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MyHospitalityLab Implementation Guide

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Contents Module 1: Before you begin ............................................................................. 6

Lesson 1: Let’s discuss why you’re using MyHospitalityLab .................................... 6

Lesson 2: Learn from documented success from other Pearson MyLab & Mastering users............................................................................................................. 8

Lesson 3: How will you measure student success and the effectiveness of MyHospitalityLab? ........................................................................................... 9

Module 2: The basics: Account and Course creation, computer set-up, and Tech Support ......................................................................................................... 12

Lesson 1: New user? Here’s what you’ll need to get started (if you’ve used MyHospitalityLab in the past, skip ahead!) ......................................................... 12

o Order textbooks and student access code kits ............................................ 12

o Create your Pearson Educator Account ..................................................... 12

o Explore the MyLab & Mastering Account Home Page ................................... 14

Lesson 2: Set up your computer for optimal performance .................................... 15

o Check the System Requirements to ensure your machine meets the minimum requirements .............................................................................................. 15

o Run the Browser Check to ensure your machine has all plug-ins and recent versions of needed software ......................................................................... 15

o Learn how to obtain technical help when needed ........................................ 16

o Sign up for system status updates to stay informed of downtimes from planned updates and unplanned system events ........................................................... 17

Lesson 3: Create your MyHospitalityLab course .................................................. 18

Lesson 4: Make changes to your course name, end date, etc. ............................... 22

Module 3: Determine your role as a MyHospitalityLab user: Coordinator/Member or Standard course? NEW FEATURE! ............................ 23

Lesson 1: Create a Standard Course if your role is "Instructor: Single Section" ....... 24

Lesson 2: Create a Course Group (Coordinator/Member) if your role is "Coordinator" or "Instructor: Multiple Sections" ...................................................................... 25

o A: Coordinator: creating a master course which will be copied and used to manage other instructors’ courses ................................................................. 26

o B: Instructor: Multiple Sections: using Coordinator Courses to manage multiple sections you will teach yourself ..................................................................... 27

Lesson 3: Create a copy of a course that was designed for you by a Coordinator ..... 29


Module 4: Tour your MyHospitalityLab course menu ...................................... 30

Lesson 1: Review the course menu items that students see ................................. 30

o Course Home ........................................................................................ 31

o Hospitality and Tourism Interactive Activities............................................. 32

o Dynamic Study Modules ......................................................................... 33

o Assignments ......................................................................................... 35

o Multimedia Library ................................................................................. 36

o Results ................................................................................................ 36

o Pearson eText ....................................................................................... 37

o Communication Tools ............................................................................. 37

o Student Support .................................................................................... 38

Lesson 2: Review Instructor menu items: overview of the Assignment Manager, Gradebook and other Instructor Tools NEW FEATURE! ......................................... 40

o Course Home Manager ........................................................................... 40

o Assignment Manager.............................................................................. 40

o Gradebook ........................................................................................... 43

o Roster/Course Details ............................................................................ 43

o Course Settings ..................................................................................... 44

Lesson 3: Instructor Support & Student Support ................................................ 46

Module 5: Assigning effective assignments with the Assignment Manager .... 47

Lesson 1: The prebuilt assignments in your Assignment Manager .......................... 47

o Homework ............................................................................................ 48

o Quiz .................................................................................................... 50

o Test .................................................................................................... 50

Lesson 2: Recap: How to assign prebuilt assignments to your students .................. 51

Lesson 3: Create your own assignments ............................................................ 53

o Build a homework, quiz or test with question bank ..................................... 53

o Build a Media Assignment as a Homework ................................................. 53

Module 6: Managing assessment settings and preferences NEW FEATURE! .... 55

Lesson 1: Customize assignment preferences to match your course objectives ....... 55

o Apply your late submissions policy for an assignment ................................. 56


o Specify the number of attempts students can submit a quiz or test before the due date .................................................................................................... 56

o Specify the number of attempts students can work each question ................ 56

o Add a prerequisite to an assignment ........................................................ 56

o Apply settings for incomplete or interrupted attempts ................................. 57

o Set a time limit ..................................................................................... 57

Lesson 2: Select How and When Students Can Review Submitted Assignments ....... 58

o Choose how the results are displayed (what the student can see) ................. 58

o Choose when the students can review the results you selected .................... 58

Lesson 3: Adjust assignments for students with special circumstances ................... 59

o Extend time limits for students requiring additional time on assignments ....... 59

o Extend the due date of one particular assignment for one or more students ... 60

o Create a separate assignment for an individual student............................... 61

Module 7: Implementation Models to help you achieve your course goals ..... 63

Lesson 1: Common use cases for your MyLab course mode .................................. 63

Lesson 2: Common goals with recommended implementation models .................... 63

o Hold students accountable for learning outside the classroom to allow more flexibility with class time .............................................................................. 64

o Use class time to engage students with active learning, peer instruction, and real world applications ................................................................................. 65

o Use online high-stakes assessments to test student mastery ....................... 66

Module 8: Customizing your Gradebook and basic Gradebook functionality ... 68

Lesson 1: Customize Your Gradebook to show points or percentage, and only the assignments you want to see. .......................................................................... 68

Lesson 2: Add columns for offline (non-MyHospitalityLab) assignments .................. 70

Lesson 3: Add Grade Weighting to Categories and/or Assignments ........................ 72

o When you select “Category and Assignment Weighting”, you can choose: ...... 73

o When you change the Weights setting to “Assignment Weighting Only”, you: . 75

Lesson 4: Omit scores from Grade Average calculation ........................................ 75

Module 9: Using the Gradebook to assess performance and manage grades .. 77

Lesson 1: Review class results and performance on assigned content .................... 77

o View detailed results for all assignments for your class ............................... 77


o Gauge student understanding of specific questions/objectives in an assignment with Item Analysis (IA) ................................................................................ 78

o View student averages for each assignment type ....................................... 80

o View overall class performance for each chapter ........................................ 81

o “Search and Email by Criteria” ................................................................ 81

Lesson 2: Other handy Gradebook features ....................................................... 84

o Change student scores ........................................................................... 84

o Use “Work Needs Grading” alert to grade essay questions ........................... 85

o Report an error to Pearson...................................................................... 86

o Manage Incompletes (for past due work) .................................................. 87

MODULE 10: The student experience ............................................................. 89

Lesson 1: Learn how students register and enroll ............................................... 89

Lesson 2: Top Questions from Students ............................................................ 91

Lesson 3: Connect students with Help & Support ................................................ 92

Lesson 4: Setting student expectations: the importance of conducting a first-day-of-class discussion ............................................................................................. 92

Appendix 1: New features for returning users ............................................... 94

Appendix 2: HTi Mapping for Exploring the Hospitality Industry, 3e .............. 96

Appendix 3: HTi Mapping for Introduction to Hospitality, 6e/Introduction to Hospitality Management, 4e .......................................................................... 97

Appendix 4: Course Contents for Exploring the Hospitality Industry, 3e ........ 98

Appendix 5: Course Contents for Introduction to Hospitality, 6e/Introduction to Hospitality Management, 4e .................................................................... 102


Module 1: Before you begin Hello and welcome! Thank you for choosing MyHospitalityLab! Whether you are new to MyHospitalityLab and are seeking guidance for getting started, or have taught with the program before but want to better understand certain features, you have come to the right place!

