An Overview of ESF #6 - Mass Care

National Emergency Management SummitMarch 4th – 6th, 2007

Jono Anzalone, M.SAmerican Red Cross

FEMA Region VII

ESF #6 Mass Care Manager

Partner ServicesFederal Response Unit

ESF #6 - Mass CareWhat is it and what does it do?

ESF #6 ESF #6 -- Mass CareMass CareWhat is it and what does it do?What is it and what does it do?

National Response Plan• Last updated May 25,

2006, and currently under review, establishes a comprehensive all-hazards approach to enhance the ability of the United States to manage domestic incidents.

What is ESF #6?

ESF #6 promotes the delivery of services and the implementation of programs to assist individuals, households and families impacted by potential or actual Incidents of National Significance (IoNS).

The scope of ESF #6 includes three primary functions:1. Mass Care (American Red Cross Lead)2. Housing (FEMA Lead)3. Human Services (FEMA Lead)

What is ESF #6?

In essence…

ESF #6 assists the Federal Government in the facilitation of federal resources to the affected State/s.

Emergency Support FunctionsPrimary Agencies:• Provides staff for each of the federal incident management

structures.• Serve as points of coordination for the provision of Federal

resources to meet the needs for which that ESF is responsible.– ARC - Mass Care– FEMA – Housing, Human Services

Supporting Agencies:• Have expertise in the resources required to meet the needs of

the designated ESF.

Emergency Support FunctionsESF#6 Supporting Agencies:

1. Department of Agriculture2. Department of Defense3. Department of Health and Human

Services4. Department of Homeland

Security/National Disaster Medical System

5. Department of Housing and Urban Development

6. Department of the Interior7. National Voluntary Organizations

Active in Disaster

8. Department of Justice9. Department of Labor10. Department of Transportation11. Department of Treasury/ I.R.S.12. Department of Veterans Affairs13. General Services Administration14. Office of Personnel Management15. Small Business Administration16. Social Security Administration17. U. S. Postal Service18. Corporation for National and Community

Service

ESF #6 - Mass Care ResponsibilitiesESF #6 – Mass Care includes the coordination

of Federal resources to Tribal, State and local efforts in support of:

1. Sheltering2. Feeding3. Emergency First Aid4. Disaster Welfare Information5. Bulk Distribution of Emergency Relief Items

1. ShelteringCoordination of Federal resources in support of

emergency sheltering includes:• Pre-identified sites in existing structures • Use of similar facilities outside the affected

area• Creation of temporary facilities

2. FeedingCoordination of Federal resources in support of

feeding includes:• Fixed sites• Mobile feeding units• Bulk distribution of food

3. Emergency First AidCoordination of Federal resources in support of

emergency first aid includes:• Basic first aid at mass care facilities and

designated sites within the disaster-affected area• Appropriate referrals

4. Disaster Welfare InformationCoordination of Federal resources in support of

disaster welfare information includes:• Information regarding individuals residing

within the affected area to immediate family members outside the affected area

• Reunification of family members within the affected area

5. Bulk DistributionCoordination of Federal resources in support of

bulk distribution includes:• Emergency relief items to meet urgent needs• Support for distribution sites and systems

ESF 6 - Mass Care Reporting

• We report on both ARC and non-ARC Mass Care activities:– Sheltering – via National Sheltering System– Feeding– Bulk Distribution

www.disastershelter.uswww.disastershelter.us

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IS3 What do you think about doing a short 1-2 minute demo of the NSS here? Or do we wait until the later later on that addresses this?Information Services, 1/12/2007

Action Request Flow

Mass Carein the DRO

DROPS Administrator

State EOC Government Liaison

State LeadESF 6 Mass Care

Federal ESF 6 Mass Care (ARC)

Start

Specific Info

Obtainedat eachStep!

Declaration Required!

Items Received!Items Received!

……and reported!and reported!

USDA

Got it!

Got it!

Got it!

Got it!

Cool!

Six Primary Team Member Responsibilities

• Establish an operations and situational awareness appropriate for your assignment setting.

