o Note – NEHA downloads course completions from this site on a regular basis. In order for your

course completion to be recorded, you need to download your certificate.

Please note, if you have a Username and Password from registering for the Free CDC and EPA Sponsored Courses, you have access to view these programs, but you will not have access to obtain CE Credits.

1.2.2. “Free Viewing for All – Free CE Credits for All”

These programs are sponsored by CDC and EPA. All of these

programs are free for viewing by all, and provide free CE credits for

all. CDC and EPA require that we obtain information viewers in

order to continue the funding to provide these programs. To view

these programs, you need credentials to log in.

To obtain your credentials, there is a free registration process –

Note, if you are a NEHA Member you automatically have access to

these programs and do not need to register – simply log in with the Username and Password you have been

provided.

1.2.2.1. Registration Process:

Click on the Category Title: “Free Viewing for All – Free CE Credits for All”

Click on the link – “Register Here”

Complete the Subscription Form

You will be sent an email with your Username and Password as well as a link back to the site

Once you log in to the site

Click on the category “Free Viewing for All – Free CE Credits for All”

Scroll down the page to see the list of programs – click on the program title

Please note, the Username and Password provided from this registration will allow you to obtain CE Credits for programs within this category only. You have access to view the programs from other categories, but will not have access to obtain CE Credits.

NEHA e‐Learning


1.2.3. “Credential Review Programs – Programs for Purchase”

These programs are available only to those that have purchased the

specific programs included in this category. Once you purchase these

programs you will be provided with the credentials for logging in.

Once you have purchased the program, to gain access:

Log in with the credentials provided ‐ If you are a NEHA Member

or have previously obtained credentials, these should not change

and will provide you access to the course.

Scroll down to the “Credential Review Programs – Programs for Purchase” category

Click on the appropriate topic (i.e. Food Safety, Vacuum Truck Training, or REHS)

Click on the Program Title 2. Logging In

2.1. Getting Your Credentials

2.1.1. NEHA Members

If you are a NEHA Member, you should have received

your Username and Password in an email from NEHA

or with your transaction when you purchased your

membership on the e‐Learning site.

o Username and Password for this site are different from those you received for the NEHA.org site.

o Your username will be the email address you provided to NEHA with your Membership application.

o If you don’t know your Password, click on “Lost Password?” A new one will be emailed to you.

2.1.2. CDC and EPA Sponsored Workshops

If you registered for the CDC and EPA Sponsored Workshops – your Username and Password will be emailed

to the email address you provided in the Subscription form.

o Free registration for these programs is available

Click on the Category Title: “Free Viewing for All – Free CE Credits for All”

Click on the link – “Register Here”

Complete the Subscription Form

o If you are a NEHA Member, please note, you do not need to register for these programs as you are

already registered.

2.1.3. Purchased Courses

If you purchased a course, you should have received an email with your Username and Password included.

NEHA e‐Learning


2.2. Logging In – Confirm you are Logged In

To confirm you are logged in check to

see your name at the top of the page

If you see a problem with the spelling

of your name, or your name is not

correct, please contact our office

before you complete your coursework

to insure that your certificate will have the correct name.

2.3. Logging In ‐ Having Trouble

If you have trouble with your log in, contact our office and we will be happy to assist you.

o 800‐513‐8332 or [email protected] – Mon – Fri 8AM‐5PM (Mtn Time)

3. Conducting Coursework

3.1. Instructions and Topics

The top portion of each course will have course instructions

NEHA e‐Learning


Directly beneath the Instructions are Topics, which include the program video, downloadable “pdf” copy of

PowerPoint (if available), Quiz (for some programs), Course Evaluation, and Course Certificate

3.1.1. Coursework

Video – To watch the video, Click on the “View Video” link. o If you have trouble watching the video, it may be due to the browser you are using:

For best results, use Firefox or Internet Explorer ‐ avoid using Google Chrome For the CP‐FS Program, you need to use Internet Explorer

PowerPoint – If the PowerPoint has been made available by the speaker, it is downloadable in “pdf” format,

allowing you to view and/or download by clicking on the link. (See Downloading Resources ‐ Section 3.3)

Quiz – Not all programs include a quiz. If there is one within the course, it needs to be completed before

you can complete the Course Evaluation and download the certificate. The quizzes are not timed and may

be taken multiple times. 70% grade is passing. (See Quizzes – Section 3.4)

Evaluation – To complete, click on the link. All ratings for the programs are on the basis of 1 = poor and 5 =

excellent. (See Course Evaluation – Section 3.5)

Course Certificate – In order for the system to record the course completion and for you to receive credit,

you need to at least click on the Course Certificate link. It is also recommended that you download and save

a copy of your certificate. (Course Certificate – Section 3.6)

Topics

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3.2. The Topics are not Showing on the Screen

Sometimes the topics within the course have been “collapsed” as shown below:

You will see just one topic with small squares in the right column stacked on each other

To open the topics up – click on the squares, and the Topics will expand. If you click on them again, they will

collapse back together.

3.3. Enrollment Key Needed

If you receive a message that an enrollment key is needed, this is because you do not have access to that portion of

the course or a course.

Reasons this may occur:

You have registered for the free CDC and EPA Sponsored Workshops and are now viewing programs outside of

that category. You do have access to view most other programs to watch the video, but not to obtain CE

Credits.

You are trying to access a program within the “Credential Review Programs – Programs for Purchase”

You may have two accounts within the system – one as a NEHA Member and one for the CDC and EPA

Sponsored Course. This can happen if you have registered under two different email addresses. Please contact

our office so we can check on your accounts for you.

