ncm marketing update 2013 q1

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MARKETING UPDATE 2013-Q1 Building Our Brand and Supporting Sales

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NCM marketing update 2013 Q1 - presentation to executive management covering Marketing and Branding accomplishments during the second half of 2012. Corporate marketing, branding, press, PR, Google Analytics, Social Media, Content Management (CMS), Sales tools, PowerPoint Presentations all of a 2.5 year old company (brand) with $225M in annual revenue.

TRANSCRIPT

Page 1: NCM Marketing Update 2013 Q1

MARKETING UPDATE 2013-Q1

Building Our Brand and Supporting Sales

Page 2: NCM Marketing Update 2013 Q1

Demolition + Remediation

AGENDA 1 BUILDING OUR BRAND

a. Awards and Industry Rankings

b. Press and Advertising

c. Tradeshows and Speaking Events

d. Web and Social Media

2 TOOLS AND COMMUNICATION a. NCM Today

b. PowerPoint (new safety slides)

c. Project Profiles (Standard & Enhanced)

d. SOQ (new 2-Sided format & content)

e. Corporate Clothing Purchase Program

3 SALES SUPPORT (ongoing) a. Prequals

b. Proposals

c. Special Projects

4 INTERDEPARTMENTAL SUPPORT a. Safety

b. Disaster Response

5 HELP US HELP YOU a. Project and Safety Photos

b. Project Write-ups and information 2 Pictured: DTE Energy Plant

Page 3: NCM Marketing Update 2013 Q1

Demolition + Remediation 3

BUILDING OUR BRAND

Awards and Industry Rankings Martin Stadium, WSU – ENR and ABC Award Winner

Page 4: NCM Marketing Update 2013 Q1

Demolition + Remediation

ENR Best Projects Awards 2012 – Southwest

4

BUILDING OUR BRAND

Page 5: NCM Marketing Update 2013 Q1

Demolition + Remediation

ENR Best Projects Awards 2012 – Northwest

5

BUILDING OUR BRAND

Page 6: NCM Marketing Update 2013 Q1

Demolition + Remediation

ABC Excellence in Construction Award 2012

6

BUILDING OUR BRAND

Page 7: NCM Marketing Update 2013 Q1

Demolition + Remediation

KHL (D&RI) World Demolition Awards 2012

7

BUILDING OUR BRAND

Page 8: NCM Marketing Update 2013 Q1

Demolition + Remediation 8

AGC National Construction Safety Excellence BUILDING OUR BRAND

Page 9: NCM Marketing Update 2013 Q1

Demolition + Remediation 9

ABC Safety Training Evaluation Process 2012 - Diamond BUILDING OUR BRAND

Page 10: NCM Marketing Update 2013 Q1

Demolition + Remediation 10

BUILDING OUR BRAND

Page 11: NCM Marketing Update 2013 Q1

Demolition + Remediation 11

ENR Top 20 Demolition & Top 20 Abatement Firms BUILDING OUR BRAND

NCM Moves down from 3rd to 4th in Demolition NCM holds the number 3 position in Abatement

Page 12: NCM Marketing Update 2013 Q1

Demolition + Remediation 12

ENR Top 200 Environmental Firms BUILDING OUR BRAND

NCM Moves up 5 places to number 89 (from 94)

Page 13: NCM Marketing Update 2013 Q1

Demolition + Remediation 13

BUILDING OUR BRAND

Press and Advertising Gottschalks Web and Print Editorial Coverage

Page 14: NCM Marketing Update 2013 Q1

Demolition + Remediation 14

BUILDING OUR BRAND

Page 15: NCM Marketing Update 2013 Q1

Demolition + Remediation 15

September – October 2012 Issue of D&RI Magazine BUILDING OUR BRAND

Page 16: NCM Marketing Update 2013 Q1

Demolition + Remediation 16

Cover & Featured Editorial in Sept Issue of Demolition Magazine BUILDING OUR BRAND

Page 17: NCM Marketing Update 2013 Q1

Demolition + Remediation 17

Cover & Featured Editorial in Sept Issue of Demolition Magazine BUILDING OUR BRAND

Page 18: NCM Marketing Update 2013 Q1

Demolition + Remediation 18

Cover & Featured Editorial in Sept Issue of Demolition Magazine BUILDING OUR BRAND

Page 19: NCM Marketing Update 2013 Q1

Demolition + Remediation 19

Cover & Featured Editorial in Sept Issue of Demolition Magazine BUILDING OUR BRAND

Page 20: NCM Marketing Update 2013 Q1

Demolition + Remediation 20

Cover & Featured Editorial in Sept Issue of Demolition Magazine BUILDING OUR BRAND

