mypolice presentation for be good be social 27th oct 2010
DESCRIPTION
MyPolice presentation for Be Good Be Social 27th Oct 2010 - Visit www.begoodbesocial.org.uk for more info on Scotland's first third sector social media get-together.TRANSCRIPT
projects and collaborations
ventures and initiatives
closed feedback loops-I take over Sainsburys, Ch4
+ How useful are surveys?
+ Agenda setting?
+ Empathic?
+ Do they tell us what we need to know?
“My flat got burgled and I wish I could have fed back to the police about how I was treated… I want my experience to be used to improve the service.” jo, Glasgow, 25
+ pressurised+ biased towards the police force+ didn’t feel listened to+ waste of time
jo, Glasgow, 25
“Mypolice.org is a web-based service that fosters constructive, collaborative communication between communities and the police forces which serve them”
then
where we are now?
Get me out of here
1 some details 2 where? 3 rate it 4 your story 5 confirmpolice ( my ) +
rate your story
unsatisfied
first contact
Were you happy or unhappy with the ease of contacting someone who could assist you?
Login Signup
Go
police ( my ) + home stories about
Roger Hugh Nield
My responses[response] thank you for checking my garageThank you for the story you submitted. I’m answering this because it’s on my watch. I’m really happy that we were able to help you out with the....
1 response / 3 commentsposted by anonymous, 2 days ago
see more bobbies from this force
very happy
[response] where are the details on who patrols?Hi John, thanks for your question. We have the information stored on data bases but your point is really valid. I’m going to look into putting this on our info leaflets so that...
1 response / 1 commentposted by johnsurrey, 4 days ago
excellent response
[response] speeding fine? catching real criminals?Thank you Jason for your story. When it comes to upholding the law, that is what we do. The area you were driving in is a school zone, and being 5 miles over the speed..
1 response / 1 commentposted by jason_westlon, 4 days ago
unsatisfied
[response] where are the police at night?Hello, thanks for submitting your story. With huge cuts in the budget it might appear that our officers are apearring less on the streets. But while you sleep, they are..
1 response / 1 commentposted by anon, 5 days ago
very happy
Job Title:Runnymede Safer Neighbourhood Inspector
Job DescriptionTo attempt to provide the best neighbourhood policing in the world.
DepartmentSurrey police Neighbourhood Command, Runnymede Borough
Work Phone01483 631763
my conversations
more info
my patch
more info
achieve service improvement
raise public confidence
highlight problems and opportunities