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An Overview of ESF #6 - Mass Care
National Emergency Management SummitMarch 4th – 6th, 2007
Jono Anzalone, M.SAmerican Red Cross
FEMA Region VII
ESF #6 Mass Care Manager
Partner ServicesFederal Response Unit
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ESF #6 - Mass CareWhat is it and what does it do?
ESF #6 ESF #6 -- Mass CareMass CareWhat is it and what does it do?What is it and what does it do?
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National Response Plan• Last updated May 25,
2006, and currently under review, establishes a comprehensive all-hazards approach to enhance the ability of the United States to manage domestic incidents.
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What is ESF #6?
ESF #6 promotes the delivery of services and the implementation of programs to assist individuals, households and families impacted by potential or actual Incidents of National Significance (IoNS).
The scope of ESF #6 includes three primary functions:1. Mass Care (American Red Cross Lead)2. Housing (FEMA Lead)3. Human Services (FEMA Lead)
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What is ESF #6?
In essence…
ESF #6 assists the Federal Government in the facilitation of federal resources to the affected State/s.
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Emergency Support FunctionsPrimary Agencies:• Provides staff for each of the federal incident management
structures.• Serve as points of coordination for the provision of Federal
resources to meet the needs for which that ESF is responsible.– ARC - Mass Care– FEMA – Housing, Human Services
Supporting Agencies:• Have expertise in the resources required to meet the needs of
the designated ESF.
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Emergency Support FunctionsESF#6 Supporting Agencies:
1. Department of Agriculture2. Department of Defense3. Department of Health and Human
Services4. Department of Homeland
Security/National Disaster Medical System
5. Department of Housing and Urban Development
6. Department of the Interior7. National Voluntary Organizations
Active in Disaster
8. Department of Justice9. Department of Labor10. Department of Transportation11. Department of Treasury/ I.R.S.12. Department of Veterans Affairs13. General Services Administration14. Office of Personnel Management15. Small Business Administration16. Social Security Administration17. U. S. Postal Service18. Corporation for National and Community
Service
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ESF #6 - Mass Care ResponsibilitiesESF #6 – Mass Care includes the coordination
of Federal resources to Tribal, State and local efforts in support of:
1. Sheltering2. Feeding3. Emergency First Aid4. Disaster Welfare Information5. Bulk Distribution of Emergency Relief Items
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1. ShelteringCoordination of Federal resources in support of
emergency sheltering includes:• Pre-identified sites in existing structures • Use of similar facilities outside the affected
area• Creation of temporary facilities
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2. FeedingCoordination of Federal resources in support of
feeding includes:• Fixed sites• Mobile feeding units• Bulk distribution of food
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3. Emergency First AidCoordination of Federal resources in support of
emergency first aid includes:• Basic first aid at mass care facilities and
designated sites within the disaster-affected area• Appropriate referrals
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4. Disaster Welfare InformationCoordination of Federal resources in support of
disaster welfare information includes:• Information regarding individuals residing
within the affected area to immediate family members outside the affected area
• Reunification of family members within the affected area
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5. Bulk DistributionCoordination of Federal resources in support of
bulk distribution includes:• Emergency relief items to meet urgent needs• Support for distribution sites and systems
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ESF 6 - Mass Care Reporting
• We report on both ARC and non-ARC Mass Care activities:– Sheltering – via National Sheltering System– Feeding– Bulk Distribution
www.disastershelter.uswww.disastershelter.us
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Slide 14
IS3 What do you think about doing a short 1-2 minute demo of the NSS here? Or do we wait until the later later on that addresses this?Information Services, 1/12/2007
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Action Request Flow
Mass Carein the DRO
DROPS Administrator
State EOC Government Liaison
State LeadESF 6 Mass Care
Federal ESF 6 Mass Care (ARC)
Start
Specific Info
Obtainedat eachStep!
Declaration Required!
Items Received!Items Received!
……and reported!and reported!
USDA
Got it!
Got it!
Got it!
Got it!
Cool!
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Six Primary Team Member Responsibilities
• Establish an operations and situational awareness appropriate for your assignment setting.