Here’s what you will get from the Implementation Guide:

Assistance with setting up your course

Insightful best practices and strategies for effective implementation

Helpful step-by-step videos and descriptions of the steps you’ll need to follow

At some point during the term you may find you’d like support outside of this implementation guide. Two important sources of assistance are Customer Technical Support and the MyHospitalityLab product site. Here are some examples of when to reach out:

Lesson 1: Let’s discuss why you’re using MyHospitalityLab There are many reasons instructors choose to use a MyHospitalityLab course. If you have decided to adopt MyHospitalityLab, you likely have a problem you are trying to solve, a gain you are looking to achieve, a goal in mind, or all of the above.

Customer Technical Support• Account creation or sign-in trouble• Course creation trouble• MyHospitalityLab isn't displaying correctly on my computer

MyHospitalityLab's Educator Support Page• I'd like to sign up for Live, Online Training• I need a Getting Started presentation and handout for my

students• I'd like to watch some short how-to videos about

MyHospitalityLab

http://247pearsoned.custhelp.com/http://www.pearsonmylabandmastering.com/northamerica/mycjlab/educators/support/index.htmlhttp://www.pearsonmylabandmastering.com/northamerica/mycjlab/educators/support/index.html


It is important to think about WHY you are using the program before you begin, so that you can develop a course that best matches your syllabus, course needs, student needs, and will help you reach the outcomes you’re trying to achieve!

Let’s start with the BIG question, “What is the purpose for using MyHospitalityLab?” Here are some common issues, goals, and desired outcomes of those goals communicated from current users:

Do some of these issues, goals, and outcomes resonate with you? In MODULES 4 and 5 of this guide, we will take a deeper look into the content available within your MyHospitalityLab course, and how implementing specific items and features can help you achieve the above goals.

Issues

•Students come to class unprepared•A large portion of class time is spent lecturing on basic concepts that students should be accountable for learning outside the classroom

•Attendance is poor•Identifying "at-risk" students is difficult and often occurs too late in the term to remedy

•Drop/Withdrawl/Fail rates are higher than desired•Student Retention rates are lower than desired•Overall student success rate is note where you want it

Goals•Hold students accountable for learning outside the classroom to allow more flexibility with class time

•Use class time to engage students with active learning, peer instruction, and more "real-world" applications

•Use online high-stakes assessments to test student mastery

Outcomes•Class time is no longer used for basic lecture and is used to engage students with active learning activities and enriched discussions

•Students are prepared and participate in discussion and in-class activities•Increased class attendance•Lower D/F/W rates and higher retention rates•Improved overall student success


Lesson 2: Learn from documented success from other Pearson MyLab & Mastering users Pearson has over 80,000 users of our digital products every single semester. We have over 500 documented stories of true results, so why not learn from those best practices and implementations?

As noted in the complete My Lab & Mastering: 10 Best Practices publication, simply adding any technology product to your course won’t guarantee instant resolution of your teaching and learning challenges. However, adopting these best practices has repeatedly shown to yield positive results.

To learn more about these best practices please see the full report! There are trends among the schools that follow many of these practices. We see over and over that they:

• Recognize and embrace educational value of technology integration • Require the MyLab for at least 10%-20% of the final course grade • Participate in training and follow recommended best practices • Enable active class discussion by assigning pre-lecture homework • Align formative activities (homework and remediation) and summative

assessments (quizzes, writing assignments, and exams) with Learning Outcomes • Use assessments/ data to measure student gains

Use the experience of other educators to help guide your approach to teaching with a Pearson MyLab. So what are some of the best practices you might employ in your own course? As you explore the materials in this guide, you will learn about many different tools. Take a minute to review this chart, and look for the

identify the problems you want

to solve

choose the learning technology, text, and method of

delivery that best fit your goals

build an assessment plan

get everyone—and keep everyone— up to speed and on the

same page

start small position students for successconnect and engage

with studentsemploy personalized

and adaptive learning

conduct frequent assessments track learning gains

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“Best Practices” icon throughout the guide. Topic Sample ideas

Course Management • Bookmark instructor & student help files for FAQ purposes

• Create a course for instructor use only. You can use this to make changes as you teach during the term, or try out new resources or ideas you’ve gained from attending a seminar.

• Consider using coordinator/member courses if you teach multiple sections of the same course, or if you create courses for others in your department.

Announcements • Remind students of important course dates, class events, or

communicate changes in course information. • Students can download the mobile app “My Dashboard” to log

in and review material from their MyHospitalityLab course. • You can copy/paste messages from another source such as a

Word document or website.

Gradebook & Roster • Use Item Analysis to check student understanding of

questions and/or objectives. • Email students by criteria such as assignment performance

using the Search/email by criteria option in the Gradebook tools.

• Change a student’s status to inactive if he withdraws from the course, so that your roster remains current.

• At the end of a semester, export your gradebook data and save it for record-keeping purposes.

Course Design • Add menu items to your left navigation as content pages that

contain your syllabus, projects, or other instructor-made materials.

• Modify your course menu to move frequently used tools to the top. Remove or hide unused items to streamline your course menu.

• Add discussion threads by chapter or topic to focus on strategic points.

Lesson 3: How will you measure student success and the effectiveness of MyHospitalityLab? As the last step of your planning process, we encourage you to think through how you might measure the success of your intended outcomes for using the MyLab.

• Will you be able to gauge with a gut check? Class evaluations? Or will you need to pull some data to substantiate results?

http://help.pearsoncmg.com/xl/instructor/ccng/instructor_help.htmhttp://help.pearsoncmg.com/xl/student/ccng/student_help.htm


• If you plan to analyze data, what will you use to compare and contrast? Results from sections taught in previous terms or results from another section not using MyHospitalityLab?

Answering these questions now will help you determine if there are specific items you might need to implement or specific features you will need to understand in order to obtain the information you seek after your course ends.

Need something more concrete?

At Pearson, we are committed to illustrating ways in which our MyLabs are impacting students and instructors. One way we highlight our MyLabs in action is through case studies: documents which contain both qualitative and quantitative information that explains the effectiveness of a MyLab.

These “Efficacy Studies” help show the value and benefits of using a learning technology to other instructors, and can benefit you as well, given that more than ever, instructors are being asked to provide data and reports to illustrate the performance of the resources they choose for their students.

If desired, our efficacy team will partner with you to review the case study structure, assess your data and complete the analysis and statistical correlations necessary to create an efficacy report around your implementation and usage of MyHospitalityLab.

If you are not familiar with the case studies that Pearson has published, take a look at our Results Library. Choose EXPLORE RESULTS in the green box at the bottom left to search the site by discipline, product, course format, etc. If you are interested in participating in an Efficacy Study of your own, talk to your Pearson rep about how you can partner with us to share your implementation and results. We'd love to hear from you!

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Module 2: The basics: Account and Course creation, computer set-up, and Tech Support

It’s very easy to get started using MyHospitalityLab: make sure you have an educator account, make sure your computer has a supported browser and necessary plug-ins, and know how to reach Tech Support if you get stuck.

Lesson 1: New user? Here’s what you’ll need to get started (if you’ve used MyHospitalityLab in the past, skip ahead!)

o Order textbooks and student access code kits Your students will need to redeem an individual, course-specific student access code to register for your online course. This code can be redeemed only once — at the moment of registration. Your bookstore needs to use the correct ISBN(s) when ordering. For most courses, they can order one or both of the following:

• The textbook bundled with a student access card • A standalone access code kit: MyHospitalityLab Access with eText • Additional book and code bundles are available. Ask your sales rep for the best combination for your needs.