Page 21: NCM Marketing Update 2013 Q1

Demolition + Remediation 21

BUILDING OUR BRAND Online Editorial

Page 22: NCM Marketing Update 2013 Q1

Demolition + Remediation

22

ENR Advertisement / Advertorial BUILDING OUR BRAND

Page 23: NCM Marketing Update 2013 Q1

Demolition + Remediation 23

BUILDING OUR BRAND NDA 40th Anniversary Yearbook Ad

Page 24: NCM Marketing Update 2013 Q1

Demolition + Remediation 24

BUILDING OUR BRAND

Tradeshows and Speaking Engagements NCM’s Power and Industrial Booth Banners

Page 25: NCM Marketing Update 2013 Q1

Demolition + Remediation 25

BUILDING OUR BRAND

Page 26: NCM Marketing Update 2013 Q1

Demolition + Remediation 26

BUILDING OUR BRAND

Page 27: NCM Marketing Update 2013 Q1

Demolition + Remediation 27

BUILDING OUR BRAND EUCI Decommissioning Show Speaking Engagement

Page 28: NCM Marketing Update 2013 Q1

Demolition + Remediation 28

BUILDING OUR BRAND CoalGen Show

Page 29: NCM Marketing Update 2013 Q1

Demolition + Remediation 29

BUILDING OUR BRAND Investment Recovery Association Show

Page 30: NCM Marketing Update 2013 Q1

Demolition + Remediation 30

BUILDING OUR BRAND Cutler Plant Community Outreach

Page 31: NCM Marketing Update 2013 Q1

Demolition + Remediation 31

BUILDING OUR BRAND

Web and Social Media NCM’s website with Social Media integration

Page 32: NCM Marketing Update 2013 Q1

Demolition + Remediation 32

BUILDING OUR BRAND Improved Web Ranking

Page 33: NCM Marketing Update 2013 Q1

Demolition + Remediation 33

BUILDING OUR BRAND ncmgroup.com reach statistics (Google Analytics)

Page 34: NCM Marketing Update 2013 Q1

Demolition + Remediation 34

BUILDING OUR BRAND ncmgroup.com reach statistics (Google Analytics)

Page 35: NCM Marketing Update 2013 Q1

Demolition + Remediation 35

BUILDING OUR BRAND Using Twitter to Reach out to Disaster Response Customers

Page 36: NCM Marketing Update 2013 Q1

Demolition + Remediation 36

BUILDING OUR BRAND Using FB to Reach out to Employees, Customers & Prospects

Page 37: NCM Marketing Update 2013 Q1

Demolition + Remediation 37

BUILDING OUR BRAND Facebook reach statistics (by postings)

Page 38: NCM Marketing Update 2013 Q1

Demolition + Remediation 38

BUILDING OUR BRAND Facebook reach statistics (number of views by date)

Page 39: NCM Marketing Update 2013 Q1

Demolition + Remediation 39

BUILDING OUR BRAND Facebook reach statistics (number of views location)

Page 40: NCM Marketing Update 2013 Q1

Demolition + Remediation 40

BUILDING OUR BRAND Using LinkedIn to Reach out to Prospects, Partners & Employees

Page 41: NCM Marketing Update 2013 Q1

Demolition + Remediation 41

BUILDING OUR BRAND LinkedIn reach statistics (by date by role)

Page 42: NCM Marketing Update 2013 Q1

Demolition + Remediation 42

BUILDING OUR BRAND Using Manta to Reach out to Prospects

Page 43: NCM Marketing Update 2013 Q1

Demolition + Remediation 43

BUILDING OUR BRAND Manta reach statistics (number of listing views by key words)

Page 44: NCM Marketing Update 2013 Q1

Demolition + Remediation 44

BUILDING OUR BRAND YouTube reach statistics

Page 45: NCM Marketing Update 2013 Q1

Demolition + Remediation 45

TOOLS AND COMMUNICATION

Tools and Communications Salesforce.com, our hub for marketing materials & templates

Page 46: NCM Marketing Update 2013 Q1

Demolition + Remediation 46

TOOLS AND COMMUNICATION NCM Intranet

Page 47: NCM Marketing Update 2013 Q1

Demolition + Remediation 47

TOOLS AND COMMUNICATION NCM Today Newsletter (eMail & pdf)

Page 48: NCM Marketing Update 2013 Q1

Demolition + Remediation 48

TOOLS AND COMMUNICATION 329 336 NCM Project Profiles

Page 49: NCM Marketing Update 2013 Q1

Demolition + Remediation 49

TOOLS AND COMMUNICATION Many Project Profiles now include Project slide format

Page 50: NCM Marketing Update 2013 Q1

Demolition + Remediation 50

TOOLS AND COMMUNICATION 148 155 Key NCM Employee Resumes

Page 51: NCM Marketing Update 2013 Q1

Demolition + Remediation 51

TOOLS AND COMMUNICATION 25 NCM Industry Vertical PowerPoint Presentation (updated)

