ncaaa workshop-final revisions

Plan for Institutional Self-Assessment - 2010

NCAAA WORKSHOP [2010]

iMofed AlsmailJubail Industrial College

7/24/2010

NCAAA WORKSHOPMaster Plan Starting Semester 311

Presented to:Dr. Ali Hassan Al-AssiriGeneral Manager for Colleges & Institutes

2010

Plan for Institutional Self-Assessment - 2010

NCAAA WORKSHOP [2010]

Table of Contents

1. INTRODUCTION 1

2. OBJECTIVES OF THE SELF-ASSESSMENT 1

3. ORGANIZATION STRUCTURE OF THE SELF-ASSESSMENT 1

4. SELF-STUDY COMMITTEE CHARGES 3

4.1 Mission, Goals & Objectives and Governance & Administration Committee 4

4.2 Management of Quality Assurance & Improvement Committee 4

4.3 Teaching & Learning Committee 5

4.4 Student Administration and Support Committee 6

4.5 Learning Resources Committee 6

4.6 Facilities, Equipment, and Finance Committee 7

4.7 Employment Process Committee 8

4.8 Research Committee 8

4.9 Relationships with the Community Committee 9

5. TIMETABLE 11

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PROGRAM ASSESSMENT CENTER

Plan for the Institutional Self-Assessment - 2010

1. INTRODUCTION

The National Commission for Academic Accreditation and Assessment (NCAAA) has been established in the Kingdom of Saudi Arabia. It is responsible for determining standards and criteria for academic accreditation and assessment, accrediting post secondary institutions, and the programs they offer. To this end, all organizational and administrative units of educational institutions are involved in quality assurance with performance monitored plans made for improvement in the development strategies and the procedures for monitoring performance following self-assessment activities.

This document details a plan for conducting major institutional self-assessment activities. The plan is divided into five sections: Introduction, Objectives of the Self-Assessment, Organizational Structure of the Self-Study, Committee Charges, and Timetable.

2. OBJECTIVES OF THE SELF-ASSESSMENT

The primary objective of the self-assessment is to identify the extent to which The Department of Colleges and Institutes at the RC (DCI) complies with the standards outlined in the NCAAA Quality Standards for Higher Education Institution and to develop and implement actions plans for improvement. In particular, the focus will be on the following objectives:

1. Conduct self-assessment of all academic and administrative units in relation to the unit's objectives and DCI strategic objectives.

2. Assess the academic and administrative units' performance in relation to each of the NCAAA quality standards.

3. Gather data and other evidences that support the self-assessment findings, including key performance indicators and benchmarks.

4. Identify priorities for DCI improvements. 5. Develop plan that continuously improves the quality of education and achieve the

desired KPI targets.

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Plan for the Institutional Self-Assessment - 2010

3. ORGANIZATIONAL STRUCTURE OF THE SELF-ASSESSMENT

The self-assessment exercise will consist of a Steering Assessment Committee and nine self-study committees. Each Self-Study Committee will assess one or two Quality Standards of the eleven NCAAA standards. The charges to each self-study committee follow the NCAAA requirements for gathering data and providing evidence of achieving each standard. These Committees are as follow:

1. Mission, Goals & Objectives and Governance & Administration Committee

2. Management of Quality Assurance & Improvement Committee3. Teaching & Learning Committee4. Student Administration and Support Committee5. Learning Resources Committee6. Facilities, Equipment, and Finance Committee7. Employment Processes Committee8. Research Committee9. Relationships with the Community Committee

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Plan for the Institutional Self-Assessment – 2010


ORGANIZATION CHART

Mission, Goals & Objectives

and GovernanceCommittee

Steering Assessment Committee

Management of Quality

Assurance & ImprovementCommittee

LearningResource

Committee

StudentAdministration

and SupportCommittee

Teaching and

LearningCommittee

Facilities,Equipmentand FinanceCommittee

EmploymentProcesses Committee

ResearchCommittee

Relationshipswith

CommunityCommittee

JIC JTI JTI SP JUC,JIC,JTIJIC SP

DCI Quality Committee

JUC GIRLSJUC BOYS

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4. SELF-STUDY COMMITTEE CHARGESThe Steering Committee will oversee the entire self-assessment process and provide direction to the Self-Study Committees. Specifically, the Steering Committee will be responsible for:

1. Approving the institutional self-assessment plan.2. Communicating the goals of the self-assessment and encouraging broad participation in the self-assessment process.3. Overseeing and coordinating the work of the Self-Study Committees.4. Reviewing the self-assessment plan.