In lieu of an access code card, your students can purchase access online during registration. They can purchase access with a credit card or a PayPal account.

o Create your Pearson Educator Account Your Pearson sales rep may have created an account for you, and provided you with a login and password. If not, it’s very simple to create your account yourself! You will need an instructor access code to get started, which you can request online. Click here for the MyHospitalityLab home page, then click Educator under Register.

http://myhospitalitylab.com/


Click No, I would like to request access, then select your location, and provide the information requested. We’ll verify your request and email your single-use access code within four business days of request approval. Or, you can contact your sales representative to obtain an access code. Once you have your educator access code, you can create your login and password.

Step by Step:

1) On the MyLab & Mastering home page, click Educator under Register.

2) On the Educator screen, click the Register button.

3) Read the license agreement and click I Accept to continue.

4) Sign in or create an account:

5) Click Yes under Do You Have a Pearson Education Account to sign in with your existing Pearson account login name and password.

Click No to create a Pearson account. Enter a login name and password. Click Check Availability to verify the new login name is available for use.

Click Not Sure to search for your account.

6) Enter your access code in the boxes provided or click Switch to a single box to paste in the access code.

7) Enter or verify your contact information.

8) From the Confirmation page, click Login to go to the MyLab & Mastering home page.

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o Explore the MyLab & Mastering Account Home Page After you log in, you will come to your MyLab & Mastering Courses page. This page is the central location for all of your MyLab & Mastering courses and Pearson resources. You will create your MyHospitalityLab courses here. There are four areas on this page: MyLab & Mastering - Lists all the MyLab & Mastering courses you are teaching, and where you will create your courses.

Courses & Products - Provides access to additional products and subscriptions.

Announcements - Displays general announcements from Pearson Education and provides timely information about each of your courses.

Need Help? - Provides links to resources to help you Get Started, Access Support and Access Pearson Resources.

The top right corner of the MyLab & Mastering Courses page provides links to:

• Account - Enables you to manage your Pearson account by editing your personal information.

• Help & Support - Opens a page with links to online Instructor or Student Help and MyLab & Mastering support resources.

• Sign Out - Ends your session.

Tip: Logging out prevents the next user of the computer from accessing your MyLab & Mastering instructor resources, such as the Gradebook. This is especially important if you are using a public computer, such as in a computer lab or shared office environment.


Lesson 2: Set up your computer for optimal performance

o Check the System Requirements to ensure your machine meets the minimum requirements

Now that you have defined your goals of using MyHospitalityLab, you should prepare your machine for optimal performance.

Before you set up your course, check the system requirements to be sure your computer meets the needed requirements. This will outline requirements for Operating Systems and Browsers, Internet Connection, Screen Resolution, and Players & Plug-ins.

Step by Step: 1) Go to MyHospitalityLab.com.

2) Click on Support under the Educators area.

3) Click on System Requirements.

o Run the Browser Check to ensure your machine has all plug-ins and recent versions of needed software

After making sure your machine meets the System Requirements, we highly recommend running the Browser Check to ensure courses will run at optimal performance. (Make sure to run the Browser Check on every machine that you work on).

Please note that most users have the BEST EXPERIENCE using Google Chrome. Although other browsers can be used, it is important to run the browser check and use only a browser that is fully supported.

https://www.google.com/chrome/browser/


Step by Step: 1) From the System Requirements page, scroll down to the Browser Check and click

the Run the Browser Check button.

2) Review the list of players and plug-ins that are not installed or need updating and download all of the latest versions.

3) Once installations are complete, close the Browser Check, restart your computer, and return to MyHospitalityLab.

4) MyHospitalityLab does require pop-up screens for all assignments. Please make sure you and your students have allowed pop-ups from the site.

o Learn how to obtain technical help when needed Pearson offers technical support to you and students 24/7. You can connect with Customer Technical Support for assistance with registration, signing in, browser settings, plug-ins, other system requirements, and general technical issues with your course or account. Bookmark this site for easy and quick reference. There are three ways to contact Pearson Customer Technical Support:

Find Answers 24/7 (Search FAQs) in the Knowledge Base

24/7 Chat

24/7 Phone:

Educator- 888-433-8435

Student- 800-677-6337

The Knowledge Base is a section of our 24/7 Support site that collects the most common questions and answers, and catalogs them in a searchable way. The FAQ listing changes daily depending on the volume of questions coming in at that time. The search field is linked to an extensive knowledge base of questions and answers which is an excellent place to start if you have an “error code” or “error message,” as it will retrieve the reason for the error as well as the steps to resolve the issue. This can save you and/or your students a great deal of time and effort.

Anytime you OR your students reach out to Technical Support via phone or chat an incident number is generated. This is the “tracking” for the incident reported.

Best Practice: Require students to provide a Pearson Incident Number to you before bringing any technical issue or error directly to you. We are unable to troubleshoot technical issues without an incident report with all necessary details. You can in turn pass this incident number to your Pearson

representative in the event it needs escalated. Students will receive an incident number using any method to contact our technical support teams.

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These are the most common “Technical Support” issues at the beginning of the term. Providing this list of “common errors” as well as links to the cure may prove to be very helpful to your students.

• Forgot Login/Password - go directly to this link where students can enter their email address or login name to retrieve their information: https://register.pearsoncmg.com/forgotlogin/forgotLogin.fl

• Students may need to change something about their Pearson account, like their email address, username, password, school, etc.; send them here: http://247pearsoned.custhelp.com/app/answers/detail/a_id/447

• Students experience a variety of browser-related issues; we've broken down the steps for each browser here: http://247pearsoned.custhelp.com/app/answers/detail/a_id/7557

• Before contacting support make sure students meet the system requirements for their Pearson website: http://247pearsoned.custhelp.com/app/answers/detail/a_id/7875

• Students who drop classes may be seeking refunds. Tech Support does not handle these so please direct students here: http://247pearsoned.custhelp.com/app/answers/detail/a_id/9559

• This decision tree covers a variety of registration and access code issues: https://247pearsoned.custhelp.com/app/answers/detail/a_id/1637/

• Safari Authenticity Error: http://247pearsoned.custhelp.com/app/answers/detail/a_id/10174

• Using FireFox 23: http://247pearsoned.custhelp.com/app/answers/detail/a_id/11663

• Missing Courses: http://247pearsoned.custhelp.com/app/answers/detail/a_id/650

You can also refer students to the Top Questions provided on the Support link under the Students area of MyHospitalityLab for easy access to answers of frequently asked questions.

o Sign up for system status updates to stay informed of downtimes from planned updates and unplanned system events

Although we never anticipate any unexpected system outage or downtime, we recommend that you subscribe to “System Health Notifications” so that you are alerted via email if one should occur. To do so, click here and sign up for a Pearson 24/7 account.

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Once you do so, receive system updates by clicking SUBSCRIBE then NOTIFY ME at the bottom of these pages:

• Sign In and Registration Status • MyLab/Mastering New Design Status • XLMyLabs Status

Lesson 3: Create your MyHospitalityLab course

NOTE: If you are integrating your MyHospitalityLab course with your school’s Learning Management System (e.g. Blackboard, Canvas, D2L, Moodle) for “single sign on”, you will not create your course in this manner. You will

create your course through your LMS course. Please click here for assistance with creating an integrated course for single-sign on and grade transfer with your LMS.