• Collect and share appropriate information on all ESF #6 -Mass Care activities with stakeholders.
• Provide Mass Care subject matter expertise to partners.• Coordinate ESF #6 - Mass Care Federal government resources
effectively by initiating Action Requests as part of the MissionAssignment process.
• Participate in conferences, meetings and briefings at assigned locations.
• Represent the Red Cross responsibly and ensure coordination with the ESF #6 Lead in the DOC.
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Who ESF#6 Mass Care Supports…
• State Lead assigned for Mass Care
• Southern Baptists• The Salvation Army (TSA)• Seventh Day Adventists• Lutheran Disaster Services• World Church Services• Other NGOs
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ESF #6 – Mass Care Team Tasks• Monitors for Essential Elements of
Critical Information to establish an operational and situational awareness
• Maintains communications with ESF counterparts and NGOs
• Provides updates on available resources and shortfalls
• Ensures requested information reports are submitted on time
• Participates in conference calls and meetings as appropriate
• Uses tools and resources wisely• Maintains contact with the ESF #6
Lead in the DOC
• Prepares, submits and tracks all Action Request Forms with FEMA and reports daily on the status to the ESF #6 Lead in the DOC
• Functions effectively as the “eyes and ears” of the Red Cross
• Establishes a point of contact with the Government Liaison, as appropriate, when assigned to the ERT-A and JFO
• Reports significant, high-level leadership visits to the ESF #6 Lead in the DOC as appropriate
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ESF #6 Assignment Locations1. National Response Coordination Center
(NRCC)2. Regional Response Coordination Center
(RRCC)3. Rapid Needs Assessment Team (RNAT)4. Emergency Response Team – Advance
(ERT-A)5. Joint Field Office (JFO)6. Red Cross ESF #6 desk in the DOC
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Slide 19
IS12 the word "lead" is confusing when referring to the DOC. The new course will say "team" for each location. For example, the ESF #6 team at the RRCC.Information Services, 1/25/2007
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The ARC Role in ESF #6 Mass Care in Disaster Response
The ARC Role in ESF #6 Mass The ARC Role in ESF #6 Mass Care in Disaster ResponseCare in Disaster Response
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Slide 21
IS21 This slide has errors and should not be used. The FEMA SitRep has a newer map, which we will probably use for our courseInformation Services, 1/25/2007
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ESF #6 and FEMA RegionsRegional Managers are placed in the RHQ of each region. And coordinate:
– Major Regional planning efforts involving mass care, especially evacuation and catastrophic planning
– Major Regional exercises involving mass care– National Shelter System activities with FEMA and states
within the Region– Development of Pre-Scripted Mission Assignments (PSMAs)
around mass care specific to that FEMA Region in coordination with major mass care NGOs and State Leads for ESF 6 Mass Care
– Facilitate requests for information by FEMA VALs that cannot be met through standard operating procedures with Red Cross Services Areas.
I
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Slide 23
IS22 I took a stab at these...what do you think?Information Services, 1/12/2007
IS23 Do we know what VALs are ?Information Services, 1/25/2007
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Red Cross ResponseLocations
EVENT
Top OfficialsUS Govt.
DRO
Chapter
IIMG /IMPT
StateEOC
RRCC
NRCC
JFOJOCPFO
DOC
KeyARC – American Red CrossBSOC – Biomedical Services Ops CenterCDC – Centers for Disease Control in Atlanta, GADHS – Department of Homeland SecurityDOC – Disaster Operations CenterDRO – Disaster Relief OperationEOC – Emergency Operations CenterERT-A – Emergency Response Team – Advance (FEMA)HHS – Department of Health & Human ServicesHSC – Homeland Security Council at the White House; no ARC liaison hereHSOC – Homeland Security Ops Center (DHS); ARC liaison upon requestIIMG – Interagency Incident Management Group (DHS)IMPT – Incident Management Planning Team (DHS)JFO – Joint Field Office (FEMA)JOC – Joint Operations Center (FBI lead); no ARC liaison hereNRCC – National Response Coordination Center (FEMA)NOC – National Operations CenterPFO – Principal Federal Official (DHS); occasional ARC liaison hereRNAT – Rapid Needs Assessment Team (FEMA)RRCC – Regional Response Coordination Center (FEMA)SA – Service AreaNote – Solid line indicates automatic deployment of a Red Cross representative to the government entity; dotted line indicates deployment if requested
(Nov 2006)
President, ARC& Senior Mgmt
ERT-A
LocalEOC
SA
HSOC /NOCBSOC
All Depts
HSC
RNAT/Strike Team
HHS
CDC
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Red Cross HQs
Red Cross HQs
FEMARRCCs
(Atlanta & Texas)
FEMA NRCC
Wash D.C.