• Collect and share appropriate information on all ESF #6 -Mass Care activities with stakeholders.

• Provide Mass Care subject matter expertise to partners.• Coordinate ESF #6 - Mass Care Federal government resources

effectively by initiating Action Requests as part of the MissionAssignment process.

• Participate in conferences, meetings and briefings at assigned locations.

• Represent the Red Cross responsibly and ensure coordination with the ESF #6 Lead in the DOC.

Who ESF#6 Mass Care Supports…

• State Lead assigned for Mass Care

• Southern Baptists• The Salvation Army (TSA)• Seventh Day Adventists• Lutheran Disaster Services• World Church Services• Other NGOs

ESF #6 – Mass Care Team Tasks• Monitors for Essential Elements of

Critical Information to establish an operational and situational awareness

• Maintains communications with ESF counterparts and NGOs

• Provides updates on available resources and shortfalls

• Ensures requested information reports are submitted on time

• Participates in conference calls and meetings as appropriate

• Uses tools and resources wisely• Maintains contact with the ESF #6

Lead in the DOC

• Prepares, submits and tracks all Action Request Forms with FEMA and reports daily on the status to the ESF #6 Lead in the DOC

• Functions effectively as the “eyes and ears” of the Red Cross

• Establishes a point of contact with the Government Liaison, as appropriate, when assigned to the ERT-A and JFO

• Reports significant, high-level leadership visits to the ESF #6 Lead in the DOC as appropriate

ESF #6 Assignment Locations1. National Response Coordination Center

(NRCC)2. Regional Response Coordination Center

(RRCC)3. Rapid Needs Assessment Team (RNAT)4. Emergency Response Team – Advance

(ERT-A)5. Joint Field Office (JFO)6. Red Cross ESF #6 desk in the DOC

Slide 19

IS12 the word "lead" is confusing when referring to the DOC. The new course will say "team" for each location. For example, the ESF #6 team at the RRCC.Information Services, 1/25/2007

The ARC Role in ESF #6 Mass Care in Disaster Response

The ARC Role in ESF #6 Mass The ARC Role in ESF #6 Mass Care in Disaster ResponseCare in Disaster Response

Slide 21

IS21 This slide has errors and should not be used. The FEMA SitRep has a newer map, which we will probably use for our courseInformation Services, 1/25/2007

ESF #6 and FEMA RegionsRegional Managers are placed in the RHQ of each region. And coordinate:

– Major Regional planning efforts involving mass care, especially evacuation and catastrophic planning

– Major Regional exercises involving mass care– National Shelter System activities with FEMA and states

within the Region– Development of Pre-Scripted Mission Assignments (PSMAs)

around mass care specific to that FEMA Region in coordination with major mass care NGOs and State Leads for ESF 6 Mass Care

– Facilitate requests for information by FEMA VALs that cannot be met through standard operating procedures with Red Cross Services Areas.

I

Slide 23

IS22 I took a stab at these...what do you think?Information Services, 1/12/2007

IS23 Do we know what VALs are ?Information Services, 1/25/2007

Red Cross ResponseLocations

EVENT

Top OfficialsUS Govt.

DRO

Chapter

IIMG /IMPT

StateEOC

RRCC

NRCC

JFOJOCPFO

DOC

KeyARC – American Red CrossBSOC – Biomedical Services Ops CenterCDC – Centers for Disease Control in Atlanta, GADHS – Department of Homeland SecurityDOC – Disaster Operations CenterDRO – Disaster Relief OperationEOC – Emergency Operations CenterERT-A – Emergency Response Team – Advance (FEMA)HHS – Department of Health & Human ServicesHSC – Homeland Security Council at the White House; no ARC liaison hereHSOC – Homeland Security Ops Center (DHS); ARC liaison upon requestIIMG – Interagency Incident Management Group (DHS)IMPT – Incident Management Planning Team (DHS)JFO – Joint Field Office (FEMA)JOC – Joint Operations Center (FBI lead); no ARC liaison hereNRCC – National Response Coordination Center (FEMA)NOC – National Operations CenterPFO – Principal Federal Official (DHS); occasional ARC liaison hereRNAT – Rapid Needs Assessment Team (FEMA)RRCC – Regional Response Coordination Center (FEMA)SA – Service AreaNote – Solid line indicates automatic deployment of a Red Cross representative to the government entity; dotted line indicates deployment if requested