Now that your computer is ready, and you are familiar with Tech Support, it’s time to create your MyHospitalityLab course or courses.

Sign into your educator account at www.MyHospitalityLab.com then follow these steps.

Step by Step:

1) Click Create your New Course or Create/Copy Course located in the MyLab & Mastering area. (You’ll only see Create your New Course if this is the very first course you’ve ever created with MyLab and Mastering.)

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2) On the Create or Copy a Course page, search for course materials:

Select Search Course Materials. Enter the textbook Author, Title or ISBN

OR

Select Browse by Discipline. Click the dropdown menu to locate your discipline. You can leave All Publishers selected or narrow you search by selecting a specific imprint.

3) Click Go. Review the list of titles.

4) Click Select Course Materials, after carefully selecting your MyHospitalityLab course (pay attention to details like the book cover, author, edition, etc.)

Now enter the Course Information.

5) Enter the Course Name.

6) (Optional) Enter a course Description to help distinguish this course from another course, for example, the course number and section, or when the course meets.

7) Select a course type:

For standard courses, in most cases you will select For Student Enrollment.


Select For Instructor Use Only if you do not intend to enroll students in the course.

This type of course can be a “play course”, or modified and copied to create other courses. (If you are creating a For Instructor Use Only course, the Course Enrollment Dates section is grayed out. Skip to step 9.)

8) Select Course Enrollment Dates:

For Enrollment Start Date, click the calendar icon to select the month, day, and year when you want students to start enrolling in your course. The default is the current date.

For Enrollment End Date, click the calendar to select the month, day, and year when you want students to stop enrolling in your course.

Best Practice: Set the enrollment end date to align with your school's drop/add period, or other class start period. The enrollment end date can be revised for late student enrollment, if necessary. Communicating to your students that enrollment in your MyHospitalityLab course will close on a certain date can also motivate them to register in a timely manner!

9) Select Course Duration Dates:

For Course Start Date, use the calendar to select the month, day, and year when you plan to begin teaching the course. The default is the current date. Your Student Enrollment date cannot be earlier than the Course Start date.

For Course End Date, use the calendar to select the month, day, and year when you want student access to your course to close. The longest your course can last is 2 years, but most instructors close their course at the end of the term. After your course closes, students will no longer be able to access it. As an instructor, however, you will have access to the course until it is deleted.

When the course reaches its Course End date, it enters a 12-month course retirement phase. At the end of this phase, email alerts remind you that your course is flagged for deletion, and provide information on how to make a copy of your course for reuse after the original course is deleted.


Best Practice: Leave the course start date default for the current date and set the course end date a month or so after the last day of classes to allow students time to complete makeup work, or to allow you time to copy course materials you plan to use again.

10) Under Make Available For Other Instructors To Copy, select:

Available For Copy to allow other instructors to copy your course. Instructors will only be able to copy your course if you share your Course ID with them!

Unavailable For Copy if you do not want other instructors to be able to copy your course.

11) Click Create Course Now

A “Confirmation - Request Received” page will provide you with your unique Course ID, usually consisting of your last name and five numbers (for ex: smith12345). Course IDs also appear below each course name in the MyLab & Mastering courses list on the courses page. You can print this page for your records. At the bottom of the page, click Back to your Courses page. On your MyLab & Mastering Courses page the clock icon indicates that your course is being prepared. When your course is ready you will receive an email. The course is created in as little as an hour or up to one day, depending on the size of the course materials you selected and the number of course creation requests in the queue. You do not need to stay signed in or be connected to the Internet while your course is created. You will receive an email when you course is ready. Included in this email is a student registration handout populated with your course information including the Course ID that you can email or give to your students. You can also access this handout by clicking the


Details link next to your course name on the courses list on your account home page. After your course is created, you can communicate the course ID and student registration handout to students so they can enroll in your course (for courses set for Student Enrollment). Do not send the course ID to students if course creation fails, or if you’re integrating MyHospitalityLab with your school’s LMS.

Lesson 4: Make changes to your course name, end date, etc. After you have created a course, you might find that you need to edit some aspect of your course later in the term. You can easily do things such as:

• Rename your course

• Add/delete/or edit the course description

• Change the course type (For Student Enrollment or Instructor Use Only)

• Edit the course enrollment start and/or end dates

• Edit the course start and/or end dates

• Change the copy settings (available or unavailable to copy)

Step by Step:

1) From the MyLab & Mastering courses list, click the Details link next to the right of the course name.

2) On the Course Details page, click Edit Course.

3) Make any edits and click Save.


Module 3: Determine your role as a MyHospitalityLab user: Coordinator/Member

or Standard course? NEW FEATURE! Creating a course is straight-forward, but setting up and designing a course requires some planning. Before you continue through this module, you should decide if you are creating a course that only you will use, one that you will copy for your own multiple sections, one that you will be creating for OTHER instructors to copy, or one that you are copying from another instructor.

Previous versions of this MyLab didn’t allow for easy creation of multiple courses at once, that could be modified by a Coordinator after the sections had already been created. The Coordinator/Member Course Group feature allows for that!

Instructor: Single Section- You have one course per term. You have to create a course from scratch, but you probably don’t need to make any copies of it, as you only teach one section. You are a Standard User.

Instructor: Multiple Sections- You belong to a department, and there is no master course you must follow. You are “allowed” to make your own course, and you teach multiple sections. Therefore you want to make one master MyLab course that you then copy to satisfy the need to have multiple courses that are similar. You want each section of students to enroll in their respective MyLab course section and for each section to have its own MyLab gradebook. If this is you, you are also a Coordinator and should read the Coordinator Set-up and Design section.

What are some advantages to setting up a Coordinator structure in your MyLab?

You can establish consistency of use across sections.

You can pull data across all sections with just a few clicks.

You can see what is going on in other sections.

You can modify one course, and those modifications will flow to the other sections.

You can enforce requirements across sections.

Coordinator- You are a coordinator for a program, and you must set up a master course that many people will copy. You are responsible for the policies of the course, and you provide leadership and guidance for usage of the MyLab. If this is you, you are a Coordinator and should read the Coordinator Set-up and Design section.


Member/Section Instructor- You have no desire to design a course, or your Coordinator has designed a course for you. You just want to know how to navigate the course, how the MyLab “works” and maybe a few things about the Gradebook. You may have more than one section, but, you still may only have to copy some courses. You are not creating from scratch. If this is you, you can completely skip the Coordinator Set-up and Design section. You are Member user.

Lesson 1: Create a Standard Course if your role is "Instructor: Single Section" As a standard user, you simply need to create your first course as described in the previous module. You will be able to make copies of your course in subsequent terms.

If you are creating a course to share with other instructors, you will want to create your entire MyLab course and then ensure that you have it set to allow for copy. When you share a course, you are essentially “gifting” it to someone. Once they copy the course, their course is no longer tied to yours in any way. It is its own standard course. You are just allowing the person copying the course, and have a copy of your assignments!

Step by Step: To make a course available for copy:

1) Go to your Courses Home page and click on the DETAILS button beside the course in question.

2) Then click on Edit Course.

3) Mark the course as available for copy.

This course ID can now be used to create a COPY of your course. If you want to share it with other instructors to make their OWN section off of your copy, you can do so by providing them with this course ID.


