nec, multisync, and powermate are registered trademarks … · faxflash is a service mark of nec...

182
First Printing — November 1997 Copyright 1997 NEC Computer Systems Division Packard Bell NEC, Inc. 1414 Massachusetts Avenue Boxborough, MA 01719-2298 All Rights Reserved PROPRIETARY NOTICE AND LIABILITY DISCLAIMER The information disclosed in this document, including all designs and related materials, is the valuable property of NEC Computer Systems Division, Packard Bell NEC, Inc. (hereinafter “NECCSD, PB NEC”) and/or its licensors. NECCSD and/or its licensors, as appropriate, reserve all patent, copyright and other proprietary rights to this document, in- cluding all design, manufacturing, reproduction, use, and sales rights thereto, except to the extent said rights are expressly granted to others. The NECCSD product(s) discussed in this document are warranted in accordance with the terms of the Warranty Statement accompanying each product. However, actual performance of each such product is dependent upon factors such as system configuration, customer data, and operator control. Since implementation by customers of each product may vary, the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NECCSD. To allow for design and specification improvements, the information in this document is subject to change at any time, without notice. Reproduction of this document or portions thereof without prior written approval of NECCSD is prohibited. FaxFlash is a service mark of NEC Computer Systems Division (NECCSD), Packard Bell NEC, Inc. NEC, MultiSync, and PowerMate are registered trademarks of NEC Corporation, used under license. MagicEye is a trademark of Packard Bell NEC, Inc. All other product, brand, or trade names used in this publication are the trademarks or registered trademarks of their respective trademark owners.

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Page 1: NEC, MultiSync, and PowerMate are registered trademarks … · FaxFlash is a service mark of NEC Computer Systems Division ... Procedures are also included for configuring the system

First Printing — November 1997

Copyright 1997NEC Computer Systems Division

Packard Bell NEC, Inc.1414 Massachusetts Avenue

Boxborough, MA 01719-2298All Rights Reserved

PROPRIETARY NOTICE AND LIABILITY DISCLAIMER

The information disclosed in this document, including all designs and related materials, isthe valuable property of NEC Computer Systems Division, Packard Bell NEC, Inc.(hereinafter “NECCSD, PB NEC”) and/or its licensors. NECCSD and/or its licensors, asappropriate, reserve all patent, copyright and other proprietary rights to this document, in-cluding all design, manufacturing, reproduction, use, and sales rights thereto, except to theextent said rights are expressly granted to others.

The NECCSD product(s) discussed in this document are warranted in accordance with theterms of the Warranty Statement accompanying each product. However, actualperformance of each such product is dependent upon factors such as system configuration,customer data, and operator control. Since implementation by customers of each productmay vary, the suitability of specific product configurations and applications must bedetermined by the customer and is not warranted by NECCSD.

To allow for design and specification improvements, the information in this document issubject to change at any time, without notice. Reproduction of this document or portionsthereof without prior written approval of NECCSD is prohibited.

FaxFlash is a service mark of NEC Computer Systems Division (NECCSD), Packard Bell NEC, Inc.

NEC, MultiSync, and PowerMate are registered trademarks of NEC Corporation, used under license.

MagicEye is a trademark of Packard Bell NEC, Inc.

All other product, brand, or trade names used in this publication are the trademarks or registered trademarks of theirrespective trademark owners.

Page 2: NEC, MultiSync, and PowerMate are registered trademarks … · FaxFlash is a service mark of NEC Computer Systems Division ... Procedures are also included for configuring the system

xiii

Preface

This manual contains technical information necessary for servicing and repairing theNEC PowerMate Enterprise NetPC computer from NEC Computer Systems Division,Packard Bell NEC, Inc. It contains hardware and interface information for users who needan overview of system design. The manual also includes system setup information,procedures for installing options, and illustrated parts lists. The manual is written forNECCSD-trained customer engineers, system analysts, service center personnel, anddealers.

The manual is organized as follows:

Section 1 — Technical Information provides an overview of computer features andoptions, hardware design, interface ports, and internal devices. System specifications arelisted including dimensions, weight, environment, safety compliance, power consumption,and memory.

Section 2 — Setup and Operation includes unpacking, setup, and operation information.Procedures are also included for configuring the system with the BIOS Setup utility, settingpasswords, using power management and security features, reinstalling the operating systemor software, and using the BIOS Update utility.

Section 3 — Option Installation provides installation procedures for adding optionalexpansion boards, upgrading the hard disk, adding system memory, or upgrading theprocessor.

NOTE: Access to the inside of the system isrestricted. The PowerMate NetPC is designed tobe upgraded by qualified, NECCSD-trainedpersonnnel, such as system administrators,authorized dealers, NECCSD customerengineers, and service center technicians.

Section 4 — Maintenance and Troubleshooting includes recommended maintenanceinformation, along with possible computer problems and their solutions, and the proceduresfor battery replacement. NECCSD telephone numbers are provided for obtaining service,accessing the NECCSD Bulletin Board System, and accessing the NEC FaxFlashSM service.

Section 5 — Repair includes computer disassembly and reassembly procedures. Alsoincluded are an exploded view diagram (Illustrated Parts Breakdown) and a parts lists fordepot-level replaceable parts.

Page 3: NEC, MultiSync, and PowerMate are registered trademarks … · FaxFlash is a service mark of NEC Computer Systems Division ... Procedures are also included for configuring the system

xiv Preface

NOTE: The PowerMate NetPC system isdesigned to be repaired by qualified, NECCSD-trained technicians at the depot level of service.

Appendix A — Connector Pin Assignments provides a list of system, riser, and optionboard internal connector pin assignments and a list of external pin assignments for thekeyboard, mouse, serial ports, parallel port, network ports, and video port.

Appendix B —Jumper Settings provides jumper settings for the system board, and foroptions that may ship with the computer, including the CD-ROM reader and the fax/modemboard.

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xv

Abbreviations

A ampere

AC alternating current

AT advanced technology (IBM PC)

ATA AT attachment

ATAPI AT attachment packet interface

BBS Bulletin Board Service

BCD binary-coded decimal

BCU BIOS Customized Utility

BIOS basic input/output system

bit binary digit

BUU BIOS Upgrade Utility

bpi bits per inch

bps bits per second

C capacitance

C centigrade

Cache high-speed buffer storage

CAM constantly addressable memory

CAS column address strobe

CD/ROM compact disk-ROM

CG character generator

CGA Color Graphics Adapter

CGB Color Graphics Board

CH channel

clk clock

cm centimeter

CMOS complementary metal oxidesemiconductor

COM communication

CONT contrast

CPGA ceramic pin grid array

CPU central processing unit

DAC digital-to-analog converter

DACK DMA acknowledge

DC direct current

DIMM Dual In-Line Memory Module

DIP dual in-line package

DLAB Divisor Latch Address bit

DMA direct memory access

DMAC DMA controller

DOS disk operating system

DRAM dynamic RAM

ECC error checking and correction

EDO extended data output

EGA Enhanced Graphics Adapter

EPROM erasable and programmable ROM

EVGA Enhanced Video Graphics Array

F Fahrenheit

FAX facsimile transmission

FCC Federal Communications Commission

FG frame ground

FM frequency modulation

FP fast page

FRU field-replaceable unit

GB gigabyte

GND ground

HEX hexadecimal

HGA Hercules Graphics Adapter

Hz hertz

IC integrated circuit

ID identification

IDE intelligent device electronics

IDTR interrupt descriptor table register

in. inch

INTA interrupt acknowledge

IPB illustrated parts breakdown

IR infrared

IRR Interrupt Request register

ISA Industry Standard Architecture

ISR In Service register

I/O input/output

IPC integrated peripheral controller

ips inches per second

IRQ interrupt request

Page 5: NEC, MultiSync, and PowerMate are registered trademarks … · FaxFlash is a service mark of NEC Computer Systems Division ... Procedures are also included for configuring the system

xvi Abbreviations

K kilo (1024)

k kilo (1000)

KB kilobyte

kg kilogram

kHz kilohertz

lb pound

LED light-emitting diode

LSB least-significant bit

LSI large-scale integration

M mega

mA milliamps

max maximum

MB megabyte

MDA Monochrome Display Adapter

MFM modified frequency modulation

MHz megahertz

MPEG Motion Picture Experts Group

mm millimeter

ms millisecond

MSB most-significant bit

NASC National Authorized ServiceCenter

NC not connected

NMI Non-maskable Interrupt

ns nanosecond

NSRC National Service Response Center

PAL programmable array logic

PC personal computer

PCB printed circuit board

PCI Peripheral ComponentInterconnect

PDA personal digital assistant

PFP plastic flat package

PIO parallel input/output

pixel picture element

PLCC plastic leaded chip carrier

PLL phase lock loop

p-p peak-to-peak

PPI programmable peripheralinterface

PROM programmable ROM

QFP quad flat pack

RAM random-access memory

RAMDAC RAM digital-to-analog converter

RAS row address strobe

RGB red green blue

RGBI red green blue intensity

ROM read-only memory

rpm revolutions per minute

R read

RTC real-time clock

R/W read/write

S slave

SCSI Small Computer System Interface

SDRAM Synchronous Dynamic RandomAccess memory

SG signal ground

SDRAM Synchronous Graphics RandomAccess Memory.

SIMM single inline memory module

SPM standard page mode

SRS Sound Retrieval System

SVGA Super Video Graphics Array

SW switch

TAC Technical Assistance Center

TSC Technical Support Center

TTL transistor/transistor logic

tpi tracks per inch

USB universal serial bus

V volt

Vac volts, alternating current

Vdc volts, direct current

VESA video electronics standardsassociation

VFC VESA-compliant featureconnector

VGA Video Graphics Array

VRAM video RAM

W watt

W write

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Abbreviations xvii

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iii

Contents

Page

Preface.........................................................................................................................xiii

Abbreviations............................................................................................................... xv

Section 1 Technical Information

System Overview......................................................................................................... 1-1

System Board.............................................................................................................. 1-5

Processor and Secondary Cache............................................................................ 1-7

System BIOS........................................................................................................ 1-8

I/O Addressing...................................................................................................... 1-10

System Memory.................................................................................................... 1-11

Hardware Monitor ................................................................................................ 1-12

Interrupt Controller............................................................................................... 1-12

Plug and Play........................................................................................................ 1-15

Chassis.................................................................................................................. 1-15

PCI Local Bus...................................................................................................... 1-15

PCI/IDE Ports ...................................................................................................... 1-16

Parallel Interface................................................................................................... 1-16

Serial Interface...................................................................................................... 1-17

USB Interface....................................................................................................... 1-19

Video Interface..................................................................................................... 1-19

Integrated Audio................................................................................................... 1-20

Diskette Drive Support ................................................................................................ 1-21

Hard Disk Drive........................................................................................................... 1-21

Power Supply.............................................................................................................. 1-21

Riser Card.................................................................................................................... 1-22

Mouse ......................................................................................................................... 1-22

Keyboard..................................................................................................................... 1-22

Specifications............................................................................................................... 1-23

Section 2 Setup and Operation

Site Selection............................................................................................................... 2-1

Installation................................................................................................................... 2-2

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iv Contents

Checking the Voltage Switch................................................................................ 2-3

Selecting System Orientation................................................................................. 2-4

Connecting Cables................................................................................................ 2-5

Preventing Internal Access.................................................................................... 2-6

Operation..................................................................................................................... 2-7

Starting Up ........................................................................................................... 2-7

Shutting Down...................................................................................................... 2-9

Setup Utility................................................................................................................ 2-10

When to Use Setup ............................................................................................... 2-11

How to Start Setup ............................................................................................... 2-11

How to Use Setup................................................................................................. 2-12

Main Menu........................................................................................................... 2-13

Displayed Information.................................................................................... 2-13

Language....................................................................................................... 2-13

System Time/Date.......................................................................................... 2-13

Floppy Options.............................................................................................. 2-14

Primary IDE................................................................................................... 2-14

Advanced Menu.................................................................................................... 2-16

PnP O/S......................................................................................................... 2-16

Reset Configuration Data............................................................................... 2-16

Memory Cache............................................................................................... 2-16

Memory Banks 0 and 1.................................................................................. 2-16

Resource Configuration.................................................................................. 2-16

Peripheral Configuration................................................................................ 2-17

Keyboard Configuration................................................................................. 2-19

DMI Event Logging....................................................................................... 2-19

Security Menu....................................................................................................... 2-20

User Password Is ........................................................................................... 2-20

Supervisor Password Is .................................................................................. 2-20

Set User or Supervisor Password ................................................................... 2-20

Clear User Password...................................................................................... 2-21

User Setup Access......................................................................................... 2-21

Using a Password........................................................................................... 2-21

Unattended Start ............................................................................................ 2-21

Power Menu ......................................................................................................... 2-22

Boot Menu ........................................................................................................... 2-22

Exit Menu............................................................................................................. 2-24

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Contents v

Flash Utility................................................................................................................. 2-24

LANDesk Client Manager............................................................................................ 2-25

PC Health Indicator.............................................................................................. 2-26

Workstation Management.............................................................................. 2-26

PC Health Meter............................................................................................ 2-26

PC Health Description.................................................................................... 2-26

Inventory.............................................................................................................. 2-27

DMI...................................................................................................................... 2-28

Monitoring Capabilities......................................................................................... 2-28

NEC Auto Backup Utility............................................................................................ 2-29

NEC Select Install CD................................................................................................. 2-29

Operating System Restore..................................................................................... 2-30

Selective Application Restore Program................................................................. 2-36

Section 3 Option Installation

General Rules........................................................................................................ 3-1

Safety Precautions................................................................................................. 3-2

Required Tools..................................................................................................... 3-3

Internal Access...................................................................................................... 3-4

Removing the System Unit Top Cover........................................................... 3-4

Opening the System Chassis........................................................................... 3-5

Closing the System Chassis............................................................................ 3-7

Replacing the System Unit Top Cover............................................................ 3-8

Expansion Board................................................................................................... 3-8

Installing an Expansion Board........................................................................ 3-9

Removing an Expansion Board....................................................................... 3-11

DIMM Upgrade.................................................................................................... 3-12

Checking System Memory.............................................................................. 3-12

Removing a DIMM........................................................................................ 3-12

Installing a DIMM.......................................................................................... 3-13

Processor Upgrade................................................................................................ 3-14

Removing the Processor................................................................................. 3-14

Installing an Upgrade Processor..................................................................... 3-15

Hard Disk Upgrade............................................................................................... 3-16

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vi Contents

Section 4 Maintenance and Troubleshooting

Online Services............................................................................................................ 4-2

NECCSD FaxFlash Service................................................................................... 4-2

NECCSD Bulletin Board System.......................................................................... 4-3

E-Mail/Fax Technical Support Services................................................................. 4-4

Internet ................................................................................................................. 4-5

Maintenance................................................................................................................ 4-6

System Cleaning.................................................................................................... 4-6

Keyboard Cleaning................................................................................................ 4-7

Mouse Cleaning.................................................................................................... 4-8

Troubleshooting........................................................................................................... 4-9

Diagnosing and Solving Problems......................................................................... 4-9

Replacing the CMOS Battery................................................................................ 4-13

Section 5 Disassembly and Reassembly

Safety Procedures........................................................................................................ 5-1

Recommended Tools................................................................................................... 5-3

Removal and Replacement........................................................................................... 5-3

System Unit Top Cover......................................................................................... 5-4

Removal......................................................................................................... 5-4

Replacement.................................................................................................. 5-5

Front Bezel........................................................................................................... 5-6

Removal......................................................................................................... 5-6

Replacement.................................................................................................. 5-7

Battery.................................................................................................................. 5-7

EMI Shield........................................................................................................... 5-8

Removal......................................................................................................... 5-8

Replacement.................................................................................................. 5-9

EMI Clip (Riser Card)........................................................................................... 5-10

Removal......................................................................................................... 5-10

Replacement.................................................................................................. 5-10

Fan ....................................................................................................................... 5-11

Removal......................................................................................................... 5-11

Replacement.................................................................................................. 5-12

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Contents vii

Hard Disk Drive.................................................................................................... 5-13

Removal......................................................................................................... 5-13

Replacement.................................................................................................. 5-14

Memory................................................................................................................ 5-15

Removal......................................................................................................... 5-15

Replacement.................................................................................................. 5-16

System Board....................................................................................................... 5-16

Removal......................................................................................................... 5-16

Replacement.................................................................................................. 5-19

PCI Card............................................................................................................... 5-19

Side Covers.......................................................................................................... 5-21

Removal......................................................................................................... 5-21

Replacement.................................................................................................. 5-22

Bottom Cover....................................................................................................... 5-22

Removal......................................................................................................... 5-22

Replacement.................................................................................................. 5-23

Power Supply/Fan/Top Chassis............................................................................. 5-24

Removal......................................................................................................... 5-24

Replacement.................................................................................................. 5-26

Processor.............................................................................................................. 5-27

Removal......................................................................................................... 5-27

Replacement.................................................................................................. 5-28

Riser Card............................................................................................................. 5-29

Removal......................................................................................................... 5-29

Replacement.................................................................................................. 5-30

Depot Level Parts List................................................................................................. 5-31

Appendix A Connector Pin Assignments

System Board Connector Locations............................................................................. A-1

Parallel Interface Connector.................................................................................. A-3

Serial Interface Connectors................................................................................... A-4

Keyboard and Mouse Connectors.......................................................................... A-5

VGA Interface Connector..................................................................................... A-6

Line In Connector................................................................................................. A-7

Line Out Connector.............................................................................................. A-7

Universal Serial Bus Connectors........................................................................... A-7

DIMM Connectors....................................................................................................... A-8

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viii Contents

Riser Card Connector Locations..................................................................................A-10

Wake On LAN Connector.....................................................................................A-11

Remote Wake Up Connector ................................................................................A-11

System Reset Connector.......................................................................................A-11

Modem Remote Wake Up Connector....................................................................A-12

Storage Device Connectors...................................................................................A-12

Diskette Drive Connector...............................................................................A-12

IDE Connector...............................................................................................A-13

PCI Connector......................................................................................................A-14

Power Supply Connectors.....................................................................................A-15

RJ-45 Connector...................................................................................................A-16

Appendix B Jumper Settings

Setting System Board Jumpers..................................................................................... B-1

Changing Processor Jumper Settings..................................................................... B-2

Clearing a Password.............................................................................................. B-4

Normal Mode................................................................................................. B-5

Configure Mode............................................................................................. B-6

Recovery Mode.............................................................................................. B-6

Riser Card.................................................................................................................... B-7

Riser Card Fan Speed Control Jumper................................................................... B-8

LAN Enable/Disable Jumper................................................................................. B-8

Index

Figures

1-1 Powermate NetPC Features – Front View......................................................1-2

1-2 Powermate NetPC Features – Back View.......................................................1-2

1-3 Top and Bottom Chassis Assemblies..............................................................1-3

1-4 Chassis Hardware Features.............................................................................1-4

2-1 Computer Vents.............................................................................................2-2

2-2 Line Voltage Switch Selector.........................................................................2-4

2-3 Horizontal Orientation...................................................................................2-4

2-4 Vertical Orientation........................................................................................2-5

2-5 Rear Panel Connectors...................................................................................2-6

2-6 Chassis Security.............................................................................................2-6

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Contents ix

2-7 Front Panel Controls and Indicators...............................................................2-8

2-8 Setup Main Menu...........................................................................................2-12

2-9 Welcome Screen............................................................................................2-33

2-10 Restore Mode Screen.....................................................................................2-34

2-11 Partitioning the Hard Drive Screen.................................................................2-34

2-12 Format Mode Screen......................................................................................2-35

2-13 Installing Applications Screen.........................................................................2-35

2-14 Selective Application Restore Program Screen...............................................2-36

3-1 Antistatic Wrist Strap and Mat.......................................................................3-2

3-2 Required Tools..............................................................................................3-3

3-3 Removing the System Unit Top Cover ...........................................................3-5

3-4 Removing the Front Bezel..............................................................................3-6

3-5 Locating System Chassis Screws....................................................................3-6

3-6 Separating the Chassis Top and Bottom.........................................................3-7

3-7 Replacing the System Unit Cover...................................................................3-8

3-8 Removing the Slot Cover and Retaining Bracket............................................3-10

3-9 Installing an Expansion Board........................................................................3-11

3-10 Removing a DIMM........................................................................................3-13

3-11 Releasing the Processor..................................................................................3-15

3-12 Removing the Hard Disk Screws and Cables..................................................3-17

3-13 Hard Disk Cable Connections.........................................................................3-18

4-1 Removing the Keyboard Enclosure.................................................................4-7

4-2 Removing the Mouse Ball Cover....................................................................4-8

4-3 Locating the Battery.......................................................................................4-14

4-4 Removing the Battery....................................................................................4-14

5-1 Removing the System Unit Top Cover...........................................................5-5

5-2 Replacing the System Unit Top Cover............................................................5-6

5-3 Removing the Front Bezel..............................................................................5-7

5-4 Removing the Battery....................................................................................5-8

5-5 Removing the EMI Shield..............................................................................5-9

5-6 Installing the EMI Clip On the Riser Card......................................................5-11

5-7 Removing the Fan..........................................................................................5-12

5-8 Removing the Hard Disk Drive......................................................................5-13

5-9 Connecting the IDE Cable to the Hard Disk and Riser Card...........................5-14

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x Contents

5-10 Removing a Memory Module (DIMM)..........................................................5-15

5-11 Removing the System Board Screws and Riser Card Cables...........................5-17

5-12 Removing the Plastic Rivets On the Riser Card..............................................5-17

5-13 Removing the System Board and Riser Card..................................................5-18

5-14 Separating the System Board and Riser Card..................................................5-18

5-15 Removing the Retaining Bracket and Filler Panel............................................5-20

5-16 Installing the PCI Card and Bracket...............................................................5-21

5-17 Removing the Side Covers.............................................................................5-22

5-18 Removing the Bottom Cover..........................................................................5-23

5-19 Installing the Bottom Cover...........................................................................5-24

5-20 Removing the Top Chassis Screws.................................................................5-25

5-21 Opening the Chassis.......................................................................................5-25

5-22 Disconnecting the Cables On the Riser Card...................................................5-26

5-23 Removing the Processor.................................................................................5-28

5-24 Separating the System Board and Riser Card..................................................5-29

5-25 Installing the EMI Clip On the Riser Card......................................................5-30

5-26 Powermate NetPC Illustrated Parts Breakdown.............................................5-33

A-1 System Board External Connector Locations..................................................A-1

A-2 System Board Internal Connector Locations...................................................A-2

A-3 Parallel Interface Connector...........................................................................A-3

A-4 Serial Interface Connectors............................................................................A-4

A-5 PS/2-Style Keyboard and Mouse Interface Connectors...................................A-5

A-6 VGA Interface Connector..............................................................................A-6

A-7 Riser Card Component and Connector Locations...........................................A-10

B-1 Locating System Configuration Jumpers.........................................................B-3

B-2 BIOS Recovery Jumper..................................................................................B-4

B-3 Riser Card Jumper Settings............................................................................B-7

Tables

1-1 PowerMate NetPC System Configuration....................................................... 1-4

1-2 System Board Feature Components................................................................ 1-7

1-3 System Memory Map..................................................................................... 1-9

1-4 I/O Address Map........................................................................................... 1-10

1-5 Memory Configurations................................................................................. 1-11

1-6 Interrupt Level Assignments........................................................................... 1-13

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Contents xi

1-7 DMA Settings................................................................................................ 1-14

1-8 Parallel Port Addresses and Interrupts............................................................ 1-16

1-9 Serial Port 1 Addresses and Interrupts............................................................ 1-18

1-10 Serial Port 2 Addresses and Interrupts............................................................ 1-18

1-11 Supported Resolutions, Colors, and Refresh Rates......................................... 1-20

1-12 System Board Specifications.......................................................................... 1-23

1-13 General Specifications.................................................................................... 1-24

1-14 Mouse Specifications..................................................................................... 1-24

1-15 Keyboard Specifications................................................................................. 1-24

1-16 System Unit Specifications............................................................................. 1-25

1-17 2.0-GB Hard Disk Drive Specifications.......................................................... 1-25

1-18 3.2-GB Hard Disk Drive Specifications.......................................................... 1-27

1-19 Environmental Standards................................................................................ 1-28

1-20 Power Supply Specifications.......................................................................... 1-29

1-21 Riser Card Specifications............................................................................... 1-30

2-1 Power Supply Voltage Rating........................................................................ 2-3

2-2 Power LED Functions.................................................................................... 2-7

2-3 Navigation Keys............................................................................................. 2-12

4-1 NECCSD Service and Support Telephone Numbers....................................... 4-1

4-2 Problems and Solutions.................................................................................. 4-9

5-1 Parts Removal and Replacement..................................................................... 5-3

5-2 Service and Ordering Information................................................................... 5-31

5-3 PowerMate NetPC Depot-Level Parts List ..................................................... 5-32

5-4 PowerMate NetPC Documentation and Packaging........................................ 5-34

A-1 System Board Connectors.............................................................................. A-2

A-2 Parallel Interface Pin Assignments.................................................................. A-3

A-3 Serial Interface Pin Assignments..................................................................... A-4

A-4 Keyboard and Mouse Pin Assignments........................................................... A-5

A-5 VGA Interface Connector Pin Assignments.................................................... A-6

A-6 Line In Connector Pin Assignments................................................................ A-7

A-7 Line Out Connector Pin Assignments............................................................. A-7

A-8 Universal Serial Bus Connector Pin Assignments............................................ A-7

A-9 DIMM Socket Pin Assignments..................................................................... A-8

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xii Contents

A-10 Riser Board Connectors and Components......................................................A-10

A-11 Wake On LAN Connector Pin Assignments....................................................A-11

A-12 Remote Wake Up Connector Pin Assignments..............................................A-11

A-13 System Reset Pin Assignments.......................................................................A-11

A-14 Modem Remote Wake-up Pin Assignments....................................................A-12

A-15 Diskette Drive Pin Assignments......................................................................A-12

A-16 IDE Interface Pin Assignments.......................................................................A-13

A-17 PCI Bus Pin Assignments...............................................................................A-14

A-18 Power Connector Pin Assignments.................................................................A-15

A-19 RJ-45 Connector Pin Assignments.................................................................A-16

B-1 Processor Bus Speed Jumper Settings ............................................................ B-3

B-2 Fan Speed Control......................................................................................... B-7

B-3 LAN Enable Jumper Pin Assignments............................................................. B-7

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Section 1

Technical Information

SYSTEM OVERVIEW

NEC PowerMate Enterprise NetPC computers are designed to enable centraladministration of computer resources in network environments. A highly manageableplatform, the NetPC features network boot capabilities, controlled upgrade paths for systemenhancements, and a “sealed case” that prevents end-user access for changing the systemhardware or software configuration.

