mypirsa online transaction services 2014 applying for an online production return service page 2...

myPIRSA Online Transaction Services

APPLYING FOR AN ONLINE PRODUCTION RETURN SERVICE

JUNE 2014

JUNE 2014 APPLYING FOR AN ONLINE PRODUCTION RETURN SERVICE PAGE 2

myPIRSA Online Transaction Services Information current as of 1 June 2014

© Government of South Australia 2014

Disclaimer

PIRSA and its employees do not warrant or make any representation regarding the use, or results of the

use, of the information contained herein as regards to its correctness, accuracy, reliability and currency or

otherwise. PIRSA and its employees expressly disclaim all liability or responsibility to any person using the

information or advice.

All enquiries

Fisheries & Aquaculture

Primary Industries and Regions SA (PIRSA)

Level 14, 25 Grenfell Street

GPO Box 1620, Adelaide SA 5001

T 08 8204 1380 F 08 8204 1388

E [email protected]


Table of Contents

How to create a myPIRSA account? 4

Logging into myPIRSA 5

myPIRSA home screen 6

How to apply for a myPIRSA service? 6

Lodging a Production Return 10

How do I update my Profile? 13

Updating my Personal Details 13

Updating my Password 13

What happens if I forget my password? 14


How to create a myPIRSA account?

Registration is essential before you can use any of the myPIRSA services. Follow the steps below to create a myPIRSA account.

• Type the following URL to access the myPIRSA launch page:

www.pir.sa.gov.au/pirsa/more/mypirsa_online_services

Figure 1 – myPIRSA Online transaction services

• From the myPIRSA – Online Services web page, click the Register - new users link.

• Read and accept the Terms and Conditions by ticking the associated check box. Only by agreeing with these Terms and Conditions will you be able to create a myPIRSA account.

• After accepting the Terms and Conditions, enter and confirm your email address. Un-tick the box underneath the email address fields and then select the Submit button at the bottom.

Figure 2 - Terms and Condition


• An email will be sent to your nominated email address with a system generated password and a link to the myPIRSA login page. You will not be required to change this password; however it is highly recommended that you do so as an additional security measure.

Figure 3 - Successful myPIRSA account notification

Logging into myPIRSA

• From the myPIRSA – Online Services web page, click the Login - existing users link.

• Enter your email address and password (your password will be as supplied in the email confirmation after creating your myPIRSA account).

Figure 4 - myPIRSA login screen

• As terms and conditions are subject to change, it is a requirement to read and accept the latest version at each login. Tick the box to accept the Terms and Conditions.

• Un-tick the “Please un-tick this box to continue” box and select the Login button.


myPIRSA home screen

Once you have successfully logged into myPIRSA you will see the myPIRSA home screen which consists of two tabs:

• The ‘My Services’ tab which allows you to:- o see and access your approved service(s) o apply for a new service o view services you have applied for and waiting approval

• The ‘My Profile’ tab which allows you to:- o update your personal details (e.g. address, phone number etc) o change your password

Figure 5 myPIRSA home screen

How to apply for a myPIRSA service?

• In the ‘My Services’ tab select the ‘Click here to apply for a new service’ link.

• You will be required to provide challenge response questions and answers. You must complete this section before you can apply for a service. This will be the only time you need to submit your challenge response questions.

Figure 6 - Challenge Response Questions

The Challenge Response questions will be used to verify that you are the owner of your myPIRSA account, should you ever forget you ‘myPIRSA’ password and need to reset it.

• Enter your questions and responses and select ‘Submit’.


• Once your challenge responses have been successfully submitted, you will be able to apply for a new service. The email address that was provided to create this service will be pre-filled and cannot be changed.

Figure 7 – Applying for a Service

• Enter your personal details in the fields provided. Fields marked with an

asterisk (*) are mandatory fields and must be entered. • Select the service you are applying for (e.g. Shellfish Aquaculture

Production Return).

• Enter the name of the Registration Holder.

Note: for each additional service you apply for your personal details will be automatically entered. To update personal details see below.

• After you have applied for a service you will automatically return to the myPIRSA home page.

• On the myPIRSA page you will see which service(s) are in the process of being approved.


Figure 8 - Service waiting approval

• Your application must be approved by a Leasing & Licensing Officer before the requested service(s) can be accessed.

Approved services will receive the following email notification.

Figure 9 – myPIRSA Service Approved Email

• Now that the service has been approved, you can now commence the production return.

Figure 10 - Approved Service


• Applications that have been denied will receive the following email notification.

Figure 11 - myPIRSA Service Denied Email


Lodging a Production Return

• From the myPIRSA – Online Services web page, click the Login - existing users link.

• Enter your email address and password.

Figure 12 - myPIRSA login screen

• On the myPIRSA home page, select the Production Return service required.

Figure 13 – myPIRSA home screen

• Press continue after you have read the Reporting Obligations.

Figure 14 – reporting obligations screen


Remove row

• If you have licences in different regions, a separate Production Return will need to be lodged for each region. The ‘Reporting Obligations’ screen will appear after a region is selected. Note: employment numbers will need to be separated across regions to avoid duplication.

Figure 15 – selecting a region

• You can now begin entering data in the Production Return. You will need

to press ‘Add New’ to enter data into a table. • Multiple rows of data can be added to the table. • Enter zero if there is no information to report (e.g. no part time

employees). • To delete a row of data from the table, press the ‘x’ button. • Press ‘Next’ to progress to the next section of the Production Return. • The menu allows you to navigate to any section of the Production Return.

Figure 16 – entering data into a production return

• Before you can lodge a Production Return, all errors identified in the Review/Lodge’ section will need to be corrected.

Menu

Table


Figure 17 – errors in production return

• Print a copy of the Production Return by selecting the ‘printer-friendly summary’ link before you press ‘Lodge’.

Note: you will not be able to make any changes or review the Production Return once it is lodged.

• You will receive confirmation when the Production Return has been successfully lodged.

Figure 18 – confirmation


How do I update my Profile?

After logging into myPIRSA you can update your personal details and change your password.

• Select the My Profile tab

• Select the update personal details link.

Figure 19 - My Profile

Updating my Personal Details

• Select the update personal details link, and update the relevant details

• Select Submit

Figure 20 - Update Personal Details Screen

Updating my Password

• Select the change password link

• Enter your existing password

• Enter the new password twice

• Select Submit

Figure 21 - Updating Password from My Service Screen


What happens if I forget my password?

Your password can be reset, by selecting the ‘Forgot your password’ link on the myPIRSA login page.

Figure 22 - Forgot your password

• Enter your account email address

Figure 23 - Forgotten password

• Answer three randomly selected challenge questions

• Create a new password and confirm

Figure 24 - Change your password

If you have forgotten the answers to your challenge questions please contact PIRSA Fisheries & Aquaculture on 8204 1370.

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