multimedia conferencing customer presentation
TRANSCRIPT
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Nortel Multimedia ConferencingRelease 5.0
Manuel VillamilSE – Enterprise NetworksJuly 2008
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• Removes the cost of travel
• Promotes teamwork and collaboration
• Improves employee productivity
• Shortens the decision making process
• Enables employees to maintain a better work/life balance
The Conferencing Business Case
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Add Multimedia for Even Greater Benefits
VideoConferencing
Calendar Integration
Collaboration
Presence
Instant Messaging
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• Premise based audio/video conferencing application • The evolution of the award winning MCS 5100
Meet Me Conferencing application• Works with Communication Server 1000 (CS
1000) release 5.0
• Convenient access • SIP, VoIP, PSTN• Access anywhere, anytime through the
Multimedia Conferencing telephone interface
• Reservation-less Conferencing• All users permanently assigned one or more dial-
in numbers and a unique access code
• Support for 9 languages• English, Spanish, French, German, Korean,
Portuguese, Chinese Mandarin, Russian, and Japanese.
Nortel Multimedia Conferencing 5.0
NortelApplicationsFramework
• Open application suite
• Software framework
• Standards based (SIP)
• Common media server
• A solution for the future
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Multimedia Conferencing
Application
• Multimedia Conferencing software and licenses
• Media Application Server (MAS) 5.1 software
• Windows Operating System –Server 2003®
• Commercial IBM Hardware (IBM 3550)
• IBM 3550 delivers approx double port capacity compared to x336• Up to 8 servers – 7 active +
one spare
Multimedia ConferencingSolution Components
• 800 audio ports per server• 5600 audio ports per cluster• Up to 300 audio participants
per conference
IBM 3550 Hardware
MAS 5.1Software
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Multimedia ConferencingDeployment Scenarios
Audio Conferencing
• SIP based
• Feature rich
• Reservation-less
• CS 1000
• Access from any device
• CS1k
LCS 2005 Integration
• Audio and video conferencing
• Fully integrated with Office Communicator
• A total UC solution
• CS1k
OCS 2007 Integration
• Audio conferencing
• Fully integrated with Live Meeting Console and Office Communicator
• A total UC solution
• CS1k and CS2x00
• OCS 2007 Integration• Multimedia Conferencing 5.0 provides the audio conferencing solution (video provided
by Microsoft OCS)• Desktop collaboration, Instant Messaging, participant roster, chairperson controls, etc.
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WirelessNetwork
PSTNNetwork
Nortel Multimedia Conferencing Application
Cluster
NortelCS 1000
IPNetwork
SIPNetwork
SIP
SIP
Audio/Video
Audio
Audio
SIP
Network ArchitectureNortel Multimedia Conferencing and Communication Server 1000
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Multimedia ConferencingUsers Can Expect
• Access to always on, always available personal conferencing services that can be used anytime, from any device without scheduling
• Access number and personal passcode assigned to each user• Ability to record conference and control conference settings
• Recording sent via e-mail to the chairperson• Mute/unmute all lines in the conference• Conference Fast Start allows the conference to begin without
the chairperson• Per event password for additional security• Conference termination at chairperson’s discretion• Lock/unlock conference• Entry and exit notifications• Control of customizable audio emoticons
Easy to UseAlways Available
Convenient
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Multimedia ConferencingParticipants Can Expect
• Dial-out to operator for help
• Can assume chairperson role if required
• Access to audio emoticons (customized by the administrator)
• Mute/unmute line
• Access to help prompts via whisper commands
• Ability to count other participants on the call
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Multimedia Conferencing and Microsoft LCS/OCS Integration
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Add Multimedia CapabilitiesEnhancing Team Collaboration
• Microsoft LCS and OCS integration • Standards based (H.263)
video conferencing (LCS only)
• Video with LCS will display the most active speaker’s video
• OCS video conferencing provided by Microsoft
• Integration with LCS 2005 using the Office Communicator 2005 client
• Integration with OCS 2007 using Live Meeting Console
Multimedia Conferencing and LCS with Office Communicator 2005