NOTE: The PowerMate NetPC system isdesigned to be repaired by qualified, NECCSD-trained technicians at the depot level of service.

PowerMate NetPC systems are available in two basic models with the following features:

� Windows® 95 operating system, 166-MHz Intel® Pentium® MMX processor,16 MB (minimum) of Synchronous Dynamic Random-Access Memory(SDRAM), and a 2.0-GB IDE hard disk drive

� Windows NT® 4.0 operating system, a 200-MHz Intel Pentium MMX processsor,32 MB of SDRAM, and a 3.2-GB hard disk drive.

The MMX processor technology boosts audio, video, and 3D graphics performance.

Both PowerMate NetPC models come with an RJ-45 network connector and a video chipwith 2 MB of Synchronous Graphics Random-Access Memory (SGRAM).

Both models also contain audio/video components for multimedia presentations and supportoptional memory expansion modules. For further hardware enhancements, both modelscontain a PCI expansion slot for adding an optional, half-length, plug and play-compatiblePCI board.

The system features two USB ports, two serial ports, and one parallel port. Ultra DMA,remote wakeup (“Wake on LAN”), 3D graphics, and power management are supported.

Build choices include hard disk drive and Pentium MMX processor upgrades. Systemmemory is provided in 16-MB, 32-MB, and (as available) 64-MB and 128-MB DIMMsticks, in memory configurations ranging from 16 MB to 256 MB.

Figures 1-1 and 1-2 show the front and back features of the PowerMate NetPC system.

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1-2 Technical Information

Figure 1-1 PowerMate NetPC Features – Front View

Figure 1-2 PowerMate NetPC Features – Back View

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Technical Information 1-3

The NetPC chassis is divided into two sheet-metal halves. This allows the box to becompletely enclosed and “sealed” before plastics are installed on the outside. The top half ofthe system contains the hard disk, fan, and power supply. The bottom half contains thesystem board and riser card.

Figure 1-3 Top and Bottom Chassis Assemblies

The basic hardware features inside the PowerMate NetPC are listed below:

� Intel CN430TX system board

� Intel Pentium 166-MHz MMX processorIntel Pentium 200-MHz MMX processor

� RJ-45 LAN connector (on riser card) for connection to an Ethernet network

� Two 168-pin DIMM sockets; system memory from 16 MB using 16-MB, 32-MB,and (per availability) 64-MB or 128-MB sticks; upgradeable to 256 MB

� S3 Trio 64 ViRGE/GX graphics chip integrated on system board

� 2 MB of video SDRAM

� 256-KB pipeline burst cache memory

� 2.0-GB or 3.2-GB hard disk drive

� Yamaha OPL3-SA3 sound system integrated on system board

� Chicony 104 keyboard

� Microsoft IntelliMouse.

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1-4 Technical Information

Figure 1-4 Chassis Hardware Features

PowerMate NetPC computers are configured according to Table 1-1.

Table 1-1 PowerMate NetPC System Configuration

Component Description

System Unit

System Board Intel CN430TX (with sound)

CPU* Pentium 166-MHz MMXPentium 200-MHz MMX

System RAM* 16 MB to 256 MB of SDRAM in 2 DIMM sockets

IDE Hard DiskDrive*

Western Digital Ultra DMA/33: 2.0 GB (WDAC22000) 3.2 GB (WDAC33200)

L2 Cache 256-KB

Graphics S3 Trio 64 ViRGE/GX 3D Graphics on system board

Video DRAM 2 MB of SGRAM soldered on system board

* Varies by system

Hard DiskDIMMSockets

System Board

Processor/Heatsink

Riser Card

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Technical Information 1-5

Table 1-1 PowerMate NetPC System Configuration

Component Description

Audio Yamaha OPL3-SA3

Power Supply Astec 51-watt (rated)

Keyboard “Melted” Chicony KB8963

Mouse Microsoft IntelliMouse 68874

SYSTEM BOARD

The system board includes the following features:

� Intel 82430TX PCI chipset used for PCI/ISA, memory, and peripheral control

� PC87307 Super I/O controller (integrates standard PC I/O functions: two serialports, one EPP/ECP-capable parallel port, floppy disk interface, real time clock,and keyboard and mouse controller; support for two USB interfaces)

� Two dual in-line memory module (DIMM) sockets with support for up to256 MB of SDRAM using DIMMs

� PTL BIOS in a flash memory device supporting system setup and PCI auto-configuration; the NetPC BIOS is slightly different than the standard PC BIOS(boot from CD-ROM is not an option, since this device is not integrated into thesystem).

� Expansion slot for riser card

� PS/2®-style keyboard and mouse connectors

� 32-KB internal dual write-back cache integrated on the MMX processor

� Pipelined 32-bit addressing

� 64-bit data bus

� from 16 MB to 256 MB of SDRAM upgradeable with 4-MB, 8-MB, 16-MB,32-MB, 64-MB or 128-MB increments through DIMM sockets on system board(64-MB and 128-MB as available)

� 256-KB asynchronous write-back secondary cache memory

� System Setup program built into the BIOS

� 2-Mb Flash ROM for fast economical BIOS upgrades

� PCI local bus for fast data transfer

� Support for Intel Pentium processor upgrade

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1-6 Technical Information

� National Heceta LM78 chip for monitoring voltage, temperature, and security

� Integrated sound

OPTi Sound Blaster PRO, OPTi Sound Blaster 2.0, and Microsoft

Windows Sound System compatible

SRS 3D sound logic

Built-in 16-bit Sigma-Delta stereo CODEC and FM synthesis

� One intelligent drive electronics (IDE) interface channel

Support for Ultra DMA/33 on Windows 95 systems

Support for two IDE devices on the channel, one set as master, the other asslave (physically, only one hard disk fits in the chassis)

NOTE: The system supports only one UltraDMA/33 device on the IDE channel. If anadditional IDE device is added to the IDEchannel, neither device can use Ultra DMA/33mode.

� Power management with power saving mode, featuring inactivity timer

� External connectors for connecting the following external devices:

VGA-compatible monitor (standard, super, high-resolution VGA)

Personal system/2 (PS/2®)-style mouse

PS/2-style keyboard

Parallel printer; parallel port includes bi-directional Enhanced Parallel Port(EPP) and Enhanced Capabilities Port (ECP) support

Serial devices through two buffered 16C550 UART serial ports, supportingup to 115.2 KB per second (only one port enabled)

Two USB devices

Multimedia speaker and microphone.

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Technical Information 1-7

Table 1-2 lists the major chips on the system board. See Appendix A, “Connector PinAssignments,” for a list of the system board connectors. See Appendix B, “JumperSettings,” for a description of board switches.

Table 1-2 System Board Feature Components

Chip Function

Pentium Chip 166-MHz MMX Pentium processor200-MHz MMX Pentium processor

82430TX Chipset:

430TX System Controller (MTXC)

430TC PCI ISA IDE Xcelerator(PIIX4)

Provides CPU interface control, functions asL2 write-back cache controller; DRAMcontroller; fully synchronous minimumlatency PCI bus interface; powermanagement control.

Functions as a PCI to ISA bridge; PCI IDEfunctionality, a USB controller; integrateddual channel enhanced IDE interface withsupport for Ultra DMA/33; enhanced DMAcontroller; and interrupt controller based on82C95, with support for 15 interrupts; powermanagement control; real-time clock; 16-bitcounters.

National Heceta LM78 Provides voltage, temperature, and securitymonitoring.

PC87307VUL I/O Controller Multimode parallel port: Centronics compatible (standard mode) Enhanced capabilities port (ECP) Enhanced parallel port (EPP)Two RS-232C serial portsIntegrated 8042A keyboard controllerSupports industry-standard floppy controller

Yamaha OPL3-SA3 Audio on system board

S3 Trio 64 ViRGE/GX 3D graphics on system board

Processor and Secondary Cache

The system uses an Intel Pentium processor with an internal clock speed of 166 MHz,or 200 MHz. These processors use Intel MMX technology.

The processor is an advanced pipelined 32-bit addressing, 64-bit data processor designed tooptimize multitasking operating systems. The 64-bit registers and data paths support 64-bitaddresses and data types.

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1-8 Technical Information

The MMX processor has 32 KB of built-in cache memory (16 KB instruction and 16 KBdata). To use the Pentium processor’s power, the system features an optimized 64-bitmemory interface and 256 KB of secondary write-back cache located on the system board.

The processor is compatible with 8-, 16-, and 32-bit software written for the Intel386™,Intel486™, Pentium, and Pentium Pro processors. The Pentium processor is mounted into asocket-7 zero insertion force (ZIF) socket. Systems with the 166-MHz processor can beupgraded to 200-MHz. The socket provides an easy upgrade path.

System BIOS

The system BIOS is from Intel, based on Phoenix Technologies Limited (PTL) BIOS ‘95.This ISA- and PCI-compatible BIOS is contained in a flash memory device on the systemboard. The BIOS provides the Power-On Self-Test (POST), the system Setup program, aPCI and IDE auto-configuration utility, and BIOS recovery code.

The system BIOS is always shadowed. Shadowing allows any BIOS routine to be executedfrom fast 32-bit DRAM on the system board, instead of from the slower 8-bit flash device.

NEC’s Flash ROM allows fast, economical BIOS upgrades. The Flash ROM is areprogrammable EPROM containing both the system and video BIOS. Using the FlashROM to change the ROM BIOS provides the following advantages:

� the BIOS upgrade is performed quickly and easily

� the expense of replacing ROM BIOS chips is eliminated, so system maintenancecosts are reduced

� there is less chance of inadvertently damaging the system board than whenphysically replacing ROMs

� new technology can be incorporated while maintaining corporate standards

� network administrators can exercise company-wide control of BIOS revisions.

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Technical Information 1-9

The BIOS programs execute the Power-On Self-Test, initialize processor controllers, andinteract with the display, diskette drives, hard disk drives, communication devices, andperipherals. The system BIOS also contains the Setup utility. The POST copies the ROMBIOS into RAM (shadowing) for maximum performance.

The Flash ROM allows the system and video BIOS to be upgraded with the BIOS Updateutility, without having to physically remove the ROM (see Section 2 for further informationon the BIOS Update utility). The Flash ROM supports the reprogramming of the systemBIOS and the video BIOS.

The system memory map is shown in Table 1-3.

Table 1-3 System Memory Map

Memory Space Size Function

100000-10000000 256 MB Extended memory

F0000-FFFFF 64 KB PTL system BIOS

EC000-EFFFF 16 KB Reserved for BIOS

EA000-EBFFF 8 KB ECSD (Plug and Play configuration and DMI)

E9000-E9FFF 4 KB Reserved for BIOS

E8000-E8FFF 4 KB OEM logo or Scan User Flash

E4000-E7FFF 32 KB Reserved for BIOS (currently available as UMB)

E0000-E3FFF 96 KB USB buffer area

C8000-D7FFF 160 KB Available HI DOS memory (open to ISA and PCI bus)

A0000-C7FFF 1 KB Video memory and BIOS

9F800-9FFFF 127 KB Extended BIOS data (moveable by memory managersoftware)

80000-9F7FF 126 KB Extended conventional memory

00000-7FFFF 512 KB Conventional memory

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1-10 Technical Information

I/O Addressing

The processor communicates with I/O devices by I/O mapping. The hexadecimal (hex)addresses of I/O devices are listed in Table 1-4. (In Plug and Play systems, these addressesare typical but may vary by configuration.)

Table 1-4 I/O Address Map

Address (Hex) I/O Device Name

0000-000F DMA controller

0020-0021 Programmable interrupt controller

0040-0043 System timer 1

0060 Standard 101/102 or Microsoft® NaturalKeyboard

0061 System speaker

0064 Standard 101/102 or Microsoft® NaturalKeyboard

0071 System CMOS/real time clock

0078-007F System board resources

0080 System board resources

0081-008F DMA controller

00A0-00A1 Programmable interrupt controller

00C0-00DF DMA controller

00F0-00FF Numeric data processor

01F0-01F7 Intel 82371AB PCI Bus Master IDE controller

01F0-01F7 Primary IDE controller (dual FIFO)

0220-022F YAMAHA OPL3-SAx Sound System

0274-0277 I/O read data port for ISA Plug and Playenumerator

0290-0297 System board resources

0278-027F Parallel port 2

02E8-02EF COM4

02F8-02FF COM2

0330-0331 YAMAHA OPL3-SAx Sound System

0370-0371 YAMAHA OPL3-SAx Sound System

0378-037F Parallel port (LPT1)

0388-038F YAMAHA OPL3-SAx Sound System

003B0-03BB S3 Virge/DX/GX PCI graphics

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Technical Information 1-11

Table 1-4 I/O Address Map

Address (Hex) I/O Device Name

003C0-03DF S3 Virge/DX/GX PCI graphics

03F0-03F5 Standard diskette drive controller

03F6 Intel 82371AB PCI Bus Master IDE controller

03F6 Primary IDE controller (dual FIFO)

03F7 Standard diskette drive controller

04D0-04D1 System board resources

0530-0537 YAMAHA OPL3-SAx Sound System

0CF8-0CFF PCI bus

7000-700F System board resources

8000-803F System board resources

FCA0-FCBF Intel 82371AB PCI Bus Master IDE controller

FCD0-FCD7 Intel 82371AB PCI Bus Master IDE controller

FCD0-FCD7 Primary IDE controller (dual FIFO)

FCE0-FCFF Intel EtherExpress Pro/100 WfM PCI adapter

System Memory

The system comes with between 16 MB and 256 MB of SDRAM installed in dual in-linememory module DIMM sockets on the system board.

The memory configuration consists of two sockets. The DIMM memory sockets accept168-pin, 64-bit (non-parity) 8-, 16-, 32-, 64-, and 128-MB DIMMs. Table 1-5 lists thesupported DIMMs.

Table 1-5 Memory Configurations

DIMM Size Type Configuration Technology

8 MB CAS Latency 2 SDRAM 1-Mbit x 64-bit 16 Mbit

16 MB CAS Latency 2 SDRAM 2-Mbit x 64-bit 16 Mbit

32 MB CAS Latency 2 SDRAM 4-Mbit x 64-bit 16 Mbit

64 MB CAS Latency 2 SDRAM 8-Mbit x 64-bit 64 Mbit

128 MB CAS Latency 2 SDRAM 16-Mbit x 64-bit 64 Mbit

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1-12 Technical Information

Memory upgrades are easy with DIMMs. Advantages of using DIMMs are listed below:

� DIMMs do not need to be installed in pairs on the system board.

� DIMMs of different memory types and sizes can be installed on the same board.

� No switches or jumpers need to be set if the memory is changed.

� The system BIOS automatically detects the DIMMs.

See “Checking the Memory in the System” in Section 3 for the valid DIMM configurations.

Hardware Monitor

The National Semiconductor Heceta LM78 chip provides economical instrumentationcapabilities (NEC MagicEye™ Technology) for reduced cost of PC ownership when thesystem is used with the LANDesk® Client Manager. This single-chip ASIC features:

� integrated ambient temperature sensor

� power supply voltage monitoring to detect excessively high or low voltage levels

� registers for storing POST hardware test results and error codes

� remote reset capabilities from a remote peer or server through LANDesk ClientManager v.3.0

When ranges for temperature, fan speed, or voltage are exceeded, an interrupt is activated.The hardware monitor component connects to the ISA bus as a 8-bit I/O mapped device.

Interrupt Controller

The interrupt controller operates as an interrupt manager for the entire system environment.The controller:

� accepts requests from peripherals

� issues interrupt requests to the processor

� resolves interrupt priorities

� provides vectors for the processor to determine which interrupt routine toexecute.

The interrupt controller has priority assignment modes that can be reconfigured at any timeduring system operations.

The interrupt levels are described in Table 1-6. Interrupt level assignments 0 through 15 arein order of decreasing priority. See Section 2 for information on using the Setup utility tochange the interrupts.

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Technical Information 1-13

Table 1-6 Interrupt Level Assignments*

Interrupt Assignment*

Windows 95 System Windows NT 4.0 System

0 System Timer System Timer

1 Keyboard Keyboard

2 Sound Sound

3 Not used Not used

4 Serial Port A - COM1 Serial Port A - COM1

5 OPL3-SAX OPL3-SAX

6 Floppy Disk Floppy Disk

7 Parallel Port - LPT1 OPL3-SAX

8 RTC Clock/Calendar RTC Clock/Calendar

9 S3 Virge/DX/GXPCI/Intel 82371AB USBSerial Port

S3 Virge/DX/GX PCI/Intel82371AB USB Serial Port

10 Not used Not used

11 Intel Ether ExpressPro/100 PCI

Intel Ether Express Pro/100PCI

12 Mouse Mouse

13 Coprocessor Coprocessor

14 IDE port A IDE port A

15 NA NA

* In Plug and Play systems, these interrupts are typical but may vary byconfiguration. See the following paragraphs.

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1-14 Technical Information

DMA settings are given in Table 1-7.

Table 1-7 DMA Settings*

DMA Windows 95 System Windows NT 4.0 System

0 OPL3-Sax OPL3-Sax

1 OPL3-Sax OPL3-Sax

2 Floppy Disk Controller Floppy Disk Controller

3 Available Available

4 Cascade Cascade

5 Available Available

6 Available Available

7 Available Available

* In Plug and Play systems, these interrupts are typical but may vary byconfiguration. See the following paragraphs.

The following audio resources vary depending on which operating system or environmentthey run under (default based on shipping configurations):

� Base I/O address: 220-22f

� FM Synthesis address: 388-38B

� MPU-401 MIDI address: 330-331

The following information indicates the possible resources that a sound component canhave after third party devices have been added to the system:

� Joystick address: 201

� Base address: 220 to 250

� FM Synthesis address: 388

� MPU-401 MIDI address: 330

� Audio DMA: 0, 1, 3

� Audio IRQ: 5, 7, 9, 10

� MPU-401 MIDI IRQ: 5, 7, 9, 10

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Technical Information 1-15

Plug and Play

The system comes with a Plug and Play BIOS in support of Plug and Play technology. Plugand Play simplifies setup procedures for installing Plug and Play expansion boards. WithPlug and Play, adding a Plug and Play expansion board is done by turning off the system,installing the board, and turning on the system. There are no jumpers to set and no systemresource conflicts to resolve. Plug and Play automatically configures the board. (Some Plug

and Play devices may need to be jumpered if used in a system running the Windows NT

operating system.)

Chassis

The NetPC chassis is divided into two sheet-metal halves. The system has one 3.5-inchdrive slot for a hard drive and one add-in card slot, which accepts a half-length PCI card.The dimensions of the chassis are included in Table 1-16.

Power connections to the system board are carried through the riser card, which alsocontains the half-length PCI card slot.

PCI Local Bus

The 32-bit PCI bus is the primary I/O bus for the system. The PCI bus is a highly-integratedI/O interface that offers the highest performance local bus available for the Pentiumprocessor. The bus supports burst modes that send large chunks of data across the bus,allowing fast displays of high-resolution images.

The PCI bus operates at half the Pentium processor’s bus speed. The PCI bus supportsmemory transfer rates of up to 105 MB per second for reads and up to 120 MB per secondfor writes, depending on processor configuration.

The high-bandwidth PCI bus eliminates the data bottleneck found in traditional systems,maintains maximum performance at high clock speeds, and provides a clear upgrade path tofuture technologies.

PCI expansion slot connector pin assignments are provided in Appendix A.

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1-16 Technical Information

PCI/IDE Ports

The system board supports one high-performance PCI/IDE port (the primary channel for amaster/slave configuration), though the port is actually located on the riser card. The portsupports one or two devices in a master/slave setting configurable in BIOS Setup. Theprimary PCI/IDE port has an enhanced IDE interface that supports PIO Mode 4 deviceswith 16 MB per second 32-bit wide data transfers on the high-performance PCI local bus.The channel supports Ultra DMA/33. The installed hard disk drive is connected to theprimary PCI/IDE port with a two-connector cable. A second Ultra DMA/33 device can belogically added to the primary PCI/IDE channel, but in such a case, neither device shouldrun in Ultra DMA/33 mode because the length of the three-connector cable required for thisconfiguration would cause signal degradation.

NOTE: Physically, the chassis only has room forone hard disk drive.

Parallel Interface

The system has a 25-pin bi-directional parallel port on the system board. Port specificationsconform to the IBM-PC standards. The port supports Enhanced Capabilities Port (ECP)and Enhanced Parallel Port (EPP) modes for devices that require ECP or EPP protocols.The protocols allow high-speed bi-directional transfer over a parallel port and increaseparallel port functionality by supporting more devices.

The BIOS has automatic ISA printer port sensing that works with most devices. If theBIOS detects an ISA printer port mapped to the same address, the built-in printer port isdisabled. (Verify in the BIOS Setup that printer ports mapped to the same address areenabled or disabled appropriately.) The BIOS also sets the first parallel interface port itfinds as LPT1 and the second port it finds as LPT2. The interrupt is set at IRQ7 via theSetup utility. Software-selectable base addresses are 3BCh, 378h, and 278h.

Sets of I/O addresses and interrupts for the parallel port are given in Table 1-8. This is a listof all possible configurations; the parallel port uses only one set.

Table 1-8 Parallel Port Addresses and Interrupts

Starting I/O Address Interrupt Level Port

378 IRQ05 LPT1

278 IRQ05 LPT2

228 IRQ05 LPT3

378 IRQ07 LPT1

278 IRQ07 LPT2

228 IRQ07 LPT3

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Technical Information 1-17

NOTE: Any interrupts used for the built-inparallel port are not available for ISA parallelports.

Parallel interface signals are output through the system board 25-pin, D-subconnector. Theconnector is located at the rear of the system unit. Pin locations for the parallel interfaceconnector are given in Appendix A.

Serial Interface

The system has two 16C550 UART compatible serial ports (COM1 and COM2) integratedon the I/O controller. The serial ports support the standard RS-232C interface. The bufferedhigh-speed serial ports support transfer rates up to 115.2 KB. These ports allow theinstallation of high-speed serial devices for faster data transfer rates.

Sets of I/O addresses and interrupt levels for the two channels are given in Table 1-9 andTable 1-10. (Note that COM2 is disabled by default.) The interrupt levels are selectable viathe Setup utility and include IRQ3 and IRQ4. Software selectable base addresses are 3F8h,2F8h, 3E8h, and 2E8h. If serial ports are reconfigured to share an interrupt, verify that thesoftware and hardware added by users can share interrupts without problems.

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1-18 Technical Information

NOTE: Any interrupts used for the built-inserial ports are not available for ISA parallelports.

If serial ports share an interrupt, verify thathardware and software added to the system canshare these interrupts without problems.

Table 1-9 Serial Port 1 Addresses and Interrupts

Starting I/O Address Interrupt Level Port

3F8 IRQ04 COM1

3F8 IRQ03 COM1

3E8 IRQ04 COM3

3E8 IRQ03 COM3

Table 1-10 Serial Port 2 Addresses and Interrupts

Starting I/O Address Interrupt Level Port

3F8 IRQ04 COM1

2F8 IRQ03 COM2

3E8 IRQ04 COM3

3F8 IRQ03 COM1

2F8 IRQ04 COM2

3E8 IRQ03 COM3

See Section 2, “Setup and Operation,” for information on resetting the port through theSetup utility.

Serial interface specifications include:

� Baud rate up to 115.2 KB per second

� Word length 5, 6, 7, or 8 bits

� Stop bit 1, 1.5, or 2 bits

� Start bit 1 bit

� Parity bit 1 bit (odd parity or even parity).

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Technical Information 1-19

Serial interface signals are output through the system board 9-pin, D-subconnectors. Theconnectors are located at the rear of the system unit. Pin locations for the serial interfaceconnector are shown in Appendix A.

