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Public edition
SECTION A – THE PLAN
SECTION A - The Plan V7 TRIM: 14/16185 VERSION: 2014 ISSUE DATE: 15/10/14 A1 This is a controlled document until printed, it is the responsibility of the owner/reader of this document to ensure that it is updated and the current version of this document.
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SECTION A – THE PLAN
TABLE OF CONTENTS
A.1 INTRODUCTION ....................................................................................................................3
A.2 AIM .........................................................................................................................................3
A.3 OBJECTIVES .........................................................................................................................3
A.4 AUTHORITY ...........................................................................................................................4
A.5 HOW TO USE THIS PLAN .....................................................................................................4
A.6 ASSESSMENT OF RISK ........................................................................................................6
A.7 FREQUENCY OF REVIEW ....................................................................................................7
A.8 TESTING OF THE PLAN ........................................................................................................7
A.9 LODGEMENT OF THE PLAN .................................................................................................8
A.10 AUDIT ...................................................................................................................................8
A.11 MUNICIPAL ENDORSEMENT ..............................................................................................9
A.12 STATEMENT OF ATTAINMENT. ....................................................................................... 10
DOCUMENT SUMMARY
DOCUMENT NAME SECTION A - The Plan V7.docx
TRIM REF TRIM: 14/16185
LAST UPDATED 26/11/2014
MEMPC ENDORSED 19/02/2014
EDITIONS 2002 TRIM 02/60657
2007 TRIM 13/26449 V01
2008 TRIM 13/26449 V05
2010 TRIM 13/26449 V10
2011 TRIM 13/26449 V11
2014 TRIM 14/16185
CONTACT DETAILS
All enquiries:
Municipal Emergency Resource Officer, City of Kingston
1230 Nepean Highway, Cheltenham, VIC 3194
t 1300 653 356
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SECTION A – THE PLAN
A.1 INTRODUCTION
An emergency is any actual or imminent event which endangers or threatens to endanger the health and
wellbeing of any person, damage property or endanger the environment. An emergency can therefore be
defined as the impact of an event on a vulnerable community.
A risk based assessment of potential threats to this municipality has been conducted as part of Council’s
broader Community Risk Management Planning Process. The outcome of this process will be the
development of risk reduction strategies that enhance personal safety and security within the City of
Kingston. These strategies are currently being developed in conjunction with key stakeholders in the
community, including other (Federal and State) Government agencies and will be reviewed on regular basis.
The Municipal Emergency Management Plan (The Plan) is the overarching document which facilitates
Council’s total emergency management planning, prevention and preparedness, response and recovery
initiatives with sub-plans addressing specific identified risks which are linked into The Plan.
The Plan integrates with emergency management planning at Regional and State level. Emergency
management arrangements that are covered in those plans are not included in this document and it is
presumed that persons involved in the management of emergencies have an understanding of these
arrangements.
This Plan should be considered in conjunction with Regional and State Plans.
These can be found via www.emv.vic.gov.au
A.2 AIM
The aim of this Plan is to;
• Educate communities
• Minimise risk in the community relating to Emergency Events
• Lay out Councils’ response and recovery arrangements of emergencies.
A.3 OBJECTIVES
The broad objectives of this Plan are to:
• Identify, evaluate and implement measures to prevent or reduce emergency risks within this
community.
• Encourage and support the education within the community of emergency hazard risk awareness
and reduction.
• Detail the arrangements for the activation and coordination of municipal resources in response to
emergencies.
• Detail arrangements for providing assistance to the affected community during recovery from an
emergency.
• Complement other local, regional and State planning arrangements.
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SECTION A – THE PLAN
A.4 AUTHORITY
The Plan is developed by the City of Kingston Municipal Emergency Planning Committee formed by the City
of Kingston pursuant to the requirements of Part Four, Section 20 of the Emergency Management Act 1986 /
2013.
Appendix K3 of The Plan details the Terms of Reference and Structure of the Municipal Emergency
Planning Committee, Sub-committees and reference and related documents including, Acts, Regulations
and other relevant documents.
The Plan is administered and maintained by Council’s Municipal Emergency Resource Officer.
Address all enquiries to:
Municipal Emergency Resource Officer
City of Kingston
1230 Nepean Highway
CHELTENHAM, VICTORIA 3194
PO Box 1000, Mentone VIC 3194
Email: [email protected]
Phone: 1300 653 356
A.5 HOW TO USE THIS PLAN
The Plan details general arrangements that can be utilised to manage most emergencies which might occur
within the municipality. It also contains a range of sub-plans dealing with functional matters such as
administration, catering, communications, IT and Emergency Relief Centres.
Activating and coordinating emergency resources is an integral part of Council’s daily operations.
Accordingly, levels of response can be increased or decreased without the need for formal declaration of an
emergency or activation of The Plan.
Because every emergency event is different, the actual implementation of The Plan and its sub-plans must
be flexible to meet the specific requirements of the situation. In many cases, it may be only necessary to use
a particular sub-plan or other element of the broader Plan, to effectively and promptly respond to the given
event.
The Plan contains a variety of information which can be used in various ways.
• Management arrangements that contain general information about emergencies, planning,
response and recovery arrangements, and roles and responsibilities of people and organisations
involved in emergency management.
• Functional Sub-Plans and Operating Guidelines which are to be used during an actual
emergency and are formatted to be used as stand-alone operational documents.
• Appendices that contain ancillary information including administration details, frequency of review
and Emergency Management Documentation procedure and storage.
• Emergency Management Act – reference to the Emergency Management Act throughout this plan
refers to the current gazetted legislation/s. As a number of changes are currently being undertaken
to the Act it is the readers responsibility to make themselves aware of the current legislation and the
year that the legislation enacted.
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SECTION A – THE PLAN
The Municipal Emergency Management Planning Committee has endorsed that, for operational purposes,
some sections of this Plan shall have Restricted Distribution. These sections include;
• Section B Contact List
• Section C Resources and Services Contact List
• Section K Appendices
• Section M Emergency Management Positions Statements
• Section N Standard Operation Procedures and Manuals
• Section O Hazard Sub-Plans
Public versions of some of these documents may be developed at the request of the Municipal Emergency
Management Planning Committee as part of that Hazards Community Engagement and Education program.
PUBLIC VERSION OF THE PLAN
A Public Version of The Plan will be made available as listed in Section A.9. The Public Version of The Plan,
on the endorsement of the Municipal Emergency Management Committee, will have information of an
operational nature removed before being made public.
The Public Version of The Plan will be updated and made available on completion and receipt of the
Certificate of Audit.
The Public Version of The Plan and Sub-plans will be made available through the Council’s Website and
Public Libraries.
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SECTION A – THE PLAN
A.6 ASSESSMENT OF RISK
The City of Kingston, in partnership with the members of the MEMPC, undertakes a yearly review of the
Risks and Treatment Options for those risks identified within the municipality.
This process known as the Community Emergency Risk Management (CERM) uses guidelines from:
• ISO 31000: Risk Management: 2009 standard – new, superseding AU/NZ 4360
• National Emergency Risk Assessment Guidelines (NERAG)
• State Emergency Risk Assessment Methodology (SERAM) – Victoria.
The following table is taken from the CERM workbook which is included as Section O.1 of this Plan and
shows which risks the MEMPC believe to be of highest importance within the municipality of Kingston.
A review of these risks will be undertaken by the Municipal Emergency Risk Management Steering
Committee annually with a complete review of the CERM process undertake by the full MEMPC once every
four years.
TABLE 1: Risks of the highest importance to the City of Kingston ELEMENTS AT RISK
HAZARD LIKELIHOOD CONSEQUENCES RISK RATING CONTROL AGENCY PE
OP
LE
PR
OP
ER
TY
EN
VIR
ON
ME
NT
EC
ON
OM
Y
Heatwave Likely Catastrophic Extreme VicPol
Flash Flood Almost Certain Major Extreme SES
Severe Storm Almost Certain Major Extreme SES
Aviation Incident Likely Major High VicPol
Transport Accident (Train / Rail) Likely Major High VicPol
Electricity Failure Likely Serious High DSDBI
Hazardous Material Release* Possible Major High MFB / CFA
Food / Water Contamination Possible Major High DH
Civil Disturbance Possible Serious Moderate VicPol
Insect Incursion Possible Serious Moderate DEPI
Fire Industrial & Commercial Possible Serious Moderate MFB / CFA
Utility Failure Protracted Possible Serious Moderate DSDBI
Building Collapse Rare Catastrophic Moderate MFB / CFA
Earthquake Rare Major Moderate SES
Gas Main Rapture Rare Major Moderate MFB / CFA /DSDBI
Bridge Collapse Rare Major Moderate VicRoads
Pandemic Rare Major Moderate DH
Landslip Rare Major Moderate VicPol
Bush Fire Rare Serious Low CFA / DEPI
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SECTION A – THE PLAN
A.7 FREQUENCY OF REVIEW
Individual items or sections of The Plan will be reviewed annually and may be updated as changes occur or
to the maximum period of update frequencies as listed in Appendix K18.
The overall Plan is to be undertaken a full review every three years prior to Audit.
Organisations, departments and sub-committees delegated with responsibilities in The Plan are requested to
notify the Municipal Emergency Resource Officer in writing of any changes of detail.
Municipal Emergency Resource Officer
City of Kingston
1230 Nepean Highway
CHELTENHAM, VICTORIA 3194
PO Box 1000 Mentone VIC 3194
Email: [email protected]
Phone: 1300 653 356
A.8 TESTING OF THE PLAN
The responsibility for planning and implementing annual test exercises rests with the Municipal Emergency
Planning Committee, in conjunction with the Executive Committee.
Testing all or part of the plan will occur at least annually as a minimum. This may be undertaken in either full
scale (MECC and Relief Centre), municipal or all agencies, individual areas or desktop format.
The last MEMPC meeting of the year will discuss and plan for exercises for the follow 12 – 18 months
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SECTION A – THE PLAN
A.9 LODGEMENT OF THE PLAN
Under the Victorian Libraries Act 1988 Section 49, Council is required to provide a copy of The Plan to the
National Library of Australian and the State Library of Victoria. The Act requires the deposit and within two
months of every new or amended publication published in Victoria.
The MEMPC has endorsed that a Public version of The Plan be made available and that only the Public
Version will be deposited as detailed above.
NATIONAL LIBRARY OF AUSTRALIA
A copy of The Plan shall be sent to the National Library of Australia. A Legal Deposit receipt will be issued.
Legal Deposit Unit
National Library of Australia
Canberra ACT 2600
Telephone: 02 6262 1312
Email: [email protected]
STATE LIBRARY OF VICTORIA
A copy of The Plan shall be sent to the State Library of Victoria. A Legal Deposit acknowledgement will be
issued.
Legal Deposit Librarian
State Library of Victoria
328 Swanston Street
Melbourne VIC 3000
Telephone: 03 8664 7138
Email: [email protected]
AUSTRALIAN EMERGENCY MANAGEMENT LIBRARY
A copy of The Plan shall be sent to the Australian Emergency Management Library.
Australian Emergency Management Library
601 Mount Macedon Road
Mount Macedon VIC 3441
Telephone: 03 5421 5246
Email: [email protected]
Council will also make available through its Municipal Libraries a Public Version of The Plan.
A.10 AUDIT
Under the Emergency Management Act 1986 & 2013, Part 4 sect. 21, this Plan is to be audited by the Chief
Officer - Victoria State Emergency Service every three years.
The Audit may consist of a panel comprised from Planning, Response, Relief / Recovery agencies members
and may be delegated by the Chief Officer – Victoria State Emergency Service at their discretion.
The next audit is due following three years from the date of the previous audit unless otherwise stated or
advised by the Chief Officer – Victoria State Emergency Service.
A Statement of attainment from the last Audit can be found in Section A.12 of this Plan.
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SECTION A – THE PLAN
A.11 MUNICIPAL ENDORSEMENT
This Plan has been produced by the Kingston City Council pursuant to Part 4 Section 20(1) of the
Emergency Management Act 1986 & 2013.
The Kingston City Council understands and accepts its roles and responsibilities as described in Part 4 of
the Emergency Management Act 1986 & 2013.
The Kingston City Council and the member agencies of the MEMPC understand that they are the custodian
of this Plan on behalf of the community of Kingston. The responsibility in the prevention and preparedness,
planning, response and recovery from an emergency lays with each member of the community and the
organisations existing or working within the municipality.
This Plan is a result of the co-operative efforts of the Municipal Emergency Planning Committee (MEMPC)
after consultation with the representatives of those agencies and organisations identified therein and
endorsed by the full MEMPC. A copy of the emergency service agency members of the MEMPC can be
found in Appendix K3
The City of Kingston
Under the delegation by council on
25th day of February 2014
approve and adopt this plan.
In the presence of
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SECTION A – THE PLAN
A.12 STATEMENT OF ATTAINMENT.
Below is a scanned copy of the statement of attainment certificate from the Municipal Emergency
Management Plan Audit undertaken by the Victoria State Emergency Service. The date on the certificate is
to be used to ascertain the latest date (required every three years from certification) that the next municipal
audit is to take place, unless otherwise stated by the Operations Director – Victoria State Emergency
Service.