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WirelessNetwork
PSTNNetwork
Nortel Multimedia Conferencing Application
Cluster
Nortel CS1000
IPNetwork
MicrosoftLCS/OCS
SIPNetwork
SIP
Audio/Video
SIP
SIP
SIP
Audio/Video
Audio
Audio
SIP
OfficeCommunicator
NMC 5.0 Network ArchitectureMicrosoft Integration
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Microsoft LCS 2005 IntegrationOffice Communicator 2005
• MS Outlook Calendar entry – schedule a meeting and click to join in the reminder notice
• Escalate from an IM to an audio or video conference• Video Conferencing – H.263 provide by Multimedia Conferencing 5.0• Escalate an audio conference to a video conference• Attend conference via Office Communicator 2005 or have Multimedia
Conferencing 5.0 dial-out to another number• Chairperson can dial-out to a participant from the Office
Communicator client• View the conference participant roster (participants and chairperson)• Rename participant in roster (chairperson)• Invite participant via Instant Messaging
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Microsoft OCS 2007 IntegrationLive Meeting Console
• MS Outlook Calendar entry – schedule a meeting and click to join in the reminder notice
• Escalate from an IM to an audio or video conference• Escalate an audio conference to a video conference• Attend conference via Live Meeting Console or have Multimedia Conferencing
5.0 dial-out to another number• Chairperson can dial-out to a participant from the Office Communicator client
ParticipantList
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Microsoft OCS 2007 IntegrationLive Meeting Console
• View the conference participant roster (chairperson only or participants can view as well – configured by chairperson)
• Arrange participant roster by criteria• Rename participant in roster (chairperson)• Control video source (chairperson)• Invite participant via Instant Messaging• Record meeting locally on a PC (chairperson)• Other Live Meeting features include:
• Sharing content, a program, or desktop• Display a poling page• White boarding• Q&A management• Create shared notes• Private chat• Promote a participant to the chairperson role
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Multimedia Conferencing and Microsoft OCS 2007 IntegrationUser Scenarios
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• Chairperson can schedule a conference via Microsoft Outlook by clicking “Schedule a Live Meeting”
• A meeting invitation is sent to participants with conference details
• At the scheduled meeting time, participants can click to join via their Microsoft desktop client or can dial in
• Conference resources are not reserved on the Multimedia Conferencing server
Multimedia Conferencing Microsoft Outlook Integration
Schedule Conference
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• Chair person can start a new conference and choose to have the bridge call them back, or they may dial-in
• Chair person does not need to use the Office Communicator client for voice to use the conference control GUI
• Single ‘Meet Now’ click to start the conference
Multimedia Conferencing Microsoft Live Meeting Console
Start Conference
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• Pop-up dialog provides the choice to either have the bridge call you, or dial-in
• Enable Call Controls pop-up allows you to select your role (e.g. Leader, Participant)
Multimedia Conferencing Microsoft Live Meeting Console
Start Conference
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Multimedia Conferencing Microsoft Live Meeting Console
Inviting Conferees
Invitation ‘By Phone’
Invitation ‘By E-Mail’
• All participants invited to Join
NMC ‘Toast’ Pop-Up
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Multimedia Conferencing Microsoft Live Meeting Console
Chairperson Access to Conference Controls
Mute All Except Me
Initiate ‘Chat’
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Multimedia Conferencing Administration
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Multimedia ConferencingAdministrators Can Expect• QOS monitoring and alerting – Simplifies Management
• Provides real-time QOS statistics• Music playlist options – Reach Participants with a Message
• Customers can provide music, advertisements, messages, etc. on a web server that NMC will access
• Internet radio streaming as music source• Centralized licensing server – Allocate Resources as Needed
• Provision licenses across the NMC cluster• Report generator – Quick Access to Data
• Traffic and usage reports• Report export function
• Extensive data archiving - Easy to Troubleshoot• Detail records, operational measurements (OM), etc.