USB Interface

The Universal Serial Bus (USB) ports allow new Plug and Play serial devices to be addedwithout having to open the system. The devices may be plugged into a USB port. The USBdetermines system resources for each peripheral and assigns them without user intervention.With a hub and the proper cabling, up to 127 devices can be daisy chained to a singlecomputer. Boot support for a USB keyboard is present so the system can be booted with aUSB keyboard instead of a standard keyboard.

Video Interface

The system board features the S3 Trio 64 ViRGE/GX 3D accelerator chip with 2 MB ofvideo SGRAM soldered on the system board.

The video and graphics controller accelerates color space conversion and video upscaling todeliver exceptional graphics and high quality MPEG and video playback and truemultimedia functionality. MPEG is a compression/decompression standard developed by aprofessional video group called the Motion Picture Experts Group. MPEG produces full-screen, 30-frames-per-second, broadcast-quality digital video.

The graphics accelerator chip provides:

� Outstanding TV-quality video playback

� Accelerated multimedia and application performance

� Brilliant true color graphics

� Razor-sharp photo-realistic images

� Ultra-fast game action

� Texture mapping performance for 3D games, 3D Web browsing, 3Dpresentations, and other 3D applications.

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1-20 Technical Information

The default video mode is 800 by 600 pixels with 256 colors. The system also supports theresolutions, colors, and refresh rates listed in Table 1-11.

Table 1-11 Supported Resolutions, Colors, and Refresh Rates

Refresh Rate (Hz)

2-MB MemoryResolution (pixels)

4-Bit Color(16 colors)

8-Bit Color(256 colors)

15/16-Bit Color(32K/64K colors)

24-Bit Color(16M colors)

1600 x 1200 48.5*,60

1280 x 1024 43*,60,75,80 43*,60,75,85

1024 x 768 43*,60,70,75,85 43*,60,70,75,85 43*,60,70,75,85

800 x 600 56,60,72,75,85 56,60,72,75,85 56,60,72,75,85 56,60,72,75,85

640 x 480 60 60,70,72,75,85 60,72,75,85 60,72,75,85

* Interlaced

To take full advantage of the computer’s installed video board and extended graphics, usethe video driver that comes preinstalled on the system.

Integrated Audio

To support the increasing number of multimedia applications, a Yamaha OPL3-SA3 chip is

integrated on the system board. The chip provides 16-bit stereo, Sound Blaster Pro-compatible audio. System boards with audio provide a line out jack and microphone jack.

The sound system provides all the digital and analog mixing functions required for playingand recording audio on personal computers. Features include stereo analog-to-digital anddigital-to-analog converters, analog mixing, anti-aliasing and reconstruction filters, line andmicrophone level inputs, digital audio compression, and full digital control of all mixer andvolume control functions.

The sound system is standard and features the following:

� Yamaha OPL3-SA3 chip integrated on system board

� digital audio and analog mixing functions, including stereo analog-to-digital anddigital-to-analog converters, analog mixing, anti-aliasing and reconstructionfilters, line and microphone level inputs, digital audio compression, and full digitalcontrol of mixer and volume control functions

� Adlib, Sound Blaster Pro 2.0, Windows Sound System, and MPU-401compatibility.

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Technical Information 1-21

The Yamaha OPL3-SA3 includes a full Plug and Play interface. Each logical device isconfigured into the host environment using the Plug and Play configuration methodologies.The audio subsystem requires two DMA channels and one interrupt.

DISKETTE DRIVE SUPPORT

A diskette drive is not included in the system. However, the riser card contains a diskettedrive connector and controller. A diskette drive with its own power source can beconnected by a ribbon cable to the diskette drive connector on the riser card. You mustenable the diskette drive controller in BIOS Setup to use a diskette drive in the NetPCsystem (see “Setup Utility” in Section 2).

HARD DISK DRIVE

All systems ship with one internal 3 1/2-inch hard disk drive (1-inch high, thin-height)installed in the internal drive slot in the top half of the chassis. Drives are available in2.0-GB and 3.2-GB Western Digital models.

A two-connector hard disk drive IDE cable connects to the hard disk and the primaryconnector on the riser card. The riser card has one IDE/PCI interface connector (primaryonly) for connecting IDE storage devices such as hard disk drives. Logically, the connectorsupports up to two IDE devices. Physically, there is room for one hard disk in the chassis.

An optional second hard disk drive can be added to the primary channel if the cable isreplaced with a three-connector IDE cable. If an additional hard disk drive is added to theprimary IDE channel, configure both devices as non-Ultra DMA.

Use the “Storage Device Installation” procedures in Section 3 when replacing the hard disk.Connector locations are given in Appendix A. Jumper settings are given in Appendix B.Hard disk drive specifications are given in Table 1-17 and Table 1-18.

POWER SUPPLY

The power supply is mounted inside the top chassis. It supplies power to the system board,option board, hard disk, keyboard, and mouse. A fan inside the chassis provides systemventilation. The power supply provides 51 watts (rated). Connector locations are given inAppendix A.

The power supply connector differs from the standard NLX and ATX power supplyconnectors. Pin 18 of the PowerMate NetPC power supply is used for thermal fan speedcontrol and not for -5V.

WARNING: Do not use a standard NLX orATX power supply to operate the NetPC system,as this will cause the fan circuit to fail.

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1-22 Technical Information

The power supply supports remote power on/off. This means that the system board andriser card can turn off the system power through software control. Pin 14 of the powersupply connector lets the system board recognize a power supply that supports this “soft-off” feature.

To enable soft-off control in software, power management (PM) must be enabled in theoperating system. When the system BIOS receives the correct PM command from theoperating system, the BIOS turns off power to the computer. For example, in the Windows95 Start menu, the user selects Shutdown to turn off the power.

Depending on how “Restore On AC/Power Loss” is configured in the Setup utility (see“Boot Menu” in Section 2), if power to the computer is interrupted by a power outage or adisconnected power cord, when power resumes, the computer returns to the state it was inbefore the power interruption. The default CMOS setting for a power loss is “Last State.”

RISER CARD

The riser card serves as an interface between the system board and the network andbetween the system board and any installed PCI expansion board. The riser card contains anRJ-45-compatible LAN connector for connecting the system to an Ethernet network. Thecard also contains a PCI expansion slot for installing a half-length PCI expansion board. Theriser card connects to the system board through a 170-pin edge connector and alsocable-connects to the power supply to provide DC power to the NetPC system components.The riser card contains one primary IDE connector for the system’s hard disk and alsocontains a diskette drive connector. For more information on riser card features, seeTable 1-21. Connector pin assignments for the riser card are provided in Appendix B.

MOUSE

A Microsoft IntelliMouse is standard equipment for the system. This PS/2-compatiblemouse has two buttons and a cursor control button. The mouse has a self-cleaningmechanism that prevents a buildup of dust or lint around the mouse ball and trackingmechanism. The six-pin mouse cable connector plugs into the rear of the system. Mousespecifications are given in Table 1-14.

KEYBOARD

The PS/2-compatible keyboard is standard equipment for the system. The keyboardprovides a numeric keypad, separate cursor control keys, 12 function keys, and is capable ofup to 48 functions. Key status lamps on the keyboard include Num (Numeric) Lock, Caps(Capital) Lock, and Scroll Lock. The keyboard’s six-pin connector plugs into the rear of thesystem. Keyboard specifications are given in Table 1-15.

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SPECIFICATIONS

System specifications are found in Table 1-12 through Table 1-21.

Table 1-12 System Board Specifications

Feature Specification

System Board Intel CN430TX with integrated audio

Processor Pentium 166 MHz MMX, 200 MHz MMX

Cache Memory 32 KB of primary cache (16-KB data, 16-KB instruction) integrated in the processor256 KB of secondary cache system board

Flash ROM 2 Mb Flash ROM

Chip Set Intel 82430TX PCI chipset

I/O Controller PC87307 Super I/O controller

System Memory From 16 MB to 256 MB in two DIMM sockets on systemboard

Optional DIMMs 16-MB, 32-MB, 64-MB (as available), and 128-MB (asavailable); 168-pin, 64-bit non-parity DIMMs

Video Accelerator S3 ViRGE 2D/3D video/graphics accelerator

170-MHz RAMDAC, and clock synthesizer integrated ina single chip

S3 Streams Processor technology for video playback

Graphics Support 1280 by 1024 pixels, up to 256 colors 1024 by 768 pixels, up to 64K colors 800 by 600 pixels, up to 16M colors 640 by 480 pixels, up to 16M colors

Text 80 columns by 25 lines 132 columns by 25 lines 132 columns by 43 lines

Video Memory Video Memory 2 MB of video SGRAM

Audio Chip Yamaha OPL3-SA3

Battery Replaceable coin type battery

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Table 1-13 General Specifications

Feature Specification

Recommended OperatingEnvironment

Temperature: 50°F to 95°F (10°C to 35°C)Relative Humidity: 20% to 80%

Administrative Compliance UL 1950 - safetyCSA C22.2 No. 950-m89TUV EN60950: 1988FCC part 15, Subpart J, Class B - emissionsFCC part 68IEC 950 - safetyVDE 0871/6.78, Class B - emissions

Table 1-14 Mouse Specifications

Feature Specification

Mouse Microsoft IntelliMouse

Features 2-button with cursor movement wheel

X & Y encoder resolution: 400 PPI opto-mechanical

Wheel Resolution: zoom resolution 18 counts perrevolution

Operating Characteristics Vin = 115 V or 230 V as appropriate Ta = 25°

Thermal stabilization - 1 hour minimum

Physical Features Length: 4.53 inchesWidth at head: 2.25 inchesWidth at hips: 2.6 inchesHeight: 1.52 inchesWeight: 170 grams +/1 20 grams

Temperature Range Operating: 5° to 35° CStorage: -20° to 60° C

Table 1-15 Keyboard Specifications

Feature Specification

Keyboard Chicony KB-6923

Dimensions Width: 19.0 inches (48.3 cm)Depth: 8.4 inches (21.3 cm)Height: 1.6 inches (4.1 cm)

Weight 3.5 to 4.0 lb. (1.6 to 1.8 kg)

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Table 1-16 System Unit Specifications

Feature Specification

Dimensions Width (horizontal): 9.5 in (241 mm)Depth: 12.5 in (318 mm)Height (horizontal): 3.5 in (89 mm)

Weight Approximately 13.5 lb. (6.14 kg), dependent upon options

Expansion Board Slots One 32-bit PCI slot

Peripheral Interface (rear panel) RJ-45 LAN connectorPS/2-style keyboard connectorPS/2-style mouse connectorTwo RS-232C serial portsParallel printer portVGA monitor portTwo universal serial bus portsTwo audio connectors (line in, line out)

Front Panel Power buttonPower/Suspend state indicator lampHard disk drive busy indicator lampLAN activity lamp

Table 1-17 2.0-GB Hard Disk Drive Specifications

Feature Specification

Hard Disk Drive 2.0-GB Western Digital Caviar™ (WDAC22000-LLA)

Physical Configuration

Formatted CapacityNumber of DisksData SurfacesNumber of R/W Heads

2000 MB233

Maximum Data Rate fromMedia

114 Mbps (Megabits per second)

Bytes per Sector 512 (default)

Setup Geometry of Drive 3876 cyl x 16 heads x 3,907,008 sectors

Servo Type Embedded

Recording Method GCR 8,9 PRML

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Table 1-17 2.0-GB Hard Disk Drive Specifications

Feature Specification

Performance

Track to Track Seek(typical)

3.0 ms

Average Seek, Read/Write

11.5/13.5 ms

Maximum Seek, Read/Write

15.0/17.0 ms

Average Latency 5.8 ms

Rotation Speed 5200 RPM

Data Transfer Rate

Buffer to Disk (Mbits/s) 114 max

Buffer to Host(Mbytes/s)

16.6 max

Interleave 1: 1

Buffer Size 256 Kbytes

Power on to Ready (typical) 11 sec

Power on to Ready (max) 18 sec

Spindle Stop Time (typical) 6 sec

Start/Stop Cycles(minimum)

40,000

MTBF 350,000 hours

MTTR 10 minutes

Data Reliability < 1 unrecoverable error per 1013 bits read

Actuator Rotary voice coil

Interface 40-pin EIDE bus connector

Temperature (non-condensing) Operating: 5° to 55° C (41° to 131°F)Non-operating: -40° to 60°C (-40° to 138°F)

Humidity (non-condensing) Operating: 8% to 80% rh, 33°C (94.6°F)Non-operating: 5% to 95% rh, 33°C (94.6°F)

Atmospheric Pressure (Altitude) Operating: -1000 to 10,000 ft. (-300 to 3000 meters)Non-operating: -1000 to 40,000 ft. (-300 to 12,000 meters

Dimensions Height:1.0 inches (25.4 mm)Width: 4.0 inches (101.6 mm)Depth: 5.75 inches (146.1 mm)Weight: 1.1 LB (0.500 kg)

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Table 1-18 3.2-GB Hard Disk Drive Specifications

Feature Specification

Hard Disk Drive 3.2-GB Western Digital Caviar (WDAC33200-00LA)

Physical Configuration

Formatted CapacityNumber of DisksData SurfacesNumber of R/W Heads

3249 MB355

Maximum Data Rate fromMedia

114 Mbps (Megabits per second)

Bytes per Sector 512 (default)

Setup Geometry of Drive 6296 cyl x 16 heads x 6,346,368 sectors

Servo Type Embedded

Recording Method GCR 8,9 PRML

Performance

Track to Track Seek(typical)

3.0 ms

Average Seek, Read/Write

11.5/13.5 ms

Maximum Seek, Read/Write

15.0/17.0 ms

Average Latency 5.8 ms

Rotation Speed 5200 RPM

Data Transfer Rate

Buffer to Disk (Mbits/s) 114 max

Buffer to Host(Mbytes/s)

16.6 max

Interleave 1: 1

Buffer Size 256 Kbytes

Power on to Ready (typical) 11 sec

Power on to Ready (max) 18 sec

Spindle Stop Time (typical) 6 sec

Start/Stop Cycles(minimum)

40,000

MTBF 350,000 hours

MTTR 10 minutes

Data Reliability < 1 unrecoverable error per 1013 bits read

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Table 1-18 3.2-GB Hard Disk Drive Specifications

Feature Specification

Actuator Rotary voice coil

Interface 40-pin EIDE bus connector

Temperature (non-condensing) Operating: 5° to 55° C (41° to 131°F)Non-operating: -40° to 60°C (-40° to 138°F)

Humidity (non-condensing) Operating: 8% to 80% rh, 33°C (94.6°F)Non-operating: 5% to 95% rh, 33°C (94.6°F)

Atmospheric Pressure (Altitude) Operating: -1000 to 10,000 ft. (-300 to 3000 meters)Non-operating: -1000 to 40,000 ft. (-300 to 12,000 meters

Dimensions Height:1.0 inches (25.4 mm)Width: 4.0 inches (101.6 mm)Depth: 5.75 inches (146.1 mm)Weight: 1.1 lb (0.500 kg)

Table 1-19 Environmental Standards

Parameter Condition Specification

Temperature

Non-Operating -40 to +60°C; ∆T ≤ 20°C/hr

Operating +10 to +35°C; ∆T ≤ 10°C/hr

Humidity

Non-Operating 95% RH @ 25-30°C;∆RH ≤ 9%/hr, ∆T ≤ 5°C/hr

Shock

Operating 0.001 g2/Hz @ 5 Hz, sloping to 0.01 g2/Hz @ 20 Hz;0.01 g2/Hz from 20 to 500 Hz

Packaged 0.015g2/Hz from 10 to 40 Hz, sloping to0.00015g2/Hz @ 40 to 500 Hz

Vibration Non-operating 0.001 g2/Hz @ 5 Hz, sloping to 0.01 g2/Hz @ 20 Hz;0.01 g2/Hz from 20 to 500 Hz

Packaged 0.015g2/Hz from 10 to 40 Hz, sloping to0.00015g2/Hz @ 40 to 500 Hz

ESD, Operating ±1.0 to ±20 kV,air discharge

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Table 1-19 Environmental Standards

Parameter Condition Specification

AC Line

Line Volt/Freq. 90-132, 180-264 VAC; 47/63 Hz (switch-selectable)

Source Interrupt Power drop-out of 17ms

Surge 2.0 kV Unidirectional;3.0 kV Ringwave

Acoustical Noise Bystanderposition(1 meter)

32DBa Suspend38DBa Idle

Table 1-20 Power Supply Specifications

Feature Specification

Power Supply Form Factor CN430TX Net PC Open Frame

Operating Characteristics

Power 51 Watts (maximum) continuous for support of PFC

Efficiency ≥ 65% at full load

≥ 60% “Energy Star“ efficiency (18 Watts)

AC Line

Line Voltage Frequency 90-132, 180-264 VAC; 47/63 Hz

Source Interrupt Power drop-out of 17 ms

Surge 2.0 kV Unidirectional; 3.0 kV Ringwave

Voltage Output Regulation Mincurrent(amps)

Maxcurrent(amps)

Peakcurrent(amps)

+12 VDC+5 VDC+3.3 VDC

± 5%+ 5%/-4%±3%

0.11.00.0

1.512.06.0

3––

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Table 1-21 Riser Card Specifications

Feature Specification

Riser card Intel

Features NLX compatibleSupport Intel PRO100B LAN ControllerSupport for Ultra DMASupport for up to 10 MB/second 32-bit transfers on PCI busSupport for a total of two IDE devices; 40-pin connectorSupport for PIO mode 3 and mode 4PCI slot for half-length boardRJ-45 LAN connectorSystem board slot

Industry Standard Interface One PCI/IDE connector (for master and slave devices)Diskette drive connectorFan connector

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Section 2

Setup and Operation

This chapter contains information on setting up the PowerMate NetPC system and coversthe following topics:

� Site selection

� Installation

� Startup and shutdown

� Setup Utility

� Flash Utility

� NEC Auto Backup Utility

� LANDesk Client Manager

� NEC Select Install CD.

WARNING: Hazardous voltage, current, andenergy levels are present inside the computer.Access to the inside is restricted to qualified,NECCSD-trained personnel. See Chapter 5 forservicing and parts information.

SITE SELECTION

The computer is designed to operate reliably in a normal office environment. Make sure thesite is well ventilated, dust free, and away from heat sources. In addition, choose a siteaccording to the following criteria:

� Place the computer on a desktop or other raised, flat surface; do not put thecomputer on the floor.

� Place the computer near a grounded, three-pronged power outlet.

In the United States and Canada, use a NEMA5-15R outlet for 100-120 VAC or a NEMA 6-15R outlet for 200-240 VAC.

For other geographic regions, use a three-pronged power outlet applicable forthe electrical code of the region.

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� Make sure there is enough space around the computer for cooling and adequateair flow – about 3.93 in. (10 cm) clearance in back, 1.96 in.(5 cm) on each side,and 3.93 in. (10 cm) in front.

The computer has external vents for cooling and air flow (see the followingfigure). To ensure proper cooling of the computer, keep all vents clear ofobstructions.

To ensure adequate air flow and reduce the risk of overheating or fire, use thestand provided with the system for vertical (“tower”) placement of thecomputer.

Figure 2-1 Computer Vents

INSTALLATION

Install the computer according to the following procedures and safety standards:

� Check the voltage switch.

� Select the system orientation.

� Connect cables

� Prevent internal access.

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Technical Information 2-3

WARNING: Do not plug in the computerpower cable until you connect all other externalcables (for example, keyboard, mouse, monitor,and LAN).

The following sections provide installation guidelines and procedures.

CAUTION: The push-button on/off powerswitch on the front panel of the computer doesnot turn off the AC power. To remove ACpower from the computer, you must unplug theAC power cable from the power supply or thewall outlet.

Checking the Voltage Switch

A 51-watt (rated) power supply is integrated into the computer. The voltage ratings for thepower supply are provided in the following table.

Table 2-1 Power Supply Voltage Rating

Voltage Input Frequency (Hz) Current (Amps)

100-127 60 2

200-240 50 1.25

Before connecting the power cable to the back panel of the computer, make sure that thevoltage selector switch is set to the correct AC line source voltage for your region.

� For line voltages between 100 and 127 VAC, set the line voltage selector on thepower supply switch to 115V (115 VAC).

� For line voltages between 200 and 240 VAC, set the line voltage selector switchon the power supply to 230V (230 VAC).

Make sure that the correct voltage (115V or 230V) is visible on the switch (see thefollowing figure). If necessary, use a flat-head screwdriver to set the switch.

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2-4 Technical Information

Figure 2-2 Line Voltage Switch Selector

Selecting System Orientation

The computer is designed to sit in a horizontal or vertical position on a desktop or othersurface away from the floor. In the horizontal position, the computer supports standard15-inch monitors.

Figure 2-3 Horizontal Orientation

For vertical placement, use the stand provided in the computer shipping box.

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Technical Information 2-5

WARNING: To ensure stability, center the unitin the stand as shown in the following figure. Donot place the unit in the vertical position withoutthe stand. Damage to equipment and data mayresult if the computer accidentally tips over.

Figure 2-4 Vertical Orientation

Connecting Cables

The following figure shows the connector locations on the back of the computer forconnecting the keyboard, mouse, monitor, and power cables.

The figure also shows the locations for other device cables in case you are installingadditional hardware.

CAUTION: Turn off and unplug the computerbefore connecting any cables to the back of thecomputer. Equipment may be damaged if youconnect cables while the power is on. Plug in thepower cable only after all other device cableshave been connected.

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2-6 Technical Information

Figure 2-5 Rear Panel Connectors

Preventing Internal Access

To prevent access to the inside of the computer, install a padlock in the small padlock slotin the back of the system (see the following figure).

Figure 2-6 Chassis Security

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Technical Information 2-7

OPERATION

The following sections provide basic procedures for starting up and shutting down thecomputer.

Starting Up

Power on the system using the following steps.

1. Plug the monitor power cable into a grounded wall outlet.

2. Plug the computer’s power cable into the AC power-in connector on the backpanel of the computer and into a grounded wall outlet.

CAUTION: Ensure that the power serviceconnection is through a properly groundedoutlet.

NECCSD recommends that you plug thecomputer into a surge suppresser for protectionagainst sudden transient increases or decreases inelectrical power that could damage thecomputer’s power supply and result in loss ofdata.

If the computer does not turn on, press the power button on the front panel (seethe following figure). Use the lamps on the front panel to verify that the power,hard disk drive, and LAN connections are working as follows:

� Power-on (green)/Sleep mode (yellow)This LED indicates the operating status of the machine (see Table 2-2).

Table 2-2 Power LED Functions

Color State Function Notes

Off Off System is powereddown.

If AC is connected, systemshould respond to Wake-Upevents.

Green Continuous System is powered on. This is normal operation mode.

Yellow Continuous System is suspended. This is traditional sleep mode.

Green/Yellow

Blinking System is powered onwith a message waiting.

This feature requires a modemand software support.

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� Hard drive activity (green)This LED indicates that data is being read from or written to an IDE harddrive. For the LED to function properly, the IDE drive must be connected tothe onboard IDE controller on the riser card.

� LAN activity (green)This LED indicates that data is being read from or written to the network. Forthe LED to function properly, the network cable must be connected to theLAN controller on the riser card.

Figure 2-7 Front Panel Controls and Indicators

The power lamp lights green to indicate that the system is on. The NEC startup screenappears.

At the bottom of this screen, messages like the following appear:

Press <F2> key if you want to run Setup

Press ESC to display POST

NOTE: These messages are part of the system’sPower-On Self-Test (POST). The computer ischecking the hardware for any changes since thelast startup. If you want to see the messagesdisplayed during POST, press ESC. If you wantto go into the Setup Utility, press F2.

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Technical Information 2-9

One beep indicates that the system has successfully completed the power-on test. Afterabout five seconds, Windows starts up.

NOTE: If the system does not complete POST,press the power switch for approximately sixseconds to power down the system.

If a problem occurs, a series of beeps may sound. If this happens repeatedly after poweringon, power off the system and turn to Chapter 4, Solving System Problems. This chapterprovides some helpful hints on obvious system problems.

NOTE: If the system displays a messageindicating that system settings have changed, runSetup (see “Setup Utility”).

On PowerMate NetPC systems loaded with the Windows NT® 4.0 operating system, pressCtrl-Alt-Del when prompted on-screen to do so. The log-on box appears for entering apassword.

Shutting Down

Follow these steps to shut down (power off) the computer.

1. Save your work. See the documentation that comes with the application.

2. Exit the application program.

3. Make sure that the hard disk drive is not in use. A lit hard disk activity lampindicates that the drive is in use.

CAUTION: Wait until a program is finishedrunning before powering off the system.

Unless absolutely necessary, never power off thesystem when the system power lamp is yellow orwhen the hard disk activity lamp is lit.Information on the hard disk might be lost ordamaged.

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4. Press the Windows Start button, then point to and click “Shut Down.” Selecting“Shut Down” gives you several choices in the pop-up submenu. Select “Shutdown the computer,” then click the Yes button or press Enter to shut down thecomputer.

NOTE: A message appears informing you whenit is safe to turn off the system.

5. Turn off power to the monitor.

6. Power off the system by pressing the system unit power button.

This completes the system setup procedures. For information about using the Setup Utilityto set system parameters, see the following subsection.

SETUP UTILITY

The Setup utility program is used to configure the main components of the computer.

NOTE: The system ships from the factory withthe correct system parameters for theconfiguration. Unless you add optional hardware,you do not need to run Setup to operate thesystem. However, you might wish to run theSetup utility to set features that customize thesystem, such as security features.