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SECTION D – AREA DESCRIPTION
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SECTION D – AREA DESCRIPTION
TABLE OF CONTENTS
D.1 DESCRIPTION OF MUNICIPALITY .......................................................................................3
D.2 INFRASTRUCTURE ...............................................................................................................4
D.3 DEMOGRAPHY .................................................................................................................... 10
D.4 MAJOR HAZARD FACILITIES ............................................................................................. 15
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SECTION D – AREA DESCRIPTION
D.1 DESCRIPTION OF MUNICIPALITY
The City of Kingston is a south-eastern municipality, of the Greater Melbourne metropolitan area, with
coastal frontage of 13kms on Port Phillip Bay
The terrain is generally flat to slightly undulating, with low-lying areas of the former Carrum Swamp at the
rear of Aspendale, Chelsea and Carrum. The municipality is approximately 91sq. kms in size. Much of the
municipality is sandy in nature, and forms part of the south-eastern sand belt of the metropolitan area.
The major waterways of the Patterson River and Mordialloc Creek flow through the municipality, and
discharge to Port Phillip Bay at Carrum and Mordialloc respectively. These streams service a large portion of
the eastern side of Melbourne for drainage outfall.
The western boundaries of the municipality are Port Phillip Bay from Carrum North to Mentone, North along
Charman Road to the Frankston Stoney Point Rail line, continuing in a northerly direction along the railway
line to Nepean Highway, Moorabbin, then north along Nepean Highway to South Road.
The northern boundaries are South Road in an easterly direction to Warrigal Road, Warrigal Road to Centre
Road, and Centre Road to Westall Road.
The eastern boundaries are south along Westall Road to the Springvale by-pass, south easterly direction to
Springvale Road, then south along Springvale Road to the Frankston Freeway. Continuing in a southerly
direction along the Frankston Freeway to the Eel Race Drain in Carrum.
The southern boundary is the Eel Race Drain in a westerly direction across Nepean Highway to the
Foreshore Reserve of Port Phillip Bay.
D.1.1 MUNICIPAL MAP
The above map provides an overview of the municipality with suburban boundaries and council wards.
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SECTION D – AREA DESCRIPTION
The Municipality consists of 22 suburbs which hare spilt into 3 wards. The below table provides the Ward
district and the suburbs within those Wards.
NORTH WARD – BLUE CENTRAL WARD – SAND SOUTH WARD – GREEN
Oakleigh South Cheltenham Aspendale
Moorabbin Mentone Aspendale Gardens
Highett Parkdale Waterways
Clayton South Braeside Edithvale
Heatherton Mordialloc Chelsea
Dingley Village Moorabbin Airport Chelsea Heights
Clarinda Bonbeach
Patterson Lakes
Carrum
This map provides an aerial overview of the municipality.
D.2 INFRASTRUCTURE
ROAD NETWORK
The following significant roads run through the municipality:
• Nepean Highway,
• Warrigal Road,
• South Road,
• Springvale Road,
• Edithvale Road,
• Wells Road,
• Boundary Road,
• Lower Dandenong Road,
• Centre Dandenong Road,
• Clayton Road,
• Westall Road,
• Old Dandenong Road,
• Dingley Arterial (Under construction) and
• Mornington Peninsula Freeway.
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SECTION D – AREA DESCRIPTION
THE MOORABBIN (HARRY HAWKER) AIRPORT
Located in the geographic centre of the municipality, The Moorabbin Airport is the busiest light aeroplane
airfield in the country. There are significant flight paths over the Moorabbin, and surrounding areas.
RETAIL CENTRES
Kingston is serviced by a number of retail areas from major complexes through to strip shopping areas.
Major retail complexes include:
• Southland in Cheltenham on Nepean Highway and;
• DFO on Centre Dandenong Road within Moorabbin Airport.
A number of strip shopping areas are located at:
• Moorabbin,
• Cheltenham,
• Mentone,
• Mordialloc,
• Dingley Village,
• Clarinda,
• Aspendale Gardens,
• Chelsea and
• Carrum.
Principal commercial/retail areas are:
• Cheltenham (Southland Shopping complex)
• Moorabbin Airport
• Moorabbin
• Mentone
• Mordialloc
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SECTION D – AREA DESCRIPTION
Map above indicates principal commercial/retail areas areas within the municipality.
RAIL NETWORK
There is a major rail line running through the municipality (Caulfield / Frankston Line) from North to South.
This includes the rail stations of:
• Moorabbin, • Highett, • Cheltenham, • Mentone, • Parkdale, • Mordialloc, • Aspendale, • Edithvale, • Chelsea, • Bonbeach, • Carrum.
Westall station is situated on the
Dandenong line and is in the north
east of the municipality in the
suburb of Clayton South. There
are 47 railway crossings, both
road and pedestrian, within the
municipality with 2/3rds being
controlled by signals and boom
gates.
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SECTION D – AREA DESCRIPTION
UTILITIES
Electricity and Gas support within the municipality is managed by United Energy Group – United Energy and
Multinet.
CATCHMENT AUTHORITY
Water catchment within the municipality is Melbourne Water.
South East Water supply water and sewage services to the municipality.
DRAINAGE
Stormwater drainage within the municipality is managed by the City of Kingston and Melbourne Water.
Due to the flat nature of the municipality and the run off into Port Phillip Bay a large number of retarding
basins are found throughout the municipality. These basins are owned and managed by either Melbourne
Water or the City of Kingston.
GAS PIPELINE
Due to the location of the municipality a number of ‘main supply’ gas pipes run through the City of Kingston.
MEDICAL
The following Hospitals are located within the municipality or close to its boundaries:
Three hospitals are located within the municipal boundaries at:
• Como Parade, Parkdale (Como Private Hospital),
• Warragul and Kingston Roads, Heatherton (Kingston Centre), and
• Bayside Health (Day).
Major Hospitals in neighbouring municipalities include:
• Dandenong Hospital,
• Monash Medical Centre – Clayton Campus (Clayton),
• Monash Medical Centre – Moorabbin Centre (Bentleigh),
• Sandringham Hospital, Bluff Road Sandringham, and
• Frankston Hospital, Hastings Road, Frankston.
INDUSTRY
Considerable industry is within the Municipality which mainly consists of light to medium range predominately
across Moorabbin, Cheltenham, Dingley Village, Mordialloc, Clayton South and Braeside.
The City of Kingston and its neighbouring municipality of Greater Dandenong comprises the greatest
concentration of small to medium industry in the Melbourne region and the second largest in Australia
(outside of Brisbane). This brings a particular risk profile to the municipality with regard to industrial incidents
and the use of potentially hazardous chemicals and manufacturing processes.
Two of the largest Melbourne metropolitan waste transfer stations / landfill operations also operate within the
City of Kingston with another on its border in the north east corner of the municipality.
While there are a number of hazards facilities within and bordering the municipality, there is no Major Hazard
Facilities as defined by the WorkSafe Victoria definition.
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SECTION D – AREA DESCRIPTION
AGRICULTURAL COMMODITIES
Due to the nature of the terrain within the municipality approximately 900ha within the boundaries of
Kingston is used for agricultural purposes. Around 50ha is used for vegetable growing for human
consumption and 846ha for livestock.
FIRE DISTRICTS
Due to the nature of the municipality at the time of foundation the City of Kingston has developed from the
large bush and swamp areas of the outer fringe of Greater Melbourne to a thriving municipality of residential,
industrial, commercial and recreation activities.
This sees the Municipality covered by the two main Fire Services of the Metropolitan Fire Brigade (MFB) and
the Country Fire Authority (CFA). In some incidents the two fire services will work together through their
interagency MOU.
The map below shows the areas within the municipality that each of the Fire Services have jurisdiction over.
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SECTION D – AREA DESCRIPTION
BUSH FIRE PRONE AREAS
Under the Bush Fire Royal Commission 2009, the State of Victoria introduced Bushfire Management Overlay
for fire prone areas state-wide. Since being introduced a number of revisions have taken place.
This was due, in part, through consultation with councils, the building industry and subject matter experts on
areas throughout the state having a low rating to the potential bush fire risk.
The Fire Services Commissioner during 2012 undertook consultation with stakeholders and sought
submissions from council Building Surveyors and Municipal Fire Prevention Officers across the state to
review the Bush Fire Prone Areas and those findings were submitted to the State Government of Victoria for
approval.
On August 2 2013 the State Government gazetted the follow areas within the City of Kingston as falling into
the category of low rating bush fire prone.
NEIGHBOURHOOD SAFER PLACES
A recommendation from the Bush Fire Royal Commission (2009) was that all councils within CFA districts
should investigate and develop Neighbourhood Safer Places. A review of the Bush Fire Risk and in
consultation with the CFA the City of Kingston does not require a Neighbourhood Safer Place as described
in the CFA Act.
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SECTION D – AREA DESCRIPTION
COASTAL
The City of Kingston on its western boundary abuts the eastern side of Port Phillip Bay with approximately 13
kms of coastal frontage.
The southern end of the municipality along this coastal stretch is low lying and flat with approximately 2
metres above sea level dune from beach to property boundary increasing in height to approximately 21
metres above sea level at the northern end of the municipality.
Beach Road runs directly long the foreshore from Mentone south to Mordialloc Creek. South of Mordialloc
Creek to Carrum has residential property abutting the foreshore reserves with Nepean Highway a natural
levee.
The following provides an overview of the coastal area of the municipality.
D.3 DEMOGRAPHY
The municipality includes the suburbs of Aspendale, Aspendale Gardens, Bonbeach, Braeside, Carrum,
Chelsea, Chelsea Heights, Clarinda, Dingley Village, Edithvale, Heatherton, Mentone, Mordialloc, Parkdale,
Patterson Lakes, South Oakleigh, Waterways, parts of Cheltenham, parts of Highett and part of Moorabbin.
As of the 2011 Australia Bureau of Statistics Census Report the municipality has a total population of
148,830 people; an increase of 9,000 (139,796) than in 2006.
The percentage of residents born overseas is approximately 30.2%; the number from a non-English
speaking background is 24.0% (2006 Census data).
15.6% precent of the residents residing within the municipality are aged 65+ with 7.8% over the age of 75.
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SECTION D – AREA DESCRIPTION
CULTURE AND ETHNICITY
Source: Australian Bureau of Statistics, Census of Population and Housing 2006 and 2011.
BIRTHPLACE – SUMMARY
CITY OF KINGSTON 2011 2006 CHANGE
BIRTHPLACE NUMBER % GREATER
MELBOURNE NUMBER %
GREATER
MELBOURNE 2006 TO 2011
Total Overseas born 42,809 30.1 31.4 37,897 28.2 28.6 +4,912
Non-English speaking
backgrounds 30,797 21.6 24.2 26,937 20.0 21.6 +3,860
Main English speaking
countries 12,012 8.4 7.2 10,960 8.1 7.0 +1,052
Australia 92,719 65.1 63.3 87,698 65.1 64.5 +5,021
Not Stated 6,902 4.8 5.3 9,028 6.7 6.9 -2,126
Total Population 142,430 100 100 134,623 100 100 +7,807
CITY OF KINGSTON 2011 2006 CHANGE
POPULATION NUMBER % GREATER
MELBOURNE NUMBER %
GREATER
MELBOURNE 2006 TO 2011
Aboriginal and Torres
Strait Islander population 378 0.3 0.5 288 0.2 0.4 +90
Australian born 92,719 65.1 63.3 87,698 65.2 64.5 +5,021
Speaks a language other
than English at home 35,108 24.7 29.1 30,698 22.8 26.0 +4,410
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SECTION D – AREA DESCRIPTION
EMERGING GROUPS
The table below shows the emerging groups within the community of Kingston.
This information should be used in the consideration of community preparedness information, warnings and
advice, and support from community organisations for those nationalities where English may not be spoken
within the home.
VULNERABLE PERSONS
Undertaking the assessment of risk (Section A.6 of The Plan) and the demographics within the municipality
the level of vulnerable persons varies based on the incident.
However, the municipality in collaboration with agencies on the Municipal Emergency Management Planning
Committee (MEMPC) and in partnership with Department of Health and Human Services maintains
information on agencies who assist with, facilities and community members whom are most at risk that will
need support during an emergency incident within the municipality.
This information is updated regularly, (every 6 months), and provides critical information for the municipality
and MEMPC agencies to work with and plan on providing assistance to those most in need at the time of an
emergency or require evacuation.
While every person could be vulnerable in an emergency incident the Department of Human Service in
Victoria has defined the following as a Vulnerable Person for inclusion in the Vulnerable Person Register; a
recommendation of the 2009 Bush Fire Royal Commission:
For the purposes of The Plan a vulnerable person1 is defined as someone living in the community who is:
• frail, and/or physically or cognitively impaired; and is
• unable to comprehend warnings and directions and/or respond in an emergency situation, and is
• unable to, or has no family, friends or neighbours to help them develop an emergency plan,
• or assist them during an emergency situation.
The Vulnerable Persons Register may be used by Victoria Police to assist in prioritising emergency service
organisation resources to undertake evacuation activities.
1 This can apply to clients of funded agencies and people not receiving services.
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SECTION D – AREA DESCRIPTION
RESIDENTIAL AGED CARE FACILITIES AND ASSOCIATED ACCOMMODATION
With over 15% of Kingston residents aged 65 and over a number of Residential Aged Care Facilities and
associated accommodation are located within the municipality.
The City of Kingston maintains information on the number of Residential Aged Care Facilities and these are
available from Councils Community and Aged Services.
This information is stored in the internal electronic system, mapped in Intramaps and included in Appendix
K6 of The Plan.
The following map and list provides an overview of the locations of those facilities.
Contact details of the above facilities can be found in Section B of The Plan.