Lesson 2: Create a Course Group (Coordinator/Member) if your role is "Coordinator" or "Instructor: Multiple Sections" If you are acting as the coordinator/course administrator for other instructors (A) or coordinating a course for your own use- Instructor: Multiple Sections (B), this lesson is for you. The first step is to create your template or master course.

When creating your course: • Name your coordinator course something that is

relevant to the time period or overall course, not the section. • Do not allow for student enrollment in your

Coordinator course. Students should always enroll in a Member section. • Make the end date as far in the future as you can possibly make it. • Be sure to mark the course as available for copy. • Make your Member courses after you have designed your master course.

Step by Step:

Log in to your MyLab course and click Course SettingsEdit Settings above Course Home. Click EDIT in the General Settings section.

Change the course type from Standard to Coordinator and click SAVE.

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Note: Be sure that you have made the Coordinator Course available for copying. Once changed to Coordinator, your course will start with “Coord” in your course list to help differentiate it in the list.

o A: Coordinator: creating a master course which will be copied and used to manage other instructors’ courses

If you are coordinating a course and there are other instructors who are going to COPY your Coordinator Course to create their OWN member courses, you will follow this process:

Once the coordinator course is ready for copying, provide the Course ID of the coordinator course to each member instructor. The member instructors will log in to MyHospitalityLab with their own login and password, and copy your coordinator course.

Tip: Changes made to menu structure and content pages in the coordinator

course are not inherited by the member courses later on during the term. Therefore, you should complete all customization in these areas of the coordinator course before you create the member courses.

Each copied course will automatically become a member of your course group, and will be listed on the Group Admin step of the Settings page of your Coordinator course. As a reminder, the information that will flow from your Coordinator course to your Member course(s) includes:


• Assignments created in the Assignment Manager

• Study plan Manager Settings

• Gradebook Settings

• Announcements made through the Course Home Manager

Things that will NOT flow to the member sections during the term include:

• Document Uploads

• Changes made to the course navigation/customization to the left navigation

Note: Courses that have student enrollment cannot be converted to a coordinator course

When logged in to the Gradebook or Assignment Manager as the Coordinator, you will see all Member courses listed in a drop-down and can toggle between them, and view their contents. See sample images below.

o B: Instructor: Multiple Sections: using Coordinator Courses to manage multiple sections you will teach yourself

You can either create a new course that will function as a coordinator course, or convert an existing course to a coordinator course. You will want to do this AFTER you have created your assignments, announcements, etc.

The information that will flow from your coordinator course to your member courses during the term includes:

• Assignments created in the Assignment Manager

• Study Plan Manager Settings (not applicable in MyHospitalityLab)

• Gradebook Settings


• Announcements made through the Course Home Manager

Things that will NOT be changed in the member courses during the term are:

• Document Uploads

• Changes made to the course menu (added menu buttons, rearranging of menu items)

Note: Courses that have student enrollment cannot be converted to coordinator courses but can be copied to create a new coordinator course.

If you are teaching multiple sections of the course yourself, you will want to follow this process:

Go back to your Courses home page and create your own section courses. Click Create/Copy a Course, select Make Multiple Copies or Sections of a Course and find the Coordinator course you created in this drop down list and then click Go.

Enter the number of member sections you need to create and click Update. Enter all required information giving each section a unique name. Remember to set your start and end dates according to your term length, and use a 17-21 day window for the enrollment period. Click Create Courses Now.


You will receive a confirmation screen that provides you with the course ID for each member section. Print this page. You will also receive an email with this information. You will want students to enroll in the member sections ONLY, not the Coordinator section, so these course IDs will need to be distributed to your students accordingly. Click Back to your Courses page. You can also find the student registration handout by clicking on the details button.

When you’re teaching your own sections using your Coordinator course as a master template, you can also share your Coordinator course ID so that your colleagues can have member courses as well. That’s how you AND others will

participate in a course group.

Lesson 3: Create a copy of a course that was designed for you by a Coordinator If you are a Section Instructor and need to be a Member of a course group, you should have been given a course ID to create a member course.

Step by Step:

Log into Pearson MyLab & Mastering with your Educator credentials.

Click Create or Copy Course and select Copy a Course and then Copy Another Instructor’s Course.

Enter the course ID that was given to you and click GO.

Continue the process of naming your course, setting enrollment start and end dates, etc. This will create your OWN unique course ID which you will then give to YOUR students. The course is now yours to “own” and “edit”, but can be modified by the Coordinator who manages the course group.


Module 4: Tour your MyHospitalityLab course menu Once you’ve created your course, click the name of it in your course list to open it, and explore what’s there.

Your MyHospitalityLab course is a robust learning management system that can provide measureable gains in student learning outcomes. It has been thoughtfully designed with a range of discipline-specific features that have been created to maximize engagement and relevance.

If you’ve used a prior version of this program you’ll see some things look the same, and others are very different. This module will explain what’s here, and how to use it to reach the goals you have for your course.

Lesson 1: Review the course menu items that students see

The first things you may notice about your course menu (the left navigation bar in your

course) are the items that have a “hidden” icon next to them. These items, the modify buttons above the menu and content pane, and the course settings button, are the only items in your course that you see but your students do not. All other items are what your students see in their courses. This allows you to see everything as a student would see it, to complete assignments as students would, and obtain results like students do. You will even see your name (grayed out) in the gradebook. In prior versions of this course, there was not a built-in “student-view” of the course, but now there is!


o Course Home When you and your students click into the course, it defaults to the Course Home, where students can view:

• The week’s calendar

• An area for upcoming assignments

• Announcements

• My Results area, highlighting the student’s overall grade in the course, and progress through the number of assignments you’ve assigned.

NOTE: Assignments and their due dates are created through the Assignment Manager found in Instructor Tools, but if you’d like to add Announcements or modify the My Results area, it’s easy to do so through the Course Home Manager in Instructor Tools.

Announcements will show both publisher announcements (such as how to enter answers, how to perform a browser check, scheduled down time) as well as any personal announcements you add. Regularly communicating with students about your course assignments, expectations and due dates is vital in any class. Your MyLab course offers several options to make student communication both fast and easy.

Announcements can easily be communicated on the dashboard and/or sent via email to students. The email will go to the email address the student used to register for the MyLab. Many instructors find announcements on the dashboard a great way to communicate with students with the old adage “tell them something 3 times”: class, announcements, email.

My Results will show students an “at a glance” view of how they are performing in the course on the graded MyLab assignments. The “target line” is set at 80% by default, but you can modify this percentage, as well as hide any area of the dashboard. In your course My Results will show any results of graded activities that you’ve taken through the student view of the course.

Feel free to hide anything you do not want students to see on the home page here. You can also change the default target from 80% to something else, if desired.

The Course Home menu item has a few other items nested inside it. Clicking on it will show:

• Purchase Options - for students who have purchased MyHospitalityLab but not the textbook, or would like to upgrade their MyHospitalityLab account to include the eText


• A Syllabus page – click Modify above the content pane then Manage to upload your syllabus as a Word document into the course.

• Calendar – to see a month view of the assignments due in your course.

o Hospitality and Tourism Interactive Activities Within MyHospitalityLab is HTi (Hospitality and Tourism Interactive): an innovative, interactive application that allows students to explore the exciting world of the hospitality industry in a simulated environment. Through activity-based learning, students can gain practical experience in developing customer service, service quality, and leadership skills.