If you believe you should have access to the course, please contact us so we can assist you. 800‐513‐8332 /

[email protected] ‐ We are available Mon – Fri 8AM‐5PM (Mtn Time)

NEHA e‐Learning


3.4. Downloading Resources

To download resources, click on the appropriate link (“Download Course Manual” ‐‐ or similar language). A screen

will open with the resource.

You can view the resource from this box, expand the box to full

size, or you may print and/or download the manual to your

computer.

3.5. Taking Quizzes

Quizzes should be taken after viewing the video as indicated in the instructions – Please note, not all programs

include a quiz.

To take the quiz, click on the Quiz link

Quizzes are not timed, and may be taken multiple times. The site will keep track of your highest score.

Unless indicated otherwise, passing score is 70%

When you click on the Quiz link, you

will see a screen that will allow you in

to the quiz. If you have taken the quiz

previously, you will see a summary of

your attempts and the grades you

received.

Depending on if it is you first attempt

at the quiz or you are re‐attempting, you will either see a link to “attempt quiz” or “re‐attempt quiz” – click on

this link to take the quiz.

The quiz will open and you may begin answering the quiz questions.

To leave the quiz, you have two options:

3.5.1. Save without Submitting:

This option allows you to save your work

and leave the quiz, then come back to it

later. The quiz will not be graded.

After clicking on “Save without

submitting” you can leave the quiz.

When you return to the quiz, you can start where you left off.

To print or

download, click

on “File” then

select the option

you want

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3.5.2. Submit all and Finish

This option will submit the quiz for grading.

Once you submit it, you are asked if you want

to close the attempt – click on “ok” to continue

You will then be shown the quiz with the

correct answers.

To leave the quiz, scroll to the bottom and click

on “Finish Review”

You will then return to the summary page of

your quiz attempts providing you with an

opportunity to re‐attempt the quiz if you like.

3.5.3. Returning to the Course Home Page

When you are finished, you can return to the course home page by

clicking on the link to the Course Number at the bottom of the page.

3.6. Course Evaluation:

To complete the course evaluation, click on the link within the

appropriate topic on the Course Main Page

The Course Evaluation needs to be completed before

downloading your Course Certificate

Once you have completed it, click on the “Submit

Questionnaire” button at the bottom of the page

Click on “Continue” when prompted.

You will see a summary of your Evaluation.

To return to the course home page, click on the link to the

Course Number at the bottom of the page.

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3.7. Course Certificate:

Once you have completed all the coursework, the quizzes, and the course evaluation, you will be able to download

your Course Certificate.

Click on the link for the Certificate

Click on “Get Your Certificate”

Your certificate will be provided in “pdf” format. You will need to have an updated adobe acrobat reader for it

to open.

4. Managing Your Account

When you are in a course you have access to the “Administration”

box in the upper left corner – Under the CE Credits Explanation.

Note – you need to be within a course to access this box. There

are two options to help you manage your account:

Grades

This allows you to see your grades for each of the activities

within the course

Profile

This allows you to update your Profile

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4.1. Grades

When you click on the Grades link, you will be taken to a page with some options

for reviewing grades.

Choose an Action

The Overview Report allows you to select the course which you want to review

Click on the Course number you want to review

The User Report provides you with your grades

for each of the quizzes in a particular course. You

will get to this screen by choosing it under

“Choose an Action” or by clicking on the Course

title within the Overview Report

4.2. Profile

Your profile is automatically filled in with your name, email address, and courses in which you are registered. You

can add more information to your profile and add a picture.

Within this page you have several options to choose from:

Activity Reports – This tab will take you

to a listing of your activities within the

course (very much like the “Grades”

options above).

Edit Profile – Allows you to edit some of

the fields within your profile – see below

Change Password – Allows you to

change your password for logging in –

see below

NEHA e‐Learning


4.2.1. Edit Profile

You have the ability to edit several items

within your profile:

Email address

City/town

Country

Description ‐ this is an area that you

may want to describe your business

Upload a picture

If you need a change to your name, please

contact our office so we can assist you.

To save changes, be sure to click on “Update

Profile” at the bottom of the page.

4.2.2. Change your Password

To change your Password – from the page you

landed on when you selected “Profile” ‐ click

on the link at the bottom of the page –

“Change Password”

When changing your Password, you will need

the following:

At least 8 characters long

At least 1 lower case letter

At least 1 upper case letter

At least 1 symbol ( #, $, !)

To save the change, Click on “Save changes”

NEHA e‐Learning


5. Getting Back to the Course Home Page

It can sometimes be confusing on how to get back to the Course Home Page. Here are a few tips:

The course number listed right after “NEHA e‐Learning Home” will get you back to the Course Home Page (the

page with the course instructions and topics)

At the bottom of the page there is a link to the Course Main Page – indicated with the Course Number.

When the “Jump to” drop down is visible, you can select another activity within the course

NEHA e‐Learning


6. Contact Us

6.1. Questions about the site:

If you have questions about your course or anything concerning the site, we encourage you to contact us directly

either by phone or email. Our office hours are Monday through Friday 9AM – 5PM (Mountain Time).

Phone: 800‐513‐8332 Email: Tami Fredrich – [email protected] Denise Brown – [email protected]

6.2. Questions about the CE Credits or Credentials:

If you have questions about your CE Credits or your credentials, please contact NEHA directly either by phone or

email.

Phone: 303‐756‐9090 Misty Duran – Extension310

Email: [email protected] Please note: CE Credits are downloaded from the site by NEHA on a regular basis. In order for your CE Credits to be recorded, you need to have:

Been logged into the site under your name Completed all course requirements

Quiz (if applicable)

Course Evaluation Clicked on “Download Course Certificate” ‐ It is recommended that you download and keep a

copy of your certificate for your records.

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