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SECTION D – AREA DESCRIPTION
SCHOOLS
SCHOOL NAME ADDRESS SUBURB POSTCODE
Mentone Primary 6 Childers St Mentone 3194
Cheltenham East Primary Silver St Cheltenham 3192
Clarinda Primary 1166 Centre Rd Clarinda 3169
Mentone Park Primary Broome Ave Mentone 3194
Our Lady of the Assumption School 9 Centre Dandenong Rd Cheltenham 3192
Southmoor Primary Rica St Moorabbin 3189
St Andrews Primary 96 Bunney Rd Clayton South 3169
St Catherines Primary 14-28 Fletcher St Moorabbin 3189
Carnegie Primary Truganini Rd Carnegie 3163
Caulfield Jnr College 186 Balaclava Rd Caulfield North 3161
East Bentleigh Primary Bignell Rd Bentleigh East 3165
Glen Huntly Primary Grange Rd Glen Huntly 3163
McKinnon Primary 253 Tucker Rd Ormond 3204
Murrumbeena Primary Hobart Rd Murrumbeena 3163
St Anthony's Primary 172 Neerim Rd Carnegie 3163
St Patricks Primary Murrumbeena 3 Dalny Rd Murrumbeena 3163
St Pauls Primary Bentleigh 122 Jasper Rd Bentleigh 3204
St Peters Primary Bentleigh 842 Centre Rd Bentleigh East 3165
St James Primary Gardenvale 6 St James Close Gardenvale 3185
Tucker Rd Primary Tucker Rd Bentleigh 3204
Caulfied South Primary Bundeera Rd Caulfield South 3162
Brighton Primary Wilson St Brighton 3186
Beaumaris North Primary Wood St Beaumaris 3193
Beaumaris Primary Dalgetty Rd Beaumaris 3193
Black Rock Primary Akarinda Cres Blackrock 3193
Brighton Beach Primary Windamere St Brighton 3186
Elsternwick Primary Murphy St Brighton 3186
Hampton Primary School 528 Hampton St Hampton 3188
Sandringham East Primary Holloway Rd Sandringham 3191
St Agnes Primary Peterson St Highett 3190
St Finbars Primary 90 Centre Rd Brighton East 3187
St Joan of Arc Primary 30 Dendy St Brighton 3186
St Josephs Primary Blackrock 544 Balcome Rd Blackrock 3193
St Mary's School 59 Holyrood St Hampton 3188
Stella Maris Primary Oak St Beaumaris 3193
Malvern Central Primary Spring Rd Malvern 3144
St Josephs Primary Malvern 49 Stanhope St Malvern 3144
St Mary's School Malvern 91 Manning Rd Malvern East 3145
Kingswood Primary Plaza Cres Dingley Village 3172
Dingley Primary Marcus Rd Springvale South 3172
St Marks School Dingley 4-6 Dimar Crt Dingley Village 3172
Moorabbin Primary School Worthing Rd Moorabbin 3189
Cheltenham Primary School Charman Rd Cheltenham 3192
St Patricks Primary Mentone 16 Childers St Mentone 3194
Parkdale Primary School 305-311 Nepean Hwy Parkdale 3195
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SECTION D – AREA DESCRIPTION
D.4 MAJOR HAZARD FACILITIES
Major hazards within the City of Kingston are often difficult to identify due to a number of operators not
declaring the storage of hazard materials in warehouses and storage facilities throughout the municipality.
While there are number of hazardous facilities within and bordering the municipality, there is no Major Hazard
Facilities as defined by the WorkSafe Victoria definition.
As information comes to hand on the location of hazard materials this will be mapped using the Council’s
IntraMaps program with a copy of the map added below.
LANDFILL
A number of waste transfer stations / landfill operations are based within the municipality of Kingston.
A large regional municipal waste transfer station servicing most of the inner eastern and southern
municipalities is located in the north eastern area of the municipality.
Two of the largest public Melbourne metropolitan waste transfer stations / landfill operations also operate
within the municipality as does approximately half a dozen commercial / construction waste stations within
the same area of the municipality.
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SECTION E – HISTORY OF EMERGENCIES
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SECTION E – HISTORY OF EMERGENCIES
E.1 INTRODUCTION
To help in the planning, mitigation of risk, and the education and preparedness of the community, it is
important to understand the type, location, and regularity of emergencies within the City of Kingston.
The table below provides a quick overview of the percentage of all emergency incidents by type from 1982
until October 2014 within the City of Kingston.
Note: Agricultural, water contamination, hazmat, infectious diseases outbreak, marine accident, tunnel
collapse / landslips and searches are consider under the CERM process but have not occurred to register in
the above table
Understanding potential types of emergency incidents and possible frequencies helps provide mitigation and
community education programs to reduce risk and raise awareness of how the municipality, combat
agencies and the community could cope with and recover from an incident.
The table below provides a snap shot on the occurrence of All Hazard incidents throughout the year. As
emergencies of all types can happen at any time of the year, this table should only be used as a guide only.
0
2
4
6
8
10
12
14
16
18
20
History of Emergencies City of Kingston Summary 1982 - October 2014
0
5
10
15
20
Occurrence All Hazard Incidents
within Kingston
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SECTION E – HISTORY OF EMERGENCIES
E.1.1 HISTORY OF INCIDENTS
The following table provides a recorded history of emergencies that has affected the City of Kingston since
1982.
DATE TYPE OF EMERGENCY DETAILS INJURIES / DEATHS
October 2014 Plane Crash Single engine kit plane crashed into a house and laneway in
Chelsea 1 death
May 2014 Car into building Car mounted the curb and drove through the front of a
bakery in Parkdale 2 injured
March 2014 House Fire House fire in Chelsea Heights after BBQ gas bottle exploded None
January 2014 Heatwave
4 days of consecutive heat above 40c. Small number of
brown outs across the municipality. State wide 167 deaths
recorded
None known within
municipality
January 2014 Grass Fire Fast moving grass fire between Mordialloc and Waterways. None
November 2013 Civil Disturbance Single person siege in Parkdale
3 January 2013 Fire
House fire in Como Parade East Mentone. Fire started in the
roof and house filled with smoke through the air conditioner.
A family was displaced
None
1 January 2013 Grass Fire Grass fire on island at Waterways. Indication that it was lit
from illegal fireworks. None
10 December 2012 Fire
Factory fire and building demolition in Hinkler Road
Mordialloc. Contents of factory (food) contaminated and
posed an environmental risk.
None
13 December 2012 Train Accident Pedestrian hit by train whilst crossing at pedestrian crossing
near Mentone Station. 1 pedestrian death
29 November 2012 Drowning
Young male drowned at Chelsea beach. Passersby saw the
body in the water and tried rescuing before medical
personnel arrived
1 death
9 November 2012 Fire
Factory fire and building demolition in Flinders Street
Cheltenham distribution centre for the retail trade with
plastics and other toxic materials.
None
October 2012 Train Accident Edithvale. 1 pedestrian death
September 2012 Plane Crash Moorabbin Airport None
21 June 2012 Earthquake
A 5.46 magnitude in Korumburra caused minor damaged to
properties across Kingston, including cracked walls and
broken windows.
None
May 2012 Pollution Two tonnes of pulped eggs were illegally dumped in Carrum
Downs drain. None
March 2012 Train Accident Car and train collided at Cheltenham Station killing the male
driver. 1 death
February 2012 Storm
Wind gusts of 117km hit parts of Melbourne and recorded at
Moorabbin Airport. Hundreds of request for assistance were
recorded across the municipality
None
January 2012 Fire Body of a female found after a house fire in Como Parade in
Mordialloc. 1 death
November 2011 Train Accident Aspendale. 1 pedestrian death
November 2011 Drowning
2 kayakers drowned on Port Phillip Bay with one body
washing up on the beach next to the Patterson River and
other body found at Seaford.
2 deaths
November 2011 Storm
Heavy rain and flash flooding in the southern area of the
municipality saw a number of trees uprooted and falling onto
carports damaging cars and homes.
None
October 2011 Fire Man in his 80s died after a house fire in Gipps Street
Mordialloc. 1 death
September 2011 Storm (Wind) High winds caused a large Gum tree branch at Southmoor
Primary School injuring 7 people including 3 children
7 injuries, 2 taken to hospital, one with cuts, the other with a knee injury, 5 others had grazes.
August 2011 Train Accident Highett. 1 pedestrian death
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SECTION E – HISTORY OF EMERGENCIES
August 2011 Bus Crash In wet conditions a school bus crashed into the back of a
stationary bus at traffic lights injuring 5 students on board. 5 minor injuries
July 2011 Civil Disturbance Man in his 20s was stabbed outside a pub in Boundary Road
at Mordialloc. Not Known
17 Feb 2011 Storm / Flooding 60mm of rain fell in under 24hours causing flash flooding in
the areas of Carrum, Patterson Lakes None
4-5 Feb 2011 Flooding
1-100yr rainfalls across most of Victoria after Cyclone
Anthony cross the northern area of Australia. Major flooding
occurred across Kingston as well as excess rubbish on the
foreshore. MECC was activated in Collins St, Mentone Dept.
None
December 2010 Storm (Rain)
Over 40 calls for assistance, widespread flooding, 6 homes
in Aspendale damaged by lightning strikes creating 4 metre
wide holes in roofs with 1 family displaced. Catering supplied
for SES.
None
DATE TYPE OF EMERGENCY DETAILS INJURIES / DEATHS
November 2010 Storm Heavy rain fell causing flooding in Chelsea and Aspendale
Gardens. None
October 2010
Two Storm events (7th
and 30th) (Wind and
Rain)
Over 55 calls for assistance, major flooding and fallen trees.
Aspendale Gardens and Patterson Lakes most affected.
65mm of rain fell in Mentone in 24hrs
None
September 2010 Helicopter Crash Moorabbin Airport - During a practice landing the helicopter
lost power and two people on board were injured. 2 minor injuries
August 2010 Plane Crash Light plane clipped roof of property and landed in back yard
of a neighbouring property causing extensive damage. Minor injuries
June 2010 Train Accident Elderly lady hit by train at Cheltenham. 1 death
March 2010 Train Accident Female in her late 40’s hit by train after ducking under boom
gates. 1 death
January 2010 Building collapse
(Wall)
Wall at Carrum Lifesaving Club collapsed, teenage girl
sustained injury. Site secured and closed. Major injuries
January 2010 Storm (Wind) Damaged around the Edithvale area. None
January 2010 Civil Disturbance Teenage boy stabbed to death at a party in Edithvale. 1 death
January 2010 Plane Crash
Two plane crashes on consecutive days (9th &10th).
Planes undertaking touch and go and crashed at the
end of the runway.
None
15 December 2009 Helicopter Crash Not known. Not known
30 August 2009 Fire Large factory fire at 195 Chesterville Road, Moorabbin. None
August 2009 Storm (Wind) High winds came off the bay for prolonged periods and
ripping the roof from the Chelsea Yacht Club. Not know
July 2009 Train Accident Car and train collided in Carrum resulting in the death of the
driver of the car. 1 death
May 2009 Plane Crash Plane under instruction, crashed at end of the runway. None
April 2009 Storm (Wind and
Rain)
Large storm off the bay caused widespread damage to the
southern area of the municipality. Significant to the foreshore
with part of the promenade collapsing in Parkdale.
None
2 April 2009 Civil Disturbance Over 15 reports of damaged car windows, shop fronts and
bus shelters. None
18 March 2009 Earthquake Earth tremor of 4.6magnitude in Korumburra caused minor
damaged to properties across Kingston. None
February 2009 Fire
Following ‘ Black Saturday Bush Fires’, municipal
emergency response process was initiated with specialist
staff provided to other municipalities to assist and support
the response and recovery efforts in affected areas.
Many deaths recorded
in the fire affected
areas
26 January - 7
February 2009 Heat Wave
Consistent hot weather resulted in 12 consecutive days over
28°, 5 consecutive days over 30°, 3 consecutive days over
43° as well as recording the hottest day since records begun
in 1855 of 46.6° on February 7th 2009.
Coroner reported 374
deaths across the
State due to the heat.
Ambulance activity
increased 40%.
1 – 7 February
2009 Utility Outage
Due to consistently hot weather around 500,000 residents in
Melbourne lost power, approximately 4,500 homes within
Kingston affected.
Not Known
4 February 2009 Drowning Man in his 30s drowned at Mordialloc Beach. 1 death
20 January 2009 Drowning 4yr girl drowned at Mordialloc Beach. 1 death
15 January 2009 Drowning 16yr male drowned at Edithvale. 1 death
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SECTION E – HISTORY OF EMERGENCIES
November 2008 Fire Paint Factory fire in Nelson Street Moorabbin causing over
$1million damage. None
October 2008 Train Accident Mordialloc Station. 1 death
August 2008 Fire
Textile factory in Chesterville Road, Moorabbin caught fire.
Difficult to combat the fire due to access and concerns of the
roof collapsing.
None
August 2008 Plane Crash
2 light planes clipped each other above Lorna Street near
Robb Ross St opposite an occupied primary school. Pilot of
one plane died at the scene while the other plane returned to
Moorabbin Airport. Family in front unit of the property were
displaced.
1 death
April 2008 Storm
Wind gusts of 130kmph caused trees and property damage.
A wall collapsed in Mentone killing one person as well as
thousands of homes with no power for several hours after
damage to power lines caused power failure.
1 death
DATE TYPE OF EMERGENCY DETAILS INJURIES / DEATHS
25 March 2008 Civil Disturbance Over $100,000 worth of damage caused to Rosedale Golf
Course in Aspendale. None
20 December 2007 Storm
Affecting greater portion of the East and South East Metro
area of Melbourne. Flood response, property and road asset
damage and protracted built environment clean up/recovery
including after hours catering for SES Unit.