HTi features different properties for exploration, representing various sectors of the hospitality industry such as lodging, food service, etc. Students will meet characters (avatars), who will share information about their jobs and their careers, and introduce activities to complete. Students progress through the characters and activities in each property, and when they need to sign out, they click Submit, and can return again anytime (until the due date if you add one).

Upon completion of the activities, students are given a score that represents their knowledge of that particular learning objective (this score is for the students’ reference only – you won’t see these scores).

Students can access the HTi properties directly from this Hospitality and Tourism Activities menu item. Pearson has pre-assigned the activities in your course for you


through the Assignment Manager (which will be discussed in Module 5). If you’d like to unassign or any of the properties, or keep them assigned but add a start date or due date, you can manage these through the Assignment Manager.

While they aren’t pre-assigned for you, there are also corresponding quizzes for each HTi property, to test your students’ understanding of the activities’ content, generating scores that you will see in your gradebook. If you choose to assign these to your students through the Assignment Manager, students will access these quizzes through this main Hospitality and Tourism Interactive menu item. The quizzes have been built with the Activities as prerequisites, so in order to begin a quiz the student will need to have opened the corresponding Activities.

o Dynamic Study Modules

Dynamic Study Modules help students check and improve their knowledge of textbook material they must master to do well in the course. They can be used simply as an adaptive, self-study tool, or you can assign them through the Assignment Manager to make them a required, graded component of your course.

As a student progresses through sets of questions, these modules provide practice and feedback in areas where the student needs more review.

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The scientists and software engineers that built the amplifire application behind the Dynamic Study Modules have pulled together more than 10,000 papers, studies and articles on the topic of learning and memory. They have applied 25 key learning techniques throughout the software.

Go to http://www.knowledgefactor.com/science to learn more about the science and research behind the application integrated within Mastering.

To explore the study modules as your students might experience them, click “Access Dynamic Study Modules” from the menu item’s content pane.

http://www.knowledgefactor.com/science


There you will see all the chapter modules available. Dynamic Study Modules, or DSMs, leverage research from the field of cognitive psychology, neurobiology and gaming to deliver a uniquely effective, learning system. The DSMs continuously asses students’ performance and provide additional practice in the areas where they struggle the most. Dynamic Study Modules can be accessed by a computer, or a smart phone or other mobile device using free Pearson Dynamic Study Modules App.

Assigning DSMs through the Assignment Manager allows you to track students’ progress through your MyLab Gradebook. If you do not assign them, you can still review student progress through the Dynamic Study Modules Reporting tool, nested for instructors and hidden from students beneath the main DSM menu item.

o Assignments Clicking on Assignments in your menu will show you and your students any of the homeworks, quizzes and tests assigned in your course. It will also open the list of chapters in your text, so a student could go directly to the Assignments for a specific chapter without having to use the Chapter filter on the main Assignments page.

Students can start to work on your assignments from either the Course Home (week or month calendar or Upcoming Assignments) or an Assignments page.

IMPORTANT! Unlike prior versions of MyHospitalityLab, not all of the gradable assignments are available to your students when you create your course. When you first create your course, only the HTi Activities are available to your students. This gives you more control over what your students work on, when they work on it, and makes the course easy to navigate and understand! To easily assign more items in your course, you’ll use the Assignment Manager inside the Instructor Tools menu item, which is discussed later in this module.


o Multimedia Library

Searchable by chapter, the Multimedia Library allows you and your students to quickly access chapter PowerPoints, Flashcards, and Case Studies. The content here is not gradable, however you can create media assignments in the Assignment Manager using these media files if you’d like to know who has viewed a media file and for how long. Go to Module 5 to learn how to create a gradable Media assignment.

o Results Students see their grade results on assignments on the Results page. They can see their raw score, percentage score, time spent on the assignment and the date it was completed. They can also review their work from here.

You can complete work in your course just like students do on items you’ve assigned via the Assignment Manager, by clicking in Assignments or on the Calendar, and your scores will record in Results like a student’s.

Students’ overall score in the course so far is displayed as a percentage if they click the Overall Score button at the top of the page.

Students can also specify the time period, assignment type, or individual chapter results by using the buttons and drop-down list.


o Pearson eText The eText is always available to you as an instructor, and is available to students whose access code includes access to it, or who purchase access during the registration process.

Not only is the eText a wonderful tool to be able to pull up in class, but using the highlighting and shared-notes features allow you to integrate tips, comments, and important information to your students, thereby encouraging them to read the required pages.

o Communication Tools

Communication Tools houses items that allow for extra communication with your students outside of the classroom, and are especially handy in an online course. But even traditional courses with an online component (hybrid courses) can benefit from these tools.

For example, you can continue an in-class discussion that you didn’t finish before class ended on a Discussion Board. Discussion Boards are also a nice way for shyer students to participate in a debate. You can also ask your students to write responses to a question you pose in class, then have them upload their responses in Document Sharing and share with entire class, so students can read each other’s responses.

Email

Educators can email students, students can email each other. Email will be delivered to the account specified upon registration.

Document Sharing

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Share documents with instructors only or with the whole class. You can organize the documents you and your students share by setting up categories to store the uploaded documents.

Make sure that you create categories before uploading documents as you will not be able to transfer documents from one category to another after the upload is complete.

Chat

Initiate a web-based chat session with another online participant in the course.

Discussion Board

Discussions allow your students to share ideas with you and each other. You can create your own discussion topics, or set up folders to group chapter discussions together. Your students can respond to the topic as well as each other’s posts from within each discussion topic. Discussions can also be referred to as threaded discussions since your students’ lively responses form an intertwined thread.

You have the ability to hide topics from students at any time and can choose to hide all responses from students until they post their own response (i.e. students can’t see others work until posting).

o Student Support Clicking Student Support in the menu will open up the Help & Support page that is also located in the MyLab Banner at the top of the course. The searchable Help files for students are invaluable. Your students will also find the icon on certain content pages handy if they are unsure about a feature of MyHospitalityLab.

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Lesson 2: Review Instructor menu items: overview of the Assignment Manager, Gradebook and other Instructor Tools NEW FEATURE! If you used a previous version of MyHospitalityLab the Instructor Tools area is new to you. This area of the course menu is a critical space where you will manage your course. Most importantly, the Assignment Manager and Gradebook are found here, and will be where you conduct the majority of your course management.

o Course Home Manager There are 2 ways to change the appearance of the Course Home and to add Announcements to your course:

clicking modify manage above the content pane while on Course Home

clicking Instructor Tools Course Home Manager

Both methods work the exact same way, but some instructors prefer to do ALL of their course management from within Instructor Tools, making the Course Home Manager tool a popular menu item.

o Assignment Manager The Assignment Manager is the tool you will use to assign Homework, Quizzes, and Tests to your students. Pearson has prebuilt a number of assignments for you, and you can create additional assignments like multi-

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chapter tests using the built-in testbank. You can also create media assignments for your students either from files housed in the non-graded Multimedia Library, or from media you add to your course.

IMPORTANT! Unlike previous versions of MyHospitalityLab where all chapter material was available to students when you created your course, now the only gradable items available to your students are the Hospitality and Tourism Interactive Activities, until you assign others using the Assignment Manager. This gives you complete control over what your students work on, when they work on it, and makes the course easy to navigate and understand!

In the next Module we will discuss how to implement the different prebuilt assignments into your course. When you’ve decided which pieces work best for you and your students, here’s how you’ll assign them!