• Signaling and media audits – Resource Efficiency• Administrators can detect stale sessions faster
• Premium conferencing algorithm – Superb Quality• Enhances regulation of participant volume and provides echo suppression
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Multimedia Conferencing Usage Report Sample
Conferencing Usage ReportReport Timeframe: 2007-10-17 00:00:00 EST spanning 24 hours
Conference ChairpersonChairperson Accesscode Conference Start(EST) Conference End(EST)
Duration (Minutes)
Total (Minutes)
Total Ports
Video Ports
Average QOS
Conference ID
[email protected] 3435172 10/17/2007 8:25 10/17/2007 8:34 9.42 13.63 2 0 92 [email protected] 3435380 10/17/2007 9:32 10/17/2007 9:33 1.37 6.08 14 1 40 [email protected] 3435380 10/17/2007 9:33 10/17/2007 10:08 34.88 136.83 4 2 91 [email protected] 3432312 10/17/2007 10:40 10/17/2007 10:41 0.83 0.83 1 0 0 [email protected] 3432310 10/17/2007 11:12 10/17/2007 11:17 5.58 10.57 2 0 92 [email protected] 3435054 10/17/2007 12:59 10/17/2007 13:36 36.7 133.9 4 0 91 [email protected] 3435123 10/17/2007 13:37 10/17/2007 13:39 1.13 1.13 1 0 92 [email protected] 3435123 10/17/2007 13:39 10/17/2007 13:41 1.22 1.22 1 0 92 [email protected] 3435123 10/17/2007 13:46 10/17/2007 13:48 1.8 1.8 1 1 87 [email protected] 3435123 10/17/2007 13:48 10/17/2007 13:50 1.3 1.3 1 0 92 [email protected] 3435508 10/17/2007 15:00 10/17/2007 15:22 22.28 82.7 4 3 91 9746
Number Of Conferences Total MinutesTotal Conference Minutes Total Ports
Total Video
11 116.51 389.99 35 7
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Multimedia ConferencingSubscriber Provisioning
• Subscriber Management Console
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Multimedia ConferencingAdvantages
Advantage Multimedia Conferencing
Secure external PSTN access aAccess to audio conference from any device aTelephone announcements, participant controls, chairperson controls, prompts, help, whisper commands, etc.
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Scalable to 5600 ports per clustera
Resilient/redundant solutiona
Proven reliability (Meet Me evolution) aLCS 2005 Integration
aOCS 2007 integration
aFast Start – start conference without the chairperson aOperator assistance and control
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Advantage Multimedia Conferencing
Reservationless conferencing –anywhere, anytime aContinue conference without chairperson aStandards based video conferencing (H.263) aAudio and video both supported in a single conference aOn-demand conference recording
aReal-time QOS monitoring
aReport generator (QOS, Alarms, OM, usage, statistics, etc.) aMultilingual support (8 languages)
aMusic play list options (Web, Internet, music, advertisements, etc.)
a
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• A robust, scalable audio/video conferencing solution
• Move from just talking to working together with Multimedia Conferencing and Microsoft integration
• Proven ROI – Payback is typically 6-12 months
• Always on, always available – Reservation-less Conferencing
• Simple to use and manage
Nortel Multimedia Conferencing 5.0
Bring Conferencing In House and Save $$$
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The Nortel Business Case
• 35,000 employees• 20,000 conference users• 15.5 million conferencing service
minutes per month• $0.05 per conferencing minute• Annual cost of $7.7M
ROI
Payback in 8 months
Go to www.nortel.com/conferencing to calculate your ROI
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• Removes the cost of travel
• Promotes teamwork and collaboration
• Improves employee productivity
• Shortens the decision making process
• Enables employees to maintain a better work/life balance
The Conferencing Business Case
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Questions&
Answers
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