None
14 December 2007 Fire Factory fire in Elna Court Moorabbin. Building guttered and
contents totally destroyed. None
December 2007 Road Accident Bus ran into a building. Building damaged, Required Building
Surveyor, traffic and pedestrian control. None
11 February 2007 Storm Heavy winds uprooted trees throughout the municipality. None
February 2007 Utility Outage Power failure at Westfield Shopping Centre. 5 tonnes of food
damaged. None
January 2007 Plane Crash
After practising various flight manoeuvres a four-seater
Cessna crashed on landing and sustained extensive
damage after going off the end of the runway and into a very
large culvert. No injuries.
None
18 April 2006 Fire
Factory fire in Keys Road Moorabbin commenced at Select
O Pedic bedding and spread to adjoining businesses. The
fire destroyed several businesses, surrounding area locked
down due to hazmat / health concerns. Estimated $30M
damage.
None
February 2005 Flood Heavy rain resulted in flooding in Harbour Town Estate
Chelsea and surrounding area. None
January 2005 Plane Crash Unknown Unknown
July 2002 Plane Crash
Two light planes with four people on board (2 people in
each) crashed into each other on landing 40 minutes after air
traffic control had closed. Minor injuries resulted for 3 of the
people on board the other died on impact.
1 death
1999 - 2005 Large Storm Events Several storms including strong wind storms. None
1998 Grass Fire Large grass fire in the Edithvale Wetlands. None
1997 Grass Fire Large significant grass fire in the Heatherton area. None
1993 - 94 Flood Significant and widespread flooding due to heavy rain in
residential and commercial buildings. None
1993 - 94 Fire Numerous factories and warehouse fires in the Moorabbin /
Braeside areas. None
1993 Storm (Wind) Considerable damage to buildings in the East Moorabbin
area. None
1991 Road Accident
Gas tanker rolled over on the corner of Lower Dandenong
Rd and Nepean Hwy. Long and considerable traffic
disruption.
None
1990 Explosion Bomb in laneway in Mentone shopping area, considerable
building damage. None
1982 Fire Large grass fire in Braeside Park resulting in the 40% of the
park being burnt out. None
This table is not exhaustive; with a number of small to medium incidents not detailed within.
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SECTION E – HISTORY OF EMERGENCIES
The incidents detailed are where the Municipal Emergency Resource Officer (MERO) was notified or the
Municipal Emergency Coordination Centre (MECC) was activated. The reader is advised to undertake their
own research on incidents as not incidents require the MERO to be notified.
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SECTION F – EMERGENCY PREVENTION & PREPAREDNESS ARRANGEMENTS
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SECTION F – EMERGENCY PREVENTION & PREPAREDNESS ARRANGEMENTS
TABLE OF CONTENTS
F.1 INTRODUCTION ....................................................................................................................3
F.2 PREVENTION.........................................................................................................................3
F.3 ROLES AND RESPONSIBILITIES ..........................................................................................4
F.4 EMERGENCY RISK MANAGEMENT .....................................................................................6
F.5 VULNERABLE DEMOGRAPHICS ..........................................................................................7
F.6 PREVENTION.........................................................................................................................7
F.7 PREPAREDNESS ..................................................................................................................8
F.8 COMMUNITY EDUCATION ....................................................................................................9
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SECTION F – EMERGENCY PREVENTION & PREPAREDNESS ARRANGEMENTS
F.1 INTRODUCTION
This section of The Plan identifies specific emergency management prevention and preparedness
arrangements and structures, as determined by the Emergency Management Act and others that have been
adopted by the City of Kingston. It also details the prevention and preparedness activities and arrangements
for the management of emergencies in the municipality of Kingston.
F.2 PREVENTION
Under the Emergency Management Act, local government has played a role in supporting the emergency
service organisations through some of the community’s most difficult time. While many emergency incidents
can affect small areas of a community within a municipality, sometimes the effects can be felt across the
municipality as well as across into neighbouring municipalities.
The City of Kingston, while focusing on its own community, has an astute awareness that it also needs to
participate, collaborate and support neighbouring municipalities, regional plans and state plans.
The follow image outlines the Kingston City Council Emergency Management Committee structure.
Council’s management will allocate representatives to each of the committees on a rotation basis. This will
allow professional development and understanding by those Kingston staff with EM roles, as well as
providing networking opportunities to assist Kingston personnel in the event they are requested through the
Inter-Council Resource Sharing Protocol to attend and assist a neighbouring or regional municipality.
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SECTION F – EMERGENCY PREVENTION & PREPAREDNESS ARRANGEMENTS
F.3 ROLES AND RESPONSIBILITIES
To assist in the development of prevention of emergency incidents, the following has been developed:
MUNICIPAL EMERGENCY MANAGEMENT PLANNING COMMITTEE (MEMPC)
The City of Kingston MEMPC has been established pursuant to the Emergency Management Act, Sections
21(3) & (4).
The MEMPC is one component of a broader structure that enables appropriate planning, response and
recovery activities and arrangements at local and regional levels, with sub-committees and working groups
that are responsible for planning for animal welfare, medical and first aid, fire management, flood, storm and
relief and recovery.
See Appendix K3 for the detailed information MEMPC Committees and Terms of Reference.
MUNICIPAL EMERGENCY MANAGEMENT COORDINATION GROUP (MEMCG)
The City of Kingston MEMCG is an internal organisation coordination group made up of key officers with an
emergency management role and subject matter experts for Council.
The MEMCG is responsible for internal planning and coordination for emergency management
responsibilities, discussing emerging issues, reviewing and developing draft emergency documents and
plans and where required make recommendations to the MEMPC.
The following table provides the membership of the MEMCG by emergency management role by council
position:
EMERGENCY MANAGEMENT ROLE COUNCIL POSITION
MERO (Response) Manager Infrastructure
DMERO (Response) Team Leader – Maintenance Contracts & Waste
DMERO (Response) Manager - Community Buildings
DMERO (Response) General Manager – Environmental Sustainability
MRM (Relief & Recovery) Manager – Community & Aged Care Services
DMRM (Relief & Recovery) Manager – Statutory Education & Compliance
DMRM (Relief & Recovery) Manager – Family, Youth & Children’s Services
DMRM (Relief & Recovery) Manager – AccessCare Southern
DMRM (Relief & Recovery) Manager – People & Culture
DMRM (Relief & Recovery) Manager – Library & Education Services
DMRM (Relief & Recovery) Team Leader – Aged & Disability Services
DMRM (Relief & Recovery) Teal Leader – Community Engagement
DMRM (Relief & Recovery) Team Leader - Hostels
Municipal Fire Prevention Officer
(MFPO) Team Leader – Statutory Education & Compliance
Municipal Health Officer
Municipal Building Surveyor
Environmental Health Officers
Manager Communications Manager – Communications & Community Relations
Emergency Management Coordinator Emergency Management Coordinator
MEMPC Minute Secretary Management Systems Coordinator / Infrastructure Management Administration Officer
Communication and Operability Manager – Information Services
The MEMCG previously to 2013 was known as the Internal MEMPC.
See Appendix K3 for the MEMPC Terms of Reference and Structure.
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SECTION F – EMERGENCY PREVENTION & PREPAREDNESS ARRANGEMENTS MUNICIPAL EMERGENCY RESOURCE OFFICER (MERO)
To establish a more coordinated approach to emergency management processes and practices across the
organisation, Council, under the Emergency Management Act has delegated this responsibility to the
Municipal Emergency Resource Officer (MERO) with responsibility for the overall emergency management
functions across Council.
This position is responsible for the continuous improvement of the Kingston MEMP, which includes its
monitoring, development, implementation, review and evaluation.
This authority and delegation by Council to the CEO was voted and endorsed in March 2013.
The CEO under his delegated authority from Council has delegated his powers relating to Emergency
Management to the MERO (Infrastructure Management and the General Manager Environmental
Sustainability) and is detailed on page 40 of the Instrument of Sub-Delegation by CEO Issued 9 May 2013.
MUNICIPAL FIRE PREVENTION OFFICER (MFPO)
Kingston City Council through the delegation of the General Manager Environmental Sustainability has
appointed the Team Leader – Statutory Education & Compliance as the MFPO under its obligations contained
in the Country Fire Authority Act 1958 Section 96A.
COMMUNITY SAFETY REFERENCE GROUP
The MEMPC and MEMCG has responsibility for emergency management planning and coordination within
the City. These groups coordinate the emergency management risk management processes which involves
assessing existing and identifying new and emerging emergency management and community safety related
risks.
The City facilitates a Community Safety Reference Group that works with and plans in partnership with
stakeholders specific programs in tackling community safety throughout the municipality.
These plans are made available to the MEMPC for comment as well as MEMPC members invited as subject
matter experts to attend the community safety committee meetings when required.
RELIEF AND RECOVERY COORDINATION GROUP
The Relief and Recovery Coordination Group has a key role in the planning and delivery of relief and
recovery activities across the municipality. This team is required to review Council’s designated Emergency
Relief Centres (ERC), coordinate staff training for relief and recovery and facilitate the delivery of the
Emergency Call Centre.
The Relief and Recovery Group also work with and develop Relief and Recovery Plans, MEMPlan Sub-
Plans and operational templates in consultation with and for endorsement by the MEMPC.
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SECTION F – EMERGENCY PREVENTION & PREPAREDNESS ARRANGEMENTS
The following table provides details of the members of the Relief and Recovery Coordination Group which is
lead by the MRM or his delegate:
EMERGENCY MANAGEMENT ROLE COUNCIL POSITION
MRM (Relief & Recovery) Manager – Community & Aged Care Services
DMRM (Relief & Recovery) Manager – Statutory Education & Compliance
DMRM (Relief & Recovery) Manager – Family, Youth & Children’s Services
DMRM (Relief & Recovery) Manager – AccessCare Southern
DMRM (Relief & Recovery) Manager – People & Culture
DMRM (Relief & Recovery) Manager – Library & Education Services
DMRM (Relief & Recovery) Team Leader – Aged & Disability Services
DMRM (Relief & Recovery) Teal Leader – Community Engagement
DMRM (Relief & Recovery) Team Leader - Hostels
Municipal Health Officer
Environmental Health Officers
Manager Communications Manager – Communications & Community Relations
Emergency Management Coordinator Emergency Management Coordinator
RRCG Minute Secretary Risk Management Officer
Economic Recovery Manager – Economic Development
Communication and Operability Manager – Information Services
F.4 EMERGENCY RISK MANAGEMENT
Emergency risk management is a systematic process that produces a range of measures that contribute to
community and environmental wellbeing.
The Municipal Risk Assessment Model formulates the relationship between municipal emergency planning
and other elements of community safety planning in an integrated approach to risk management.
It is a recognised framework that identifies and analyses risks within the community and provides a
mechanism for incorporating risk management into the broader emergency management process. This
enables documentation of the process to inform Council of changes to existing identified risks and the
potential impact of newly identified risks, which in turn enhances Council’s capacity to effectively engage the
community and conduct forward planning.
The City of Kingston has convened an internal Emergency Risk Management Steering Group that consists of
the following municipal staff positions.
MERO MRM
MFPO Risk Management Officer
Emergency Management Coordinator
This Steering Group is required to work through the CERM toolkit in developing the highest 20 rated risks
within the municipality.
These risks will then be presented to the MEMCG for discussion and improvement before being sent to the
MEMPC.
MEMPC will discuss, consider and complete the prevention and preparedness, treatments and response
activities within CERM for the municipality of Kingston.
Once completed the MEMPC must move a motion accepting the completed CERM and advising the MERO
to advise Council of the Municipal Table of Risk.
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SECTION F – EMERGENCY PREVENTION & PREPAREDNESS ARRANGEMENTS The Control agency representative on the City of Kingston MEMPC will be responsible for maintaining and
updating the preparedness, treatment, response and community education activities list for their control
hazard.
The Steering Group will meet and review all actions on a yearly basis with the control agency representative
and a complete review will be undertaken every four years or after a major incident.
Given the consideration of the municipality’s residential, industrial and commercial sectors, previous
emergencies, and the socio-demographic trends in its communities, Kingston potentially faces significant
issues in the event of a natural or man-made disaster. These risks require unique community education and
communication approaches.
The results of Council’s risk assessment are included in the Community Emergency Risk Management
(CERM) process and outcomes are documented in Section A.6 of The Plan and Section O Hazard Sub-
Plans.
F.5 VULNERABLE DEMOGRAPHICS
As detailed in Section D.3.4 of The Plan, Vulnerable populations who are isolated due to their socio-
economic situation and/or their mental and physical state, adds another dimension of complexity to the
development and implementation of prevention and preparedness activities.
A range of community groups and individuals are considered to be vulnerable including:
• Frail aged persons living alone;
• People with physical and/or mental impairment through age, illness and/or disability;
• Visitors to, or people working in the municipality; and
• Multi-cultural or emerging communities.
The Kingston City Council when planning for its risks will take into consideration the information contained in
Section D.3.4 of The Plan.
Kingston City Council via internal and external service providers undertake daily client management and
where required those clients receive information relating to emergency hazards which may affect them on a
regular basis.
As well as the Vulnerable Demographics, the City of Kingston has endorsed and participates in the
Department of Human Services Vulnerable Persons Register, a recommendation from the Bush Fire Royal
Commission 2009, through MECC Central. The Vulnerable Persons Register is defined by;
• Frail,and/or physically or cognitively impaired; and is
• Unable to comprehend warnings and directions and /or respond in an emergency situation, and is
• Unable to, or has no family, friends or neighbour to help them develop an emergency plan, and
• Or assist them during an emergency situation
Information pertaining to the Vulnerable Persons Register can be found in Appendix K5.
F.6 PREVENTION
The prevention of emergencies includes a range of activities that require the allocation of resources (human
and financial) and multi-agency support to ensure a coordinated and well planned approach and outcomes
for the community of Kingston.