Page 52: NCM Marketing Update 2013 Q1

Demolition + Remediation 52

TOOLS AND COMMUNICATION Enhance to include updated Safety Section and more

Page 53: NCM Marketing Update 2013 Q1

Demolition + Remediation 53

TOOLS AND COMMUNICATION Enhance to include updated Safety Section and more

Page 54: NCM Marketing Update 2013 Q1

Demolition + Remediation 54

TOOLS AND COMMUNICATION More Project Profiles plus new enhanced Project Profiles

Page 55: NCM Marketing Update 2013 Q1

Demolition + Remediation 55

TOOLS AND COMMUNICATION More Project Profiles plus new enhanced Project Profiles

Page 56: NCM Marketing Update 2013 Q1

Demolition + Remediation 56

TOOLS AND COMMUNICATION SOQ for updated content & 2-sided format

Page 57: NCM Marketing Update 2013 Q1

Demolition + Remediation 57

NCM Branded Clothing Purchasing System TOOLS AND COMMUNICATION

Page 58: NCM Marketing Update 2013 Q1

Demolition + Remediation 58

BUILDING OUR BRAND Business Card and Letterhead Requisition System

Page 59: NCM Marketing Update 2013 Q1

Demolition + Remediation 59

BUILDING OUR BRAND Holiday Card Requisition System

Page 60: NCM Marketing Update 2013 Q1

Demolition + Remediation 60

SALES SUPPORT

Sales Support Marketing Priority is Supporting Sales

Page 61: NCM Marketing Update 2013 Q1

Demolition + Remediation 61

924 Total Marketing Request

Since June 1, 2012

SALES SUPPORT Marketing Requests

Page 62: NCM Marketing Update 2013 Q1

Demolition + Remediation 62

308 Prequals completed by Marketing

Since June 1, 2012

Prequalifications SALES SUPPORT

Page 63: NCM Marketing Update 2013 Q1

Demolition + Remediation 63

73 Proposals completed by Marketing

Since June 1, 2012

Proposals SALES SUPPORT A FEW RECENT WINS

• DuPont Old Hickory (submitted 9/28)

• Weyerhaeuser Pine Hill (submitted 9/13)

• Gulf Power Plant (submitted 9/19)

• GE Providence, RI

Page 64: NCM Marketing Update 2013 Q1

Demolition + Remediation 64

Sunoco Asset Sales Campaigns – targeted Print & eMail Blasts SALES SUPPORT

Page 65: NCM Marketing Update 2013 Q1

Demolition + Remediation 65

Sunoco Asset Sales Campaigns

627 Prospects have downloaded the Sunoco Assets catalog

SALES SUPPORT

Page 66: NCM Marketing Update 2013 Q1

Demolition + Remediation 66

INTERDEPARTMENTAL SUPPORT

Interdepartmental Support Supporting Disaster Response, Safety, etc.

Page 67: NCM Marketing Update 2013 Q1

Demolition + Remediation 67

Disaster Response eMail Outreaches

INTERDEPARTMENTAL SUPPORT

Page 68: NCM Marketing Update 2013 Q1

Demolition + Remediation 68

Twitter Weather Activity Postings

INTERDEPARTMENTAL SUPPORT

Page 69: NCM Marketing Update 2013 Q1

Demolition + Remediation

Safety Awards and Safety Handbook

INTERDEPARTMENTAL SUPPORT

Page 70: NCM Marketing Update 2013 Q1

Demolition + Remediation 70

NCM’s corporate mantra and a constant reminder to all personnel to be focused on the task at hand and to assume ownership for their own safety and the safety of others on the jobsite.

INTERDEPARTMENTAL SUPPORT Safety’s BUILD Program

Page 71: NCM Marketing Update 2013 Q1

Demolition + Remediation 71

Safety Documents and Presentations

INTERDEPARTMENTAL SUPPORT

Page 72: NCM Marketing Update 2013 Q1

Demolition + Remediation 72

Salesforce Training, Support and Customization

INTERDEPARTMENTAL SUPPORT

Page 73: NCM Marketing Update 2013 Q1

Demolition + Remediation 73

HELP US HELP YOU

We Need You Input Need Project Information and Photos

• Project Information • Project Photos • Branch Activities Information • Branch Activities Photos (People, Equipment, and Safety)

Page 74: NCM Marketing Update 2013 Q1

74 Demolition + Remediation

THANK YOU

Page 75: NCM Marketing Update 2013 Q1

Demolition + Remediation 75

Awards and Industry Rankings

PROJECT PERFORMANCE • ENR Best Projects 2012 Southwest: Mohave Generating Station • ENR Best Projects 2012 Northwest: Martin Stadium (WSU) • ABC Excellence in Construction 2012: Martin Stadium (WSU) • KHL (D&RI) World Demolition Awards 2012: Mohave Generating Station [+]

SAFETY PERFORMANCE • AGC’s National Construction Safety Excellence Award • ABC’s Safety Training Evaluation Process (STEP) Award – Diamond Level

INDUSTRY RANKINGS • ENR Top 600 Specialty Contractors • ENR Top 20 Demolition & Top 20 Abatement Contractors • ENR Top 200 Environmental Firms • KHL (D&RI) Demolition Contractors

BUILDING OUR BRAND