n central 10 1 launch webinar
TRANSCRIPT
© 2015 N-able Technologies, Inc. All rights reserved. 2
Hosts
Ali MahmoudSr Product Marketing Manager
@alimahmoud_
Scott ParkerProduct Manager
© 2015 N-able Technologies, Inc. All rights reserved. 5
N-central 10.1 Overview
Patch Management Organization
AutomationMSP Manager
Integration
© 2015 N-able Technologies, Inc. All rights reserved. 16
A better way to organize devices
Customer Site Devices
Customer 1 Headquarters Devices 1..n
Data Centre Devices 1..n
Remote Worker 1 Devices 1..n
Customer 2 Location 1 Devices 1..n
Location 2 Devices 1..n
Location n Devices 1..n
Customer 3 Servers Devices 1..n
Workstations Devices 1..n
Network Devices Devices 1..n
Customer Devices
Customer 1 Devices 1..n
Customer 2 Devices 1..n
Customer 3 Devices 1..n
Customer 4 Devices 1..n
Customer n Devices 1..n
© 2015 N-able Technologies, Inc. All rights reserved. 20
A great IT support experience
Brand new
look and feel
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A great IT support experience
Easy access to training videos
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Our deepest PSA & Ticketing integration yet
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Support Customers Better, Together
N-central MSP Manager
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What’s new in N-central 10.1
PATCH MANAGEMENT• Patch On Demand• Scheduling through
Maintenance Windows• Patch On Boot• Patch Setup Wizard• Patch Status service
messaging• Patch Cache control
CUSTOMER SITES• Create multiple “Sites”
under a single client• Moving devices wizard• Probe Assignment• Monitoring Assignment• Enhanced navigation
options
OTHER ENHANCEMENTS• Global notification control• Mac Agent Installer
AUTOMATION MANAGER• Improved branding• Re-drag and drop• Help content per object
MSP MANAGER INTEGRATION• Asset export• Auto ticket create & close• Manual ticket creation• Manual ticket updating• Service Item update (billing)• Time Entry
© 2015 N-able Technologies, Inc. All rights reserved. 31
Legal Information
The N-able Technologies and N-central trademarks are the exclusive property of N-able Technologies, Inc. and its affiliates, are registered with
the U.S. Patent and Trademark Office and the Canadian Intellectual Property Office, and may be registered or pending registration in other
countries. All other N-able trademarks, service marks, and logos may be common law marks, registered or pending registration in the United
States, Canada, or in other countries. All other trademarks mentioned herein are used for identification purposes only and may be or are
trademarks or registered trademarks of their respective companies.