Prevention takes many forms, including legislation, risk mitigation, programs and plans. Much of this work is
integrated within every day business and activities of services, agencies and the community either by the
municipality or in partnership with the MEMPC member agencies.
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SECTION F – EMERGENCY PREVENTION & PREPAREDNESS ARRANGEMENTS
Agency Representatives on the MEMPC will provide no later than the August meeting a list of emergency
prevention campaigns and dates for the following year to allow the City of Kingston to support those
campaigns through the many avenues as possible. This will also allow the City of Kingston’s
Communications and Events teams to provide support to the Agency in a timely manner.
Submission of campaigns can be submitted outside of the August meeting but require at least three months’
notice before the campaign is to begin. If notice is provided within this period the City of Kingston may not be
in a position to provide the municipal preferred level of support to help promote the agencies campaign.
The City of Kingston and the MEMPC Agencies agree that individuals within the municipality are best placed
to undertake their own plans to reduce the risk of an emergency incident and to keep them, their family,
friends and neighbours safer during an incident.
Prevention of emergencies should always aim to reduce and mitigate the risk of death and injury to members
of the community.
All community education campaigns must be notified through the MERO or the Emergency Management
Coordinator.
KEY PLANS AND WORKS CONDUCTED
Kingston City Council and key agencies develop and implement a range of plans and initiatives that ensure
appropriate prevention activities are conducted regularly across all departments within Council.
The following points are examples of plans and activities developed and implemented by Council and other
agencies in reducing the risk within the community.
• Council Plan
• Council Emergency Response Plan (under development)
• Municipal Integrated Fire Prevention Plan (in development);
• Pandemic Plan
• Heatwave Plan
• Road Safety Strategy
• Community Safety Strategy
• Kingston Water Cycle Strategy
• Flood Management Strategy (mitigation) and
• Flood Emergency Sub plan
Public versions of some of the documents can be found on the City of Kingston’s website.
kingston.vic.gov.au
F.7 PREPAREDNESS
Preparedness for emergencies includes a range of activities that require the allocation of resources (human
and financial) and the support of agencies to ensure a coordinated and well planned approach and
outcomes.
Preparedness takes many forms, including planning, training, exercising, purchase of infrastructure and the
development and implementation of programs. While much of this work is integrated within the everyday
business and activities of Council and agencies, community preparedness is an important component.
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SECTION F – EMERGENCY PREVENTION & PREPAREDNESS ARRANGEMENTS
KEY PLANS AND WORKS CONDUCTED
Kingston City Council and key agencies develop and implement a range of plans and actions that ensure
they and the community are appropriately prepared for emergencies. The following points are examples of
plans, activities or forums developed and implemented by Council and other agencies:
• Emergency exercises and training;
• Village Committees;
• Road Safety Reference Group;
• Business Continuity Plan;
• Flood Sub Plan; and
• Municipal Fire Prevention Committee
F.8 COMMUNITY EDUCATION
Community education of emergency risks is a vital component of prevention and preparedness.
The development of relevant and appropriate community education resources and activities empower the
community and enhance its resilience through being well informed and therefore more readily emotionally
and physically prepared for an emergency.
Resilient communities are well prepared, better able to respond to an emergency, and therefore better able
to recover from the impacts of an emergency.
Kingston City Council together with emergency service agencies will actively engage the community through
a range of mechanisms including community programs and projects, media releases, advertisements,
‘Kingston Your City’ (Council’s newsletter), Council’s website, social media and service networks.
Special measures will also be developed to communicate with key CALD groups in the municipality given the
percentage of people from non-English speaking countries residing in the municipality.
Community Education activities relating to different types of emergencies will take place with an All Hazard
All Agency approach by the emergency services agencies in partnership with Council and the MEMPC sub-
committees.
All Community Education / Engagement activities:
• Must be done in partnership between the emergency service agency and the City of Kingston;
• Must have a Campaign and Communications Plan;
• Must, were possible, include more than one agency;
• Must consider if the campaign is suitable for collaboration with neighbouring municipalities; and
• Must be agreed by all parties.
A campaign debrief between the parties must be undertaken and an agency report tabled to the MEMPC
within a timely manner.
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SECTION G – EMERGENCY MANAGEMENT PLANNING ARRANGEMENTS
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SECTION G – EMERGENCY MANAGEMENT PLANNING ARRANGEMENT
TABLE OF CONTENTS
G.1 INTRODUCTION .................................................................................................................3
G.2 CITY OF KINGSTON EMERGENCY MANAGEMENT PLANNING COMMITTEE ................3
G.3 MEMBERSHIP OF THE COMMITTEE (MEMPC) ................................................................3
G.4 FREQUENCY OF PLANNING COMMITTEE MEETINGS ....................................................4
G.5 MEMPC SUB-COMMITTEE FUNCTIONS ...........................................................................5
G.6 MEMBERSHIP .....................................................................................................................5
G.7 MEETINGS ..........................................................................................................................6
G.8 REPORTING .......................................................................................................................6
G.9 COMMUNITY EMERGENCY RISK MANAGEMENT / ASSESSMENT ................................6
G.10 MUNICIPAL EMERGENCY MANAGEMENT TEAM ............................................................7
G.11 ACTIVATION TRIGGER POINTS ........................................................................................9
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SECTION G – EMERGENCY MANAGEMENT PLANNING ARRANGEMENTS
G.1 INTRODUCTION
This section details the planning arrangements and roles and responsibilities for the management of
emergencies which affect the community of the City of Kingston.
It identifies specific emergency management roles and responsibilities. Many of the positions are statutory in
nature under the provisions of the Emergency Management Act, however the primary purpose of any
position or arrangement is to meet the needs of communities affected by emergency.
This section of the Plan also details the Municipal Emergency Management team structures considered and
planned for response as well as some hazard trigger points for placing teams on standby or activation.
G.2 CITY OF KINGSTON EMERGENCY MANAGEMENT PLANNING COMMITTEE
The Municipal Emergency Management Planning Committee (MEMPC), established under Part 4, Sect 21
(3&4) of the Emergency Management Act, is responsible for formulating, maintaining and testing The Plan
for the prevention of, response to and the recovery from emergencies within the City of Kingston and for its
community.
The MEMPC is the overarching strategic planning committee for the municipal of Kingston and shall use the
following meeting structure.
• Welcome / Apologies
• Previous Action Items
• MERC / MERO / MRM Updates (future issues)
• Sub-Committee Chair reports
• MEMPlan Section Review / Discussion
• Exercise / Training
• Learning outcomes from recent incident (last quarter)
• General Business
A complete terms of reference on the City of Kingston’s MEMPC can be found in Appendix K3 of The Plan.
G.3 MEMBERSHIP OF THE COMMITTEE (MEMPC)
Membership of the MEMPC will be made up of Council, Control (or Combat) agency representatives as well
as members of support and relief and recovery agencies and other major stakeholders within the
municipality.
The MEMPC may, from time to time invite other agencies or persons that are subject matter experts with
specific knowledge on risks or hazards that are identified by the MEMPC to attend or be co-opted on to the
MEMPC.
The membership of the committee can be found in Appendix K3
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SECTION G – EMERGENCY MANAGEMENT PLANNING ARRANGEMENT
G.4 FREQUENCY OF PLANNING COMMITTEE MEETINGS
The MEMPC holds four quarterly meetings with a charter of a minimum of two meetings per year.
An extraordinary meeting of the MEMPC will be called within six weeks of a major operational incident being
completed to review and debrief that incident as well as develop an action plan of areas for the sub-
committees to look into for recommendations to the MEMPC for improvements to The Plan or Sub-Plans.
A review and debrief of the Recovery aspect of a major operational incident will take place at the first
MEMPC meeting at the completion off the Recovery process of that incidenti.
At each meeting of the MEMPC a section/s of this Plan will be placed on the meeting agenda for review,
discussion and modification if required. The aim being to ensure full knowledge of the Plan as well as
maintaining and enhancing the Plan on a regular basis.
The following graph provides an overview of Emergency Management Committee meetings for the City of
Kingston.
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SECTION G – EMERGENCY MANAGEMENT PLANNING ARRANGEMENTS
MUNICIPAL EMERGENCY MANAGEMENT PLANNING COMMITTEE
SUB-COMMITTEES
The MEMPC may form, or contribute to, sub-committees to plan for the management of specific identified
risks which require an additional level of planning.
The following MEMPC Sub-committees were endorsed at the May 2013 MEMPC Meeting for the City of
Kingston, and may be increased as the MEMPC sees fit:
• Municipal Health, Pandemic and Heat Wave Planning Sub-Committee
• Municipal Fire, Transport and Hazmat Planning Sub-Committee
• Municipal Flood, Storm, Marine, Road and Rescue Planning Sub-Committee
• Municipal Relief & Recovery Planning Sub-Committee
The principal role of a MEMPC Sub-Committee is to provide information and advice to the MEMPC and all
relevant City of Kingston officers with emergency management responsibilities about potential emergency
situations, planning of those situations and develop mitigation, response and relief and recovery plans for
those situations.
Structure of the MEMPC Sub-Committees can be found in Section F.2 of this Plan.
G.5 MEMPC SUB-COMMITTEE FUNCTIONS
The specific functions of the sub-committees are to:
• Provide information and advice to the MEMPC to assist with the planning and mitigation and public
awareness of potential emergencies;
• Contribute to the identification of specific hazards and threats in the City and to develop processes to
meet those threats through effective emergency management planning;
• Contribute to the continuous improvement and operations of the MEMPlan through monitoring,
review and development of operational sub-plans for those hazards;
• Plan for specific emergencies, address issues and develop and implement projects on those
hazards;
• Support the MEMPC in the development of effective policies and plans to address emergencies
based on existing and new hazards; and
• Contribute to testing the MEMPlan through participation in emergency exercises and training of staff.
G.6 MEMBERSHIP
Membership of the sub-committees will include Council staff and external agencies who have operational
responsibilities for the relevant risk / functional areas of the sub-committee as well as subject matter experts.
The Chair of each sub-committee will be a Council officer and report back to the MEMPC. Other members
may be co-opted as required. Appendix K3 of The Plan contains a copy of the Terms of Reference and
Scope for MEMPC Sub-Committees.
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SECTION G – EMERGENCY MANAGEMENT PLANNING ARRANGEMENT
G.7 MEETINGS
Meetings of sub-committees should meet as a minimum bi-annually with the ability to meet more often as
required by situational planning requirements. Meeting of the sub-committees should also take place within 4
weeks of a large incident that the planning sub-committee has jurisdiction over.
Appendix K2 details the Documentation Procedure and Storage of documents for MEMPC and MEMPC
Sub-Committee meetings.
G.8 REPORTING
Sub-Committee Meeting minutes will be provided to the MERO and the chair of the sub-committees will
report to the MEMPC on progress, actions and activities.
Review of terms of reference for each Sub-Committee will be reviewed every three years as detailed in
Appendix K.1 and K.3.
G.9 COMMUNITY EMERGENCY RISK MANAGEMENT / ASSESSMENT
To complete the emergency management planning process and as a means of minimising or eliminating
risks within the municipality, the MEMPC is tasked with carrying out assessment and subsequent reviews to
identify existing and potential risks.
The process used, titled Community Emergency Risk Management (CERM) is underpinned by definitions
outlined within the Emergency Management Act and the ISO 31000:2009 Risk Management Standard.
CERM addresses context, community profile, vulnerable elements, risk identification, analysis and rating
culminating with a range of suggested treatment options for each risk.
CERM is undertaken within the City of Kingston via the following process.
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SECTION G – EMERGENCY MANAGEMENT PLANNING ARRANGEMENTS The Municipal Emergency Risk Management Committee will undertake a review of CERM to draft a revised
Community Emergency Risk Table of the 19 highest risks within the municipality.1
This does not mean that other risks are not considered important or can be included to the Community
Emergency Risk Table.
This table will be sent to the MEMPC for consideration and modification undertaken by consensus of the
MEMPC. Once the MEMPC has agreed on the Risk Table it shall be put for endorsement to the MEMPC.
Once endorsed the Community Emergency Risk Table shall to sent to each of the agencies as listed in the
Emergency Management Manual Victoria as being the control agency for that Risk.
The control agency representative on Kingston MEMPC has be responsible for ensuring that all controls and
treatment options for that Risk are detailed and maintained in the Risk Table on behalf of the City of
Kingston.
The MEMPC shall ensure that MEMPC Sub-committees receive the Risk Table, controls and treatments for
inclusion in the development off or modification of sub-plans for that risk.
The process of implementing treatment options is monitored by the MEMPC through reports provided by the
MERO at each meeting.
The Community Emergency Risk Table shall be advised by the MERO to Council.
The process is fully documented and the recommended treatment options, when completed, are presented
to the MEMPC for consideration and action.
The process is subject to minor reviews annually and will be subjected to a major review at least once every
four years after each Audit is undertaken and the Audit report received.
The results of Council’s risk assessments is included within the Assessment of Risk (Section A.6) of The
Plan.
Detailed information on this process and its outcomes are detailed in the Community Emergency Risk
Management Workbook which is held in Section O - Hazard Sub-Plans in The Plan. A public version of the
Community Emergency Risk Management Workbook may be made available by the decision of the MEMPC.
G.10 MUNICIPAL EMERGENCY MANAGEMENT TEAM
The City of Kingston through its MEMPC have considered and developed Incident Structures for a Level 2
Small, Level 2 Medium and Level 3 Large events based on required escalation from the control agency as
well as considering the immediate relief of an affected community and the 5 areas of recovery. See Sections
I and J of this Plan.