Step by Step:

Go to Instructor ToolsAssignment Manager.

Sort assignments by chapter using the Chapter filter button and chapter drop-down list.

Note: The HTi Activities and Quizzes are found in their own “chapter” – the last chapter listed in the Assignment Manager.

To see what the assignment is, and how it will look to your students, click Preview in the Actions drop-down list.

To assign without a due date (think of this as recommended but not required), one item at a time, you can use the Actions drop-down list next to the assignment to select Assign -> then Go. If you’d like to add a due date, one item at a time, select Settings for Class from the Actions drop-down list, and enter the due date and time.

OR


Click Change Due Dates & Assign Status to assign multiple assignments at once, or assign with start and end dates. Filter by chapter using the Chapter button and drop-down list.

Update and add dates to each applicable item, or checkmark multiple items and use the Multiple Assignment Settings row to manage the Assigned, Start and Due settings for multiple items at once.

Click Update all settings or Update changes only when finished.

Update all settings - Applies all the settings on this page to the course. If the course is a coordinator course, your new settings plus any existing settings (for example, due dates) will be applied to all member courses and override any settings individual member instructors have specified in their courses.

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Update changes only - Applies only the settings you have just made. If the course is a coordinator course, only your new settings are applied to all member courses.

Working with the Assignment Manager gives you flexibility to add assignments to your course as the term progresses, or assigning everything ahead of time before your students join. Module 5 will cover the available prebuilt assignments and when and how you might use them in your course.

o Gradebook Your Gradebook is where you will view student results on your assignments. You can view results for the whole class and for individual students.

Also sortable by assignment type (homework, quiz or test) and chapter, you can filter down to the assignments you want to see and view your students’ percentage (by default) or raw scores (by adjusting Scoring Options in More Gradebook Tools) on those assignments.

Module 8 will provide best practices and thorough feature overview of this robust Instructor Tool.

o Roster/Course Details The course roster allows you to see a list of all of the students that have registered and enrolled in your course. It displays the student’s name, email address, current role, status, and temporary access status (if applicable). The roster is where you control if a student is Active or Inactive (prohibit for signing in and remove name from gradebook). The course roster also allows you to upgrade a student to Teaching Assistant/Section Instructor access.

When a student successfully registers and enrolls in your MyLab course, they are active. During the “add/drop” period, you might have students that drop the course or move to another section at the start of a term and need to be removed from your MyLab course. Removing a student from your MyLab course is handled by changing the student Status to Inactive in the course roster. This will remove the student from your gradebook and any class averages.

If inactive students have any grades stored from completed assignments, those grades are not lost. The student will appear “greyed out” in the gradebook, and if they enroll in a different section using the same MyHospitalityLab course, their grades can be imported by that instructor.


If you have a Teaching Assistant who will help you manage any aspect of your course, you can identify them in your course roster and determine their level of access. Likewise, if you have a co-instructor who needs to access the course, you will go through the same process outlined below.

The first step is to get a student access code for your course from your Pearson representative. The TA or Section instructor will need to use this code to register for your course as a student. Just like your students, they will need both the access code (which you can obtain from your Pearson Representative) and your course ID (which was generated when you created your course). If you have multiple TAs you will need an access code for each. (3 TAs=3 access codes)

You may also access the roster by clicking the number of students in the course on your MyLab & Mastering course list after signing in.

o Course Settings The Course Settings tool is found in Instructor Tools, and also in the upper left hand of your course above the menu. An important setting you may want to adjust is the chapter coverage in your course.

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Your textbook and MyLab may contain more content than you plan to cover during the term. To make the Assignment Manager and Gradebook more manageable, removing chapters from the coverage will allow you to only have assignments listed for the chapters you cover. Remember, your students do not have any assignments until you assign them; minimizing what’s available to assign is a MyLab best practice.

Step by Step

Course Settings > Edit Settings OR Instructor Tools > Course Settings

OR

Coverage > Edit > Uncheck chapters to be omitted > Save

Note: you will not be able to remove chapter coverage if there are any scores in your Gradebook, even if it’s only a score for an assignment you’ve taken as an instructor from the Assignments menu items. So removing coverage should be a first step when you begin to build your course.


Lesson 3: Instructor Support & Student Support At the bottom of the course menu are links to support for you and your students. These pages give you and your students quick access to the built-in help index for MyHospitalityLab. Completely searchable, the Help index provides you with step-by-step instruction on course management, and gives the students information on how to work through the assignments and features of your course.


Module 5: Assigning effective assignments with the Assignment Manager

This module will describe the prebuilt assignments Pearson has provided you in your MyHospitalityLab course, to help you create thoughtful coursework to meet your implementation goals.

We want to help your students learn the material in your course. For online educational resources to be effective, research has shown they should be Interactive, Memorable, Flexible, Helpful and Accessible. MyHospitalityLab is all these things.

Lesson 1: The prebuilt assignments in your Assignment Manager Your MyHospitalityLab course provides you with a myriad of prebuilt chapter assignments to assign students which are categorized as Homework (H), Quizzes (Q) and Tests (T). While the steps to assign these items are the same, there are distinctions in the default settings that differentiate the way you might use them in your course.

Homework• Dynamic Study

Modules• HTi Property

Activities

Quiz• HTi Property Quiz

Test• Chapter Test


o Homework

• Dynamic Study Modules There is a Dynamic Study Module for each chapter of your textbook.

As a student progresses through sets of questions, these modules provide practice and feedback in areas where the student needs more review. The software keeps track of the student’s mastery by when they confidently can answer the question. Double clicking an answer choice will tell the program the student is confident about the answer, or the student can click once in 2 answers to indicate he’s not certain which answer is right but believes it’s one of the two.

Students who answer a Dynamic Study Module question correctly with confidence when it is first presented will "master" the question.

If the student is confident but wrong, he will have to answer the same question twice more in a row with confidence to demonstrate mastery.

If the student is selects two answers and one is correct, she will only need to answer the question one time with confidence the next time it’s presented to master the question.

If you assign the DSMs through the Assignment Manager, it will show in your students’ Assignments list. You can also schedule a due date for it, if you’d like students to complete the module by a certain day or time, for example, before you lecture on a certain chapter.

Assigning a particular chapter’s DSM will allow students to open up right to that module and start working, or finish where they left off if they already started it.

If you assign the DSM through the Assignment Manager, you will see a score for the module in your gradebook when it’s completed. These will be worth a point and when students finally master all questions out of the question set, they will have earned the full point. In your gradebook you can also see the time each student spent on the module.

If you choose not to assign the DSMs, students can still access them through the Dynamic Study Module Menu item for self-study. While scores would not feed to your gradebook, as an instructor, you have access to special reports on your students’ DSM results. The reporting feature is nested beneath the


DSMs in the student menu, but only you can access it and it’s hidden from students.

Encourage your students to download the free, Pearson Dynamic Study Modules app. They must click into the DSMs once through a computer to activate their account, but then they’ll be able to sign into the app and work through your MyHospitalityLab course’s DSM’s on their tablet or smartphone. Whether they work in modules on the Web or through the App their work will be synchronized!

• Hospitality and Tourism Interactive Activities: The HTi Activities provide activity-based learning for your students, where they explore career paths and opportunities within each sector of the industry in an exciting and simulated environment. There are 16 “properties” in total, covering lodging, food-service, meetings and conventions, and more.