System configuration information is stored in nonvolatile memory. A nonvolatile memorydevice retains its data when system power is turned off. Nonvolatile memory in the systemis stored in a complementary metal-oxide semiconductor (CMOS) chip backed up by abattery on the system board. The battery supplies continuous power to CMOS memory andmaintains configuration information when system power is off.

NOTE: NECCSD recommends that you printout or write down the current Setup parametersand store the information in a safe place. Thisallows you to restore the system to the currentparameters if you ever need to have the batteryreplaced.

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When to Use Setup

The Setup utility lets you view and set system parameters. Use the Setup utility program to:

� set the time and date.

� update or check system parameters when expansion options have been added orremoved.

� change or set power management features.

� correct a hardware discrepancy when the Power-On Self-Test (POST) displays anerror message and prompts you to run Setup.

� check the installation of optional memory by comparing the amount of memoryinstalled with the amount of memory displayed by Setup.

� change certain system operating parameters, such as boot device sequence andkeyboard parameters.

� configure system connections for peripherals, such as devices connected to theprinter port and serial ports.

� customize the system with security features such as passwords, virus checkreminder, and system backup reminder.

� set system parameters in the event that the CMOS battery has been replaced.

How to Start Setup

To start the Setup utility, follow these steps:

1. Turn on or reboot the system.

2. Press F2 after POST to start the Setup utility before the system boots up.

There is about five seconds in which to press F2 before the system boot continues.

Setup’s Main menu appears and looks similar to the following screen.

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Figure 2-8 Setup Main Menu

How to Use Setup

Use the keys shown on the bottom of the Setup menu to make your selections or exit thecurrent menu. The following table describes the navigation keys.

Table 2-3 Navigation Keys

Key Function

F1 Provides help for the parameter field beingdisplayed.

Esc Exits the menu.

Enter Executes Command or Selects submenu.

↓ or ↑ arrow keys Moves cursor up and down.

← or → arrow keys Selects next menu.

+ or – Selects parameter values in a menu.

F9 Loads the Default Configuration values forthis menu.

F10 Save and Exit.

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Main menu items preceded by > contain a submenu of selectable fields for setting systemparameters. To display a submenu, use the arrow keys to move the cursor to the submenuyou want. Then press Enter .

Main Menu

Choose the Main menu by selecting Main menu in the legend bar. Other Main menu optionsare available by selecting submenus.

NOTE: See “How to Start Setup” for a look ata typical Main menu screen.

Use the arrow keys to select one of the following Main menu options and press Enter toselect a submenu. Items with grayed-out text are not available. Explanations of each menuitem follow.

Displayed Information

The following information is displayed in the Main menu. These fields are read-only andcannot be changed:

� Processor type

� Processor speed

� Cache RAM

� Total Memory

� BIOS version.

Language

Selects the current language used by the BIOS. Use this field to select English (the default)or German.

System Time/Date

Use this menu to set the current time and date. The settings remain in memory even afterthe system power is turned off.

To set the time, enter the current hour, minute, and seconds in hh:mm:ss, 24-hour format.For example, type 13:30:00 for 1:30 P.M.

To set the date, enter the current month, day, and year in mm/dd/yyyy format. For example,type 11:30:1997 for November 30, 1997.

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Floppy Options

The parameters for this field (Diskette A:, Diskette B:, and Floppy Write Protect) are set to“Disabled” because the PowerMate NetPC contains no diskette drive.

NOTE: These parameter also appear inConfiguration mode as part of the BIOSrecovery procedure described in Appendix B. Donot change the floppy option settings unless youare recovering the system BIOS in Configurationmode

Primary IDE

The Primary IDE Master and Slave settings control the system’s hard disk drive.

The computer comes with the hard disk drive (drive C:) configured as the “Primary IDEMaster.” The system can support a maximum of two IDE drives (master and slave) on theprimary IDE channel. Menu choices include:

� Primary Master

� Primary Slave.

The default setting for existing installed Master devices is “Auto,” meaning that the systemautomatically detects the hard disk type and sets the remaining parameters. The defaultsetting for existing installed Slave devices is “None.”

If a hard disk drive that does not feature auto IDE type detection has been installed (or theIDE hard disk was formatted on another system with parameters different than thosereported by the drive), enter a parameter for each of the following fields.

CAUTION: When set to Auto Detected, theBIOS detects what the drive is capable of, notthe translation mechanism that was used toformat the drive.

If a drive is run in a mode other than the mode inwhich it was partitioned and formatted,unpredictable results may occur, including dataloss.

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� TypeUse this field to enter the hard disk drive type. The following options areavailable:

“Auto” automatically configures the device.

“User” prompts the user to fill in the remaining fields.

“None” indicates that no device is selected.

� CylindersEnter the number of cylinders.

� HeadsEnter the number of read/write heads.

� SectorsEnter the number of sectors per track.

� Maximum CapacityThis read-only field displays the capacity of the hard disk drive installed in thesystem.

� Multiple Sector TransfersEnter the number of sectors transferred per block. Choices include “Disabled” (nosectors chosen), “Standard” (one sector), 2, 4, 8, and 16 sectors.

� LBA Mode ControlWhen “Enabled” is selected, it causes logical block addressing to be used in placeof cylinders, heads, and sectors.

� Transfer ModeEnter the method for transferring the data between the hard disk drive and thesystem memory. The Setup menu only lists those options supported by the drive.Choices can include

Standard

Fast PIO 1, Fast PIO 2, Fast PIO 3, or Fast PIO 4

FPIO3 and Bus Mastering

FPIO 4 and Bus Mastering.

� Ultra DMA ModeThis field sets the Ultra DMA mode, which allows a faster read/write file transferrate (33 MB per second). Choices include Mode 0, Mode 1, and Mode 2. Thissetting should be disabled if an older hard disk drive is installed that is notsupported by Ultra DMA mode.

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Advanced Menu

Selecting “Advanced” from the Main menu displays a menu with the following options.

PnP O/S

The PnP field indicates if the computer’s operating system is configured to use Plug andPlay devices. Choose “Yes” if you are using a system that has Plug and Play. The default is“Yes” for Windows 95 systems. For systems without Plug and Play (such as Windows NT4.0), this field is set to “No.”

Reset Configuration Data

Use this setting to clear CMOS (by selecting “Yes” and rebooting) if the system parametersget corrupted. The default is “No.”

Memory Cache

Memory cache saves time for the CPU by holding data most recently accessed in regularmemory (dynamic RAM or DRAM) in a special storage area of static RAM (SRAM), whichis faster. Before accessing regular memory, the CPU first accesses the cache. If it does notfind the data it is looking for, it accesses the regular memory.

The default for the Memory Cache is “Enabled.” This field controls both the primary andsecondary caches. Setting the Memory Cache to “Disabled” will hurt performance, butmight be required when running programs that utilize software-timing loops and need to beslowed down to execute properly.

Memory Banks 0 and 1

The two Memory Bank fields are read only. They display the total amount of memory ineach DIMM bank.

Resource Configuration

� Memory ReservationUse this field to reserve specified blocks of upper memory for use by other ISAdevices. Select “Reserved” to choose a memory block. The default for each blockis “Available.”

The following list includes the available memory blocks:

C800-CBFF

CC00-CFFF

D000-D3FF

D400-D7FF

D800-DBFF

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DC00-DFFF

Memory HoleThe default setting for this parameter is “Disabled.” When set to “Enabled,”this parameter turns system RAM off to free address space for use with anoption card. When enabled, memory choices are “Conventional” or“Extended.” Either a 128-KB conventional memory hole (starting at 512 KB)or a 1-MB extended memory hole (starting at 15 MB) is created in systemRAM.

� IRQ ReservationUse this field to reserve specified IRQs for legacy ISA cards. Select “Reserved”to choose an IRQ. The default for each IRQ is “Available.” The following listincludes the available IRQs:

IRQ 3

IRQ 4

IRQ 5

IRQ 7

IRQ 10

IRQ 11

IRQ 15.

Peripheral Configuration

Adjustments must sometimes be made in the Setup Utility when peripheral devices areadded, removed or changed.

Use the fields in the following list to configure the system when making any peripheralconfiguration changes.

� Serial Ports A and BSelectable parameters for this field are “Disabled,” “Enabled,” and “Auto.” Thedefault setting for Serial Port A is “Enabled.” The default setting for Serial Port Bis “Disabled.” The serial ports can be auto detected by choosing “Auto.” The“Auto” parameter enables the serial device, but the BIOS does not place itsresources unless the “PnP OS” field described previously is set to “No.”

Use the Enabled setting if you want to choose a specific address for the serialport. The following options become available:

Base I/O addressAvailable addresses include “3F8h” (Serial Port A default), “2F8h” (SerialPort B default), “3E8h,” and “2E8h.”

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InterruptAvailable IRQs include “IRQ3” (Serial Port A default) and “IRQ4” (SerialPort B default).

NOTE: When an option is selected for oneserial port, that selection is not available for thesecond port.

� Parallel PortSelectable parameters for this field are Disabled, Enabled (default), and Auto. Theparallel port device can be auto detected by choosing Auto. When Auto isselected, the first free LPT port is assigned. Setting this field to Auto enables thedevice, but the BIOS does not place its resources unless the “PnP OS” fielddescribed previously is set to “No.”

Select Enabled if you want to choose a specific address. The following optionsbecome available:

ModeChoices include: “ECP” for setting the parallel port to the EnhancedCapabilities Port (ECP) mode, “Disabled,” “Output Only,” and“Bi-directional” (sets the parallel port to input/output mode only). The defaultsetting is “Bi-directional.”

Base I/O addressAvailable addresses include “378h” (the default), “278h,” and “228h.”

InterruptAvailable IRQs include “IRQ5” and “IRQ7” (the default).

DMA channelThis field appears only when the Mode option is set to “ECP”; it does notappear when the Mode option is set to bidirectional (the default) or the otherparameters. When Mode is set to ECP, DMA channel choices include“DMA3” (the default) and “DMA 1.”

� Floppy Disk ControllerThis field enables the diskette drive interface connector on the riser board. Thedefault setting is “Disabled.”

� IDE ControllerThe IDE Controller field enables the IDE interface connector on the riser board.Choices include “Enabled” (default) and “Disabled.”

� AudioThis field (“Enabled” by default) enables the audio system on the system board.Choose “Disabled” if an external audio card is installed.

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� LANThis field configures the LAN device. The default setting is “Enabled.”

� Legacy USB SupportThis field enables (the default ) or disables support for legacy Universal Serial Bus(USB) devices.

� Hardware MonitorThis field enables (the default) or disables the on-board hardware monitor device.

Keyboard Configuration

Use this field to adjust the following keyboard features:

� NumlockThis field controls whether the Num Lock key on the keyboard is “On” or “Off”at bootup. The default setting for this field is “Auto.”

� Key ClickThis field turns audible key click on or off. The default is “Disabled.”

� Keyboard Auto-Repeat RateThis field sets the number of times per second to repeat a keystroke when the keyis held down. Options include 2, 6, 10, 13.3, 18.5, 21.8, 26.7, or 30 clicks persecond. The default is “30.”

� Keyboard Auto-Repeat DelayThis field controls the speed characters repeat when a keyboard key is held down.The higher the number the faster the repeat. Options include 1/4, 1/2, 3/4, or 1second. The default is “1/2” second.

DMI Event Logging

This field keeps track of system events.

� Event logging CapacityFor example, space available.

� Event Logging ValidityFor example, valid.

� View DMI LogPress Enter to view the DMI log.

� Clear all DMI Event Logs“No” is the default; select “Yes” to clear logs.

� Event LoggingThe default setting for this field is “Enabled.”

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� Mark DMI Events As ReadPress Enter to mark DMI events.

Security Menu

The Security menu contains features that enable you to restrict access to the computer. TheSecurity menu contains the following fields.

User Password Is

This read-only field lets you determine whether a User Password has been set. This field canbe either “Clear” or “Set.” The default is “Clear” (no password has been set).

When both the User Password and Supervisor Password are enabled, only the SupervisorPassword gives you full access to all Setup fields.

Supervisor Password Is

This read-only field lets you determine whether a Supervisor Password has been set. Thisfield can be either “Clear” or “Set.” The default is “Clear” (no password has been set).

When both the User Password and Supervisor Password are Enabled, only the SupervisorPassword gives you full access to all Setup fields.

Set User or Supervisor Password

The password fields allow you to enable a user-level password or supervisor-level passwordduring POST and to enter Setup.

Use the following procedure to set a password.

1. Using the arrow keys, select Security from the menu bar. The Security menuappears.

2. Select “Set Supervisor Password” or “Set User Password” with the plus (+) orminus (-) keys.

NOTE: Once the Supervisor Password featureis enabled, the Setup Utility can only be accessedby entering the password.

3. With the password field selected, press Enter . Setup displays a dialog box with thefollowing prompts:

Enter new password: [ ]

Confirm new password: [ ]

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4. Type the password (passwords are not case sensitive) and press Enter . Reenterthe password and press Enter again.

5. Use the arrow keys to select Exit .

6. Select Exit Saving Changes. Press Enter .

7. At the prompt, to confirm exiting setup, press Enter . The password takes effectthe next time you power on the system. You must enter a password the next timeyou power on.

Clear User Password

Use this field to clear a User Password. To clear the password, highlight the field and pressEnter . Setup displays a confirmation window. Press Enter to clear the password. If you donot want to clear the password, highlight No in the confirmation window and press Enter .

User Setup Access

Use this field to prevent a user from accessing the Setup utility. The default setting is“Enabled,” which allows the user to access Setup. To prevent the user from accessingSetup, highlight the field and press Enter . Then highlight “Disabled” and press Enter again.

Using a Password

After you set the password in Setup and reboot the system, a password prompt appearseach time you power on the system.

To use the password, type the password at the password prompt and press Enter .

NOTE: For security, characters you enter donot appear on the screen. Enter the passwordcarefully.

If you enter the password incorrectly, the system does not boot. You have three chances toenter the correct password. After the third unsuccessful attempt, you must reboot thesystem and try again.

Dual password security provides two levels of password security. A supervisor passwordallows access to the system’s Setup utility for system configuration. A user password allowssystem boot-up only after the entry of a password.

Unattended Start

This field controls the point at which the user password is required. The Unattended Startfield can only be set if a user password is in effect.

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When this field is set to Disabled (the default setting), the user is prompted for thepassword before the system can boot. The text string prompt “Enter Password (1)” isdisplayed.

When this field is set to Enabled and a user password is set, the system boots and runs, butthe keyboard is locked. The user password must be entered to unlock it. The BIOS does notdisplay any prompt string.

Power Menu

Power management reduces the amount of energy used after specified periods of inactivity.The Power menu provides the choice of operating the system in a full-on state or a full-power reduction state when idle.

� Power ManagementThis field allows you to enable or disable the power management options.Selecting “Enabled” also allows you to further configure the Power Managementoptions.

� Inactivity TimerThis field sets the length of time before the computer powers down varioussystem devices. Choices for inactivity time periods include Off, 5, 10, 20 (thedefault), or 30 minutes, and 1 or 2 hours.

� Hard DriveWhen this field is enabled, the hard disk drive is powered down during periods ofinactivity. Choices include “Enabled”(default) and “Disabled.”

� VESA Video Power DownThis field enables you to set the video power down level of inactivity. Choicesinclude “Disabled,” “Sleep” (the most energy efficient setting), “Suspend,” and“Standby.” The default is “Standby.”

Boot Menu

The Boot menu allows you to configure the system’s boot process.

� Scan User Flash AreaThe field allows the BIOS to scan the Flash ROM. Selectable parameters for thisfield are Disabled and Enabled. The default is Disabled.

� Restore On AC/Power LossThis field enables you to decide whether the system automatically boots up orstays off after power is restored to the system (after an unexpected power loss).The default setting is “Last State,” which, after power is restored, returns thesystem to the power condition it was in prior to the power loss. “Power On”causes the system to automatically boot up after power restoration. Choose “StayOff” if you want the system to stay off.

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� On Modem RingThis field enables an external modem to work even when the system is in a powerreduction state. Choosing “Power On” (the default) restores the system to fullpower so it can receive a modem ring. Choose “Stay off” if you do not want fullpower restored on a modem ring.

� On LANThis field enables the system to be contacted via a LAN connection even when thesystem is in a power reduction state. Choosing “Power On” (default) restores thesystem to full power so the LAN connection can be made. Choose “Stay off” ifyou do not want full power restored.

� On PMEThis field controls how the system responds to a PCI Power Management Enable(PME) wake up event. The choices are “Power On” (the default) and “Stay Off.”

� Boot OrderThese fields allow you to set the order in which the system’s drives boot up. Thedefault order is:

Diskette drive

Hard disk

LANDesk® Service or network.

� Hard DriveThis field lists the bootable hard disk drives in the system as well as bootable ISAboards. Use this field to change the booting order.

� Boot Time Diagnostic screenWhen set to enabled, this field allows you to display the Diagnostic Screen duringboot up. The default setting is “Disabled.”

� Floppy CheckWhen set to “Enabled,” this field verifies the floppy type during boot up;“Disabled” (the default) speeds up the boot.

� Virus Check ReminderThis field displays a reminder message during boot up at preset intervals (daily,once a week, or once a month). The default setting is “Disabled.”

� System Backup ReminderThis field displays a reminder message during boot up at preset intervals (daily,once a week, or once a month). The default setting is “Disabled.”

� Fixed Disk Boot SectorThis field write protects the hard disk boot sector to protect against viruses. Yourchoices are “Normal” (the default) and “Write Protect.”

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Exit Menu

Selecting “Exit” from the menu bar displays the following exit options.

NOTE: Esc does not exit this menu. You mustselect one of the items from the menu to exit.

� Exit Saving ChangesChoose this option if you wish to save any changes made and exit the Setupprogram.

� Exit Discarding ChangesChoose this option if you wish to exit the program without saving any changesmade.

� Load Setup DefaultsChoose this option if you wish to load the original system BIOS default settings.

� Load Custom DefaultsChoose this option to load the custom defaults.

� Save Custom DefaultsChoose this option to save any changes as custom defaults. Normally, the BIOSreads the setup parameters from CMOS, but if the CMOS fails, the BIOS willread the custom defaults (if you set them). If not, the BIOS uses the factorydefault settings.

� Discard ChangesChoose this option if you wish to discard any changes made in the current session,but want to continue to enter new changes.

FLASH UTILITY

The system BIOS resides on a flash read only memory (ROM) chip in the system. The flashROM can be updated with a very simple procedure.

Performing an update is done with a BIOS flash diskette. The diskette contains the latestversion of the BIOS code. You can obtain the flash diskette from NECCSD or, if a modemis available, the latest BIOS can be downloaded from the NECCSD Bulletin Board Service(BBS). See “NECCSD Bulletin Board Service” in Chapter 4 for the procedure for loggingonto the BBS to download information.

Update the BIOS from the BIOS flash diskette by using a configuration server such asIntel’s LANDesk Configuration Manager or proceed as follows.

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NOTE: The following procedure requires thatyou connect an external diskette drive (with aseparate power supply) to the diskette driveconnector on the riser card.

1. Write down the Setup parameters currently set on the system.

2. Turn off the system.

3. Insert the flash diskette into drive A and turn on the system.

4. When the flash upgrade menu appears, choose “Update Flash Memory Area froma file.”

5. When the menu asks you to enter a path/filename, use the arrow keys to select the“.bio” file and press Enter .

6. The utility asks for a confirmation that you want to load the new flash intomemory. Select “Continue with Programming.”

7. After the upgrade completes, remove the upgrade diskette.

8. Reboot the system and start the Setup program. Press F9 to reset the BIOSdefaults. Then, use the copy of the Setup selections you made at the beginning ofthis procedure to set the parameters.

LANDESK CLIENT MANAGER

LANDesk Client Manager (LDCM) is a software program available on the NEC SelectInstall CD. LDCM uses the Desktop Management Interface (DMI) standard to managecomponents (network interface cards, memory, software applications) within a Client(local) or remote (workstation) PC system. It provides features for managing the resourcesof a local PC and can be used by system administrators to manage groups of computersystems.

See “NEC Select Install CD” for instructions on installing LANDesk Client Manager on theNetPC hard disk.

With Client Manager you can perform the following tasks:

� review system inventory of workstation hardware and software components

� view DMI-compliant component information

� troubleshoot

� receive notice of system events (for example, if the system is running low onmemory, you are notified of the potential problem)

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� detect changes to CPU, memory, and hard disk characteristics and alert you tothese changes

� transfer files to and from client workstations

� remotely reboot client workstations.

There are two main components of Client Manager: PC Health Indicator and Inventory.

PC Health Indicator

PC health indicator consists of three parts:

� Workstation management

� PC Health meter

� PC Health description.

Workstation Management

Client Manager sets up a connection to all the workstations running on the network toallow the administrator to monitor the functions of each workstation.

The monitoring is in real time so that if an unhealthy workstation is fixed, you can refreshthe screen to view the new correct PC health. You can also set the monitor to report onlyunhealthy workstations.

PC Health Meter

The PC Health meter is a traffic signal that provides a visual indicator of workstation health.

� A red light indicates that a critical system event has occurred. You are required tofix the problem immediately.

� A yellow light or noncritical system event requires that you monitor the situation.It may be a problem that could get worse and become a critical event.

� A green light indicates everything is working fine with the system.

PC Health Description

The description of PC health is determined by monitoring various system components forthreshold levels. Some of the components that are monitored include:

� drive space

� prediction of hard drive failure with automatic data backup (see “NEC AutoBackup Utility for further information)

� free virtual memory

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� temperatures

� power supplies

� chassis opened

� non-critical boot failure

� boot virus detection.

Once a threshold level has been passed on a workstation, you can request notification of theproblem and have it written into a log file.

Inventory

Client Manager Inventory views the hardware and software components of the workstation.The inventory consists of the following categories:

� workstation summary

� basic hardware

� drives

� memory

� audio

� keyboard/mouse

� video

� system resources

� I/O ports

� operating system

� network

� applications

� system files

� user information.

You can also view the current system configuration, edit user information, and create orrestore file snapshots.

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DMI

The Desktop Management Interface (DMI) is the industry-standard used to manage systemcomponents on the computer. The PowerMate NetPC uses this standard along withLANDesk Client Manager to ensure interoperability among different vendor’s computers.Examples of system components are network interface cards and software applications.System components provide a Management Information Format (MIF) file to be DMI-compliant. The information file describes component attributes that can be managed.

Client Manager can be used to “get” attribute information on system components. It canalso be used to “set” attribute values in real time.

More information on DMI is available on the World Wide Web at http://www.dmtf.org .

Monitoring Capabilities

The PowerMate NetPC computer has a chip (NEC MagicEye™ technology) mounted onthe system board that supports many new and advanced real-time monitoring capabilitiesused by DMI. This chip provides the following features:

� an integrated temperature sensor with configurable interrupt generation based onupper and lower temperature limits

� a power supply monitor with configurable interrupt generation based on upperand lower voltage limits

� chassis intrusion detection with interrupt generation capabilities.

To take advantage of these features, DMI has expanded its interface in the following areas:

� Interrupts can be enabled or disabled.

� High and low limits can be set and are displayed for temperature and powersupply voltages.

� Current readings are displayed for temperature, power supply voltages, andchassis state.

� Interrupts can be detected when “out of range” conditions occur. User promptsare displayed to alert the user to a potentially harmful condition.

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NEC AUTO BACKUP UTILITY

The NEC Auto Backup utility is a data management and backup program that operates inconjunction with LANDesk’s DMI and the Self-Monitoring Analysis and ReportingTechnology (S.M.A.R.T) Hard Drive instrumentation. If the S.M.A.R.T. drive identifies apotential problem, the NEC Auto Backup utility automatically invokes the CheyenneBackup program and backs up the entire file system to a user-selected backup device, suchas a Zip drive, network drive, or tape.

NEC Auto Backup can also do regularly-scheduled backups and scan files for virusesduring a backup operation.

NOTE: For the NEC Auto Backup utility towork, Cheyenne Backup must be preconfigured.See the NEC Auto Backup utility “Read Me” filefor information about Cheyenne Backup.

The NEC Auto Backup utility is available on the NEC Select Install CD. See “NEC SelectInstall CD” for instructions on installing the NEC Auto Backup utility on the NetPC harddisk.

NEC SELECT INSTALL CD

The system comes with an NEC Select Install compact disc (CD). This disc contains all thesystem software files. Use the NEC Select Install CD to download the operating system andapplication software from a hardware/software service platform, such as LANDeskConfiguration Manager (LCM). Should a problem occur that causes data loss or corruption,you can restore the system files using the NEC Select Install CD.

The Select Install CD installs all or part of the computer’s software in two phases:

� operating system (OS) restore program

� selective application restore program.

The OS restore phase allows you to install Windows 95 or Windows NT from the LCMCD-ROM reader. If you need to do a full restore, start with phase one.

Phase two, the Selective Application Restore program, takes place while the OS is runningand lets you choose the application software you want to install. Use phase two forinstalling selected applications from the LCM CD-ROM reader at any time.

Both the OS and application phases use easy-to-understand dialog boxes and screenmessages so you can smoothly proceed through the installation process.

The following sections explain how to use the NEC Select Install CD with LCM.