Level 1 incidents are normally handled by the control agency with little to now assistance outside of that
agency. Information on which Agency has the control / lead of an incident can be found in Section H.4 of this
Plan or Part 7 of the EMMV.
The following graphs provide an overview and guide for consideration of activation by the MEMT after the
request from the Incident Controller.
1 This review and debrief may be weeks, months or a year or two after the incident and is the responsibility of the MRM to plan this review.
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As every incident has its own complexities, the above diagrams should be used as a guide only and the
MEMT, may add or reduce the size of the structure required based on the information, intelligence and
discussion between the MEMT and the Incident Controller at the time.
All incident structures used will be based on the Australasian Inter-agency Incident Management
System (AIIMS4). Knowledge of this system can be found via afac.com.au
G.11 ACTIVATION TRIGGER POINTS
The City of Kingston acknowledges not only its own municipal risks but the emergency management
risks within the region that it sits within.
To this extent, the City of Kingston MEMCG have developed and implemented a number of ‘trigger
points’ for not only its own risks but also in preparation for supporting regional large scale incidents.
The activation of those trigger points will be detailed in the operational plans Section O and will be
discussed and review by the MEMCG and the MEMPC on an annual basis.
Any request for support across the region will be through the normal emergency management
arrangements as set out in Section H.7 of this Plan.
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SECTION H – EMERGENCY RESPONSE ARRANGEMENTS
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SECTION H – EMERGENCY RESPONSE ARRANGEMENTS
TABLE OF CONTENTS
H.1 RESPONSE MANAGEMENT PRINCIPLES.........................................................................3
H.2 EMERGENCY RESPONSE ARRANGEMENTS INTRODUCTION ......................................3
H.3 COMMAND ..........................................................................................................................4
H.4 CONTROL ...........................................................................................................................4
H.5 CO-ORDINATION ................................................................................................................7
H.6 SUPPORT AGENCIES ........................................................................................................7
H.7 REQUEST PROCEDURES FOR SUPPORT .......................................................................8
H.8 MUNICIPAL RESPONSE ACTIVITIES ................................................................................9
H.9 EMERGENCY SERVICES ................................................................................................. 10
H.10 RESPONSIBILITIES .......................................................................................................... 10
H.11 MUNICIPAL EMERGENCY COORDINATION CENTRE.................................................... 10
H.12 TECHNICAL RESOURCES ............................................................................................... 11
H.13 WELFARE ......................................................................................................................... 11
H.14 PUBLIC WARNINGS / INFORMATION .............................................................................. 11
H.15 EVACUATION / LOCK DOWN ........................................................................................... 13
H.16 MEDICAL AND PUBLIC HEALTH ...................................................................................... 13
H.17 ASSISTANCE TO POLICE ................................................................................................ 14
H.18 REGISTRATION ................................................................................................................ 14
H.19 FINANCIAL ........................................................................................................................ 14
H.20 OPERATIONAL PLANS ..................................................................................................... 14
H.21 STAGING AREAS.............................................................................................................. 14
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SECTION H – EMERGENCY RESPONSE ARRANGEMENTS
H.1 RESPONSE MANAGEMENT PRINCIPLES
Emergency Response provides the mechanism for the deployment and use of appropriate resources to cope
with emergencies at the local, regional, state and federal levels throughout Australia. Through the
management arrangements set out in the Emergency Management Manual Victoria (EMMV).
Most incidents are of local concern and can be coordinated between the Control Agency and the City of
Kingston’s resources or through commercial contracts in place between the Council and its commercial
partners.
Where the capability and resources of the control agency or Council is exhausted, the Regional and State
Emergency Response Plan provides for further resources to be made available, firstly from neighbouring
Municipalities, then through Regional or State levels.
The main priority of managing any emergency incident within the City of Kingston is the protection of life and
then property.
H.2 EMERGENCY RESPONSE ARRANGEMENTS INTRODUCTION
Response is defined as “the combating of emergencies and the provision of rescue and immediate relief
services” (Emergency Management Act 1986 & 2013).
The State Emergency Response Plan (EMMV Part 3) details the response management arrangements for
Victoria. Included in these arrangements are definitions of Command, Control and Co-ordination, the
identification of Control and Support Agencies for specific emergencies (EMMV Part 7), and the role of local
government in emergency management (EMMV Part 6 of the Emergency Management Manual Victoria
which can be found at emv.vic.gov.au).
The management arrangements outlined in the State Emergency Response Plan are applicable at all levels
(State, Regional and Municipal).
There is a growing consensus of opinion that every emergency impacts locally and, as it expands beyond
the ability of local resources, the regional and state response should support the local response, rather than
taking it over.
The State Emergency Response Plan should be consulted for detailed information, however for the sake of
completeness; an overview has been included here.
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SECTION H – EMERGENCY RESPONSE ARRANGEMENTS
H.3 COMMAND
Command is the internal direction of the members and resources of an agency in the performance of the
organisation’s roles and tasks, by agreement, and in accordance with relevant legislation. Command
operates vertically within an organisation or agency and operates within an agency.
H.4 CONTROL
Control involves the overall direction of response activities in an emergency situation and operates over the
incident. Authority for control is established in legislations or in an emergency plan. Control carries with it the
responsibility for tasking other organisation in accordance with the needs of the situation. Control relates to
situations and operates horizontally across organisations.
At all times control remains the responsibility of the agency identified in the EMMV, Part 7.1. The Control
Agency appoints an Incident Controller who has the overall responsibility for emergency response operations
of that incident.
The City of Kingston is also responsible as a control agency for some of its own community assets, such as
flood pumps and levees. This is managed through its internal policies, plans and strategies.
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SECTION H – EMERGENCY RESPONSE ARRANGEMENTS In large emergencies the control agency may establish an Incident Control Centre (ICC). It is here that the
control and support agencies co-ordinate their response to the emergency.
To help understand which Control Agency is responsible for the type of emergency the City of Kingston
provides the follow list of the Control and Support Agencies for each type of hazard as set out in the EMMV.
EMERGENCY CONTROL AGENCY SUPPORT AGENCIES
ACCIDENT / INCIDENT
Aircraft Victoria Police AMSA, ATSB, MFB, VICPOL,
Ambulance Victoria
Biological materials Dept of Health CFA, MFB
Gas leakage MFB / CFA Gas distribution companies
Hazardous materials, high consequence
dangerous goods or dangerous goods MFB / CFA / ARFF
EPA, Ambulance Victoria, VICPOL, Worksafe
(workplace storage facilities and transport)
Lifts, cranes or scaffolding and amusement
structures MFB / CFA Worksafe
Marine (not including marine pollution) Victoria Police Transport Safety Victoria, AMSA
Military aircraft Australian Defence Forces AMSA, VICPOL, Airservices Australia
Radioactive materials Dept of Health MFB / CFA
Rail and tram Victoria Police PTV, DTPLI, V/Line, ARTC, MTM, Yarra
Trams, CFA / , MFB, AV, VICSES
Road Victoria Police MFB / CFA VicRoads, City of Kingston,
Eastlink, VICSES
AGRICULTURAL
Chemical contamination of livestock or
agricultural produce (agricultural or veterinary) DEPI DFSV, PrimeSafe
Exotic animal disease (includes bees and
aquaculture) DEPI
Plant pest or disease DEPI
ENVIRONMENTAL
Oiled Wildlife DEPI PV, DTPLI, AMSA
Cetacean (whale) stranding or entanglement DEPI PV
Exotic marine pest incursion DEPI PV
Vertebrate pest / plagues DEPI PV
Pollution into inland waters MFB / CFA EPA, PV
Pollution of inland waters EPA, MW Parks Victoria
ESSENTIAL SERVICE DISRUPTION
Food supply, critical infrastructure damage or
disruption Victoria Police DEPI
Electricity DSDBI (Energy Sector
Development Division)
AEMO, Electricity distributers, Energy Safe
Victoria, DEPI
Natural gas DSDBI (Energy Sector
Development Division)
AEMO, DSDBI (Earth Resources Regulation
Victoria), Energy Safe Victoria, gas distribution
companies
Petroleum and liquid fuels DSDBI (Energy Sector
Development Division)
DSDBI (Earth Resources Regulation Victoria),
Worksafe, Oil companies
Public transport PTV DTPLI (Emergency Risk and
Resilience)Transport providers
Roads, bridges & tunnels VicRoads City of Kingston, Eastlink
Water & Sewerage DEPI Melbourne Water, South East Water,
Dept of Health, City of Kingston
FIRE AND / OR EXPLOSION
Aircraft MFB / CFA / ARFF
Boiler and pressure vessels MFB / CFA Worksafe
Explosion MFB / CFA DSDBI, Worksafe
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SECTION H – EMERGENCY RESPONSE ARRANGEMENTS
EMERGENCY CONTROL AGENCY SUPPORT AGENCIES
Explosive device Victoria Police MFB / CFA
Fire
MFB / CFA/DEPI,
Emergency Management
Commissioner (Major
Fire)
PV, AVCG, Worksafe, BOM
HUMAN DISEASE / ILLNESS
Retail food contamination Dept of Health
Food / drinking water contamination Dept of Health DEPI, City of Kingston
Human disease Dept of Health
NATURAL EVENT
Earthquake VICSES All
Flood VICSES DEPI, Melbourne Water, CFA, MFB, BOM ,
PV City of Kingston
Storm VICSES BOM, DEPI, PV, CFA, MFB, DSDBI
Tsunami VICSES BOM, All
Heatwave Victoria Police City of Kingston, DH, AV, DEPI, DTPLI,
DSDBI
RESCUE
Building, structure MFB/ CFA / VICSES VBA, AV, VICPOL, Worksafe
Cave Victoria Police VICSES
Land Victoria Police VICSES
Lift, crane, scaffolding or amusement structure MFB / CFA VICPOL, VICSES, Worksafe
Mine / quarry Victoria Police DSDBI, DEPI, CFA, VISES, Worksafe
Rail, aircraft and industrial MFB / CFA/ VICSES AMSA (aircraft only), Worksafe (rail and
industrial only)
Road MFB / CFA / VICSES AV
Trench or tunnel MFB / CFA
Water Victoria Police VICSES, LSV
SEARCH
Land and water Victoria Police VICSES
Overdue Aircraft AMSA Victoria Police, VICSES, Airservices Australia
OTHER
Other threats against persons, property or
environment Victoria Police
Dam Safety DEPI Water Authorities, VICSES, City of Kingston
Contact details of the Control agencies can be found in Section B of The Plan which are provided to
MEMPC member agencies only as it is an operational document. Agency Public Contact Details can be
found via each agencies website.
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SECTION H – EMERGENCY RESPONSE ARRANGEMENTS
H.5 CO-ORDINATION
Co-ordination involves the bringing together of agencies and the acquisition of resources to ensure an
effective and supported response to emergencies. It involves the systematic acquisition and application of
resources (organisational, human and equipment) in an emergency.
Coordination of resources for an emergency by Control Agencies must first source any resources from within
their own agency, or directly controlled by the agency or support agency within the municipal area or any
contracts they have in place. A Control agency can request for physical assistance from any of the agencies
as listed above through the procedure detailed in the EMMV.
Once the Control Agency knows it will exhausted all of its resources in the near future the control agency can
request through local channels (municipalities) by incident controller through Victoria Police Municipal
Emergency Response Co-ordinator assistance to source those resources.
Police have the co-ordination role in response activities. In the field, it is the senior Police officer present at
the scene. At the Municipal level, the Officer-in-Charge of one of the Police Stations within the Kingston
district or his/her deputy has the position of Municipal Emergency Response Co-ordinator (MERC) for the
City of Kingston.
H.6 SUPPORT AGENCIES
A support agency is defined as a government or non-government agency that provides essential services,
personnel, or material to support or assist a control agency or another support agency.
The table above provides a list of response support agencies as detailed in the EMMV Part. 7, however,
there are a number of support agencies that deal with relief and recovery and these can be found in Section
I of The Plan.
As ‘Response’ also includes the provision of immediate relief the City of Kingston has established local
Memorandums Of Understandings with the support agencies to understand local capability of those support
agencies for the municipality and better prepare and plan for local emergencies.
.
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SECTION H – EMERGENCY RESPONSE ARRANGEMENTS
H.7 REQUEST PROCEDURES FOR SUPPORT
Any agency requiring additional support outside their own capabilities, will request it through the Municipal
Emergency Response Co-ordinator (MERC) who, in consultation with the Municipal Emergency Resource
Officer (MERO), can then determine whether the request can be met locally.
This may see the activation of a Municipal Emergency Coordination Centre (MECC) either in-field or at one
of the two designated MECCs as detailed in Section H.11 of this Plan.
The graph below provides an overview of considerations by the MERC and the MERO on activating a MECC
within Kingston to assist in supporting the Control Agency in resourcing.
If or when all locally available resources have been fully committed and there is a requirement for additional
resources, the Municipal Emergency Response Co-ordinator (MERC) may pass on requests to the Regional
Emergency Response Co-ordinator (RERC).
The Regional Emergency Response Co-ordinator (RERC) will seek those requested additional resources
from within the Region in the first instance before seeking them from neighbouring Regions, State or Federal
levels.
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SECTION H – EMERGENCY RESPONSE ARRANGEMENTS
H.8 MUNICIPAL RESPONSE ACTIVITIES
The City of Kingston has a responsibility to manage its assets and provide services to the community of its
assets and as such provides an afterhours service to support the community during an emergency incident.
An overview of the After Hours Emergency Services is listed below.