5.SN Committee Name Committee Members

NCAAA

StandardsCommittee Charges

1 DCI Quality CommitteeGM- MDS Members – Chairs of Self-Study Committees

Oversees the entire self-assessment process

2 Steering Assessment Committee

Deputies JUC ,JIC,JTI, Coordinator - Members –of Self-Study Committees

Manage the entire self-assessment processProvide direction to the self-study committeesReview the final Self-Assessment ReportPlan and arrange the External Review Team VisitRecommend Priorities for Improvement

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Mission, Goals & Objectives and Governance & Administration Committee

Chairman’s, JUC,JIC,JTI –Members 1 & 2

Appropriateness of the Mission;Use of the Mission;Development and Review of the Mission; Use made of the Mission;Relationship Between Mission, Goals and Objectives;Governing Body; Leadership;Planning Processes; Integrity; Policies and Regulations; Organizational Climate; Associated Companies and Controlled Entities.

4Management of Quality Assurance & Improvement Committee

CDC, – Chairman’sMembers of each Dep 3

Institutional Commitment to Quality Improvement; Scope of Quality Assurance Processes; Administration of Quality Assurance Processes; Use of Indicators and Benchmarks;Independent Verification of Standards

5 Teaching & Learning Committee

E&T Deputy, chairman and Faculty member (to be nominated by the) - Chairman

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Institutional Oversight of Quality of Learning and Teaching;Student Learning Outcomes;Program Development Process;Program Evaluation and Review Processes;Student Assessment;Educational Assistance for Students;Quality of Teaching;Support for improvements in Quality of Teaching;Qualifications and Experience of Faculty;Program Development and Review Processes;Field Experience Activities;Partnership Arrangements with Other Institutions.

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Reviewing draft reports prepared by the Self-Study Committees.6. Molding the recommendations of the Committees into a coherent statement of C&I sector priorities and a set of recommendations for c

C&I S action.7. Gathering internal and external feedback on the self-assessment draft report.8. Compiling the final draft of the self-assessment report.9. Inviting and hosting the external evaluation visit.

The eleven NCAAA standards were grouped and assigned to nine self-study committees as shown in the following table.

SN Committee Name Committee Members

NCAAA

StandardsCommittee Charges

6 Student Administration and Support Committee

Deputy for Student Affairs - Chair Members – Chair man and nominated member

5

Student Admissions;Student Records;Student Management;Planning and Evaluation Student Services;Medical and Counseling Services;Extra Curricular Activities for Students Catalog

7 Learning Resources Committee

Librarian - ChairMembers – Student Affairs,Member from each department nominated by the Chairman

6

Planning and Evaluation;Organization;Support for Users;Resources and Facilities.

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8 Facilities, Equipment, and Finance Committee

Faculty member and staffs (to be nominated by the Chairman and F&A and IT managers

7 and 8

Policy and Planning;Quality and Adequacy of Facilities;Management and Administration;Research Equipment; Information Technology;Student Residences; Financial Planning and Budgeting;Financial Management;Auditing and Risk Assessment

9 Faculty and Staff Employment Process Committee Faculty member (to be nominated by MD, Dir. for E&F and F&A Dept.)

9

Policy and Administration; Recruitment; Personal and Career Development;Discipline, Complaints and Dispute Resolution

10 Research CommitteeFaculty member (to be nominated by MD, DE&T) – Chairman

10

Institutional Research Policies;Faculty and Student Involvement;Commercialization of Research;Facilities and Equipment.

11 Relationships with the Community CommitteeIR – Chair and member (to be nominated by them)

11Institutional Policies on Community Relationships;Interactions With the Community;Institutional Reputation.