(Nov 2006)

President, ARC& Senior Mgmt

ERT-A

LocalEOC

SA

HSOC /NOCBSOC

All Depts

HSC

RNAT/Strike Team

HHS

CDC

Red Cross HQs

Red Cross HQs

FEMARRCCs

(Atlanta & Texas)

FEMA NRCC

Wash D.C.

State EOCsin 19 states

Local EOCsAs requested

IIMG(Wash D.C.)

FEMAHousing AreaCommand TFIn Baton Rouge

Red Cross LiaisonsDuring 2005 Hurricane Season

FEMA Mass Care

Work GroupWash D.C.

Embedded at NHQ:FEMADODMRCHHSHHS Ops Ctr

(Wash D.C.)

ForwardPFO Cell

(New Orleans)

CDC Ops Ctr(Atlanta)

Wal- Mart(Bentonville)

AcronymsCDC = Centers for Disease ControlDOD = Department of DefenseEAL = External Affairs LiaisonsEOC = Emergency Operations CenterERT-A = Emerg Response Team-AdvanceHHS = Dept of Health & Human ServicesJFO = Joint Field OfficeIIMG = Interagency Incident

Management GroupMRC = Medical Reserve CorpsNRCC = Nat’l Response Coordination CtrPFO = Principal Federal OfficialRNAT = Rapid Needs Assessment TeamRRCC = Regional Response Coord Ctr

ARC DRO

Forward JFOLake Charles

Forward JFONew Orleans

FEMARNATs

(FL, AL, MSLA, NC)

FEMA ERT-As

(FL, AL, MS,LA, SC, NC)

FEMA JFOs

(FL, AL, MS, TX, LA)

EALs(FL, MS, LA, )

Resource Tracking• We have two methods to track resource

requests:– Government Liaison Database– Action Request Form Database (under

development)

Reports ESF #6 Generates• Shelter and feeding reports (via the NSS)• Incident Action Plan (ESF #6 – MC portion)• Operational Matrix (ESF #6 – MC portion)• Situation Report (short narrative)• Briefing slides• Requests for Information (RFIs)

The National Shelter System (NSS)• Status (open/closed/alert/stand by)• Shelter name• Daily Population• Capacity• Contact• Address• City/County/Zip code• Managed by (ARC or non-ARC)

Slide 28

IS17 I think this is great for now. This will be worked out more as the NSS is more widely usedInformation Services, 1/25/2007

Feeding Reports• Meals provided by provider and county• Potential capacity estimated by meals per

day, provider and county• Data sources• Known issues/shortfalls

Operational Matrix• A spreadsheet used

by FEMA to track the status of tasks agencies submit to the Planning Section

• Updated for each operational period

• Reviewed at Operations briefings

Incident Action Plans• A consolidated report prepared by the

Operations Planning Section • Demonstrates what ESFs are working on for

next reporting period• Details work to be completed using short

descriptions• Tracks work that has been completed and

referenced to the reporting period

Action Request Form (ARFs)• Documents the State’s

request on behalf of its stakeholders

• Initiates the mission assignment process

• Establishes a tracking mechanism for each request

• Creates a budget trail for Federal assistance provided

Action Request Form (ARF)

Take Away Items• ESF #6 Mass Care Managers are an available

resource for mass care planning, training and operational support.

• Implementation at the Federal, Tribal, State, and Local level for the National Sheltering System (NSS).

Teamwork…• American Red Cross ESF #6 - Mass Care

volunteers and employees train to work effectively in collaboration with our partners when assigned to FEMA locations.

• This is performed in fulfillment of American Red Cross Emergency Support Function #6 Mass Care responsibilities, in accordance with the National Response Plan. – However, we don’t provide all Mass Care services for the Federal Government.– State Responsibility.

Conclusion…• Questions?• Comments…