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Operating System Restore

OS Restore is the first phase of a full system installation. To perform an OS Restore, theSystem Administrator must create a service and download the operating system from theSelect Install CD in the LCM CD-ROM reader. The Client (user) completes the restoreprocess by selecting the service and running the OS Restore program on the PowerMateNetPC system.

Follow these steps to restore the original, factory-installed operating system using OSRestore.

1. Insert the NEC Select Install CD into the LCM CD-ROM reader.

2. Do a map connection to the CD-ROM reader.

� From the LCM desktop, double click My Computer and right click on theCD-ROM drive. (For example, right click E: if the LCM CD-ROM reader isdesignated as drive E.)

� In the popup menu, right click Sharing . The E:/Properties screen appears.

� In the Properties screen, click Shared As .

� Click the New Share button, then type a name in the Share Name field. (Forexample, type CD-ROM in the field.)

� Click OK. This returns you to the Properties screen.

3. Using universal naming code (UNC), set up a service on the LCM to run the OSRestore program (OSRESTOR.BAT).

� Click Start , then highlight Programs and select the Configuration ServiceManager program from the Intel LANDesk submenu.

The Configuration Service Manager Connect screen appears.

� Click the Connect button.

The Configuration Service Manager screen appears. This screen has four tabs:Services, Menus, Users, and Activity Log.

� Make sure the Services tab is selected, then click the New button. The ServiceWizard screen appears.

� Type a Service Definition name (maximum of 25 characters) in the ServiceDefinition field. For example, type netpc-1 in the field.

� Using the left mouse button, put a check mark in the “Setup applications andrun programs” box by clicking once in the box.

� Click the Next button.

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� In the Text and Description field, type in the service text that a user sees in theservice boot menu (maximum of 80 characters). For example, type NetPCSystem Setup .

Type any additional information in the optional Description of Service fieldthat you want displayed when the user highlights the service.

� Click the Next button. The Confirmation Message screen appears.

� Put a check mark in the “Show a confirmation message” box by clicking oncein the box. Then type the message in the text box.

If you do not want a Confirmation Message to appear, make sure the default“Do NOT show a confirmation message” box is checked.

� Click the Next button. The Setup Applications and Run Programs screenappears.

� Click the Add button. The Preparing for Application Setup/Run Programscreen appears.

� Put a check mark in the “Yes, the files are located on the ConfigurationServer” box by clicking once in the box.

� Using UNC, enter the full path and name for the CD-ROM OS Restoreprogram. For example,type \\LCM_0081\CD-ROM\OSRESTOR.BAT . (Ifnecessary, use the browse button to find the program.)

� Click OK.

The program you are running appears in the Setup Applications and RunPrograms screen.

� Click the Next button.

� Select the following optional settings:

Closing Message (type the message in the text box, then click Next)

Administrator’s Note (type the note in the text box, then click Next).

The Service Wizard Finish screen appears.

� Click the Finish button.

The new Service icon (in this example, “netpc-1”) appears in theConfiguration Service Manager screen.

If you click once on the icon, the Service properties appear on the right side ofthe screen.

� Add the new Service to a previously created menu that a user sees (forexample, NetPC Main Menu).

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Click the Menus tab.

Highlight the menu in the Available Menus list.

Click Edit .

In the Menu Editor screen, Available Service appears on the lower left, andDisplayed Services is on the lower right.

� In Available Service, highlight the new Service and click the Add button. Thisadds the service to the Displayed Services list.

� Click OK.

The new Service loads into the data base, and its icon appears in theConfiguration Service Manager screen in the Services window.

� Press the File pull down menu, then select Exit and click Yes.

NOTE: This completes the steps done by theSystem Administrator. The remaining steps aredone by the Client (user) on the PowerMateNetPC.

4. Turn on the NetPC. At the prompt, press the spacebar to remotely log onto theLCM.

5. Enter the User logon name and password.

An Intel screen for the previously defined LANDesk Configuration menu appearswith the new Service.

6. Highlight the Service name, then press Enter .

7. If a Confirmation Message window appears, click C to continue.

The Operating System Restore Welcome screen appears (see the followingfigure).

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Technical Information 2-33

Figure 2-9 Welcome Screen

8. Click Continue to continue (or Exit to exit the program).

A License Agreement screen appears with three options: Back, Reject, andAccept.

� The Back button returns you to the Welcome screen.

� The Reject button terminates the restoration process.

� The Accept button signals that you accept the terms of the license and allowsyou to continue.

9. Click Accept to continue.

The Restore Mode screen appears (see the following figure) with three options:Back, Auto, and Custom.

� The Back button returns you to the License Agreement screen.

� The Auto button selects a restore process designed for local PCs configuredwith CD-ROM readers.

WARNING: The Auto button does not functionin the PowerMate NetPC system. Do not pressthe Auto button. System failure can result.

� The Custom button selects a restore process for system administrators whowant control of restore functions in networking environments.

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2-34 Technical Information

10. Click Custom (instead of Auto ) on the Restore Mode screen so you do notpartition and format the hard disk before restoring the OS (see the followingfigure).

Figure 2-10 Restore Mode Screen

After you click Custom , a Partitioning the Hard Drive screen appears withoptions allowing you to retain the present partition structure (by selecting Skip )or partition the hard disk using FAT16 or FAT32 (by selecting Continue ).

WARNING: The Continue button does notfunction in the PowerMate NetPC system. Donot press the Continue button. System failure ordata corruption may result.

Figure 2-11 Partitioning the Hard Drive Screen

11. Click Skip (instead of Continue ) on the Partitioning the Hard Drive screen toretain the present partition structure on the hard disk.

The Format Mode screen appears with four options: Back, Exit, Quick, andFull.

� Click Back to return to the Partition Information screen.

� Click Exit to terminate the restore process.

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Technical Information 2-35

� Click Quick to do a quick hard disk format.

� Click Full to do a full hard disk format.

Figure 2-12 Format Mode Screen

After you click Quick or Full , the Installing Applications screen appears (see thefollowing figure), indicating the status of the restore process as the operatingsystem loads from the CD.

Figure 2-13 Installing Applications Screen

NOTE: The drivers and other softwarecomponents required for the operating systemare also loaded from the CD.

12. When the OS finishes loading, the Operating System Restore Completed screenappears. Remove the CD from the LCM CD tray.

13. Click Continue to reboot. Windows loads and sets up the system’s devices andenvironment.

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2-36 Technical Information

Selective Application Restore Program

After the operating system is up and running, the System Administrator can begin phasetwo, allowing installation of the applications associated with the OS. Use this process toreinstall selected applications at any time.

1. Place the Select Install CD in the LCM CD tray.

2. On the Client desktop, double click Network Neighborhood .

3. Double click Entire Network and do a map connection to the LCM CD-ROMreader.

4. Double click the selrest.exe program.

The NEC Selective Application Restore Program screen appears.

NOTE: Only the applications that work with thesystem’s OS appear in the Select Install Programscreen. For example, if the OS is Windows 95,but there are applications for both Windows 95and Windows NT 4.0 on the CD, only the driversrequired for Windows 95 appear.

Figure 2-14 Selective Application Restore Program Screen

5. Select the applications you want to install by double clicking the item box or line.A check mark appears in the box.

To deselect an item, double click it again so that the check mark disappears.

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Technical Information 2-37

NOTE: Items that appear grayed-out arealready installed on the system.

6. Click OK.

The application files reload sequentially, and a progress bar appears for eachapplication selected.

7. When all the applications have finished installing, remove the CD.

8. Click Restart Computer to reboot and ensure that the installation processcompletes successfully.

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Section 3

Option Installation

The PowerMate NetPC computer supports a variety of industry-standard and NECCSDexpansion options.

This section provides installation instructions for the following options:

� expansion boards

� DIMM memory module upgrade

� processor upgrade

� hard disk upgrade.

All options require that you remove the system cover and open the chassis. These internalaccess procedures are included in this section.

WARNING: Hazardous voltage, current, andenergy levels are present inside the computer.Access to the inside is restricted to qualified,NECCSD-trained personnel. See Section 5 forservicing and parts information.

General Rules

Follow these general rules when you install the system options.

� Turn off system power and unplug the power cable.

� Turn off and disconnect all peripherals.

� When handling boards or chips, touch the system frame to discharge static.

� Do not disassemble parts other than those specified in the procedure.

� All screws are Phillips-head unless otherwise specified.

� Label any cable connectors before disconnecting. Note where the connector goesand in what position it was installed.

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3-2 Option Installation

Safety Precautions

Observe safety rules when working inside the system and when handling computercomponents. Avoid electric shock or personal injury by observing the following warning.

WARNING: Before removing the system unitcover, turn off the power and unplug the systempower cable. Power is removed only when thepower cable is unplugged.

Static electricity and improper installation procedures can damage computer components.Protect computer components by following these safety instructions.

CAUTION: Electrostatic discharge can damagecomputer components. Discharge staticelectricity by touching a metal object beforeremoving the system unit cover.

� Avoid carpets in cool, dry areas. Leave boards and chips in their antistaticpackaging until they’re ready to be installed.

� Dissipate static electricity before handling any system components (boards, chips,and so on) by touching a grounded metal object, such as the system’s unpaintedmetal chassis.

If possible, use antistatic devices, such as wrist straps and floor mats (see thefollowing figure).

Figure 3-1 Antistatic Wrist Strap and Mat

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Option Installation 3-3

� Always hold a chip or board by its edges. Avoid touching the components on thechip or board.

� Take care when connecting or disconnecting cables. A damaged cable can cause ashort in the electrical circuit.

� When installing a cable, route the cable so it is not pinched by other componentsand is out of the path of the system unit cover.

� Prevent damage to the connectors by aligning connector pins before you connectthe cable.

Misaligned connector pins can cause damage to system components at power-on.

� When disconnecting a cable, always pull on the cable connector or strain-reliefloop, not on the cable itself.

Required Tools

The following tools are recommended for the procedures in this section:

� Small straight-blade screwdriver (to remove processor heatsink)

� Medium Phillips screwdriver (to remove chassis and hard drive screws)

� Antistatic mat (to protect static-sensitive components)

� Needle-nose pliers (for removing connectors and jumpers)

Figure 3-2 Required Tools

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3-4 Option Installation

Internal Access

The following sections describe how to remove the system unit cover, open and close thechassis, and replace the system unit cover.

Removing the System Unit Top Cover

Before installing optional hardware inside the computer, first remove the system unit topcover.

WARNING: Before removing the system unitcover, turn off the power and unplug the systempower cable. Power is removed only when thepower cable is unplugged.

1. Turn off and unplug the system.

2. Disconnect the keyboard, mouse, monitor, LAN, and any other external options(such as speakers or a printer) from the rear of the system unit.

CAUTION: Electrostatic discharge can damagecomputer components. Discharge staticelectricity by touching a metal object beforeremoving the system unit cover.

3. Place the computer in the desktop (horizontal) position. Holding the rear cornersof the top cover, lift up and slide the cover toward the front as shown in thefollowing figure.

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Option Installation 3-5

Figure 3-3 Removing the System Unit Top Cover

Opening the System Chassis

Open the system’s metal chassis as follows:

1. Remove the system unit cover as previously described.

2. Remove the front bezel by pressing down the two plastic tabs and pulling the tabsout of the slots in the chassis (see the following figure).

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3-6 Option Installation

Figure 3-4 Removing the Front Bezel

3. Remove the screws, six on top and three in front, securing the two halves of thechassis.

Figure 3-5 Locating System Chassis Screws

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Option Installation 3-7

4. Carefully separate the two halves of the chassis by raising the top unit until itseparates from the bottom.

The top unit contains the hard disk, fan, and power supply. The bottom unitcontains the system board and riser card.

5. Unplug the power supply cable from the connector on the riser card.

6. Unplug the hard disk data and power cables from their riser card connectors.

Closing the System Chassis

After installing the expansion board, memory module, processor, or hard disk upgradeoptions as described later in this chapter, close the chassis as follows.

1. Connect the hard disk data and power cables to the riser card.

2. Connect the power supply cable to the riser card.

3. Lower the top unit into position on the bottom unit.

4. Secure the two units with the nine screws, three in front and six on top.

5. Position the front bezel in place on the chassis, aligning the plastic tabs with thetwo slots.

6. Press in on the tabs until they lock into the slots. This secures the bezel on thechassis.

Figure 3-6 Separating the Chassis Top and Bottom

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3-8 Option Installation

Replacing the System Unit Top Cover

After installing the expansion board, memory module, processor upgrade, or hard diskupgrade options as described later in this chapter, close the chassis and replace the systemunit top cover as follows:

1. Close the chassis as previously described.

2. Position the system unit top cover over the chassis with its front edge about oneinch in front of the chassis (see Figure 3-7, A).

3. Holding the rear corners of the top cover, push down and slide the cover back soit aligns with the rear of the system.

Figure 3-7 Replacing the System Unit Cover

4. Reconnect all external peripherals.

5. Plug in the power cables.

Expansion Board

The system supports 32-bit, Plug and Play-compatible, Peripheral Component Interconnect(PCI) expansion boards.

You can install one PCI board in the system. The board’s Plug and Play capability allowsyou to install a board without changing any hardware settings. There are no system resourceconflicts to resolve. Plug and Play automatically configures the board for the system.

A.

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Option Installation 3-9

Installing an Expansion Board

To install an expansion board in the system, use the following steps.

1. Remove the system unit cover (see “Removing the System Unit Cover”).

2. Open the system chassis (see “Opening the System Chassis”).

3. Follow any preinstallation instructions that come with the expansion board (seethe expansion board documentation).

4. Remove the screw securing the expansion slot cover and retaining bracket (seeFigure 3-8, A). Set the screw and bracket aside for use in securing the expansionboard.

5. Remove the slot cover (see Figure 3-8, B). Save it to cover the slot again in casethe expansion board is removed.

CAUTION: A slot cover can damage the systemboard or any option board if it falls into thesystem. Take care to keep the slot cover fromfalling when removing the screw.

If the slot cover does fall into the unit, remove itbefore replacing the cover.

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3-10 Option Installation

Figure 3-8 Removing the Slot Cover and Retaining Bracket

6. Holding the board by its edges or its bracket, insert the board into the PCIexpansion slot connector on the riser card (see Figure 3-9, C).

Press the board firmly into the expansion slot connector. Gently rock theexpansion board from side to side to seat it in the connector.

7. Use the slot cover screw removed earlier to secure the expansion board andretaining bracket (see Figure 3-9, D).

B.

A.

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Option Installation 3-11

Figure 3-9 Installing an Expansion Board

8. Attach any signal cables required by the expansion board.

9. Close the chassis (see “Closing the System Chassis”).

10. Replace the system unit cover (see “Replacing the System Unit Cover”).

Removing an Expansion Board

To remove an expansion board, use the following steps.

1. Remove the system unit cover (see “Removing the System Unit Cover”).

2. Label and remove any cables connected to the board.

3. Remove the screw that secures the board to the support bracket. Set the screwand retaining bracket aside for use in securing the slot cover once the board isremoved.

4. Pull the board out of the expansion slot connector on the riser card. You mighthave to gently rock the board from side-to-side to release it from the connector.

5. Replace the slot cover removed when the expansion board was installed. Securethe cover and retaining bracket with the screw.

C.

D.

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3-12 Option Installation

6. Close the chassis (see “Closing the System Chassis”).

7. Replace the system unit cover (see “Replacing the System Unit Cover”).

DIMM Upgrade

Dual in-line memory module (DIMM) upgrades are installed into DIMM sockets on thesystem board. The system board provides two sockets for gold-plated DIMMs and supportsup to 256 MB of high-speed memory. The system supports 10- or 12-ns cycle SDRAMmodules in 8-, 16-, 32-, 64-, and 128-MB 64-bit, non-parity memory configurations.

To determine the memory you need to purchase for a memory upgrade, see “CheckingSystem Memory.”

Checking System Memory

If you do not know how much memory is installed in the system, check the amount by usingthe following procedure.

1. On the Windows 95 or Windows NT 4.0 desktop, point to My Computer andclick the right mouse button.

2. With the left mouse button, click Properties . The General tab shows the randomaccess memory (RAM). This is the amount of system memory in the computer.

In Windows 95, you can also find the amount of memory by selecting the Performance tab.

Removing a DIMM

If the memory configuration requires the removal of a module, use the following procedure.

CAUTION: Before opening the computer andbefore handling boards or memory modules,reduce static discharge by touching the system’smetal chassis.

1. Remove the system unit cover (see “Removing the System Unit Cover”).

2. Open the system chassis (see “Opening the System Chassis”).

3. Press the plastic clips at the outer edges of the DIMM socket away from thememory module. This ejects the DIMM from the socket.

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Figure 3-10 Removing a DIMM

Installing a DIMM

Install a memory module as follows.

1. Remove the system unit cover (see “Removing the System Unit Cover”).

2. Open the system chassis (see “Opening the System Chassis”).

3. If you need to remove a currently installed memory module, see “Removing aDIMM.”

CAUTION: Before you install a module, reducestatic discharge by touching the system's metalchassis.

4. Align the new module with the empty memory socket. Make sure the notches onthe module align with the keys in the socket.

5. Press the module firmly into the socket.

6. Make sure the locking clips at the ends of the module click closed.

7. Close the chassis (see “Closing the System Chassis”).

8. Replace the system unit cover (see “Replacing the System Unit Cover”).

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3-14 Option Installation

NOTE: If you find a discrepancy in the amountof memory displayed at the Power-On Self-Testor in Windows with the amount of memory thatyou installed, check that you installed thememory modules correctly.

Processor Upgrade

The zero-insertion force (ZIF) socket makes a processor upgrade easy. The ZIF socketaccepts pin-grid-array (PGA) processors, such as the primary processor or a nextgeneration processor.

CAUTION: Incorrect installation of theprocessor can damage the processor, systemboard, or both. Follow the installationinstructions carefully.

The system requires a heatsink on the processor.Verify that you have the correct heatsink for theprocessor being installed.

When upgrading the processor, first remove the processor currently installed in the system,then install the upgrade processor.

Removing the Processor

Remove the processor installed on the system board as follows.

1. Remove the system unit cover (see “Removing the System Unit Cover”).

2. Open the system chassis (see “Opening the System Chassis”).

3. Remove the heatsink bail as follows:

� Press down on the end of the bail (see Figure 3-11, B) to release tension.

� Using a small, straight blade screwdriver, pry the end of the bail off theretaining clip (see Figure 3-11, C).

4. Lift off the heatsink.

5. Pull the lever arm on the socket (see Figure 3-11, D) outward until it is free, thenlift the lever arm to release the processor (see Figure 3-11, A).

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Option Installation 3-15

CAUTION: Before picking up the processor,reduce static discharge by touching the metalframe of the system unit.

6. Lift the processor out of the socket (see Figure 3-11, A).

Figure 3-11 Releasing the Processor

7. Continue with the following procedure to install the new processor.

Installing an Upgrade Processor

To install a processor, proceed as follows.

1. Remove the processor currently in the system (see “Removing the Processor”).

CAUTION: Before picking up the processor,reduce static discharge by touching the metalframe of the system unit.

2. Align the notched corner of the processor with the pin 1 alignment corner in thesocket (see Figure 3-11, A). Insert the processor in the socket.

A

A

A

B

C D

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3-16 Option Installation

3. Swing the lever down to lock the processor in the socket.

CAUTION: Be sure to either reattach theheatsink used with the old processor or install theheatsink supplied with the new processor.

4. Lower the heatsink onto the processor.

5. Install the heatsink bail.

6. Check to see if the newly installed processor requires a system board jumperchange (see Appendix B, Setting System Board Jumpers).

7. Close the chassis (see “Closing the System Chassis”).

8. Replace the system unit cover (see “Replacing the System Unit Cover”).

Hard Disk Upgrade

The system contains one internal IDE hard disk as standard equipment. The hard disk isinstalled in the top half of the system chassis. The hard disk data and power cables connectto the riser card mounted in the bottom half of the chassis. The hard disk is configured as amaster device on the primary IDE channel.

To upgrade to another IDE hard disk, proceed as follows.

1. Remove the system unit cover (see “Removing the System Unit Cover” earlier inthis chapter).

2. Open the system unit chassis (see “Opening the System Unit Chassis” earlier inthis chapter).

3. Unplug the data and power cables from the hard disk installed in the top half ofthe chassis (see the following figure).

4. Remove the four screws securing the hard disk to the chassis.

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Option Installation 3-17

Figure 3-12 Removing the Hard Disk Screws and Cables

5. Remove the hard disk from the chassis.

6. Install the hard disk upgrade in the chassis using the four screws.

7. Connect the power and signal cables to the hard disk upgrade.

NOTE: Make sure the other end of the harddisk data cable is securely connected to the IDEconnector on the riser card (see the followingfigure).

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3-18 Option Installation

Figure 3-13 Hard Disk Cable Connections

8. Close the chassis (see “Closing the System Chassis”)

9. Replace the system unit cover (see “Replacing the System Unit Cover”).

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Section 4

Maintenance and Troubleshooting

This section provides information on maintaining and troubleshooting the PowerMateEnterprise NetPC computer. Also included in this section are the NECCSD servicetelephone numbers and procedures for replacing the CMOS battery.

� NECCSD service telephone numbers (see Table 4-1)

� online information access procedures

� maintenance procedures

� CMOS battery replacement procedures.

Table 4-1 NECCSD Service and Support Telephone Numbers

Service Telephone Number

To contact the NECCSD Technical SupportCenter (TSC):

In the U.S. and Canada, call 1 (800) 632-4565

To order spare parts (Dealers): Call 1 (800) 632-4565

To order spare parts (Customers): In the U.S., call 1 (800) 233-6321In Canada, call 1 (800) 727-2787

To contact Customer Service about service andcontract warranty issues:

Call 1 (888) 632-9128

To log onto the NECCSD Electronic BulletinBoard System (BBS) to download softwaredrivers and the latest BIOS for ROM flashing:

Call 1 (978) 635-4706

To contact the NECCSD Diskette FulfillmentCenter to order a diskette with software driversor the latest BIOS for ROM flashing:

Call 1 (800) 632-4565

For information about NECCSD products, callFaxFlashSM (use this automated service to havethe latest Technical Information Bulletins sentto your fax machine 24 hours a day):

In the U.S., 1 (888) 329-0088 1 (888) FAX-0088Outside the U.S., call 1 (978) 635-6090

To send technical questions over email: [email protected]

To fax technical questions to customer support: In the U.S., fax 1 (978) 635-4100

To access the NECCSD Web page: www.nec-computers.com

To access the NECCSD FTP site: ftp.neccsdeast.com

To purchase a new system or an option kitthrough NEC NOW, or to obtain sales literatureor option information:

Call 1 (888) 863-2669 1 (888) 8NEC-NOW

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4-2 Maintenance and Troubleshooting

ONLINE SERVICES

The following sections provide information on how to access the various online servicesavailable.

NECCSD FaxFlash Service

FaxFlashSM is a self-help, automated electronic information service for obtaining up-to-dateproduct application notes, installation procedures, troubleshooting tips, data sheets,technical information bulletins, illustrated parts lists, part numbers, and other informationabout your system.

Using a fax machine, you can obtain information from FaxFlash 24 hours a day, 7 days aweek. Simply call the FaxFlash number on your touch-tone telephone and order theinformation you want by following the voice prompts. FaxFlash automatically faxes theinformation to you.

If you are new to FaxFlash, first order one of the following catalogs. Each catalog lists theavailable documents and their document numbers. Current catalogs include:

� Catalog 1, Telephone Directory and information about Online Services.

� Catalog 3, Product specifications, warranty policy, UltraCare® guidelines, andsales information.

� Catalog 5, NEC ProServa™ and Express Server Systems technical supportinformation.

� Catalog 6, NEC Ready Systems technical support information.

� Catalog 7, NEC PowerMate Systems technical support information.

� Catalog 8, NEC Portable Systems (including Versa® Notebooks and MobileProHandheld Personal Computers) technical support information.

Technical support information includes BBS and FTP file listings, Illustrated PartsBreakdowns (IPB), part numbers, FAQ lists, and other documents specific to each product.

Order information from FaxFlash as follows:

1. Be sure that your fax machine or fax/modem is on. Have ready the documentnumber for the document you want, if you already know the number.

2. At your touch-tone telephone, enter 888-329-0088 (U.S. and Canada only).

For international use, enter the international long distance access number, the U.S.country code, and the U.S. telephone number (978-635-6090).

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Maintenance and Troubleshooting 4-3

3. Listen to the instructions provided by the voice prompts.

Press 1 if you do not want an introduction to FaxFlash. Follow the automatedinstructions for ordering your document or catalog.

Press 2 if you want an introduction to FaxFlash. Follow the automatedinstructions for ordering your catalog or document.

4. When prompted, enter your fax number and name.

For international use, first enter the international long distance access number(011), your country code, your area code or city code, then your fax number.

The information you request is automatically sent to your fax machine. Please wait for theordered document to arrive at your fax machine before calling to order more documents. IfFaxFlash attempts to send the second order before the first order is completed, the ordermay be canceled. After three tries, FaxFlash assumes that your line is busy and terminatesany further processing of the order.

NECCSD Bulletin Board System

With a fax/modem, the NECCSD Bulletin Board System (BBS) can be used to provide youwith the latest information on hardware and software. The BBS allows you to downloadfiles (video drivers, printer drivers, BIOS updates, etc.) for system enhancements andupgrades.

The BBS can also be accessed through the CompuServe online service.