The City of Kingston also supports control agencies during Level 2 and 3 incidents by providing the following:
Establishing and operating centres and facilities
• Municipal Emergency Co-ordination Centre
• Emergency Relief and Information Centres
Providing and Co-ordinating Emergency Catering
• For response and support agencies and affected community during some incidents
Facilitating the provision of Information
• In consultation with Incident Controller and Municipal Emergency Response Coordinator
Note: City of Kingston has a very high proportion of people that are in the older generation.
The special needs of vulnerable persons within this group must be considered in planning
the dissemination of information.
Co-ordinating and ensuring effective Transport
• Providing and co-ordinating community transport
Providing and co-ordinating resources
• Including Council’s own resources, those under contract to Council, and those sourced from outside,
including community resources.
Provision of Specialist Personnel
• Council stormwater and drainage engineers
Provision of Specialist Information and Mapping
• Council has a variety of information. Mapping is available through Council’s IntraMap and GIS
system. Resident and business information are available through Council databases.
• Specialist information in relation to vulnerable persons such as children and the frail elderly is
available from Council’s Service Areas.
• Specialist information in relation to traffic management, including load limits.
• Specialist information in relation to Councils stormwater management network.
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H.9 EMERGENCY SERVICES
AFTER HOURS TEAM LEADER MAINTENANCE CONTRACTS
Normal after hours services of the municipality are available continuously as directed by the Council
Leadership Group. After hours call out procedures and rosters have been prepared and the normal contact
number for the Duty Officer is listed in Section B of The Plan.
The Officer in Charge of the Duty Roster is: Team Leader Depot Services
H.10 RESPONSIBILITIES
MUNICIPAL EMERGENCY RESOURCE OFFICER
The MERO is responsible to ensure that:
• During periods of absence, deputies are appointed and fully briefed on action to be taken on receipt
of a request for activation of this Plan;
• Contact telephone numbers for deputies are communicated to the authorities as listed in Section B;
and
• A full description of the MEROs role and responsibility is detailed in Section M of The Plan.
MUNICIPAL EMERGENCY MANAGEMENT TEAM
The Municipal Emergency Management Team (EMT) shall occupy the Municipal Emergency Coordination
Centre (MECC) to coordinate support operations. The EMT is to:
• Maintain liaison with on-site Field Emergency Response Coordinator and Control Agency involved in
the emergency;
• Coordinate municipal, commercial and community resources operating under this plan in support of
the Control Agency;
• Direct Council support operations during the emergency and post emergency phases; and
• Order stand down of Council and community resources as directed by the Municipal Emergency
Response Coordinator. If additional resources are required, these will be obtained through the
Municipal Emergency Response Coordinator.
• The team is comprised of:
o MERC (Vicpol)
o MERO (Council)
o MRM (Council)
H.11 MUNICIPAL EMERGENCY COORDINATION CENTRE
The Municipal Emergency Coordination Centre (MECC) will be established at the request of the Municipal
Emergency Response Coordinator.
The primary location of the MECC is the
Brindisi and Mentone Rooms, Kingston City Council offices 34 Brindisi Street, Mentone.
If the primary location is unsuitable or becomes inoperable, the MECC shall be established at the
Moorabbin and Mordialloc Rooms, Kingston City Council offices 1230 Nepean Highway, Cheltenham.
Details of these facilities and arrangements are contained in Section N (Standard Operating Procedures
and Manuals).
The Manager responsible for coordination of the primary MECC at the Mentone offices is: MERO and the
MECC Manager.
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SECTION H – EMERGENCY RESPONSE ARRANGEMENTS The Manager responsible for coordination of the secondary MECC at the Cheltenham Council Offices is:
MRM and the MECC Manager.
At the request of the MERC an ‘infield’ MECC may be set up for personnel required to assist in the
supporting the control agency during an incident. At this request, the first consideration for a location is the
safety of all municipal personnel that may attend.
All OH&S and Kingston City Council policies must be considered by the MECC Manager and all Kingston
personnel when attending and the undertaking of a dynamic risk assessment is the responsibility of the
individual.
H.12 TECHNICAL RESOURCES
Technical resources available from Council and commercial agencies have been categorised in Section C of
The Plan These resources will be reviewed from time to time as detailed in the contract agreements and/or
Appendix K1
Coordinator of the Technical Resources is: MERO
H.13 WELFARE
Welfare services for individuals and communities affected by emergencies are available at State
Government level and through cooperating community Welfare agencies. Cooperating agencies are listed in
Section B of The Plan
Coordinator of Welfare Services is: MRM
H.14 PUBLIC WARNINGS / INFORMATION
The City of Kingston understands the importance of timely, accurate and consistent public information
before, during and after an emergency incident. As such the City of Kingston’s Communications Team will
work with the EMT, Control Agencies and community to relay information to help minimise the impact to life
and the community where possible.
The Control Agency as set out in the EMMV is responsible for the release of warnings of potential
emergencies, regular updates and advice on what actions the public should undertake during that incident.
All messaging will align with the Victoria Warnings Protocol (latest version visit emv.vic.gov.au)
These warnings and advice can be disseminated through a number of different mediums including but not
limited to:
• Websites
• Radio and Television
• Print Media (where suitable)
• Phone messaging (inc. SMS)
• Emergency Alert
• Emails
• Verbal Messages
• Door knocks
• Series
• Social Media / Social Networking
• Variable Message Boards
• Information Board
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SECTION H – EMERGENCY RESPONSE ARRANGEMENTS The City of Kingston has developed a Community Education booklet on Social Media in Emergencies
(Section L.7 of this Plan and available via www.kingston.vic.gov.au) this spells out that the City of
Kingston will use only 4 forms of social media during an emergency to provide updates from the
emergency services as well as council information. While this does not take away from mediums
above the main sources will be Website, Twitter, Facebook (both have feeds on councils home page
of the website) and Youtube.
During a large scale emergency the following graphics will be used on Councils Facebook and
Twitter sites.
In the emergency and post emergency phases of an incident, an Information Centres maybe
established at the Cheltenham Municipal Office, and if warranted, in other Community Hub locations
throughout the Municipality.
The purpose of these Centres is to provide a channel of communication from the EMG to residents of
affected areas. The centres will also be a focal point for residents seeking information.
General information related to the emergency or regulatory instructions to residents will be released
only from the EMG via the Public Relations Coordinator after consultation with Victoria Police and/or
Control Agency.
Public Relations Coordinator is: Manager, Communications & Community Relations
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SECTION H – EMERGENCY RESPONSE ARRANGEMENTS
H.15 EVACUATION / LOCK DOWN
The Victoria Police Field Emergency Response Coordinator is responsible for evacuation or Lock
Down.
The decision to evacuate is not taken lightly and rests with the Control Agency in conjunction with
Victoria Police and available expert advice.
Consideration must be given to the area that is to be evacuated, the route to be followed, the means
of transport and the location to which evacuees will be asked to attend.
Once the decision to evacuate has been made the MERO shall be contacted to assist in the
implementation of the evacuation. The City of Kingston will provide advice regarding the most
suitable Emergency Relief Centre and other resources that may be required (eg. public health,
emergency relief considerations or requirements and special needs groups).
In some incidents the control agency may request for the safety and preservation of life to ‘lock down’
an area. This is generally because of a civil disturbance, hazmat, health, pandemic or other like
incident. Where required, and once the decision has been made to ‘lock down’ an area, the MERO
shall be contacted to assist in the implementation and the public notification of the lock down.
The duty MERO shall contact the duty MRM to assist in the coordination of either request.
Municipal Coordinator in the assistance of the Evacuation / Lock Down is: MERO and MRM
H.16 MEDICAL AND PUBLIC HEALTH
If the normal medical services within the municipality are unable to cope in an emergency, the
Ambulance Service is responsible for the activation of the State Health Emergency Response Plan
(SHERP), which has been prepared by the Department of Human Services and provides procedures
to enable total medical response to an emergency.
Council's Environmental Health Services will monitor all aspects of public health and effect control or
remedial measures as necessary. This may involve frequent assessment inspections of the site of
the emergency and may necessitate the recruitment of assistance from the Department of Health
and/ or neighbouring municipalities
During the emergency, Council’s Health Services will arrange provide technical advice to the
community and effect technical liaison with the Department of Human Services.
The City of Kingston will develop, review and update a number of sub-plans relating to Medical and
Public Health with a current complete list of those Sub-Plans listed in the Consolidated Contents of
The Plan.
The SHERP can be found at emv.vic.gov.au or dhs.vic.gov.au
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SECTION H – EMERGENCY RESPONSE ARRANGEMENTS
H.17 ASSISTANCE TO POLICE
The City of Kingston has a 24hr Emergency Reponses Team that may provide assistance to Victoria
Police when called upon.
All municipal local laws officers are to remain in readiness to provide assistance to police in traffic
control and evacuation, subject to resource availability.
Details of Municipal Local Laws Coordinator have been detailed in the operational Section B of The
Plan.
H.18 REGISTRATION
Leaders of resource groups are to maintain registers of volunteers and casual workers employed
specifically in relation to the emergency. The register is to include the following detail and is to be
retained to support any claim for compensation in the event of injury/death of the individual:
• Name
• Period/s employed
• Nature of duty
Official identification name tags will be prepared and maintained for use by personnel.
A template for registrations can be found in the Southern Metro Region Emergency Relief Centre
Standard Operating Guide (Section N.4 of this Plan)
H.19 FINANCIAL
Expenditure incurred during the active and post phases are subject to Council's normal procedures
with details available from the MERO or the Deputy MERO.
H.20 OPERATIONAL PLANS
The City of Kingston will develop from time to time detailed operational plans to help in specific
hazard incidents. The development of these plans will be in consultation with the control agencies
and relevant stakeholders. These plans may, where suitable, also be developed as Public Education
Plan to assist in the the community reducing their own risks by building resilience through prevention
and preparedness and be made available to the public through Section L of this Plan as well as
posted via the municipal website, libraries and community hubs
All plans, once developed, will be included in Section O of The Plan and listed in the Consolidated
Contents and Section O.
H.21 STAGING AREAS
The City of Kingston may at the request of the Controlling Agencies provide locations throughout the
municipality to be utilised as Staging areas for their personnel and equipment during an incident.
As incidents can happen in any location, the City of Kingston in its consideration of Emergency
Planning has decided not to list possible Staging Area locations, but will however through the
discussion of the EMT and Community Buildings and Parks and Gardens advise the control agency
of the best location on an incident by incident event.
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SECTION H – EMERGENCY RESPONSE ARRANGEMENTS Consideration of locations for an incident will take into account the location of the incident, potential
impact of a staging area location, accessibility for emergency services to and from an incident,
impact on local community and traffic issues.
Staging Areas may, from time to time be identified and included in the operational plans and
contained in Section O of The Plan.
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SECTION I – EMERGENCY RELIEF ARRANGEMENTS
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SECTION I – EMERGENCY RELIEF ARRANGEMENTS
TABLE OF CONTENTS
I.1 INTRODUCTION .................................................................................................................3
I.2 FUNCTIONAL SERVICES ...................................................................................................5
I.3 RESOURCE SUPPLEMENTATION .....................................................................................7
I.4 OTHER FUNCTIONAL AREAS............................................................................................7
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SECTION I – EMERGENCY RELIEF ARRANGEMENTS
I.1 INTRODUCTION
Emergency Relief is a function of Emergency Management that begins at the same time as in emergency
incident. It can provide reassurances to those impacted, both directly and indirectly, as well as provide
comfort to others away from the incident that the emergency response is being undertaken.
At State level and under Section 46 of the Emergency Management Act 2013, the Emergency Management
Commissioner is responsible for the coordination of agencies to provide emergency relief. The Emergency
Management Commissioner has delegated this responsibility to the Secretary, Department of Human
Services. A Regional level coordination of Emergency Relief has been delegated to the Department of
Human Services who are supported by the Red Cross. At Municipal level, this responsibility rests with the
City of Kingston through the Municipal Recovery Manager (MRM) and their Deputies.
In the response stage of an emergency, emergency relief is managed by the MERO in partnership with the
MRM. At the transition from relief to recovery the MRM will assume responsibility for all relief activities.
AIM
The aim of Emergency Relief is to support communities to successfully deal with the immediate impacts of
an emergency on the social, built, economic, natural and agricultural environments. By doing so it helps build
cohesion and resilience to future emergencies.
ROLE
To establish a system for the provision of any or all of the functional services under Emergency Relief,
including;
• Empower and engage individuals and communities to promote self-sufficiency and, where possible,
meet their own relief and recovery needs
• Be coordinated and collaborative, jointly owned by affected individuals and communities – as well as
the non-government organisations, businesses and government agencies that support them
• Be adaptive and scalable, recognising the unique, complex and dynamic nature of emergencies and
communities
• Focus on consequence management, where everyone involved appreciates the potential
consequences of their decisions and actions
• Be able to support delivery of concurrent community, local, regional and state response, relief and
recovery activities.
EMERGENCY RELIEF PRINCIPALES
The principles for the coordination and delivery of relief at a State, regional and local level include;
• Emergency-affected communities receive essential support to meet their basic and immediate
needs.