4.1 Mission, Goals & Objectives and Governance & Administration Committee

Standard 1: Mission and Objectives

Charges: Review and articulate patterns of evidence that the DCI mission is clearly and appropriately define its principal purposes, priorities and influential in guiding planning and actions within the institution. Other components that should be assessed are:

Appropriateness of the Mission; Use of the Mission; Development and Review of the Mission; Use Made of the Mission; Relationship between Mission, Goals and Objectives

Standard 2: Governance and Administration

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Charges: Review and articulate patterns of evidence that the DCI governing body provides effective leadership in the interests of the institution as a whole and its clients through policy development and processes for accountability; senior administrators lead the activities of the institution effectively within a clearly defined governance structure. Other components that should be assessed are:

Governing Body; Leadership; Planning Processes; Integrity; Policies and Regulations; Organizational Climate; Associated Companies and Controlled Entities;

Membership:

Chair: Administrative & Finance Affair, ELS Chairman Members: nominate from each department

4.2 Management of Quality Assurance & Improvement Committee

Standard 3: Management of Quality Assurance and Improvement

Charges: Review and articulate patterns of evidence that the DCI Quality assurance processes involve all sections of the institution and be effectively integrated into normal planning and administrative processes; faculty, staff and students are committed to improvement and regularly evaluate their own performance; quality is assessed by reference to evidence based on indicators of performance and challenging external standards. Other components that should be assessed are:

Institutional Commitment to Quality Improvement;

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Scope of Quality Assurance Processes; Administration of Quality Assurance Processes; Use of Indicators and Benchmarks; Independent Verification of Standards

Membership:

Chair: Deputy for E&T , Chairman’sMembers: one member from each department

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4.3 Teaching and Learning Committee

Standard 4: Learning and Teaching

Charges: Review and articulate patterns of evidence that the DCI student learning outcomes clearly specified and consistent with the National Qualifications Framework and the requirements for employment or professional practice. Standards of learning are assessed through appropriate processes and benchmarked against demanding and relevant external reference points. Faculty members are appropriately qualified and experienced for their particular teaching responsibilities, use teaching strategies suitable for different kinds of learning outcomes, and participate in activities to improve their teaching effectiveness. Teaching quality and the effectiveness of programs are evaluated through student assessments and graduate and employer surveys, with feedback are used as a basis for plans for improvement. Other components that should be assessed are:

Institutional Oversight of Quality of Learning and Teaching Student Learning Outcomes Program Development Processes Program Evaluation and Review Processes Student Assessment Educational Assistance for Students Quality of Teaching Support for Improvements in Quality of Teaching Qualifications and Experience of Faculty Field Experience Activities Partnership Arrangements with Other Institutions

Membership:

Chair: Faculty member (to be nominated by the Chairman of each Department)Members: (This Committee may form Groups for each College. The members of this Committee will be the leaders of the Groups)

4.4 Student Administration & Support Committee

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Standard 5: Student Administration & Support Services

Charges: Review and articulate patterns of evidence that the DCI administration of admissions of student record systems are reliable and responsive, with confidentiality of records maintained in keeping with stated policies. Students’ rights and responsibilities are clearly defined and understood, with transparent and fair procedures available for discipline and appeals. Mechanisms for academic advice, counseling and support services are accessible and responsive to student needs. Support services for students go beyond formal academic requirements and include extra curricular provisions for religious, cultural, sporting, and other activities relevant to the needs of the student body. Other components that should be assessed are:

Student Admissions Student Records Student Management Planning and Evaluation of Student Services Medical and Counseling Services Extra Curricular Activities for Students

Membership:

Chair: Deputy for Student AffairsMembers: member of each department

4.5 Learning Resources Committee

Standard 6: Learning Resources

Charges: Review and articulate patterns of evidence that the DCI learning resources including libraries and provisions for access to electronic and other reference material are planned to meet the particular requirements of the institution’s programs and provided at an adequate level. Library and associated IT facilities are accessible at times to support independent learning, with assistance provided in finding material required. Facilities

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are provided for individual and group study in an environment conducive to effective investigations and research. The services are evaluated and improved in response to systematic feedback from faculty and students. Other components that should be assessed are:

Planning and Evaluation Organization Support for Users Resources and Facilities

Membership:

Chair: librarian, Student AffairsMembers: member of each department

4.6 Facilities, Equipment and Finance Committee

Standard 7: Facilities and Equipment

Charges: Review and articulate patterns of evidence that the DCI facilities are designed or adapted to meet the particular requirements for teaching and learning in the programs offered by the institution, and offer a safe and healthy environment for high quality education. Use of facilities is monitored and user surveys are used to assist in planning for improvement. Adequate provision is made for classrooms and laboratories, use of computer technology and research equipment by faculty and students. Appropriate provision is made for associated services such as food services, extra curricular activities, and where relevant, student accommodation. Other components that should be assessed are:

Policy and Planning Quality of and Adequacy of Facilities Management and Administration Information Technology Student Residences

Membership: Chair: A&FA, Student Affairs, IT, IR Members: member of each department

Standard 8: Financial Planning and Management

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Charges: Review and articulate patterns of evidence that the DCI financial resources is adequate for the programs and services offered and efficiently managed in keeping with program requirements and institutional priorities. Effective systems are used for budgeting and for financial delegations and accountability providing local flexibility, institutional oversight and effective risk management. Other components that should be assessed are:

Financial Planning and Budgeting Financial Management Auditing and Risk Management

Membership:

Chair: Faculty and stuffs member (to be nominated by department, A&FA,)Members:

4.7 Employment Processes Committee

Standard 9: Faculty and Staff Employment Processes

Charges: Review and articulate patterns of evidence that the DCI Faculty and staff have the qualifications and experience for effective exercise of their responsibilities and professional development strategies are followed to ensure continuing improvement in their expertise. Performance of all faculty and staff are evaluated, with outstanding performance recognized and support provided for improvement when required. Effective, fair, and transparent processes are available for the resolution of conflicts and disputes involving faculty and or staff. Other components that should be assessed are:

Policy and Administration Recruitment Personal and Career Development Discipline, Complaints and Dispute Resolution

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Membership:

Chair: Deputy E&T (CDC member to be nominated by MD, Faculty & Personnel Affairs)Members: member to be nominated by chairman

4.8 Research Committee

Standard 10: Research

Charges: Review and articulate patterns of evidence that the DCI faculty members are encourage to pursue research interests and to publish the results of that research. Faculty research contributions are recognized and reflected in faculty evaluation and promotion criteria. The research output of the institution is monitored and reported, and benchmarked against that of other similar institutions. Clear and equitable policies are established for ownership and commercialization of intellectual property. Other components that should be assessed are:

Institutional Research Policies Teaching Staff and Student Involvement in Research Commercialization of Research Research Facilities and Equipment

Membership:

Chair: Faculty member and stuff (to be nominated by Chairman, librarian )Members:

4.9 Institutional Relationships With the Community Committee

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Standard 11: Institutional Relationships with the Community

Charges: Review and articulate patterns of evidence that the DCI facilities and services are made available to assist with community developments, faculty and staff are encouraged to be involved in the community and information about the institution and its activities are made known to the community through public media and other appropriate mechanisms. Community perceptions of the institution are monitored and appropriate strategies adopted to improve understanding and enhance its reputation. Other components that should be assessed are:

Institutional Policies on Community Relationships Interactions With the Community Institutional Reputation

Membership:

Chair: IR Manager, member nominated by Deputy E&TMembers: member of each department

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NCAAA WORKSHOP

Goals of the Workshop

Awareness and Concept building on of NCAAA documents/requirements Training of faculties on NCAAA Accreditation and Quality Assurance work Involvement of faculties Formation of Quality Assurance Center Formation of QA Committees in each academic department

Standard NCAAA Documents Focus GoalsDuration/Activity/

Follow up/PresenterBrochure What, Why, How,

Trend and StagesAwareness and Concept Building

BrochureQuality Assurance Center at Post Secondary Institutions

Recommendations for QA Center

National Qualifications Framework

Review of documentReview and Concept Building

Handbook 1How the System of Building Accreditation and QA work?

Awareness and Concepts

Handbook 2Handbook 3

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a) Self Evaluation Scales for Higher Education Programs

b) Self Evaluation Scales for Higher Education Institutions

Standard NCAAA Documents/ Standards Issues/topics Evidence Presenter

Standard 1 Mission, Goals and Objectives

Appropriateness; Usefulness; Development and Review; Use made of the Mission; Relationship between Mission Goals and Objectives;

Evidence and Performance Indicator Mission statement; interviews ;responses

Group Singed by the Deputy E&T and Chairman

Standard 2 Program Administration

Governing Body (RC & College Council); Leadership; Planning Process; Integrity; Internal Policies and Regulations

Evidence and Performance IndicatorDecisions; Performance assessment; survey results

Group Singed by the A&F Affairs and Chairman

Standard 3 Management of Program Quality Assurance Institutional

Commitment to Quality

Evidence and Performance IndicatorSurveys; Discussions;

