WHY do we need to work with AM: - Have long-term overview about our patners - AIESEC as customer-centric organization - Helping innovation in project - Datas about previous realizations/TEEs (country, satisfaction etc.) - Building on knowledge (fack-ups, what they liked)

EVALUATION: - 100% implemented? - How do you work with that?

Account management_City

WHY do we need to work with FIN: - Building know-how of organization and long-term datastorage - Know weaknesses and strenghts - Driving innovation and relavance of our pojects

- Building of relations, we care (from external point of view)

EVALUATION: - HOW DO YOU WORK WITH THAT? - MAIN CHALLENGES? - CLEAR INFORMATION?

How to work with finalization: - Follow instruction in P-tool, Timeline - Two DDLs - Personal meeting, NPS - Printed and uploaded final report

Why do we have Impact killers? - Support and increase results in GCDPic

How do we do it? - Everything in CRM - Minimal criteria: MTGs: 6, Contract: 3 - Points: MTG:1, Contracts: 6 - We award three best sellers!

EVALUATION:

- How was your feeling – is it motivational? - Will we do something else?

Why do we have Ambassadors? - Helping to keep awareness about AIESEC in school - Pilot project - Strategy for summer peak

How ambassador looks like? - Two: One girl and one boy - Third grade

EVALUATION: - 100% implemented? - Main challenges? - Is this concept clear?

Timeline for LCs - Select AMBs from account schools (Sept or Nov RE) till Nov - Pilot project with one school - Agree on class shouts and get timetible till Dec - Class shouts during January mainly, till February

Main JD: - Organize class shouts for Jan and Feb - Using school channels - Present at roadshow

AIESECer must be present on CSs, AMB just organize it.

Why do we have NPS? - Customer centric organization - NPS for TEEs and for organizations - Meassuring satisfaction and effect

Datas: - Total NPS score: 50 - Response rate: 36%

EVALUATION: - How do you work with that? - How often do you check the results?

Why do we need TEE TML? - Connecting with visions, core AIESEC - LEADERSHIP - Support promblem-solving - Easier communication

TML‘s JD: - Main channel – communication team and AIESEC - Responsble for logistic - Solving problems inside of the team

- MoS: Evaluation from debriefings, Long-term: How many people applied to AIESEC

EVALUATION: - HOW DO YOU WORK WITH THIS CONCEPT? - ANY CHALLENGES?

Why do we need Debriefings? - Overcome possible problems (solving them) - Again, we care (account mangement) - Check how TEE TML is doing

How WE do it? - Two times per project – 2nd and 4th week - During 2nd we check preparation, if they are still missing education - During 4th we mainly check motivation, solving possible problems

EVALUATION: - HOW DO YOU WORK WITH THIS CONCEPT? - ANY CHALLENGES?

Person should be people-oriented – can be out of project.

Concept: - 1st round: Personal development of TEEs

- Are they educated enough? - How did you feel first week in school (share tips and tricks, communication

with school etc.) - How do I feel personally? (optional, they can meet after debriefing with

AIESECer) - 2nd round: Feedback of TEE TML

- Are information full, clear, in advance… ? - How am I satisfied with his/her leading style (recommendation,

appreciation) - 3rd round: Leading the project team (AIESEC)

- Communication with AIESEC team – info, orzanization etc. - Are they open to solve problems? Help? What do you need from their side?

Which session do we need to have? • 1.1. Content of preparation: team-building with huge debriefing,

information about project and the Czech Republic, presentation skills, flow and specific of the project (logistic, program, communication, debriefings explanation etc.), NPS training and trainee leader elections.

• 1.2. Min duration of the preparation seminar is 3 days. • 1.3. Send survey Welcome to the Czech Republic to trainee and fill

Accreditation 201X.