Log onto the BBS as follows.

1. From the Windows desktop, click the Start button.

2. Point to Programs . Point to Accessories and then click Hyper Terminal .

3. Double click the Hypertrm icon. The Hyper Terminal program appears.

4. Follow the instructions on the screen to set up your modem. Click the HyperTerminal Help button for information about dialing a phone number.

If you need to select communications settings, check that the settings match thefollowing BBS parameters:

� Baud rate: select any baud rate that matches your modem

� Parity: none

� Data bits: 8

� Stop bits: 1

� Flow control: Xon/Xoff (select Hardware if using 14.4 Kbps or higher).

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4-4 Maintenance and Troubleshooting

5. Following the Hyper Terminal instructions, enter the BBS phone number1 (978) 635-4706. Your business phone system and/or location might require a9 or 1 prefix.

NOTE: The first time that you use the BBS,you are requested to provide information for anew user questionnaire.

6. Press Enter twice.

7. Enter your first name, last name, and password. Press Enter after each.

8. Follow the screen prompts until the Main Menu is displayed.

9. At the Main Menu, select J to join a conference. Select Conference 1 for thedesktop conference.

10. From the Main Menu, press F and Enter for the File menu.

11. At the File menu, select F for a list of downloadable files. Follow the prompts toselect a file for downloading.

CAUTION: Executable files automaticallyformat your diskette when you download filesfrom the BBS. Formatting destroys any data onthe diskette. Before you download files from theBBS, check that you do not have information onthe diskette that you need.

After completing the download of your file, log off the BBS as follows.

1. Press Enter (to continue).

2. Press G (command for Goodbye/Hangup).

3. Press Enter .

E-Mail/Fax Technical Support Services

The Technical Support Center offers technical support by E-mail over the Internet network.The Internet address is:

[email protected]

You can also fax technical questions to the Technical Support Service. The fax number is:

(978) 635-4100

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Maintenance and Troubleshooting 4-5

When using the E-mail or fax support service, you have access to support telephonenumbers, frequently asked questions, and drivers and upgrades for downloading.

You should provide as much specific information about your questions as possible. Also, ifyou are sending a fax, please include your voice telephone number and your fax numberwith the question. You will receive a response to your questions within one business day.

Internet

You can access the NECCSD Web site on the World Wide Web. You can do this through acommercial online service or through your Internet account. The NECCSD Web sitecontains:

� Products information for PowerMate and Ready desktops, Versa® notebooks,Express5800™ and ProServa™ Servers, NEC monitors, and more

� Service and Support information including Technical Support, CustomerSupport, Software Downloads, Reference Manuals, E-Mail, and Resellers Area

� About NEC, an introduction to Packard Bell NEC, Inc. and the NEC ComputerSystems Division (NECCSD)

� What’s Hot, all the latest, hottest news and information from NEC ComputerSystems Division

� How to Buy includes information on how to buy a computer from NEC throughits NEC NOW program.

To access the NECCSD Web site via the World Wide Web, enter the following InternetUniform Resource Locator (URL) through your service:

http://www.nec-computers.com

You can also use the Internet to access the NECCSD FTP (file transfer protocol) site todownload various files (video drivers, printer drivers, BIOS updates). The files areessentially the same files as on the NECCSD Bulletin Board System.

To access the NECCSD FTP site, enter the following Internet FTP address through yourservice:

ftp.neccsdeast.com

Once in the file menu, follow the prompts to choose and download the file(s) you want.

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4-6 Maintenance and Troubleshooting

MAINTENANCE

This subsection contains general information for cleaning and checking the system,keyboard, and monitor.

The system, keyboard, and monitor require cleaning and checking at least once a year, andmore often if operating in a dusty environment. No other scheduled maintenance orlubrication is required.

WARNING: Unplug all power cords beforeperforming any maintenance. Voltage is presentinside the system and monitor even after thepower is off. All voltage is removed only whenthe power cord is unplugged.

System Cleaning

Use the following procedure for cleaning the system.

1. Power off the system and unplug all power cables.

2. Wipe the outside of the system, keyboard, mouse, and monitor with a soft, cleancloth. Remove stains with a mild detergent. Do not use solvents or strong,abrasive cleaners on any part of the system.

3. Clean the monitor screen with a commercial monitor screen cleaning kit. As analternative, use a glass cleaner, then wipe with a clean lint-free cloth.

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Maintenance and Troubleshooting 4-7

Keyboard Cleaning

As necessary, inspect and clean the inside of the keyboard as follows.

1. Remove the twelve screws holding the keyboard enclosure together (seeFigure 4-1).

NOTE: The keyboard and cable together areconsidered a whole-unit, field-replaceableassembly. Therefore, disassembly of thekeyboard is necessary only when cleaning theinside.

Disassembly of the keyboard should be done onlyby qualified service technicians.

Figure 4-1 Removing the Keyboard Enclosure

2. Separate the two halves of the enclosure.

3. Clean the enclosure and keys with a damp cloth. A small, soft-bristle brush may beused to clean between the keys. Do not wet or dampen the keyboard’s printedcircuit board (PCB). If the PCB accidentally gets wet, thoroughly dry it beforereattaching the keyboard to the system unit.

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4-8 Maintenance and Troubleshooting

Mouse Cleaning

The mouse has a self-cleaning mechanism that prevents a buildup of dust or lint around themouse ball and tracking mechanism under normal conditions. Periodically, however, themouse ball must be cleaned. Use the following procedure to clean the mouse.

1. Unplug the mouse from the system.

2. Turn the mouse upside down and locate the mouse ball cover (see Figure 4-2).

3. Turn the ball cover counterclockwise and remove the cover.

Figure 4-2 Removing the Mouse Ball Cover

4. Turn the mouse over and remove the ball.

5. Clean the mouse as follows:

� Clean the mouse ball with tap water and a mild detergent, then dry it with alint-free cloth.

� Remove any dust and lint from the mouse socket.

6. Replace the mouse ball in its socket.

7. Replace the ball cover and turn it clockwise until it locks in place.

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Maintenance and Troubleshooting 4-9

TROUBLESHOOTING

This subsection provides information that helps isolate and repair system malfunctions at thefield level. Step-by-step instructions for diagnosing and solving system hardware problemsare provided.

If disassembly is required, see Section 5. Connector pin assignments are given inAppendix A. Jumper settings are given in Appendix B.

Diagnosing and Solving Problems

One beep indicates that the system has completed its POST test. If intermittent beepingoccurs, power off the system and try again. If the beeping persists, see Table 4-2. The tablesummarizes problems that may develop during system operation and lists (in sequentialorder) suggested corrective actions.

Table 4-2 Problems and Solutions

Problem Symptom Solution

No power Power lamp on computerstatus panel does not light.

1. Check that the power cord is pluggedinto the power socket on the computer.

Check that the other end of the cord isplugged into a live, properly groundedAC power outlet.

2. Check cable connections between thepower supply, and riser card.

3. Systematically eliminate possibleshorted PCBs by removing cables andexpansion boards.

4. Check the +5 and +12 power supplyvoltages (see Appendix A, “ConnectorPin Assignments”). Measure voltageswith the system board installed.

5. Replace the power supply.

6. Replace the system board.

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4-10 Maintenance and Troubleshooting

Table 4-2 Problems and Solutions

Problem Symptom Solution

Power supplymalfunction

Any of the following conditionscould occur:

Front panel lamps out, harddrive does not spin, monitorblank, interface ports notworking, and keyboard lampout and/or cannot input fromkeyboard.

1. Perform steps 1 through 4 listed inthis table under No Power.

2. Check power supply voltages.Voltages should be measured with aload on them (system board plugged in).See Appendix A for connector pinassignments and Section 1 for powersupply specifications.

3. Replace the power supply.

Operating systemdoes not boot

Intermittent beeping at power-on. Computer beeps more thanonce and is unable to completeboot-up.

1. Check system configuration (seeSection 2).

2. Check all jumper settings and verifythat drives are enabled (see appendicesand Section 2).

3. Reseat DIMMs and option boards intheir connectors. Inspect system boardfor dropped objects.

4. Remove option boards and reboot.

5. Replace system board.

“Invalid Configuration”message displayed.

1. Press F2 to run Setup and correct theparameters.

2. Replace the CMOS battery if the dateand time must be set each time thecomputer is powered on.

Computer halts during loadingsequence.

1. Power the computer off. Check forproper system jumper settings (seeAppendix B), then power-on thecomputer.

2. Check condition of selected bootloaddevice (network server or hard disk) forbad boot track or incorrect OS files.

3. Verify boot load device (networkserver or hard disk) is enabled in theBIOS Setup utility.

4. Use NEC Select Install CD to restoreOS files using the OS Restore program(see “NEC Select Install CD” inSection 2).

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Maintenance and Troubleshooting 4-11

Table 4-2 Problems and Solutions

Problem Symptom Solution

Diskette drive doesnot work

Lamp on diskette drive paneldoes not light when diskette isloaded.

1. Check power connection betweendiskette drive and its power source.

2. Check signal cable connectionbetween diskette drive and riser card.

3. Check condition of diskette drivesignal cable. Replace as necessary.

4. Check diskette drive jumpers.

5. Check power supply connected todiskette drive. Replace as necessary.

6. Replace diskette drive.

7. Replace riser card.

8. Replace system board.

Hard drivemalfunction

Hard drive lamp does not lightbut hard drive can beaccessed.

1. Check cable connection to hard diskbusy lamp on riser card.

Hard drive controller failuremessage displayed.

1. Check that the IDE port and harddrives are enabled in Setup.

Cannot access hard disk. 1. Check power connection betweenhard disk and power supply.

2. Check signal cable connectionbetween hard disk and riser card.

3. Check hard drive jumper settings.

4. Check condition of hard disk signalcable. Replace as necessary.

5. Check power supply.

6. Replace hard disk.

7. Replace riser card.

8. Replace system board.

Memorymalfunction

Total memory not recognized. 1. Reseat DIMMs.

2. Systematically swap DIMMs.

3. Check to see if the DIMMconfiguration is valid (see Section 3).

4. Replace DIMMs.

5. Replace system board.

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4-12 Maintenance and Troubleshooting

Table 4-2 Problems and Solutions

Problem Symptom Solution

Keyboard or mousemalfunction

Monitor has prompt, but cannotinput data.

1. Check that keyboard/mouse isplugged in.

2. Check password (see Section 2).

3. Disable password (see Section 2).

4. Replace keyboard (or mouse).

5. Replace system board.

Monitormalfunction

Unable to synchronize display. 1. Adjust the monitor’s synchronizationcontrols.

2. Check that the monitor’s resolutionmatches the video setting or the videodriver used (see Section 1).

3. Check that the utility is not selecting arefresh rate/resolution that is notsupported by the monitor.

4. Check that the driver used matchesthe capabilities of the built-in videocontroller and DRAM.

Wavy display. 1. Check that the computer and monitorare not near motors or electric fields.

Blank display. 1. Press any key or move the mouse toensure power management has notblanked the display.

2. Check that the monitor powerON/OFF switch is ON.

3. Check that the monitor cable isattached to the video connector at theback of the system.

4. Check cable connections between theAC power supply and monitor.

5. Adjust brightness and contrastcontrols on the monitor.

6. Check cable connections between themonitor connector and the systemboard.

7. Replace system board.

8. Replace monitor.

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Maintenance and Troubleshooting 4-13

Table 4-2 Problems and Solutions

Problem Symptom Solution

Network Error Bad data or no data whencommunicating.

1. Check connection of network cable toRJ-45 LAN connector on riser card.

2. Check that the LAN port is enabled.

3. Check condition of network cable.

4. Replace riser card.

I/O Device Error Bad data or no data whencommunicating.

1. Reseat PCI expansion board inexpansion slot on riser card.

2. Replace PCI expansion board.

3. Replace riser card.

4. Replace system board.

CommunicationError

Bad data or no data whencommunicating.

1. Check cable connections betweensystem board device port and device.

2. Check that the interface port isselected.

3. Test or replace the device andinterface cable (see the devicedocumentation for troubleshooting).

4. Replace the system board.

Replacing the CMOS Battery

Remove the 3-volt lithium battery from the system board as follows.

1. Turn off and unplug the system unit and any external options connected to thesystem.

CAUTION: Removing the battery from thesystem board causes the computer to lose systemconfiguration information. If possible, run Setupand record the system configuration settingsbefore removing the battery. Use thatinformation to restore the system after replacingthe battery.

2. Remove the system unit stand and cover as described in Section 3.

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4-14 Maintenance and Troubleshooting

3. Locate the battery and its socket on the system board (see Figure 4-3).

Figure 4-3 Locating the Battery

4. Use your fingers to carefully remove the battery from the battery socket on thesystem board (see Figure 4-4).

Figure 4-4 Removing the Battery

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Maintenance and Troubleshooting 4-15

WARNING: The battery can explode if it isincorrectly replaced or improperly discarded.Use only the same battery or an equivalent typerecommended by the manufacturer whenreplacing the battery.

Lithium acts as a catalyst when exposed to waterand causes spontaneous combustion on contact.Discard used batteries according to themanufacturer’s instructions.

5. With the positive (+) side facing up, press the new battery into the socket.

6. Replace the system unit cover and stand as described in Section 3.

7. Connect external peripherals and power cables.

8. Run Setup to reconfigure system parameters (see “Setup Utility” in Section 2).

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Section 5

Disassembly and Reassembly

This section describes how to safely remove and replace components in the PowerMateNetPC system. This section also contains a list of depot-replaceable parts.

WARNING: Access to the inside of the systemis restricted. This section is intended for qualifiedservice personnel trained by NECCSD fordisassembling and reassembling PowerMateNetPC hardware.

SAFETY PROCEDURES

Before attempting any of the procedures described in this section, do the following:

1. Unplug all power cords, including the system unit, monitor, and any peripherals.

2. Unplug all data cables, including telephone, network, and peripheral cables.

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5-2 Disassembly and Reassembly

In addition, observe the following safety guidelines and procedures:

� To avoid the risk of electric shock and processor overheating, never operate thecomputer with the chassis open.

� Beware of sharp pins and edges on some board and chassis parts.

CAUTION: This system contains electrostatic-sensitive components inside the chassis.

� The microprocessor and heat sink can be hot if the system has been running. Letthe heatsink cool before touching it.

� Always use appropriate protection (such as a wrist strap and floor mat) to preventelectrostatic discharge damage to static-sensitive components.

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Disassembly and Reassembly 5-3

RECOMMENDED TOOLS

The following tools are recommended for the procedures in this section:

� Small straight-blade screwdriver (to remove the processor heatsink)

� Medium straight-blade screwdriver (to remove the EMI shield)

� Medium Phillips screwdriver (to remove the chassis and hard drive screws)

� Antistatic mat (to protect static-sensitive components)

� Needle-nose pliers (for removing connectors and jumpers)

REMOVAL AND REPLACEMENT

This subsection contains removal and replacement procedures for the parts listed in thefollowing table.

Table 5-1 Parts Removal and Replacement

Part to be Removed Page Number

System Unit Top Cover 5-4

Front Bezel 5-6

Battery 5-7

EMI Shield 5-8

EMI Clip (Riser Card) 5-10

Fan 5-11

Hard Disk Drive 5-13

Memory 5-15

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5-4 Disassembly and Reassembly

Table 5-1 Parts Removal and Replacement

Part to be Removed Page Number

System Board 5-16

PCI Card 5-19

Side Covers 5-21

Bottom Cover 5-22

Power Supply/Fan/Top Chassis 5-24

Processor 5-27

Riser Card 5-29

System Unit Top Cover

This subsection describes how to remove and replace the system unit top cover.

Removal

To remove the system unit top cover, proceed as follows:

1. Turn off system unit and all connected peripheral devices.

2. Unplug the system unit power cord and disconnect all peripheral cables connectedto the system.

3. Position the system unit horizontally with the power button facing up.

4. Place your hands around the rear corners of the unit.

5. Lift up the system unit top cover approximately a half-inch and slide the covertoward you (see Figure 5-1).

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Disassembly and Reassembly 5-5

Figure 5-1 Removing the System Unit Top Cover

Replacement

To replace the system unit top cover, proceed as follows:

1. Complete steps 1 through 5 in the previous subsection.

2. Place the cover on top of the chassis with the front edge slightly forward (seeFigure 5-2, A).

3. Place your hands on the rear corners of top cover and push down and back toslide the cover into position.

4. Connect the power cord and peripheral cables to the system.

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5-6 Disassembly and Reassembly

Figure 5-2 Replacing the System Unit Top Cover

Front Bezel

This subsection describes how to remove and replace the front bezel.

Removal

To remove the front bezel, proceed as follows:

1. Turn off the system unit and all connected peripheral devices.

2. Unplug the system unit power cord and disconnect all peripheral cables connectedto the system.

3. Position the system unit horizontally with the power button facing up.

4. Remove the system unit top cover (see “System Unit Top Cover”).

5. Press down on the locking tabs and tilt front bezel outward (see Figure 5-3).

6. Lift the bezel up and away from the chassis.

A.

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Disassembly and Reassembly 5-7

Figure 5-3 Removing the Front Bezel

Replacement

To replace the front bezel, proceed as follows:

1. Complete steps 1 through 6 in the previous subsection.

2. Insert the bottom edge of the front bezel into the bottom cover.

3. Tilt the front bezel up until the two locking tabs pop into place in the chassis slots.

Battery

This subsection describes how to replace the CMOS battery.

WARNING: The battery can explode if it isincorrectly replaced. Replace the battery onlywith the same or equivalent type recommendedby the equipment manufacturer. Discard usedbatteries according to manufacturer’sinstructions.

To remove the battery, proceed as follows:

1. Turn off the system and disconnect the power cord and all peripheral cablesconnected to the system.

2. Remove the system unit top cover (see “System Unit Top Cover”).

3. Remove the front bezel (see “Front Bezel”).

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5-8 Disassembly and Reassembly

4. Separate the two halves of the chassis (see “Opening the System Chassis” inSection 3).

5. Remove the battery with a small straight-blade screwdriver (see Figure 5-4).

Figure 5-4 Removing the Battery

6. Replace the battery with a Panasonic CR2032 or equivalent type.

7. Reattach the top and bottom halves of the chassis (see “Closing the SystemChassis” in Section 3).

8. Replace the front bezel (see “Front Bezel”).

9. Replace the system unit top cover (see “System Unit Top Cover”).

10. Conect the power cord and monitor and peripheral cables.

EMI Shield

This subsection describes how to remove and replace the EMI shield.

Removal

To remove the EMI shield, proceed as follows:

1. Turn off the system and disconnect the power cord and all peripheral cablesconnected to the system.

2. Remove the system unit top cover (see “System Unit Top Cover”).

3. Remove the front bezel (see “Front Bezel”).

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Disassembly and Reassembly 5-9

4. Separate the two halves of the chassis (see “Opening the System Chassis” inSection 3).

5. Remove the system board and riser card (see “System Board and Riser Card”).

6. Using a medium straight-blade screwdriver, pry under the EMI shield andfree the shield (see Figure 5-5, B).

7. Swing the EMI shield out and disengage it from the tabs at the top (seeFigure 5-5, A).

Figure 5-5 Removing the EMI Shield

Replacement

To replace the EMI shield, proceed as follows:

1. Complete steps 1 through 7 in the previous subsection.

2. Insert the EMI shield under the two tabs at the top-left side (see Figure 5-5, A).

3. Swing the EMI shield in and engage the four tabs at the bottom (seeFigure 5-5, B).

4. Reinstall the system board and riser card (see “System Board and Riser Card”).

5. Reattach the top and bottom halves of the chassis (see “Closing the SystemChassis” in Section 3).

B.

A.

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5-10 Disassembly and Reassembly

6. Replace the front bezel (see “Front Bezel”).

7. Replace the system unit top cover (see “System Unit Top Cover”).

8. Connect the power cord and monitor and peripheral cables.

EMI Clip (Riser Card)

This subsection describes how to remove and replace the EMI clip.

Removal

To remove the EMI clip, proceed as follows:

1. Turn off the system and disconnect the power cord and all peripheral cablesconnected to the system.

2. Remove the system unit top cover (see “System Unit Top Cover”).

3. Remove the front bezel (see “Front Bezel”).

4. Separate the two halves of the chassis (see “Opening the System Chassis” inSection 3).

5. Remove the system board and riser card (see “System Board” and “Riser Card”).

6. Pry the clip (see Figure 5-6) off the riser card. Save the clip for reinstallation.

Replacement

To replace the EMI clip, proceed as follows:

1. Complete steps 1 through 6 in the previous subsection.

2. Locate the solder pad and hole in the end of the riser card closest to the networkconnector.

3. Slide the clip on the solder pad onto the riser card until the dimple on the clipengages in the hole in the riser card (see Figure 5-6).

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Disassembly and Reassembly 5-11

Figure 5-6 Installing the EMI Clip on the Riser Card

4. Reinstall the system board and riser card (see “System Board” and “Riser Card”).

5. Reattach the top and bottom halves of the chassis (see “Closing the SystemChassis” in Section 3).

6. Replace the front bezel (see “Front Bezel”).

7. Replace the system unit top cover (see “System Unit Top Cover”).

8. Connect the power cord and monitor and peripheral cables.

Fan

This subsection describes how to remove and replace the fan.

Removal

To remove the fan, proceed as follows:

1. Turn off the system and disconnect the power cord and all peripheral cablesconnected to the system.

2. Remove the system unit top cover (see “System Unit Top Cover”).

3. Remove the front bezel (see “Front Bezel”).

4. Separate the two halves of the chassis (see “Opening the System Chassis” inSection 3).

5. Disconnect the fan power connector on the riser card (see Figure 5-7, A).

6. From the inside of the chassis, press the center of the fan rivets to pop out theheads (see Figure 5-7, B).

7. Pry out the rivet heads and remove the rivets (see Figure 5-7, C).

8. Remove the fan cable from the cable tie (see Figure 5-7, D).

9. Lift out the fan.

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5-12 Disassembly and Reassembly

Figure 5-7 Removing the Fan

Replacement

To replace the fan, proceed as follows:

1. Complete steps 1 through 9 in the previous subsection.

2. Place the fan in the chassis.

3. Connect the fan power connector on the riser card (see Figure 5-7, A).

4. Install the plastic rivets in the fan. Press on the rivet heads to lock the rivets.

5. Insert the fan power cable in the cable tie (see Figure 5-7, D).

6. Reattach the top and bottom halves of the chassis (see “Closing the SystemChassis” in Section 3).

7. Replace the front bezel (see “Front Bezel”).

8. Replace the system unit top cover (see “System Unit Top Cover”).

9. Connect the power cord and monitor and peripheral cables.

B.

C.D.

A.

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Disassembly and Reassembly 5-13

Hard Disk Drive

This subsection describes how to remove and replace the hard disk drive.

Removal

To remove the hard disk drive, proceed as follows:

1. Turn off the system and disconnect the power cord and all peripheral cablesconnected to the system.

2. Remove the system unit top cover (see “System Unit Top Cover”).

3. Remove the front bezel (see “Front Bezel”).

4. Separate the two halves of the chassis (see “Opening the System Chassis” inSection 3).

5. Unplug the power and IDE cables connected to the hard disk (see Figure 5-8).

6. Remove the four screws attaching the hard disk to the drive chassis.

7. Lift out the hard disk.

Figure 5-8 Removing the Hard Disk Drive

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5-14 Disassembly and Reassembly

Replacement

To replace the hard disk drive, proceed as follows:

1. Complete steps 1 through 7 in the previous subsection.

2. Install the hard disk in the drive chassis with the four screws.

3. Attach the power connector from the power supply to the hard disk powerconnector.

4. Attach the IDE cable to the data connector on the hard disk and the IDEconnector on the riser card (see Figure 5-9).

Figure 5-9 Connecting the IDE Cable to the Hard Disk and Riser Card

5. Reattach the top and bottom halves of the chassis (see “Closing the SystemChassis” in Section 3).

6. Replace the front bezel (see “Front Bezel”).

7. Replace the system unit top cover (see “System Unit Top Cover”).

8. Connect the power cord and monitor and peripheral cables.

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Disassembly and Reassembly 5-15

Memory

This subsection describes how to remove and replace DIMM memory modules.

Removal

To remove a DIMM module, proceed as follows:

1. Turn off the system and disconnect the power cord and all peripheral cablesconnected to the system.

2. Remove the system unit top cover (see “System Unit Top Cover”).

3. Remove the front bezel (see “Front Bezel”).

4. Separate the two halves of the chassis (see “Opening the System Chassis” inSection 3).

5. Disengage the latches on the DIMM socket (see Figure 5-10).

6. Lift out the DIMM module.

7. Return the latches to upright position to avoid interference with othercomponents.

Figure 5-10 Removing a Memory Module (DIMM)

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5-16 Disassembly and Reassembly

WARNING: The microprocessor and heat sinkcan be hot if the system has been running. Letthe heatsink cool before touching it.

Replacement

To replace a DIMM module, proceed as follows:

1. Complete steps 1 through 4 in the previous subsection.

2. Disengage the latches on an empty DIMM socket.

3. Insert the DIMM into the socket. The latches pop up when the DIMM is fullyseated.

4. Reattach the top and bottom halves of the chassis (see “Closing the SystemChassis” in Section 3).

5. Replace the front bezel (see “Front Bezel”).

6. Replace the system unit top cover (see “System Unit Top Cover”).

7. Connect the power cord and monitor and peripheral cables.

System Board

This subsection describes how to remove and replace the system board.