Group Singed by the Deputy E&T and Chairman

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Improvement; Scope of Quality Assurance Process; Administration of Quality Assurance Process; Use of Performance Indicators and Benchmarks; Independent verification of Evaluation

Standard 4 Learning and Teaching Institutional Oversight of Quality of Learning and Teaching; Student Learning Outcomes; Program Development Process; Program Evaluation and Review Process; Student Assessment; Educational Assistance for Students; Quality of Teaching; Support for Improvement in Quality of Teaching; Qualifications and Experience of Teaching Staff; Field Experience Activities; Partnership Arrangement with

Evidence and Performance Indicator

Statistics; result analysis; surveys

a) Group Singed by the Deputy E&T and Chairman

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other Institutions

Standard 5Student Administration and Support Services

Student Admission; Student Records; Student Management; Planning and Evaluation of Student Services; Medical and Counseling services; Extra-curricular Activities for Students.


Group Singed by the Deputy Student Affairs and Chairman

Standard 6 Learning Resources

Planning & Evaluation; Organization; Support for users; Resources and facilities;


Group Singed by the Librarian and Chairman

Standard 7 Facilities and Equipments Policy and Planning; Quality and Adequacy of Facilities and Equipments; Management and Administration of Facilities and Equipment; Information



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Technology; Student Residences

Standard 8Financial Planning and Management

Financial Planning and Budgeting – Financial Planning; Financial Management; Auditing and Risk Management



Standard 9 Employment Process

Policy and Administration; Recruitment; Personal and Career Development; Discipline, Complaints and Dispute Resolution


Group Singed by the A&F Affairs , the Deputy E&T and Chairman

Standard 10 Research

Institutional Research Policies; Teaching Staff and Student Involvement in Research; Commercialization of Research; Research Facilities and Equipment;


Group Singed by the Deputy E&T , Librarian and Chairman

Standard 11 Relationships With the Community

Institutional Policies on Community Relationships; Interactions with the Community; Institutional Reputations


Group Singed by the Deputy E&T , IR director , and Chairman

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Workshop summary and recommendations

Standard NCAAA Documents Focus Goals Duration/Session/Presentor

Program and Course Templates CourseProgramsField Experience

Familiarity with checklists – programs

Familiarity with checklists – Institutes

Learning Outcomes Format Allocation of Responsibilities

Completion of information in the format

Course Specification Course SpecificationCompletion of Information in Course Specification

Field Experience Report Field Experience ReportCompletion of Information in Field Experience Report

Program Specification Program SpecificationCompletion of Information in Program Specification

Course Report Course ReportCompletion of Information in Course Report

Annual Program ReportAnnual Program Report Completion of Program

Annual Report

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Workshop 3 completes

Workshop summary and recommendations

Standard Indicators and Surveys

StandardsSurveysKPIsForms

Ready to work through Surveys, KPIs

Eligibility Requirements Checklists Familiarity with checklists

Course Evaluation SurveyStudent Experience SurveyProgram Evaluation Survey

Workshop 4 completes Workshop summary and recommendations

Standard Standard Broad Area Key Performance Indicators

Level at Which Data is Required

Student Administration and Support Services

As per NCAAA requirement

Learning Resources As per NCAAA requirement

Facilities and Equipment As per NCAAA requirement

Financial Planning and Management


Faculty and Staff Employment Processes


Research As per NCAAA requirement

Community Service As per NCAAA

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requirement


Standard NCAAA Documents Focus Goals

Self Study Guide to work on self study

Work to complete self study by each academic department

Report on Periodic Program Self Study

Report on Periodic Program Self Study

Information for Templates

Report On An Institutional self Study

Report On An Institutional self Study

Information for Templates

Self Evaluation Scales for Higher Education

Self Evaluation Scales for Higher Education

Standard External Review Check lists for external reviewer

Prepare for external review


Project Coordination & Implementation Committee

Chief Adviser – GM, Colleges &U InstitutesAsso. Adviser - MD, DE&T and DST JIC

- MD, DE&T and DST UCJ- MD, DE&T and DST JTI

NCAAA Coordinator – Mr. Mofed AlsmailJIC Follow up Group – Chairman, Dep. Chairman, CDs and senior facultyUCJ Follow up Group - Chairman, Dep. Chairman, CDs and senior facultyJTI Follow up Group – Chairman, Dep. Chairman, CDs and senior faculty

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Secretary/Typist – Chairman, Dep. Chairman, CDs and senior faculty

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