• Relief assistance is delivered in a timely manner, in response to emergencies
• Relief promotes community safety, and minimises further physical and psychological harm
• Relief and response agencies communicate clear, relevant, timely and tailored information and
advice to communities about relief services, through multiple appropriate channels
• Relief services recognise community diversity
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SECTION I – EMERGENCY RELIEF ARRANGEMENTS
• Relief is adaptive, based on continuing assessment of needs
• Relief supports community responsibility and resilience
• Relief is well coordinated, with clearly defined roles and responsibilities
• Relief services are integrated into emergency management arrangements
EMERGENCY RELIEF PLANNING
The City of Kingston MEMPC and its Sub-Committee on Relief and Recovery when planning have
considered, and where required, detailed in the Emergency Relief Management of this Plan the following
areas;
• Food and water
• Non-food items (immediate material-aid)
• Emergency shelter
• Relief centres (staffing and locations at local and where known regional level)
• Reconnecting families and friends
• Animal welfare
• Health and medical assistance
• Psychosocial support
• Community information (such as public meetings, newsletters, advertising and media requests)
• Legal assistance information
• Drinking water for households
• Maintaining food supplies
• Replacement of water used in response
• Coordinating goodwill
• Donated goods and services
• Spontaneous volunteer management
EMERGENCY RELIEF MANAGEMENT
The City of Kingston understands that emergencies don’t know local government borders and as such, align
all relief activities to the State and Southern Metro Regional Relief and Recovery Plans.
These plans can be found at either the DHS or OESC websites:
dhs.vic.gov.au or emv.vic.gov.au
In the event any or all of the functional services of Emergency Relief are required, the request must be
channelled through the Municipal Emergency Response Coordinator (MERC) to the MERO.
The MERO will activate the required functional services. All functional services will operate and report to the
MRM who will report to the MERO.
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SECTION I – EMERGENCY RELIEF ARRANGEMENTS
I.2 FUNCTIONAL SERVICES
FOOD AND WATER
At municipal level, the Australian Red Cross is responsible for food and water arrangements. It will
coordinate the provision of food and water services with the support from The Salvation Army.
Contact details are listed in Section B of The Plan.
Where the nominated food and water organisation cannot be contacted, the Red Cross State Duty
Coordinator will be activated, via the Municipal and Regional Emergency Management Coordinators, to
arrange food and water.
The Red Cross Regional State Duty Coordinator is to be alerted or activated when the nature of the incident
indicates any of the following:
• More than one substantial meal for combatants or other affected persons is required to be supplied;
• Reimbursement for incurred costs will be claimed by local providers; and
• Goods are required to be purchased by people who have been authorised by the Red Cross.
The Red Cross Regional Catering Coordinator will, in conjunction with the local food and water providers,
ascertain the level of involvement necessary by Red Cross, ensuring that local resources, including those
already in operation, are fully utilised.
MATERIAL NEEDS
The City of Kingston is responsible for activating material needs for those impacted by the emergency and
will coordinate material needs providers. The Salvation Army will provide emergency material needs for
immediate relief only.
The City of Kingston does not accept or promote the donations of material goods during an emergency
incident. While the intentions of those wishing to donate material goods are well placed and appreciated the
MEMPC believes that monerty donations will help assist the impacted community to recovery across the
Social, Economic environments of Recovery (See Section J of this Plan).
The City of Kingston has set up under its Mayoral Trust an Emergency Donation Account to help those
affected by a large emergency. This will be promoted by the City of Kingston for those wishing to assist
those affected through donations.
The Salvation Army is the lead agency in the provision of immediate material relief needs and will have
further support from:
• Dingley Village Community Advice Bureau
• Mentone Community Assistance Support Services Inc.
• Chelsea Community Support Services Inc.
Contact details are listed in Section B of The Plan.
EMERGENCY RELIEF ACCOMMODATION
The Red Cross, through the State Duty Officer will coordinate the provision of emergency shelter in
partnership with the Department of Human Services on behalf of the City of Kingston during single incident
emergencies. This is activated by the control agency and only if those impacted are unable to seek shelter
with family or friends.
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SECTION I – EMERGENCY RELIEF ARRANGEMENTS
EMERGENCY RELIEF CENTRES
Emergency Relief Centres will be opened once the nature, extent and location of the emergency event is
known, and as directed by the Municipal Emergency Response Coordinator (MERC). It is likely that Council
will only have the capacity to open one Emergency Relief Centre at any one time.
Council’s Emergency Relief Centres may, at the request of the Emergency Management Commissioner
through the Regional Emergency Management Inspector (REMI) and the MERC be requested to open under
the Council’s emergency management resource sharing protocol on ‘Extreme’ or ‘Code Red Days’ to support
other municipalities within the region, namely:
• Mornington Peninsula Shire Council;
• Cardinia Shire Council; and
• City of Casey.
To ensure a regional approach, the City of Kingston is a participant in the Southern Metro Regional
Emergency Management Collaboration Group and has adopted the Groups ‘Emergency Relief Centre
Standard Operating Guidelines’ for the running and management of emergency relief centres.
Activation of an Emergency Relief as detailed in Section H.7 of this Plan and shall be through the MRM to
the Council’s Relief Centre Coordinator, who is the Manager of Libraries.
A number of sites throughout the municipality have been identified as Emergency Relief Centres, these
include:
• Clarinda Community Centre
• Patterson Lakes Community Centre.
Four other sites have been identified and once upgrades and renovations are completed will be available for
use.
PERSONNEL SUPPORT, EMERGENCY PERSONAL HARDSHIP ASSISTANCE PAYMENTS AND TEMPORARY ACCOMMODATION
The Red Cross State Headquarters Duty Officer will coordinate the provision of these services at municipal level
in partnership with the Department of Human Services on behalf of the City of Kingston.
A list of temporary accommodation options in and surrounding the City of Kingston can be found in Section B of
The Plan. This is reviewed twice yearly.
If the properties in the Contact List are unable to help, the Red Cross, the MRM or their delegate will find suitable
accommodation for those unable to arrange their own.
Local support can also be obtained from:
• Business Development Team (City of Kingston)
• Dingley Village Community Advice Bureau
• Mentone Community Assistance Support Services Inc.
• Chelsea Community Support Services Inc.
COMMUNITY ORGANISATIONS
Many community organisations will have resources that can be of use in an emergency. It is the responsibility of
the City of Kingston to coordinate offers of assistance from these organisations.
Contact details of organisations able to assist will be maintained by the municipality and listed in Section B of
The Plan.
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SECTION I – EMERGENCY RELIEF ARRANGEMENTS
REGISTRATION
Victoria Police are responsible for the registration of emergency affected people but have delegated the physical
task of the registration process to Red Cross. Registration will be in accordance with the Register, Find, Reunite
process, previously known as the National Registration and Inquiry System.
Victoria Police may request municipal staff to undertake the physical task of registration until the Red Cross are
in attendance at an Emergency Relief Centre.
A member of Victoria Police will be on hand at all times during the registration.
Contact details are listed in Section B of The Plan.
I.3 RESOURCE SUPPLEMENTATION
Resource Supplementation at municipal level occurs when functional services, or control authorities, exhaust
their own avenues of supply and there is a requirement for continued supply. Functional Service and control
agencies supplying a service and requiring additional resources will put their request to the MERO.
The MERO who will endeavour to obtain those resources through the existing municipal arrangements. If
unsuccessful, the request will be passed through the Municipal Emergency Response Coordinator to the
Regional Emergency Response Coordinator.
The following table indicates the functional service agency and relevant support agencies for services.
The list is neither exhaustive nor exclusive as many agencies, including control agencies may have a
support role and a functional service role, dependent on the nature of the emergency. In the event that local
resources cannot be provided to meet support tasks needed, the request should be passed onto the
Regional Emergency Response Coordinator via the Municipal Emergency Response Coordinator as listed
above.
SUPPORT SERVICES PRIMARY AGENCY SECONDARY AGENCY
Animals - Relief Welfare Agriculture Victoria
(Regional Response)
City of Kingston
Veterinary Services
RSPCA
DEPI
Victorian Farmers Federation
- others as required
Commonwealth Resources VicPol Commonwealth Departments as required
Commonwealth Resources - Defence VicPol Defence Forces
Deceased Persons VicPol VicPol
Royal Dental Hospital
Australian Funeral Directors Association
State Coroners Office
Registration (Register, Find, Reunite) -
Emergency Affected Persons
VicPol Red Cross
Council
- others
I.4 OTHER FUNCTIONAL AREAS
COMMUNICATIONS
The Victoria Police is delegated with the responsibility for communications. This is in accordance with State
Emergency Response Plan which identifies that the Victoria Police is the primary agency for
communications.
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SECTION I – EMERGENCY RELIEF ARRANGEMENTS
Aim
To ensure essential communications when requested.
General
All control agencies having a role in these arrangements and are responsible for the provision of their own
communications systems during emergencies. Any agency requiring communications will put their request
to the Municipal Emergency Response Coordinator.
Telephone Communications
The Telstra line network will be the initial and primary means of communication in the event of an
emergency, when it is available, and should be utilised to capacity where possible. When identifying
locations for use as ECCs, Assembly Areas and Emergency Relief Centres, consideration should be given to
the communications facilities already in place at that location.
Additional telephones can be provided by Telstra, upon request to the Municipal Emergency Response
Coordinator, who will, in turn, submit such requests to the Regional Emergency Management Coordinator for
action. All costs, related to such installations, are the responsibility of the requesting organisation.
Communications Resources
The following organisations have communications facilities and resources which may be available in an
emergency:
• Victoria Police
• Fire Services (MFB / CFA)
• State Emergency Service
• Other neighbouring Municipalities
• WICEN
• CREST
See Section B for contact details.
Council Communications
The City of Kingston will use its social media to support the control agencies into provided information to the
community.
The decision by the City of Kingston is to use 4 forms of social mediums to assist control agencies in this
support. This will include, the front page of its website, twitter, Facebook and Youtube as detailed in Section
H.14 and the public document ‘Social Media in Emergencies’ Section L.7 of this Plan
They will also use the systems as detailed in Section F, Section H, Appendix K7, Section L.7 and Section
O.13 of The Plan.
HEALTH AND MEDICAL
The Municipal Environmental Health Officer has been delegated the responsibility for health and medical
matters.
These Municipal Health and Medical arrangements should be considered in conjunction with the Regional
Emergency Response Plan and SHERP and the Local Hospital Emergency Plans.
Aim
The aim of these arrangements is to identify the Health and Medical facilities available within the City of Kingston
and identify the arrangements for activation.
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SECTION I – EMERGENCY RELIEF ARRANGEMENTS
Due to the dual nature of these arrangements, it will be divided into two components; each being addressed
accordingly. These components will be health and medical.
Health
The Environmental Health Officer is responsible for all public health matters in the municipality.
The responsibilities of the Environmental Health Officer in emergencies include:
• Advice on water supply;
• Ensuring hygienic food handling - safe production, storage and distribution;
• Supply of sanitary and hygienic accommodation when required;
• Refuse removal;
• Pest control;
• Control of infectious diseases (immunisation); and
• Disposal of dead animals.
Medical
Implementation of the medical arrangements will be automatic where people are injured or require medical
assistance. This automatic response will be facilitated by Ambulance Victoria and hospitals within the
municipality.
Ambulance Victoria will be responsible for contacting additional first aid support when required (eg. St.John
Ambulance and Red Cross).
Management of Health and Medical Response
Health and Medical response management at an emergency scene will be carried out according to the scale
and nature of the emergency.
Ambulance Victoria will appoint a senior ambulance manager as Health Commander where more than one
health agency is involved. During public health emergencies without a defined incident site, the Department
of Health will appoint the Health Commander. The Health Commander coordinates the health and medical
activities and resources of an incident, (see 4.1.3 of the State Health Emergency Response Plan).
The Health Commander will activate a Field Emergency Medical Officer (FEMO) to provide: field assistance,
advanced medical assistance and assistance with determining appropriate hospital distribution of casualties.
“Health coordination is achieved by forming a Health Incident Management Team, which consists of the
Health Commander, FEMO and the health support agency commanders, of their representatives. The HIMT
provides an infield forum for inter-health agency decision making, allowing the sharing of information and
intelligence”.
This could be any of the following:
• The highest ranked Ambulance Officer present;
• A member of a Medical Team; or
• The Area Medical Coordinator.
The role of the Medical Commander at the scene of an emergency is to:
• Arrange resources required;
• Provide triage, (prioritise patients for treatment);
• Coordinate transport of patients; and
• Determine and record destination of patients.
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SECTION I – EMERGENCY RELIEF ARRANGEMENTS
TRANSPORT AND ENGINEERING
The following personnel of the City of Kingston have been delegated the responsibility for transport and
engineering matters within the City of Kingston:-
Team Leader Roads and Drains – Cheltenham Office
Team Leader Transport – Cheltenham Office
Aim
The purpose of these arrangements is to identify available transport and engineering resources within the
municipality. This will include specialist and technical advice and deployment of those resources.
Requesting Procedure
All requests for transport and engineering resources should be directed to the Municipal Emergency
Response Coordinator, who will request them through the MERO.
Municipal resources should be used in the first instance, prior to engaging private contractors.
Management of Resources
Responsibility for the management of resources shall rest with the MERO.
The MERO is responsible for maintaining a resource database and contact details.
POST IMPACT ASSESSMENT
A post impact assessment is an appraisal of the extent of damage, disruption and breakdown to the
community and its infrastructure as a result of the emergency.
To facilitate the City of Kingston, through the Emergency Management Group, shall as early as practicable in
an emergency incident perform the following tasks for Post Impact Assessment:
• Survey the extent of damage indicating evaluation of financial and material aid needed;
• Provide a priority listing for restoration of community needs to assist agencies in the performance of
their functions; and
• Monitor the acquisition and application of financial and material aid needed or made available in the
restoration period.
• PIA form from EMV to be used emv.vic.gov.au
The Emergency Management Group may co-opt persons within the community with the appropriate
expertise to assist with the above tasks.
Should the emergency extend beyond the boundaries of the City of Kingston the post impact assessment
may be merged with that of the other affected municipality(s).
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