New Approach to Controlling SuperbugsVirtual Learning Session 5

PD Tools

Agenda:1. Welcome and Introductions2. More PD tools3. Spread and Sustainability4. What to expect in September

Interacting in WebEx

Apr 10, 2023 3

Be prepared to use:

• Pointer

• Raise your hand

Welcome Teams!

PD Tools

• Kick offs • Improvisation• Sharing Stories• Discovery and Action Dialogues• Social Network Analysis• Ethnographic mapping

DAD Questions

1. How do you know or recognize when ______the problem selected is present?

2. How do YOU contribute effectively to _________ solving the problem?

3. What prevents you from doing this or taking these actions all the time?

4. Is there anyone you know who is able to frequently ____________ solve the problem, overcoming barriers?

5. Do you have any ideas? 6. What needs to be done to make it happen? Any

volunteers?7. Who else needs to be involved?

The power of storytelling

• One death is a tragedy; one million is a statistic.

• Stories can capture the complexity of the situation.

TRIZ the power of creative destruction

• Define an unwanted result e.g. hospital acquired infections

• Design a system that would reliably create the unwanted result

• Define how this system creates harm and keeps you from moving forward

• Compare the adverse system to the current system• Eliminate similarities to your current system• What can we do to replace what has been

eliminated? What makes sense to do right now?

Wise Crowd

Ethnography

• Immerse yourself in the field– Shadow– Photos– Day in the life

AskObserveCreate & experience

Sustainability

• Keep the core group active• Continue to find more positive deviants• Share stories from the front line

• It will sustain itself over time

We observed patients and staff -- in isolation precautions for MRSA & C-Diff -- in rooms on 4 east and west. Day shift on December 11th.

We noticed overflowing waste receptacles in some of the rooms. Often, care providers stated they did not gown and glove because they did not know how to safely dispose of dirty PPE during an “overflow.”

We noticed Jasper Palmer (a transporter) demonstrating an artistic, safe, and efficient way to don and doff PPE… resulting in an easily discarded “softball.”

The Palmer method may be a simple and elegant solution that others can learn quickly with no additional expense.

“The Palmer Method”Story from Einstein Medical Center in Philadelphia.

Wave 2 begins on Monday September 13th

12pm EST