NASK — RESEARCH AND ACADEMIC COMPUTER NETWORK

Collocation

at the NASK

Collocation

and Hosting

Centre

The collocation service

What are the collocation service benefits?

A description of the Collocation and Hosting Centre

What collocation services does NASK provide?

Why use NASK collocation services?

Contents

Collocation

NASK customers can install their hardware at the NASK Collocation and Hosting Centre. Collocation services are the lease of infrastructure or installation space in NASK's server room where customers’ equipment can be set up and operated in guaranteed, proper working conditions.

Dedicated Hosting

NASK also offers dedicated hosting services, i.e. the lease of NASK's own hardware (a physical server) installed at the Collocation and Hosting Centre.

The Collocation Service

Lower Internet access costs, without having to invest in expensive active hardware (servers or telecommunications equipment)

Lower expenditure on devices that sustain power supplied to telecommunications equipment

Lower service management software costs

Lower costs of training and keeping personnel that supports the organization's own wide area network

Lower costs of employing technical personnel that supervises hardware 24/7/365

Lower hardware service and maintenance costs

What Are the Collocation Service Benefits? (1)

Lower data backup and archiving costs and elimination of expenditure on necessary hardware and software

Ensuring optimized environmental conditions for telecommunications and data equipment

Ensuring physical and data security

Ensuring data transfer rates tailored to the organization's needs

Enabling the transformation of investment costs into operating costs, which leads to tax economies

What Are the Collocation Service Benefits? (2)

Access Control and Physical Security• Physical Security • Closed-circuit television system • Alarm system• Access control

Environment• Raised floor • Air-conditioning• Power supply• Fire fighting system• Collocation cabinets

Data Transfer• SDH / PDH channels • ATM and FR channels• Internet access

A Description of the NASK Collocation and Hosting Centre

Collocation • Rackable 19” cabinets up to 42U, 900mm and 1000mm deep• Collocation of standalone servers• Collocation of the customer's own cabinets• Collocation of ¼, ½ or the entire cabinet (lockable)

Administrative Access• Access to collocated devices 4 times a month (4 hours in total),

24/7/365• Console access from a temporary working room next to the

server room. (Customers have a monitor, keyboard and mouse connected to their devices and a computer with access to the Internet)

Data security• Access security and control mechanisms (Access Control List)• Separation of inbound traffic at the LAN switch level

(Private VLAN)

What Collocation Services Does NASK Provide? (1)

Customer Hardware Handling• Monitoring

• www,• ftp, • pop3, • smtp (e-mail), • snmp (management, password required),• icmp (ping).

• “Remote hands” • restarting devices,• device startup and shutdown,• cable connection and disconnection,• changing optical discs in drives.

• Failure Repair Time • Maximum failure repair time — 8 hours (applies to

failures of NASK's infrastructure, in particular: power, air-conditioning, and connection failures).

Failure Notification• e-mail and SMS or• e-mail and fax

What Collocation Services Does NASK Provide? (2)

Traffic statistics• Online access on NASK webpages• Daily, weekly and monthly reports

Availability and bandwidth usage reports

Data backup• 4GB for the basic service• More space can be leased as well

Data archiving• On DVD's shipped to the customer

What Collocation Services Does NASK Provide? (3)

BASIC SERVICE

Power outlet: ~230V Access security and control mechanisms (ACL). Separation of inbound

traffic at the LAN switch level (Private VLAN) Physical access to the Centre: 4 times/month, 24/7/365, 4 hours in total IP address: 1 IP number Ethernet (10/100) port: 1 port Failure notification: e-mail and SMS or e-mail and fax Monthly bandwidth usage statistics (MRTG) Monthly hardware network availability reports (www, ftp, pop3, smtp,

snmp, icmp) Remote hands (total: 1h/month): device startup and shutdown, cable

connection and disconnection, changing optical disks in drives Failure repair time — max. 8 h Data backup storage space: 4GB

CHARGES INCLUDED IN THE COLLOCATION SERVICE PRICE

Collocation Service Packages

KILO packageadded to the basic service

MEGA packageadded to the basic service

GIGA packageadded to the basic service

Power outlet: ~230VPower strip: 230 V, 6 outletsPhysical access to the Centre: 4 times/month, 24/7/365, 4 hours in totalIP address: 2 IP numbersEthernet (10/100) port: 1 portRemote hands (total: 1h/month): device restart,startup and shutdown, cable connection and disconnection, changing optical disksData backup space: 4GB

Power outlet: ~230VPower strip: 230 V, 6 outletsPhysical access to the Centre: 4 times/month, 24/7/365, 8 hours in totalIP address: 4 IP numbersEthernet (10/100) port: 2 portsWeekly bandwidth usage reports (MRTG statistics)Weekly hardware network availability reports (www, ftp, pop3, smtp, snmp, icmp)Remote hands (2 h/month in total): device restart, startup and shutdown, cable connection and disconnection, changing optical disksData backup space: 8GB

Power outlet: ~230VPower strip: 230 V, 6 outletsPhysical access to the Centre: 4 times/month, 24/7/365, 12 hours in totalIP address: 8 IP numbersEthernet (10/100) port: 3 portsDaily bandwidth usage reportsOnline access to traffic statistics on NASK's password-protected webpage (MRTG statistics)Daily hardware network availability reports (www, ftp, pop3, smtp, snmp, icmp)Remote hands (3 h/month in total): device restart, startup and shutdown, cable connection and disconnection, changing optical disksLocal network setup for collocated hardwareBackup space archiving on DVD's shipped to the customer once a weekData backup space: 16GB

Collocation Service Packages

Collocation Service Prices — Additional ServicesService

Standalone server collocation

Lease of Collocation and Hosting Centre space for own cabinet

Additional power outlet: ~230V

Additional power strip: 230V, 6 outlets

Additional, planned, physical 24/7/365 access to the centre, per-hour price

Additional, physical 24/7/365 access to the centre on demand, per-hour price

Additional IP address

Additional Ethernet (10/100) port

Access to password-protected online traffic statistics on a NASK webpage (MRTG)

Bandwidth usage reports:

daily

weekly

Hardware network availability reports

daily

weekly

Additional data backup space per 1GB

“Remote hands” for each started hour:

device startup and shutdown, cable connection and disconnection, changing optical disks in drives

Creating a local network for the collocated equipment

Archiving and delivering customer data once a week (on a specified day) — per 1 disk

Archiving and delivering customer data (on demand) — per 1 disk

Full customer server administration by NASK personnel

Compliant with the highest physical security and environmental industry standards

Redundant systems(data transfer, power, air-conditioning, backup)

High-grade transmission equipment that ensures uninterrupted availability

Options to collocate up to 42U devices; ¼, ½ or entire cabinets; standalone servers or customer's cabinets

Trained, competent personnel

7/24/365 access to the Centre

Why Use NASK Collocation Services?

An extensive range of added, customized services

Customer equipment monitoring with automatic e-mail, text (SMS), and fax notification

A broad range of services included in the standard price

A choice of individual services or service packages

A choice of data transfer pricing models (for the guaranteed bandwidth or transferred data)

Competitive collocation service prices

Why Use NASK Collocation Services?

Collocation at NASK