These activities are found in their own “chapter” – the last chapter - of the Assignment Manager. Pearson has pre-assigned the Activities so that students can dive right in without you having to manage them at all. However, through the Assignment Manager, you can unassign them, add start and end dates, or reorder them.

Students will receive credit, a full point, for launching a property’s activities. But MyHospitalityLab will keep time of your students’ time on task with these

o Quiz The Quizzes in MyHospitalityLab are the former “Test Your Understanding” Quizzes from Hospitality and Tourism Interactive. They are found in the special “chapter” for HTi (the last chapter in the chapter drop-down list) in the Assignment Manager.

These quizzes include multiple-choice and True/False questions that address all Learning Objectives from the HTi Activities for the corresponding property. For example, for the Hutchinson Hotel Activities that are automatically assigned to students, there is a corresponding Hutchinson Hotel Quiz available to you to assign if you’d like to test your students’ understanding of the activities. By default, these quizzes are not automatically assigned to students; if you want your students to take them, you must assign them through the assignment manager.

The activities for the corresponding property have been designed to be a pre-requisite to the quiz, meaning if you assign the quiz, a student can’t take it until they have taken the Activities assignment for the property.

The default setting is that students can take the quiz an unlimited number of times, but you can adjust this setting to allow whatever number of attempts you would prefer, either quiz by quiz, or globally for all of the quizzes, as discussed in Module 6. They can review their answers, but only immediately after submitting. Their best score is the one that will be recorded in their Results, but you can see all of the scores and attempts at the quiz.

o Test The Chapter Test is built from multiple choice, True/False questions, and has a default limit of 1 attempt. These tests are built from the textbook’s testbank, and are a great alternative to a paper and pencil exam. Each test features 2 questions per chapter Learning Objective.


Lesson 2: Recap: How to assign prebuilt assignments to your students

Step by Step:

Go to Instructor ToolsAssignment Manager.

Sort assignments by chapter using the Chapter filter button and chapter drop-down list. Remember that HTi Activities and Quizzes are found in their own chapter, the last chapter in the chapter list.

To see what the assignment is, and how it will look to your students, click Preview in the drop-down Actions list.

To assign without a due date (think of this as recommended but not required), one item at a time, you can use the drop-down Actions list next to the assignment to select Assign -> then Go.

OR

Click Change Due Dates & Assign Status to assign multiple assignments at once, or assign with start and end dates. Filter by chapter using the Chapter button and drop-down list.

http://media.pearsoncmg.com/cmg/pmmg_mml_shared/tours/how_to/help/change_due_dates/change_due_dates.htmlhttps://www.youtube.com/watch?v=SHmbD0ibgAg&list=PL9D77SRA6m1tv-lZwKlUF8U-fBzCdJ5hS&index=18


Update and add dates to each applicable item.

Click Update all settings or Update changes only when finished.

Update all settings - Applies all the settings on this page to the course. If the course is a coordinator course, your new settings plus any existing settings (for example, due dates) will be applied to all member courses and override any settings individual member instructors have specified in their courses.

Update changes only - Applies only the settings you have just made. If the course is a coordinator course, only your new settings are applied to all member courses.

Working with the Assignment Manager gives you flexibility to add assignments to your course as the term progresses, or assign everything ahead of time before your students join.


Once assigned, your students will find their assignments in the Assignments area of their course, as well as the Calendar (on the calendar ribbon on Course Home and on the full calendar, nested below Course Home in the menu).

Lesson 3: Create your own assignments In addition to using our preloaded assignments, you can also choose to create your own by building it within the assignment manager. Perhaps you’d like to build a multi-chapter Midterm test, or maybe you’d like to actually assign a case study from the Multimedia Library to your students. You can build your own Homework, Quiz or Test from the question bank, or a Media Assignment using any of the non-gradable files in the Multimedia Library.

o Build a homework, quiz or test with question bank

Step by Step

1) Go to Instructor ToolsAssignment ManagerCreate AssignmentCreate Homework or Quiz or Test

2) Name the assignment and click NEXT.

3) Use the chapter drop down menu to narrow your pool of questions and media.

4) Click the boxes to the left of the question title and click the ADD button to add them to the homework question listing to the right.

5) To build a multi-chapter assignment, use the chapter filter to select the next chapter question pool.

6) When you are finished adding questions to the assignment click NEXT and adjust your assignment settings.

7) Next, click Save and Assign.

Note: You can only include essay-style questions for a Quiz or Test; Homework questions can be multiple choice or True/False.

o Build a Media Assignment as a Homework

Step by Step

1) Go to Instructor ToolsAssignment ManagerCreate AssignmentCreate Homework

2) Name the assignment and click NEXT.

3) Use the chapter drop down menu to narrow your pool of media.

4) Click Media to produce a list of media files for the chapter

http://media.pearsoncmg.com/cmg/pmmg_mml_shared/tours/how_to/help/create_test/create_test.html


5) Click the box to the left of the media file, and click the ADD button to it to the Question/Media listing to the right.

6) To build a multi-chapter assignment, use the chapter filter to select the next chapter question pool.

7) When you are finished adding media to the assignment click NEXT and adjust your assignment settings.

8) This homework will record a completion score for viewing the media, and show the time on task in the Gradebook, and student Results tab.


Module 6: Managing assessment settings and preferences NEW FEATURE!

As you build your perfect course, you’ll be asking yourself questions like, “How many times do I want my students to be able to take this before the due date?” or “How can I make sure that students take the chapter 1 homework before taking the chapter 1 quiz?” This module will walk you through those settings, so that your students’ results capture exactly what you were looking to capture.

Lesson 1: Customize assignment preferences to match your course objectives

Customizing your assignment settings and preferences allows you to dictate how you want the assignments delivered and how students will interact with them. If you wish to customize these settings, there are two ways to do this: Individually by assignment or globally by assignment category or manually selected groups of assignments.

If you will have consistent settings for multiple assignments, use the Change Settings for Multiple Assignments to save time by completing this more globally. This allows you to input all the settings for your assignment type only once.

Step by Step: Set individual assignment settings for class:

1) Locate the assignment in the Assignment Manager under Instructor Tools.

2) Choose Settings for Class from the Actions Drop Down.

Set global multiple assignment settings for class:

1) From the Assignment Manager, use the More Assignment Tools drop down menu to choose Change Settings for Multiple Assignments.

2) Choose the Assignment type (for example, Quiz).

3) Choose either ALL assignments in that category or Specific Assignments to manually choose a select group of assignments.

There are a few key differences between a homework assignment and quiz/test settings available in your MyLab course. Some differences include:

• By default, students are given one attempt to answer the question in a quiz or test, not unlimited like in homework.


• None of the sidebar Learning Aids are available when students complete a quiz/test.

• You have the ability to set a time limit for students to complete the quiz/test.

• Students are not able to “save and exit” a quiz/test; they must complete it in one sitting.

• Students are not given the “check answer” button when completing a quiz/test—only a SUBMIT button to click when complete.

To learn more about the various assignment settings for both Homework and Tests and Quizzes and the implications of each setting, click on the in-product help links below.

In Product Help: Settings for Homework

In Product Help: Settings for Tests and Quizzes

o Apply your late submissions policy for an assignment If you set a due date for your assignment, you will be able to specify the late submission policy and penalty if desired in the Scoring Options section.

o Specify the number of attempts students can submit a quiz or test before the due date

This option is only a

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