ndc sydney debugging your communication
TRANSCRIPT
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DebuggingyourCommunicationfor moreSuccess &Efficiencyin
(Biz)DevOpsSabine
[email protected]@SabineBendixen
@getNextIT
NDCSydney2016
Wojcieszak
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About me
NDCSydney2016
ChiefConsultantatgetNext IT
- consulting &training- communication- culture- leadership- change
- Author- Speaker- OrganizerDevOpsDays Kiel
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NDCSydney2016
Aquestionof mindset
Half-full or half-empty?
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DevO
ps Wallof ConfusionBiz
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SituationinDevOps
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Differentstakeholders
Differentbehavior
DifferentGoals
MoredifferentStakeholders
MultipleBehavior
Lotsof Goals
&Biz
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Whois the Biz?
Whe
reisWaldo
?
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Imagine...
Devvs.
Marketing
???
HeadofMarketing
Headof SalesDev
Goodquestion!
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Faster,better...
...continuous!
Goalso
f(Biz)De
vOps
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TIME...
...is the limiting factor!
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Dont waste it!
Avoida
blemistakes
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Solution?
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ATool?
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MoreTools?
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DifferentTools?
Butwhat if...
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(Biz)DevOps &Communication!
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Communication=
Devs
Ops /Biz
Theindividual
=ToolOrganization
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QualityoverQuantity
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Peter Drucker
Themostimportant thingincommunication
is hearingwhat isnt said!
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We cannot notcommunicate!
PaulWatzlawick,5Axiomes
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Misu
nderstan
ding
is...
...everywhere
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...EXPENSIVE!
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MastersofCommunication!
?
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MasterofDesaster
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Webof Patterns&Behavior!Thx to Greta!
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NDCSydney2016 @jeremybytes
They love to communicate!
Behavior can be changed!
Thetech industry attractsintroverts!
NDCOslo2016
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...very basic stuff!
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7%
38%
55%
Impactof Words
Impactof Voice
Impactof BodyLanguage
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Theinconsistent message
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What happens withthe message?
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Commun
icationCircle
by SabineBernecker-Bendixen2015
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Actionrequired!
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ChangeyourMindset!
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Communicationmakes the Difference!
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Learn &Improve!
Think!
Ask for Help!
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Listenwith allyourSenses!
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TheTruth aboutMultitasking:
JustaFantasy!
Torianne DeMaria Barrypersonalkanban.comLKCEMunich 2015
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Attitud
e
IamokayYou are okay!
ThomasA.Harris/Transactional Analysis
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Pointo
fView
Empathy
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Ask for Feedback!
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Context matters!
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EmailPhonecallFaceto face
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Appreciation!
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Responsiblity!
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Mee
tings&
distrib
uted
team
s
Thx to wobe-systemsGmbH
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Commitment
over
ConsensusCompromises
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Ope
nCo
mmun
ication
How
&honestare you and your team?
Areyou ready for
NESS
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Open&honestcommunication
Hell?
NewOpportunities?
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Get rid off...
TeamCultureof
TRUST
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Nonviolent Communication
MarshallRosenberg
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AI Appreciative Inquiry
OpenSource by DavidCooperrider
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Take-aways
START!
It is never too late &never too early!
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SpecialThanks to:- Greta
- wobe-systems
- pexels.com
&YOU
@SabineBendixen @getNextIT