Removal

To remove the system board, proceed as follows:

1. Turn off the system and disconnect the power cord and all peripheral cablesconnected to the system.

2. Remove the system unit top cover (see “System Unit Top Cover”).

3. Remove the front bezel (see “Front Bezel”).

4. Separate the two halves of the chassis (see “Opening the System Chassis” inSection 3).

5. Disconnect the fan, power, and IDE connectors (see Figure 5-11).

6. Remove the six screws attaching the system board to the bottom chassis (seeFigure 5-11).

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Disassembly and Reassembly 5-17

Figure 5-11 Removing the System Board Screws and Riser Card Cables

7. Remove the three rivets attaching the riser card to the side of the chassis (seeFigure 5-12, A).

Figure 5-12 Removing the Plastic Rivets on the Riser Card

8. Pull the system board away from the EMI shield (see Figure 5-13, A).

9. Tilt the system board until the riser card clears the lip of the chassis (seeFigure 5-13, B).

A.

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5-18 Disassembly and Reassembly

10. Lift the system board and riser card out of the chassis (see Figure 5-13).

Figure 5-13 Removing the System Board and Riser Card

10. Separate the riser card from the system board (see Figure 5-14).

Figure 5-14 Separating the System Board and Riser Card

A.

B.

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Disassembly and Reassembly 5-19

Replacement

To replace the system board, proceed as follows:

1. Complete steps 1 through 11 in the previous subsection.

2. Connect the system board and riser card.

3. Place the system board and riser card assembly in the chassis.

4. Attach the system board to the chassis with the six screws.

5. Attach the riser card to the chassis with the three plastic rivets.

6. Attach the IDE, main power, and fan power cables to the riser card.

7. Reattach the top and bottom halves of the chassis (see “Closing the SystemChassis” in Section 3).

8. Replace the front bezel (see “Front Bezel”).

9. Replace the system unit top cover (see “System Unit Top Cover”).

10. Connect the power cord and monitor and peripheral cables.

PCI Card

This subsection describes how to install a PCI expansion board.

CAUTION: Only use half-length or smaller PCIboards. Full-length boards do not fit in thesystem.

To remove the system board, proceed as follows:

1. Turn off the system and disconnect the power cord and all peripheral cablesconnected to the system.

2. Remove the system unit top cover (see “System Unit Top Cover”).

3. Remove the front bezel (see “Front Bezel”).

4. Separate the two halves of the chassis (see “Opening the System Chassis” inSection 3).

5. Remove retaining bracket (see Figure 5-15, A).

Save the bracket and screw for use in securing the expansion board.

6. Remove filler panel (see Figure 5-15, B).

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5-20 Disassembly and Reassembly

Figure 5-15 Removing the Retaining Bracket and Filler Panel

7. Install PCI card (see Figure 5-16, C).

8. Reinstall retaining bracket with the screw(see Figure 5-16, D).

9. Reattach the top and bottom halves of the chassis (see “Closing the SystemChassis” in Section 3).

10. Replace the front bezel (see “Front Bezel”).

11. Replace the system unit top cover (see “System Unit Top Cover”).

12. Connect the power cord and monitor and peripheral cables.

B.

A.

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Disassembly and Reassembly 5-21

Figure 5-16 Installing the PCI Card and Bracket

Side Covers

This subsection describes how to remove and replace the left and right side covers.

Removal

To remove the left and right side covers, proceed as follows:

1. Turn off the system and disconnect the power cord and all peripheral cablesconnected to the system.

2. Remove the system unit top cover (see “System Unit Top Cover”).

3. Press the locking tabs and bow the side cover(s) out as shown in Figure 5-17.

4. Lift out the side cover(s).

C.

D.

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5-22 Disassembly and Reassembly

Figure 5-17 Removing the Side Covers

Replacement

To replace the left and right side covers, proceed as follows:

1. Complete steps 1 and 4 in the previous subsection.

2. Insert the bottom edge of the side cover(s) into the bottom cover.

3. Bow in the side cover(s) until the two locking tabs engage.

4. Replace the system unit top cover (see “System Unit Top Cover”).

5. Connect the power cord and monitor and peripheral cables.

Bottom Cover

This subsection describes how to remove and replace the bottom cover.

Removal

To remove the bottom cover, proceed as follows:

1. Turn off the system and disconnect the power cord and all peripheral cablesconnected to the system.

2. Remove the system unit top cover (see “System Unit Top Cover”).

3. Remove the front bezel (see “Front Bezel”).

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Disassembly and Reassembly 5-23

4. Bow bottom cover out (toward the front, near the center) as shown inFigure 5-18.

5. Slide the bottom cover out to disengage it from the chassis.

Figure 5-18 Removing the Bottom Cover

Replacement

To replace the bottom cover, proceed as follows:

1. Complete steps 1 through 4 in the previous subsection.

2. Lay the bottom cover on a flat surface.

3. Position the chassis over the bottom cover (see Figure 5-19).

4. Engage the locking tabs on the bottom cover with the slots in the chassis.

5. Slide the chassis forward until the tabs lock in place in the slots.

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5-24 Disassembly and Reassembly

Figure 5-19 Installing the Bottom Cover

6. Replace the front bezel (see “Front Bezel”).

7. Replace the system unit top cover (see “System Unit Top Cover”).

8. Connect the power cord and monitor and peripheral cables.

Power Supply/Fan/Top Chassis

This subsection describes how to remove and replace the power supply/fan/top chassisassembly.

Removal

To remove the power supply/fan/top chassis assembly, proceed as follows:

1. Turn off the system and disconnect the power cord and all peripheral cablesconnected to the system.

2. Remove the system unit top cover (see “System Unit Top Cover”).

3. Remove the front bezel (see “Front Bezel”).

4. Remove the nine screws on the top and front of the chassis (see Figure 5-20).

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Disassembly and Reassembly 5-25

Figure 5-20 Removing the Top Chassis Screws

5. Lift the power supply/fan/top chassis assembly up and separate the two halves ofthe chassis (see Figure 5-21).

Figure 5-21 Opening the Chassis

6. Disconnect the IDE, fan power, and main power connectors on the riser card (seeFigure 5-11 and Figure 5-22).

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5-26 Disassembly and Reassembly

Figure 5-22 Disconnecting the Cables on the Riser Card

7. Remove the hard drive (see “Hard Disk Drive”).

Replacement

To replace the power supply/fan/top chassis assembly, proceed as follows:

CAUTION: To avoid permanent damage to thesystem, use only the power supply included in thesystem, or an identical replacement. Do not usean ATX-style power supply.

1. Complete steps 1 through 6 in the previous subsection.

2. Install the hard drive (see “Hard Disk Drive”).

3. Connect the fan, power, and IDE cables to riser card.

4. Carefully lower the power supply/fan/top chassis assembly into the bottomchassis.

5. Replace the nine screws in the top chassis.

6. Replace the front bezel (see “Front Bezel”).

7. Replace the system unit top cover (see “System Unit Top Cover”).

8. Connect the power cord and monitor and peripheral cables.

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Disassembly and Reassembly 5-27

Processor

This subsection describes how to remove and replace the processor.

WARNING: The microprocessor and heat sinkcan be hot if the system has been running. Letthe heatsink cool before touching it.

Removal

To remove the processor, proceed as follows:

1. Turn off the system and disconnect the power cord and all peripheral cablesconnected to the system.

2. Remove the system unit top cover (see “System Unit Top Cover”).

3. Remove the front bezel (see “Front Bezel”).

4. Separate the two halves of the chassis (see “Opening the System Chassis” inSection 3).

5. Remove the heatsink bail as follows:

� Press down on the end of the bail (see Figure 5-23, B) to release tension.

� Pry the end of the bail (see Figure 5-23, C) off the retaining clip with a smallscrewdriver.)

6. Lift off the heatsink.

NOTE: Avoid contact with the thermal greasenormally found between the heatsink and theprocessor.

7. Pull the lever arm on the socket (see Figure 5-23, D) outward until it is free, thenlift the lever arm up to release the processor.

8. Lift out the processor (see Figure 5-23, A).

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5-28 Disassembly and Reassembly

Figure 5-23 Removing the Processor

Replacement

To replace the procesor, proceed as follows:

1. Complete step 1 through 8 in the previous subsection.

2. Pull the lever arm on the socket outward until it is free, then lift the lever arm up.

3. Locate pin 1 on the processor and pin 1 on the socket (see Figure 5-23, A).

4. Lower the processor into the socket.

5. Lower the heatsink onto the processor.

NOTE: Avoid contact with the thermal greasenormally found between the heatsink and theprocessor.

6. Install the heatsink bail.

7. Check the bus speed and clock multiplier jumpers on the motherboard (seeAppendix B for system board jumper settings). The jumper settings are silk-screened onto the motherboard.

8. Reattach the top and bottom halves of the chassis (see “Closing the SystemChassis” in Section 3).

9. Replace the front bezel (see “Front Bezel”).

A

A

A

B

C D

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Disassembly and Reassembly 5-29

10. Replace the system unit top cover (see “System Unit Top Cover”).

11. Connect the power cord and monitor and peripheral cables.

Riser Card

This subsection describes how to remove and replace the riser card.

Removal

To remove the riser card, proceed as follows:

1. Turn off the system and disconnect the power cord and all peripheral cablesconnected to the system.

2. Remove the system unit top cover (see “System Unit Top Cover”).

3. Remove the front bezel (see “Front Bezel”).

4. Separate the two halves of the chassis (see “Opening the System Chassis” inSection 3).

5. Remove the system board (see “System Board”).

6. Separate the riser card from the system board (see Figure 5-24).

Figure 5-24 Separating the System Board and Riser Card

7. Remove the EMI clip from the riser card (see Figure 5-25). Save the clip for lateruse in replacing the riser card.

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5-30 Disassembly and Reassembly

Replacement

To replace the riser card, proceed as follows:

1. Complete steps 1 through 7 in the previous subsection

2. Install the EMI clip onto the riser card (see Figure ).

Figure 5-25 Installing the EMI clip on the Riser Card

3. Insert the edge connector on the system board into the socket on the riser card.

4. Reinstall the system board and riser card in the chassis.

5. Reconnect the fan, power, and IDE cables.

6. Reattach the top and bottom halves of the chassis (see “Closing the SystemChassis” in Section 3).

7. Replace the front bezel (see “Front Bezel”).

8. Replace the system unit top cover (see “System Unit Top Cover”).

9. Connect the power cord and monitor and peripheral cables.

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Disassembly and Reassembly 5-31

DEPOT LEVEL PARTS LIST

The PowerMate NetPC system is designed to be repaired by qualified, NECCSD-trainedtechnicians at the depot level of service. Table 5-2 provides telephone numbers for orderingthe parts and options described in this section. Table 5-3 lists the depot-level replaceableparts for the computer. Table 5-4 lists the documentation and packaging for the computer.Figure 5-26 is the illustrated parts breakdown.

Table 5-2 Service and Ordering Information

Items Telephone Number

To order spare parts (AuthorizedDealers)

1-800-632-4565

To place a service call (Customers) In the U.S. and Canada, call 1-800-632-4565

To order options (Customers) 1-888-863-2669 (1-888-8NEC-NOW)

The parts described in this subsection apply to the following models:

� PM-4060-24853 (166-MHz, 2.0-GB, Windows 95 NetPC Base unit)

� PM-4070-24874 (200-MHz, 3.2-GB, Windows NT NetPC Premium unit).

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5-32 Disassembly and Reassembly

Table 5-3 PowerMate NetPC Depot-Level Parts List*

Item Description Part Number

1 Power cord 808-857649-101A

2 Mouse 230-00015

3 Stand (plastic) 158-056677-000

4 Riser card with LAN 158-056667-000

5 Keyboard 158-052238-000

6 System board, with audio and video, without CPU,without memory

158-056666-000

7a 16-MB DIMM module 158-082791-060

7b 32-MB DIMM module 158-082786-060

8 IDE cable 158-056676-000

9 System unit left side cover (plastic) 158-056673-000

10 Front bezel (plastic) 158-056674-000

11 System unit top cover (plastic) 158-056670-000

12 System unit right side cover (plastic) 158-056672-000

13 System unit bottom cover (plastic) 158-056671-000

14a 2.0-GB Ultra-DMA/33 hard disk (Western DigitalACC22000)

158-050395-401

14b 3.2-GB Ultra-DMA/33 hard disk (Western DigitalACC33200)

158-050395-402

15 Power supply (51 watt) 158-056668-000

16 Fan 158-056669-000

-- HW kit 158-056675-000

* This data was prepared November 1997. For an up-to-date listing of spare parts, call FaxFlash at 1-888-329-0088(or 1-978-635-6090 outside the U.S.) and order document 42181873.

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Disassembly and Reassembly 5-33

Figure 5-26 PowerMate NetPC Illustrated Parts Breakdown*

* This data was prepared November 1997. For an up-to-date listing of spare parts, call FaxFlash at 1-888-329-0088 (or 1-978-635-6090 outside the U.S.) and order document 42181873.

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5-34 Disassembly and Reassembly

Table 5-4 PowerMate NetPC Documentation and Packaging*

Description Part Number

PowerMate Enterprise NetPC User's Guide 819-181811-000

PowerMate Enterprise NetPC Service andReference Manual

819-181873-000

NEC Select Install CD (Windows 95) 819-050429-000

NEC Select Install CD (Windows NT) 819-050430-000

Shipping carton 158-040632-000

* This data was prepared November 1997. For an up-to-date listing of spare parts, call FaxFlash at 1-888-329-0088(or 1-978-635-6090 outside the U.S.) and order document 42181873.

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Appendix A

Connector Pin Assignments

This appendix describes the system board, riser card, and option board connector pinassignments.

SYSTEM BOARD CONNECTOR LOCATIONS

Figure A-1 and Figure A-2 show the locations of the external and internal connectors on thesystem board. Table A-1 lists these connectors and the number of the page where the pinassignments are defined.

NOTE: The LAN jack is located on the risercard. See “Riser Card Connector Locations” inthis appendix for more information.

Figure A-1 System Board External Connector Locations

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A-2 Connector Pin Assignments

Figure A-2 System Board Internal Connector Locations

Table A-1 System Board Connectors

Description Page Number

Parallel Interface Connector A-3

Serial Interface Connectors (COM1/COM2) A-4

Keyboard and Mouse Connectors A-5

VGA Interface Connector A-6

Microphone In Connector A-7

Line Out Connector A-7

Universal Serial Bus Connectors A-7

DIMM Connectors A-8

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Connector Pin Assignments A-3

Parallel Interface Connector

The following figure shows the parallel interface connector on the system board. Table A-2lists the pin assignments.

Figure A-3 Parallel Interface Connector

Table A-2 Parallel Interface Pin Assignments

Pin Signal Name Pin Signal Name

1 Strobe 14 Auto Feed

2 Data Bit 0 15 Fault

3 Data Bit 1 16 INIT

4 Data Bit 2 17 SLCT IN

5 Data Bit 3 18 Ground

6 Data Bit 4 19 Ground

7 Data Bit 5 20 Ground

8 Data Bit 6 21 Ground

9 Data Bit 7 22 Ground

10 ACK 23 Ground

11 BUSY 24 Ground

12 ERROR 25 Ground

13 SLCT

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A-4 Connector Pin Assignments

Serial Interface Connectors

The following figure shows the serial interface connector(s) on the system board.Table A-3 lists the pin assignments.

Figure A-4 Serial Interface Connectors

Table A-3 Serial Interface Pin Assignments

Pin Signal Name

1 DCD

2 Serial In-

3 Serial Out-

4 DTR

5 GND

6 DSR

7 RTS

8 CTS

9 RI

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Connector Pin Assignments A-5

Keyboard and Mouse Connectors

The following figure shows the keyboard and mouse connectors on the system board. Thekeyboard and mouse are PS/2-style connectors and can be plugged into either connector.The system unit detects their presence at power on. Table A-4 lists the pin assignments.

Figure A-5 PS/2-Style Keyboard and Mouse Interface Connectors

Table A-4 Keyboard and Mouse Pin Assignments

Pin Signal Name

1 Data

2 No connection

3 Ground

4 +5 V (fused)

5 Clock

6 No connection

12

6

4 3

5

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A-6 Connector Pin Assignments

VGA Interface Connector

Video signals are output from the system board through a VGA interface connector, whichis a 15-pin, D-subconnector (VESA VS890803-2) located at the rear of the system unit.Figure A-6 and Table A-5 show the connector pin locations and pin assignments.

Figure A-6 VGA Interface Connector

Table A-5 VGA Interface Connector Pin Assignments

Pin Signal

1 Red

2 Green

3 Blue

4 Not used

5 Ground

6 Red return (ground)

7 Green return (ground)

8 Blue return (ground)

9 +5V pull-up

10 Logic ground

11 Not used

12 DDC DAT

13 Horizontal sync

14 Vertical sync

15 DDC CLK

16 Logic ground*

17 Logic ground*

* Pins 16 and 17 are connector mounting holes connected to logic ground.

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Connector Pin Assignments A-7

Line In Connector

The pin assignments for the microphone in connector (J8K1) are provided in Table A-6.

Table A-6 Line In Connector Pin Assignments

Pin Signal

Sleeve Ground

Tip Audio Left In

Ring Audio Right In

Line Out Connector

The pin assignments for the line out connector (J7K2) are provided in Table A-7.

Table A-7 Line Out Connector Pin Assignments

Pin Signal

Sleeve Ground

Tip Audio Left Out

Ring Audio Right Out

Universal Serial Bus Connectors

The pin assignments for the universal serial bus (USB) connectors (J4 top, J4 bottom) areprovided in Table A-8.

Table A-8 Universal Serial Bus Connector Pin Assignments

Pin Signal

1 +5V (cable power)

2 - Data

3 + Data

4 Ground (cable ground)

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A-8 Connector Pin Assignments

DIMM CONNECTORS

Figure A-2 shows the location of the DIMM connectors on the system board. Table A-9displays the pin assignments for system board IDE connectors. The signals in parenthesesare for the secondary connector.

Table A-9 DIMM Socket Pin Assignments

Pin Signal Pin Signal Pin Signal

1 VSS 57 DQ18 113 DQM5

2 DQ0 58 DQ19 114 NC

3 DQ1 59 VDD 115 RAS

4 DQ2 60 DQ20 116 VSS

5 DQ3 61 NC 117 A1

6 VDD 62 NC (VREF) 118 A3

7 DQ4 63 CKE1 119 A5

8 DQ5 64 VSS 120 A7

9 DQ6 65 DQ21 121 A9

10 DQ7 66 DQ22 122 BA0

11 DQ8 67 DQ23 123 NC (A11)

12 VSS 68 VSS 124 VDD

13 DQ9 69 DQ24 125 CK1

14 DQ10 70 DQ25 126 NC (A12)

15 DQ11 71 DQ26 127 VSS

16 DQ12 72 DQ27 128 CKE0

17 DQ13 73 VDD 129 NC

18 VDD 74 DQ28 130 DQM6

19 DQ14 75 DQ29 131 DQM7

20 DQ15 76 DQ30 132 NC (A13)

21 CB0 77 DQ31 133 VDD

22 CB1 78 VSS 134 NC

23 VSS 79 CK2 135 NC

24 NC 80 NC 136 DB6

25 NC 81 NC 137 CB7

26 VDD 82 SDA 138 VSS

27 WE 83 SCL 139 DQ48

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Connector Pin Assignments A-9

Table A-9 DIMM Socket Pin Assignments

Pin Signal Pin Signal Pin Signal

28 DQm0 84 VDD 140 DQ49

29 DQM1 85 VSS 141 DQ50

30 S0 86 DQ32 142 DQ51

31 NC 87 DQ33 143 VDD

32 VSS 88 DQ34 144 DQ52

33 A0 89 DQ35 145 NC

34 A2 90 VDD 146 NC (VREF)

35 A4 91 DQ36 147 NC

36 A6 92 DQ37 148 VSS

37 A8 93 DQ38 149 DQ53

38 A10 94 DQ39 150 DQ54

39 NC (BA1) 95 DQ40 151 DQ55

40 VDD 96 VSS 152 VSS

41 VDD 97 DQ41 153 DQ56

42 CK0 98 DQ42 154 DQ57

43 VSS 99 DQ43 155 DQ58

44 NC 100 DQ44 156 DQ59

45 S2 101 DQ45 157 VDD

46 DQM2 102 VDD 158 DQ60

47 DQM3 103 DQ46 159 DQ61

48 NC 104 DQ47 160 DQ62

49 VDD 105 CB4 161 DQ63

50 NC 106 CB5 162 VSS

51 NC 107 VSS 163 DK3

52 CB2 108 NC 164 NC

53 CB3 109 NC 165 SA0

54 VSS 110 VDD 166 SA1

55 DQ16 111 CAS 167 SA2

56 DQ17 112 DQM4 168 VDD

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A-10 Connector Pin Assignments

RISER CARD CONNECTOR LOCATIONS

Figure A-7 shows the locations of connectors on the riser card.

NOTE: Not all of the riser card connectors andfunctions are used in all configurations.

Figure A-7 Riser Card Component and Connector Locations

The following table describes the riser card components and connectors shown in theprevious figure.

Table A-10 Riser Card Connectors and Components

Letter Description Letter Description

A PCI Connector (J3C1) J Modem Remote Wake Up

B Intel PRO100B LAN Controller K Fan Header (J4L2)

C Fan Speed Control Jumper (J3G1) L Front Panel System Reset Header(J2L2)

D Floppy Connector M Diskette Drive Connector (J2H1)

E Power Connector (J3J1) N NLX System Board Connector (J4G1)

F Power On Switch (J2L1) O LAN Enable/Disable Jumper (J3B1)

G Power/Sleep/Off LED(Green/Yellow/Off)

P Card Remote Wake-Up (J4B1)

H HDD Activity LED (Green) Q RJ-45 LAN Connector (J4A1)

I LAN Activity LED (Green) R IDE Connector (J4J1)

A

Q

P O N M L

K

JIHG

FEDCB

R

FGHI

J

KLM

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Connector Pin Assignments A-11

Wake on LAN Connector

To enable an add-in PCI network board to utilize the system’s “Wake On LAN” function,the riser card contains one 3-pin header for connecting the network board to the riser card.Table A-11 list the pin assignments for the Wake On LAN connector (J4B1).

Table A-11 Wake On LAN Connector PinAssignments

Pin Description

1 +5V SB

2 Ground

3 MPACK_WAKE

Remote Wake Up Connector

The pin assignments for the remote wake up (Magic Packet) connector (JB41) for wakeon-board LAN support are provided in Table A-12.

Table A-12 Remote Wake Up ConnectorPin Assignments

Pin Signal Name

1 +5V (AUX)

2 Ground

3 WakeUp

System Reset Connector

The 2-pin system reset connector at location J3K2 on the riser card has the pin assignmentslisted in Table A-13.

Table A-13 System Reset PinAssignments

Pin Description

1 TBD

2 TBD

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A-12 Connector Pin Assignments

Modem Remote Wake Up Connector

Table A-14 lists the pin assignments for the riser card’s modem remote wake-up connector(J4L1).

Table A-14 Modem RemoteWake-up Pin Assignments

Pin Description

1 Ground

2 Modem Wake-up

Storage Device Connectors

The following subsections provide information about the connectors on the riser card forthe diskette drive and IDE hard disk.

Diskette Drive Connector

Table A-15 lists pin assignments for the riser card diskette drive connector (J2H1).

Table A-15 Diskette Drive Pin Assignments

Pin Signal Name Pin Signal Name

1 Ground 2 DENSEL

3 Ground 4 Reserved

5 Key 6 FDEDIN

7 Ground 8 Index-

9 Ground 10 Motor Enable A-

11 Ground 12 Drive Select B-

13 Ground 14 Drive Select A-

15 Ground 16 Motor Enable B-

17 Ground 18 DIR-

19 Ground 20 STEP-

21 Ground 22 Write Data-

23 Ground 24 Write Gate-

25 Ground 26 Track 00-

27 Ground 28 Write Protect-

29 Ground 30 Read Data-

31 Ground 32 Side 1 Select-

33 Ground 34 Diskette

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Connector Pin Assignments A-13

IDE Connector

Table A-16 lists the pin assignments for riser card IDE connector (J4J1).

Table A-16 IDE Interface Pin Assignments

Pin Signal Name Pin Signal Name

1 Reset IDE 2 Ground

3 Host Data 7 4 Host Data 8

5 Host Data 6 6 Host Data 9

7 Host Data 5 8 Host Data 10

9 Host Data 4 10 Host Data 11

11 Host Data 3 12 Host Data 12

13 Host Data 2 14 Host Data 13

15 Host Data 1 16 Host Data 14

17 Host Data 0 18 Host Data 15

19 Ground 20 Key

21 DRQ0 22 Ground

23 I/O Write- 24 Ground

25 I/O Read- 26 Ground

27 IOCHRDY 28 BALE

29 DDACK0 30 Ground

31 IRQ14 32 Vcc Pull-up

33 Addr 1 34 No Connection

35 Addr 0 36 Addr 2

37 Chip Select 0- 38 Chip Select 3P

39 Activity 40 Ground

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A-14 Connector Pin Assignments

PCI Connector

Table A-17 lists pin assignments for the PCI connector on the riser card.