State EOCsin 19 states
Local EOCsAs requested
IIMG(Wash D.C.)
FEMAHousing AreaCommand TFIn Baton Rouge
Red Cross LiaisonsDuring 2005 Hurricane Season
FEMA Mass Care
Work GroupWash D.C.
Embedded at NHQ:FEMADODMRCHHSHHS Ops Ctr
(Wash D.C.)
ForwardPFO Cell
(New Orleans)
CDC Ops Ctr(Atlanta)
Wal- Mart(Bentonville)
AcronymsCDC = Centers for Disease ControlDOD = Department of DefenseEAL = External Affairs LiaisonsEOC = Emergency Operations CenterERT-A = Emerg Response Team-AdvanceHHS = Dept of Health & Human ServicesJFO = Joint Field OfficeIIMG = Interagency Incident
Management GroupMRC = Medical Reserve CorpsNRCC = Nat’l Response Coordination CtrPFO = Principal Federal OfficialRNAT = Rapid Needs Assessment TeamRRCC = Regional Response Coord Ctr
ARC DRO
Forward JFOLake Charles
Forward JFONew Orleans
FEMARNATs
(FL, AL, MSLA, NC)
FEMA ERT-As
(FL, AL, MS,LA, SC, NC)
FEMA JFOs
(FL, AL, MS, TX, LA)
EALs(FL, MS, LA, )
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Resource Tracking• We have two methods to track resource
requests:– Government Liaison Database– Action Request Form Database (under
development)
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Reports ESF #6 Generates• Shelter and feeding reports (via the NSS)• Incident Action Plan (ESF #6 – MC portion)• Operational Matrix (ESF #6 – MC portion)• Situation Report (short narrative)• Briefing slides• Requests for Information (RFIs)
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The National Shelter System (NSS)• Status (open/closed/alert/stand by)• Shelter name• Daily Population• Capacity• Contact• Address• City/County/Zip code• Managed by (ARC or non-ARC)
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Slide 28
IS17 I think this is great for now. This will be worked out more as the NSS is more widely usedInformation Services, 1/25/2007
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Feeding Reports• Meals provided by provider and county• Potential capacity estimated by meals per
day, provider and county• Data sources• Known issues/shortfalls
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Operational Matrix• A spreadsheet used
by FEMA to track the status of tasks agencies submit to the Planning Section
• Updated for each operational period
• Reviewed at Operations briefings
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Incident Action Plans• A consolidated report prepared by the
Operations Planning Section • Demonstrates what ESFs are working on for
next reporting period• Details work to be completed using short
descriptions• Tracks work that has been completed and
referenced to the reporting period
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Action Request Form (ARFs)• Documents the State’s
request on behalf of its stakeholders
• Initiates the mission assignment process
• Establishes a tracking mechanism for each request
• Creates a budget trail for Federal assistance provided
Action Request Form (ARF)
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Take Away Items• ESF #6 Mass Care Managers are an available
resource for mass care planning, training and operational support.
• Implementation at the Federal, Tribal, State, and Local level for the National Sheltering System (NSS).
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Teamwork…• American Red Cross ESF #6 - Mass Care
volunteers and employees train to work effectively in collaboration with our partners when assigned to FEMA locations.
• This is performed in fulfillment of American Red Cross Emergency Support Function #6 Mass Care responsibilities, in accordance with the National Response Plan. – However, we don’t provide all Mass Care services for the Federal Government.– State Responsibility.
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Conclusion…• Questions?• Comments…