Table A-17 PCI Bus Pin Assignments

Pin Signal Pin Signal Pin Signal Pin Signal

A1 GND B1 -12 V A32 AD16 B32 AD17

A2 +12 V B2 No Connect A33 3.3 V B33 CBE2-

A3 No Connect B3 GND A34 FRAME- B34 GND

A4 No Connect B4 No Connect A35 GND B35 IRDY-

A5 Vcc B5 Vcc A36 TRDY- B36 3.3 V

A6 PCIINT3- B6 Vcc A37 GND B37 DEVSEL-

A7 PCIINT1- B7 PCIINT2- A38 STOP- B38 GND

A8 Vcc B8 PCIINT4- A39 3.3 V B39 PLOCK-

A9 Reserved B9 No Connect A40 SDONE B40 PERR-

A10 Vcc B10 Reserved A41 SBO- B41 3.3 V

A11 Reserved B11 No Connect A42 GND B42 SERR-

A12 GND B12 GND A43 PAR B43 3.3 V

A13 GND B13 GND A44 AD15 B44 CBE1-

A14 Reserved B14 Reserved A45 3.3 V B45 AD14

A15 SPCIRST- B15 GND A46 AD13 B46 GND

A16 Vcc B16 PCLKE A47 AD11 B47 AD12

A17 AGNT- B17 GND A48 GND B48 AD10

A18 GND B18 REQA- A49 AD9 B49 GND

A19 Reserved B19 Vcc A50 KEY B50 KEY

A20 AD30 B20 AD31 A51 KEY B51 KEY

A21 3.3 V B21 AD29 A52 CBEO- B52 AD8

A22 AD28 B22 GND A53 3.3 V B53 AD7

A23 AD26 B23 AD27 A54 AD6 B54 3.3 V

A24 GND B24 AD25 A55 AD4 B55 AD5

A25 AD24 B25 3.3 V A56 GND B56 AD3

A26 AD22 (IDSEL) B26 CBE3- A57 AD2 B57 GND

A27 3.3 V B27 AD23 A58 AD0 B58 AD1

A28 AD22 B28 GND A59 Vcc B59 Vcc

A29 AD20 B29 AD21 A60 SREQ64- B60 SACK64-

A30 GND B30 AD19 A61 Vcc B61 Vcc

A31 AD18 B31 3.3 V A62 Vcc B62 Vcc

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Connector Pin Assignments A-15

Power Supply Connectors

Table A-18 provides the pin assignments for the riser card power supply connector (J3J1).

The power supply connector differs from the standard NLX and ATX power supplyconnectors. Pin 18 of the PowerMate NetPC power supply is used for thermal fan speedcontrol and not for -5V.

WARNING: Do not use a standard NLX orATX power supply to operate the NetPC system,as this will cause the fan circuit to fail.

The power supply supports remote power on/off. This means that the system board andriser card can turn off the system power through software control. Pin 14 of the powersupply connector lets the system board recognize a power supply that supports this “soft-off” feature.

Table A-18 Power Connector Pin Assignments

Signal Name Pin Pin Signal Name

+3.3 V 1 11 +3.3 V

+3.3 V 2 12 -12 V

Ground 3 13 Ground

+5V 4 14 PS-ON# (Power Supply RemoteOn/Off)

Ground 5 15 Ground

+5 V 6 16 Ground

Ground 7 17 Ground

PWRGD (Power Good) 8 18 TFSC

+5 VSB (Standby for RTC and LAN) 9 19 +5 V

+12 V 10 20 +5 V

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A-16 Connector Pin Assignments

RJ-45 Connector

The pin assignments for the riser card RJ-45 LAN connector are provided in Table A-19.

Table A-19 RJ-45 ConnectorPin Assignments

Pin Signal Name

1 TD +

2 TD -

3 RD +

4

5

6 RD -

7

8

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Appendix B

Jumper Settings

This appendix contains jumper settings for the PowerMate NetPC system board and risercard.

SETTING SYSTEM BOARD JUMPERS

System board jumpers enable you to configure the system for a particular systemrequirement.

Conditions that require changing jumper settings include the following situations:

� You are upgrading the processor. You need to check that jumpers are setcorrectly for processor upgrade (see “Changing Processor Jumper Settings”).

� You forgot your password and cannot boot the system. You need to set a jumperto “clear” the current password (see “Clearing a Password”).

� The BIOS has become corrupted and you must perform a BIOS Recovery. Thisentire procedure is performed in conjunction with a BIOS Recovery diskette. Thisprocedure is seldom required; if it is, see “Recovery Mode” in this section and theinstructions that are provided with the diskette.

You can obtain the BIOS Recovery program by downloading it to a diskette fromthe NECCSD Bulletin Board System (BBS) or the NECCSD File TransferProtocol (FTP) site. See “NECCSD Bulletin Board System” in Chapter 4 forinformation on how to download files onto a diskette. See “Internet” inChapter 4 to access the NECCSD FTP site.

NOTE: This procedure requires that youconnect an external diskette drive (with aseparate power supply) to the diskette driveconnector on the riser card. To use the diskettedrive, you must enable the diskette drive usingthe Setup utility (see “Setup Utility” inSection 2).

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B-2 Jumper Settings

CAUTION: Jumpers are set correctly at thefactory for the configuration.

If the system requires a jumper change, changeonly the setting for that condition. Otherwise,keep the jumpers at their factory settings.

Changing Processor Jumper Settings

The following procedure explains how to locate and change the jumper setting when youupgrade the processor.

WARNING: The system power must be offbefore changing a jumper setting.

1. Power off and unplug the system and any peripherals.

2. Remove the system unit cover (see “Removing the System Unit Cover” inSection 3).

3. Open the system chassis (see “Opening the the System Chassis” in Section 3).

4. Locate the following jumpers on the system board (see the following figure).

� J4A1 (pins 1, 2, and 3)

� J4A1 (pins 4, 5, and 6)

� J6J1 (pins 4, 5, and 6)

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Jumper Settings B-3

Figure B-1 Locating System Configuration Jumpers

5. Set the Processor/Bus Speed jumpers for the processor (see the following table).

Change the jumper setting by lifting the plastic block and placing it on theappropriate pins as shown in the following table. NECCSD recommends usingneedle-nose pliers to move a jumper.

Table B-1 Processor Bus Speed Jumper Settings

ProcessorSpeed

BusSpeed

J4A1(Processor)

J6J1(Bus)

166 MHz MMX 66 MHz 2-3, 5-6 5-6

200 MHz MMX 66 MHz 1-2, 5-6 5-6

6. Close the chassis (see “Closing the System Chassis” in Section 3).

7. Replace the system unit cover (see “Replacing the System Unit Cover” inSection 3).

8. Power on the system.

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B-4 Jumper Settings

Clearing a Password

If the password has been forgotten, use the following procedure to clear the currentpassword and to set a new one.

1. Power off the system and monitor and unplug any peripherals.

WARNING: The system power must be offbefore removing the cover and changing ajumper setting.

2. Remove the system unit cover (see “Removing the System Unit Cover” inSection 4).

3. Open the system chassis (see “Opening the the System Chassis” in Section 3).

4. Locate the BIOS Recovery jumper J6J1 on the system board (see Figure B-1).

5. Move the jumper block to the Configure Mode pins (pins 2-3) as shown in thefollowing figure. NECCSD recommends using needle-nose pliers to move ajumper. (See “Configure Mode” in this section.)

Figure B-2 BIOS Recovery Jumper

NOTE: Jumper J6J1 also has a Recovery Modesetting (pins 1-3 not jumpered) for upgrading theBIOS or recovering BIOS data in the unlikelyevent that the BIOS becomes corrupted. Thisprocedure is performed in conjunction with aBIOS Recovery diskette. See “Recovery Mode”in this section and the instructions that areprovided with the diskette.

6. Replace the system board (see “Replacing the System Board” in Section 3).

BIOS Recovery − J6J1

Normal Operation (Default)Jumper pins 1-2

Configure ModeJumper pins 2-3

6 4

3 1

6 4

3 1

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Jumper Settings B-5

7. Replace the system unit cover (see “Replacing the System Unit Cover” inSection 3).

8. Connect the system power cables and monitor.

9. Power on the system unit and monitor. The Setup Utility screen appearsautomatically after POST. No password is required. In Configure Mode, theSetup Utility Main menu has a Maintenance menu item (in addition to the Main,Advanced, Security, Power, Boot, and Exit menus). Select the Maintenancemenu (see “Configure Mode” in this section).

“Clear All Passwords” is highlighted by default when the Maintenance menu isactive.

10. Press Enter .

A Setup Confirmation window appears with the prompt, “Clear All PasswordsNow?” The default is Yes.

11. Press the left or right arrow key to toggle between Yes and No. Select Yes andpress Enter to activate the choice.

12. Turn off the computer and unplug the system unit and monitor.

13. Remove the system unit cover.

14. Open the chassis.

15. Return the jumper block to the Normal Operation position (pins 1-2). NECCSDrecommends using needle-nose pliers to move a jumper (see “Normal Mode” inthis section).

16. Close the chassis.

17. Replace the system unit cover.

18. Reconnect the system and monitor power cables and peripheral devices.

19. Power on the system unit and monitor.

20. Run Setup to set a new password (see “Setup Utility” in Section 2).

Normal Mode

Normal mode is for normal computer booting and operation. To enable this mode, connectpins 1 and 2 on the configuration jumper (J6J1). The BIOS uses the current bus/processorfrequency ratio, configuration information, and passwords. (Access to the Setup utility canbe restricted using an Administrative or User password. See “Clearing Your Password” formore information.)

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B-6 Jumper Settings

Configure Mode

Configure mode is for configuring special BIOS settings, including processor speed andspecial maintenance options. Use this mode to upgrade or recover the BIOS or clear apassword. To enable this mode, connect pins 2 and 3 on the configuration jumper (J6J1)shown in Figure B-1.

After setting the jumper for Configure mode, turn on the computer. The Setup utilityautomatically executes after the POST runs. No password is required. This mode overridesany passwords that are set. The Maintenance menu appears for setting parameters. Thismenu provides options for setting the processor speed and clearing passwords.

The Maintenance menu provides access to the Password Clear selection. Use the PasswordClear selection in the Maintenance menu if the password must be reset.

NOTE: The Maintenance menu only appearswhen the system board has been jumpered forConfigure mode. When the system is restarted inConfigure mode, the Setup utility launchesautomatically and comes up in the Maintenancemenu. The Main, Advanced, PowerManagement, Security, Boot, and Exit menus arealso available.

Configure mode uses the default BIOS settings for booting (not the current administrativeor user settings). The default settings include using the lowest bus/processor frequency ratiothat the processor supports. Administrative and user settings are preserved and used whenthe computer reboots.

NOTE: For the configuration changes to takeeffect after exiting the Setup utility, turn off thecomputer, set the configuration jumper toNormal Mode, and turn on the computer.

Recovery Mode

Recovery mode is for upgrading the BIOS or recovering BIOS data. To enable this mode,leave pins 1, 2, and 3 unconnected on the configuration jumper (J6J1).

After the computer turns on, the BIOS upgrades or recovers BIOS data from a recoverydiskette in a diskette drive (with its own power source) that connects to the diskette driveconnector on the riser card. If a diskette is not in the diskette drive, the system does notboot or turn on the display, but the computer beeps continuously (one long and three shortbeeps). If the recovery fails when a recovery diskette is inserted in the diskette drive, a beepcode indicates that the recovery failed.

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Jumper Settings B-7

You can obtain the BIOS Recovery program by downloading it to a diskette from theNECCSD Bulletin Board System (BBS) or the NECCSD File Transfer Protocol (FTP) site.See “NECCSD Bulletin Board System” in Section 4 for information on how to downloadfiles onto a diskette. See “Internet” in Section 4 to access the NECCSD FTP site.

For additional information, see the instructions that are downloaded with the files onto thediskette.

NOTE: For the configuration changes to takeeffect after the BIOS Recovery procedurefinishes, turn off the computer, set theconfiguration jumper to Normal Mode, and turnon the computer.

RISER CARD

The riser card contains a fan speed jumper and an on-board LAN enable/disable jumper. SeeFigure B-3 for the location of the riser card jumpers.

Figure B-3 Riser Card Jumper Settings

NOTE: The riser card contains no other jumpersettings for the PowerMate NetPC system.

INOP73000013 AA674849-400

-�%�

MB LAN Disable1-2 Enable (Default)2-3 Disable

FAN SPD1-2 FAST Fan (Default)2-3 SLOW Fan

1 2 3 1 2 3

J3G1J3G1

J3B1

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B-8 Jumper Settings

Riser Card Fan Speed Control Jumper

The 3-pin fan speed jumper is used to define the voltage levels applied to the fan speed forthe cooling the system. The slow fan speed voltage range is between 7V and 10V. The fastfan speed voltage range is between 7V and 12V. Table B-2 lists the jumper settings. Thisjumper (at location J3G1 on the riser card) should not require modification of the factorysetting.

Table B-2 Fan Speed Control

Pin Description

1-2 Slow Fan Speed (6-9V)

2-3 Fast Fan Speed (7-11.8V)

LAN Enable/Disable Jumper

The riser card contains one 3-pin jumper at location J3B1 for enabling/disabling the card’sIntel Pro100B-compatible LAN controller. The pin assignments for this jumper areprovided in Table B-3.

Table B-3 LAN Enable Jumper PinAssignments

Pin Description

1-2 LAN enable (default)

2-3 LAN disable

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Index

AAddressing, 1-10Advanced Setup menu, 2-16ASIC, 1-12Audio features, 1-20

BBattery, 4-10, 4-13, 5-7Baud rate, 1-18BIOS, 1-8Board

riser, 1-15, 1-22, 1-30, A-10, B-7system, 1-5, 1-23, A-1, B-1

Boot Setup menu, 2-23

CChanging processor jumper settings, B-2Chassis

NLX, 1-15specifications, 1-25

Checking system memory, 3-12Clearing a password, B-4CMOS battery, 4-10, 4-13Colors, 1-20Computer stand, 2-5Configurations, 1-4Configure mode, B-6Connector locations, 2-5

DIMM, A-8diskette drive, A-12IDE, A-13keyboard, A-5LED, 2-8line in, A-7line out, A-7mouse, A-5parallel, A-3PCI, A-14power supply, 1-22, A-15riser card, A-10

RJ-45, A-16serial, A-4system board, A-1universal serial bus, A-7VGA interface, A-6

Coverremoval, 3-4replacement, 3-8

DDIMM

installing, 3-13removing, 3-12upgrading, 3-12

Disassemblyillustrated parts breakdown, 5-31recommended tools, 5-2removal and replacement, 5-3

battery, 4-13, 5-7bottom cover, 5-22EMI clip, 5-10EMI shield, 5-8fan, 5-11front bezel, 5-6hard disk, 5-13memory, 5-15PCI card, 5-19power supply/fan,top chassis, 5-24processor, 5-27riser card, 5-29side covers, 5-21system board, 5-16top cover, 5-4

safety procedures, 5-1Diskette drive, 1-21, 2-14, A-12DMA settings, 1-14

EEnvironmental specifications, 1-28Exit Setup menu, 2-24

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Index-2

Expansion boardinstallation, 3-8removing, 3-11

FFaxFlash, 4-1Flash utility, 2-24

GGraphics controller, 1-19

HHard disk drive, 1-21

IDE connector, A-13LED connector, 2-8connector, A-13specifications, 1-25upgrade, 3-16

Hardware monitor, 1-12Heceta LM78, 1-12

II/O addressing, 1-10IDE

configuring in setup, 2-14connectors, A-13

Illustrated parts breakdown, 5-31Installation, 2-2

expansion boards, 3-8, 3-9memory modules, 3-12processor, 3-15

Integrated audio, 1-20IntelliMouse, 1-22Internal access, 3-4Interrupts, 1-12

JJumper settings, B-1

Riser card, B-7fan-speed control, B-8LAN enable/disable, B-8

system board, B-1configure mode, B-6

normal mode, B-5recovery mode, B-6

KKeyboard, 1-22

cleaning, 4-7connector, A-5configuring in Setup, 2-19specifications, 1-24

LLANDesk Client Manager, 1-12, 2-25

monitoring capabilities, 2-28NEC Auto Backup utility, 2-29PC health indicator, 2-26using DMI, 2-28

LANDesk Configuration Manager, 2-24,2-29, 2-36

LM78, 1-12

MMaintenance, 4-6

keyboard cleaning, 4-7menu, B-6mouse cleaning, 4-8system cleaning, 4-6

Memory, 1-11map, 1-9module installation, 3-12

Mouse, 1-22cleaning, 4-8connector, A-5specifications, 1-24

NNEC Auto Backup, 2-29NEC Select Install CD, 2-29

operating system restore, 2-30restoring applications, 2-36

NECCSD telephone numbers, 4-1Normal mode, B-5

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Index-3

OOpening the computer, 3-4

closing the system chassis, 3-7cover removal, 3-4cover replacement, 3-8opening the system chassis, 3-5

Option installationcover removal, 3-4expansion boards, 3-8hard disk upgrade, 3-16opening the computer, 3-4precautions, 3-2

Orientation, 2-5

PPadlock slot, 2-6Parallel connector, A-3Parallel interface, 1-16Password

clearing, B-4setting, 2-20use of, 2-21

PC Health Indicatorinventory, 2-27managing workstations, 2-26PC health description, 2-26PC health meter, 2-26

PCIconnectors, A-14local bus, 1-15

Pentium, 1-7Plug and Play, 1-15Power on, 2-7Power Setup menu, 2-22Power supply, 1-21, 2-3

connectors, 1-22, A-15specifications, 1-29

Problems and solutions, 4-9Processor, 1-7

installing, 3-15jumper settings, B-2removing, 3-14upgrade, 3-14

RRecovery mode, B-6Refresh rates, 1-20Removing

expansion board, 3-11hard disk, 3-16, 5-13processor, 3-14, 5-27system unit cover, 3-4, 5-4

Replacingexpansion board, 3-9, 5-20hard disk, 3-17, 5-15processor, 3-15, 5-28system unit cover, 3-8, 5-5

Required tools, 3-3, 5-3Resolution, 1-20Restoring applications, 2-36Restoring files, 2-29Restoring the operating system, 2-30Riser card, 1-15Riser card

connectors, A-10diskette drive, A-12IDE controller, A-13modem wake up, A-12PCI, A-14power supply, A-15remote wakup, A-11RJ-45, A-16storage device, A-12system reset, A-11wake on LAN, A-11

jumper settings, B-7fan-speed control, B-7LAN enable/disable, B-8

SSafety precautions

option installation, 3-2disassembly and reassembly, 5-1

Secondary cache, 1-8Security, 2-6Security Setup menu, 2-20Select Install CD, 2-29

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Index-4

Serialconnectors, A-4interface, 1-17

Settingapassword, 2-20system date/time, 2-13

Setup, 2-1menus, 2-13

Advanced, 2-16Boot, 2-23Exit, 2-24Power, 2-22Security, 2-20

utility, 2-10main menu, 2-13navigation keys, 2-12starting, 2-11uses, 2-11

Shutting down system, 2-9Site selection, 2-1Specifications, 1-23, 1-24

chassis, 1-25environmental, 1-28general, 1-24hard disk drive, 1-25keyboard, 1-24mouse, 1-24power supply, 1-29riser board, 1-30system board, 1-23

StartingSetup utility, 2-11system, 2-7

Systemcleaning, 4-6BIOS, 1-8board, 1-5

BIOS, 1-8chip sets, 1-7chips, 1-7connector locations, A-1features, 1-5interrupt controller, 1-12jumper settings, B-2parallel interface, 1-16PCI local bus, 1-15

primary cache, 1-8processor, 1-7secondary cache, 1-8specifications, 1-23

memory, 1-11, 3-12orientation, 2-5setup, 2-1shutdown, 2-9startup, 2-8

TTroubleshooting, 4-9

UUpgrading

DIMM,3-12expansion board, 3-8hard disk, 3-16processor, 3-14

USB interface, 1-19

VVideo board

resolution, 1-20support interface, 1-20

Voltage selection, 2-3

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(For United States Use Only)

FEDERAL COMMUNICATIONS COMMISSIONRADIO FREQUENCY INTERFERENCE STATEMENT

WARNING: Changes or modifications to this unit not expressly approved by the partyresponsible for compliance could void the user’s authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class Bdigital device, pursuant to Part 15 of the FCC Rules. These limits are designed to providereasonable protection against harmful interference in a residential installation. Thisequipment generates, uses and can radiate radio frequency energy and, if not installed andused in accordance with the instructions, may cause harmful interference to radiocommunications.

However, there is no guarantee that interference will not occur in a particular installation. Ifthis equipment does cause harmful interference to radio or television reception, which canbe determined by turning the equipment off and on, the user is encouraged to try to correctthe interference by one or more of the following measures.

� Reorient or relocate the receiving antenna.

� Increase the separation between the equipment and receiver.

� Connect the equipment to an outlet on a circuit different from the one to which thereceiver is connected.

Use a shielded and properly grounded I/O cable to ensure compliance of this unit to thespecified limits of the rules.

FCC Modem Connection Requirements

The Federal Communications Commission (FCC) has established Rules that permit thisdevice to be directly connected to the telephone network. Standardized jacks are used forthese connections. This equipment should not be used on party lines or coin lines.

If the modem is malfunctioning, it may also be harming the telephone network. Disconnectthe modem until the source of the problem is determined and repairs are made. If this is notdone, the telephone company may temporarily disconnect service.

The telephone company may make changes in its technical operations and procedures. Ifsuch changes affect the compatibility or use of the modem, the telephone company isrequired to give adequate notice of the changes. You will be advised of your right to file acomplaint with the FCC.

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If the telephone company requires information on what equipment is connected to theirlines, inform them of:

� The telephone number to which this unit is connected.

� The ringer equivalence number (see the modem label).

� The USOC jack required.

� The FCC Registration number (see the modem label).

The ringer equivalence (REN) is used to determine how many devices can be connected toyour telephone line. In most areas, the sum of the RENs of all devices on any one lineshould not exceed five (5). If too many devices are attached, they may not ring properly.

Modem Service Requirements

If the modem malfunctions, all repairs should be performed by NEC Computer SystemsDivision or an NECCSD Authorized Service Center. It is the responsibility of usersrequiring service to report the need for service to NEC Computer Systems Division or to anNECCSD Authorized Service Center. Service can be obtained at:

NEC Computer Systems Division, Inc.1414 Massachusetts AvenueBoxborough, Massachusetts 01719-9984

Phone: 1-800-233-6321

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(For Canadian Use Only)This equipment is a Class B digital apparatus which complies with the Radio InterferenceRegulations, C.R.C., c.1374.Cet appareil numérique de la classe B est conforme àu Règlement sur le brouillageradioélectrique, C.R.C., ch.1374.

Canadian Department of Communications Modem Connection Requirements

NOTE: The Canadian Department of Communications label identifies certified equipment.This certification means that the equipment meets certain telecommunications networkprotective, operational and safety requirements. The Department does not guarantee theequipment will operate to the user’s satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connectedto the facilities of the local telecommunications company. The equipment must also beinstalled using an acceptable method of connection. In some cases, the company’s insidewiring associated with a single line individual service may be extended by means of acertified connector assembly (telephone extension cord). The customer should be aware thatcompliance with the above conditions may not prevent degradation of service in somesituations.

Repairs to certified equipment should be made by an authorized Canadian maintenancefacility designated by the supplier. Any repairs or alterations made by the user to thisequipment, or equipment malfunctions, may give the telecommunications company cause torequest the user to disconnect the equipment.

Users should ensure for their own protection that the electrical ground connections of thepower utility, telephone lines and internal metallic water pipe system, if present, areconnected together. This precaution may be particularly important in rural areas.

WARNING: Users should not attempt to make such connections themselves, but shouldcontact the appropriate inspection authority or electrician.

The Load Number (LN) assigned to each terminal device denotes the percentage of thetotal load to be connected to a telephone loop which is used by the device, to preventoverloading. The termination on a loop may consist of any combination of devices subjectonly to the requirement that the total of the Load Numbers of all the devices does notexceed 100.

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BATTERY REPLACEMENT

A lithium battery in your computer maintains system configuration information. In the eventthat the battery fails to maintain system configuration information, NECCSD recommendsthat you replace the battery (see Section 4, “Maintenance and Troubleshooting,” for batteryremoval procedures).

WARNING: There is a danger of explosion if the battery is incorrectly replaced. Replaceonly with the same or equivalent type recommended by the manufacturer. Discard usedbatteries according to the manufacturer’s instructions.

ATTENTION: Il y a danger d’explosion s’il y a replacement incorrect de la batterie.Remplacer uniquement avec une batterie du même type ou d’un type recommandé par leconstructeur. Mettre au rébut les batteries usagées conformément aux instructions dufabricant.

BATTERY DISPOSAL

Do not place used batteries in your regular trash.

The incineration, landfilling, or mixing of batteries with the municipal solid waste stream isprohibited by law in most areas.

Return batteries to a federal or state approved battery recycler. This may be whereyou purchased the battery or a local seller of automotive batteries. In MINNESOTA, call1-800-225-PRBA if further disposal information is required.

Contact your local waste management officials for other information regarding theenvironmentally sound collection, recycling, and disposal of the batteries.